7 Solutions to Fix Error Code 963 on Google Play Of Tecno Spark 10C

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

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Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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One click to fix Google Play error 963

• The tool is recommended for its higher success rate.
• Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
• It’s considered as the first tool that offers one-click operation for Android repairing.
• There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Tecno Spark 10C prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Tecno Spark 10C device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Tecno Spark 10C and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Tecno Spark 10C or tablet entered in Download mode. For this, following are the steps to be taken:

If the Tecno Spark 10C device contains Home button:

• Turn the Tecno Spark 10C device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Tecno Spark 10C device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

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Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

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Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

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In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Tecno Spark 10C device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

App Won’t Open on Your Tecno Spark 10C? Here Are All Fixes

It is not a very rare phenomenon where an App won’t open, crash abruptly or face trouble while launching on an Android device. Many Android phone users also add to the fact that whenever they try to launch an App, it keeps loading but does not run smoothly, as it should in normal circumstances.

In such a scenario it is obvious for Android Smartphone users to look for possible solutions for such a random error so that their App/Apps load and work normally.

Many people are also interested in knowing about the causes behind why an App won’t open or why multiple/all Apps won’t open. This article will answer your query about why won’t my App open on an Android phone by listing a few probable causes for the problem.

Here are all the fixes you need if an App won’t open on your Tecno Spark 10C. Read on to find out all about why Apps won’t open on your Tecno Spark 10C and solutions to overcome such a problem.

Part 1: Possible reasons for Apps won’t open

If you are an Android phone user and face a problem while trying to open an App on your device, you will ask yourself “Why won’t my App open?”. To answer your question and explain to you why an App won’t open on your phone, here are some probable and simple reasons to make you understand the real problem.

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Another possible reason for Apps to crash or why an App won’t open is a possible data crash. This may occur due to an unstable internet connection or various other background software interruptions.

The causes for the problem to occur are many and no specific reason can be established as the only reason why Apps won’t open on your Tecno Spark 10C. There are a lot of speculations about why such a problem occurs and persists, but it is more important to focus on how to fix if a particular App won’t open or if all Apps won’t open on Android.

Part 2: Quickest solution to fix apps won’t open on Android

You have already understood ‘why won’t your app open?’ at the start of this article. But, you are not happy with the traditional solutions to fix the app won’t open issue.

Well, in such a case Dr.Fone - System Repair (Android) can prove to be your savior. It resolves failed Android system update issues, crashing apps, and black screen of death. It can also get an unresponsive or bricked Android device or boot loop stuck device fixed with one click.

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• This is the first software in the industry that repairs Android systems.
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Here comes the detailed guide to fix apps won’t open problem using Dr.Fone - System Repair (Android)

Note: When you are up to fixing apps won’t open issues, make sure to back up your Tecno Spark 10C beforehand. These processes might lead to data erasing and you don’t want to suffer data loss this way.

Phase 1: Preparation and connection of Android device

Step 1: Post-installation and launch of Dr.Fone on your computer, you got to press the ‘System Repair’ tab. Connect the Android device later.

Step 2: Hit the ‘Android Repair’ located on the left panel followed by tapping the ‘Start’ button.

Step 3: Feed your Tecno Spark 10C details under the Tecno Spark 10C device information screen. Please check the warning and press the ‘Next’ button right after that.

Phase 2: Repairing your Tecno Spark 10C under ‘Download’ mode

Step 1: You got to boot the Android device under Download mode, as it’s important. The steps for that are as follows –

• Android devise with a ‘Home’ button – Press together ‘Volume Down’, ‘Home’, and ‘Power’ buttons together for 5 to 10 seconds after turning off the Tecno Spark 10C device. Release them afterward and click the ‘Volume Up’ button to get into the ‘Download’ mode.

• When there is no ‘Home’ button – Turn off the Tecno Spark 10C device and then for 5 to 10 seconds, keep the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons pressed. Tap the ‘Volume Up’ button after releasing all the buttons to enter the ‘Download’ mode.

Step 2: Hitting the ‘Next’ button starts downloading the Android firmware.

Step 3: Once Dr.Fone - System Repair (Android) verifies the downloaded firmware, it begins fixing the app won’t open the issue asap.

Part 3: 3 Common fixes if a particular App won’t open

In this segment, we will discuss the three best ways to help you fix the problem if only a particular App won’t open/launch/ run and takes an indefinite time to load.

1. Update the App

It is always advisable to keep your Android software as well as your Apps up-to-date and you must constantly check for any updates which may be available in the Google Play Store.

Follow the steps given below to update the app which won’t open on your phone:

• Visit Google Play Store on your Tecno Spark 10C.

