7 Solutions to Fix Error Code 963 on Google Play Of Realme C51 | Dr.fone

7 Solutions to Fix Error Code 963 on Google Play Of Realme C51 | Dr.fone

Ariadne Lv13

7 Solutions to Fix Error Code 963 on Google Play Of Realme C51

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Realme C51 prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Realme C51 device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Realme C51 and PC

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fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.


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select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Realme C51 or tablet entered in Download mode. For this, following are the steps to be taken:

If the Realme C51 device contains Home button:

  • Turn the Realme C51 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Realme C51 device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

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firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android


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Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Realme C51 device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

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select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

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select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

What To Do if Your Realme C51 Auto Does Not Work

Embracing the convenience of Android Auto enhances your driving experience. It seamlessly connects your smartphone with your vehicle. However, in the realm of technology, glitches and malfunctions are commonplace. Android Auto, too, may encounter software or hardware issues that disrupt its functionality.

In this guide, you’ll delve into the common problems users face when Android Auto does not work and provide practical solutions to get you back on the road smoothly. From troubleshooting software glitches to addressing hardware concerns, this article aims to equip you with the knowledge to tackle Android Auto problems effectively.

android and car logo

Part 1. A Briefer on Android Auto

Android Auto is a revolutionary application designed to enhance the in-car experience by seamlessly connecting Android smartphones to compatible vehicles. It serves as a co-pilot, offering hands-free navigation, communication, and entertainment options, minimizing distractions while driving.

How Android Auto Works

Understanding the mechanics of this technology is essential for effective Android Auto troubleshooting. It mirrors your Android smartphone’s interface onto your car’s infotainment system. It provides a simplified and optimized version of your device’s features on the road.

Android Auto connects your smartphone to your car’s infotainment system via USB cable or wirelessly, depending on your device and car compatibility. Once clicked, it displays a user-friendly interface on your car’s screen, allowing you to access navigation through Google Maps, make calls, send messages, and control multimedia apps with voice commands or touchscreen gestures.

By integrating familiar smartphone functionalities into your car, Android Auto aims to provide a safer and more enjoyable driving experience, reducing the need for manual phone interactions while on the road. Understanding this foundation will empower you to effectively troubleshoot when issues arise.

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Part 2. Common Issues Android Auto Faces + Troubleshooting/Repair

Even if it is such a great technology, sometimes Android Auto won’t connect. It also deals with common issues that can affect its performance. In this section, you’ll delve into these challenges and equip you with practical troubleshooting solutions to fix your Android Auto experience.

Connection Issues

Connection glitches through Bluetooth or USB can cause Android Auto issues. USB connection problems often come from subpar cables.

The solution here is straightforward – invest in a high-quality USB cable. This ensures a stable link between your smartphone and the car’s infotainment system. Meanwhile, Bluetooth pairing problems may require a bit of digital maneuvering. Try restarting your phone, rebooting the car’s infotainment system, or resetting Bluetooth settings to establish a smooth connection.

### App-Specific Problems (Certain Apps Not Working)

Android Auto relies heavily on various navigation, communication, and entertainment applications.

If specific apps refuse to cooperate, a quick remedy is to restart the head unit. If the issue persists, consider uninstalling and reinstalling the problematic applications. This step ensures a clean slate for the apps, potentially resolving any underlying compatibility or performance issues.

google maps needs location permission

Screen and Display Problems (Head Unit)

Issues with the screen or display on your car’s head unit can be disconcerting. To troubleshoot, commence with a simple restart of the head unit.

If the problem lingers, escalate the solution by restarting the entire car. Should these steps prove ineffective, seeking professional assistance at a maintenance center is advisable. This ensures a thorough examination and potential resolution of hardware-related problems, providing a comprehensive fix for persistent screen and display issues.

Voice Commands Not Working

Voice commands serve as a cornerstone of the Android Auto hands-free experience. When they falter, it can disrupt the seamless interaction with the system.

Begin by scrutinizing your internet connection, as voice commands rely on a stable link to function effectively. If the issue persists, a basic restart of the head unit might recalibrate the system, restoring the functionality of voice commands.

Understanding that these issues are inherent to any technology, Android Auto users can confidently navigate and troubleshoot these problems with the provided solutions. By addressing these commonplace concerns, users empower themselves to swiftly overcome hurdles, ensuring a seamless and gratifying driving experience with Android Auto.

Part 3. A Quicker Solution: Wondershare Dr.Fone – System Repair

If navigating through various troubleshooting steps seems complicated, especially if the issue resides within your Realme C51, a swift and efficient solution comes in the form of Wondershare Dr.Fone - System Repair.


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While the methods presented earlier primarily address software glitches, Dr.Fone can tackle more profound issues, offering a quick fix to revitalize your Android Auto experience. It is a comprehensive toolkit that caters to various Android needs, ensuring a seamless and optimized experience. Among its array of features, the System Repair feature in Dr.Fone acts as a reset button for your Realme C51.

It addresses issues that go beyond the scope of regular troubleshooting. It gives your phone a fresh start by repairing the Android system and resolving glitches, crashes, and other persistent software-related problems. This revitalizes your telephone and can significantly impact Android Auto’s performance.

