7 Solutions to Fix Error Code 963 on Google Play Of Oppo Reno 9A | Dr.fone

7 Solutions to Fix Error Code 963 on Google Play Of Oppo Reno 9A | Dr.fone

Ariadne Lv13

7 Solutions to Fix Error Code 963 on Google Play Of Oppo Reno 9A

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Oppo Reno 9A prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Oppo Reno 9A device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Oppo Reno 9A and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Oppo Reno 9A or tablet entered in Download mode. For this, following are the steps to be taken:

If the Oppo Reno 9A device contains Home button:

  • Turn the Oppo Reno 9A device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Oppo Reno 9A device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Oppo Reno 9A device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

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select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

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Quick Fixes for Why Is My Oppo Reno 9A Black and White

Why is My Oppo Reno 9A in black and white? This sudden shift in display colors can be perplexing and impact user experience. This issue affects various devices, including Oppo Reno 9A and other Android models. The abrupt shift to monochrome can impact your daily use. It can make apps and content appear dull.

If you’re asking why is my Android phone in black and white, then you’re in luck. Dive into the article below to unravel the causes behind your phone’s black-and-white display. Discover insights on addressing this unexpected issue, enhancing your overall mobile experience.

girl pointing at phone with problem


Part 1. Phone Screen in Black and White? Easy Fixes for Android Devices

Discovering your Oppo Reno 9A going monochrome can be annoying. The section below answers the question: why did my Oppo Reno 9A phone go black and white? It involves a combination of software adjustments and careful troubleshooting. Follow the practical solutions below to restore vibrant colors to your device.

phone display in black and white

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Accessibility Settings

Accidental activation of accessibility settings may turn your display monochromatic. The “Grayscale“ or “Color Inversion“ option in the Accessibility or Vision section of your phone’s settings might be enabled. It can cause a black-and-white display. Here’s the solution:

  • Step 1: Open your phone’s settings. Navigate to the Accessibility or Vision section.

color inversion option turned on

  • Step 2: Disable the Grayscale or Color Inversion option.

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App Conflicts

Certain third-party apps can cause conflicts, leading to a black-and-white display . Newly installed apps might be the culprit, affecting your device’s color settings. Some apps also have grayscale modes that can impact the overall display. Here’s how to fix it:

  • Step 1: Identify and uninstall recently installed apps.
  • Step 2: Check individual app settings for grayscale modes.

System Glitches

System glitches or software bugs can trigger display issues. It can result in a black-and-white screen. Outdated software versions may contain bugs affecting color output as well. Regularly checking for software updates can prevent or resolve such glitches. Here’s how.

  • Step 1: Go to your phone’s settings. Check for software updates in the Software update or System update section.

checking for system updates on android

  • Step 2: Update your device if there is a software update available. Ensure your device is running the latest software version.

Battery Saving Modes

Battery-saving modes can also alter display settings to conserve energy. It can sometimes result in a black-and-white screen. These modes limit power consumption by reducing color output. Reviewing and adjusting these settings can restore the normal color display. Follow the steps below.

  • Step 1: Open your Oppo Reno 9A’s Settings. Navigate to the Battery or Battery & Performance section.

checking battery settings on android

  • Step 2: Check and adjust battery-saving settings, including toggling power-saving modes on or off.

Hardware Issues

In rare cases, hardware issues may cause a black-and-white display. Physical damage, loose connectors, or problems with the display hardware can impact color reproduction. Identifying and addressing these hardware issues may be crucial for resolving the problem. Here’s what you should do.

  • Step 1: Check for physical damage, loose connectors, or display hardware issues.

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  • Step 2: Seek professional assistance or contact the Oppo Reno 9A device manufacturer if hardware problems are suspected.

Consider a reliable third-party tool if your phone persists in black and white despite troubleshooting attempts. Tools such as Dr.Fone System Repair Android offer advanced solutions for complex system issues. They ensure your phone regains its vibrant display without a hitch.

Part 2. Using a Dedicated Tool: Dr.Fone for Fixing Black and White Display Problems

Dr.Fone is a reliable solution for addressing black-and-white display issues on Android devices. For a stress-free repair experience, follow these simple steps using Dr.Fone - System Repair (Android).

