7 Solutions to Fix Error Code 963 on Google Play Of Vivo S18e | Dr.fone

7 Solutions to Fix Error Code 963 on Google Play Of Vivo S18e | Dr.fone

Ariadne Lv13

7 Solutions to Fix Error Code 963 on Google Play Of Vivo S18e

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

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Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Vivo S18e prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Vivo S18e device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Vivo S18e and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Vivo S18e or tablet entered in Download mode. For this, following are the steps to be taken:

If the Vivo S18e device contains Home button:

  • Turn the Vivo S18e device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Vivo S18e device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Vivo S18e device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

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select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.


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“Move to internal storage”

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4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

Ways to Unbrick Your Android Device: Various Ways for Recovery

When your Vivo S18e becomes unresponsive or frozen after mistakenly flashing a ROM or rooting, you are informed that the phone has been bricked. The most terrifying aspect will not just be gadget loss, but also data erasure. However, what exactly is a bricked phone, and, more importantly, how do you fix a bricked Android phone?

This article will explain what a bricked android phone is, why an Android phone becomes bricked, how to unbrick an Android phone without losing data and a third-party application you can use.

Part 1. Causes of Bricked Phones

In everyday settings, our mobile devices have become our greatest friends, therefore breaking your phone is the last thing you want to do. There are different reasons why devices brick, and we must be familiar with them in order to comprehend the various techniques to repair bricked devices.

Here are some common reasons why your Vivo S18e is bricked:

  • **Flashing Stock/Custom ROM:**It is possible that you installed an incompatible ROM in the Android phone, that the phone shuts off during the process, or that you have performed other errors that cause your phone to restart indefinitely or to become stuck at the starting screen.
  • **Rooting an Android device:**You are unable to effectively root the Vivo S18e device.
  • **Android firmware is being updated:**If the phone is interrupted when updating the Android firmware, it will be bricked.
  • **Installing harmful applications:**You installed harmful programs on your Vivo S18e, or the phone was infected with a virus.

Part 2. How to Fix a Bricked Phone

The first step is to establish how badly your device is bricked. In most cases, you will be working with soft bricks that are pretty simple to repair. If your phone is stuck in a boot loop or enters recovery mode every time you turn it on, you may have a soft brick.

To repair bricked Android phones and tablets, you must first thoroughly examine the Vivo S18e device’s state. Before you begin troubleshooting, determine the sort of bricking that your phone is experiencing. However, there is no specific software to unbrick your Vivo S18e; you may need to learn the complexities of this issue or hire a professional to do it for you.

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Here are some simple methods for repairing bricked Android devices:

Method 1. Reboot the Phone in Safe Mode

Trying to reboot your android device in safe mode is the first and easiest thing you should try if your phone is bricked. Here’s how to do it:

  • Step 1: Turn off your smartphone and press the Volume Up + Power button to enter recovery mode. Then, using the volume controls, navigate the menu and select Reboot system now.

android safe mode

  • Step 2: Select the highlighted option by pressing the Power button. After that, wait for your device to reset normally.
  • Note: The steps for booting into recovery mode may change based on the manufacturer of your device. For further information, go to the user manual for your phone or tablet.

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Method 2. Wipe the Cache Partition

This is the first indication that a user’s phone has gone bricked. The phone turned on automatically, however it became stuck or frozen on the logo screen. The issue might be caused by the undeleting of data and cache, which prevents the phone from displaying the home screen.

This issue, however, may be resolved by wiping the data and cache partitions in recovery mode. You must do the following to do this:

  • Step 1: Turn off your smartphone and enter recovery mode by pressing the Power and Volume Down buttons simultaneously. Different devices have various approaches for entering recovery mode, so you may perform better.
  • Step 2: After entering recovery mode, you should see the screen below. Remember to pick Advanced and then “Wipe Dalvik Cache” if your device is under Clockwork Mod recovery. Return to the main screen and select “Wipe Cache Partition” once more.

wipe cache partition

  • Step 3: Finally, on your smartphone, choose the Reboot system immediately.

