7 Solutions to Fix Error Code 963 on Google Play Of Vivo V29e

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

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Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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• The tool is recommended for its higher success rate.
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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Vivo V29e prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Vivo V29e device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Vivo V29e and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Vivo V29e or tablet entered in Download mode. For this, following are the steps to be taken:

If the Vivo V29e device contains Home button:

• Turn the Vivo V29e device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Vivo V29e device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

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Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

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Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

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3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Vivo V29e device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

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4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

8 Solutions to Solve YouTube App Crashing on Vivo V29e

YouTube can be considered among the apps that are widely used by users. And seeing “Unfortunately YouTube has stopped” error on the Android display screen is a thing that you can’t stand. The reasons can be multiple for why YouTube is not working or it keeps crashing. For instance, an outdated app, not updated OS, low storage, or corrupted cache. No matter what has triggered the problem on your device, we have solutions for it. Please read and follow this article to get the problem sorted.

Restart the app

The issues like YouTube keeps crashing are often get disappeared by just quitting and restarting the app. This is helpful to give a fresh start to the app and restarting will bring your device back to normal. Hence, the first resolution we would like to recommend is to restart your app. Follow the steps to do this.

• Go to “Settings” and tap “Apps & Notifications” or “Application”.
• Choose “YouTube” from the list of apps and open it.
• Tap on “Force Close” or “Force Stop”.

• You can now restart your device and then launch the app again. Check if this works or not.

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Restart the Android

Similar to the app, if you restart the Vivo V29e device, it will start operating properly making the YouTube app work better than before. So, as the next tip, please restart your device.

• Long press the “Power” key.
• Press “Restart” and confirm.

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Use a VPN

There is a possibility that YouTube is prohibited in your region. Banning some apps is done for some safety reasons. And therefore, you need to check if this is done in your area or not. If yes, then we shouldn’t mention the reason why YouTube is not working on Android. In such a case, use a VPN to access YouTube.

Clear the Cache of YouTube

When the stored cache files start getting crash, the “Unfortunately YouTube has stopped” sort of errors are likely to appear. And therefore, if the above method didn’t work, try this one to get the problem resolved. We are going to clear the cache of YouTube to make it run smoothly.

• Go to “Settings” and tap “Apps & Notifications”/”Applications”.
• Now, choose “YouTube” from the list of apps.
• Open “Storage” and click on “Clear Cache”.

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Reinstall YouTube from Play Store

If YouTube keeps crashing, make sure to uninstall and reinstall it from Play Store. Doing this will make the app gets refreshed, remove the glitches, and make it normal as a result. Here are the steps for it.

• Firstly, uninstall it by “Settings” > “Apps” > “YouTube” > “Uninstall”.
• Now, go to the “Play Store” and search “YouTube”. Tap on “Install”.

Reset Network Settings

The apps that run on the internet might start crashing due to connectivity issues. Therefore, resetting the network settings once can work as a great remedy to follow when YouTube has stopped on your Vivo V29e. This will remove all your network settings like Wi-Fi passwords etc.

• Tap on “Settings” followed by “Backup and reset”.
• Look for “Reset Network Settings”.

Note: In some phones, you may find the option in “System” > “Advanced” > “Reset”.

Re-flash the stock ROM of Android in one click

There are times when a corrupted system gives you such errors. And therefore, you should try re-flashing the stock ROM on your Vivo V29e. Before you wonder how we would like to introduce a highly recommended tool for this. It is Dr.Fone - System Repair (Android). It holds the proficiency to flash the stock ROM in just a click. So, when your YouTube is not responding due to a corrupted system, make use of this tool to get it solved. The benefits associated with this tool are as follows.

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Step 1: Launch the Tool

Start with visiting the website on your PC and downloading the Dr.Fone toolkit. Install and open the tool. Now, from the main screen, choose “System Repair”.

Step 2: Connect Device

With the help of the USB cord, connect your Vivo V29e to the computer. Click on “Android Repair” now from the left panel.