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  • Step 1: Download and install Dr.Fone. Launch the program and click on System Repair on the main window. Connect your Oppo Reno 9A to the computer using the correct cable. Choose Android among the options.

dr.fone android repair window

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  • Step 2: Provide accurate device information, including brand, name, model, country/region, and carrier details. Confirm the warning and click Next.

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dr.fone device details window

  • Step 3: Follow the on-screen instructions and wait for the program to download the firmware. Once downloaded and verified, Dr.Fone automatically initiates the repair process on your Oppo Reno 9A.

dr.fone downloading firmware window

  • Step 4: After a while, your Oppo Reno 9A will have all system issues fixed. Click Done to complete the process or choose Try again if the problem persists, allowing you to repeat the steps.

dr.fone done repairing window

Note

It’s highly recommended to back up your Android data before using Dr.Fone for repair.

How Dr.Fone Can Help You Beyond Display Issues

Beyond resolving black-and-white display problems, Dr.Fone serves as a comprehensive tool for all Android issues. The platform can enhance your device functionality.

dr.fone main user interface

Key Features

Here are key features that make Dr.Fone an invaluable resource:

  • Fix All Kinds of Android Problems

Dr.Fone is designed to address a wide range of Android issues. These include black screens, malfunctioning Play Store, app crashes, boot loops , and bricked Android devices . Its versatility makes it a go-to solution for diverse system challenges.

  • Wide Device Compatibility

With support for over 1000 Android models, Dr.Fone ensures compatibility with a vast array of devices. The platform is versatile and a widely applicable tool for Android users.

  • High Success Rate

Dr.Fone boasts a high success rate in resolving Android issues. It provides users with confidence in its effectiveness and reliability.

Additional Functionalities

Below are additional functionalities of Dr.Fone that support your device to keep it in top shape.

  • **Phone Manager.**Fone acts as a comprehensive phone manager. It allows you to transfer contacts, SMS, photos, videos, and more between your Oppo Reno 9A and computer. The feature simplifies data management and ensures seamless organization.
  • Phone Backup. The tool enables selective backup of Android data on a computer. It provides you with the flexibility to safeguard essential information. The selective backup feature ensures efficient use of storage and allows for easy restoration when needed.
  • **Screen Unlock Without Losing Data.**Fone offers a secure way to unlock the screen of Android devices without losing data. You can regain access to your devices without compromising valuable data, whether due to forgotten passwords, pattern locks, or PINs.

Part 3. Tips for Maintaining Your Phone Display Brilliance

Maintaining a vibrant phone display enhances user experience and ensures optimal visual clarity. Follow these tips to keep your phone’s display at its best:

maintaining your device health vector

Adjust Brightness Mindfully

Optimize brightness settings based on ambient lighting. Avoid excessively high brightness levels, which can strain your eyes and impact battery life.

  • Update Regularly

Keep your phone’s software up-to-date to benefit from performance enhancements, bug fixes, and display optimizations provided by system updates.

  • Be Mindful of Background Apps

Close unused background apps to free up system resources and prevent unnecessary strain on your phone’s display and overall performance.

  • Use Static Wallpapers

Dynamic wallpapers and live backgrounds consume more power. Opt for static wallpapers to reduce battery drain and maintain consistent display performance.

  • Avoid Extreme Temperatures

Exposure to extreme hot and cold temperatures can affect your phone’s display and overall performance. Store your device in a moderate environment.

  • Implement Screen Timeout

Set a screen timeout to turn off the display when not in use automatically. This conserves battery life and prevents unnecessary wear on the screen.

  • Clean Your Screen Regularly

Fingerprints, dust, and smudges can affect display clarity. Clean your screen regularly with a microfiber cloth to ensure a crisp and vibrant view.

  • Secure Your Phone

Implement security measures to prevent unauthorized access. This protects your data and ensures the display remains secure and untouched.

  • Enable Night Mode

Many phones offer a night mode that reduces blue light emission. It promotes better sleep and reduces eye strain, especially during nighttime use.

  • Implement App-Specific Settings

Some apps have specific display settings. Explore and adjust these settings within individual apps to enhance your visual experience and reduce strain.


