7 Solutions to Fix Error Code 963 on Google Play Of Samsung Galaxy Z Fold 5 | Dr.fone

7 Solutions to Fix Error Code 963 on Google Play Of Samsung Galaxy Z Fold 5 | Dr.fone

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7 Solutions to Fix Error Code 963 on Google Play Of Samsung Galaxy Z Fold 5

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

4,997,014 people have downloaded it

This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Samsung Galaxy Z Fold 5 prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Samsung Galaxy Z Fold 5 device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Samsung Galaxy Z Fold 5 and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Samsung Galaxy Z Fold 5 or tablet entered in Download mode. For this, following are the steps to be taken:

If the Samsung Galaxy Z Fold 5 device contains Home button:

  • Turn the Samsung Galaxy Z Fold 5 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Samsung Galaxy Z Fold 5 device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Samsung Galaxy Z Fold 5 device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

Cellular Network Not Available for Voice Calls On Samsung Galaxy Z Fold 5

The “Cellular Network Not Available for Voice Calls“ error is a common experience for many Android users. In our contemporary world, communication stands as the fundamental pillar of our existence. Yet, the malfunctioning of our devices hinders this connectivity. It often gives rise to numerous complications. Fortunately, your concerns are now a thing of the past.

This article serves as your guide for troubleshooting and overcoming this frustrating dilemma. It has compiled expert perspectives, valuable tips, and detailed, systematic solutions. The article will go through the underlying causes behind this issue and explore potential fixes. By the conclusion of this article, you’ll be armed with the necessary knowledge to tackle this problem.

cellular network not available calls error

Part 1. Preliminary Reasons For Cellular Network Not Available For Voice Calls

Facing the “Cellular Network Not Available for Voice Calls Android“ error can be overwhelming. Thus, it becomes evident that specific reasons underlie this issue. Solutions indeed exist to tackle this problem. Yet, comprehending the underlying reasons is equally crucial to resolve the issue:

1. Internet Access

One primary reason behind cellular network unavailability glitches lies in unstable internet access. Voice calls over cellular networks often require a stable internet connection. When this connection fluctuates or drops, it can result in the dreaded error message.

2. Terrain Coverage

Another contributing factor is the geographical terrain. In remote or sparsely populated areas, cellular tower coverage might be limited. It causes a signal disturbance or complete loss of the network.

3. Network Congestion

During peak usage hours or in densely populated areas, network congestion can also be a cause. It leads to temporary unavailability of the cellular network for voice calls. When the network is overloaded with traffic, it might struggle to accommodate more voice calls. That results in connectivity issues.

4. Technical Glitches

Furthermore, technical glitches within the Samsung Galaxy Z Fold 5 device or network infrastructure can cause this issue. These glitches could range from software bugs to hardware malfunctions.

5. Battery or Power Issues

In some instances, insufficient battery power or power-saving modes on devices can cause this issue. They affect the Samsung Galaxy Z Fold 5 device’s capacity to sustain a consistent connection with the cellular network. This consequently causes voice call unavailability.

Part 2. Prominent Solutions For Cellular Network Not Available For Voice Calls Android

A myriad of purposeful solutions exists to resolve the TracFone cellular network not available for voice calls issue. These solutions are specifically designed to address various underlying causes. The aim of these solutions is to restore smooth connectivity for voice calls. Described below are the top 8 solutions to fix the “Cellular Network Not Available” error:

Method Efficiency Difficulty Duration (Minutes)
Check Network Availability Moderate Easy 5-10
Check Airplane Mode Low Easy 2-5
Select Network Operator Moderate Moderate 5-10
Restart Device Low to Moderate Easy 3-5
Enable Roaming Settings Moderate Easy 3-7
Update Android Smartphone Moderate Moderate 15-30
Performing Factory Reset High (Last Resort) Difficult 30-60+
Contact Carrier Provider High (Specialized Help) Moderate Varies (Depends on Carrier Provider)
Wondershare Dr.Fone - System Repair Highest (Complex Issues) Easiest 5-10

Solution 1. Check the Availability of Cellular Networks

Before diving into complex fixes, the first thing to do is to check if nearby cell networks are available and how strong their signals are. It is an essential step when trying to fix the “Cellular Network Not Available“ error. This basic check ensures your phone is close enough to a working network tower, which matters for staying connected. It allows you to find out the availability of nearby cellular networks.

