7 Solutions to Fix Error Code 963 on Google Play Of Tecno Pova 6 Pro 5G | Dr.fone

7 Solutions to Fix Error Code 963 on Google Play Of Tecno Pova 6 Pro 5G | Dr.fone

Ariadne Lv13

7 Solutions to Fix Error Code 963 on Google Play Of Tecno Pova 6 Pro 5G

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

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Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Tecno Pova 6 Pro 5G prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Tecno Pova 6 Pro 5G device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Tecno Pova 6 Pro 5G and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Tecno Pova 6 Pro 5G or tablet entered in Download mode. For this, following are the steps to be taken:

If the Tecno Pova 6 Pro 5G device contains Home button:

  • Turn the Tecno Pova 6 Pro 5G device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.
![fix google play error 963 on android with home key](https://images.wondershare.com/drfone/guide/android-system-repair-3.png)

If the Tecno Pova 6 Pro 5G device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

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firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

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Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

/a>

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

![select “Google Play Store”](https://images.wondershare.com/drfone/article/2017/06/14984135667390.jpg)

In this step, click on “Uninstall Updates” as shown below.

![Uninstall Updates](https://images.wondershare.com/drfone/article/2017/06/14984137166252.jpg)

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Tecno Pova 6 Pro 5G device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.


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“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

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select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

Bricked Your Tecno Pova 6 Pro 5G? Here’s A Full Solution

A bricked phone is a device that won’t turn on no matter what you do and everything you try to do to fix it doesn’t work. Most people will tell you that there is really nothing you can do to fix a bricked device. But with the right information, the right buttons to push and useful additional software you can actually try to fix a bricked device.

In this article we are going to look at how you can fix your device if you are sure it is bricked, how to rescue the data on your bricked device and even how you can avoid this situation in the future.

Part 1: Rescue the data on your Bricked Android Phone

Before we can learn how to fix a bricked device, it is important that you are able to save the data that is on the Tecno Pova 6 Pro 5G device. Having the data saved somewhere else will be the added insurance you need in case anything goes wrong during the process. There are very few software solutions in the market to help you get back data from a bricked device. One of these and the most reliable is Wondershare Dr.Fone - Data Recovery (Android) .

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How to Use Dr.Fone - Data Recovery (Android) to Rescue Data from a Bricked Android

If your device is completely unresponsive, don’t worry Dr.Fone can help you get all the data back. Simply follow these steps to gain access to the Tecno Pova 6 Pro 5G device and recover all your data.

Step 1: Download and install Wondershare Dr.Fone to your PC. Launch the program and then click on Data Recovery. Select the data types you would like to recover and then click on Next.

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bricked android phone data recovery-Install Wondershare Dr.Fone

Step 2. Select the issue type for your phone. Choose from “Touch screen not responsive or cannot access the phone” or “Black/broken screen”.

bricked android phone data recovery-Select the issue type

Step 3: In the next step, you need to select your device model. If you don’t know the model of your device click on “How to check the Tecno Pova 6 Pro 5G device model” to get help.

bricked android phone data recovery-select your device model

Step 4: The next screen will provide instructions on how to enter “Download mode.” Connect the Tecno Pova 6 Pro 5G device to your PC once it is in “Download Mode”

bricked android phone data recovery-Download Mode

Step 5: The program will begin an analysis of your device and then download the recovery package.

bricked android phone data recovery-download the recovery package

Step 6: Then Dr.Fone will display all the recoverable file types. You can click on the files to preview them. Select the ones you need and click on “Recover to Computer” to save them to your computer.

bricked android phone data recovery-click on Recover


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Part 2: How to Fix Your Bricked Android Phone

Android devices are usually very flexible in allowing users to flash ROM but sometimes an incorrect process can result in a bricked device. While there are few solutions to this problem, here are a few things you can do;

When the Tecno Pova 6 Pro 5G device Boots Straight into Recovery

If the Tecno Pova 6 Pro 5G device can boot to the recovery screen, you can find an alternative ROM to install and copy it your device. Installation can then be done in the recovery menu. If the Tecno Pova 6 Pro 5G device is booting to recovery mode there is a chance that it can be fixed.

Step 1: Load up Clockworkmod or any other recovery tool that you have been using.

Step 2: Once you are in, navigate to the “Reboot system now.” If you are using Clockworkmod, this should be your first option. Hopefully everything will work just right if you do this, If it doesn’t you may need to download and re-flash the ROM again.

bricked android phone data recovery-Reboot system now.

