7 Solutions to Fix Error Code 963 on Google Play Of Xiaomi Civi 3 Disney 100th Anniversary Edition | Dr.fone

7 Solutions to Fix Error Code 963 on Google Play Of Xiaomi Civi 3 Disney 100th Anniversary Edition | Dr.fone

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7 Solutions to Fix Error Code 963 on Google Play Of Xiaomi Civi 3 Disney 100th Anniversary Edition

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.


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Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Xiaomi Civi 3 Disney 100th Anniversary Edition prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Xiaomi Civi 3 Disney 100th Anniversary Edition device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Xiaomi Civi 3 Disney 100th Anniversary Edition and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Xiaomi Civi 3 Disney 100th Anniversary Edition or tablet entered in Download mode. For this, following are the steps to be taken:

If the Xiaomi Civi 3 Disney 100th Anniversary Edition device contains Home button:

  • Turn the Xiaomi Civi 3 Disney 100th Anniversary Edition device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Xiaomi Civi 3 Disney 100th Anniversary Edition device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

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Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

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select “Application Manager”

Now select “Google Play Store” from “All” Apps.

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select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Xiaomi Civi 3 Disney 100th Anniversary Edition device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.


select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

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## Google Play Services Won't Update? 12 Fixes are Here on Xiaomi Civi 3 Disney 100th Anniversary Edition

Google Play Services is a crucial component of any Android device, responsible for supporting various Google apps and services. However, at times, users may encounter issues with updating Google Play Services, preventing them from accessing the latest features and security updates.

It’s pretty much annoying when you try to launch Google Play Services but it isn’t able to operate correctly. You get some of the notifications like Google Play Services won’t run unless you update Google Play Services. On the other hand, when you start to update Google Play Services, you stuck again with the error pop-ups, and Google Play Services won’t update. This can create a lot of chaos in one’s life. So, what action should one need to take in such a situation? Well! You needn’t rankle more as we will explore some of the causes and tips to fix the issue. Keep reading!

fix google play services wont update

Part 1: Causes for Google Play Services Won’t Update Issue

Before diving into the solutions, it’s essential to understand the potential causes of the Google Play Services update problem. Let’s talk about the causes without further ado.

  • 1. Incompatibility with Custom ROMs: Using a custom ROM on your Xiaomi Civi 3 Disney 100th Anniversary Edition can cause compatibility issues and prevent the installation of Google Play Services updates.
  • 2. Network connectivity issues: Poor or unstable internet connection can prevent the download and installation of updates.
  • 3. Insufficient storage space: When your device doesn’t have enough free space, it can hinder the installation of updates for Google Play Services.
  • 4. Excessive Installed Apps: a large number of installed apps on your device can exacerbate the update problem with Google Play Services.
  • 5. Cache Conflicts: Accumulated cache can lead to conflicts and cause issues with the updating process of “Google Play Services”.
  • 6. Outdated version of Google Play Store: If your device has an outdated version of the Google Play Store app, it may interfere with the update process for Google Play Services.
  • 7. Google Play Components: If certain components of Google Play Services are corrupted, it can contribute to update issues.

Part 2: One-Click Fix When Google Play Services Won’t Update

For those seeking a quick and effortless solution, several third-party tools offer one-click fixes for the Google Play Services update problem. These tools automate the update process, ensuring that you have the latest version of Google Play Services installed. However, it is crucial to use reputable and trusted tools to avoid potential security risks.

If you cannot update Google play services by the reason of custom ROM incompatibility or Google Play component corruption, there is a serious need of repairing firmware then. And to repair Android firmware, one of the expert ways is Dr.Fone - System Repair (Android) . This professional tool vows to bring your Xiaomi Civi 3 Disney 100th Anniversary Editions back to normal by fixing the issues with ease. Here are the advantages of this tool.

