7 Solutions to Fix Error Code 963 on Google Play Of Oppo F25 Pro 5G | Dr.fone

7 Solutions to Fix Error Code 963 on Google Play Of Oppo F25 Pro 5G | Dr.fone

Ariadne Lv13

7 Solutions to Fix Error Code 963 on Google Play Of Oppo F25 Pro 5G

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

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can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

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Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Oppo F25 Pro 5G prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Oppo F25 Pro 5G device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Oppo F25 Pro 5G and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Oppo F25 Pro 5G or tablet entered in Download mode. For this, following are the steps to be taken:

If the Oppo F25 Pro 5G device contains Home button:

  • Turn the Oppo F25 Pro 5G device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Oppo F25 Pro 5G device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Oppo F25 Pro 5G device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

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Android Safe Mode - How to Turn off Safe Mode on Oppo F25 Pro 5G?

Safe mode on Android is very useful to get rid of dangerous apps and malware. This allows the user to perform a uninstall of the crashed or malicious apps by putting safe mode on Android. Now the question is how to remove safe mode? In this article, we have discussed in detail how to get out of safe mode and also discussed some frequently asked questions. Keep reading this article.

Part 1: How to turn off safe mode on Android?

This is very important to turn off the safe mode after you put the safe mode on Android. Your mobile performance is limited in this mode. So you have to turn off safe mode. For doing this, there are some methods. Try to apply them one by one. If you succeed, stop there. Else go to the next method.

Method 1: Restarting the Oppo F25 Pro 5G device

This is the easiest method to turn off the safe mode in Android. To use this method, follow the steps below.

Step 1 – Tap and hold the power button of your Oppo F25 Pro 5G.

Step 2 – You could find the option “Restart”. Tap on it. (If you have only one option, move to the step no 2)

Step 3 – Now, your phone will boot up in some time and you can see the Oppo F25 Pro 5G device is no more on safe mode.

the Oppo F25 Pro 5G device

This method, if goes well, will turn off safe mode in Android from your device. IF not, move to the next method instead.

Method 2: Do a soft reset:

The soft reset is very easy to perform. It won’t delete any of your personal files etc. Besides, it clears all the temp files and unnecessary data and recent apps so that you get a healthy device. This method is very good for turning off Safe mode on Android.

Step 1 – Tap and hold the power button.

Step 2 – Now, select “Power off” from the given option. This will make your device off.

Step 3 – Wait a few seconds and then turn it on again.

This time you can see your phone is no more in safe mode. Also, your junk files have been also removed. If you still find the Oppo F25 Pro 5G device is the safe mode, follow the next method.

Method 3: Break all power

This method is sometimes very helpful to turn off safe mode on android by disconnecting all the power as well as resetting the SIM card.

Step 1 – Take the back cover off from the Oppo F25 Pro 5G device and remove the battery. (Not all devices will give you this facility)

Step 2 – Take out the SIM card.

Step 3 – Reinsert the SIM card and insert the battery again.

Step 4 – Turn the Oppo F25 Pro 5G device on by tapping and holding the power button.

Now, you can see your device is out of safe mode. If you still find your device in Safe mode, see the next method.

Method 4: Wipe the cache of the Oppo F25 Pro 5G device.

The cache of the Oppo F25 Pro 5G device sometimes creates an obstacle in overcoming the safe mode on Android. To solve this issue, follow the steps below.

Step 1 – Turn on your device in safe mode. It can generally be done by tapping the home, power, and volume up button on Android device. If this combination is not working for you, search the internet with your device model number.

tap home, power and volume up

Step 2 – Now you can find the recovery mode screen. Navigate to the “Wipe cache” option with the volume up and down button and select the option by tapping the power button.

Navigate to “Wipe cache”

Step 3 – Now follow on-screen instruction and your device will be rebooted.

After successful completion of this method, your device should no longer be in safe mode. If the problem still persists, the only solution is to do a factory reset. This will erase all the data from your device. So take backup of your internal storage.

Method 5: Factory data reset

To factory data reset, you have to follow the below steps.

Step 1 – Enter in the recovery mode by following the steps mentioned earlier.

Step 2 – Now select “Factory data reset” from the given options.

select “Factory data reset”

Step 3 – Now, follow the on-screen instructions and your device will be factory reset.

After this method, you can successfully get rid of the safe mode on Android. Restore your data from the backup you created.

Watch the video below to turn off safe mode on your phone:

Part 2: How to put the phone in safe mode?

If some apps or programs create a problem on your device, the solution is safe mode. Safe mode allows you to uninstall the app or the program out of your device safely. So, safe mode on Android is quite useful sometimes. Let’s have a look at how to turn on safe mode in Android.

Before this, remember to take a backup of your Oppo F25 Pro 5G. We recommend you to use the Dr.Fone - Phone Backup (Android). This tool is the best in its class to provide users with a very easy-to-use user interface yet powerful solution.

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Always remember to use this tool before you enter in the safe mode as you never know what will happen next and you might end up with factory resetting. This, as the result, will erase all your valuable data. So always perform backup data before you proceed.

To enter the safe mode, follow the instructions below.