Note: If the problem persists and is related to the car’s head unit, a visit to the maintenance center might be necessary after exhausting these software-based solutions.

How To Use Wondershare Dr. Fone’s System Repair

To use Dr. Fone’s System Repair feature, follow the steps below. These steps will work with any Android phone.

  • Step 1: Begin by launching Dr.Fone on your computer. From the left panel, access the Toolbox menu and click System Repair. Ensure your Realme C51 is connected.

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  • Step 2: On the subsequent screen, select Android as your device.

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  • Step 3: Initiate the Android System Repair by clicking Start.

wondershare dr.fone system repair start screen

  • Step 4: Confirm the accuracy of your device details. If needed, edit any information that may be incorrect.

wondershare dr.fone device details confirmation

  • Step 5: Place your phone into Download mode following the guidelines tailored for phones with or without home buttons. Your phone will commence downloading the dedicated firmware.

wondershare dr.fone download mode tutorial

  • Step 6: Once the firmware is downloaded, verify and proceed with the installation by clicking Fix Now. Confirm the firmware installation by inputting “000000” into the text box in the appearing window. Click Confirm afterward.

wondershare dr.fone initiate system repair

  • Step 7: Upon completion of the process, your phone should now be restored. Click Done to conclude.

wondershare dr.fone success screen

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Conclusion

In wrapping up this guide, you’ve explored common reasons Android Auto does not work. You’ve also been provided practical solutions to keep your driving experience seamless. Remember, regular maintenance of your car’s head unit and periodic checks on your Realme C51 can preemptively address potential issues.

By staying proactive, you ensure a consistently smooth ride with Android Auto. For comprehensive system repair and addressing broader Android-related needs, consider trying out Dr.Fone. It’s a versatile tool that can enhance your Android experience and keep your digital journey hassle-free. Take control of your drive and explore the full potential of your Realme C51s with Dr.Fone today.

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Realme C51 Stuck on Screen – Finding Solutions For Stuck on Boot

The market has embraced Realme C51 for being the pioneers in the industry. Although the company lacked in providing explicit smartphones, they were still able to catch up with the race. Realme C51 C31, known to provide durability of the next level, is taking up the latest shelves of Realme C51 smartphones. Although the company promises reliability, there are several problems involving such smartphones.

One prominent solution stated by Realme C51 users involves the screen stuck in the boot. If your Realme C51 is stuck on the “Realme C51” screen for no particular reason, you will have to read this article. As this article tackles all reasons involving the problem, it comes up with the necessary solutions. These solutions will help Realme C51 users find solutions for their stuck screens on the boot.

Part 1: What Causes Realme C51 Screen Stuck on Boot?

Has your Realme C51 recently been stuck on the boot loop screen? If it is happening or has happened to you, there are some reasons that you need to be aware of. Having an overview of the causes of Realme C51 being stuck on the Android One screen can help you redirect yourself toward to right solution. Go through the list of all causes and find more about the issue involving screens stuck on boot in Realme C51 smartphones:

  • The Device is Damped in Liquid

It is entirely possible that your Realme C51 smartphone is immersed in water. With a smartphone dipped in liquid, the Realme C51 device can turn useless. If you have tried starting it again, it won’t run and might get stuck on the boot.

  • Soft-Bricked Device

There are multiple conditions where your Realme C51 smartphone can get soft-bricked. It majorly happens when a particular function in the Realme C51 device stops working. To counter the problem, it is essential that you can get your device stuck on the boot screen.

  • Outdated Device

If the equipment wears out after a certain time, there is a need to have it changed. With such obsolete models of Realme C51, you will surely face issues like a screen stuck on the boot. Smartphone equipment cannot be revamped, and you will have to go for newer options.

  • Software Update Required

A software update on your Realme C51 smartphone might be causing issues with the screen stuck on the boot. The best way to get rid of this problem is to update your system software to the latest version.

Part 2: 5 Solutions To Solve Realme C51 Screen Stuck on Boot

Do you seek to resolve the problem of the Realme C51 Plus stuck on the Android One screen? There are specific techniques that can be tried as a remedy. These solutions are tried and recommended by experts. Go through the details provided below to solve the issues with your stuck Realme C51 screen.

Solution 1: Force Restart Realme C51

The first and most proclaimed technique to refresh Realme C51 devices under such a problem is to force restart them. If the Realme C51 device is stuck, you will have to perform this process by pressing the “Power” and “Volume Up” keys for 15 seconds. Continue holding the buttons until the Realme C51 device vibrates or restarts by showing the screen again.

force restart nokia

Solution 2: Leave the Phone For a While To Drain Its Battery

A conventional way to solve the issue of a stuck screen in Realme C51 is to leave the phone in its position. As you let its battery drain out, the phone will turn off, and you can activate the Realme C51 device again by charging it.

Once you restart it this way, all the procedures will initiate again, and the Realme C51 device will be as good as new. Draining the battery has given you the leverage to regain control over the Realme C51 device again.

