[8 Quick Fixes] Unfortunately, Snapchat has Stopped on Infinix Smart 8 Pro

Have you ever been deep in conversation with a loved one or friend, taking advantage of all the funny filters and games Snapchat has to offer when you’ve suddenly been presented with the ‘Unfortunately, Snapchat has Stopped’ error code? This is usually followed by the app crashing back to the main menu.

If so, don’t worry; you’re not alone. Snapchat crashing in this way is nothing new, but it can be incredibly annoying when it keeps happening and stops you from enjoying the conversations you care about.

Fortunately, there are plenty of solutions out there to help you out and get the app working again as it should do. Today, we’re going to explore them all to help you get back to what you were doing before and as though there was never a problem.

Part 1. Install Snapchat again from Google Play Store

One of the best ways to resolve the Snapchat crashing problem or Snap Map not working issue is to delete the app and reinstall it again. When you’re using your phone, there is data continually flowing around and data being sent here, there, and everywhere.

During these processes, bugs can occur, and if they can’t sort themselves out, the best thing to do is to reset your app and start from a fresh installation. Here’s how to do it.

Step 1: Hold down the Snapchat app from your main menu and press the ‘x’ button to uninstall the app.

Step 2: Open the Google App Store from your device and search ‘Snapchat’ in the search bar. Find the official app page and download the app onto your device.

Step 3: The app will automatically install itself once downloaded. Open the app, sign in to your account using your log-in details, and you should be able to use the app like normal.

Part 2. Check for new Snapchat Updates

Hand in hand with the problem above, sometimes a bug can restrict Snapchat from working, or perhaps your personal update settings. If you receive a Snapchat from someone with an upgraded version, this can crash your app.

Here’s how to make sure you’re running the latest version of Snapchat is Snapchat isn’t responding.

1. Launch the Play Store and navigate to the My Apps and Games page
2. Tap the Update button
3. The app will now automatically update to the latest version

Part 3. Wipe the cache of Snapchat

If you have a lot of data in your Snapchat cache, this can cause the app to become overloaded in which you’ll need to clear it to start again and refresh the app. This is a common problem that can cause Snapchat has stopped working error.

Here’s how to fix it.

1. Open the Snapchat app and tap the Profile icon on the top left-hand side of your screen

   

2. Tap the Settings gear icon on the top right

![wipe cahce of snapchat crashing - step 2](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-two.png)

3. Scroll down the Settings menu and tap the Clear Cache option

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![wipe cahce of snapchat crashing - step 3](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-three.png)

4. Here, you can choose to Clear All, but you can select individual areas if you prefer

   

5. Tap the Confirm option to clear your cache preference completely

   

Part 4. Fix the system issues that caused Snapchat stopping

If you’re experiencing the Snapchat crashing on Android often, or you’re experiencing similar errors with other apps, this can be an indication that there’s something wrong with your Android operating system.

The best way to fix this is to repair your device using the software known as Dr.Fone - System Repair (Android). This is a powerful repair system that can completely recover your device from any errors, including the Snapchat keeps crashing error.

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To help you make the most of this Android repair software and to fix your Snapchat not responding error, here’s a step-by-step guide on how to use it.

Step 1: Download the Dr.Fone - System Repair (Android) software to your computer. Install the software to your Mac or Windows computer by following the onscreen instructions.

Once completed, open the software, so you’re on the main menu.

Step 2: From the main menu, click the System Repair option, followed by the Android option. Of course, if you have an iOS device you want to repair in the future, the option is there if you want it. Also, connect your Infinix Smart 8 Pro to your computer using the USB cable.

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Step 3: Confirm details.

On the next screen, use the drop-down menus to confirm the model, brand, operating system, and carrier of your device. Click Next to confirm the details are correct.

Step 4: You’ll now need to put your phone into Download Mode, sometimes referred to as Recovery Mode. For this, you can follow the onscreen instructions. Make sure your device stays connected to your computer throughout this process.