Step  1 – First of all, long press the power button and let the Power options appear.

Power options

Step 2 – Now, long press on the “Power off” option. This will instantly ask you if you want to reboot into safe mode. Select the option and your device will reboot in safe mode.

‘Power off”

If you are using Android version 4.2 or earlier, turn off the Oppo F25 Pro 5G device and turn it on the back by tapping the power button. When the logo appears, tap and hold the volume down button. This will allow the Oppo F25 Pro 5G device to boot in safe mode.

Follow these steps carefully and now you can see a “Safe Mode” written at the corner of your device. This will confirm that you have successfully entered in Safe mode on Android.

Part 3: Safe mode on Android FAQs

In this section, we’ll discuss some frequently asked questions about the safe mode. Some users have many questions regarding the safe mode. Here we’ll try to cover some of them.

1. Why is My Oppo F25 Pro 5G on safe mode?

This is a very common question around the world. For many Android device users, it’s quite common to see your phone in safe mode suddenly. Android is a secure platform and if your device sees any threat from your recently installed apps or any programs that want to harm your device; it would go into safe mode automatically. Sometimes, you might accidentally perform the steps discussed in part 2 and boot your device in safe mode.

2. Safe mode won’t turn off on My Oppo F25 Pro 5G

For the solution to remove safe mode from your device you must follow the step-by-step methods as mentioned in part 1. This will surely take your device out of the safe mode.

The safe mode is a very useful program for any Android device. But it limits the programs of Android and you must remove safe mode after uninstalling the harmful app. This article showed you how to turn off safe mode easily.

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[Solved] Warning: Camera Failed on Oppo F25 Pro 5G

In this article, you will learn why camera fails on Oppo F25 Pro 5G devices, how to make camera work again, as well as a system repair tool to fix this issue in few clicks.

Oppo F25 Pro 5G devices are one of the best Android devices available in the market and their users are always satisfied with their features. However, it is a recent observation that many Oppo F25 Pro 5G users complain about Oppo F25 Pro 5G camera failed error while using the camera App on the Oppo F25 Pro 5G device. It is a strange error and pops up suddenly with only one option to tap on, i.e., “OK”

The error message reads as follows: “Warning: Camera Failed”.

Once you click on “OK” the app shuts down abruptly and your Oppo F25 Pro 5G camera is failed. We understand this is not a very pleasing situation, thus, here are ways to tackle the camera failed Oppo F25 Pro 5G issue. Let us now move ahead and find out why exactly you experience Warning: Camera Failed error and how to fix it.

Part 1: Why Oppo F25 Pro 5G phone has Warning: Camera Failed error?

We are all aware that no device runs smoothly, without any glitches. We also know that there is a cause behind every problem. Listed below are a few reasons behind camera failed error, especially on Oppo F25 Pro 5G devices:

camera failed

  1. If you have recently updated your OS version, there are chances that certain bugs are preventing the camera App from functioning normally. Also, if the update is interrupted and not downloaded completely, certain apps may suffer.
  2. There are chances of your internal storage being cluttered with unwanted Apps and files leaving no space for the camera App to save its data and work smoothly.
  3. If you haven’t cleared camera Cache and Data, the chances of the App to get clogged up increase tremendously which disrupt its working.
  4. Warning: Camera Failed error can also be a direct outcome of a change in the system settings or the Oppo F25 Pro 5G device’s internal settings.
  5. Finally, if you tamper a lot with the camera settings and do not update the App whenever it is available, Oppo F25 Pro 5G Camera App will not be efficient.

There might be much more reasons for the camera failed error, but these are the most obvious ones. Now let us now move on to troubleshooting the problem.

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Part 2: How to fix Oppo F25 Pro 5G Camera Failed in One Click?

If you are experiencing some kind of issues in your Oppo F25 Pro 5Gs such as Oppo F25 Pro 5G camera failed, the Oppo F25 Pro 5G device stopped working, black screen, play store not working, etc. There is a special software is designed for such kind of issues in Android devices, i.e. dr. fone. The tool enables the users to fix various kinds of issues in the Oppo F25 Pro 5G devices and perform a complete system repair so the Oppo F25 Pro 5G device starts working normally.

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One-click solution to fix camera failed on Oppo F25 Pro 5G devices

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  • The software supports all the Oppo F25 Pro 5G devices including the latest and older ones.
  • The software can fix the “warning camera failed”, the app is crashing, failed update, etc.

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Note: You have to remember that the system repair may erase all the Oppo F25 Pro 5G device data. So, create a backup of your Oppo F25 Pro 5G data first and then try fixing the Oppo F25 Pro 5G phone.

Follow the steps given below and fix the camera failed error:

Step 1. Download the software on your computer and launch it. Connect your device and select the System Repair option from the main interface. In the next screen, select Android Repair module.

fix samsung camera failed by repairing samsung system

Step 2. You will have to provide the Oppo F25 Pro 5G device details accurately to ensure that the software provides a precise firmware package to be downloaded. Enter brand, name, model, country, and carrier of your device and agree to the terms and condition.

select the details of samsung device

Step 3. Now put your device in the download mode. The software will provide you with a guide to put the phone in download mode to begin the downloading process.

fix samsung camera failed in download mode

Step 4. As soon as the firmware is downloaded, the software will automatically initiate the repair process. You will be able to see the ongoing repair.

fixing samsung camera failed

When the software is done repairing the system, you will be notified. Thus, the Camera failed Oppo F25 Pro 5G error in your phone will be fixed.

