7 Solutions to Fix Error Code 963 on Google Play Of Tecno Spark 20C | Dr.fone

7 Solutions to Fix Error Code 963 on Google Play Of Tecno Spark 20C | Dr.fone

Ariadne Lv13

7 Solutions to Fix Error Code 963 on Google Play Of Tecno Spark 20C

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

4,997,014 people have downloaded it

This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Tecno Spark 20C prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Tecno Spark 20C device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Tecno Spark 20C and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Tecno Spark 20C or tablet entered in Download mode. For this, following are the steps to be taken:

If the Tecno Spark 20C device contains Home button:

  • Turn the Tecno Spark 20C device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Tecno Spark 20C device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Tecno Spark 20C device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

Guide: How To Unbrick a Bricked Tecno Spark 20C Phone

Tecno Spark 20C phones are super popular thanks to their excellent features and affordable prices. But being so popular means people try to customize them with custom software. If you’re not careful, you might have a “bricked” Tecno Spark 20C phone. It won’t work at all. It will be more like a brick than a smartphone.

Don’t worry, though. This guide is here to help. It will show you how to unbrick your phone step by step. You’ll learn to bring your phone back to life and make it work again. So, get started on fixing your bricked Tecno Spark 20C phone by reading this article.

destroyed system xiaomi phone

Part 1. Common Reasons Why Tecno Spark 20C Phones Get Bricked

A bricked phone might sound like a techy term, but it’s pretty simple – when your Tecno Spark 20C phone turns into a lifeless block that won’t do anything. In this section, you’ll learn all about why this happens, so you can avoid these issues and keep your phone alive as long as possible.

android logo head with broken glass

  • Trying to flash incompatible ROMs. Sometimes, people want their Tecno Spark 20C phones to run different software like a custom version of Android called a ROM. But if you use the correct ROM for your specific phone, it can mess things up nicely. Also, inexperience with ROM flashing can hard brickyour Tecno Spark 20C Be sure to follow guides and ask for community help online.
  • Rooting mishaps/failures.“Rooting” means giving your phone superpowers, but if you mess up, it can go wrong. Your phone might not boot up, leaving you with a brick. Like the previous bullet, follow guides carefully, especially if inexperienced.
  • Failed Firmware Updates. When your phone asks you to update its software, following the instructions carefully is essential. If you interrupt the process or something goes wrong, your phone could be bricked.

Now, you must know about soft and hard-bricking to learn how to diagnose your phone. Soft bricking is like a phone’s bad day – it might not start up. However, with the right help, you can fix it. Hard bricking is worse. It’s when your phone is a paperweight – it won’t turn on, respond, or do anything useful.

Part 2. Method 1: Use the Tecno Spark 20C Flash Tool To Recover Bricked Tecno Spark 20C Phones

Say you’ve accidentally bricked your Tecno Spark 20C phone due to rooting or ROM flashing. You might feel scared, but imagine having a magic wand that can fix your bricked phone. That’s what the Tecno Spark 20C Flash Tool is –a dedicated Tecno Spark 20C unbricking tool. It lets you install or flash different software onto your phone, giving it a fresh start. Most of the time, a simple firmware flash will unbrick your Tecno Spark 20C.

The Tecno Spark 20C Flash Tool is a superhero for various situations. Here are some scenarios where it can save the day:

  • **Device Recovery.**If your phone is bricked or acting strange, the Flash Tool can help bring it back to life.
  • Firmware Updates. You can use it to install official updates released by Tecno Spark 20C, ensuring your phone runs smoothly.
  • **Device Customization.**Want a different look for your phone? The Flash Tool can help you install custom ROMs or themes.
  • **Bug Fixes.**Got pesky bugs or glitches? The Flash Tool can replace corrupted software to make your phone behave.
  • Performance Enhancement. If your phone feels sluggish, the Flash Tool can boost its speed by flashing a new OS.