The method will slightly differ depending on whether your device has a home button, so make sure you follow the right instructions for your individual device.

Step 5: Once in Download Mode, the software will now download and install a fresh version of your Infinix Smart 8 Pro’s operating system. This can take some time, so make sure your device stays connected, and your computer stays on and doesn’t shut down.

Step 6: That’s it! Once you see the screen saying your device has been repaired, you’ll be able to close the Dr.Fone - System Repair (Android) software, disconnect your phone, and can start using Snapchat as normal without the Snapchat not responding error coming up!

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Part 5. Check for the Android update

Similar to some of the other solutions we’ve listed above, if you’re using an outdated version of the Android operating system, but the latest version of Snapchat is coded to the most recent, this can be a cause for the Snapchat crashing on Android problem to occur.

Fortunately, it’s easy to check to make sure you’re running the latest version of Android and to download and install the update if you need it. Here’s how, which will help to sort out your Snapchat keeps crashing Android problems.

Step 1: Open the Settings menu on your Infinix Smart 8 Pro and select the About Phone option.

Step 2: Tap the ‘Check for Updates’ option. If an update is available, you’ll then have the option to Install Now or Install Overnight. If no update is available, you’ll see a notification stating your device is up to date and no action is needed.

Part 6. Connect to another Wi-Fi

In some cases, you may be trying to connect to a Wi-Fi network that’s not very stable. This may keep cutting the connection to your device, which in turn is causing Snapchat to crash on Android.

To resolve this, you can simply try connecting to another Wi-Fi network or a data plan to see whether this is the problem. If so, changing network and then using the Snapchat app should stop any error messages from occurring.

Step 1: Open the Settings menu on your Infinix Smart 8 Pro, followed by the Wi-Fi option.

Step 2: Tap the new Wi-Fi network you’re currently connected to, and then tap the ‘Forget’ option, to stop your phone connecting to it.

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Step 3: Now tap the new Wi-Fi network you want to connect to. Insert the Wi-Fi security code and connect. Now try reopening and using the Snapchat to see if you can use it.

Part 7. Stop using the custom ROM

If you’re running a custom Android ROM on your device, with some versions of the ROM and some apps, you’re going to experience errors simply because of the way the apps and the ROMs are coded and designed.

Unfortunately, there’s no easy fix to this, and if you want to continue using the app, you’ll need to reflash your Infinix Smart 8 Pro back to its original firmware, and then wait until the ROM developers update the ROM to be compatible with social apps like Snapchat.

However, this reflashing process is simple thanks to the Dr.Fone - System Repair (Android) software that we listed above. To follow the detailed step-by-step guide, follow the steps on Part 4 of this article, or follow the quick guide instructions below.

1. Download and install the Dr.Fone - System Repair (Android) software to your computer
2. Connect your Infinix Smart 8 Pro to your Windows computer using the USB cable
3. Open the software and click the Repair option.
4. Select the Android device repair option
5. Make sure your carrier and device information are correct
6. Put your device into Download Mode by following the onscreen instructions
7. Allow the software to repair your Infinix Smart 8 Pro automatically

Part 8. Reset the factory settings of your Android

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One of the last resorts you can take is factory resetting your Infinix Smart 8 Pro back to its original settings. From the day you first started using your device, you’ve been using the system and downloading files and apps, and over time this increases the chances of creating a bug.

However, by resetting your device to factory settings, you can reset these bugs and get your apps and device working again free from the Unfortunately, Snapchat has stopped error message. Here’s how to factory reset your device.

Make sure you back up your personal files from your device first like your photos and music files because factory resetting your device will clear your device’s memory.

Step 1: Tap the Settings menu on your device and click the Backup and Reset option.

Step 2: Click the Reset Phone option. That’s it! The phone will take several minutes to complete the process, after which your phone will be reset to its original state.

