7 Solutions to Fix Error Code 963 on Google Play Of Vivo Y27 5G | Dr.fone

7 Solutions to Fix Error Code 963 on Google Play Of Vivo Y27 5G | Dr.fone

Ariadne Lv13

7 Solutions to Fix Error Code 963 on Google Play Of Vivo Y27 5G

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Vivo Y27 5G prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Vivo Y27 5G device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Vivo Y27 5G and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

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select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Vivo Y27 5G or tablet entered in Download mode. For this, following are the steps to be taken:

If the Vivo Y27 5G device contains Home button:

  • Turn the Vivo Y27 5G device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Vivo Y27 5G device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.


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fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

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Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Vivo Y27 5G device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

Fixing Persistent Pandora Crashes on Vivo Y27 5G

Pandora, an app bringing music to our fingertips, is a beloved platform for streaming tunes on Android devices. Despite its popularity, users might encounter occasional hurdles with the app, such as unexpected hanging, lagging, or even crashing. These interruptions can disrupt our musical journey.

In this article, you’ll explore practical solutions to the problem of “why does Pandora keep stopping.” Following the steps and tips, you can regain smooth and uninterrupted access to your favorite tunes. Have a hassle-free and enjoyable music streaming experience with Pandora on your Vivo Y27 5G.

dead android with pandora logo

Part 1: Basic Troubleshooting and Fixes

Pandora, the music streaming app cherished by Android users, accompanies you on your musical journey. It offers an array of melodies at our fingertips. However, occasional crashes can disrupt this harmonious experience. This results in an annoying experience where Pandora keeps stopping on Android phones.

Crashes often result from glitches or bugs within the app’s code. These unexpected errors can cause Pandora to freeze, lag, or abruptly shut down, hindering its smooth operation. When faced with intermittent crashes, several basic fixes can help restore Pandora’s functionality:

  • Closing the app. Simply closing and reopening Pandora might resolve transient issues.
  • Restarting the phone. A reboot of your Vivo Y27 5G can clear temporary glitches affecting Pandora.
  • Updating the app. Ensure you have the latest version of Pandora installed. Updating the app can rectify bugs from older versions.
  • **Reinstalling the app.**If the problem persists, uninstall Pandora and reinstall it from the Google Play Store. This process can refresh the app’s data and settings, potentially resolving persistent issues.

If these basic fixes fail to address the continuous crashing of the Pandora app, or if the crashes persist over an extended period, the next section will provide advanced solutions. These initial troubleshooting steps aim to tackle common and temporary issues that could impede Pandora’s performance. If the problem persists, it might necessitate more intricate resolutions or further investigation into the app’s underlying technicalities.

Part 2: Causes Behind Constant Pandora App Crashes and Solutions

Several underlying factors might be at play when persistent crashes plague your Pandora app. This section explores these.

Poor Internet Connection

A stable internet connection is pivotal for seamless app functionality. Crashes in Pandora can stem from poor connectivity. Check your internet connection . Ensure you’re connected to a reliable network. Restart your router or switch between Wi-Fi and mobile data to troubleshoot connectivity issues.

wi-fi page android

Corrupted/Broken Devices

If you notice that all other apps are crashing , your device’s system may also have a problem. In this case, simple app reinstalls/restarts can fix the problem.

Thankfully, Wondershare Dr.Fone solves device corruption leading to app crashes. This powerful toolkit addresses deep-seated issues causing app crashes, such as corruption within the Vivo Y27 5G device that impacts Pandora’s performance. The Dr.Fone’s System Repair feature acts as a reset button for your Vivo Y27 5G, resolving underlying system-level problems that cause app crashes.

Here’s how you can use it to resolve the issue of why the Pandora app keeps crashing on Android. First, of course, ensure that your device is connected.

  • Step 1: Launch Dr.Fone on your computer. Access System Repair.

wondershare dr.fone toolbox homepage

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  • Step 2: Choose Android on the next page.

wondershare dr.fone phone os chooser

  • Step 3: Click Start to initiate Android System Repair.

dr.fone system repair start screen

  • Step 4: Check if the Vivo Y27 5G device details presented onscreen are correct. You may edit them accordingly for any mistakes.

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  • Step 5: Follow the onscreen instructions to place your phone into Download mode. Then, Dr.Fone will download the firmware.

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  • Step 6: After downloading, click Fix Now. Then, type in “000000” on the appearing window text box. Click Confirm.

