7 Solutions to Fix Error Code 963 on Google Play Of Realme C55 | Dr.fone
7 Solutions to Fix Error Code 963 on Google Play Of Realme C55
People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.
Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.
Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.
Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.
Read on to find out more about the Google Play Error 963 and best ways to fix it.
Part 1: What is Error Code 963?
Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.
Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.
A similar message shows up even while you are trying to update an App, as shown in the screenshot below.
Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.
All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.
Part 2: Easiest solution to fix Error Code 963 on Android
When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.
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One click to fix Google Play error 963
- The tool is recommended for its higher success rate.
- Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
- It’s considered as the first tool that offers one-click operation for Android repairing.
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This section will provide you the tutorial guide for how to fix error code 963.
Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Realme C55 prior to fixing this Google Play error 963.
Phase 1: Connecting and preparing the Realme C55 device
Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Realme C55 and PC
Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.
Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.
Phase 2: Taking Android device in Download mode for repairing
Step 1 – It is essential to get your Realme C55 or tablet entered in Download mode. For this, following are the steps to be taken:
If the Realme C55 device contains Home button:
- Turn the Realme C55 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.
If the Realme C55 device contains no Home button:
- Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.
Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.
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Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.
Step 4 – Within a while, the Google play error 963 will be vanished.
Part 3: 6 Common Solutions to fix Error Code 963
Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.
1. Clear Play Store Cache and Play Store Data
Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.
Follow the steps given below to fix Error Code 963:
Visit “Settings” and select “Application Manager”.
Now select “All” to see all downloaded and built-in Apps on your device.
Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.
Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.
2. Uninstall updates for Play Store
Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.
Visit “Settings” and select “Application Manager”.
Now select “Google Play Store” from “All” Apps.
In this step, click on “Uninstall Updates” as shown below.
3. Shift the App from SD Card to device’s memory
This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Realme C55 device’s internal memory and then try to update it.
Visit “Settings” and select “Apps”.
From “All” Apps click on the App which is unable to update.
Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.
Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.
4. Unmount your external Memory Card
Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.
To unmount your SD Card:
Visit “Settings” and keep scrolling downwards.
Now select “Storage”.
From the options that appear, select “Unmount SD Card” as explained in the screenshot below.
Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.
5. Remove and Re-add your Google account
Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error Code 963.
Carefully follow the steps given below to remove and then re-add your Google account:
Visit “Settings”, under “Accounts” select “Google”.
Select your account and from the “Menu” select “Remove account” as shown below.
Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:
Go back to “Accounts” and select “Add Account”.
Select “Google” as shown above.
In this step feed in your account details and your Google account will be configured once again.
6. Special technique for HTC users
This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.
Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:
Visit “Settings” and find “HTC Lock Screen” under “Apps”.
Now click on “Force Stop”.
In this step, Click on “Uninstall Updates”.
This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.
Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.
How to Fix Android App Not Installed Error on Realme C55 Quickly?
App not installed on Android is no more an unknown Error Code during Application installation as many people experience it on a day-to-day basis. An “Application not installed” error message usually pops up when you are trying to download and install an App with a .apk file extension from somewhere other than the Google Play Store. The error is very confusing at first but makes sense when you realize that this unknown Error Code during Application installation is neither a software issue nor a hardware problem. It is a direct outcome of what you do with your device. Yes, you heard that right. Your faulty actions can cause Android App not installed error.
What to do when trying to install the Android APK it says “app not installed”? It is terrible that you can’t install App on your device. But in this article, you will know more about the causes behind this error and the best ways to fix it, read on, here is all you need to know.
Part 1: Common reasons for the “Android App not installed” error
You may ask: Why can’t I download apps on my Realme C55? Understanding the underlying causes of the “Android App Not Installed” error is crucial for resolving the issue effectively. So, what are the reasons for Android App not installed error? Given below are a few reasons:
1. Insufficient storage
Android software and if data such as photos, videos, music, messages, apps, contacts, emails, etc are stored in the internal memory there is not adequate storage left for another App, leading to Android App not installed error.
2. Corrupted/Contaminated App file
When you do not download Apps from the Play Store and choose another platform to do so, App files are usually corrupted and hence cannot be installed on your device smoothly. You should be doubly sure of the source from where you download an App, check its extension name, and make an effort not to install contained files.
3. SD Card not mounted in the Realme C55 device
At times your phone could be connected to your PC or another electronic device that can access the SD Card from your device. In such situations when you install an App and choose to save it to your SD Card, you will see Android App not installed error because the App cannot find the SD card as it is not mounted in your device.
4. Storage location
You must be aware that certain Apps work their best when stored in the Realme C55 device’s internal memory, whereas others need to be located on an SD Card. If you do not save the App in an appropriate location, you will find that the App isn’t installed because of an unknown Error Code.