Guide: How To Unbrick a Bricked Infinix Smart 8 Pro Phone

Infinix Smart 8 Pro phones are super popular thanks to their excellent features and affordable prices. But being so popular means people try to customize them with custom software. If you’re not careful, you might have a “bricked” Infinix Smart 8 Pro phone. It won’t work at all. It will be more like a brick than a smartphone.

Don’t worry, though. This guide is here to help. It will show you how to unbrick your phone step by step. You’ll learn to bring your phone back to life and make it work again. So, get started on fixing your bricked Infinix Smart 8 Pro phone by reading this article.

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Part 1. Common Reasons Why Infinix Smart 8 Pro Phones Get Bricked

A bricked phone might sound like a techy term, but it’s pretty simple – when your Infinix Smart 8 Pro phone turns into a lifeless block that won’t do anything. In this section, you’ll learn all about why this happens, so you can avoid these issues and keep your phone alive as long as possible.

• Trying to flash incompatible ROMs. Sometimes, people want their Infinix Smart 8 Pro phones to run different software like a custom version of Android called a ROM. But if you use the correct ROM for your specific phone, it can mess things up nicely. Also, inexperience with ROM flashing can hard brickyour Infinix Smart 8 Pro Be sure to follow guides and ask for community help online.
• Rooting mishaps/failures.“Rooting” means giving your phone superpowers, but if you mess up, it can go wrong. Your phone might not boot up, leaving you with a brick. Like the previous bullet, follow guides carefully, especially if inexperienced.
• Failed Firmware Updates. When your phone asks you to update its software, following the instructions carefully is essential. If you interrupt the process or something goes wrong, your phone could be bricked.

Now, you must know about soft and hard-bricking to learn how to diagnose your phone. Soft bricking is like a phone’s bad day – it might not start up. However, with the right help, you can fix it. Hard bricking is worse. It’s when your phone is a paperweight – it won’t turn on, respond, or do anything useful.

Part 2. Method 1: Use the Infinix Smart 8 Pro Flash Tool To Recover Bricked Infinix Smart 8 Pro Phones

Say you’ve accidentally bricked your Infinix Smart 8 Pro phone due to rooting or ROM flashing. You might feel scared, but imagine having a magic wand that can fix your bricked phone. That’s what the Infinix Smart 8 Pro Flash Tool is –a dedicated Infinix Smart 8 Pro unbricking tool. It lets you install or flash different software onto your phone, giving it a fresh start. Most of the time, a simple firmware flash will unbrick your Infinix Smart 8 Pro.

The Infinix Smart 8 Pro Flash Tool is a superhero for various situations. Here are some scenarios where it can save the day:

• **Device Recovery.**If your phone is bricked or acting strange, the Flash Tool can help bring it back to life.
• Firmware Updates. You can use it to install official updates released by Infinix Smart 8 Pro, ensuring your phone runs smoothly.
• **Device Customization.**Want a different look for your phone? The Flash Tool can help you install custom ROMs or themes.
• **Bug Fixes.**Got pesky bugs or glitches? The Flash Tool can replace corrupted software to make your phone behave.
• Performance Enhancement. If your phone feels sluggish, the Flash Tool can boost its speed by flashing a new OS.

How To Use the Infinix Smart 8 Pro Flash Tool To Unbrick a Infinix Smart 8 Pro Phone

Now that you know what the Infinix Smart 8 Pro Flash Tool is all about, it’s time to learn how to use it. If you’ve bricked your Infinix Smart 8 Pro phone, follow the steps below:

• Step 1. Download the Infinix Smart 8 Pro Flash Tool and the stock firmware of your device on your computer.
• Step 2. Turn off your phone. Then, press and hold the Volume Down + Power Key simultaneously for 6-8 seconds. This will force your phone to enter the Fastboot mode.

• Step 3. Connect your phone to your computer using a cable when you see this screen flash.

• Step 4. Using the Infinix Smart 8 Pro Flash Tool, click Select. Then, locate the firmware files you downloaded earlier.