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Conclusion

The guide highlights the “Why is My Oppo Reno 9A black and white“ query. It offers practical solutions for Android and Oppo Reno 9A users. By addressing common issues such as accessibility settings, app conflicts, and system glitches, you can restore their vibrant displays. Maintaining your phone display involves mindful practices, from adjusting brightness to regular updates.

The guide provided solutions for display issues and showcased the versatility of Dr.Fone System Repair Android. It’s a holistic solution for users seeking a seamless and reliable Android experience, addressing diverse concerns with precision and efficiency.

8 Workable Fixes to the SIM not provisioned MM#2 Error on Oppo Reno 9A

SIM cards are small chips that act as a connecting medium between your cell phone and your carrier. It is programmed to help your carrier identify your cell phone account with certain information. And eventually, you are enabled to make calls and to make use of mobile internet. Now, if your device is showing “SIM not provisioned” on Android then it signifies that the connection to carrier network cannot be established or perhaps, your carrier isn’t able to identify your cell phone account.

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Part 1. Why does the error “SIM not provisioned MM#2” pop up?

There can be numerous reasons behind the pop up that reads “SIM not provisioned” on Android. But basically, it most probably affects the users who have registered a new SIM card. If you get to experience this issue in other situations or if the SIM is not working in Android, then the problem is with the SIM card and needs to be replaced. Anyways, here is a list of situations when the “SIM not provisioned” error may bother you.

  • You got a new SIM card for your new phone.
  • You are transferring your contacts into the new SIM card.
  • In case, the carrier network provider’s authorization server is unavailable.
  • Perhaps, you’re out of the reach of the carrier coverage area and that too, without active roaming agreement.
  • Though new SIM cards work flawlessly. But it is often necessary to get your SIM card activated due to security reasons.

Just in case, you haven’t bought any new SIM card and the one you were using was working fine until now, then the most probable reasons behind it could be listed below:

  • If your SIM card is too old, possibly it might have gone dead, try replacing it.
  • Perhaps, the SIM card was not properly inserted into the slot or there might be some dirt between the SIM and smartphone pins.

A yet another reason could be that your SIM card got deactivated by your carrier provider as it could have been locked to a particular phone. Now, if you insert such a SIM card to another device or a new device even, you may get to witness a message that reads “SIM not valid”.

2.1 One click to fix the “SIM not provisioned MM#2” error on Android

Without talking any further, let’s straightly get to the first and the easiest way to repair SIM not provisioned issue on Android. For this purpose, we’re glad to introduce Dr.Fone - System Repair (Android) , one of its kind of tool that is capable of repairing almost all sort of Android OS issues in just a matter of few clicks. Whether it is SIM not provisioned on Android or SIM not working in Android or your device stuck in a boot loop or black/white screen of death. The most probable reason for these errors is Android OS corruption. And with Dr.Fone – Repair (Android) you can efficiently and effectively repair your Android OS in a hassle freeway.

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Android repair tool to fix “SIM not provisioned MM#2” error

  • Fix any type of Android system issue with ease.
  • Even novice users can use it without any hassle.
  • Compatible with all major Oppo Reno 9A smartphone models.
  • Highest success rate in the market for fixing Android issues.
  • Supports all Android OS versions.

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Step by step Tutorial to fix “SIM not provisioned MM#2” error

Step 1. Connect your Oppo Reno 9A

Download and launch the Dr.Fone toolkit on your computer and then opt for the “System Repair” option from the main interface. Meanwhile, get your Oppo Reno 9A connected with the computer using a genuine cable.

fix sim not provisioned on android - install the tool

Step 2. Opt for Android Repair and key in important information

Now, hit on the “Android Repair” from the 3 options on the left, followed by hitting the “Start” button. From the upcoming screen, you’ll be asked to key in important device-related information, like brand, model, country, and carrier details. Hit “Next” afterward.

fix sim not provisioned on android - select android repair

Step 3. Boot your device in Download mode

You must put your device in Download mode for better repairing of your Android OS. Simply follow the onscreen guide to boot your Android in DFU mode and hit “Next” thereafter. Once done, the software will automatically start downloading the most compatible and recent firmware for your device.