Moreover, with it, you can ensure your device is connected to a reliable network. This preliminary check sets the foundation for further troubleshooting.

checking network availability

Solution 2. Check the Airplane Mode of the Smartphone

Another crucial step in resolving this error involves ensuring that the Airplane Mode is disabled. This mode, when activated, disables all wireless connections. It also includes cellular networks, which could lead to connectivity issues. Follow these simple steps to check and disable Airplane Mode on your device:

Instructions: Swipe down on your phone’s screen from the top to access the Notification Panel, unveiling the Quick Settings tiles. Search for the airplane-shaped icon; if Airplane Mode is active, the icon will be highlighted or shown in a distinct color. Tap the Airplane Mode to turn off the Airplane Mode on your Android.

toggle airplane mode

Solution 3. Selecting the Network Operator of the Samsung Galaxy Z Fold 5 device

In certain instances, manually selecting your network operator can help. It effectively resolves the “Cellular Network Not Available for Voice Calls Android“ error on your Samsung Galaxy Z Fold 5. By choosing the network operator manually, you ensure a deliberate connection to a specific carrier. This potentially bypasses issues related to automatic network selection. Follow these steps to select your network operator manually:

  • Step 1. Access “Settings” on your Samsung Galaxy Z Fold 5, then tap on “Connections.” From there, navigate to “Mobile Networks” and proceed by selecting “Network Operators.”

open mobile network carriers

  • Step 2. Look for the “Automatically Select” toggle, which will be turned on. Toggle it off to see available networks and choose the one best suited to your device.

select mobile carrier

Solution 4. Restart Your Device

Sometimes, resolving the “Cellular Network Not Available for Voice Calls“ error on your Samsung Galaxy Z Fold 5 can be as simple as performing a restart. This basic troubleshooting step helps refresh the Samsung Galaxy Z Fold 5 device’s software. It clears temporary glitches and reestablishes essential connections, potentially resolving network-related issues. Follow these straightforward steps to restart your Samsung Galaxy Z Fold 5:

Instructions: Hold down the “Power” button until the Power menu emerges on the display. From there, select “Restart” to initiate the Samsung Galaxy Z Fold 5 device’s reboot process.

restart android device

Solution 5. Enable Roaming Settings

There are situations where you’re in an area with weak or no coverage from your primary network provider. In such a case, enabling roaming settings on your Samsung Galaxy Z Fold 5 can sometimes resolve the issue at hand. Enabling roaming allows your device to connect to partner networks. This extends your coverage beyond your home network’s reach. Follow these steps to enable roaming settings on your Samsung Galaxy Z Fold 5:

  • Step 1. Start by accessing your device’s Settings and tapping the “Connections” option. Here, scroll downward to press “Mobile Networks.”

open mobile network connections

  • Step 2. Presently, you will encounter the “Data Roaming” option. Toggle this option on to enable data roaming on your device and resolve the issue.

turn on data roaming

Solution 6. Update Android Smartphone

Updating your Samsung Galaxy Z Fold 5’s OS to the latest version can often resolve performance issues. It can also fix network connectivity issues, including the “Cellular Network Not Available” error. Manufacturers regularly release system updates containing bug fixes and security patches. It also includes enhancements that can address underlying software-related problems. Follow these steps to update your Android smartphone:

  • Step 1. In your device’s Settings, scroll through to find the “Software Update” option. Select it, and on the subsequent screen, verify the availability of any updates.

open software update settings

  • Step 2. If an update is accessible, select the ‘Download and Install’ choice. Then, proceed by following the prompts displayed on the screen to finalize the process.

