7 Solutions to Fix Error Code 963 on Google Play Of Vivo Y100 | Dr.fone

7 Solutions to Fix Error Code 963 on Google Play Of Vivo Y100 | Dr.fone

Ariadne Lv13

7 Solutions to Fix Error Code 963 on Google Play Of Vivo Y100

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Vivo Y100 prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Vivo Y100 device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Vivo Y100 and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Vivo Y100 or tablet entered in Download mode. For this, following are the steps to be taken:

If the Vivo Y100 device contains Home button:

  • Turn the Vivo Y100 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Vivo Y100 device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

![start the fixing process](https://images.wondershare.com/drfone/guide/android-system-repair-8.png)

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

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Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Vivo Y100 device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

Why Your Vivo Y100 Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Vivo Y100 screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Vivo Y100 Screen Unresponsive Issues

An unresponsive Vivo Y100 screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Vivo Y100 screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Vivo Y100 screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Vivo Y100 device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Vivo Y100 device shuts down. Then, press and hold the power button to turn the Vivo Y100 device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Vivo Y100 device and clear any temporary files or processes causing the issue.

Step 1. Leave your Vivo Y100 device on until the battery completely drains and the Vivo Y100 device shuts down.

Step 2. Connect your device to a power source and turn it back on.

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3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Vivo Y100 screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Vivo Y100 device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Vivo Y100 device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Vivo Y100 screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Vivo Y100 phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Vivo Y100 phone’s touchscreen.

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5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Vivo Y100 customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Vivo Y100 website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Vivo Y100 Screen Unresponsiveness

While Vivo Y100 devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Vivo Y100 device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Vivo Y100, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Vivo Y100 device may become unresponsive due to wear and tear. This can happen to models like the Vivo Y100 F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Vivo Y100 device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Vivo Y100 Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Vivo Y100 device itself may be necessary in severe cases. Protecting the Vivo Y100 device with a case and handling it carefully to prevent physical damage is important.

While Vivo Y100 devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

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How to Avoid Vivo Y100 Screen Unresponsiveness Issue

One of the most effective ways to prevent Vivo Y100 Screen unresponsiveness is by keeping the Vivo Y100 device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Vivo Y100 Screen unresponsiveness is by protecting the Vivo Y100 device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Vivo Y100 device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Vivo Y100 App Store.

Using a reliable tool like Dr. Fone can help prevent Vivo Y100 Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Vivo Y100 Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Vivo Y100 device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Vivo Y100 Screen unresponsiveness and keep your device running smoothly.

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How To Unbrick a Dead Vivo Y100

Discovering your phone died, especially among Vivo Y100 models, can be disheartening. Looking online for ways to unbrick your Oneplus 8T can take up so much of your time. The unavailability of your device can disrupt your routine and connectivity. However, unbricking is the crucial solution to regain the functionality of your Vivo Y100 device.

This guide teaches effective methods to unbrick your Vivo Y100. The page will also discuss the early warning signs and healthy habits to prolong your Vivo Y100. Read below to learn more.

Part 1. Early Warning Signs of a Hard-bricked One Plus Device

When a phone “bricks,” the Vivo Y100 device becomes completely unusable and non-functional. It essentially turns into a “brick.” A bricked Vivo Y100 device can be preceded by certain warning signs that you should be attentive to. Here are some of them below.

  • **Corrupted Device and Boot Failures.**If your Vivo Y100 freezes or fails to boot up properly, it can indicate underlying software issues that might lead to bricking.
  • **Inability to Enter Fastboot Mode.**If you find it increasingly challenging to access the fastboot mode, it could signify impending trouble.
  • **Consistent Black Screens.**Experiencing recurring black screens could indicate problems within the operating system. In the long run, this might escalate to bricking.
  • **Unexpected Reboots and Crashes.**Frequent and unprovoked reboots, app crashes, and system instability might point toward software inconsistencies. Similar to consistent black screens, this could eventually lead to bricking.

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Common Reasons for Your Vivo Y100 Phone To Be Bricked

Understanding the factors that can trigger bricking in Vivo Y100 devices is essential for preventing such scenarios.

Failed Updates or Interrupted Installations

When a firmware update is interrupted due to power loss, sudden device shutdown, or other disruptions, it can result in incomplete software installation and potential bricking.

Unauthorized User Modifications

Engaging in root access, flashing custom ROMs, or applying unsupported system modifications can destabilize the Vivo Y100 device’s software, paving the way for bricking.

Incorrect Bootloader Unlocking

Mishandling the process of unlocking the bootloader, a crucial step for customization can lead to system inconsistencies and eventual bricking.

Compatibility Issues With Custom Software

Installing unofficial custom software, such as custom recoveries or third-party kernels, might not be compatible with the Vivo Y100 device’s hardware or official software. That can cause conflicts that can lead to bricking.

Malware or Virus Infiltration

The presence of malicious software can cause significant disruptions to the Vivo Y100 device’s functioning. It can lead to bricking if left unchecked.