When the Tecno Pova 6 Pro 5G device won’t stop rebooting

Here’s what to do if the Tecno Pova 6 Pro 5G device wont stop rebooting.

Step 1: Turn off the Tecno Pova 6 Pro 5G device and then reboot in recovery mode.

Step 2: Go to “Advanced” which will bring up a number of options to choose from.

Step 3: One of the options should be “Wipe Dalvik cache” select this option and then follow the instructions. When finished select “Go Back” to return to the main menu.

bricked android phone data recovery-Go Back

Step 4: Go to the “Wipe Cache Partition” and select it.

Step 5: Go to “Wipe data/ factory reset.”

bricked android phone data recovery-Wipe data/ factory reset

Step 6: Finally reboot the Tecno Pova 6 Pro 5G device by selecting “Reboot system now.” This should fix the problem. You may also want to flash the same ROM or try a new one.

If the above methods don’t work, try one of the following options.

You can return to resource where you found the flash tools and search or ask for advice

Sometimes these errors can be caused if the ROM installation was performed via SD card. In this case reformatting the SD card might help.

If all else fails, it is time to returning the Tecno Pova 6 Pro 5G device to the vendor if your warranty is still applicable.

Part 3: Useful Tips to avoid Bricking your Android Phone

If you are planning on installing custom ROM you need to install Custom Recovery. This will enable you restore the Tecno Pova 6 Pro 5G device to its original settings should anything go wrong and hopefully help you avoid bricking your device.

  1. Ensure that you are familiar with the Fastboot or ADB commands before doing anything. You should know how to recover your device by flashing a command line and also manually transfer important files to your device.
  2. Make a backup of your device. This is obvious but most people fail to adhere to it. At the very least you can get back all your files and settings to transfer to a new phone.
  3. Keep a full Nandroid backup on your phone
  4. Keep another backup on your PC which you can access should anything go wrong with the Custom ROM installation
  5. Know how to hard reset your device. It may come in handy when your device freezes on you.
  6. You should also consider enabling USB debugging. This is because many solutions for a Bricked device rely on USB debugging.
  7. Ensure the Custom ROM you choose can actually be used on your device model.

While installing Custom ROM can actually be a great way to customize your device, it is also the leading reason for bricked devices. Therefore ensure that you understand what you are doing when you decide to customize your device. Learn as much as you can about the process before attempting everything.

Top 4 Android System Repair Software for Tecno Pova 6 Pro 5G Bricked Devices

Is your Tecno Pova 6 Pro 5G device showing signs of being “bricked” or “soft-bricked”? When a Tecno Pova 6 Pro 5G is bricked, it becomes unresponsive and unusable. But fear not, as this article will guide you through reviving your device’s functionality. It will delve into the significance of unbricking and how it restores usability.

Moreover, this article will introduce you to the world of Tecno Pova 6 Pro 5G unbrick tools and software, ensuring you can get your device back on track. So read on and explore the top Android system repair software that can bring life back to your bricked Tecno Pova 6 Pro 5G device.

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Part 1: Understanding Bricked Tecno Pova 6 Pro 5G

Have you ever heard the term “bricked” concerning your Tecno Pova 6 Pro 5G device? This section explains it to you in simple terms. Imagine your device becoming like a brick, unresponsive and seemingly lifeless. That’s what happens when a Tecno Pova 6 Pro 5G gets bricked. There are two main types of brick: soft brick and hard brick.

Soft Brick

Soft brick is like a temporary setback for your device. To see if your Tecno Pova 6 Pro 5G is soft - bricked, check out the details below:

Hard Brick

Now, this is a more severe situation. In this case, your bricked Tecno Pova 6 Pro 5G might fall under the following conditions:

  • Thesoftware and hardware have significant problems, making the Tecno Pova 6 Pro 5G device unresponsive.
  • Your device won’t turn on and might not show any signs of life.

bricked Tecno Pova 6 Pro 5G

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Common Causes of a Brick Tecno Pova 6 Pro 5G

Now, let’s discuss why devices end up in this bricked state. It can happen due to a few common reasons:

  • Failed Updates

Something might go wrong during the process when you’re trying to update your Tecno Pova 6 Pro 5G device. This is properly because of a poor internet connection or other interruptions. As a result, your device might get confused and end up bricked.

