7 Solutions to Fix Error Code 963 on Google Play Of Vivo Y100i Power 5G | Dr.fone
7 Solutions to Fix Error Code 963 on Google Play Of Vivo Y100i Power 5G
People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.
Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.
Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.
Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.
Read on to find out more about the Google Play Error 963 and best ways to fix it.
Part 1: What is Error Code 963?
Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.
Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.
A similar message shows up even while you are trying to update an App, as shown in the screenshot below.
Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.
All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.
Part 2: Easiest solution to fix Error Code 963 on Android
When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.
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This section will provide you the tutorial guide for how to fix error code 963.
Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Vivo Y100i Power 5G prior to fixing this Google Play error 963.
Phase 1: Connecting and preparing the Vivo Y100i Power 5G device
Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Vivo Y100i Power 5G and PC
Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.
Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.
Phase 2: Taking Android device in Download mode for repairing
Step 1 – It is essential to get your Vivo Y100i Power 5G or tablet entered in Download mode. For this, following are the steps to be taken:
If the Vivo Y100i Power 5G device contains Home button:
- Turn the Vivo Y100i Power 5G device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.
If the Vivo Y100i Power 5G device contains no Home button:
- Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.
Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.
Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.
Step 4 – Within a while, the Google play error 963 will be vanished.
Part 3: 6 Common Solutions to fix Error Code 963
Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.
1. Clear Play Store Cache and Play Store Data
Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.
Follow the steps given below to fix Error Code 963:
Visit “Settings” and select “Application Manager”.
Now select “All” to see all downloaded and built-in Apps on your device.
Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.
Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.
2. Uninstall updates for Play Store
Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.
Visit “Settings” and select “Application Manager”.
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Now select “Google Play Store” from “All” Apps.
In this step, click on “Uninstall Updates” as shown below.
3. Shift the App from SD Card to device’s memory
This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Vivo Y100i Power 5G device’s internal memory and then try to update it.
Visit “Settings” and select “Apps”.
From “All” Apps click on the App which is unable to update.
Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.
Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.
4. Unmount your external Memory Card
Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.
To unmount your SD Card:
Visit “Settings” and keep scrolling downwards.
Now select “Storage”.
From the options that appear, select “Unmount SD Card” as explained in the screenshot below.
Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.
5. Remove and Re-add your Google account
Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error Code 963.
Carefully follow the steps given below to remove and then re-add your Google account:
Visit “Settings”, under “Accounts” select “Google”.
Select your account and from the “Menu” select “Remove account” as shown below.
Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:
Go back to “Accounts” and select “Add Account”.
Select “Google” as shown above.
In this step feed in your account details and your Google account will be configured once again.
6. Special technique for HTC users
This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.
Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:
Visit “Settings” and find “HTC Lock Screen” under “Apps”.
Now click on “Force Stop”.
In this step, Click on “Uninstall Updates”.
This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.
Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.
9 Solutions to Fix Process System Isn’t Responding Error on Vivo Y100i Power 5G
The “Process system isn’t responding” is a common error that occurs in almost every kind of Android device. Even though most Android smartphone manufacturers have taken a huge leap in the last few years, the operating system still suffers from a few pitfalls. The process system isn’t responding Android is one of those errors that have been reported plenty of times. I definitely understand encountering the ‘Process System Isn’t Responding’ error on your Vivo Y100i Power 5G can be frustrating.
However, there are several straightforward methods to resolve this issue. This article will provide a step-by-step guide on how to fix the problem and restore your device to normal functionality.
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Part 1: Reasons for process system isn’t responding error
There could be plenty of reasons for getting the process system is not responding in Android.
- Software Glitch: Android systems may experience temporary glitches due to factors like memory management issues, conflicts between apps or services, or system updates.
- Insufficient System Resources: Low system storage is another reason for getting the error. If you have too many apps on your phone, then it might take a toll on its memory and generate the “process system isn’t responding” prompt.
- Third-Party Apps: Users have also complained that they receive the “Android process system is not responding” error after installing a new app. If you have installed an app from a source other than Google Play Store, then the chances are that you can get this error. Though, even after installing an app from Play Store, there is a bleak probability of facing this issue as well.
- Outdated Software: Using outdated apps, particularly system apps or critical components, may lead to compatibility issues with the latest Android version.
- System Updates: Most of the time, it happens whenever a device is restarted after updating its Android version. Your device could have undergone a bad update or might have had an unsupported driver. This can result in the occurrence of process system not responding issue.
- Corrupt Cache Files: Corrupted cache files can lead to conflicts and result in error.
- Overclocking or Modifications: Rooting or modifying the Android device, or applying overclocking settings, can lead to instability and the process system not responding error.
- Hardware Issues: Rarely, hardware problems like failing components can interfere with the proper functioning of the system.
No matter what the cause is, there are plenty of ways to overcome this issue. We have listed a handful of them in this post.
