7 Solutions to Fix Error Code 963 on Google Play Of Samsung Galaxy A15 4G

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

• The tool is recommended for its higher success rate.
• Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
• It’s considered as the first tool that offers one-click operation for Android repairing.
• There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Samsung Galaxy A15 4G prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Samsung Galaxy A15 4G device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Samsung Galaxy A15 4G and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Samsung Galaxy A15 4G or tablet entered in Download mode. For this, following are the steps to be taken:

If the Samsung Galaxy A15 4G device contains Home button:

• Turn the Samsung Galaxy A15 4G device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Samsung Galaxy A15 4G device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Samsung Galaxy A15 4G device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

Why Your Samsung Galaxy A15 4G Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Samsung Galaxy A15 4G screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Samsung Galaxy A15 4G Screen Unresponsive Issues

An unresponsive Samsung Galaxy A15 4G screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Samsung Galaxy A15 4G screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

If your Samsung Galaxy A15 4G screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Samsung Galaxy A15 4G device.

Step 2. When the power options appear, tap “Restart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Samsung Galaxy A15 4G device shuts down. Then, press and hold the power button to turn the Samsung Galaxy A15 4G device back on.

2. Drain the Battery Completely

If force restarting doesn’t work, let the battery drain completely. This can help reset the Samsung Galaxy A15 4G device and clear any temporary files or processes causing the issue.

Step 1. Leave your Samsung Galaxy A15 4G device on until the battery completely drains and the Samsung Galaxy A15 4G device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

Sometimes, an unresponsive Samsung Galaxy A15 4G screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Samsung Galaxy A15 4G device.

Step 2. Scroll down and tap “Software Updates.”

Step 3. If an update is available, tap “Download and Install.”

4. Using Dr. Fone Repair

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Samsung Galaxy A15 4G device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Samsung Galaxy A15 4G screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Samsung Galaxy A15 4G phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. Click “Next“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Samsung Galaxy A15 4G phone’s touchscreen.

5. Contact Customer Service

If none of the above solutions work, it may be time to contact Samsung Galaxy A15 4G customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Samsung Galaxy A15 4G website and navigate to the “Support“ section.

Step 2. Select your device model and click “Contact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Samsung Galaxy A15 4G Screen Unresponsiveness

While Samsung Galaxy A15 4G devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Samsung Galaxy A15 4G device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Samsung Galaxy A15 4G, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Samsung Galaxy A15 4G device may become unresponsive due to wear and tear. This can happen to models like the Samsung Galaxy A15 4G F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Samsung Galaxy A15 4G device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Samsung Galaxy A15 4G Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Samsung Galaxy A15 4G device itself may be necessary in severe cases. Protecting the Samsung Galaxy A15 4G device with a case and handling it carefully to prevent physical damage is important.

While Samsung Galaxy A15 4G devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Samsung Galaxy A15 4G Screen Unresponsiveness Issue

One of the most effective ways to prevent Samsung Galaxy A15 4G Screen unresponsiveness is by keeping the Samsung Galaxy A15 4G device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Samsung Galaxy A15 4G Screen unresponsiveness is by protecting the Samsung Galaxy A15 4G device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Samsung Galaxy A15 4G device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Samsung Galaxy A15 4G App Store.

Using a reliable tool like Dr. Fone can help prevent Samsung Galaxy A15 4G Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Samsung Galaxy A15 4G Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Samsung Galaxy A15 4G device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Samsung Galaxy A15 4G Screen unresponsiveness and keep your device running smoothly.

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Proven Ways to Fix There Was A Problem Parsing the Package on Samsung Galaxy A15 4G

Unable to install your favorite Apps from Google Play Store because there was a problem parsing the package?

The Parse Error or there was a problem parsing the package error is very common with Android devices. Android is a versatile platform and, therefore, a very popular OS. It is an open software and allows users to download and use various types of apps from the Play store. Android is also a cheaper alternative as compared to other Operating Software.

Since many of us are well versed with most of the Android devices, parse error, or there is a problem parsing the package is an error is not something new and uncommon.

The error message usually pops up on the Samsung Galaxy A15 4G device screen when we try to download and install an App, for example, “There is a problem parsing the package Pokémon Go ”.

The error message which appears reads as follows:

“Parse error: There is a problem parsing the package”.

Android users who have experienced this would know that the parse error leaves us with only one option, i.e., “OK” as shown in the image below.

There was a problem parsing the package may occur due to several reasons, most of which are listed and explained below. Furthermore, there is a list of solutions to choose from to eliminate the “there is a problem parsing the package” error.

Read on to find out more.

Part 1: Reasons for the parsing error

Parse Error, better known as “there was a problem parsing the package” error is very common and normally surfaces when we try to download and install new Apps onto our Android devices from Google Play Store.

The reason for the error message to pop-up are many but none of them can be blamed singularly for the “there is a problem parsing the package” error. Given below is a list of the most probable reasons for Parse Error to stop an App from installing. Examine them carefully before moving on to the solutions to fix the “there was a problem parsing the package” error.

• Updating the OS may cause some disturbances in the manifest files of different Apps leading to Parse Error.

• Sometimes, the APK File, i.e., Android Application Package, gets infected due to improper or incomplete App installation causing “there is a problem parking the package” error.

• When Apps are downloaded and installed from unknown sources, due permission is needed. In the absence of such permission, the chances of the Parse Error to occur increase.