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  • Step 7: Once finished, click Done. Your Pandora app should not crash once you reinstall it again by now.

wondershare dr.fone success screen

Cache Buildup

Accumulated cache data can hamper app performance, leading to frequent crashes. Clear the cache of the Pandora app. Usually, you can see this option under Settings > Apps > Clear Data. Additionally, you can optimize your device’s RAM and storage space by deleting unnecessary files or closing unused apps.

clear data page

Device Compatibility Issues

Outdated system software can create compatibility issues, causing app instability. Ensure your device’s system software is up-to-date. Check for and install any pending system updates in your device’s settings. Updated software often includes bug fixes and improvements that can rectify compatibility-related crashes.

xiaomi firmware update page

You can systematically troubleshoot and resolve the issues by addressing the potential culprits behind constant Pandora app crashes, ensuring a smoother and uninterrupted music streaming experience. If the problems persist, contacting Pandora support or seeking professional assistance might be advisable to delve deeper into the technical aspects of the app’s performance issues.

Part 3: What To Do if None of the Fixes Work

If the suggested fixes don’t work, and you still wonder “why does Pandora keeps stopping on Android,” then it might be time to take a look at these alternatives:

  • **Consider trying other music streaming apps.**Explore alternative music streaming applications available on the Google Play Store. Several reliable options offer similar services to Pandora, providing an opportunity to continue enjoying music while bypassing the persistent app issues.
  • **Contact customer support.**Reach out to Pandora’s customer support for tailored assistance. They may offer specific troubleshooting steps or insights into the app’s technical glitches.
  • Consider a new phone. Upgrade to a new phone if the crashes persist despite troubleshooting, and your device is outdated or incompatible. This might help resolve the issue by providing a more stable environment for app usage.

Conclusion

In conclusion, navigating Pandora app crashes on your Vivo Y27 5G demands a systematic approach. Keeping regular maintenance, such as clearing cache, optimizing RAM, and ensuring timely device updates, can mitigate app crashes and uphold smooth performance. This way, you can resolve the issue of why Pandora keeps stopping.

When persistent issues arise, especially if other apps are affected similarly, Wondershare Dr.Fone emerges as a reliable solution. Its comprehensive toolkit, including System Repair, can effectively address deep-seated issues. By embracing proactive measures and leveraging Dr. Fone’s prowess, users can enhance their device’s performance and ensure an uninterrupted music streaming experience on Pandora and other apps.

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What To Do if Your Vivo Y27 5G Auto Does Not Work

Embracing the convenience of Android Auto enhances your driving experience. It seamlessly connects your smartphone with your vehicle. However, in the realm of technology, glitches and malfunctions are commonplace. Android Auto, too, may encounter software or hardware issues that disrupt its functionality.

In this guide, you’ll delve into the common problems users face when Android Auto does not work and provide practical solutions to get you back on the road smoothly. From troubleshooting software glitches to addressing hardware concerns, this article aims to equip you with the knowledge to tackle Android Auto problems effectively.

android and car logo

Part 1. A Briefer on Android Auto

Android Auto is a revolutionary application designed to enhance the in-car experience by seamlessly connecting Android smartphones to compatible vehicles. It serves as a co-pilot, offering hands-free navigation, communication, and entertainment options, minimizing distractions while driving.

How Android Auto Works

Understanding the mechanics of this technology is essential for effective Android Auto troubleshooting. It mirrors your Android smartphone’s interface onto your car’s infotainment system. It provides a simplified and optimized version of your device’s features on the road.

Android Auto connects your smartphone to your car’s infotainment system via USB cable or wirelessly, depending on your device and car compatibility. Once clicked, it displays a user-friendly interface on your car’s screen, allowing you to access navigation through Google Maps, make calls, send messages, and control multimedia apps with voice commands or touchscreen gestures.

By integrating familiar smartphone functionalities into your car, Android Auto aims to provide a safer and more enjoyable driving experience, reducing the need for manual phone interactions while on the road. Understanding this foundation will empower you to effectively troubleshoot when issues arise.

![android auto and apple carplay](https://images.wondershare.com/drfone/article/2023/11/android-auto-does-not-work-02.jpg)

Part 2. Common Issues Android Auto Faces + Troubleshooting/Repair

Even if it is such a great technology, sometimes Android Auto won’t connect. It also deals with common issues that can affect its performance. In this section, you’ll delve into these challenges and equip you with practical troubleshooting solutions to fix your Android Auto experience.

Connection Issues

Connection glitches through Bluetooth or USB can cause Android Auto issues. USB connection problems often come from subpar cables.