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Part 2: How to Fix Android Process Not Responding? 8 Fixes
When this error occurs, it can disrupt the normal operation of the Vivo Y100i Power 5G device, causing apps to freeze or crash. Fortunately, there are several effective methods to address this problem.
Fix 1: Restart your device
This is one of the easiest ways to resolve the process system not responding error. If you are getting this error on your phone, then try to manually restart your device. The way to restart your phone might differ from one device to another. Mostly, it can be done by long-pressing the power button. This will provide different power options. Tap on the “Reboot” one to restart your phone.
If it won’t work, then long press the Power and Volume up buttons at the same time until the screen goes off. Afterward, use the power button again to turn it on.
Fix 2: Reset App Preferences
Sometimes the apps interfere with the Vivo Y100i Power 5G device’s settings because they were given permission to access specific functions. It is recommended to allow the asked permission precisely because some suspicious apps can also steal your sensitive data. Here are the straightforward instructions you need to follow to reset the app preferences:
Proceed to the “Apps and Notifications” settings from the Settings app. Next, tap the “See All Apps” option and access the “Three Dots” menu. Here select the “Reset App Preferences” option and confirm the process from the confirmation pop-up.
Fix 3: Free Up Space to Make Sure Android Have Enough Internal Memory
In case the Android internal memory is completely filled, it will slow down the processing speed of the Vivo Y100i Power 5G device. Internal memory is vital for the Vivo Y100i Power 5G device to run all the background apps or the process required by the OS to run the Vivo Y100i Power 5G device efficiently. You can follow these steps to free up some space on your Vivo Y100i Power 5G:
Step 1: Open the Settings app on your Vivo Y100i Power 5G and access the “Battery and Device Care” option by scrolling down. Next, tap on the “Three Dots” from the top right corner and choose the “Storage Booster” feature.
Step 2: Following this, you can select the data you want to remove from the internal memory. Your device will show the space it will free up for you, and you can press the “Free Up” button to free up the storage.
Fix 4: Enter Safe Mode to Uninstall Suspicious Apps
This issue can also occur if you have installed an app from the Google Play Store with a very low rating or an APK. Unlike Apple App Store, anyone can easily upload their mobile apps on Play Store, so it is important to check the app’s credibility before installing it. Following are the simplified instructions to enter the safe mode and delete all suspicious applications:
Press and hold the “Power” button of your Android and press and hold the “Power Off” option to access the “Safe Mode” feature. Afterward, confirm to enter the safe mode and remove all the suspicious apps from the Vivo Y100i Power 5G device. You can do this by holding on to the app and selecting the “Uninstall” option from the pop-up options.
Fix 5: Update All Apps on your Device
Updating the apps is crucial for any Android device to work with high efficiency and performance. Apps are developed to make the users’ daily tasks easy to execute. However, there might be some negligence in the development, which can leave some bugs in the app. These bugs are fixed with time by releasing the new version of the app. To update your Android app, proceed with the following step-by-step instructions:
Step 1: Locate the Play Store from the Android home screen and access it. Then, tap the “Profile” icon from the top right corner and proceed to the “Manage apps and devices” option. Afterward, you can check how many app updates are available from the “Updates available” option. To update the apps, you will have to go inside this option.
Step 2: You can tap on the “Update All” button if you want to update all the apps one by one. Otherwise, you can press the “Update” option adjacent to each app name to update the frequently used ones.
Fix 6: Check the SD card
If you are still getting the process system isn’t responding to Android error, then chances are that there could be an issue with your SD card. Firstly, check if your SD card is working fine or not. If it is corrupted, then get another memory card for your phone. Also, it should have a prominent amount of free storage. You might be facing this issue if the SD card has limited free space.
Also, if you are storing apps on the SD card, then your phone might encounter the process isn’t responding issue whenever you run a respective app. Therefore, you should move apps from your SD card to the phone’s internal memory. To do this, go to your phone’s Settings > Application Manager and select any app. If the app is stored on the SD card, then you will get an option of “Move to devise storage”. Just tap on it and manually move every app to your device storage.
Fix 7: One click to fix the process system isn’t responding error
If all the above tricks don’t get your device out of the process system not responding state, then there may be some system issues on your Android. In this case, an Android repair can successfully fix issues like process system isn’t responding.
Note: Android repair may wipe out existing Android data. Back up your Android data before going on.
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Follow the easy steps below to fix process system isn’t responding error:
- 1. Download and install the Dr.Fone tool. Then select “System Repair” from the main window.
- 2. Connect your Vivo Y100i Power 5G to the PC. After the Vivo Y100i Power 5G device is detected, select the “Android” tab.
- 3. Select and confirm the correct device details of your Android. Then boot your Vivo Y100i Power 5G in download mode and proceed.
- 4. Download the firmware and click “Fix Now”.
- 5. After a while, your Android will be repaired with the “process system isn’t responding” error fixed.