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Android repair tool to fix Google Play Services not updating

  • A completely user-friendly tool where no technical skills are needed.
  • All Android models are easily supported.
  • Any kind of Android issue like black screen , stuck in boot loop , Google play services won’t update, or app crashing can easily be resolved with these.
  • Full security is promised with the tool so there’s no need to worry about harmful activities like viruses or malware.
  • Trusted by a lot of users and carries a high success rate.

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How to Fix Google Play Services can’t be installed using Dr.Fone - System Repair (Android)

  • Step 1: Install the Software

Initiate the process of downloading the software on your computer. Now, click on “Install” button and go along with the installation procedure. Click on “System Repair” option from the Toolbox window.

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  • Step 2: Device Connection

Now, taking the assistance of an original USB cable, connect your Xiaomi Civi 3 Disney 100th Anniversary Edition to the PC. Then hit on “Start”.

connect android to fix google play services not updating

  • Step 3: Check the Information

You will notice the next screen which asks for some information. Please ensure to choose the correct device brand, name, model, career, and other needed details. Click on “Next” after this.

google play services not updating - enter details and fix

  • Step 4: Download Mode

You will now see some instructions on your PC screen. Just follow those according to your device. And then your device will boot in Download mode. Once done, hit on “Next”. The program will now download the firmware.

enter download mode

  • Step 5: Repair the Problem

When the firmware is downloaded completely, the program will automatically start getting fixed the issue. Wait for a while until you get the notification of the process completion.

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Part 3: 10 Common Fixes When Google Play Services Won’t Update

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Method 1. Restart your Android and try to update again

In most cases, restarting the Xiaomi Civi 3 Disney 100th Anniversary Edition device can simply do the trick. When you restart the Xiaomi Civi 3 Disney 100th Anniversary Edition device, most of the issues get eliminated making the Xiaomi Civi 3 Disney 100th Anniversary Edition device perform better than before. Also, it is all about RAM. While you restart your device, the RAM gets cleared. As a result, the apps work properly. So, in the first place, we would like you to restart your Xiaomi Civi 3 Disney 100th Anniversary Edition when you cannot update Google Play Services. Once restarted, try to update again and see if the results are positive.

Method 2. Uninstall Google Play Services Updates and Reattempt the Update

Uninstalling previous Google Play Services updates resolves conflicts and errors, often addressing the issue of updates. This process clears potential obstacles, enabling a successful update of Google Play Services. Here’s how you can do it:

  1. Open your device’s “Settings.”
  2. Scroll down and select “Apps” or “App Manager.”
  3. Locate and tap on “Google Play Services.”
  4. Depending on your device and Android version, you might need to tap on “App info” or “Storage.”
  5. Look for the option to “Uninstall updates.” This will revert Google Play Services to its original version.
  6. Confirm the action when prompted.
  7. Once the updates are uninstalled, go back to the Google Play Store.
  8. Search for “Google Play Services” using the search bar at the top.
  9. If an update is available, you’ll see the option to “Update.” Tap on it to start the update process.
  10. After the update is complete, restart your device to ensure the changes take effect.

Method 3. Update Google Play Store

Ensure that you have the latest version of the Google Play Store app installed on your device. Open the Play Store, go to Settings, and check for updates. Updating the Play Store can often resolve compatibility issues with Google Play Services updates.

Method 4. Google account and re-add it

Go to your device’s Settings, select Accounts or Users, and remove your Google account. Restart your device and add the account again. This process can refresh the connection and resolve update issues.

Method 5. Uninstall unnecessary apps

As we mentioned above, due to a lot of apps being installed at the same time, the issue can crop up. And hence, if the above solution didn’t help, you can try to uninstall the apps that you don’t need currently. We hope this works. But if not, you can go to the next fix.

Method 6. Clear Google Play Services cache

If still you cannot update Google Play Services, clearing cache can solve your problem. We also stated this in the beginning as the reason. If you don’t know, cache holds the app’s data temporarily so that it can remember the information when you next open the app. Many times, old cache files get corrupted. And clearing cache can also help in saving storage space on your device. For these reasons, you need to clear cache of Google Play Services to get rid of the problem.