• Step 5. Click the refresh button until the flash tool recognizes your device. Then, click flash to replace the firmware. A text saying “success” should appear under the result column.

Congratulations! Your phone should be up and working after following these steps.

Part 3. Method 2: Wondershare Dr.Fone System Repair – Your One-Stop Shop for Unbricking Your Infinix Smart 8 Pro Phone

If you gave the Infinix Smart 8 Pro Flash Tool a shot and your phone is still not cooperating, don’t lose hope. Sometimes, the magic touch needs a slight variation. That’s where Dr.Fone comes into play. This dedicated software can work wonders when fixing various phone problems. It can even help in cases of bricked Infinix Smart 8 Pro phones involving software or firmware issues.

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One of Dr.Fone’s most astonishing powers is its “System Repair” feature. This is where the real magic happens. If your Infinix Smart 8 Pro phone is bricked, it can help repair the underlying software glitches that caused the issue. Moreover, Dr.Fone brings a toolbox of features to the table, making it more than just a one-trick pony. Here are its key features:

• **Data Recovery:**If you’ve lost precious data, Dr.Fone can help recover it, even from a bricked phone.
• **Data Transfer:**You can quickly move data between devices, even if one is unresponsive.
• **System Backup & Restore:**Fone can help you create a backup of your phone’s system and restore it when needed.
• **Unlocking Tools:**If you’re locked out of your phone, Dr.Fone can help you regain access.

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How To Use Dr.Fone System Recovery Feature To Unbrick a Infinix Smart 8 Pro Phone

Now that you know about Dr.Fone, it’s time to understand how to use it. Hopefully, it can save your bricked Infinix Smart 8 Pro phone from its problems. Follow the steps below:

• Step 1. DownloadDr.Fone from its official website , and launch it on your computer. After entering the Toolbox menu from the left panel, click System Repair. Make sure that your Infinix Smart 8 Pro phone is connected.
• Step 2. Select Android on the next screen.

• Step 3. Initiate the Android System Repair by clicking Start.

• Step 4. Confirm your device details. You can edit any details that might be wrong.

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• Step 5. Put your phone into Download mode. Follow the guidelines for phones with or without home buttons. Your phone will begin downloading the dedicated firmware.

• Step 6. After downloading the firmware, verify and proceed with the installation by clicking Fix Now. Confirm firmware installation by typing “000000” into the text box in the appearing window. Click Confirm afterward.

• Step 7. After the process is finished, your phone should now be okay. Click Done.

Part 4. Best Practices/Tips Before Unbricking Your Phone

Before diving into the unbricking process, you must arm yourself with some tips and precautions to ensure your recovery journey is as smooth as possible. Here’s what you need to know:

• Backing Up Data: An Ounce of Prevention. Remember the golden rule: always back up your data before attempting any phone recovery. Unbricking might save your phone, but being safe is better than sorry.
• **Authentic Tools and Software: Stay on the Safe Side.**Using genuine and trustworthy tools is crucial when unbricking your Infinix Smart 8 Pro This applies especially to Dr.Fone, which you should only download from the official website. Additionally, when recovering your phone’s software, use authentic Infinix Smart 8 Pro ROMs (the operating system’s files).
• **Learning from Online Guides and Communities: Seek Guidance.**Navigating the unbricking process might seem daunting, but you’re not alone. There are many online guides, tutorials, and communities where people share their experiences and solutions.

Conclusion

So, there you have it – your guide to fixing a bricked Infinix Smart 8 Pro phone. Remember, bricking happens when your phone stops working. You won’t be afraid when that happens, as you learned about the Infinix Smart 8 Pro Flash Tool and Dr.Fone. They are your phone-saving superheroes that can unbrick even a hard-bricked Infinix Smart 8 Pro phone.

As a parting reminder, always keep a tool ready for emergencies. For this, choose Dr.Fone. It’s a super tool for all your phone problems. Give it a shot and be confident with your phone wherever you go and whatever you do with it.