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Fix 8: Factory reset Android
It is always considered the most used way to factory reset your phone in order to resolve the process system not responding error. Though, this should be your last resort, as it will wipe off your device’s data entirely. Even if you are performing a factory reset, make sure that you back up your data by using a reliable tool like Wondershare Dr.Fone .
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If your phone is functioning, then you can easily factory reset it by visiting Settings > General > Backup & Restore and selecting the option of “Factory Data Reset”. Your device will display a warning regarding all the data files that would be lost or un-synced. Just tap on the “Reset” button to factory reset your device.
If your device is not functioning or locked, then you can perform the factory reset operation by putting your phone into Recovery mode. Most of the time, it can be done by pressing the Power and Volume up button simultaneously for at least 10 seconds. Though, the key combinations might change from one device to another.
After entering the Recovery mode, go to the “wipe data/factory reset” option using the Volume up and down button. Use the Power button to make a selection. If you get an additional message, then select the “yes – delete all data” option. When it is done, you can simply reboot your device.
Fix 9: Unroot the Vivo Y100i Power 5G device
It has been further discovered that the process system isn’t responding error is more common in rooted devices. Therefore, if you also have a rooted Android device, then you can choose to unroot it in order to fix this issue. There are different ways to unroot an Android device. One of the easiest ways to do it is by using the SuperSU app.
You can always download either SuperSU or SuperSU Pro app from its website here . Simply install it on our device and launch it whenever you wish to unroot it. Visit its “Settings” tab and select the option of “Full unroot”.
This will generate a warning message regarding all the repercussions of the unrooting process. Just tap on “Continue” to initiate the process.
If you are using an older version of Android, then you might get another pop-up to restore boot images. Simply make the desired selection and start the process. After a while, your device would be restarted the usual way, and it would be unrooted. Most probably, this will resolve the process system isn’t responding error as well.
Now that you know different ways to fix the process system not responding error, you can easily overcome this issue and make the most out of your device. Simply start with the easy fixes, and if they don’t work, then take extreme measures like unrooting your device or restoring it to factory setting. Also, make sure to back up your data before taking any extreme measures.
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11 Proven Solutions to Fix Google Play Store Not Working Issue on Vivo Y100i Power 5G
Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.
Part 1. The recommended method to fix Google Play Store issues
If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.
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- Supports all the new Vivo Y100i Power 5G devices like Galaxy S8, S9, etc.
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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):
- Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.
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- Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.
- Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.
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- Activate the Download mode from your Vivo Y100i Power 5G.
- After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.
- The downloaded firmware will be loaded and flashed to your Vivo Y100i Power 5G to fix the Google Play Store not working issue.
- Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.
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Part 2: Other 10 common methods to fix Google Play Store issues
1. Fix Date and Time settings
Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.
Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.
Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.
Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.
2. Cleaning of Cache data of Play Store
This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Vivo Y100i Power 5G device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.
Step 1 – Firstly, go to “Settings” on your device.
Step 2 – Now, navigate to the “Apps” option available at the settings menu.
Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.
Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.
Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.
3. Reset Play store by Clear data
If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.
Step 1 – Like the previous method, head towards the settings and then find “Apps”
Step 2 – Now find “Google Play Store” and open it.
Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.
After this, open “Google Play Store” and now your problem might be solved now.
4. Reconnecting the Google account
Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.
Step 1 – Go to the “Settings” and then find “Accounts”.
Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.
Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.
Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.
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5. Reinstall the latest version of Google Play Store
Google Play store can’t be uninstalled completed completely from your Vivo Y100i Power 5G. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.
Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.
Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.
Step 3 – Now you can be able to uninstall Google play service by going into application manager.
Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.
After installing, your problem might be solved by now. If not, try the next solution.
6. Clear Google Service Framework Cache
Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.
Step 1 – Go to settings and then tap on “Application Manager”
Step 2 – Here you can find “Google Service Framework”. Open it.
Step 3 – Now, tap on “Clear cache”. And you are done.
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Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.
7. Disable the VPN
The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing. So, this is recommended to try disabling the VPN.
Step 1 – Go to the settings of your device.
Step 2 – Under the “networks”, click on “More”.
Step 3 – Here you can find “VPN”. Tap on it and turn it off.
Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.
8. Force stop Google Play Service
Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Vivo Y100i Power 5G. To do this, follow the below steps.
Step 1- Go to settings and then go to the “Application Manager”.
Step 2 – Now find “Google Play Store” and click on it.
Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.
Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.
9. Try a Soft Reset of your device
This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.
Step 1 – Long press the “Power” button on your device.
Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.
After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.
10. Hard reset your device
If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.
Step 1 – Go to setting and find “backup and reset” there.
Step 2 – Click on it. And then Click on the “Factory data reset” option.
Step 3 – Now confirm your action and tap on the “Reset device”.
This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.
The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.
- Title: 7 Solutions to Fix Error Code 963 on Google Play Of Vivo Y100i Power 5G | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 08:11:36
- Updated at : 2024-07-31 08:11:36
- Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-vivo-y100i-power-5g-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.