7 Solutions to Fix Error Code 963 on Google Play Of Poco M6 5G

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Poco M6 5G prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Poco M6 5G device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Poco M6 5G and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Poco M6 5G or tablet entered in Download mode. For this, following are the steps to be taken:

If the Poco M6 5G device contains Home button:

• Turn the Poco M6 5G device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Poco M6 5G device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Poco M6 5G device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

Fix App Not Available in Your Country Play Store Problem on Poco M6 5G

Mobile applications are important for smooth operations when it comes to smartphones. They offer convenience, entertainment, and functionality at your fingertips. However, encountering the “App Not Available in Your Country Play Store“ issue can be frustrating. It can quickly dampen the excitement of discovering a new app.

This is mainly due to geographical restrictions that are often imposed by developers. It poses a hurdle for users eager to access a particular application. However, there is no need to worry, as this article will help you in resolving this issue. It will delve into effective strategies and solutions to ensure the unavailability of an app is no longer an obstacle.

Part 1: Reasons Behind the App Not Available in Your Country Play Store Issue

Encountering the “Google Play App Not Available in Your Country“ issue can feel like hitting a roadblock. This restriction hampers your ability to explore and use valuable apps. It can also disrupt the smooth functioning of your daily digital activities. Before going for solutions, it is crucial to understand the reasons causing this restriction in installing apps on smartphones:

1. Regional Restrictions

One of the primary culprits behind this issue is the regional restrictions imposed by developers. Developers often roll out their apps gradually across different regions. It is done to adhere to legal and licensing requirements. This staggered release strategy ensures compliance with local laws. Moreover, it guarantees a smooth user experience tailored to specific geographical locations.

2. Licensing and Legal Constraints

Licensing agreements and legal constraints play an important role when it comes to the accessibility of apps. Developers may encounter licensing issues. This can prevent them from offering their apps in certain regions. It is due to copyright, trademark, or other legal considerations. Navigating the complex web of international laws and agreements is a big hassle. It becomes a determining factor in the availability of apps on the Play Store.

3. Localization Challenges

Apps are often designed with specific markets in mind. These incorporate language, cultural, and regulatory considerations to enhance user experience. The absence of proper localization can render an app incompatible with specific regions. It includes factors such as adapting the app for different languages, currencies, and cultural nuances. This can result in the app being excluded from the Play Store app not available in your country.

4. Device and OS Compatibility

The compatibility between the app, the user’s device, and its OS is another factor that contributes to this issue. Developers might restrict their app availability to certain devices or OS versions. It can restrict access for users whose devices or OS do not meet the app’s requirements. This technical limitation adds another layer to the complexity of app availability.

5. Political and Economic Factors

In some instances, political tensions or economic considerations can also be a factor. It may influence the accessibility of apps in certain countries. Geo-political factors, trade sanctions, or economic conditions can impact the distribution of apps. This leads developers to exclude specific regions from their app’s availability.

Part 2: 4 Tested Methods To Fix Google Play App Not Available in Your Country

The right app can make a major difference in work efficiency or personal enjoyment. That’s why facing the “Play Store app not available in your country“ issue can be frustrating. The positive aspect is that many solutions exist for addressing this issue. Presented below are the top 4 approaches to resolving this matter:

Method 1: Change Your Google Play Store Country

One of the most direct ways to address this issue is by manually adjusting your Google Play Store country settings. Google allows users to change their country or region. Remember that you can only do it once a year. To utilize this approach, it’s essential to reside in the specified country. The other option is to provide a payment method originating from that particular region. Below is a detailed walkthrough for this procedure:

• Step 1. Launch the Google Play Store on your Poco M6 5G and tap the “Profile” icon from the top right corner. Here, choose “Settings” and follow on to tap “General.”

• Step 2. Within the “General” tab, move towards “Account and device preferences” and tap it. There, select “Country and profiles” and tap the country to change it. Now, follow the on-screen prompts to complete the procedure.

Method 2: Use a Reliable VPN

Confronting the message “This app is not accessible in your country” on the Play Store? Employing a Virtual Private Network (VPN) can be an effective strategy. It allows you to virtually transcend geographical restrictions. A VPN masks your actual location by routing your internet connection through servers in different regions.

You can utilize a reliable VPN to access the Play Store as though you were in a region where the desired app is accessible. Follow this step-by-step guide to address this concern:

• Step 1. Access the Google Play Store and download a reliable VPN for the procedure. Open the VPN you download and connect to the country of your choice. Once you have connected your device’s IP to another country using the VPN, continue to your home screen.