5. Corrupt storage
Corrupted storage, especially a corrupted SD Card, is known to cause the Android App isn’t installed error. Even the internal storage can get clogged due to unnecessary and unwanted data, some of which might contain an element that disturbs the storage location. Take this issue seriously as a corrupted SD Card and even clogged up internal memory can put your device in danger.
6. Application Permission
Software operations running in the background and App Permission are not new concepts. Such errors can also cause the Unknown Error Code during App installation.
7. Incorrect file
If you already have an App installed but download another variant of it having a distinct signed or unsigned certificate can also make the Android App not installed error pop-up. This sounds technical, but this and all the other reasons listed above can be tackled by you.
The Unknown Error Code during Application installation can occur due to any one or more of the reasons stated above. So read them carefully and understand them well to avoid such glitches in the future.
Part 2: One-click to fix App not installed on Android error
So App not installed on your Realme C55 or tablet? The most horrible part is that this issue may come out of the corruption in the system files. In this situation, Android apps won’t be installed no matter what measures you take. Android system repair is the only effective solution to deal with this issue.
Android system repair used to require high technical skills. But most of the users know little about technical things. Well, worry not! Dr.Fone - System Repair (Android) allows you to repair Android easily, that is, complete the fix with just one click.
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- On-screen instructions are provided to prevent any misoperation.
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Note: Getting your Android system repaired may erase the existing device data. It is recommended that you should back up your Android data before starting the Android repair.
The following steps illustrate how to fix the “Android App not installed” error in one click:
- Install Dr.Fone on your Windows. After that, launch it, and click “System Repair”. Connect your Android to the computer.
- Select the “Android” option and click “Start”.
- Select device information, such as brand, name, model, country, etc., from each field, and type “Next”.
- Follow the on-screen instructions to boot your Android in download mode, and allow the tool to download the firmware to your device.
- After the firmware is downloaded, the tool will start to repair your Android, hereby fixing the “Android App not installed” error.
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Part 3: How to fix App not installed error on Android
We understand that it can be a tricky situation to be in when Android App not installed error pops up, but what if we tell you can get rid of it in easy and simple steps? Yes, there is!
#1. Delete unnecessary files/Apps
Insufficient storage can prevent the app from being installed. Make some storage space on your device by cleaning unwanted data and deleting extra media and other files. You can also get rid of heavy Apps by:
Visiting “Settings” on your device. Then select “Manage apps”, “Application Manager” or “Apps” (varies based on device model or version) from the list of options before you.
Now select the App you wish to uninstall and wait for the App Info screen to open, then click on “Uninstall” as shown in the screenshot.
You can also uninstall the unnecessary application on the home screen, just long-press the app you want to uninstall until you see the “uninstall” icon. Click “Uninstall”, then, you need to click “OK” to confirm the uninstall process.
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#2. Use only Google Play Store
As you are all aware, the Play Store is specially designed for Android software and contains only trusted and safe Apps. It is often known as the “Android Market” because it is loaded with different types of Apps to stiffly all your needs so that you don’t have to rely on other third-party sources to purchase/install Apps.
#3. Mount your SD Card
Another remedy for Android App not installed error is to make sure that the SD card inserted in your device is not inaccessible.
To check the same:
First, disconnect your Realme C55 from your PC and then visit “Settings” on your Android and select “Storage” from the options that appear. Finally, click on “Mount SD Card” at the Storage Info screen.
You can now restart your device and try to install the app now, it should work!
#4. Choose App location wisely
It is advisable to not tamper with the App’s location and let the software decide where it needs to be placed. As far as possible, let the Apps be in your device’s internal memory.
#5. Format SD Card
The chances of your SD Card being corrupted are very high. You can format it either while it is in your device or externally.
Now to Clean up your SD Card, simply visit “Settings” and select “Storage” and tap on “Format SD Card” and mount it once again to use it smoothly.
#6. App Permissions
You can reset App permissions to combat the Android App not installed error by Visiting “Settings” and then selecting “Apps”. Now access the Apps menu and hit “Reset App Preferences” or “Reset application permissions”. This will allow third-party apps to get installed on your device.
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#7. Choose the correct App file
Make sure to always download an App file only from a trusted and safe source to avoid any errors during installation.
#8. Reboot your device
Finally, if nothing else works, restart your device to end all operations which could be causing the said error. To reboot, just press the power button till you see a pop-up. Select “Restart” and wait for your device to reboot.
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Conclusion
Encountering the “App Not Installed” error on Android can be frustrating, but by understanding the causes and implementing the appropriate solutions, you can overcome this issue. We saw that Android App not installed error can be fixed quickly if you keep in mind the tips given in this article. However, please ensure that you follow each instruction carefully to avoid any further goof up.