  • Custom ROM Installations

A custom ROM is like a customized version of your device’s software. While it can bring cool new features, it can also cause issues if not installed correctly. Incompatible or poorly made custom ROMs can sometimes lead to a bricked device.

  • Unauthorized Modifications

If you’re trying to tweak your device’s software without proper knowledge, you might make changes that the Tecno Pova 6 Pro 5G device can’t handle. This can lead to instability and, you guessed it, a bricked device.

So, why is it important to know all this? Well, a bricked device isn’t just frustrating; it can disrupt your daily life. You won’t be able to use your device, access your apps, or even make calls. That’s why unbricking is crucial.

Part 2: Top Android System Repair Software

Now that you’ve grasped the concept, let’s dive into how to unbrick a Tecno Pova 6 Pro 5G. That’s where Android system repair software comes in. These clever programs are like doctors for your device’s software. They diagnose and fix issues to keep your appliance running smoothly. Let’s explore the cream of the crop when it comes to these software solutions:

Wondershare Dr.Fone – System Repair (Android)

Dr.Fone - System Repair (Android) is like a magic wand for your Tecno Pova 6 Pro 5G device. It’s designed to rescue your device from troubles and make it run smoothly again. Dr.Fone - System Repair (Android) is built to  fix various issues, including a bricked device. It can resolve problems like black screens, frozen devices, boot loops, and even devices stuck in recovery mode.

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Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

  • Fix your Android to normal, no skills required.
  • Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
  • The high success rate in resolving Android system issues.
  • Compatible with a wide range of Android devices and OS versions
  • User-friendly interface with easy-to-follow steps.

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drfone android system repair

Key Features

Here’s what Dr.Fone offers as a powerful Android system repair software:

  • Repair a wide variety of Android system issues.
  • User-friendly interface that’s easy to navigate.
  • No technical expertise required – it guides you step by step.
  • Compatibility with a wide range of Tecno Pova 6 Pro 5G devices.

Pros

Check out Dr. Fone’s benefits you can take advantage of:

  • Easy and intuitive to use.
  • Can fix a range of software-related problems.
  • Doesn’t require deep technical knowledge.
  • Can help you avoid expensive repair services

Cons

As for its drawback, refer below:

  • Some complex issues might still require professional help.

How To Unbrick Tecno Pova 6 Pro 5G Using Dr.Fone

This tutorial will show you how Dr.Fone can remove the brick from a Tecno Pova 6 Pro 5G smartphone.

  • Step 1: Launch Dr.Fone and head to the program’s left-hand panel, where you’ll find the Toolbox. You may fix your broken Android device by connecting it to your computer and selecting System Repair from the menu.

wondershare drfone android system repair

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  • Step 2: Select Android on the following screen to troubleshoot an Android device. After that, you’ll be brought to a new screen where you can initiate the fix by clicking Start.

start drfone start android repair

  • Step 3: When you click through to the next window, the service will automatically recognize the manufacturer of the Android device. Choose the appropriate Brand, Name, Model, Country, and Carrier from the drop-down menus. Select OPEN in the Carrier area if the phone is unlocked. The next step is to tick the box labeled I accept the risk and am ready to continue. Click Next to proceed with the rest of the Tecno Pova 6 Pro 5G device repair.

drfone android device information

  • Step 4: Put your Tecno Pova 6 Pro 5G into Download Mode when prompted.

  • If your phone has a home button, follow the on-screen prompts to power it down. Keep pressing and holding the Volume Down, Home, and Power Then, press the Volume Upbutton to activate the Download Mode.

drfone phone with home button android

  • If your Android doesn’t have a Home button, you may still use it byturning it off and pressing the Volume Down, Bixby, and Power buttons simultaneously. Repeatedly pressing the Volume Up button will activate Download Mode.

drfone phone without home button android

  • Step 5: The firmware download starts on the platform immediately after the Tecno Pova 6 Pro 5G device enters Download Mode. You can click Stop to abort it at any stage during the process. The platform then verifies and presents the information as it downloads. By selecting Fix Now, you can install the firmware.

drfone fix now android

  • Step 6: The Android repair procedure may delete all of your data. To proceed, please type “000000” in the box provided. The system repair process will begin, and its status can be viewed in the next screen’s progress bar.