• Step 2. Look for Google Play Store on the home screen and long-press to open a menu. From the pop-up menu, choose “App Info,” and on the following screen, tap “Clear data.” Now, press “Clear cache” to wipe the cache.

• Step 3: Go back to the “App info” screen and press “Force Stop” to force close the app. Afterward, relaunch the Play Store and access your targeted apps.

Method 3: Download an APK File

One way to resolve the issue at hand is to sideload the app by downloading its APK file. It can be a viable and direct solution where other methods fail. This method involves installing the application manually, bypassing the Google Play Store. Follow these sequential instructions to download and install an APK file:

• Step 1. Before starting, ensure that you have enabled the installation from unknown sources. Afterward, find a reliable website and search for your targeted apps.

• Step 2. Once you have found the targeted app, download it on your Poco M6 5G. When the download process is complete, tap the file to start the installation process.

Method 4: Try a Third-Party App Store

Google Play Store isn’t the only apps and games store. There exist many options, and exploring them can help you find the apps you are looking for. Typically, third-party app marketplaces are not bound by geographical limitations. Here’s a guide on acquiring an app from a third-party store:

• Step 1. Use a web browser on your Poco M6 5G to look for a reliable third-party app store like Aptoide. Once it is downloaded, install it on your smartphone.

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• Step 2. Open the third-party app store and look for your targeted apps. Now, you should be able to download them without any restrictions.

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Pro Tip: Fix Play Store Available in Your Country but Not Working on All Android Smartphones

If the Play Store is not working on your Poco M6 5Gs or an application is not downloading from it, we have a tip for you. Wondershare Dr.Fone – System Repair (Android) is a perfect solution for all the issues for your Poco M6 5Gs. Whether it is the Play Store functionality issue or the downloading of applications problem, System Repair (Android) is there to resolve them.

It fixes various Android issues in a matter of a few seconds. This toolkit has a high success rate of fixing Android issues, including the Play Store Not Working issue. It can also resolve the issue of Apps Keep Crashing, Phone Stuck in a Boot Loop, and much more.

Key Features of Wondershare Dr.Fone

There are some prevalent pointers you should know about Wondershare Dr.Fone. Before you continue using the tool for resolving Android problems, look into these prominent features:

1. System Repair (Android) tool is used to fix other issues, too, like the black screen of death in Android.
2. This software is compatible with all the Poco M6 5G models, including the latest one, Poco M6 5G S23.
3. With no technical expertise required, you can execute all tasks to repair your Android issues with a few clicks.

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Steps Included To Fix Play Store Not Working on All Android Smartphones

While you have learned much about Wondershare Dr.Fone, in situations where an app is available but the Play Store is not working properly, it comes pretty handy. Here is how you can fix the Play Store not working problem on Android devices with Dr.Fone:

• Step 1: Activate Dr.Fone – System Repair Tool

At first, you will have to run Wondershare Dr.Fone - System Repair (Android) on your system and head towards the “System Repair” section from the “Toolbox.” Next, click on the “Android” device to continue, and hit the “Start” button to start the repair process.

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• Step 2: Put Android Phone on Download Mode

On the next window, you need to enter the Poco M6 5G device details, including the “Name, Model, Country, and Carrier,” and hit the “Next” button. Then, proceed to put your Poco M6 5G on the “Download Mode” by following the on-screen instructions.

• Step 3: Confirm the Installation and Conclude the Process

Once the phone has been put in the Download Mode, the firmware will download automatically. Install it on your device by selecting the “Fix Now” icon. Now, enter the “Code” and confirm installation, after which hit the “Done” button once the process concludes.

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Frequently Asked Questions

1. How do we resolve the inability to change the Play Store country problem?

If you are unable to change your Play Store country, ensure that your Google Play Store account has no pending transactions. Verify that the payment methods associated with your Google account are valid. Clear the cache and data of the Google Play Store app in your device settings to reset any potential issues.

2. Can you use the Google Play Store balance after changing the country?

Your Google Play Balance is linked to the country setting on your Google Play account. If you possess a Google Play balance and decide to switch countries, the balance becomes unusable in the new location. Changing countries on your account results in the inability to access or utilize the existing balance.

3. Is it safe to download Android applications from a third-party store?

It is risky to download Android applications from a third-party store because of the viral content. There could be issues like App Authenticity, Outdated Apps, Policy Violations, etc. It is better to download these apps from official platforms like Google Play Store since they are more secure.

Conclusion

To summarize, the pursuit of the perfect app sometimes encounters hurdles. One frustrating issue often reported by users is the “App Not Available in Your Country Play Store“ issue. However, armed with the knowledge, you can now navigate through these challenges. From changing your Play Store country to using VPNs, this guide has covered a range of methods. Each method provides a unique approach, catering to different preferences and circumstances.