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fix sim not provisioned on android - boot in download mode

Step 4. Initiate Repairing

As soon as the download completes, the software verifies the firmware and automatically initiates repairing your Oppo Reno 9A. Within a short period, you’ll notice that your Oppo Reno 9A has been successfully repaired.

fix sim not provisioned on android - start repairing

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2.2 Ensure the SIM card is not dirty or wet

At times, the issue can be as simple as cleaning your SIM card and SIM slot properly. Ensuring that SIM is not wet either and then putting it back into its place. If this works, then the SIM not working in Android was due to the dirt or moisture that was preventing proper contact between SIM card pins and smartphone circuit.

2.3 Insert the SIM card correctly

If your SIM card was working properly until yet, there is a good possibility that the SIM card may have moved a bit from its actual location. Eventually, there is poor contact between the SIM card pins and the circuit. Try inserting your SIM card properly with the following steps.

  • Power off your Oppo Reno 9A and with the help of Q pin, eject the SIM card holder from the SIM slot of your device.
  • Now, grab a soft rubber pencil eraser and gently rub it in on the gold pins of SIM card to clean them properly. Then, with the help of a soft cloth wipe away the rubber residue from the SIM card.
  • Next, push the SIM back into the SIM card holder properly and push it back into the SIM slot now.
  • Turn your device back on and look if your SIM not provisioned on the Android issue is resolved or not.

2.4 Activate the SIM card

Usually, when you buy a new SIM card, it gets automatically activated within 24 hours of being plugged into a new device. But if that’s not happening in your case and you’re wondering how to activate SIM card, make use of the three options below to enable activation:

  • Call your carrier service provider
  • Send an SMS
  • Log on to your carrier’s website and look for the activation page over it.

Note: The aforementioned options are straightforward and are quick ways to enable activation. It depends on your carrier network whether they support them.

2.5 Contact your carrier

Even if your SIM isn’t activated, grab another working device to make a phone call to your carrier or network. Ensure, to explain the entire situation and the error message to them. Be patient while they investigate the issue. It may eat up a heck load of time or may get resolved in a few minutes that completely depend upon the complexity of the issue.

fix SIM not working in android - contact carrier

2.6 Try the other SIM card slot

A yet another reason why SIM not working in Android can be because of the SIM card slot might have gone corrupted. Thanks to the dual SIM technology, you do not have to rush immediately to get it to check or repair. You can simply rule out this possibility by ejecting the SIM card from its original SIM slot and then replacing it into the other SIM card slot. If this solution did work out for you then it is obvious that the problem was with the SIM card slot that got corrupted. And hence, it was triggering SIM not responding issue.

fix SIM not responding - try another slot

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2.7 Try the SIM card in other phones

Or just in case, you’ve still no joy and the SIM not provisioned on Android message is bothering you. Try making use of another Android device. Eject the SIM card from the Oppo Reno 9A device which is creating problems and try plugging it into other Oppo Reno 9A] and other smartphones. Perhaps, this will let you know whether the issue is with your device only or with the SIM card itself.

2.8 Try a new SIM card

Still, wondering how to fix SIM not provisioned? Perhaps, nothing worked for you, right? Well, on that note, you must head to your carrier store and request a new SIM card. Also, inform them about the “SIM not provisioned MM2” error, they will be able to execute proper diagnostics over your old SIM card and hopefully get it resolved. Or else, they’ll equip you with a brand new SIM card and swap the new SIM card into your device and get it activated in the meantime. Eventually, restoring the normal functioning of your device.

Conclusion

In wrapping up, SIM not provisioned errors on Android can be troubling, but they’re certainly fixable. There are several methods, from a simple device restart to reaching out to your network provider. But if these don’t work, we suggest trying Dr.Fone - System Repair (Android) . This tool is known for its ability to handle an array of Android issues and could be just what your device needs. Navigate your tech challenges with ease using Dr.Fone.

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  • Title: 7 Solutions to Fix Error Code 963 on Google Play Of Oppo Reno 9A | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 08:08:58
  • Updated at : 2024-07-31 08:08:58
  • Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-oppo-reno-9a-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.