[8 Quick Fixes] Unfortunately, Snapchat has Stopped on Honor X9a

Have you ever been deep in conversation with a loved one or friend, taking advantage of all the funny filters and games Snapchat has to offer when you’ve suddenly been presented with the ‘Unfortunately, Snapchat has Stopped’ error code? This is usually followed by the app crashing back to the main menu.

If so, don’t worry; you’re not alone. Snapchat crashing in this way is nothing new, but it can be incredibly annoying when it keeps happening and stops you from enjoying the conversations you care about.

Fortunately, there are plenty of solutions out there to help you out and get the app working again as it should do. Today, we’re going to explore them all to help you get back to what you were doing before and as though there was never a problem.

Part 1. Install Snapchat again from Google Play Store

One of the best ways to resolve the Snapchat crashing problem or Snap Map not working issue is to delete the app and reinstall it again. When you’re using your phone, there is data continually flowing around and data being sent here, there, and everywhere.

During these processes, bugs can occur, and if they can’t sort themselves out, the best thing to do is to reset your app and start from a fresh installation. Here’s how to do it.

Step 1: Hold down the Snapchat app from your main menu and press the ‘x’ button to uninstall the app.

Step 2: Open the Google App Store from your device and search ‘Snapchat’ in the search bar. Find the official app page and download the app onto your device.

Step 3: The app will automatically install itself once downloaded. Open the app, sign in to your account using your log-in details, and you should be able to use the app like normal.

Part 2. Check for new Snapchat Updates

Hand in hand with the problem above, sometimes a bug can restrict Snapchat from working, or perhaps your personal update settings. If you receive a Snapchat from someone with an upgraded version, this can crash your app.

Here’s how to make sure you’re running the latest version of Snapchat is Snapchat isn’t responding.

1. Launch the Play Store and navigate to the My Apps and Games page
2. Tap the Update button
3. The app will now automatically update to the latest version

Part 3. Wipe the cache of Snapchat

If you have a lot of data in your Snapchat cache, this can cause the app to become overloaded in which you’ll need to clear it to start again and refresh the app. This is a common problem that can cause Snapchat has stopped working error.

Here’s how to fix it.

1. Open the Snapchat app and tap the Profile icon on the top left-hand side of your screen

   

2. Tap the Settings gear icon on the top right

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![wipe cahce of snapchat crashing - step 2](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-two.png)

3. Scroll down the Settings menu and tap the Clear Cache option

![wipe cahce of snapchat crashing - step 3](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-three.png)

4. Here, you can choose to Clear All, but you can select individual areas if you prefer

![wipe cahce of snapchat crashing - step 4](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-four.png)

5. Tap the Confirm option to clear your cache preference completely

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![wipe cahce of snapchat crashing - step 5](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-five.png)

Part 4. Fix the system issues that caused Snapchat stopping

If you’re experiencing the Snapchat crashing on Android often, or you’re experiencing similar errors with other apps, this can be an indication that there’s something wrong with your Android operating system.

The best way to fix this is to repair your device using the software known as Dr.Fone - System Repair (Android). This is a powerful repair system that can completely recover your device from any errors, including the Snapchat keeps crashing error.

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• Can fully repair faults with your Honor X9a’s firmware in a few simple steps.
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To help you make the most of this Android repair software and to fix your Snapchat not responding error, here’s a step-by-step guide on how to use it.

Step 1: Download the Dr.Fone - System Repair (Android) software to your computer. Install the software to your Mac or Windows computer by following the onscreen instructions.

Once completed, open the software, so you’re on the main menu.

Step 2: From the main menu, click the System Repair option, followed by the Android option. Of course, if you have an iOS device you want to repair in the future, the option is there if you want it. Also, connect your Honor X9a to your computer using the USB cable.

Step 3: Confirm details.

On the next screen, use the drop-down menus to confirm the model, brand, operating system, and carrier of your device. Click Next to confirm the details are correct.

Step 4: You’ll now need to put your phone into Download Mode, sometimes referred to as Recovery Mode. For this, you can follow the onscreen instructions. Make sure your device stays connected to your computer throughout this process.

The method will slightly differ depending on whether your device has a home button, so make sure you follow the right instructions for your individual device.

Step 5: Once in Download Mode, the software will now download and install a fresh version of your Honor X9a’s operating system. This can take some time, so make sure your device stays connected, and your computer stays on and doesn’t shut down.

Step 6: That’s it! Once you see the screen saying your device has been repaired, you’ll be able to close the Dr.Fone - System Repair (Android) software, disconnect your phone, and can start using Snapchat as normal without the Snapchat not responding error coming up!

