7 Solutions to Fix Error Code 963 on Google Play Of Vivo S18

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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One click to fix Google Play error 963

• The tool is recommended for its higher success rate.
• Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
• It’s considered as the first tool that offers one-click operation for Android repairing.
• There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Vivo S18 prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Vivo S18 device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Vivo S18 and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Vivo S18 or tablet entered in Download mode. For this, following are the steps to be taken:

If the Vivo S18 device contains Home button:

• Turn the Vivo S18 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Vivo S18 device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Vivo S18 device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

How to Quickly Fix Bluetooth Not Working on Vivo S18

One of the key features of an Android device these days is the Bluetooth technology. This is such an important part of the phone that many of us take for granted, but as soon as the feature stops working, it can cause all kinds of problems.

Fortunately, despite there being many reasons why a problem could occur to your Bluetooth feature, there are also plenty of fixes. Today, we’re going to share with you the complete guide that details everything you need to know to get your Bluetooth up and running once again as quickly as possible.

Let’s get straight into it!

Part 1. About Bluetooth Not Working on Android

Of course, the most common problem to occur with Bluetooth technology in your Vivo S18 is when it doesn’t connect to the Vivo S18 device you’re trying to link it to. This could be anything from a Bluetooth headset or headphones, to a portable speaker or even an in-car audio system.

However, the problems don’t stop there. You may have problems with turning your Bluetooth settings on through your actual device. Perhaps the software simply isn’t loading, or maybe the Bluetooth feature keeps turning itself off randomly.

Due to the complicated nature of Bluetooth technology, there could be many reasons as to why your Bluetooth feature is playing up in this way, but that doesn’t mean it can’t be fixed. For the rest of this guide, we’re going to explore the nine need-to-know ways you can fix the Bluetooth problems not working on your Vivo S18 as quickly as possible.

Part 2. 9 fixes for Bluetooth not working on Android

2.1 One click to fix Android Bluetooth issues due to Android system

Since Bluetooth is an internal technology, this indicates there’s a problem with the software or firmware of your Vivo S18. If something’s broken, this means you need to fix it. Fortunately, there’s a quick and easy way to do this using software known as Dr.Fone - System Repair (Android).

Dr.Fone - System Repair (Android) is a powerful Android repair tool which is hailed as many as being on the best software applications in the industry. With all the tools you need to repair your phone not just for Bluetooth errors, but basically any internal firmware problems, this is a one-shot-tool that gets the job done.

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Android repair tool to fix Bluetooth issues in one click

• Can fix most internal software and firmware issues
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To ensure you have the best experience while using the Dr.Fone - System Repair (Android) software, here’s a complete step-by-step guide on how it works when fixing your Android’s Bluetooth problems.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software to either your Mac or Windows computer. Install the downloaded file by following the on-screen instructions. Once installed, open the software, so you’re on the Main Menu.

Step Two Connect your Vivo S18 to your computer using the USB cable, wait a couple of seconds, and then click the System Repair option. On the Menu on the left, click Android Repair, and then press Start.

Step Three Next, use the drop-down menus to make sure all the information about your specific device is correct, including your device, operating system number, and carrier information. Click Next to confirm your selections.

Step Four When prompted, put your phone into Download Mode needed for repairs. You can do this by following the on-screen instructions which will depend on which device you have and the available buttons.

Step Five The software will now begin the repair process. This will happen automatically, and all you’ll need to do is make sure your device doesn’t disconnect during this process, and your computer doesn’t turn off.

When the repair process has been completed, you’ll receive the screen below, which means you can try again if the process didn’t work, or you can disconnect your Vivo S18 and start using it and your Bluetooth features.

2.2 Restart Android and turn on Bluetooth again

One of the most common solutions in technology is simply to turn it on and off again, which is the case to happen here. By restarting your device, you can clear out any problems you may be suffering from to help it get up and running again. Here’s how;

1. Turn your Vivo S18 off by holding down the Power button
2. Wait for several minutes and then turn your phone on again
3. Wait for your phone to completely power up, so you’re on the Main Menu
4. Navigate Settings > Bluetooth and then enable the setting
5. Try to connect your Bluetooth device to what you were trying to do before

2.3 Clear the Bluetooth cache

Every service on your Vivo S18 using a feature called a cache. This is where information is stored to help the feature run properly and give you the best experience. However, over time this can get messy and can cause problems with your Bluetooth feature.