Take Note: Backing up your Android is necessary before doing any Android repair.

drfone firmware ready android

  • Step 7: The prompt window will show the completion message. If the Android device boots normally, you can close the tool by clicking the Done button. Press the Try Again button to try powering on the Tecno Pova 6 Pro 5G device again if it does not turn on automatically.

Repair System & Phone Master

This software is a real game-changer in resolving Android system problems. It specializes in repairing system issues, enhancing device performance, and cleaning up unnecessary files.

repair system and phone master

Key Features

Check out the key features of this software below:

  • Repair a range of system issues, including bricking.
  • Boost device speed and performance.
  • Clean up junk files to free up space.
  • The easy-to-use interface is suitable for all users.

Pros

Repair System & Phone Master’s advantages include the following:

  • Straightforward operation.
  • Focus on improving overall device performance.
  • Can potentially extend your device’s lifespan.

Cons

Below is the disadvantage of this software:

  • Repair capabilities might be limited for complex issues.

System Repair for Android

True to its name, System Repair for Android is designed to repair and rejuvenate your device’s Android system. It’s a reliable tool to tackle various software issues, including bricked devices.

google play system repair for android app

Key Features

The key features of System Repair for Android app include:

  • Repair various Android system problems.
  • User-friendly interface for hassle-free operation.

Pros

As for its advantages, see the list below:

  • Straightforward solution for commonsystem issues.
  • Can save you from device replacement costs.

Cons

Check below to learn about this app’s drawback:

  • Advanced issues might require professional intervention.

Phone Doctor Plus

Phone Doctor Plus is like a health check-up app for your device. It’s designed to repair system issues and diagnose hardware problems that might contribute to a bricked device.

phone doctor plus interface

Key Features

See Phone Doctor Plus’s essential features below:

  • Diagnose and repair both software and hardware issues.
  • Identify potential problems that could lead to bricking.

Pros

This app’s advantages include the following:

  • Comprehensive diagnosis for both software and hardware.
  • Can help you identify issues before they become serious.

Cons

Check out this app’s disadvantages below:

  • Not solely focused on software repair, might not cover all scenarios.


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Part 3: Tips on Preventing Future Bricking Incidents

Now that you know how to fix a bricked Tecno Pova 6 Pro 5G smartphone, let’s focus on preventing it in the first place. Here are some simple steps you can take to keep your Tecno Pova 6 Pro 5G device safe and sound:

tips on preventing future bricking incidents

  • Regularly Check for Updates

Always keep your device’s software up to date. Updates often contain bug fixes and improvements that can prevent software-related issues.

  • Use Reliable Tools and Software

When using any tools or software on your device, ensure they’re trusted and well-reviewed. Unreliable tools can lead to unexpected problems.

  • Avoid Unauthorized Modifications

Avoid messing with your device’s software beyond basic settings unless you’re a tech expert. Unauthorized modifications can lead to bricking.

  • Keep Your Battery Charged

Ensure your device has enough battery power before initiating software updates or installations. Low battery during critical processes can lead to issues.

  • Backup Regularly

Regularly back up your device’s data to avoid losing important information during a bricking incident.

  • Use Official Firmware

If you’re ever reinstalling or updating your device’s software, always use official firmware provided by the manufacturer.

  • Utilize Safe Mode for Troubleshooting

If your device starts acting strange, try booting it into safe mode. This helps you identify if a third-party app is causing issues.

  • Seek Professional Help

If you’re unsure about a particular action, seek help from experts. Trying to fix complex issues yourself can worsen the situation.

By following these easy tips, you can keep your Tecno Pova 6 Pro 5G device running smoothly and avoid the hassle of dealing with a bricked device. Always remember, prevention is better than cure!

safe Downloadsafe & secure

Conclusion

Encountering a bricked Tecno Pova 6 Pro 5G device can be a frustrating roadblock. However, there’s a silver lining – the power of an Android system repair software like Dr.Fone – System Repair (Android). This user-friendly tool acts as your device’s superhero, rescuing it from the clutches of bricking incidents.

So, whether your device is experiencing a soft brick or a hard brick, you now have the best tools and knowledge to overcome it. Dive into the Android system repair software world, explore your options, and bid farewell to brick. Welcome a revived, functioning Tecno Pova 6 Pro 5G device into your daily life.


  • Title: 7 Solutions to Fix Error Code 963 on Google Play Of Tecno Pova 6 Pro 5G | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 08:10:47
  • Updated at : 2024-07-31 08:10:47
  • Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-tecno-pova-6-pro-5g-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.