The solution here is straightforward – invest in a high-quality USB cable. This ensures a stable link between your smartphone and the car’s infotainment system. Meanwhile, Bluetooth pairing problems may require a bit of digital maneuvering. Try restarting your phone, rebooting the car’s infotainment system, or resetting Bluetooth settings to establish a smooth connection.

App-Specific Problems (Certain Apps Not Working)

Android Auto relies heavily on various navigation, communication, and entertainment applications.

If specific apps refuse to cooperate, a quick remedy is to restart the head unit. If the issue persists, consider uninstalling and reinstalling the problematic applications. This step ensures a clean slate for the apps, potentially resolving any underlying compatibility or performance issues.

google maps needs location permission

Screen and Display Problems (Head Unit)

Issues with the screen or display on your car’s head unit can be disconcerting. To troubleshoot, commence with a simple restart of the head unit.

If the problem lingers, escalate the solution by restarting the entire car. Should these steps prove ineffective, seeking professional assistance at a maintenance center is advisable. This ensures a thorough examination and potential resolution of hardware-related problems, providing a comprehensive fix for persistent screen and display issues.

Voice Commands Not Working

Voice commands serve as a cornerstone of the Android Auto hands-free experience. When they falter, it can disrupt the seamless interaction with the system.

Begin by scrutinizing your internet connection, as voice commands rely on a stable link to function effectively. If the issue persists, a basic restart of the head unit might recalibrate the system, restoring the functionality of voice commands.

Understanding that these issues are inherent to any technology, Android Auto users can confidently navigate and troubleshoot these problems with the provided solutions. By addressing these commonplace concerns, users empower themselves to swiftly overcome hurdles, ensuring a seamless and gratifying driving experience with Android Auto.

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Part 3. A Quicker Solution: Wondershare Dr.Fone – System Repair

If navigating through various troubleshooting steps seems complicated, especially if the issue resides within your Vivo Y27 5G, a swift and efficient solution comes in the form of Wondershare Dr.Fone - System Repair.

wondershare dr.fone toolbox homepage

While the methods presented earlier primarily address software glitches, Dr.Fone can tackle more profound issues, offering a quick fix to revitalize your Android Auto experience. It is a comprehensive toolkit that caters to various Android needs, ensuring a seamless and optimized experience. Among its array of features, the System Repair feature in Dr.Fone acts as a reset button for your Vivo Y27 5G.

It addresses issues that go beyond the scope of regular troubleshooting. It gives your phone a fresh start by repairing the Android system and resolving glitches, crashes, and other persistent software-related problems. This revitalizes your telephone and can significantly impact Android Auto’s performance.

Note: If the problem persists and is related to the car’s head unit, a visit to the maintenance center might be necessary after exhausting these software-based solutions.

How To Use Wondershare Dr. Fone’s System Repair

To use Dr. Fone’s System Repair feature, follow the steps below. These steps will work with any Android phone.

  • Step 1: Begin by launching Dr.Fone on your computer. From the left panel, access the Toolbox menu and click System Repair. Ensure your Vivo Y27 5G is connected.

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  • Step 2: On the subsequent screen, select Android as your device.

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  • Step 3: Initiate the Android System Repair by clicking Start.

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wondershare dr.fone system repair start screen

  • Step 4: Confirm the accuracy of your device details. If needed, edit any information that may be incorrect.

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  • Step 5: Place your phone into Download mode following the guidelines tailored for phones with or without home buttons. Your phone will commence downloading the dedicated firmware.

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wondershare dr.fone download mode tutorial

  • Step 6: Once the firmware is downloaded, verify and proceed with the installation by clicking Fix Now. Confirm the firmware installation by inputting “000000” into the text box in the appearing window. Click Confirm afterward.

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  • Step 7: Upon completion of the process, your phone should now be restored. Click Done to conclude.

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Conclusion

In wrapping up this guide, you’ve explored common reasons Android Auto does not work. You’ve also been provided practical solutions to keep your driving experience seamless. Remember, regular maintenance of your car’s head unit and periodic checks on your Vivo Y27 5G can preemptively address potential issues.

By staying proactive, you ensure a consistently smooth ride with Android Auto. For comprehensive system repair and addressing broader Android-related needs, consider trying out Dr.Fone. It’s a versatile tool that can enhance your Android experience and keep your digital journey hassle-free. Take control of your drive and explore the full potential of your Vivo Y27 5Gs with Dr.Fone today.


  • Title: 7 Solutions to Fix Error Code 963 on Google Play Of Vivo Y27 5G | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 08:11:45
  • Updated at : 2024-07-31 08:11:45
  • Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-vivo-y27-5g-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.