Here is how to clear Google Play Services cache:

set correct date and time

  • Launch “Settings” on your phone and go to “Apps & Notifications” or “Application” or “Application Manager”.
  • Now, from all the apps’ list, choose “Google Play Services”.
  • On opening it, tap “Storage” followed by “Clear Cache”.

Method 7. Boot into download mode to clear cache of whole phone

If unfortunately, things are still the same, we would like to recommend you wipe the cache of the whole device to fix the issue. This is an advanced method to solve issues and is helpful when the Xiaomi Civi 3 Disney 100th Anniversary Edition device is facing any flaws or malfunctions. For this, you need to go to the download mode or recovery mode of your device. Every device has its own steps for this. Like in some, you need to simultaneously press the “Power” and “Volume Down” keys. While in some, the “Power” and both “Volume” keys work.

This is how it works when Google Play Services can’t be installed on your device:

google play services not installing - wipe cache

  • Turn off the Xiaomi Civi 3 Disney 100th Anniversary Edition device to begin with and then follow the steps for recovery mode.
  • On the recovery screen, use the “Volume” buttons for scrolling up and down and go to “Wipe cache partition”.
  • To confirm, press the “Power” button. Now, the Xiaomi Civi 3 Disney 100th Anniversary Edition device will begin to wipe the cache.
  • Hit reboot when asked and the Xiaomi Civi 3 Disney 100th Anniversary Edition device will now be rebooted finishing the issue.

Method 8. Check your Android storage

Generally speaking, Google Play Services can update automatically in the background. But if there is not enough storage on your Android, the automatic update may fail, so check your android space.

Method 9. battery optimization

Some devices aggressively optimize battery usage, which can interfere with the background processes required for updating Google Play Services. Disable battery optimization for Google Play Services in the Xiaomi Civi 3 Disney 100th Anniversary Edition device’s Settings to ensure uninterrupted updates.

Method 10. Check date and time settings

Sometimes, incorrect date and time settings on your device can cause conflicts with Google Play Services updates. Ensure that your device’s date and time are set correctly and set to automatic. Follow the steps below to set the date and time on your android correctly.

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set correct date and time

  • Open “Settings” and go to “General Management”.
  • Click “Date & time” and then enable “Automatic date & time”. Or you can disable and re-enable it.

Method 11. Factory Reset your Android

As a final measure, if everything went in vain, you can perform a factory reset on your device. This method will wipe away all your data while performing and make the Xiaomi Civi 3 Disney 100th Anniversary Edition device go to factory state. Please ensure to keep backing up your important data if you are going to take the help of this method.

The steps are:

google play services not installing - reset factory settings

  • Open “Settings” and go to “Backup & Reset”.
  • Choose “Factory Reset” followed by “Reset Phone”.

FAQs about Google Play Services

To provide further clarity, here are some frequently asked questions about Google Play Services:

1. What is Google Play Services?

Google Play Services is a background service on Android devices that provides essential functionality and support for various Google apps and services. It includes features like authentication, push notifications, location services, and more, enabling seamless integration and enhanced performance for Google apps.

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2. Why is it important to keep Google Play Services updated?

Keeping Google Play Services updated is crucial for several reasons. It ensures compatibility with the latest versions of Google apps, improves app performance, and enhances security. Updates often introduce new features, bug fixes, and optimizations, providing a better user experience and access to the latest advancements offered by Google.

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3. Can I uninstall Google Play Services?

No, Google Play Services cannot be uninstalled as it is a core system component required for the proper functioning of Google apps and services. Removing or disabling it can lead to malfunctions and render many Google apps non-functional. However, you can disable specific permissions or clear its cache and data if troubleshooting issues related to Google Play Services.