As a parting recommendation, we introduce Wondershare Dr.Fone. It is a powerful tool designed to tackle Play Store malfunctions head-on. With support for even Android 13, this software offers a complete solution for Android. Its comprehensive approach and easy-to-use interface make it a valuable addition to your toolkit.

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Authentication Error Occurred on Poco M6 5G? Here Are 10 Proven Fixes

There are times when users get an authentication error while they connect to a Wifi network. The problem is mostly found in Android whenever a device tries to establish a connection to Wifi. If your device is also experiencing an authentication problem Wifi, then don’t worry. It can easily be resolved. In this post, we will make you familiar with the root cause for the Poco M6 5G Wifi problem and how you can resolve whenever authentication error occurred on your device.

Part 1: Any idea about the Wi-Fi authentication problem?

Wi-Fi authentication has to be done every time you wish to connect to a Wi-Fi network over your smartphone or laptop. To authenticate yourself and connect to the protected Wi-Fi network, you need to have the password of it. But if after you’re putting in the correct password and still experiencing the wifi authentication problem. Here’s what you need to know.

Authentication error occurs when the “deal” between the Wi-Fi router and device fails due to certain reasons. First, the Poco M6 5G device sends the password of the network and the “connect” request in an encrypted format to the Wi-Fi router. Then, the router decrypts the password and compares the password saved on it. Now, if the password matches, it sends affirmation for the “connect” request, and then the Poco M6 5G device is allowed to connect to the network.

Part 2: Why Authentication Error Occurred when Connecting to Wifi?

There could be plenty of reasons for facing an authentication error on your device. Most of the time, it occurs whenever a Wifi router seems to malfunction. Furthermore, if your phone has been recently updated, then chances are that there could be an issue with its drivers. A security attack can also make your device malfunction as well. An unstable connection or a router blockage can also be a reason for this issue.

In this scenario, whenever you try to connect to a Wifi network (even after supplying the correct password and username), it doesn’t connect to it. Instead, it displays an authentication error occurred promptly. Thankfully, there are plenty of ways to overcome the authentication problem Wifi. In the next section, we have provided three different solutions to fix the Poco M6 5G Wifi problem (as it mostly happens on Android devices).

Part 3: 10 Solutions to Fix Wifi Authentication Error

Before we make you familiar with different fixes for the Wifi authentication error, it is important to check your router beforehand. Chances are that you could be getting the authentication error because your router is not functioning properly. You can restart it and try to connect any other device to it as well to check it. After making sure that there is no problem with your network or router, follow these suggestions to overcome the authentication error occurred issue.

Check if extra characters added in Wi-Fi password

Ensure that no other extra characters are being added in the Wi-Fi password while you’re entering it. Key in the password carefully while viewing the characters, and then check if the authentication error occurs or not.

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One-Click to Fix Wifi Authentication Error by Android System Repair

Android system repair is considered the most effective way to fix Wifi Authentication Error. As the bottom-layer Android system files may be corrupted unconsciously with days of phone use, the Wifi Authentication Error may be one of the symptoms.

So Android repair requires programming knowledge to do it?

No! With Dr.Fone - System Repair (Android), you can do Android repair in just a few steps and get all issues like Wifi Authentication error fixed easily.

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• Fixes all Android system issues like a black screen of death, Wifi authentication error, etc.
• One-click to fix the Wifi authentication error. No technical skills required.
• Supports all the new Poco M6 5G devices like Galaxy S8, S9, etc.
• Easy-to-follow instructions provided on each of the screens.

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Here are the steps to fix Wifi Authentication Error by Android system repair:

Note: Android repair is effective to permanently fix Wifi Authentication Error, but may wipe out the existing phone data. Backup all the important Android data to PC before you go on.

1. After the Dr.Fone tool is downloaded, install, and launch it. You can see the following screen.

1. Connect your Poco M6 5G to the computer, and select “Android Repair” in the middle.

1. Select all the details that match your device, and click “Next”.

1. Next up, you should boot your Poco M6 5G in download mode by following the on-screen instructions.

1. Allow the program to download the corresponding firmware. After that, the Android repair will start and get the Wifi Authentication Error fixed in minutes.

Use static IP address instead of DHCP

DHCP, or Dynamic Host Configuration Protocol is the default IP address assignment for the Wi-Fi settings on many devices. Whereas DHCP can cause IP address conflict during the dynamic IP address assignment. So, you’d better change “DHCP” to “Static” to see if the authentication error persists.

Step 1: Head to the “Settings” of your Poco M6 5G and then opt for “Wireless and Networks” followed by “WLAN/WiFi”.

