7 Solutions to Fix Error Code 963 on Google Play Of Tecno Camon 20 Premier 5G

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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• The tool is recommended for its higher success rate.
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• There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Tecno Camon 20 Premier 5G prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Tecno Camon 20 Premier 5G device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Tecno Camon 20 Premier 5G and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Tecno Camon 20 Premier 5G or tablet entered in Download mode. For this, following are the steps to be taken:

If the Tecno Camon 20 Premier 5G device contains Home button:

• Turn the Tecno Camon 20 Premier 5G device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Tecno Camon 20 Premier 5G device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

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Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

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Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Tecno Camon 20 Premier 5G device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

Play Store Stuck on Downloading Of Tecno Camon 20 Premier 5G? 7 Ways to Resolve

Part 1: Symptoms when “Play Store Stuck on Downloading”

Just as any problem gives some indication of anything wrong is going to befall. Similarly, a user does feel some unexpected turns of events resulting in Play Store to stick at downloading. If one happens to see that the progress bar has suddenly frozen to a certain scope and taking ages to march any further, it is treated as the first signs for Play store not working properly. Another, such scenario is where your apps are not able to download easily. Rather, the Play store reflects a message downloads are yet in the pending queue. If one happens to witness such problems, these can be in fact be giving you the warning signal of the Play store problem

Part 2: Causes of why “Play Store Stuck on Downloading”

With technology, uncertainties are bound to happen. It becomes quite tricky to analyze the real problem and craft a solution. As, there can be several causes that might be disturbing the smooth functionality of Play store. Here are some collated issues that we’ve gathered that are indicative of the cause.

1. The time is not rightly setup: Sometimes, the unexpected root cause of play store failing to work is due to the date and time not set up rightly. If the system time is not according to the standard timing, then the application can misbehave.
2. Fluctuations in internet connection: If internet speed is running too low or has weaker connection, Play Store download stuck at 99 problem may arise out. Always, use a good speed of internet.
3. Get rid of Cache: Extras of cache can pose to be problematic in the working of applications. Users must timely clean their devices so as to brush away any kind of cache memory.
4. Outdated version of Play store app: Users generally do not feel the urge for updating the play store app. It is important to use only the updated version so as the functioning of Google Play app is not affected.

Part 3: 7 fixes for Play Store stuck on downloading

3.1 Check SD card and phone storage space

All the applications, data of one’s device is generally loads directly in phone’s storage or the SD card (if plugged). Hence, it is crucial to check whether your phone storage or SD is not fully occupied. As it can indirectly be the reason why the issue of “**Play Store download stuck at 99%**” might occur. Ensure to get rid of any application that you are no longer using. Or, consider deleting any picture, videos or documents that aren’t required by you.

3.2 Check Wi-Fi or cellular data connection

Sometimes, it’s not your phone that is going all faulty, the root cause might be the internet connection. If the internet is running low or does not seem to be stable, then the play store download problem may occur. Users must ensure that the Tecno Camon 20 Premier 5G device they are working should have a stable network connection so as to combat the problem. Then, they can try downloading the application and check if the problem is prevalent or not.

### 3.3 One click to fix corrupted Play Store components

The world of internet and its intricacies are beyond a novice’s realm. Chances of malfunctioning of Google Play Store may be due to the components relating to Play Store may have gone corrupted. To resolve such issue, the need of a good software that is courageous enough to tackle all kinds of issues is need. For that, the only perfect solution is Dr.Fone - System Repair (Android), an impeccable software useful in providing speedy recovery of your phone. With it you can ward away the issues like boot problem, black screen of death, phone stuck etc.

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• Can easily deal with all kinds of problems disrupting the activities of Android phone including app crashes, system crash, black screen of death, Play Store stuck on downloading。
• 1-click technology helpful in repairing rare kinds of issues like phone stuck in boot loop, recovery mode, Tecno Camon 20 Premier 5G logo or Android devices getting bricked.
• Supports compatibility with several kinds of Android phones, including the all Tecno Camon 20 Premier 5G models even the Tecno Camon 20 Premier 5G S9.
• The easy to use interface is crafted with underlying features and functionalities in a right manner.
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Step by Step Tutorial

Here is the complete guide which will help users in understanding how Dr.Fone - System Repair (Android) can vanish Play store download problem completely.

Step 1: Launch Dr.Fone - System Repair (Android) and connect device

First of all, load the program on PC. In the interim, draw connection of device with phone using a genuine cable. Over the interface, tap on “System Repair” mode.

Step 2: Select Android Repair mode

Over the following screen, select “Android Repair” placed at the left panel to resolve play store stuck issue and press “Start” button too!

Step 3: Fill in the information

It is important to add in all the necessary information for successful execution of program. Make sure to give details of “Brand”, “Name”, “Country”, “Model” and all other fields.

Step 4: Ensure to Download Firmware

Now, follow the on the on-screen prompts to boot Android phone into the download mode. Once done, you’re ready to download the suitable firmware package by hitting the “Next”.

Fret not, the program will automatically detect the most suitable firmware for your device.