4. How can I check the version of Google Play Services on my device?

To check the version of Google Play Services on your Xiaomi Civi 3 Disney 100th Anniversary Edition, follow these steps:

  • Step 1. Open the Google Play Store app.
  • Step 2. Tap on the menu icon (three horizontal lines) in the upper-left corner.
  • Step 3. Scroll down and select “Settings.”
  • Step 4. Scroll to the bottom and find the “Play Store version” or “Play Services version”. The number displayed indicates the version of Google Play Services installed on your device.

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5. Why is my device not compatible with the latest version of Google Play Services?

There can be several reasons why a device is not compatible with the latest version of Google Play Services. It could be due to hardware limitations, an outdated Android operating system version, or the Xiaomi Civi 3 Disney 100th Anniversary Edition device no longer receiving official software updates. Compatibility requirements can change with newer versions of Google Play Services, and older devices may not meet the necessary criteria to support the latest updates.

Conclusion

Encountering difficulties when updating Google Play Services can be frustrating, but with the right approach, these issues can be resolved. By understanding the causes and implementing the suggested fixes outlined in this guide, you can overcome the Google Play Services update problem. Remember to prioritize storage space, ensure a stable internet connection, and keep your apps and system components up to date. By doing so, you can enjoy the full functionality of Google Play Services and benefit from the latest features and security enhancements.

Why Does My Xiaomi Civi 3 Disney 100th Anniversary Edition Keep Turning Off By Itself? 6 Fixes Are Here

Android users are usually very happy with their smartphones; however, sometimes they do complain about their phones switching off abruptly. This is a weird situation to be in because one moment you are using your phone, and the next moment it suddenly turns itself off, and when you happen to turn it back on, it functions smoothly, but only for a while.

Phones shutting off problem not only disrupts your work but also tests your patience if you are in the middle of executing an important task, playing your favorite game, typing an e-mail/message, or attending a business call, etc.

We often hear Android users ask for solutions for this problem at different forums. If you are one of them and clueless about why My Xiaomi Civi 3 Disney 100th Anniversary Edition keeps shutting off, here are ways that can help you.

So the next time you ask, “Why does My Xiaomi Civi 3 Disney 100th Anniversary Edition keep shutting off?”, refer to this article and follow the techniques given hereunder.

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Part 1: Possible reasons for phone turning off by itself

We understand your trouble when you ask, “Why does My Xiaomi Civi 3 Disney 100th Anniversary Edition keep turning off?” thus, here we have four of the possible reasons that might be causing the glitch and help you understand the problem better.

The first one is related to updating the phone’s software or any of the Apps if the download process is interrupted and not duly completed, the phone can act abnormally causing it to switch off at frequent intervals.

Then there are certain Applications that are not supported by the Android software. While using such Apps, the phone may turn off abruptly. This usually happens when you install Apps from unknown sources which are not compatible with Android.

Also, if your battery is low or has become too old, your phone may shut off and not work as smoothly.

Lastly, you can also check if you use a protective cover for your phone. Sometimes, the cover is so tight that it presses the power button continuously turning the phone off.

Now, once you have analyzed the problem, it is easier to move on to the solutions.

Part 2: Check the battery status on Android

If your phone turns off now and then while you are using it and even refuses to start when you press the power button, we suspect that there is a problem with your phone’s battery. Well, Luckily for Android users, there is a test that can be run on the phone to check the battery’s operations and health. Not many users are aware of it, and thus, we have compiled what you need to do the next time you wonder why does My Xiaomi Civi 3 Disney 100th Anniversary Edition keeps shutting off itself.

First, open the dialer on your Xiaomi Civi 3 Disney 100th Anniversary Edition shown in the screenshot below.

open the dialer

Now dial *#*#4636#*#* just like dialing a usual phone number and wait for the “Battery Info” screen to pop up.

Note: Sometimes, the above-mentioned code may not work. In such cases, try dialing *#*#INFO#*#*. The following screen will appear now.

Battery Info

If the battery looks good as you can see in the screenshot above and everything else seems normal, it means that your battery is healthy and need not be replaced. You may now move on to the next step to cure your device.