install updates on android

Solution 7. Performing Factory Reset

Performing a factory reset is a drastic but effective measure. It can resolve persistent software-related issues, including the “Cellular Network Not Available” error. Be aware that initiating a factory reset results in the deletion of all data and settings stored on your device. Hence, it is crucial to back up any vital information before proceeding with this action. Here is how to fix the Verizon cellular network not available for voice calls:

  • Step 1. To access your device’s “General Management” section, navigate through Settings. There, tap on “Reset,” and select “Factory Data Reset” from the subsequent screen.

open reset settings

  • Step 2. You will need to tap “Reset” to confirm your choice. Then, follow the on-screen guidelines carefully to complete the reset process.

perform factory reset

Solution 8. Contact Carrier Provider

If you’ve exhausted all options and the issue persists, reaching out to your carrier provider for assistance is a viable solution. Carrier providers can offer specific insights and guidance regarding network-related issues. When connected to customer service, explain the issue you’re experiencing in detail. Contacting your carrier provider enables you to tap into their expertise and resources.

contact provider for solution

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Part 3. [100% Resolvable] Resolve Cellular Network Not Available For Calls Issues

Despite all your attempts, the cellular network not available for voice calls remains unresolved. It might state a more complex software-related issue or glitch within the Samsung Galaxy Z Fold 5 device. However, there’s a solution designed explicitly for addressing such complex issues. That software is Wondershare Dr.Fone, a comprehensive toolkit for Android devices. It stands out as the world’s first one-click Android repair tool.

Dr.Fone specializes in resolving a wide array of Android system issues, including the notorious black screen of death. With this tool, users can effortlessly restore their Android system to normal functionality.

Key Features of Wondershare Dr.Fone

  1. Fone’s advanced repairing mechanism has the ability to repair even the bricked Android devices.
  2. This tool supports more than 1000 models of Android devices across different brands for system repair.
  3. It boasts the highest success rate when it comes to fixing Android devices.

dr.fone wondershare

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

  • Fix your Android to normal, no skills required.
  • Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
  • The high success rate in resolving Android system issues.
  • Compatible with a wide range of Android devices and OS versions
  • User-friendly interface with easy-to-follow steps.

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Steps Needed To Fix the Cellular Network Not Available for Calls Issue via Wondershare Dr.Fone

The following are the steps to resolve the Tracfone cellular network not available for voice calls using Wondershare Dr.Fone:

  • Step 1. Open Wondershare Dr.Fone and Opt for System Repair

Launch the software. Then, navigate to the “Toolbox” section located in the left panel. Connect your Samsung Galaxy Z Fold 5 and proceed by choosing “System Repair.” Then, opt for “Android” to specify the Samsung Galaxy Z Fold 5 device type. On the subsequent screen, click “Start” to commence the repair procedure.

start android repair

  • Step 2. Provide Details of Your Android Device

The system automatically identifies the brand of the Android device undergoing repair. Afterward, choose the “Name,” “Model,” “Country,” and “Carrier” from the provided list options. If the Samsung Galaxy Z Fold 5 device is already unlocked, you can choose OPEN in the Carrier section. Then, confirm by checking the warning box indicating agreement and readiness to proceed. Click on “Next” to initiate the repair process for your Samsung Galaxy Z Fold 5.

define details of android

  • Step 3. Complete the Android Repair Process Successfully

Follow the guidance displayed on your device’s screen to access Download Mode. Once in, the firmware download begins automatically. During this process, the platform verifies and presents the firmware details. Select “Fix Now” to proceed with the installation of the firmware onto your Samsung Galaxy Z Fold 5. Since Android repair will result in the deletion of all data, input “000000” to confirm. This action initiates the system repair process.

perform android repair successfully

safe Downloadsafe & secure

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Conclusion

In conclusion, facing the “Cellular Network Not Available for Voice Calls“ problem on your Samsung Galaxy Z Fold 5 can be frustrating. This article has explored many ways to fix this issue. These include simple checks like turning off Airplane Mode to solutions like contacting your carrier. However, when facing persistent network problems, a tool like Wondershare Dr.Fone becomes the only hope.