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Part 5. Check for the Android update

Similar to some of the other solutions we’ve listed above, if you’re using an outdated version of the Android operating system, but the latest version of Snapchat is coded to the most recent, this can be a cause for the Snapchat crashing on Android problem to occur.

Fortunately, it’s easy to check to make sure you’re running the latest version of Android and to download and install the update if you need it. Here’s how, which will help to sort out your Snapchat keeps crashing Android problems.

Step 1: Open the Settings menu on your Honor X9a and select the About Phone option.

Step 2: Tap the ‘Check for Updates’ option. If an update is available, you’ll then have the option to Install Now or Install Overnight. If no update is available, you’ll see a notification stating your device is up to date and no action is needed.

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Part 6. Connect to another Wi-Fi

In some cases, you may be trying to connect to a Wi-Fi network that’s not very stable. This may keep cutting the connection to your device, which in turn is causing Snapchat to crash on Android.

To resolve this, you can simply try connecting to another Wi-Fi network or a data plan to see whether this is the problem. If so, changing network and then using the Snapchat app should stop any error messages from occurring.

Step 1: Open the Settings menu on your Honor X9a, followed by the Wi-Fi option.

Step 2: Tap the new Wi-Fi network you’re currently connected to, and then tap the ‘Forget’ option, to stop your phone connecting to it.

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Step 3: Now tap the new Wi-Fi network you want to connect to. Insert the Wi-Fi security code and connect. Now try reopening and using the Snapchat to see if you can use it.

Part 7. Stop using the custom ROM

If you’re running a custom Android ROM on your device, with some versions of the ROM and some apps, you’re going to experience errors simply because of the way the apps and the ROMs are coded and designed.

Unfortunately, there’s no easy fix to this, and if you want to continue using the app, you’ll need to reflash your Honor X9a back to its original firmware, and then wait until the ROM developers update the ROM to be compatible with social apps like Snapchat.

However, this reflashing process is simple thanks to the Dr.Fone - System Repair (Android) software that we listed above. To follow the detailed step-by-step guide, follow the steps on Part 4 of this article, or follow the quick guide instructions below.

1. Download and install the Dr.Fone - System Repair (Android) software to your computer
2. Connect your Honor X9a to your Windows computer using the USB cable
3. Open the software and click the Repair option.
4. Select the Android device repair option
5. Make sure your carrier and device information are correct
6. Put your device into Download Mode by following the onscreen instructions
7. Allow the software to repair your Honor X9a automatically

Part 8. Reset the factory settings of your Android

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One of the last resorts you can take is factory resetting your Honor X9a back to its original settings. From the day you first started using your device, you’ve been using the system and downloading files and apps, and over time this increases the chances of creating a bug.

However, by resetting your device to factory settings, you can reset these bugs and get your apps and device working again free from the Unfortunately, Snapchat has stopped error message. Here’s how to factory reset your device.

Make sure you back up your personal files from your device first like your photos and music files because factory resetting your device will clear your device’s memory.

Step 1: Tap the Settings menu on your device and click the Backup and Reset option.

Step 2: Click the Reset Phone option. That’s it! The phone will take several minutes to complete the process, after which your phone will be reset to its original state.

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Top 10 Fixes for Phone Keep Disconnecting from Wi-Fi On Honor X9a

The revolutionized world is about the internet, online life, and social media. You can get all the information you need from the internet. You are a click away from booking tickets, buying groceries, calling your loved ones, or even you can handle office meetings with the internet.

Since everything revolves around the internet, it’s annoying if your WI-FI disconnects. You might question yourself why does my Wi-Fi keep disconnecting from the phone? To know the answer, read the article below.

Part 1: Why Does Your Phone Keep Disconnecting from WiFi?

Is your phone frequently getting disconnected from Wi-Fi? Or the internet service is lagging? We have a few options from which you can inspect your problem. Not all internet issues arise from the service provider, as some issues are because of the Honor X9a devices that are using the internet. Some of these issues are discussed below for your assistance:

• Router Problems

If the internet provider is doing their job right, the router might not deliver you the right thing. Like other electronic devices, they can also misbehave. This can happen because the router is faulty, or it can happen because the firmware is outdated.

• Out of Wi-Fi Range

Why does My Honor X9a keep disconnecting from Wi-Fi? It is because you might be out of range! The router’s placement is very important. The router transmits frequencies that have a limited range. If you are moving out of the range, the internet automatically disconnects.

• Wi-Fi Signals Getting Blocked

The signals from the router can dissipate from any other electronic device nearby. Signals like radio and microwaves can interfere with signal strength.