Step 3: Enter Information

Now, as the next step, you need to make sure of the details of your device. Please enter the name and brand of the phone. The country, region, and career are also to be added. Hit on “Next” once done.

Step 4: Download Firmware

Now, follow the instructions given on the screen according to your device. Click on “Next” and the program will start downloading the firmware.

Step 5: Repair the Issue

Lastly, when the firmware is downloaded, the system will start getting repaired on its own. You need to wait until you are informed about the completion of the process.

Reset Factory Settings of this Device

When nothing works, the last resort you can go with is resetting the Vivo V29e device to factory state. Doing this will remove any sort of conflicting bugs and other stuff. However, this will remove the data from your device. So make sure to backup everything before going with this method. The steps are:

• Open “Settings” and tap “Backup & reset”.
• Go to “Factory data reset” and tap “Reset phone”

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Reliable User Guide to Fix Vivo V29e Running Slow and Freezing

Android smartphones have opened a lot of doors for their users. They continue to evolve year after year with the hope of giving the world a wonderful digital experience. So far, we can all agree that they’re going the extra mile and doing a really great job. Android phones today are all packed with supreme capabilities that are beneficial to everyone.

However, Android phones are still not close to perfect. They also act up sometimes and cause a stir. Some users have observed that the Android phone is running slow and freezing over time. There can be many potential reasons why Android phone runs slow suddenly. But it doesn’t mean it cannot be restored at all to its original state and function.

In this article, we will review the details of this Android phone issue. We’ll provide solutions you can try if you ever get caught in the same problem. Continue reading to learn more.

Understanding the Specs That Make Android Phones Run Fast

The issue of Android phone running slow and freezing is not limited to old devices only. The same problem has also been observed in newly purchased units. The roots of this unfortunate occurrence vary from one user to another. It depends on different elements, from external factors like users’ handling of the Vivo V29e device to internal factors such as its capabilities. To understand it more, below are some Android phone specifications related to the Vivo V29e device’s overall performance and speed.

The CPU Core Count

Unlike before, Android phones today are equipped with several cores. Each of them has the ability to execute a process alone. Therefore, the Vivo V29e device can handle two or more tasks at once without compromising the quality of its performance. If your Vivo V29e contains more CPU core, its performance surely be more powerful and speedy.

The CPU Clock Speed

Simply put, clock speed is basically the speed at which the CPU cores can carry out a cycle in a second. A faster clock speed definitely translates into the Vivo V29e device’s higher performance. For instance, an octa-core Android phone with a one GHz per second clock speed is a decent device. But it’s less powerful than a device with the same number of cores but runs at two GHz per second.

Random Access Memory

In a simple language, Random Access Memory (RAM) temporarily stores the data from apps that are currently running. Smartphones can be more flexible with multi-tasking if their RAM has enough space. So if you’re among these users who perform multiple tasks simultaneously, you better choose a device with more RAM.

Internal Storage

The mobile applications installed on your smartphones are directly related to internal storage. The apps save their data every time, so they behave strangely when the Vivo V29e device runs out of storage. If you’re using heavy mobile applications, it’s best to opt for smartphones with huge internal storage.

Reasons Why My Vivo V29e is Running Slow

It’s not really hard to tell why your Vivo V29e is slow because it’s apparently a common issue among users. But don’t worry. Most of the time, the problem is not a major concern. Here are some scenarios that may slow down your Vivo V29es.

Overloading Background Processes

It’s great to have an Android phone that can flawlessly multi-task. However, not all units can handle that well. As mentioned earlier, it depends on the CPU core count and the core’s clock speed. If your Vivo V29e is running slow and freezing, many processes may be happening at the same time. Your device’s cores and clock speed are potentially incapable of executing such demands.