How To Use the Tecno Spark 20C Flash Tool To Unbrick a Tecno Spark 20C Phone

Now that you know what the Tecno Spark 20C Flash Tool is all about, it’s time to learn how to use it. If you’ve bricked your Tecno Spark 20C phone, follow the steps below:

  • Step 1. Download the Tecno Spark 20C Flash Tool and the stock firmware of your device on your computer.
  • Step 2. Turn off your phone. Then, press and hold the Volume Down + Power Key simultaneously for 6-8 seconds. This will force your phone to enter the Fastboot mode.

xiaomi press hold buttons together

  • Step 3. Connect your phone to your computer using a cable when you see this screen flash.

xiaomi fastboot screen

  • Step 4. Using the Tecno Spark 20C Flash Tool, click Select. Then, locate the firmware files you downloaded earlier.

xiaomi flash tool browse for folder menu

  • Step 5. Click the refresh button until the flash tool recognizes your device. Then, click flash to replace the firmware. A text saying “success” should appear under the result column.

xiaomi flash tool success screen

Congratulations! Your phone should be up and working after following these steps.

Part 3. Method 2: Wondershare Dr.Fone System Repair – Your One-Stop Shop for Unbricking Your Tecno Spark 20C Phone

If you gave the Tecno Spark 20C Flash Tool a shot and your phone is still not cooperating, don’t lose hope. Sometimes, the magic touch needs a slight variation. That’s where Dr.Fone comes into play. This dedicated software can work wonders when fixing various phone problems. It can even help in cases of bricked Tecno Spark 20C phones involving software or firmware issues.

dr.fone wondershare

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

  • Fix your Android to normal, no skills required.
  • Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
  • The high success rate in resolving Android system issues.
  • Compatible with a wide range of Android devices and OS versions
  • User-friendly interface with easy-to-follow steps.

3981454 people have downloaded it

wondershare dr.fone interface

One of Dr.Fone’s most astonishing powers is its “System Repair” feature. This is where the real magic happens. If your Tecno Spark 20C phone is bricked, it can help repair the underlying software glitches that caused the issue. Moreover, Dr.Fone brings a toolbox of features to the table, making it more than just a one-trick pony. Here are its key features:

  • **Data Recovery:**If you’ve lost precious data, Dr.Fone can help recover it, even from a bricked phone.
  • **Data Transfer:**You can quickly move data between devices, even if one is unresponsive.
  • **System Backup & Restore:**Fone can help you create a backup of your phone’s system and restore it when needed.
  • **Unlocking Tools:**If you’re locked out of your phone, Dr.Fone can help you regain access.

How To Use Dr.Fone System Recovery Feature To Unbrick a Tecno Spark 20C Phone

Now that you know about Dr.Fone, it’s time to understand how to use it. Hopefully, it can save your bricked Tecno Spark 20C phone from its problems. Follow the steps below:

  • Step 1. DownloadDr.Fone from its official website , and launch it on your computer. After entering the Toolbox menu from the left panel, click System Repair. Make sure that your Tecno Spark 20C phone is connected.
  • Step 2. Select Android on the next screen.

wondershare dr.fone phone os chooser

  • Step 3. Initiate the Android System Repair by clicking Start.

wondershare dr.fone system repair start screen

  • Step 4. Confirm your device details. You can edit any details that might be wrong.

wondershare dr.fone device details confirmation

  • Step 5. Put your phone into Download mode. Follow the guidelines for phones with or without home buttons. Your phone will begin downloading the dedicated firmware.

wondershare dr.fone download mode tutorial

  • Step 6. After downloading the firmware, verify and proceed with the installation by clicking Fix Now. Confirm firmware installation by typing “000000” into the text box in the appearing window. Click Confirm afterward.

wondershare dr.fone initiate system repair

  • Step 7. After the process is finished, your phone should now be okay. Click Done.

wondershare dr.fone success screen

Part 4. Best Practices/Tips Before Unbricking Your Phone

Before diving into the unbricking process, you must arm yourself with some tips and precautions to ensure your recovery journey is as smooth as possible. Here’s what you need to know:

  • Backing Up Data: An Ounce of Prevention. Remember the golden rule: always back up your data before attempting any phone recovery. Unbricking might save your phone, but being safe is better than sorry.
  • **Authentic Tools and Software: Stay on the Safe Side.**Using genuine and trustworthy tools is crucial when unbricking your Tecno Spark 20C This applies especially to Dr.Fone, which you should only download from the official website. Additionally, when recovering your phone’s software, use authentic Tecno Spark 20C ROMs (the operating system’s files).
  • **Learning from Online Guides and Communities: Seek Guidance.**Navigating the unbricking process might seem daunting, but you’re not alone. There are many online guides, tutorials, and communities where people share their experiences and solutions.