• Devices Connected with Router

Commonly, a house has around a dozen devices connected to the internet router. People do not think that the router has limited connection slots. It is unable to entertain a specific number of requests for service facilitation. The router has limitations; the service quality will drop if the limitations are exceeded. This drop in quality can also cause internet disconnection from devices.

• Unstable Internet

If your Honor X9a gets disconnected frequently, then this disconnection is due to unstable internet, but apart from the above-mentioned problems, there is another reason for internet disconnection.

Sometimes, the internet is stable, but it still disconnects. This is because the internet service provider might not send the best quality internet you have acquired it for. If your internet is stable and the phone still keeps disconnecting, then head onto the next part that will share the top 10 fixes to sort out this issue.

Part 2: 10 Ways to Fix Wi-Fi Keep Disconnecting on Phone

As we have mentioned earlier if your Wi-Fi is stable, but it keeps disconnecting from Honor X9a S22 or other Android phones, the coming section of this article is for you. We will provide you with 10 solutions with complete assistance to fix the “Wi-fi keeps disconnecting Android“ issue.

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Fix 1: Restart Your Phone

If the Wi-Fi keeps disconnecting from your Honor X9a, but the internet is stable, then you should try to fix the issue by restarting your phone. Sometimes, it’s the phone that’s causing a problem, so to resolve it, you can follow the steps given below:

Step 1: Firstly, unlock your phone. Now, press the Power button and hold it for a few seconds.

Step 2: Now, select the ‘Reboot’ option to resolve the issue from the options on the screen.

Fix 2: Check Router Settings

If your Android keeps disconnecting from Wi-Fi, you can also fix the problem by checking the router settings. This is because your phone might be blocked from connecting to the network, and if this is the scenario, your phone will never maintain the connection. You should check the Router’s admin panel or app to remove your phone from the blocklist.

Fix 3: Reconnect to Network

To fix the annoying problem that your Wi-Fi keeps disconnecting, you should try forgetting the network and then reconnecting to it. This could be done easily by following the steps below:

Step 1: First, you need to open the Wi-Fi settings menu. This could be done by pressing and holding the Wi-Fi option from the drop-down menu of your phone until the settings open up.

Step 2: A list of all the Wi-Fi networks will appear on the screen. Select the network that is causing trouble from that list and hit the ‘Forget Network’ option.

Step 3: After that, you should reconnect to this Wi-Fi network by selecting it from the Wi-Fi list and entering its password.

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Fix 4: Restart Your Router

As we discussed, to restart your phone, you can also restart the router to get rid of the problem. For this, hit the restart button on the router to get a fresh start. If the Honor X9a device has no button, disconnect the power supply and plug it back in to connect again. Most internet issues are resolved by restarting the router.

Fix 5: Forget Old Networks

The problem that your Wi-Fi keeps disconnecting can also occur because of the list of networks you have connected to. Having yourselves connected to different set of networks could turn out to be quite problematic in the process. In the process of finding and switching to the best network, your device’s Wi-Fi will continually disconnect and reconnect with the nearby networks. To finish this irritating issue, you should remove and forget all the extra networks that you connected previously.

Step 1: You should start by pressing and holding the Wi-Fi option from the drop-down menu on your phone until the Wi-Fi settings screen appears.

Step 2: You will see a list of all the Wi-Fi networks you have connected to previously. One by one, select each network and hit the ‘Forget Network’ button to remove it.

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Fix 6. Check Recently Installed Applications

Sometimes, different installed applications can also cause trouble. If your Wi-Fi was fine, but suddenly it started disconnecting, then don’t forget to check the recently installed apps. This is because with not knowing the damage it can cause, you might have installed some VPNs, connections boosters, or firewalls. You can try and disable them but if that doesn’t resolve the problem, then uninstall the app.

Step 1: For uninstalling the problematic application, you have to select it and hold it. You will see a pop-up menu of multiple options; choose the option of ‘Uninstall’ to remove the app from the phone.

Fix 7: Reset Network Settings on your Phone

It’s annoying that your Wi-Fi keeps disconnecting while you are working or studying. Android users can easily get over this problem by resetting the network settings. The steps for this fix are as follows:

Step 1: For resetting the network, start by opening the ‘Settings’ menu on your phone. Then, scroll down, look for the ‘Connection & Sharing’ option, and select it.

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Step 2: As you progress onto a new screen, you will find the option of “Reset Wi-Fi, Mobile Networks, and Bluetooth” in the menu. Select the option to lead to the next window.