By clearing the cache, you can restart the service and hopefully clear up any issues or problems you may be experiencing.

1. On your phone, navigate Settings > Application Manager, and you’ll see all the apps and services on your phone. Locate and select the Bluetooth service.
2. Select the Storage option
3. Tap the Clear Cache option
4. Go back of the Menu and restart your phone
5. Now turn your Bluetooth feature on and turn connecting it to your preferred device

2.4 Remove paired devices

Sometimes, you may have a problem with the Vivo S18 device you’re trying to connect to via Bluetooth, especially if this is a device you’ve updated. To counter and repair this, you’re going to need to remove the paired devices saved with your device and then reconnect them.

Here’s how;

1. From the Main Menu of your Vivo S18, head to Settings > Bluetooth > Connected Devices.
2. Turn Bluetooth on, and you’ll see all the connections your Vivo S18 is paired with
3. Go through these settings and remove/delete/forget every connection on your device
4. Now when you go to connect to a device using Bluetooth, repair the Vivo S18 device, enter the passcode, and use a fresh paired connection.

2.5 Use Bluetooth in safe mode

If you’re having problems with your connection and paired devices, sometimes you may have conflicting software faults in your device that are causing the problems. If this is the case, you’ll need to boot your Vivo S18 in Safe Mode.

This is an operating state in which your phone will run the bare minimum services it needs to perform. If your Bluetooth works in Safe Mode, you know you have an app or a service that’s causing the problem.

Here’s how to find out;

1. Hold the power button down, so the Android power menu turns on
2. Long-press the power button again and the restart in Safe Mode option will come up
3. The phone will automatically boot into Safe Mode
4. Wait a minute on the Main Menu
5. Now turn on your Bluetooth and connect it to your preferred device

2.6 Turn on the discoverable feature

To ensure your Bluetooth can connect to other devices, it’s important to make sure you’re making your device discoverable to other Bluetooth devices. If it’s hidden, other devices won’t be able to find it, and sometimes it can bug and prevent connections.

Here’s how to turn on your Bluetooth discoverable feature;

1. From the home screen of your Android, navigate to the Menu> Settings > Bluetooth
2. Toggle the Bluetooth switch, so it’s on
3. Under the available settings, tick the box that allows your Bluetooth device to be discoverable
4. Turn your Bluetooth feature on and connect to the Vivo S18 device you’re trying to connect too

2.7 Exclude Bluetooth issues of the other device

Sometimes, you might not even have a problem with your Vivo S18, but rather the Bluetooth device you’re trying to connect to, whether that’s a Bluetooth speaker, an in-car entertainment system, or any other kind of Bluetooth device.

By testing out another Bluetooth device to see if it will work with your preferred device, you can rule this out from being the issue.

1. Disconnect your Vivo S18 from the Bluetooth device and turn your Bluetooth off
2. Now take another Bluetooth device and connect this to the Vivo S18 device you’re trying to connect too. This could be another Android device, or even a computer or iOS device
3. If the new device doesn’t connect to your Bluetooth device, you’ll know there’s a problem with your Bluetooth device, not your Vivo S18
4. If the Vivo S18 devices connect, you’ll know there’s a problem with your Vivo S18

2.8 Place both devices within close proximity

One of the common misconceptions of Bluetooth is just how far the wireless range is of the service. You need to make sure your devices are well and truly close to each other to make sure a stable connection can be formed.

The further away the Vivo S18 devices are from each other, the less likely the connection will remain secure. As a rule of thumb, Bluetooth can work up to 100 meters, but to play it safe, always try and keep your devices under 50m apart.

2.9 Avoid interference of other Bluetooth sources

The final consideration you’ll want to think about is that Bluetooth radio waves, or wireless waves, can interfere with each other. This means they can bounce off each other or get muddled up and make things confusing from your devices.