Step 5: Repair Android phone

After the package downloads, program will repair all kinds of problems surfacing over your phone automatically. This way, the Play store stuck on downloading will get resolved fully.

3.4 Clear data and cache of Play Store and download again

Did you know the piling up of cache memory can certainly pull off a great deal for Play Store getting stuck? Cache data may generally stash the data so that you can access it even in future course. But, this do east up a good chunk of space and result in the misbehavior of Play Store app. You can opt to brush away Play store stuck on downloading by using the following steps.

1. Get your Tecno Camon 20 Premier 5G and visit “Settings”.
2. Then, surf for “Application manager” option and launch “Google Play store” option.
3. From there, click on “Cached Data” and select the “Clear Cache” option.
4. Optionally, make use of “Force Stop” feature to halt the functioning of the app.
5. At last, reboot/restart your smartphone.

3.5 Update Play Store to the latest version

When was the last time you cared to update your Play store app? Generally, users overlook the need of updating the application. As, they think that it may not be of any greater importance. But, in reality working in an outdated version can directly impact Play Store and cause download problem. Follow the below steps to update Play Store to latest version.

1. From phone, just launch Google Play Store app from app drawer.
2. Press the 3 horizontal lines icon over the top and locate “Settings” from the left menu.
3. In Settings, browse for “Play Store Version” located under “About” section.
4. Tap on it, if it shows that Play Store app is not updated then proceed with the on-screen prompts to update it to the latest version.

3.6 Try another Google account

If you’re unable to see a streak of hope and wondering why my Play Store is still showing download pending. Well, some unexpected issue might be there with your Google account. As, there are times where your existing Google account can be the hurdle. Therefore, trying your hand in some other Google account might assist to work things out.

3.7 Avoid downloading large apps

Last but certainly not the least, users must avoid downloading large applications. Especially those games that eats a whopping number of 300+MB of your space. You must always watch out on size of the application is and only then craft the decision to load it on your device. This may help out in keeping the Play store stuck on downloading problem at bay.

[Solved] Warning: Camera Failed on Tecno Camon 20 Premier 5G

In this article, you will learn why camera fails on Tecno Camon 20 Premier 5G devices, how to make camera work again, as well as a system repair tool to fix this issue in few clicks.

Tecno Camon 20 Premier 5G devices are one of the best Android devices available in the market and their users are always satisfied with their features. However, it is a recent observation that many Tecno Camon 20 Premier 5G users complain about Tecno Camon 20 Premier 5G camera failed error while using the camera App on the Tecno Camon 20 Premier 5G device. It is a strange error and pops up suddenly with only one option to tap on, i.e., “OK”

The error message reads as follows: “Warning: Camera Failed”.

Once you click on “OK” the app shuts down abruptly and your Tecno Camon 20 Premier 5G camera is failed. We understand this is not a very pleasing situation, thus, here are ways to tackle the camera failed Tecno Camon 20 Premier 5G issue. Let us now move ahead and find out why exactly you experience Warning: Camera Failed error and how to fix it.

Part 1: Why Tecno Camon 20 Premier 5G phone has Warning: Camera Failed error?

We are all aware that no device runs smoothly, without any glitches. We also know that there is a cause behind every problem. Listed below are a few reasons behind camera failed error, especially on Tecno Camon 20 Premier 5G devices:

1. If you have recently updated your OS version, there are chances that certain bugs are preventing the camera App from functioning normally. Also, if the update is interrupted and not downloaded completely, certain apps may suffer.
2. There are chances of your internal storage being cluttered with unwanted Apps and files leaving no space for the camera App to save its data and work smoothly.
3. If you haven’t cleared camera Cache and Data, the chances of the App to get clogged up increase tremendously which disrupt its working.
4. Warning: Camera Failed error can also be a direct outcome of a change in the system settings or the Tecno Camon 20 Premier 5G device’s internal settings.
5. Finally, if you tamper a lot with the camera settings and do not update the App whenever it is available, Tecno Camon 20 Premier 5G Camera App will not be efficient.

There might be much more reasons for the camera failed error, but these are the most obvious ones. Now let us now move on to troubleshooting the problem.

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Part 2: How to fix Tecno Camon 20 Premier 5G Camera Failed in One Click?

If you are experiencing some kind of issues in your Tecno Camon 20 Premier 5Gs such as Tecno Camon 20 Premier 5G camera failed, the Tecno Camon 20 Premier 5G device stopped working, black screen, play store not working, etc. There is a special software is designed for such kind of issues in Android devices, i.e. dr. fone. The tool enables the users to fix various kinds of issues in the Tecno Camon 20 Premier 5G devices and perform a complete system repair so the Tecno Camon 20 Premier 5G device starts working normally.

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Note: You have to remember that the system repair may erase all the Tecno Camon 20 Premier 5G device data. So, create a backup of your Tecno Camon 20 Premier 5G data first and then try fixing the Tecno Camon 20 Premier 5G phone.