Step 3: Click on the option of “Reset Settings” present on the bottom of the next screen that shows up. Provide confirmation of resetting these settings by inserting your device’s PIN, if any.

Step 4: After providing the appropriate clearances, you will be asked for another confirmation of resetting the Honor X9a device’s networks to default. Click “OK” to execute.

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Fix 8: Check Routers Range

If your Wi-Fi automatically disconnects and connects again while you are roaming in the house, then it is because of the router’s range; you should check it. For this, you can consider changing and modifying your AP (Access Point) band on your router.

Although the 5GHz frequency band is recognized for providing better network speeds, this band has a shorter range as compared to the 2.4GHz band, which has a better coverage of area. You can easily shift your router’s range through its configuration page. It is considered optimal to utilize the 2.4GHz frequency band for better ranges.

Fix 9: Stay Connected while Asleep

Most Android phones have a battery-saving feature. This feature disables the network connections to save the battery of the phone. If this is why the Wi-Fi keeps disconnecting, follow the steps shared below to fix it:

Step 1: Start by opening the ‘Settings’ menu on your phone. Then scroll down until you find the ‘Battery’ option and open it.

Step 2: Then, from the battery screen, hit the ‘More Battery Settings’ options. Then, you will see the ‘Stay Connected while Asleep’ option; turn it on.

Fix 10: Upgrade Router Firmware

If none of the above-shared fixes work, the last fix to resolve the problem is upgrading your router firmware. For this, you should contact any professional who knows network operations as upgrading router firmware takes time and requires knowledge.

Wi-Fi Stay Connected

The article above has discussed 10 solutions that offer a comprehensive toolkit to tackle the persistent issue of Wi-Fi keeps turning off Android. By toggling Airplane Mode, restarting your device, adjusting settings, and updating firmware, among other steps, you can effectively address and resolve this connectivity problem. With these solutions at your disposal, you can regain a stable and uninterrupted Wi-Fi experience on your Honor X9a.

Full Guide: How To Fix Connection Is Not Private on Honor X9a

Are you encountering the “your connection is not private” issue on your phone? We found many Android users have increasingly expressed their frustrations with this recurring problem while browsing on the internet.

Usually, you can just reload the page to fix the error. But in case it doesn’t help, you may need to look for more advanced solutions. In the following discussion, we will delve into why this “your connection is not private” on Android happens and explore solutions that work for you.

Part 1: Addressing Your Connection Is Not Private on Android

First of all, what does “your connection is not private” on Android mean? To answer this question, it’s essential to understand that this error is often associated with Secure Socket Layer (SSL) protocol issues.

SSL is a cryptographic protocol created to establish a secure communication channel over the internet. Its primary purpose is to ensure the confidentiality and integrity of data exchanged between a user’s device and a website’s server.

The error message appears when there’s a problem with the SSL/TLS (Transport Layer Security) certificate of the website you are trying to access. This certificate is a digital document that authenticates the website and encrypts the data transmitted between the user’s device and the server.

Some common factors that could trigger the “your connection is not private” on Chrome Android error:

1. Expired or invalid SSL certificate of the website;

Certificates are issued for a specific period, and if the website owner fails to renew it in time, your browser will detect it as not secure.

2. There is a mismatch between the domain on the certificate and the actual domain you are trying to visit;

This discrepancy might occur due to a misconfiguration on the website or, in some cases, due to a man-in-the-middle attack where a third party intercepts the communication between your device and the server.

3. No HTTPS enforcement;

Another reason for the issue is if the installed SSL certificate doesn’t turn on the “force HTTPS” option. This means visitors might be using the non-secure HTTP version of the site instead of the safe URL.

So, the error serves as a warning to users, indicating that the connection may not be secure and sensitive information could be at risk.

Browsers, including those on Android devices, prioritize user safety and privacy. They will block access to potentially compromised websites to prevent data theft or unauthorized access. That’s why when you get the “your connection is not private” message on Android, you can’t access the website.

Part 2: What The Error Codes in “Your Connection Is Not Private” Mean

When “your connection is not private” on Chrome Android error shows up, it often comes along with specific error codes that can indicate the root cause of the issue. Understanding these error codes is crucial for troubleshooting and resolving the problem effectively.

1. ERR_CERT_SYMANTEC_LEGACY: Unsupported Symantec-issued certificate

This error code indicates that the website you are attempting to access is equipped with an unsupported Symantec-issued certificate. Symantec, a prominent Certificate Authority, had faced concerns about the security of its certificate issuance processes.