Part 3: How to fix Camera Failed error by clearing camera data?

Has anyone ever informed you that it is absolutely necessary to keep clearing camera data every once in a while? Yes, since it deletes all unnecessary data stored in respect of the App and no, it does not mean that all your photos and videos will get deleted. Just follow the steps given below to clear camera data:

1. First, visit “Settings’” on your Oppo F25 Pro 5G device and select “Apps” or Application Manager”.

application manager

2. Now a list of all Apps will appear before you. Keep scrolling down until your find “Camera”.


camera app

Tap on “Camera” to open the “Camera Info” screen and once you are there, hit “Clear Data” option as shown below.

clear data

That’s all, now return to the Home Screen and access the camera again. Hopefully, it will work now.

Part 4: How to fix Camera Failed error by removing third-party Apps?

Another tip to fix Oppo F25 Pro 5G camera failed error is by deleting a few unwanted third-party Apps (recently installed) to free some space in the Oppo F25 Pro 5G device’s internal storage. It is essential to create and keep storage space for the camera App to function smoothly and allow it to store its data as well. Also, if this issue only happens recently, it might be some newly installed Apps causing some glitches with the camera.

Simply, follow the instructions given below to remove Apps from Oppo F25 Pro 5G Devices:

1. Click on the “Settings” icon on the Home Screen and from the options before you, select “Apps”/ “Application Manager”.

2. You will see that a list of downloaded and built-in Apps will open up before you as follows.

installed apps

3. Now, once you select the App you want to uninstall, the App Info screen will appear. Tap on “Uninstall” option and then tap on “Uninstall” again on the pop-up message.

uninstall app

The App will be removed immediately and its icon will disappear from the Home Screen and you will notice an increase in the storage capacity of your device.

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Part 5: How to fix Camera Failed error by wiping Cache Partition?

This method might seem tedious and time-consuming and you may also lose your data and essential settings. However, wiping the Cache Partition only cleans your device system internally and gets rid off any unwanted and trouble making elements causing Warning: Camera Failed error. Follow the step-by-step guide given below to clean Cache Partition smoothly:

1. Firstly, switch off the Oppo F25 Pro 5G device by pressing the power button and tapping on “Power Off” as shown in the screenshot below. Then wait for the lit screen to turn off completely before proceeding further.

power off device

2. Now, press and hold the power on/off, home and volume up button simultaneously. Your device will now vibrate. This a signal to let go of the power button (only).

boot in recovery mode

3. Once the Recovery Screen appears, leave all buttons and use the volume down key till you reach “Wipe Cache Partition”.

wipe cache partition

4. Now, to select the option to use the power on/off button and wait for the process to get over. Once this done, tap on “Reboot system now” and see that your device restarts normally.

reboot system now

You may try to use the camera app once the process completes.

Part 6: How to fix Camera Failed error by Reset Settings?

Resetting the camera settings solves the problem 9 out of 10 times and thus is worth a try.

1. To reset, first, launch the Camera App by tapping on its icon.

tap on camera

2. Then go to Camera “Settings” by tapping on the circular gear like icon.

camera settings

3. Now look for “Reset Settings” options and click on it.

reset settings

Once done, go back to the Home Screen and start the camera App again to use it.

Part 7: How to fix Camera Failed error by Factory Reset?

Lastly, if the above-mentioned techniques do not help you in fixing the camera failed error, you can consider performing a Factory Reset. Note: This method will delete all your saved data so it is advised to backup before you start the process.

Here are the steps to factory reset your device to fix “Warning: Camera Failed” Error:

1. Start by visiting “Settings” on your Oppo F25 Pro 5G device on which the camera has failed.

phone settings

2. Now from the list of options before you, select “Backup and reset” and move ahead.

backup and reset

3. Now you must first select “Factory data reset” and then tap on “Reset Device” as shown in the screenshot below.

factory data reset reset device

4. Finally, you have to click on “Erase Everything” and wait for the Oppo F25 Pro 5G device to reboot itself.

erase everything

Note: You will have to set up your Oppo F25 Pro 5G device from scratch once it is reset, however, that is a small price to pay to fix your Camera App.

Warning: Camera Failed error is not a rare phenomenon and many users experience it on daily basis. So, there is no need to panic, All you need to do is carefully follow the instructions given above and repair your Camera App yourself. You do not need to seek any technical assistance for the same as the camera failed issue is not difficult to deal with. So go ahead and try these tricks to enjoy using the Camera App on your Oppo F25 Pro 5G devices.


  • Title: 7 Solutions to Fix Error Code 963 on Google Play Of Oppo F25 Pro 5G | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 08:08:37
  • Updated at : 2024-07-31 08:08:37
  • Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-oppo-f25-pro-5g-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.