Among the various methods discussed, Dr.Fone stands out as a top choice. Its thorough system repair function targets and removes complex software glitches. The tool’s easy interface, broad compatibility, and secure repair process make it perfect. It is ideal for users looking for a reliable solution beyond regular troubleshooting.

drfoneWhy isn’t My Samsung Galaxy Z Fold 5 establishing a connection with the cellular network?

drfoneWhat steps can I take when the mobile network isn’t available?

drfoneWhat might be causing my SIM card to not display a network?

8 Ultimate Fixes for Google Play Your Samsung Galaxy Z Fold 5 Isn’t Compatible

Nowadays, keeping yourself informed about the newest apps and features is essential. Have you encountered the error message “Google Play your device isn’t compatible with this version?” When attempting to download or update an application, this problem can pose a significant obstacle. The good news is that you can now alleviate those concerns.

In this article, we delve into how to resolve the “your device isn’t compatible with this version Google Play” error. It will discuss the top 8 ultimate fixes for this vexing issue that many Android users face. From practical tips to advanced solutions, this article aims to empower you with the knowledge to overcome this challenge.

Part 1: Reasons Behind Your Device Isn’t Compatible With This Version Play Store

Encountering the frustrating “your device isn’t compatible with this version Google Play“ error can be disruptive. That’s why it is essential to go through the underlying reasons causing this compatibility issue:

1. Outdated Operating System Firmware

One of the primary culprits behind the compatibility error is outdated OS firmware. App developers release updates to keep up with the latest features and security patches. That’s why an obsolete OS version on your device may render it incompatible with the newer app versions available on the Google Play Store.

2. Insufficient Hardware Requirements

Each application has specific hardware prerequisites that your device needs to fulfill. In case your smartphone does not meet the required specifications, you won’t be able to utilize the app. Thus, Google Play Store may restrict access to certain applications, citing compatibility issues.

3. Corrupted Cache Files

Cache files are designed to enhance the speed and efficiency of app loading. Yet, they can sometimes become corrupt. When this occurs, it disrupts the app’s normal operation. Clearing these corrupted cache files is often a crucial step.

4. Geographic Restrictions

In certain cases, app developers or Google Play itself may impose geographic restrictions. This could lead to compatibility issues if your device is located in an area where the app is restricted. Understanding the geographical availability of an app is vital in finding the root cause.

4. Beta Versions and Unstable Releases

Engaging with beta versions or unstable releases of an app can result in compatibility issues. These versions are typically in the testing phase. That’s why their compatibility with a wide range of devices may not be guaranteed. If you find yourself facing compatibility errors, it’s worth checking if you are in a beta program.

Part 2: 8 Reliable Fixes for Google Play Your Device Isn’t Compatible With This Version

Facing the “Play Store your device isn’t compatible with this version” error is an all-too-familiar setback. However, fear not, as this article will be your guide in resolving this issue. Summarized below are the top 8 solutions to fix this error with ease:

Fix 1: Force Quit Google Play Store

Force quitting the Google Play Store is a simple yet effective first step in resolving compatibility issues. Occasionally, the app may encounter glitches or background errors. These can hinder its proper functioning. Force quitting the Google Play Store and restarting it can often rectify these issues. You can use the following steps to force quit Google Play Store:

  • Step 1. On your Samsung Galaxy Z Fold 5, find the Google Play Store and long-press its icon. Press “App info” from the pop-up menu to access the app information screen.

play store app info

  • Step 2. Here, tap the “Force Stop” option to force close the Google Play Store. After a while, relaunch the app to see if the issue is resolved.

force stop play store

Fix 2: Clear Google Play Store Cache

Clearing the cache of the Google Play Store is a targeted solution. It addresses potential compatibility issues arising from corrupted or outdated temporary files. The cache stores data that helps the app load faster. Yet, when these files become corrupted, it can lead to performance issues. Follow these steps to clear the Google Play Store cache and the “device not compatible Google Play” issue:

