7 Solutions to Fix Error Code 963 on Google Play Of Vivo Y36i

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

• The tool is recommended for its higher success rate.
• Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
• It’s considered as the first tool that offers one-click operation for Android repairing.
• There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Vivo Y36i prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Vivo Y36i device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Vivo Y36i and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Vivo Y36i or tablet entered in Download mode. For this, following are the steps to be taken:

If the Vivo Y36i device contains Home button:

• Turn the Vivo Y36i device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Vivo Y36i device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Vivo Y36i device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

6 Fixes to Unfortunately WhatsApp has stopped Error Popups On Vivo Y36i

Ever seen a wheel going on without cog? Similarly, WhatsApp has become the cog of our lives. Be it in the professional era or personal (gossips, oomph) stuffs, it is a crucial engaging kind of application. WhatsApp is the slow poison yet a useful tool used worldwide after call logs or messages. Imagining a day without is enough to put someone off. And if one has recently faced a problem in WhatsApp crashing or not opening, then it is enough to give a heart break. It can be due to Cache memory piled up, storage running out of space, WhatsApp components getting corrupted. In such a case, resolving the problem by using an effective solution is very important! Don’t worry and wander as we will provide impeccable range of fixes to bid bye to WhatsApp stopping problem.

Cause 1: WhatsApp-related Firmware Components went wrong

You should start fixing the WhatsApp crashing issue with fixing the Android firmware. This is because the Android firmware components are many times the hidden culprit behind the problem of why a particular app stops working. And to fix these components in one click, you need Dr.Fone - System Repair (Android). It is one of the safest tools around in the market and works efficiently with Android system issues. It promises to bring your device back to normal and healthy state. Here are the benefits you get with this amazing tool.

Dr.Fone - System Repair (Android)

Android repair tool to fix firmware component issues

• Fixes all kinds of Android system issues with ease
• Supports 1000+ Android device in a hassle-free way
• Really easy to use and free from any virus infection
• One needn’t to be a tech pro to use this tool
• Can be downloaded for free and repairs the Vivo Y36i device in few easy steps

4,388,871 people have downloaded it

Step 1: Download Dr.Fone Tool

To start repairing, go to the official website of Dr.Fone - System Repair (Android) and download it. Install it and then open the tool on your PC. To proceed, look for the “System Repair” tab and click on it.

Step 2: Choose the Right Tab

As the next step, you need to take the help of USB cable and then plug your device to the computer. Once connected appropriately, make sure to click on the “Android Repair” tab from the left panel.

Step 3: Enter Details

Next will be the information screen. Simply enter the model, brand and other details. Check everything once and click on “Next”.

Step 4: Enter Download Mode

Subsequently, you need to go along with the onscreen instructions. This will boot your device in the download mode. The step is necessary to download the firmware. When you follow the steps, you need to click “Next”. The program will then start downloading the firmware.

Step 5: Repair Android

Now, you just have to sit back and relax. The program will begin to repair your device. Wait until you get the notification for completion.

Cause 2: Cache conflict

The purpose of Cache in a device is to keep the track of frequently used data and information of an application. And when there are the files or data that are corrupted in the cache, this might raise the “Unfortunately WhatsApp has stopped” error. Therefore, you need to clear the WhatsApp data if the above method went futile. Here are the steps.

• Open “Settings” and go to “App Manager” or “Apps & Notifications” or “Applications”.
• Now, from the list of all applications, choose “WhatsApp”.
• Click on “Storage” and tap “Clear Data”.

Cause 3: WhatsApp components corruption

A lot of times, the WhatsApp crashes due to the corrupted components of WhatsApp. In such case, all you need to do is uninstall and install the WhatsApp again. This is how you do it.

• Uninstall the app right away from your Homescreen or from the “Settings” > “Applications” > “All” > “WhatsApp” > “Uninstall” (for some phones).
• Go to “Play Store” and search “WhatsApp” on the search bar.
• Tap on it and start downloading followed by installing it.

Cause 4: Not Enough Storage on your Phone

Insufficient storage could be the other reason why for your WhatsApp has stopped. When your device starts running out of space, some apps may not be able to operate properly for their functions take up space in the Vivo Y36i device. And probably WhatsApp is one of them. If the space is the case with you, we suggest you the following two things to go with.

• Firstly, go to Settings and check the storage. Make sure it is enough i.e. at least 100 to 200MB.
• Secondly, start eliminating the apps that are no longer needed. This will indeed create more space in your device and will let your WhatsApp wok properly.

Cause 5: Gmail Account no longer valid or hacked

It is a well-known fact that Android device and Gmail account go hand in hand. To run the Vivo Y36i device smoothly, it is always asked to enter your Gmail address for further configurations. And when WhatsApp stops on your device, the reason might be your Gmail account. Most probably it is not valid now or maybe hacked. If this is the case, we suggest you to log out and log in with some another Gmail account.