With this in mind, you’ll want to make sure you’re limiting the amount of Bluetooth activity in the area where you’re trying to use a device. While uncommon, this could be the problem.

To fix this issue, turn off all the Bluetooth connections in the area. This includes computers, laptops, mobile phones, tablets, and any other Bluetooth devices you may have. Then, try connecting your Vivo S18 to the Vivo S18 device you were trying to use. If it works, you know you were experiencing Bluetooth interference.

9 Quick Fixes to Unfortunately TouchWiz has stopped Of Vivo S18

“Unfortunately TouchWiz home has stopped” is the talk of the town due to annoying TouchWiz UI, a front-end user interface developed by Vivo S18. Not to mention, the Vivo S18 has borne a whole lot of heat from its agitated users over the years and the reason is pretty much obvious due to the pre-installed bloatware apps and the theme launch “TouchWiz home”. That not just brutally annoys users and eats up a heck of internal storage space but lags up too often due to low speed and stability. As a result users end up with “Unfortunately TouchWiz home has stopped” and “Unfortunately, TouchWiz has stopped”. Apparently, there are several flaws in the design and functioning of this launcher and hence, Touchwiz keeps stopping or becomes unresponsive.

Part 1: Common scenarios when TouchWiz keeps stopping

Here in this section, we will introduce some scenarios that can be blamed for why TouchWiz is not working. Check out the following points:

• More often than not, the TouchWiz keeps stopping after an Android update. When we update our Vivo S18 device, the old data and cache usually conflicts with TouchWIz thereby cropping up this mess.
• When you disable some built-in apps, you might get in trouble with TouchWiz. Doing this sometimes can hamper the TouchWiz operation and raise the “**unfortunately TouchWiz home has stopped**” error message.
• Many times installing some third-party apps and widgets can cause this problem. The apps like launchers can be conflicting with TouchWiz home launcher and therefore cease it to work. Also, a glitched widget is responsible for the same i.e. forces stop the TouchWiz.

Part 2: 9 Fixes to “Unfortunately TouchWiz has stopped”

Fix “TouchWiz keeps stopping” by repairing Android system

When your TouchWiz keeps stopping and you aren’t able to proceed further, the best way to handle the situation is to repair the Android system. And the best that can help you to serve the purpose is Dr.Fone - System Repair (Android). It has the ability to fix any sort of Android system issue without any complications. To fix this issue, the tool only takes few minutes of yours and performs smoothly. Moreover, you don’t have to worry if you aren’t tech pro. This tool requires no special technical know-how. Here are the advantages you get with this tool.

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One click tool to fix “Unfortunately TouchWiz has stopped”

• A very easy tool that fixes problems in just one click
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Step 1: Download the Program

The one-click repairing process begins with downloading Dr.Fone from its official website. When it is downloaded, follow the installation steps. Upon successful installation, launch the tool on your PC.

Step 2: Connect your Vivo S18 Device

After you open the software, hit on the “System Repair” button from the main interface. With the help of a genuine USB cable, get your Vivo S18 phone and connect it with the computer.

Step 3: Choose the Tab

Now, from the next screen, you are supposed to choose “Android Repair” tab. It is given on the left panel.

Step 4: Enter Right Information

Please keep your mobile details handy as you will need them in the next window. You will need to enter the correct brand, model, and country name etc. for better detection of your device.

Step 5: Confirm Actions

This process may result in removing your data hence we strongly recommend you to keep a backup of your data.

Tip: You can use Dr.Fone – Phone Backup (Android) to backup your Vivo S18 device in case you’re wondering how.

Step 6: Take your Device in Download mode

You will get some instructions on your screen to keep your device in Download mode. Follow them according to the Vivo S18 device you own and hit “Next”. When you do this, the program will detect your device and let you download the latest firmware.

Step 7: Repair Device

Now, when the firmware is downloaded, the program will itself begin to repair your device. Wait and keep the Vivo S18 device connected until you get the notification for process completion.