Solution 3: Check For Updates on Realme C51 Smartphones

Another quick remedy to try on your Realme C51 smartphones involves updating their software. If there is any prevailing software update to install on the smartphone, you will have to check and update it by following the steps guided below:

Step 1: Open the “Settings” of your Realme C51 smartphone and continue to the “System” section in the list of options. You will have to access the “Advanced” options in the “System” menu.

choose the system option

Step 2: As you lead to the advanced options, look for “System update” in the provided options. Look for the “Check for update” button. This will check if your Realme C51 needs any software updates or not.

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tap on check for update

Solution 4: Using Wondershare Dr.Fone

One of the finest options available to perform is using a third-party platform that promises smooth operability. Wondershare Dr.Fone is a platform designed to provide such smartphones another life to survive. Its unique functionality repairs all the issues with a smartphone and makes it as good as a new one.

If your Realme C51 Plus is stuck on the Android One screen, this platform is the ultimate solution for you. With the support of the latest devices and software versions, Dr.Fone – System Repair (Android) offers the best results. To know how to repair your Realme C51 smartphone with the help of this tool, look through the steps featured next:

Step 1: Open Dr.Fone and Select System Repair

As you launch Dr.Fone after downloading it on your computer, continue to the “System Repair” option. You will have to start by connecting the Android device to the computer through a USB cable. Select “Android Repair” from the options available and continue to the following options.

choose the system repair tool

Step 2: Define Device Information and Confirm

You will be directed to the Realme C51 device information screen, where you must define the identification parameters of the Realme C51 device. Select the brand, name, model, country, and carrier details for proper system recovery. On clicking “Next,” you will receive a warning where you will have to type the number “000000” to proceed with the method.

add the nokia phone details

Step 3: Put Your Realme C51 in Download Mode

Following this, you will have to put your Realme C51 in Download Mode. For that, you need to follow the steps according to the condition of the Realme C51 device:

  • For Devices with Home Button:

Power off your Android and continue to press and hold the “Volume Down,” “Home,” and “Power” buttons for a few seconds. After holding them for almost 10 seconds, release and press the “Volume Up” button to enter the mode.

  • For Devices without Home Button:

Turn off the Android device and hold the “Volume Down,” “Bixby,” and “Power” buttons simultaneously for a few seconds. On releasing the buttons, press the “Volume Up” button to enter Download Mode.

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Step 4: Start Downloading and Verify Firmware

To proceed, tap the “Next” button to download the firmware. As you verify the firmware, the repairing process starts on your Realme C51 device.

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Solution 5: Contact the Customer Service Center of Realme C51

If the issue of the Realme C51 stuck on the “Realme C51” screen continues, you will have to contact the Realme C51 device’s customer support. With no proper method left for the Realme C51 device, the only effective technique is to visit the authorized store for Realme C51 smartphones and claim the issue with the Realme C51 device. In this way, you might receive or get a fully repaired device with no additional charges if the Realme C51 smartphone is under warranty.

Part 3: How to Avoid Realme C51 Screen Stuck on Boot?

What if you come to know that you can avoid the Realme C51 screen stuck-on boot problem? There are a set of tips and tricks that you can follow to explain how to prevent such an issue in the first place. Follow these tips to learn more about saving your Realme C51 from such miserable conditions:

1. Protect from Malware

The first thing to protect your Realme C51 smartphone from getting stuck on the boot is to keep it safe from unauthorized and malicious data. The best thing to keep a device secure is to follow all security protocols and avoid bypassing them. If you try downloading something not authorized by the Play Store itself, for instance, an APK, it can make your device vulnerable to malware.

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2. Keep Your Device Updated

If you feel frustrated by issues like Realme C51 being stuck on the Android One screen, the best thing to avoid such a problem is to keep your device updated at all costs. Whenever there is an update on your Realme C51 smartphone, make sure to install it on time and properly. Do not leave updates uninstalled for no reason, as they can hinder the Realme C51 device’s speed and performance.

3. Do Not Fool Around with System Files

Changing or modifying system files can be fatal for smartphones. Thus, to keep your Realme C51 safe, you need to keep your hands away from such important files. Modifying a single file can make your device useless or put you in situations like a Realme C51 smartphone stuck on the boot. For that, the best tip is to keep yourself out of engagement.

4. Use Wondershare Dr.Fone To Manage All Data With Ease

As you have observed, the power of Dr.Fone can be a perfect phone manager for you at all times. While providing system repair services, it can also help you manage your device’s data and other statuses. Thus, consider keeping Dr.Fone close to your device and its operations. In this way, you will be able to have complete control over all types of data present in the Realme C51 smartphone.

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Conclusion

With that, this brings the article on Realme C51 smartphones to a conclusion. If you are still facing issues with your Realme C51 stuck on the “Realme C51” screen, this article is the perfect solution for your problem.

With all the provided methods, we do hope that you will be able to restore the status of your Realme C51 smartphone and make it functional. For the finest results, you have also discovered Dr.Fone – System Repair (Android) as the best solution for repairing such devices.


  • Title: 7 Solutions to Fix Error Code 963 on Google Play Of Realme C51 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 08:09:27
  • Updated at : 2024-07-31 08:09:27
  • Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-realme-c51-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.