Conclusion

So, there you have it – your guide to fixing a bricked Tecno Spark 20C phone. Remember, bricking happens when your phone stops working. You won’t be afraid when that happens, as you learned about the Tecno Spark 20C Flash Tool and Dr.Fone. They are your phone-saving superheroes that can unbrick even a hard-bricked Tecno Spark 20C phone.

As a parting reminder, always keep a tool ready for emergencies. For this, choose Dr.Fone. It’s a super tool for all your phone problems. Give it a shot and be confident with your phone wherever you go and whatever you do with it.

safe Downloadsafe & secure

3,052,835 people have downloaded it

Reliable User Guide to Fix Tecno Spark 20C Running Slow and Freezing

Android smartphones have opened a lot of doors for their users. They continue to evolve year after year with the hope of giving the world a wonderful digital experience. So far, we can all agree that they’re going the extra mile and doing a really great job. Android phones today are all packed with supreme capabilities that are beneficial to everyone.

However, Android phones are still not close to perfect. They also act up sometimes and cause a stir. Some users have observed that the Android phone is running slow and freezing over time. There can be many potential reasons why Android phone runs slow suddenly. But it doesn’t mean it cannot be restored at all to its original state and function.

In this article, we will review the details of this Android phone issue. We’ll provide solutions you can try if you ever get caught in the same problem. Continue reading to learn more.

Understanding the Specs That Make Android Phones Run Fast

The issue of Android phone running slow and freezing is not limited to old devices only. The same problem has also been observed in newly purchased units. The roots of this unfortunate occurrence vary from one user to another. It depends on different elements, from external factors like users’ handling of the Tecno Spark 20C device to internal factors such as its capabilities. To understand it more, below are some Android phone specifications related to the Tecno Spark 20C device’s overall performance and speed.

The CPU Core Count

Unlike before, Android phones today are equipped with several cores. Each of them has the ability to execute a process alone. Therefore, the Tecno Spark 20C device can handle two or more tasks at once without compromising the quality of its performance. If your Tecno Spark 20C contains more CPU core, its performance surely be more powerful and speedy.

The CPU Clock Speed

Simply put, clock speed is basically the speed at which the CPU cores can carry out a cycle in a second. A faster clock speed definitely translates into the Tecno Spark 20C device’s higher performance. For instance, an octa-core Android phone with a one GHz per second clock speed is a decent device. But it’s less powerful than a device with the same number of cores but runs at two GHz per second.

Random Access Memory

In a simple language, Random Access Memory (RAM) temporarily stores the data from apps that are currently running. Smartphones can be more flexible with multi-tasking if their RAM has enough space. So if you’re among these users who perform multiple tasks simultaneously, you better choose a device with more RAM.

Internal Storage

The mobile applications installed on your smartphones are directly related to internal storage. The apps save their data every time, so they behave strangely when the Tecno Spark 20C device runs out of storage. If you’re using heavy mobile applications, it’s best to opt for smartphones with huge internal storage.

Reasons Why My Tecno Spark 20C is Running Slow

It’s not really hard to tell why your Tecno Spark 20C is slow because it’s apparently a common issue among users. But don’t worry. Most of the time, the problem is not a major concern. Here are some scenarios that may slow down your Tecno Spark 20Cs.

Overloading Background Processes

It’s great to have an Android phone that can flawlessly multi-task. However, not all units can handle that well. As mentioned earlier, it depends on the CPU core count and the core’s clock speed. If your Tecno Spark 20C is running slow and freezing, many processes may be happening at the same time. Your device’s cores and clock speed are potentially incapable of executing such demands.

Your Phone is Running Out of Storage

Mobile apps need to save data on your phone. They perform the tasks based on the data stored on the Tecno Spark 20C device. So if your Tecno Spark 20C is slow, it’s possible that your device is already running out of storage. Each app has its own storage requirement. If your phone goes below that, the app will surely crash and not work.