Clear the cache data the TouchWiz

Maximum Android devices are designed to deleted cache data upon getting updated to the newest Android system. However, Vivo S18 stands as an exception in such case. And therefore, many times TouchWiz starts stopping right after upgrading. Thus, due to the collection of cache data, TouchWiz can display error. This calls for removing the cache from TouchWiz and run things smoothly. Here is how to do this:

• Tap on “Apps” from the Home screen firstly.
• Launch “Settings” afterwards
• Look for “Applications” and tap on it followed by “Application Manager”.
• When Application Manager gets opened, swipe towards right to get into the “All” screen.
• Now, choose “TouchWiz” and tap “Clear Cache”.
• Now, tap “Clear Data” followed by “OK”.
• Now restart your device.

Please note that this will delete all your Home screens post this method.

Disable Motion & gesture settings

The functions regarding Motions and Gestures can be responsible for why TouchWiz home has stopped in your device. Usually the Vivo S18 devices running on Android version less than Marshmallow are prone to encountering this issue. Or the Vivo S18 devices having modest specs often fall prey to the issue. When you disable these settings, you might get out of the problem.

Change the Animation Scale

When you use TouchWiz, it may consume higher memory usage for high amount of graphic maintenance. As a result, the “**unfortunately TouchWiz home has stopped**” error might crop up. Taking this into consideration, you should try reconfiguring the animation scale and get rid of the error. Here’s how:

Clear Cache Partition

In case the above steps didn’t figure out the problem, here is the next tip. This method can be counted as one of the most effective one. Because it is able to fix minor issues in Android devices, we recommend you for “**TouchWiz home has stopped**” issue too. Let us know how you can do it:

• Turn off your Vivo S18 device.
• Start pressing and holding “Volume Up” and “Power” buttons simultaneously.
• Keep doing this until you see the Android screen. This will take your device into recovery mode.
• You will observe some options on the screen. Take help of Volume buttons, scroll down to choose “Wipe Cache Partition”. Press Power button to confirm and the Vivo S18 device will be rebooted.

Check now if the error is eliminated. If unfortunately not, please try the following solution.

Enable the easy mode

For some users, enabling Easy Mode has been of great assistance. This feature aims to make the user experience more efficient by simply eliminating complex features. The Easy Mode removes those features that confuse the users by messing up the screen. Hence, we suggest you to switch to this mode in order to remove “**TouchWiz not working**” problem. The steps are:

• Open “Settings” and go to “Personalization”.
• Hit on “Easy Mode” now.

Hope the TouchWiz won’t keep stopping error does not pop up anymore!

Boot your phone to safe mode

Here is the next solution to be followed when TouchWiz keeps stopping. As we already said, third-party apps can cause this issue, booting your device in the Safe mode will disable those apps temporarily. Hence you need to boot your Vivo S18 device to Safe mode and check if the reason is any third-party app.

• Switch off your device to initiate.
• Press “Power” button and keep doing this until device’s logo appears on the screen.
• When you see logo appearing, instantly release the button and start holding “Volume Down” button.
• Keep holding until rebooting finishes.
• You will now witness “Safe mode” on the bottom screen. You can now release the button.

Reset Factory settings

If the above method went futile and you’re still at the same place, then factory reset is the next logical step to be taken. We suggest this method because it will take your device to its factory state. As a result, TouchWiz will probably get normal and work perfectly.

Along with this, we would also suggest you go take backup of your data so that you won’t lose any of the personal information from your device after performing factory reset. For your convenience, we have stated the backup steps too in the following guide. Have a look:

• Run “Settings’ in your device and go to “Backup & Reset”.
• Notice if “Back up my data” is enabled or not. If not, turn it on and create backup.
• Now, scroll for “Factory Data reset” option and confirm it by clicking “Reset Phone”.

• Wait a few minutes and your device will reboot.

Install a new launcher to replace TouchWiz

We believe that you will find the above methods helpful. However, if still in case your TouchWiz is not working, we advice you that you should install a new theme launcher in your device. It will be a wise option to ditch TouchWiz in such scenario rather than tolerating the problem. Hope this advice will help you.

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