• Log out by opening “Settings” and tap on “Accounts”.
• Choose your Google account and tap on “REMOVE ACCOUNT”.

Now, you can login again and check if WhatsApp works or not.

Cause 6: WhatsApp Incompatible with your Android Phone

If still nothing works and your WhatsApp keeps stopping, most likely the reason is the incompatibility of your WhatsApp with your device. In such case, the thing that comes to your rescue is mod WhatsApp version like GBWhatsApp. It is a mod app which is similar to WhatsApp but in a more modified way. With this, a user gets more functionalities and customizable settings when compared to WhatsApp.

If you’re wondering how you can find this app and install, you should keep reading.

To find GBWhatsApp:

Since you can look for this mod app on the Play Store, here are some of the other secure places from where you can download apk file for this GBWhatsApp. Note down these websites to get GBWhatsApp downloaded if WhatsApp has stopped.

• Latest Mod APKs
• UptoDown
• Android APKs Free
• Soft Alien
• OpenTechInfo

To Install GBWhatsApp:

Now that you have decided where to download the apk file, these are the following steps that you should follow to install it on your phone. Please have a look:

• Firstly, open “Settings” on your device and go to “Security”. Turn the “Unknown Sources” option. Doing this will let you install the apps from other locations than Play Store.

• Using the browser on your phone, download the app from any of the aforementioned website.
• Launch the GBWhatsApp apk and follow the onscreen instruction in order to install. You need to go in a similar way as you do in mormal WhatsApp app.

• Simply proceed with entering your name, country and contact number. The app will verify your account. You are now ready to use this app.

Vivo Y36i Screen Unresponsive? Here’s How to Fix It

Vivo Y36i phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Vivo Y36i touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Vivo Y36i phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Vivo Y36i touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Vivo Y36i Screen Unresponsive?

There are several reasons why a Vivo Y36i phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Vivo Y36i screen unresponsiveness, along with explanations of each.

• Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Vivo Y36i Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Vivo Y36i device unusable.

• Equipment is worn out: Hardware problems can also cause Vivo Y36i screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Vivo Y36i model, including the Y2 and 5A.

• **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Vivo Y36i Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Vivo Y36i Screen Unresponsive

In the previous section, we identified the possible causes of Vivo Y36i screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Vivo Y36i model.

1. Restart The Device

Restarting the phone is typically the initial solution that comes to mind when we encounter the Vivo Y36i black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Vivo Y36i’s touch screen and power button issues, such as unresponsiveness. By restarting the Vivo Y36i device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Vivo Y36i device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Vivo Y36ilogo appears.

2. Leave The Phone And Let The Battery Drain Completely

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Vivo Y36i device from functioning correctly. Leaving the Vivo Y36i device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Vivo Y36i device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

If restarting the Vivo Y36i device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Vivo Y36i device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Vivo Y36i Y2 and Vivo Y36i 5A.

4. Optimize Device Performance

One solution is to optimize the Vivo Y36i device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

• Select Settings> Storage > Cached Data.
• To clear the cache, select Clear Cache.

5. Back Up And Factory Reset

Another solution is to back up the Vivo Y36i device and perform a factory reset, which can help reset the Vivo Y36i device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Vivo Y36i device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Vivo Y36i Redmi 5A to erase all your data and restore it to its factory state.

• Open the Settings.
• Navigate to the Additional settings section of the Vivo Y36i Redmi 5A settings.
• Please scroll down the screen until you reach the Backup & reset option, then click to access it.
• ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Vivo Y36i Redmi 5A.
• Select All files on the phoneto make a complete format of the Vivo Y36i Redmi 5A.

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Vivo Y36i devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Vivo Y36i Y2 and Vivo Y36i 5A using Dr. Fone Repair:

• Begin by installing and opening Dr.Foneon your PC.
• Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
• On the next screen, choose “Android****Repair“ from the list of available options.
• Click on the “Start“ button to initiate the repair process.
• You will then be prompted to enter the required device information such as the Vivo Y36i device name, model number, and firmware version.
• Once you have entered the necessary information, click on the ‘Next’ button to proceed.
• Follow the on-screen instructions carefully to repair your Vivo Y36i.

How To Avoid A Vivo Y36i Screen Unresponsive?

To avoid facing a Vivo Y36i screen unresponsive issue, users can take several preventative measures. One important step is to update the Vivo Y36i phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Vivo Y36i device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Vivo Y36i device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Vivo Y36i device runs smoothly and reliably.

safe & secure

Conclusion

Encountering a Vivo Y36i screen unresponsive issue can be a common problem for some Vivo Y36i phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Vivo Y36i phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Vivo Y36i phone without any interruptions.

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