• Now select “My Apps & Games” from the main menu.

• In this step, you may click on “Update All” to update all Apps for which an update is available or manually select the Apps which you wish to Update.

Once the App is updated, close all Apps and tabs running in the background. Now try to launch the app once again. If it opens, your problem is solved. If not, DO NOT worry as there are more ways to help you.

2. Force Stop the App

Closing the App completely which won’t open on your phone is a good idea. To make sure that no operations are running in the background related to the App, you must “Force Stop” it. Doing this is extremely simple and all you need to do is follow the steps given herein under:

• Visit “Settings” on your phone.

• Click on “Apps” to see a list of all the Apps on your Tecno Spark 10C.

• Select the App which won’t open.

• Now click on “Force Stop” as shown below.

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3. Clear App Cache and Data

This method resolves the issue to a great extent by wiping off unnecessary App content from your device.

Carefully follow the step-by-step instructions given below to clear all App cache and data:

• Visit “Settings” and select “Apps”.

• From the list of Apps that appears, select the App that won’t open.

• Now tap on “Clear Cache” and “Clear data” directly or under “Storage”.

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Part 4: 3 Common fix if all Apps won’t open on Android

In this segment, we will discuss solutions to the problem if all your Apps won’t open. They are simple and easy to follow and solve the error in no time.

1. Android updates

Firstly, it is very important to keep your Android software updated at all times as an old Android version might not support new Apps or updated Apps.

To update your software:

• Visit “Settings” and keep going downwards.

• Now select “About Phone”.

• From the options available on the screen, tap on “System Updates”

• In this step, if you are prompted for an update, follow the instruction given and do so.

Updating your Android software solves most of your problems. This method might sound weird but works wonders when it comes to App related issues.

2. Restart the phone

Restarting your Tecno Spark 10C to fix an error might sound old school but it gives good results when your Apps won’t open. Restarting your phone is fairly simple. All you need to do is:

• Long press the power button.

• Now click on “Restart”.

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Your phone will automatically restart and once it does, you can try to launch the App. You may also restart your Tecno Spark 10C by pressing the power button for about 15-20 seconds.

3. Reset Factory Settings

This method is a little tedious and must be last on your list. Also, make sure you take a backup of all your data and contents stored on your Tecno Spark 10C and this solution will completely wipe off your phone making as good as a new smartphone.

To Factory Reset your Tecno Spark 10C, carefully follow the guidelines given below:

• Visit “Settings” to find the “Backup and reset” option as shown in the screenshot below.

• Now click on “Factory Data Reset”>“Reset Device”>“Erase Everything”

Your phone will now reboot and will be required to set up from scratch.

“Why Won’t my App open” is a question asked by many Android phone users who fear that the problem occurs due to a virus attack or a system failure. However, this is not the case. The reason for the error to the surface is quite minor and can be fixed by you, sitting at home, without resorting to any kind of technical or external assistance. The solutions listed above are easy to understand and not very time-consuming.

So go ahead and try them out now!

How to Exit Android Factory Mode On Tecno Spark 10C?

You’ve often heard that recovery mode will solve just about any problem your Tecno Spark 10C is experiencing. This is mostly true and one of the components of Android’s recovery mode, factory mode or factory reset is one of the most efficient ways to solve various problems on your device. While factory mode is often a good thing, there are times when your device can enter factory mode on its own. Other times, you can safely enter factory mode but not know how to get out.

Fortunately for you, this article will explain all aspects of factory mode and especially how to safely exit factory mode.

Part 1. What is Android Factory Mode?

Factory mode or what is commonly known as factory reset is one of the options available for you when your Tecno Spark 10C is in recovery mode. Several options are available for you once you enter Recovery mode on your device but few are as effective as the wipe data/ factory reset option. This option is useful in solving a whole host of problems that your device could be experiencing.

If you have been using your Tecno Spark 10C for a while now and its performance to be less than ideal, a factory reset might be a good solution. That is however not the only problem a factory reset or factory mode can solve. It will also work for a number or Android errors that you may experience, problems caused by faulty firmware updates and also tweaks made on your device that may not have worked as expected.

It is however important to note that a factory reset or factory mode does often result in the loss of all your data. Therefore a backup is necessary to protect against this data loss risk.

Part 2. Backup your Android Device First

Before we can see how to safely enter and exit factory mode, it is important to have a full backup of your device. We mentioned that a factory mode will likely erase all the data on your device. A backup will ensure that you can get your phone back to its original state before the factory mode.

In order to do a full and complete backup of your device you need to have a tool that will not only ensure that you backup everything on your device but one that makes it easy for you to accomplish this. One of the best tools in the market is Dr.Fone - Backup & Resotre (Android) . This software is designed to enable you to create a full backup of your device.