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Fixes for Apps Keep Crashing on Realme C55
The rapid evolution of technology has transformed our smartphones into powerful devices. Presently, with just a few taps, they possess the ability to accomplish a diverse array of tasks. It has been possible due to the extensive availability of mobile applications. However, it can be incredibly frustrating when your favorite apps keep crashing repeatedly.
You’re not alone if you’re an Android user who encounters app crashes. This article will explore ten practical ways to fix apps that keep crashing on Android devices. We will also discuss the causes behind app crashes and how to prevent them.
Part 1: What Are the Causes Behind Apps Keep Crashing on Android?
There are many reasons for the app crashing on Android devices. These reasons range from insufficient storage space to bugs and glitches in the apps. Finding out the root cause of an app crashing is important so that you can find the appropriate solution. Discussed below are some of the reasons why your Android apps keep crashing:
Insufficient Memory
When a device is low on memory, it may struggle to run multiple apps simultaneously. Each app requires memory to store its data and execute its processes. If the available memory is limited, it can cause apps to crash. That happens because they don’t have enough resources to operate properly.
Software Compatibility
Android devices come in various models and run different operating system versions. That’s why it is essential to use apps compatible with your device. Since there are a lot of Android variants, it is hard to optimize apps for all devices. An app not optimized for an Android version or device leads to crashes or malfunctions.
Outdated Apps
Apps are regularly updated to introduce new features, fix bugs, and enhance performance. Using an outdated version of an app may cause instability or compatibility problems. Since the app is not optimized for the current version of Android, it can keep crashing.
Network Problems
Some apps rely heavily on network connectivity to function properly. They need a stable and strong internet connection to perform all the functions. These apps can crash if there are network connectivity issues, such as a weak Wi-Fi or network outage. Unstable connections can disrupt data transmission, making the app’s function challenging.
App Bugs
Despite rigorous testing, apps can still have bugs or coding errors that lead to crashes. Bugs in apps can occur due to various reasons. It mostly relates to incorrect implementation of features or unexpected user interactions. App developers work to identify and fix these bugs, often releasing updates.
Part 2: How to Fix the Apps Keep Crashing on Android?
Once you discover why your Android apps keep crashing, fixing them becomes a lot easier. However, there is no need to worry even if you cannot locate the problem source. Below we have listed 10 general and specialized solutions to fix app crashing:
Fix 1: Check the Internet Connection
As mentioned before, some apps rely on the internet to function. If you don’t have an active internet connection, they will not work. To avoid the app crashing, you need to ensure that the internet connection on your device is working. If you use Wi-Fi, check the router and turn Wi-Fi off and on again. In the case of mobile data, try enabling Airplane mode and then disabling it.
Fix 2: Force Stop the Apps Keep Crashing
If your apps keep crashing, you should try force-closing the targeted app and re-opening it. Doing this will flush out minor bugs and glitches from the app. These temporary bugs and glitches can occur due to various reasons and hamper the app’s working. Use the following steps to force stop the app that keeps crashing and re-open it:
- Step 1: On your Realme C55, move the app icon and press it to select “App Info.” On the App Info screen, tap the “Force Stop” button to force close the app. The button can be either on the down left or down right corner.
- Step 2: After force closing the app, relaunch it and see if the app crashing issue is resolved.
Fix 3: Restart your Android Device
In case restarting the app hasn’t worked, you should try restarting your Realme C55. Rebooting your device reset all the processes and apps in the Realme C55 device. It helps remove conflicts between different apps, which can be the cause of your apps keep crashing on Android. To reboot your Realme C55, adhere to the following guidelines:
- Step: Press and hold the “Power” key until you see the power menu on the screen. Here, tap the “Restart/Reboot” button to restart your Realme C55.
Fix 4: Update the Android OS
Not updating your Android OS for a long while can cause many performance issues in your device. One of these issues is the incompatibility with the latest apps. That’s why make sure that your Realme C55 is running the latest available version of the operating system. You can check and update the Android OS of your device using these steps:
- Step 1: Launch the Settings app on your Realme C55 and scroll down to select “Software Update.” On the next screen, tap “Download and Install” to look for new updates.
- Step 2: During the update process, ensure you have a stable internet connection. Moreover, your device should be fully charged to avoid any complications.
Fix 5: Clear the App Cache
Have you tried clearing the cache of the app that keeps crashing? The app cache consists of temporary files and data that are stored to enhance app performance. However, if the app cache becomes corrupted, it can cause crashes. In such a situation, clearing the app cache can help resolve the app crashing issue. To clear the app cache on your Realme C55, follow these steps:
- Step 1: Navigate to your targeted app icon and long-press it. Now, tap “App Info” from the pop-up menu to access app information.
- Step 2: Following this, press “Storage,” and on the following screen, hit “Clear Cache.” It will clean the cache for the targeted app.