Part 3: One-click to fix Android phone keeps turning off

We understand how annoying it is to find your Xiaomi Civi 3 Disney 100th Anniversary Edition turning off randomly on its own. So, when the age-old remedies to fix the phone keeps turning off turns futile, you need to go for a reliable tool like Dr.Fone - System Repair (Android) .

Apart from tackling the Android phone keeps turning off the issue, it can also resolve all Android problems. The issues include system update fail, device stuck on logo, unresponsive, or bricked device with a blue screen of death.

Your trouble with ‘why does My Xiaomi Civi 3 Disney 100th Anniversary Edition keep shutting off?’ can be resolved easily using Dr.Fone - System Repair (Android). But, before that, you need to ensure that the Android device has been backed up properly to eliminate the risk of data erasing.

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Below are the steps that help easily fix Android device keeps turning off on its own:

Phase 1: Preparing your Xiaomi Civi 3 Disney 100th Anniversary Edition and connecting it

Step 1: On your computer, install and launch Dr.Fone. Now, click the ‘System Repair’ button over Dr.Fone window and connect the Android device to your computer.

fix phone keeps turning off

Step 2: Here, you need to press the ‘Start’ button right after hitting the ‘Android’.

choose repair to fix phone keeps turning off

Step 3: Pick your Xiaomi Civi 3 Disney 100th Anniversary Edition details over the Xiaomi Civi 3 Disney 100th Anniversary Edition device information interface. Click the ‘Next’ button afterward.

start to fix phone keeps turning off

Phase 2: Enter ‘Download’ mode to repair and resolve ‘why does My Xiaomi Civi 3 Disney 100th Anniversary Edition keep turning off’

Step 1: On your Xiaomi Civi 3 Disney 100th Anniversary Edition, go to ‘Download’ mode following the instructions.

For a device with the ‘Home’ button – Turn off the mobile and then hold down the ‘Home’, ’Volume Down’, and ’Power’ buttons together nearly for 10 seconds. Leave them all and then click the ‘Volume Up’ button to get into the ‘Download’ mode.

fix phone keeps turning off with home key

For a device lacking ‘Home’ button – After switching off the Android mobile, hold down ‘Bixby’, ‘Power’, ‘Volume Down’ key still 10 seconds. Now, un-hold them and tap the ‘Volume Up’ button to enter the ‘Download’ mode.

fix phone keeps turning off with no home key

Step 2: Hitting the ‘Next’ button will start the Android firmware download.

start firmware downloading

Step 3: Now, Dr.Fone - System Repair (Android) will verify the firmware once downloaded. Within some time the Android system gets repaired.

fixed phone keeps turning off with the repair program

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Part 4: Update software to the latest version to fix Android phone keeps turning off

Software glitches or outdated operating systems can trigger automatic shutdowns on Android phones. Updating your Xiaomi Civi 3 Disney 100th Anniversary Edition’s software version can be an effective solution to fix the issue of the phone repeatedly turning off. Regular software updates provided by the phone manufacturer often include bug fixes, performance improvements, and security patches. These updates can address underlying problems that may be causing the random shutdowns, ensuring a more stable and reliable phone performance.

To update the software on your Xiaomi Civi 3 Disney 100th Anniversary Edition, follow these steps:

Go to “Settings” on your Xiaomi Civi 3 Disney 100th Anniversary Edition and navigate to the “System” or “Software Update” section (the exact wording may vary depending on your device model and Android version). Look for the option to “Check for updates” to see if any new software updates are available.

update software

Part 5: Cool down your phone to avoid your phone keeps turning off

When a phone overheats, it can trigger an automatic shutdown as a protective mechanism to prevent damage to the Xiaomi Civi 3 Disney 100th Anniversary Edition device’s internal components. Overheating occurs when the phone’s internal temperature rises significantly, typically due to excessive heat generated by the processor and other hardware components during intensive tasks or prolonged usage.