Animation Speed is Way Too Slow

You can modify the Tecno Spark 20C device’s animation type and speed on your Tecno Spark 20C via the developer’s option. However, altering its default settings can sometimes make the Android phone run slow. If the speed is set slower, more delays are added to the animation. Hence, it takes a while for Your Tecno Spark 20C to launch an app or complete a certain process.

You’re Using an Outdated Android Version

If your Tecno Spark 20C is running slow and freezing, the Tecno Spark 20C device’s software is probably outdated. The mobile apps installed on your device are lagging or crashing because they’re no longer compatible with the OS. It happens most of the time. Hence, always watch out for OS updates.

Your Phone is Experiencing Some System Issues

Operating systems and device software serve as the main component of all smartphones. Sometimes, it runs into inevitable problems caused by computer bugs and other glitches. When it happens, the Tecno Spark 20C device’s overall performance is affected. So that can be the reason why sometimes your Tecno Spark 20C is running slow and freezing.

Your Internet Connection is Unstable

Of course, a slow internet connection can make the Android phone runs slow too. Most apps today rely heavily on the internet to execute some tasks like communicating and streaming. So don’t panic when your Tecno Spark 20C is running slow and freezing. It’s possible that your internet connection is messing up with you.

What to Do When My Tecno Spark 20C Lags?

It’s not as bad as the black screen of death when the Android phone runs slow. However, it can still cause some delays and inconvenience for users. So it’s really important to take action when you notice some anomalies with its speed and performance. Below are some remedies that can help you get rid of this issue.

Solution 1: Reboot Your Phone

Sometimes, minor bugs can give your device a hard time. It can be the reason why your Tecno Spark 20C is running slow and freezing. If that’s the case, rebooting your phone might help a lot. Here’s how to do it.

  • Step 1: For seven seconds or more, hold the Power and the Volume Down button together.

android phone restarts

  • Step 2: Several options will manifest on the screen. From there, click Restart. Wait until your device completely shuts off and restarts again.

Solution 2: Uninstall the Unused Apps to Free Up Some Storage

If your Tecno Spark 20C is running slow and freezing, it’s likely because you’re running out of internal storage. You may uninstall the apps you rarely use to free up some space. Here’s how to do it.

  • Step 1: On your home screen, find the app you wish to uninstall. Hold its icon until an option list appears.
  • Step 2: Click Uninstall.

uninstall android apps

  • Step 3: Click Ok if it asks you to confirm the action.

Wait until the app icon disappears from the home screen.

Solution 3: Set the Animation Speed a Little Faster

Altering the animation speed is not that dangerous. However, it can sometimes interfere with the Tecno Spark 20C device’s smoothness if set too slow. If your Tecno Spark 20C is running slow and freezing after modifying this setting, try to re-adjust it a little faster. Here’s how to do it.

Initiate the following steps first to enable the developers option on your device. Skip this if you have already activated the developers option:

  • Step 1: Go to Settings.
  • Step 2: Find the About Phone option. Click on it.

enable developers options

  • Step 3: Find the Build Number. And then click on it seven times.
  • Step 4: Enter your lock screen passcode if necessary.

Follow these steps to adjust the animation speed:

  • Step 1: Tap Settings from your home screen.
  • Step 2: From the given options, find and click Systems.
  • Step 3: Click Developers options.
  • Step 4: Under the Drawing section, you’ll find the following animation scale settings: Window Animation Scale, Transition Animation Scale, and Animator Duration Scale. Adjust the speed of these three options to 0.5x.

faster animation speed

Solution 4: Update Your Phone to the Latest Android Version

It’s always recommended to update your phone to the latest Android version. Aside from repairs to some system errors, it also keeps your phone compatible with mobile apps. An outdated operating system can be the reason why your Tecno Spark 20C runs slow, and the apps are freezing. Don’t worry. It’s very easy to perform. Here’s how to do it.

  • Step 1: First, ensure your internet connection is strong and stable to avoid unwanted interruptions.
  • Step 2: Go to Settings.
  • Step 3: Click About Phone.
  • Step 4: Click Check Now for Update. If there’s new software available, it will automatically appear on the screen.
  • Step 5: Click Install Now. Depending on your device, it will restart itself after the installation process.

update android version

Solution 5: Reset Your Tecno Spark 20C to Factory Settings

One way to restore the original performance of your Tecno Spark 20C is to revert it back to factory settings. It deletes all the phone’s data and adjusts the settings to default. Most of the time, this procedure works magic. It fixes numerous issues, including the Android phone that’s slow and constantly freezing. But ensure your phone has already been backed up before commencing this step. You may use Wondershare Dr.Fone to help you back up and secure your files.