Method 3. Perform a Factory Reset

A factory reset can undo the alterations made to your device that resulted in the brick phone, but you will lose everything you have downloaded and installed in the process. Here’s how to restore a bricked Android phone to factory settings:

  • Step 1: Boot your device into recovery mode (turn off your device, then press power button + volume up button).
  • Step 2: Select “Wipe Data/“Factory Reset” then confirm the action. When the process is done, you’ll be returned to the recovery mode menu.
  • Step 3: Select “Reboot System Now” to restart your device.

reboot system now

Method 4. Flash a Custom ROM

If you boot your phone directly into recovery mode, there’s a problem with the ROM you loaded. Then simply flash the following custom ROM on your phone:

  • Step 1: Save the required ROM (in ZIP format) to an SD card. The SD card should then be inserted into your Vivo S18e.
  • Step 2: Click the “Install zip from sdcard” button. Then, select the ZIP file that contains the ROM. Finally, click the “reboot system now” button.

install zip from sdcard

Method 5. Using Wondershare Dr.Fone to Fix bricked Android Devices

Wondershare Dr.Fone - Data Recovery is the first data recovery solution for any damaged Android smartphone in the globe. It offers one of the greatest recovery rates and can recover a variety of information like images, videos, contacts, messages, and call logs. The program is most effective with Vivo S18e smartphones.

While it is not an Android unbrick tool, it is a useful tool for retrieving data when your Vivo S18e becomes bricked. It is quite easy to use:

  • Step 1: Launch Wondershare Dr.Fone and select “Data Recovery” > “Recover Android Data” from the menu. Then, select “****Recover from Broken Phone”.

data recovery

  • Step 2: Choose the file types you wish to recover. Click “Next” and then select the type of damage your phone is experiencing. Select “Touch screen not responsive, or cannot access the phone” or “Black/broken screen”.

select symptom of your phone

  • Step 3: Use the recovery wizard to enter your Android smartphone into Download Mode. Connect your Android handset to the computer after following the instructions to begin automatically analyzing your device.

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  • Step 4: The program will provide a list of all recoverable files, organized by file type. To preview the file, highlight it. Choose the files you wish to recover and then click “Recover” to save all the data you want to restore.

recover files

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Part 3. How to Prevent Bricking Your Phone

How to prevent a device from “bricking” itself and how to repair it if it does The delay is set by the MCU, but it should be long enough to allow the debug adapter to connect to the Vivo S18e device and halt it before the Vivo S18e device disables itself.

Here are some things to remember to prevent your device from bricking:

  • Avoiding unofficial firmware updates: Installing unapproved OS firmware on your phone will most certainly violate any manufacturer’s warranty you have on it. Read the installation instructions for your unique phone model thoroughly and then carefully follow them, taking time and patience.
  • **Being cautious when rooting or jail breaking:**Rooting and Jail breaking disables parts of the operating system’s built-in security mechanisms, which are part of what makes the operating system safe, and your data protected from exposure or damage.
  • **Install an antivirus application on your device:**Mobile devices increase the danger of data leaks and breaches. As a result, antiviral software is beneficial on mobile phones. Mobile Device Management is an excellent choice for virus protection on your mobile device.
  • Backup your phone data regularly: Backing up your phone safeguards your data in the event that you lose it, it is stolen, or it no longer works. When it comes time to replace your phone, having a backup makes it simple to restore your data to the new device. Furthermore, backing up your phone allows you to organize your data so that it is easier to access.
  • Avoid installing apps from untrusted sources: Apps installed from unauthorized sources make your device and personal data more exposed to dangers such as Ransomware. So you should be wary of where you download applications.

Conclusion

It is certainly upsetting when your gadget bricks, but you may attempt the solutions listed above to resolve the issue. Meanwhile, if you want to solve the problem quickly and easily, you can try Wondershare Dr.Fone. It can not only help you repair your Android smartphone, but it can also help you extract data from a bricked device, recover data, and many more Android device solutions!

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8 Solutions to Solve YouTube App Crashing on Vivo S18e

YouTube can be considered among the apps that are widely used by users. And seeing “Unfortunately YouTube has stopped” error on the Android display screen is a thing that you can’t stand. The reasons can be multiple for why YouTube is not working or it keeps crashing. For instance, an outdated app, not updated OS, low storage, or corrupted cache. No matter what has triggered the problem on your device, we have solutions for it. Please read and follow this article to get the problem sorted.

Restart the app

The issues like YouTube keeps crashing are often get disappeared by just quitting and restarting the app. This is helpful to give a fresh start to the app and restarting will bring your device back to normal. Hence, the first resolution we would like to recommend is to restart your app. Follow the steps to do this.