  • Step 1. After finding the Google Play Store on your device, press and hold the icon until a pop-up menu appears. Here, touch the “App info” option to reach the screen displaying information about the app.

access app info

  • Step 2. Here, press “Storage and Cache,” and on the following screen, tap “Clear cache.” Confirm your action to wipe the cache data. Afterward, access the targeted app again to check if the issue is resolved.

clear play store cache

Fix 3: Remove the Google Services Framework’s Cache and Data

The Google Services Framework plays a crucial role in your Samsung Galaxy Z Fold 5. It is essential in the functioning of various Google services, including the Google Play Store. Clearing its cache and data can be an effective method to tackle compatibility issues. Here’s a step-by-step guide on how to remove the Google Services Framework’s cache and data:

  • Step 1. Open your device’s Settings and scroll down to tap “Apps.” There, press the “All Apps” options, and on the following screen, choose “Show System” from the top right corner.

access system apps

  • Step 2. Now, find and tap the “Google Services Framework” app and go on to press “Storage and Cache.” Here, use “Clear Cache” and “Clear Storage” to clear its cache and data.

clear storage and cache

Fix 4: Update the Android OS Version

An outdated operating system is a common factor behind compatibility issues. This case is often used with Google Play Store and other important apps. Maintaining your Samsung Galaxy Z Fold 5’s compatibility with the latest app releases is essential. To ensure your Android operating system is up-to-date, please proceed with the following steps:

Instructions. You will need to start by accessing the Samsung Galaxy Z Fold 5 device’s “Settings.” Scroll down to find and press the “System” option. On the following screen, tap “Software Update” to check if an update is available. If there is one, follow the on-screen prompts to update your device’s OS.

checking system update

Fix 5: Uninstall the Google Play Store Updates

In certain cases, issues with the Google Play Store itself may be contributing to compatibility errors. Uninstalling recent updates can revert the app to its default state. It can potentially resolve the problem. Follow these steps to uninstall updates for the Google Play Store and resolve “device not compatible Play Store” issues:

  • Step 1. Using your Samsung Galaxy Z Fold 5’s Settings, access the Google Play Store app in the “Apps” tab. Once on its info page, tap the three dots icon from the top right corner.

navigate app settings

  • Step 2. From the available options, choose “Uninstall updates.” Then confirm your decision when prompted to delete the Google Play Store updates.

uninstall play store updates

Fix 6: Sideload the Incompatible Android App

If all else fails and the compatibility issue persists, sideloading the app can be a workaround. It means installing the app manually without using the Google Play Store. This approach proves especially valuable for users with a strong determination to access a specific application. Below is a comprehensive, step-by-step tutorial on how to sideload an app:

  • Step 1. Long-press the Google Chrome icon to open the app info menu. Navigate to the “Install unknown apps” section. Here, toggle the switch to enable “Allow from this source.”

allow apps to download via chrome

  • Step 2. Afterward, access a reliable, trusted website where the APK for the targeted app is available. Download and install the app to resolve the compatibility issues.

try installing apk

Fix 7: Install a Custom ROM

Have you exhausted other options and are still grappling with compatibility issues? Installing a custom ROM could be a more advanced but effective solution. Custom ROMs are modified versions of Android operating systems developed by the Android community. Engaging in this procedure entails large modifications to your device’s software. It is crucial to comprehend the potential consequences and proceed with caution.

Installing a custom ROM may void your device’s warranty. Moreover, it’s crucial to choose a ROM compatible with your device model. Installing a custom ROM is an advanced solution that should be approached with caution. It has the capability to address compatibility issues. Nevertheless, it demands a certain level of technical expertise and may not be suitable for all users.

install custom rom

Fix 8: Try Using a Third-Party App Store

The final solution to avoid compatibility issues on the Google Play Store is to use a different app store. Exploring alternative app stores can be a pragmatic workaround. Several third-party app stores offer a diverse range of applications. They might provide the desired app without encountering compatibility errors and help avoid the “device not compatible Google Play” error.