Your Phone is Running Out of Storage

Mobile apps need to save data on your phone. They perform the tasks based on the data stored on the Vivo V29e device. So if your Vivo V29e is slow, it’s possible that your device is already running out of storage. Each app has its own storage requirement. If your phone goes below that, the app will surely crash and not work.

Animation Speed is Way Too Slow

You can modify the Vivo V29e device’s animation type and speed on your Vivo V29e via the developer’s option. However, altering its default settings can sometimes make the Android phone run slow. If the speed is set slower, more delays are added to the animation. Hence, it takes a while for Your Vivo V29e to launch an app or complete a certain process.

You’re Using an Outdated Android Version

If your Vivo V29e is running slow and freezing, the Vivo V29e device’s software is probably outdated. The mobile apps installed on your device are lagging or crashing because they’re no longer compatible with the OS. It happens most of the time. Hence, always watch out for OS updates.

Your Phone is Experiencing Some System Issues

Operating systems and device software serve as the main component of all smartphones. Sometimes, it runs into inevitable problems caused by computer bugs and other glitches. When it happens, the Vivo V29e device’s overall performance is affected. So that can be the reason why sometimes your Vivo V29e is running slow and freezing.

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Your Internet Connection is Unstable

Of course, a slow internet connection can make the Android phone runs slow too. Most apps today rely heavily on the internet to execute some tasks like communicating and streaming. So don’t panic when your Vivo V29e is running slow and freezing. It’s possible that your internet connection is messing up with you.

What to Do When My Vivo V29e Lags?

It’s not as bad as the black screen of death when the Android phone runs slow. However, it can still cause some delays and inconvenience for users. So it’s really important to take action when you notice some anomalies with its speed and performance. Below are some remedies that can help you get rid of this issue.

Solution 1: Reboot Your Phone

Sometimes, minor bugs can give your device a hard time. It can be the reason why your Vivo V29e is running slow and freezing. If that’s the case, rebooting your phone might help a lot. Here’s how to do it.

• Step 1: For seven seconds or more, hold the Power and the Volume Down button together.

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• Step 2: Several options will manifest on the screen. From there, click Restart. Wait until your device completely shuts off and restarts again.

Solution 2: Uninstall the Unused Apps to Free Up Some Storage

If your Vivo V29e is running slow and freezing, it’s likely because you’re running out of internal storage. You may uninstall the apps you rarely use to free up some space. Here’s how to do it.

• Step 1: On your home screen, find the app you wish to uninstall. Hold its icon until an option list appears.
• Step 2: Click Uninstall.

• Step 3: Click Ok if it asks you to confirm the action.

Wait until the app icon disappears from the home screen.

Solution 3: Set the Animation Speed a Little Faster

Altering the animation speed is not that dangerous. However, it can sometimes interfere with the Vivo V29e device’s smoothness if set too slow. If your Vivo V29e is running slow and freezing after modifying this setting, try to re-adjust it a little faster. Here’s how to do it.

Initiate the following steps first to enable the developers option on your device. Skip this if you have already activated the developers option:

• Step 1: Go to Settings.
• Step 2: Find the About Phone option. Click on it.

• Step 3: Find the Build Number. And then click on it seven times.
• Step 4: Enter your lock screen passcode if necessary.

Follow these steps to adjust the animation speed:

• Step 1: Tap Settings from your home screen.
• Step 2: From the given options, find and click Systems.
• Step 3: Click Developers options.
• Step 4: Under the Drawing section, you’ll find the following animation scale settings: Window Animation Scale, Transition Animation Scale, and Animator Duration Scale. Adjust the speed of these three options to 0.5x.

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Solution 4: Update Your Phone to the Latest Android Version

It’s always recommended to update your phone to the latest Android version. Aside from repairs to some system errors, it also keeps your phone compatible with mobile apps. An outdated operating system can be the reason why your Vivo V29e runs slow, and the apps are freezing. Don’t worry. It’s very easy to perform. Here’s how to do it.