To prevent the phone from turning off due to overheating, you can take various measures, such as limiting intensive usage, avoiding direct sunlight and hot environments, and using the phone on hard surfaces to aid heat dissipation.

cool down the phone

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Part 6: Narrow down the randomly turning off issue in Safe Mode

Starting your phone in Safe Mode is a good way to narrow down whether or not the problem is occurring because of some heavy and incompatible Apps as Safe Mode allows only built-in Apps to function. If you can use your phone in Safe Mode, consider deleting the unnecessary Apps which may be burdening the phone’s processor.

To boot into Safe Mode:

Long press the power button to see the following options on the screen.

device options

Now tap on “Power Off” for about 10 seconds and click “OK” on the message that pops-up as shown below.

safe mode

Once done, the phone will reboot and you will see “Safe Mode” on the main screen.

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safe mode

That’s all. Well, booting to Safe Mode is easy and it also helps you to identify the real problem.

Part 7: Back up your data and perform a factory reset

Note: You must take a back-up of all your data because once you perform a factory reset on your device, all media, contents, data, and other files are wiped out, including your device settings.

Wondershare Dr.Fone is a great way to back up all your data to prevent it from getting lost after resetting the phone. It works brilliantly as it backs up all data and allows users to retrieve it fully or selectively. You can backup all files from your Android to PC in just a click and restore them later. Try this software for free before purchasing it to understand it’s working better. It does not tamper with your data and only requires you to follow the simple steps given below to backup your Android data:

Wondershare Dr.Fone

Flexibly Back up and Restore Android Data

  • Back up Android data to the computer with one click.
  • Preview and selectively restore the backup to any Android device.
  • Supports 8000+ Android devices.
  • There is no data lost during backup, export, or restoration.

3,981,454 people have downloaded it

To start with, download and run the backup software on the PC.

Once you have the main screen of the software with multiple options that will appear before you, choose the “My Backup” option.

choose “Data Backup & Restore” option

Now connect the Android phone to the PC and make sure that USB debugging is turned on. Then hit “Back Up Now” and wait for the next screen to open.

connect

You will see the file types that will be backed up. Wait for the backup process to complete.

select the files

There you go, you have successfully backed up data.

select the files

![safe Download](https://images.wondershare.com/drfone/security.svg)safe & secure

Now moving on to factory reset your phone:

Simply visit “Settings” on your Xiaomi Civi 3 Disney 100th Anniversary Edition by clicking the settings icon as shown below.

visit “Settings”

And then select the “Backup and Reset” option.

select “Backup and Reset”

Once selected, tap on “Factory data reset” and then “reset device” as shown in the picture below.

Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

tap on “ERASE EVERYTHING”

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again. You can restore the backup data on your Xiaomi Civi 3 Disney 100th Anniversary Edition once you factory reset it, again using the Dr.Fone toolkit.

Now for all those of you who are wondering why does My Xiaomi Civi 3 Disney 100th Anniversary Edition keeps turning off by itself, please understand that the reasons behind the problem are simple, and so are its fixes. All you need to do is examine the problem carefully and move on to the fixes given in this article. Dr.Fone toolkit Android Data Backup & Restore feature provides an excellent platform for you to store all your data safely on your PC and retrieve it whenever you like so that you can go ahead to solve the error yourself without stressing about data loss.“Why does My Xiaomi Civi 3 Disney 100th Anniversary Edition keep shutting off?” might be common questions but can be dealt with ease if you follow the methods explained above.

So, do not hold back, go ahead, and try these tricks. They have helped many and will be useful for you too.

safe Downloadsafe & secure


  • Title: 7 Solutions to Fix Error Code 963 on Google Play Of Xiaomi Civi 3 Disney 100th Anniversary Edition | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 08:12:06
  • Updated at : 2024-07-31 08:12:06
  • Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-xiaomi-civi-3-disney-100th-anniversary-edition-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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7 Solutions to Fix Error Code 963 on Google Play Of Xiaomi Civi 3 Disney 100th Anniversary Edition | Dr.fone