Step 2: Now, hit on the WiFi network that is showing “authentication error occurred”.

Step 3: Depending on your Poco M6 5G model, look for “IP Settings” and tap on it. Now, switch the “DHCP” to “Static”.

Step 4: Note down the static IP address fields and wipe off all the fields. Punch it in again and then save it.

Check carefully for duplicate Wi-Fi names before you connect

Perhaps, you might connect to a WiFi with a similar name. There are good chances that some users do not modify their WiFi network name and possibly, your neighbor may have the same WiFi network, service provider. Therefore, ensure you connect to the correct WiFi network.

Reset the Wifi network

One of the easiest ways to fix the authentication problem of Wifi is to reset the network. To do this, you would be required to forget the respective network first and then connect to it again. This can be done by simply following these steps.

1. Firstly, you need to forget a Wifi network. To do it, go to your phone’s Settings > WiFi and network. From here, you can see a list of all the Wifi hotspots that your phone connects to. Select the network you wish to forget.

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2. When you would select a network, it will provide the basic information related to it. Just tap on the “Forget” button and agree to the pop-up message. This will erase the network’s information from your device.

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3. Afterward, turn on your Wifi again and tap to the network you wish to connect to. Simply provide the credentials and tap on the “Connect” button to reestablish the connection. This way, you can reset the network successfully.

Modify network connection

If the above solution won’t work, then you would be required to walk the extra mile to fix the Poco M6 5G Wifi problem. After you reset a network connection, if still getting issues regarding the authentication of the network, you need to modify the connection. In this technique, you will be changing the IP settings on your phone to alter the way it establishes a secure connection. You can do it by following these steps.

1. To start with, visit your phone’s Settings and open the Wifi page.

2. This will display a list of all the Wifi networks that are associated with your device. Just long-tap on the Wifi network that you wish to modify. It will open another pop-up window. From here, tap on the option of “Manage network settings”. Sometimes, users also get an option of “Modify network settings” here as well. Simply select it to proceed.

3. It will display basic information related to your Wifi network. Just tap on the “Show advanced options” button to access more options related to the network setting.

4. From the IP Settings menu, change the field from DHCP to Static. This will let you establish a static connection between your device and the router.

5. As soon as you will change it to static, you will get different fields related to your network’s IP address, gateway, DNS, and more. Simply fill these fields and tap on the “Save” button once you are done.

Now, try to connect to the Wifi hotspot again. You would be able to overcome the authentication problem of Wifi.

Change Network Security Type

It has been observed that, when we connect to Wifi, our device chooses a wrong security type. This clashes with the default security protocol of the router and authentication error occurred due to this. If your device is facing the same issue, then it can be fixed by simply changing its security type. To do this, follow these instructions:

1. To change the security type of a network, you need to “Add the network”. If you already have the Wifi network saved, then simply forget the network by following the above-mentioned tutorial.

2. Now, turn on your device’s Wifi and tap on the option of “Add network”. Here, you would be asked to give a network name and select the security type. To manually select it, tap on the “Security” option.

3. From here, you will get a list of various security protocols that you can pick. Select “WPA/WPA2-PSK” and save your selection.

Now, try to connect to the network again. Most likely, it will let you fix the authentication error on your device.

Update Android firmware to the latest

There are instances where an outdated OS version of your Poco M6 5G may create a hindrance in establishing a connection between your device and the WiFi network. You need to update your Android firmware to the latest version and then check if the problem persists or not.

Step 1: Launch “Settings” of your Poco M6 5G and then get into the “About Phone” option.

Step 2: Now, opt for the “System Update” option. If the update is available, get your device updated to the latest OS version.

Restart the router and reset Android network settings

Sometimes, the WiFi router may hang up while establishing a connection and therefore, the wifi authentication problem occurs. Try restarting your Wi-Fi router and then check if your device connects successfully. If this doesn’t work, try to reset your Android Network Settings .

Bonus tip: Turn Airplane mode on/off

By simply turning on the Airplane mode (and later turning it off), you can easily fix the authentication problem Wifi most of the time. You can find a toggle button for Airplane mode on the notification bar of your phone. If you can’t find it there, then go to your phone’s Settings > Connection > More Networks and turn on the feature of “Airplane Mode”.

Let it do for a while. Afterward, turn it off and try to connect to the Wifi network again.

After following these quick and easy suggestions, you would be able to fix the Poco M6 5G Wifi problem for sure. Even if you use any other Android device, then its authentication error can easily be resolved after these effective solutions. Go ahead and give these expert solutions a try and let us know about your experience as well. If you have any other solution to fix the authentication problem Wifi, then share it with us as well in the comments.