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Follow these very simple steps to use this MobileTrans Phone Transfer software to create a full backup of your device.

Step 1. Launch Dr.Fone on your computer and choose “Backup & Restore”

Run the software on your computer and you can see all features displayed in the primary window. Choose this one: Backup & Restore. It allows you to get your device backed up entirely with one click.

Step 2. Plug in with your device

Then plug in with your device to the computer. When your devic is detected, click on Backup.

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Step 3. Select the file types to backup

The program will display all the file types it can support to backup. Just select the ones you would like to backup and hit Backup.

Step 4. Start backing up your device to the computer

After choosing the file’s type for backup, click “Backup” to begin backing up your device to your computer. It will take you a few minutes, depending on the storage of the data.

Note: You can use the feature of “Restore From Backup” to restore the backup file to your device, when you have the need later.

Part 3: One Click Solution to fix Android stuck in factory mode

From the above parts, you are well aware about what is factory mode. As we discussed, this mode fixes most troubles with Android devices.

But for situations when your Tecno Spark 10C gets stuck in this very same factory mode, the most feasible solution for you is Dr.Fone - System Repair (Android) . This tool fixes all Android system issues including unresponsive or bricked device, stuck on Tecno Spark 10C logo or factory mode or blue screen of death with a single click.

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In this part we will explain how to exit Android recovery mode using Dr.Fone - System Repair (Android) . Prior to proceeding, you got to remember that device backup is paramount to keep your data safe. This process might erase your Tecno Spark 10C data.

Phase 1: Ready your device and connect it

Step 1: Installation completion needs to be followed by running Dr.Fone on your system. Over the program window, tap ‘Repair’ afterwards and get the Android device connected.

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Step 2: Select the ‘Android Repair’ option from the list to fix Android stuck in factory modeissue. Hit the ‘Start’ button soon after.

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Step 3: Select Android device details on the Tecno Spark 10C device information window, followed by tapping the ‘Next’ button.

Step 4: Enter ‘000000’ for confirmation then proceed.

Phase 2: Get in ‘Download’ mode for repairing the Android device

Step 1: It’s important to put the Android device in ‘Download’ mode, here are the steps to do so –

• On a ‘Home’ button-less device – turn off the Tecno Spark 10C device and push down the ‘Volume Down’, ‘Power’ and ‘Bixby’ buttons for about 10 seconds and un-hold. Now, hit the ‘Volume Up’ button to get into ‘Download’ mode.

• For a device with ‘Home’ button – switch it off and hold down the ‘Power’, ‘Volume Down’ and ‘Home’ buttons together for 10 seconds and release. Click the ‘Volume Up’ button for entering ‘Download’ mode.

Step 2: Press ‘Next’ for initiating firmware downloading.

Step 3: Dr.Fone –Repair (Android) starts Android repair as soon as download and verification of firmware is done. All Android issues along with Android stuck in factory mode will be fixed now.

Part 4. Common Solutions to Exit Factory Mode on Android

Having a backup of all your data will eliminate the risk of losing any of your data. You can now safely exit factory mode using one of the 2 methods below. These two methods will work on a rooted device.

Method 1: Using “ES File Explorer”

To use this method, you will need to have installed file explorer on your device.

Step 1: Open “ES File Explorer” and then press the icon on the top left corner

Step 2: Next, go to “Tools” and then turn on “Root Explorer”

Step 3: Go to Local> Device> efs> Factory App and then open factorymode as text in the “ES Note Editor” Turn it ON

Step 4: Open keystr as text in the “ES Note Editor” and change it to ON. Save it.

Step 5: Reboot the Tecno Spark 10C device

Method 2: Using Terminal Emulator

Step 1: Install Terminal emulator

Step 2: Type “su”

Step 3: Then Type the following;

rm /efs/FactoryApp/keystr

rm /efs / FactoryApp/ Factorymode

Echo –n ON >> / efs/ FactoryApp/ keystr

Echo –n ON >> / efs/ FactoryApp/ factorymode

chown 1000.1000/ efs/FactoryApp/keystr

chown 1000.1000/ efs/FactoryApp/ factorymode

chmod 0744 / efs/FactoryApp/keystr

chmod 0744 / efs/ FactoryApp/ factorymode

reboot

You can also exit factory mode on unrooted device by going to Settings> Application manager> All and the search for Factory Test and “Clear Data”, “Clear Cache”

As much as factory mode can be a useful solution to a number of problems, it can be quite annoying when it pops up unexpectedly. Now you are equipped with 2 effective solutions to help you safely exit factory mode if ever you find yourself in this situation.