• Certain Apps are not compatible or supported by the latest and updated Android versions.

• Anti-virus and other cleaning Apps are also a major reason for the “there was a problem parsing the package” error.

The causes listed above are not App specific. The Parse Error may occur due to any one or more of these reasons, but what is more important is to try to get rid of the problem.

Let us move on to learn ways to fix the there was a problem parsing the package error.

Part 2: 8 Solutions to fix the parsing error

“There is problem parking the package” error can be dealt with easily if only we do not panic and deliberately follows the steps explained in this segment. Here are 7 of the most reliable and trustworthy methods to fix the Parse Error.

They are easy, user-friendly, and do not take much of your time. So don not waste any more of your time and try them now.

2.1 One Click to Fix ‘There is a Problem Parsing the Package

If you’re still encountering the Parsing error, there may be a problem with the Samsung Galaxy A15 4G device data on your device, which means you’ll need to repair it. Luckily, there’s a simple, one-click solution you can follow called Dr.Fone - System Repair .

Dr.Fone - System Repair (Android)

Android repair tool to fix all android system issues in one click

• Simple, clean, and user-friendly interface
• No technical knowledge required
• Easy one-click repair to fix ‘there is a problem parsing the package’ error
• Should repair most parsing problems with apps, like ‘there is a problem parsing the package Pokemon Go’ error
• Supports most Samsung Galaxy A15 4G devices and all the latest models like Galaxy S9/S8/Note 8

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If this sounds like the solution you’re looking for, here’s a step by guide on how to use it yourself;

Note: Please note that this repair process can erase all data on your phone, including your personal information. This is why it’s so important to back up your Samsung Galaxy A15 4G before proceeding.

Step #1 Head over to the Dr.Fone website and download the software. Install the downloaded software and open it. From the main menu, select the System Repair option.

Input your device and firmware information to confirm you’re installing the right version of the operating system.

Step #2 Follow the onscreen instructions on how to get into Download Mode to start the Repair process.

Once complete, the firmware will start downloading.

Step #3 Once the firmware has downloaded, it will automatically install it to your device.

When this is completed, you’ll be free to disconnect your Samsung Galaxy A15 4G and use it how you please without the ‘there is a problem with the parsing package’ error.

2.2 Allow installation from unknown sources

When we install Apps from other sources and not Google Play Store, there might be a glitch in using such Apps. To overcome this problem, turn on “Allow App installation from other sources”. Follow the steps given below for better understanding:

• Visit “Settings” and select “Applications”.

• Now tick mark on the option saying allow App installation from unknown sources.

2.3 Enable USB debugging

USB debugging is not considered necessary by many users but these methods give you an edge over others while using an Android device as it lets you access things on your phone, etc which you could not earlier.

To enable USB Debugging to fix “There is a problem parsing the package” error, follow these steps:

• Visit “Settings” and select “About Device”.

• Now click on “Build Number” not once but continuously for seven times.

• Once you see a pop-up saying “You are now a developer”, go back to “Settings”.

• In this step, select “Developer Options” and turn on “USB Debugging”.

This should solve the problem. If not, move on to the other techniques.

2.4 Check APK File

An incomplete and irregular App installation may cause the .apk file to get corrupted. Make sure you download the file completely. If need be, delete the existing App or its .apk file and reinstall it from Google Play Store for it to be compatible with your device’s software and to use the App smoothly.

2.5 Check App Manifest File

Manifested App files are nothing but .apk files which are improvised by you. Such changes may cause the Parse Error to occur more frequently. Modifications in the App file can be made by changing its name, App settings, or more advanced customizations. Make sure you roll back all changes and restore the App file to its original state to prevent it from getting corrupted.

2.6 Disable Antivirus and other cleaner Apps

Antivirus software and other cleaning Apps are very helpful in blocking unwanted and harmful Apps from damaging your device. However, sometimes such Apps also prevent you from using other safe Apps.

We do not suggest that you delete the Antivirus App permanently. Temporary uninstallation will be useful here. To do so:

• Visit “Settings” and then select “Apps”.

• Select the antivirus App to click on “Uninstall” and then tap “OK”.

Now download and install the desired App again. Once this is done, do not forget to install the Antivirus App again.

2.7 Clear Cache cookies of Play Store

Clearing Play Store Cache cleans the Android Market platform by deleting all clogged up unwanted data. Follow the steps given below to delete Play Store cache:

• Tap on Google Play Store App.

• Now visit Play Store’s “Settings”.

• Select “General Settings” to “Clear local search history”.

2.8 Factory Reset Android

Factory Resetting your device to fix the Parse Error should be the last thing you try. Make sure you take a back-up of all your data on your Google Account or a Pen Drive because this technique erases all media, contents, data, and other files, including your device settings.

Follow the steps given below to factory reset your device:

• Visit “Settings”.

• Now select “Backup and Reset”.

• In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.

The whole process of factory resetting your Samsung Galaxy A15 4G might sound tedious, risky, and cumbersome but it helps to fix the Android SystemUI has stopped error 9 out of 10 times. So, think carefully before using this remedy.

Parse Error: There was a problem parsing the package is an error message that has troubled many Android users. The good part is that the above-stated fixes not only solve the problem but also prevent it from occurring in the future. So, keep them in mind the next time you or anyone you know faces such an issue.

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