As a result, major browsers, including Google Chrome, no longer support certificates issued by Symantec. If you encounter this error, it implies that the website’s SSL certificate is outdated and needs to be updated with a certificate from a trusted Certificate Authority.

2. NET::ERR_CERT_AUTHORITY_INVALID: Unauthenticated SSL certificate

The presence of this error code suggests that the SSL certificate of the website cannot be authenticated by your browser. This could occur if the certificate is self-signed or issued by an unrecognized Certificate Authority.

3. NET::ERR_CERT_DATE_INVALID: Date and time mismatch

This error code points to a discrepancy between your Honor X9a’s date and time settings and the information on the website’s SSL certificate, as they have expiration dates. If the date and time settings on your device are incorrect, it may prevent the certificate from being validated. Correcting your device’s date and time settings should resolve this issue.

4. SSL certificate error: Generic or unspecified problem

This is a more generic error message that indicates a problem with the website’s SSL certificate without specifying the exact nature of the issue. It could indicate various issues, such as an expired certificate, a misconfiguration in the certificate chain, or other SSL-related problems.

Part 3: How To Fix Your Connection Is Not Private on Android

Encountering the “your connection is not private” error on Android can be a frustrating experience. Fortunately, there are various methods to address and fix this issue, depending on its underlying cause.

In this section, we will explore some effective solutions to help you regain a secure and private connection.

Method 1: Clear your cache

When you use the internet, web browsers store information about your online activities in cached data and cookies to speed things up. However, having too much of this data can cause problems instead. It might even stop your browser from connecting securely.

So, clearing your browser cache and data can be a quick and simple “your connection is not private” Android fix. Follow the steps here:

• Step 1: Open and launch Chrome.
• Step 2: Access the Menu (the three dots button) to open the Settings. Select Privacy and Security > Clear Browsing Data.
• Step 3: Opt for the “All Time” option and click “Clear Data” to erase your cache.

After successfully clearing your browser cache and data, revisit the website to check if the problem persists.

Method 2: Repair the Android system

Addressing the “your connection is not private” to fix on Android involves examining both the Honor X9a device and the website. If clearing browser data doesn’t help, there might be an issue with your Android system. One solution is to use the Wondershare Dr.Fone system repair tool to fix the issues safely.

How to perform system repair with Dr.Fone:

• Step 1. Open the Repair Tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Honor X9a. Choose System Repair and pick Android as your device type.

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• Step 2. Begin Repair

Click Start on the new screen to kick off the repair. Since you’re dealing with a connection private issue on Android, select System Damage.

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• Step 3. Fill in the Honor X9a device Details

The platform will detect your Honor X9a’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

• Step 4. Activate Download Mode

Follow the instructions to put your Honor X9a into Download Mode. Once in Download Mode, you will start downloading the firmware.

• Step 5. Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar.

When done, click Done if your Android starts properly. If not, click Try Again to repeat the process.

Method 3: Check and fix the date and time on your Android

Since the error code “NET::ERR_CERT_DATE_INVALID” indicates a mismatch between the date and time on your device and your browser, you need to adjust the date and time settings on your Android to fix it.

The specific steps can vary based on your Android model, but the general approach involves locating the “date and time” settings on your phone. How to fix the date and time on Android to bypass “your connection is not private” on Chrome Android:

• Step 1: Go to your Honor X9a’s Settings > Date & Time.
• Step 2: Switch on the “Automatic Date & Time” to sync with the network-provided time.

Method 4: Perform factory reset

If nothing else works, there might be malware on your phone causing trouble. It’s crucial to eliminate this threat before further damage occurs. The recommended action is to perform a factory reset on your phone.

However, keep in mind that this process can result in data loss, so it’s essential to back up your data beforehand. Follow the steps to perform a factory reset on Android:

• Step 1: Go to your Android Settings.
• Step 2: Select Backup and Reset > Factory data reset. Then, opt to erase all data.

Most of the time, you won’t need to go to the extreme of a factory reset. The simpler solutions mentioned earlier should take care of the Security Certificate Error on your Android.

Conclusion

By now, you should have a good grasp of the “Your Connection Is Not Private” problem on Android. This issue typically arises from complications with the SSL certificate of the website, designed to ensure a secure connection.

When you see the error message, it often comes with specific codes that indicate the underlying problem. Several methods can be employed to fix the “Your Connection Is Not Private” on Android. Clearing the browser cache, repairing the Android system using tools like Dr.Fone, checking and fixing date and time settings, and performing a factory reset as a last resort are among the solutions.

By prioritizing user safety and following the step-by-step approach in this guide, you can navigate and resolve this common internet browsing challenge on your Honor X9as.