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Part 2. How To Unbrick One Plus Device Using Various Methods

The solutions below to unbrick your Oneplus are helpful methods to revive your device. Here’s an overview of these methods.

Method 1. Restore With Recovery Mode

Restoring using Recovery Mode can solve most problems that cannot be solved with a normal phone restart. Here’s how.

  • Step 1: Turn off your Vivo Y100 device. Press and hold the Power button and Volume Down until the Vivo Y100 logo is displayed.

oneplus recovery mode access

  • Step 2: Move through the menu using the Volume Up and Volume Down buttons until you reach Recovery Mode. Press the Power button to choose it.
  • Step 3: Select the Wipe data/factory reset option. Choose Yes to proceed and wait for the process to finish. Choose Reboot system now to see the results.

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wipe date on oneplus

Method 2. Contact the Manufacturer

Engaging Vivo Y100’s official support can provide insights and potential solutions. This is advantageous if your device is under warranty.

Method 3. Professional Repair Shops

Certified repair shops have the expertise to diagnose and address bricking issues, offering tailored solutions.

Method 4. Software Tools

Leveraging specialized software tools like Wondershare Dr.Fone - System Repair (Android) simplifies the process, even for non-technical users.

Part 3. Healthy Habits To Consider To Prolong Your One Plus

Maintaining the longevity of your Vivo Y100 device requires adopting proactive habits. Here are vital tips to consider.

  • **Regular Software Updates.**Keep your Vivo Y100 up to date with the latest firmware releases. These updates often include security patches, bug fixes, and feature enhancements contributing to overall device stability.
  • **Battery Care.**Avoid frequent deep discharges and overcharging. Use original charging accessories and refrain from exposing the Vivo Y100 device to extreme temperatures.
  • **App Management.**Review and uninstall apps you no longer use. This reduces clutter and conserves system resources, promoting smoother device operation.
  • **Cache and Storage Cleanup.**Clear app caches and delete unnecessary files from your device. It optimizes storage space and prevents sluggishness caused by excessive data accumulation.
  • **Screen Protection.**Apply a screen protector and sturdy phone case to shield your device from scratches, cracks, and impacts. This safeguards the physical integrity of your Vivo Y100.
  • **Safe Charging Practices.**Avoid using your device while charging, as this generates excess heat. Also, refrain from using non-certified chargers, which can harm the battery and device components.
  • **Avoid Overloading the Vivo Y100 device.**Limit multitasking and avoid running too many apps simultaneously. This minimizes strain on the Vivo Y100 device’s RAM and processor, ensuring smoother performance.
  • **Privacy and Security.**Implement robust, unique passwords and enable biometric authentication methods. Regularly review app permissions to enhance data privacy.

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Tips: Unlock Your One Plus 6, 8T, or 10 Pro With Dr.Fone - Screen Unlock (Android)

Dr.Fone - Screen Unlock (Android) is powerful software designed to unlock Vivo Y100 devices quickly. This tool is compatible with various Vivo Y100 models, including the Vivo Y100 6, Vivo Y100, and Vivo Y100 10 Pro, ensuring a wide support reach.

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Dr.Fone - Screen Unlock (Android)

Unlock Vivo Y100 Without Password

  • Unlock your Vivo Y100 quickly and securely
  • Easily remove passwords and screen locks of all types
  • Enjoy a streamlined experience with no technical background required
  • Feel confident with solutions backed by a high success rate

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How To Unlock Your One Plus With Dr.Fone - Screen Unlock (Android)

Below is a guide on unbricking the Vivo Y100 models using Dr.Fone - Screen Unlock (Android).

Step 1: Access Screen Unlock > Android

Navigate to the Screen Unlock section and select Android. Proceed by clicking on the Unlock Android Screen option.

access remove screen lock function

Step 2: Choose Your Device Brand and Initiate Data Wipe

Identify your device brand for unlocking the screen. After selecting your device brand, you will be prompted to enter a specific mode. Once in this mode, Dr.Fone will commence the Android screen unlock process.

select brand in use

Step 3: Successful Screen Unlock

Allow the unlock process to run its course. If unsuccessful, click ‘Try Again’ for a second attempt. Upon successful screen unlock, click ‘Done’.

android screen unlocked

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You May Also Like:

How To Fix iPhone Bricked After iOS 17/iOS 16/iOS 15 Update

iPhone Got Bricked? Here Is The Real Fix To Unbrick It!

How to Fix It If Your Vivo Y100 Phone Got Bricked?

How to Fix the Soft Bricked Android Phone?

Conclusion

For Vivo Y100 owners, your device’s revival rests in your hands. By embracing the abovementioned methods, you can reclaim your device from its bricked state. Act decisively to unbrick your Vivo Y100 device and relish its seamless performance again.

For those who find themselves locked out of their Vivo Y100 devices, there’s a reliable solution at your fingertips. Try Dr.Fone - Screen Unlock (Android) to regain access to your device swiftly and securely.

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  • Title: 7 Solutions to Fix Error Code 963 on Google Play Of Vivo Y100 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 08:11:32
  • Updated at : 2024-07-31 08:11:32
  • Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-vivo-y100-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.