You can explore reputable third-party app stores such as Aptoide, Amazon Appstore, GetJar, or SlideME. Ensure the chosen app store is reputable and widely used, minimizing potential security risks. Exercise caution and ensure the legitimacy of the app store to avoid security risks.

use other third-party app

Part 3: Is Your Play Store Not Working Properly? Fix It Now With Wondershare Dr.Fone

If you are unable to download any application on your Samsung Galaxy Z Fold 5, it might be because of your Play Store issue. Play Store is the crucial element in your device, providing your facility with many features and functions. Get it fixed by trying Wondershare Dr.Fone – System Repair (Android) tool within a few clicks.

The System Repair tool in Dr.Fone helps you to resolve this issue in your Android Phone with powerful mechanisms and efficient working. It provides a user-friendly interface to fix Play Store Not Working with much ease.

Key Features of Wondershare Dr.Fone

  1. Fone – System Repair (Android) allows you to repair your Samsung Galaxy Z Fold 5 easily in just a few clicks.
  2. This tool is also used to resolve the Black Screen of Death issue and Bricked Android devices problem.
  3. Users can fix their Android devices of any model or brand within minutes.
  4. With its easy-to-follow guide and steps, no technical expertise is required to use Dr.Fone’s software.

dr.fone wondershare

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

  • Fix your Android to normal, no skills required.
  • Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
  • The high success rate in resolving Android system issues.
  • Compatible with a wide range of Android devices and OS versions
  • User-friendly interface with easy-to-follow steps.

3981454 people have downloaded it

Steps Involved To Fix Play Store Not Working Properly via Wondershare Dr.Fone

Now, we will be discussing the guide to resolve your “Google Play your device isn’t compatible with this version” errors. Here is how to fix the Play Store not working properly with Wondershare Dr.Fone – System Repair (Android):

  • Step 1: Access Wondershare Dr.Fone on Computer

The first thing you need to do is to launch Wondershare Dr.Fone on your PC and access the “Toolbox” panel, followed by the “System Repair” section. Then, select the “Android” device and hit the “Start” button to proceed with the repair process.

android system repair

  • Step 2: Put Device Details and Download the Firmware

After that, you need to enter the Samsung Galaxy Z Fold 5 device details like the “Name, Model, Brand, etc.” and put your phone on a Download Mode. Following this step, the firmware will download on its own, and you need to click the “Fix Now” button to install it on your Samsung Galaxy Z Fold 5.

enter device details

  • Step 3: Confirm the Installation and End the Process

In the last step, you will have to put in the code and proceed with the “Confirm” button to initiate the repair process. This may delete all your data in the Samsung Galaxy Z Fold 5 device, and once it has ended, select the “Done” button to conclude the process.

type code and confirm it

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Conclusion

To conclude, encountering compatibility issues like “Google Play your device isn’t compatible with this version,” can be a frustrating roadblock. However, this article has armed you with the knowledge through exploring various fixes. You now possess a toolkit of solutions to overcome the notorious issue. From forced quitting the Google Play Store to exploring the realm of custom ROMs, each fix has been crafted to cater to different user preferences.

For users seeking a comprehensive solution, Wondershare Dr.Fone emerges as a versatile and powerful tool. It goes beyond conventional troubleshooting methods. Its “Android Repair” feature is tailored to address various Android system issues, including those affecting the Google Play Store.


Also read:

  • Title: 7 Solutions to Fix Error Code 963 on Google Play Of Samsung Galaxy Z Fold 5 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-05-20 09:03:27
  • Updated at : 2024-05-21 09:03:27
  • Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-samsung-galaxy-z-fold-5-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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7 Solutions to Fix Error Code 963 on Google Play Of Samsung Galaxy Z Fold 5 | Dr.fone