  • Go to “Settings” and tap “Apps & Notifications” or “Application”.
  • Choose “YouTube” from the list of apps and open it.
  • Tap on “Force Close” or “Force Stop”.

Youtube not working android - fix by restarting app

  • You can now restart your device and then launch the app again. Check if this works or not.

Restart the Android

Similar to the app, if you restart the Vivo S18e device, it will start operating properly making the YouTube app work better than before. So, as the next tip, please restart your device.

  • Long press the “Power” key.
  • Press “Restart” and confirm.

Youtube not working android - fix by restarting android

Use a VPN

There is a possibility that YouTube is prohibited in your region. Banning some apps is done for some safety reasons. And therefore, you need to check if this is done in your area or not. If yes, then we shouldn’t mention the reason why YouTube is not working on Android. In such a case, use a VPN to access YouTube.

Clear the Cache of YouTube

When the stored cache files start getting crash, the “Unfortunately YouTube has stopped” sort of errors are likely to appear. And therefore, if the above method didn’t work, try this one to get the problem resolved. We are going to clear the cache of YouTube to make it run smoothly.

  • Go to “Settings” and tap “Apps & Notifications”/”Applications”.
  • Now, choose “YouTube” from the list of apps.
  • Open “Storage” and click on “Clear Cache”.

Youtube not working android - clear cache

Reinstall YouTube from Play Store

If YouTube keeps crashing, make sure to uninstall and reinstall it from Play Store. Doing this will make the app gets refreshed, remove the glitches, and make it normal as a result. Here are the steps for it.

  • Firstly, uninstall it by “Settings” > “Apps” > “YouTube” > “Uninstall”.
  • Now, go to the “Play Store” and search “YouTube”. Tap on “Install”.

Reset Network Settings

The apps that run on the internet might start crashing due to connectivity issues. Therefore, resetting the network settings once can work as a great remedy to follow when YouTube has stopped on your Vivo S18e. This will remove all your network settings like Wi-Fi passwords etc.

  • Tap on “Settings” followed by “Backup and reset”.
  • Look for “Reset Network Settings”.

Youtube not responding - reset network settings

Note: In some phones, you may find the option in “System” > “Advanced” > “Reset”.

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Re-flash the stock ROM of Android in one click

There are times when a corrupted system gives you such errors. And therefore, you should try re-flashing the stock ROM on your Vivo S18e. Before you wonder how we would like to introduce a highly recommended tool for this. It is Dr.Fone - System Repair (Android). It holds the proficiency to flash the stock ROM in just a click. So, when your YouTube is not responding due to a corrupted system, make use of this tool to get it solved. The benefits associated with this tool are as follows.

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Step 1: Launch the Tool

Start with visiting the website on your PC and downloading the Dr.Fone toolkit. Install and open the tool. Now, from the main screen, choose “System Repair”.

Youtube not responding - fix with drfone

Step 2: Connect Device

With the help of the USB cord, connect your Vivo S18e to the computer. Click on “Android Repair” now from the left panel.

Youtube not responding - connect device to pc

Step 3: Enter Information

Now, as the next step, you need to make sure of the details of your device. Please enter the name and brand of the phone. The country, region, and career are also to be added. Hit on “Next” once done.

Youtube not responding - enter details

Step 4: Download Firmware

Now, follow the instructions given on the screen according to your device. Click on “Next” and the program will start downloading the firmware.

Youtube crashing on Android - download firmware

Step 5: Repair the Issue

Lastly, when the firmware is downloaded, the system will start getting repaired on its own. You need to wait until you are informed about the completion of the process.

Youtube crashing on Android - start repairing

Reset Factory Settings of this Device

When nothing works, the last resort you can go with is resetting the Vivo S18e device to factory state. Doing this will remove any sort of conflicting bugs and other stuff. However, this will remove the data from your device. So make sure to backup everything before going with this method. The steps are:

  • Open “Settings” and tap “Backup & reset”.
  • Go to “Factory data reset” and tap “Reset phone”

Youtube crashing on Android - factory reset android


  • Title: 7 Solutions to Fix Error Code 963 on Google Play Of Vivo S18e | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 08:11:07
  • Updated at : 2024-07-31 08:11:07
  • Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-vivo-s18e-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.