• Step 1: First, ensure your internet connection is strong and stable to avoid unwanted interruptions.
• Step 2: Go to Settings.
• Step 3: Click About Phone.
• Step 4: Click Check Now for Update. If there’s new software available, it will automatically appear on the screen.
• Step 5: Click Install Now. Depending on your device, it will restart itself after the installation process.

Solution 5: Reset Your Vivo V29e to Factory Settings

One way to restore the original performance of your Vivo V29e is to revert it back to factory settings. It deletes all the phone’s data and adjusts the settings to default. Most of the time, this procedure works magic. It fixes numerous issues, including the Android phone that’s slow and constantly freezing. But ensure your phone has already been backed up before commencing this step. You may use Wondershare Dr.Fone to help you back up and secure your files.

Here’s how to back up your Vivo V29e using Wondershare Dr.Fone:

• Step 1: Download Wondershare Dr.Fone from its official website. And then install it on your desktop.
• Step 2: Launch the application on your computer.
• Step 3: After it fully loads, connect your Vivo V29e to your computer.
• Step 4: From the main dashboard, find and click Phone Backup. Ensure your device is in USB Debugging mode.

Step 5: Check the files or data you wish to back up. Right after, click Backup.

Here’s how to reset your Vivo V29e to factory settings:

• Step 1: Go to Settings.
• Step 2: Click System.
• Step 3: Click Reset Options.
• Step 4: Click Erase All Data (Factory Reset).
• Step 5: Your Android phone will inform you about the data that will be deleted from this procedure. From there, click Reset Phone.
• Step 6: Your Android device will ask you to confirm the procedure. From there, click Erase Everything.

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Solution 6: Fix the System Issue Using Wondershare Dr.Fone

The device’s operating system may sometimes run into unexpected problems. That can make your Vivo V29e performs slow. System issue is not a terrifying scenario at all. Thanks to Wondershare Dr.Fone, which provides instant repair to this kind of mobile problem. Here’s how to use it in easy steps.

• Step 1: Launch the Wondershare Dr.Fone application on your desktop. And then connect your Vivo V29e to your computer.
• Step 2: Click System Repair from the main dashboard or Toolbox section.

• Step 3: Click Android.

• Step 4: Wondershare Dr.Fone will give you a list of the Android problems that this procedure will fix. From there, click Start.

• Step 5: Wondershare Dr.Fone will ask you to confirm your device details. Review the listed details for Brand, Name, Model, Country, and Carrier. Amend them if necessary. Tick the checkbox beside the Note if you agree to the terms. Lastly, click Next to proceed.

• Step 6: At this point, you need to put your device into Download Mode. Power off your device. And then hold these three buttons altogether: Volume Down, Home (or Bixby if you’re using a newer model), and Power buttons. Finally, press the Volume Up button.

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• Step 7: Wondershare Dr.Fone will automatically download the firmware that matches your device’s specifications. Wait until the process has been completed.

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• Step 8: Thereafter, the details about the newly downloaded firmware package will be displayed on the screen. From there, click Fix Now.

• Step 9:  Before initiating the installation process, Wondershare Dr.Fone will ask you to review and confirm the firmware details. It will also let you know that this procedure will erase the phone’s data. If you agree to the terms, enter 000000 into the input box and click Confirm.

• Step 10: Wait while Wondershare Dr.Fone installs the new firmware to your device.

• Step 11: A notification will immediately appear after installing the new firmware. Click Done if your phone starts normally. Otherwise, click Try Again to repeat the process.

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Conclusion

Android phone is capable of performing lots of stuff. It can assist you in both your personal and professional tasks. But if it’s sluggish and doesn’t execute optimally, the good things it promises all go down the drain. So if you notice that your Vivo V29e is running slow and freezing, act fast to resolve the issue. Wondershare Dr.Fone can be of great help in this kind of situation. It’s an all-in-one mobile solution that can assist you with system repair, phone backup, data recovery, and a lot more.