Follow the steps given below and fix the camera failed error:

Step 1. Download the software on your computer and launch it. Connect your device and select the System Repair option from the main interface. In the next screen, select Android Repair module.

Step 2. You will have to provide the Tecno Camon 20 Premier 5G device details accurately to ensure that the software provides a precise firmware package to be downloaded. Enter brand, name, model, country, and carrier of your device and agree to the terms and condition.

Step 3. Now put your device in the download mode. The software will provide you with a guide to put the phone in download mode to begin the downloading process.

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Step 4. As soon as the firmware is downloaded, the software will automatically initiate the repair process. You will be able to see the ongoing repair.

When the software is done repairing the system, you will be notified. Thus, the Camera failed Tecno Camon 20 Premier 5G error in your phone will be fixed.

Part 3: How to fix Camera Failed error by clearing camera data?

Has anyone ever informed you that it is absolutely necessary to keep clearing camera data every once in a while? Yes, since it deletes all unnecessary data stored in respect of the App and no, it does not mean that all your photos and videos will get deleted. Just follow the steps given below to clear camera data:

1. First, visit “Settings’” on your Tecno Camon 20 Premier 5G device and select “Apps” or Application Manager”.

2. Now a list of all Apps will appear before you. Keep scrolling down until your find “Camera”.

Tap on “Camera” to open the “Camera Info” screen and once you are there, hit “Clear Data” option as shown below.

That’s all, now return to the Home Screen and access the camera again. Hopefully, it will work now.

Part 4: How to fix Camera Failed error by removing third-party Apps?

Another tip to fix Tecno Camon 20 Premier 5G camera failed error is by deleting a few unwanted third-party Apps (recently installed) to free some space in the Tecno Camon 20 Premier 5G device’s internal storage. It is essential to create and keep storage space for the camera App to function smoothly and allow it to store its data as well. Also, if this issue only happens recently, it might be some newly installed Apps causing some glitches with the camera.

Simply, follow the instructions given below to remove Apps from Tecno Camon 20 Premier 5G Devices:

1. Click on the “Settings” icon on the Home Screen and from the options before you, select “Apps”/ “Application Manager”.

2. You will see that a list of downloaded and built-in Apps will open up before you as follows.

3. Now, once you select the App you want to uninstall, the App Info screen will appear. Tap on “Uninstall” option and then tap on “Uninstall” again on the pop-up message.

The App will be removed immediately and its icon will disappear from the Home Screen and you will notice an increase in the storage capacity of your device.

Part 5: How to fix Camera Failed error by wiping Cache Partition?

This method might seem tedious and time-consuming and you may also lose your data and essential settings. However, wiping the Cache Partition only cleans your device system internally and gets rid off any unwanted and trouble making elements causing Warning: Camera Failed error. Follow the step-by-step guide given below to clean Cache Partition smoothly:

1. Firstly, switch off the Tecno Camon 20 Premier 5G device by pressing the power button and tapping on “Power Off” as shown in the screenshot below. Then wait for the lit screen to turn off completely before proceeding further.

2. Now, press and hold the power on/off, home and volume up button simultaneously. Your device will now vibrate. This a signal to let go of the power button (only).

3. Once the Recovery Screen appears, leave all buttons and use the volume down key till you reach “Wipe Cache Partition”.

4. Now, to select the option to use the power on/off button and wait for the process to get over. Once this done, tap on “Reboot system now” and see that your device restarts normally.

You may try to use the camera app once the process completes.

Part 6: How to fix Camera Failed error by Reset Settings?

Resetting the camera settings solves the problem 9 out of 10 times and thus is worth a try.

1. To reset, first, launch the Camera App by tapping on its icon.

2. Then go to Camera “Settings” by tapping on the circular gear like icon.

3. Now look for “Reset Settings” options and click on it.

Once done, go back to the Home Screen and start the camera App again to use it.

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Part 7: How to fix Camera Failed error by Factory Reset?

Lastly, if the above-mentioned techniques do not help you in fixing the camera failed error, you can consider performing a Factory Reset. Note: This method will delete all your saved data so it is advised to backup before you start the process.

Here are the steps to factory reset your device to fix “Warning: Camera Failed” Error:

1. Start by visiting “Settings” on your Tecno Camon 20 Premier 5G device on which the camera has failed.

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2. Now from the list of options before you, select “Backup and reset” and move ahead.

3. Now you must first select “Factory data reset” and then tap on “Reset Device” as shown in the screenshot below.

4. Finally, you have to click on “Erase Everything” and wait for the Tecno Camon 20 Premier 5G device to reboot itself.

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Note: You will have to set up your Tecno Camon 20 Premier 5G device from scratch once it is reset, however, that is a small price to pay to fix your Camera App.

Warning: Camera Failed error is not a rare phenomenon and many users experience it on daily basis. So, there is no need to panic, All you need to do is carefully follow the instructions given above and repair your Camera App yourself. You do not need to seek any technical assistance for the same as the camera failed issue is not difficult to deal with. So go ahead and try these tricks to enjoy using the Camera App on your Tecno Camon 20 Premier 5G devices.