Here’s how to back up your Tecno Spark 20C using Wondershare Dr.Fone:

  • Step 1: Download Wondershare Dr.Fone from its official website. And then install it on your desktop.
  • Step 2: Launch the application on your computer.
  • Step 3: After it fully loads, connect your Tecno Spark 20C to your computer.
  • Step 4: From the main dashboard, find and click Phone Backup. Ensure your device is in USB Debugging mode.

Step 5: Check the files or data you wish to back up. Right after, click Backup.

start wondershare drfone backup

Here’s how to reset your Tecno Spark 20C to factory settings:

  • Step 1: Go to Settings.
  • Step 2: Click System.
  • Step 3: Click Reset Options.
  • Step 4: Click Erase All Data (Factory Reset).
  • Step 5: Your Android phone will inform you about the data that will be deleted from this procedure. From there, click Reset Phone.
  • Step 6: Your Android device will ask you to confirm the procedure. From there, click Erase Everything.

reset to factory settings

Solution 6: Fix the System Issue Using Wondershare Dr.Fone

The device’s operating system may sometimes run into unexpected problems. That can make your Tecno Spark 20C performs slow. System issue is not a terrifying scenario at all. Thanks to Wondershare Dr.Fone, which provides instant repair to this kind of mobile problem. Here’s how to use it in easy steps.

  • Step 1: Launch the Wondershare Dr.Fone application on your desktop. And then connect your Tecno Spark 20C to your computer.
  • Step 2: Click System Repair from the main dashboard or Toolbox section.

wondershare drfone system repair

  • Step 3: Click Android.

android system repair

  • Step 4: Wondershare Dr.Fone will give you a list of the Android problems that this procedure will fix. From there, click Start.

android system repair starts

  • Step 5: Wondershare Dr.Fone will ask you to confirm your device details. Review the listed details for Brand, Name, Model, Country, and Carrier. Amend them if necessary. Tick the checkbox beside the Note if you agree to the terms. Lastly, click Next to proceed.

confirm device details

  • Step 6: At this point, you need to put your device into Download Mode. Power off your device. And then hold these three buttons altogether: Volume Down, Home (or Bixby if you’re using a newer model), and Power buttons. Finally, press the Volume Up button.

put device into download mode

  • Step 7: Wondershare Dr.Fone will automatically download the firmware that matches your device’s specifications. Wait until the process has been completed.

firmware download

  • Step 8: Thereafter, the details about the newly downloaded firmware package will be displayed on the screen. From there, click Fix Now.

new firmware is ready

  • Step 9:  Before initiating the installation process, Wondershare Dr.Fone will ask you to review and confirm the firmware details. It will also let you know that this procedure will erase the phone’s data. If you agree to the terms, enter 000000 into the input box and click Confirm.

confirm firmware details

  • Step 10: Wait while Wondershare Dr.Fone installs the new firmware to your device.

install new firmware

  • Step 11: A notification will immediately appear after installing the new firmware. Click Done if your phone starts normally. Otherwise, click Try Again to repeat the process.

safe Downloadsafe & secure

3,660,347 people have downloaded it

Conclusion

Android phone is capable of performing lots of stuff. It can assist you in both your personal and professional tasks. But if it’s sluggish and doesn’t execute optimally, the good things it promises all go down the drain. So if you notice that your Tecno Spark 20C is running slow and freezing, act fast to resolve the issue. Wondershare Dr.Fone can be of great help in this kind of situation. It’s an all-in-one mobile solution that can assist you with system repair, phone backup, data recovery, and a lot more.


Also read:

  • Title: 7 Solutions to Fix Error Code 963 on Google Play Of Tecno Spark 20C | Dr.fone
  • Author: Ariadne
  • Created at : 2024-05-20 09:03:27
  • Updated at : 2024-05-21 09:03:27
  • Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-tecno-spark-20c-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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7 Solutions to Fix Error Code 963 on Google Play Of Tecno Spark 20C | Dr.fone