Fix 6: Reinstall the Buggy App
Bugs in the app can prove a nightmare and hard to remove from the app. If your apps keep crashing due to bugs, it is best to uninstall and then reinstall the app. It will help you eliminate any corrupted files or settings that might be causing the crashes. Given below are the steps needed to uninstall and reinstall the apps on Android device:
- Step 1: Go to the problematic app on your device and press the app icon for a while. Select “Uninstall” and remove the app by pressing “OK.”
- Step 2: After removing the app, go to Google Play Store and find the targeted app. Here, tap “Install” to reinstall the app on your device.
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Fix 7: Check the App Permissions
Sometimes, app crashes can occur due to improper or conflicting permissions. Whenever you install an app on your device, it needs related permission to function. If you have not granted the required permissions, the apps will not function, leading to apps keep crashing on Android. You can check the app permissions using the following procedure:
- Step 1: You will need to launch Settings on your Realme C55 and tap “Apps.” Here find and select the targeted app to open App Info.
- Step 2: On the App Info screen, press “Permissions” to access all permission settings. Here, ensure that your app has the required permissions.
Insufficient storage space on your device can also lead to app crashes. Check the available storage space on your Realme C55 and ensure it has enough free space. If the storage is full, consider deleting unnecessary files or apps to create more space. Explained below is the process to check and free up storage on Android devices:
- Step 1: Open Settings on your Realme C55 and scroll down to find and select “Battery and Device Care.” Here, tap “Storage” to view the Realme C55 device storage.
- Step 2: Here, you will see detailed information about everything stored on your device. If the storage space is full, remove the unnecessary data.
Fix 9: Reboot Into Safe Mode
It can be hard to find the app crashing root cause if it happens due to conflicts between different apps. In such scenarios, the best way to find the problematic apps is to use Safe Mode on your device. Safe Mode disables all third-party apps, allowing you to determine if the crashes are caused by a specific app. Follow the process given below to reboot your device into Safe Mode:
- Step 1: Press and hold the “Volume Down” and “Power” buttons together for 3 seconds to access the power menu. Here, long-press the “Power Off” option.
- Step 2: Press the “Power Off” button until “Restart in Safe Mode” appears on the screen. Now reboot the Realme C55 device into Safe Mode. To exit Safe Mode, you will need to restart the phone.
Fix 10: 100% Working Solution to Fix the Android Apps Keep Crashing – Wondershare Dr.Fone
Trying to fix an app crashing with multiple methods can be a tiring and frustrating experience. That’s why the best option is always to find and use a specialized Android system repair tool. The best Android repair tool currently available is Wondershare Dr.Fone. It is a comprehensive system repairing tool that can fix almost all system issues in Android devices.
Using Wondershare Dr.Fone, you can fix issues like apps crashing, black screen of death, Play Store not working, and many more. Furthermore, you do not need any technical skills to use Wondershare Dr.Fone to repair your Android system issues.
Main Features of Wondershare Dr.Fone
- Wondershare Dr.Fone is a specialized tool for fixing problems with Realme C55 devices, including the latest Realme C55 phones.
- It supports the Android system repair feature for over 1000 Android phones across the spectrum.
- With this tool, you can also fix bricked Android devices with ease.
Step to Fix the Android Apps Keep Crashing via Wondershare Dr.Fone
The process of fixing apps that keeps crashing on Android devices is straightforward when using Wondershare Dr.Fone. Here are the simple steps you need to follow to fix the app crashing:
- Step 1: Access System Repair from Toolbox
Open Wondershare Dr.Fone on your system after installation and select “System Repair” from the “Toolbox.” Now connect your Realme C55 using a USB cable and select “Android” in Wondershare Dr.Fone.
- Step 2: Provide Your Android Device Information
Click “Start” to initiate the repair process and provide your device information. You will need to provide device details like Brand, Name, Model, Country, and Carrier. Now, check the “I agree with the warning, and I am ready to proceed” box and tap “Next.”
- Step 3: Repair the Apps Keeps Crashing on Android
Follow the on-screen instruction to activate Download Mode on your device. Wondershare Dr.Fone will download the related firmware once you have enabled Download Mode. Afterward, click “Fix Now” and confirm your action by inserting the “000000” code. Now, wait for the repair process to finish.
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Conclusion
To sum up, if your apps keep crashing on Android, you can resolve it in many ways. Using the fixes given in this article, you can improve apps’ performance and reduce crashes. However, if you’re looking for a reliable and convenient solution, we highly recommend Wondershare Dr.Fone.
With its clean interface and powerful features, Wondershare Dr.Fone stands out as the best choice to fix app crashes. It provides a comprehensive toolkit to diagnose and resolve various software issues.
- Title: 7 Solutions to Fix Error Code 963 on Google Play Of Realme C55 | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 08:09:30
- Updated at : 2024-07-31 08:09:30
- Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-realme-c55-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.