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Play Store Not Working On Infinix Smart 8 Pro? 8 Solutions Inside

A functional Google Play Store is crucial for Android users to access, update, and install apps. Unfortunately, common issues like your Google Play Store not working can disrupt this experience. If you find your Play Store misbehaving more often than not, don’t fret.

In this guide, discover reliable solutions when your Google Play Store is not responding. The article will teach you how to tackle these problems and ensure a seamless app experience. Don’t let technical glitches hinder your digital journey—follow these troubleshooting steps for a swift resolution. Explore the page below to learn more.

Part I. 7 Common Google Play Store Issues Users Encounter

The Google Play Store serves as the epicenter for Android users. It facilitates seamless access to a vast array of apps. However, encountering issues with the platform can impact the functionality of your device. Below are 7 common issues on why your Google Play Store is not responding.

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Inability To Open the Play Store

The inability to open the Play Store leaves you without access to new apps or updates. The issue is often accompanied by error messages, which can leave you scratching your head.

Crashing Issues

Frequent crashes undermine the stability of the Play Store. Users attempting to browse or download apps may find themselves abruptly kicked out of the application. It can disrupt your intended tasks and cause annoyance in the long run.

Not Responding Errors

The dreaded “Not Responding” message can bring usability to a standstill. Users navigating the Play Store may experience delays or complete unresponsiveness. It can lead to a frustrating and unproductive experience.

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Download and Installation Failures

When downloads and installations fail, you will be unable to enjoy new apps or updates. This issue can be annoying when trying to access crucial software improvements or security updates.

Authentication and Account Issues

Problems with authentication and account access can lock users out of their Google accounts on the Play Store. It prevents users from purchasing or downloading apps. The issue not only hampers functionality but also raises security concerns.

Update Problems

Difficulties in updating apps can leave users with outdated software. It can potentially compromise security and miss out on new features. The issue diminishes the user experience by depriving you of the latest enhancements.

Connection and Network Errors

Persistent connection and network errors impede the Play Store’s ability to fetch data. It hinders users from browsing and downloading apps. The issue is frustrating in areas with unstable internet connectivity.

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Part II. Why Does the Google Play Store Keep Stopping?

If you’re wondering why does Google Play Store keeps stopping on your phone, there can be several factors. Here are some of them below.

• **Network issues.**Unstable or poor internet connections can disrupt the communication between the Infinix Smart 8 Pro device and the Play Store. It can lead to frequent crashes.
• **Outdated Play Store version.**Running an outdated version of the Play Store may result in compatibility issues. The lack of essential updates can cause the application to stop unexpectedly.
• Cache and data accumulation. Over time, cached data and accumulated data in the Play Store can become corrupted. It can hinder the smooth operation of your phone and contribute to sudden stops.
• Google account problems. Authentication issues, incorrect credentials, or other problems with the linked Google account can disrupt the Play Store’s functionality. This can also lead to repeated crashes.
• **System glitches and bugs.**Inherent glitches and bugs within the Android operating system may affect the Play Store’s performance. They can cause your device to stop unexpectedly.

Part III.7 Quick Solutions To Resolve Play Store Not Working Issues

Encountering issues with the Google Play Store can be frustrating. It disrupts your ability to download, update, or access essential apps. Here are seven quick solutions when your Google Play Store unfortunately has stopped.

Clear Cache and Data

Revitalize your Google Play Store by addressing performance issues. Clearing cache and data can be a crucial step when troubleshooting malfunctions or glitches in the app. Here’s how.

• Step 1: Head to your device’s Settings and navigate to Apps or Application Manager.
• Step 2: Locate and select Google Play Store. Within Storage, choose Clear Cache and Clear Data. Confirm your action and restart the Play Store.

Update Play Store

Enhance your Play Store’s functionality by ensuring it’s up-to-date. This method suits those who haven’t updated their Google Play Store for a long time. Follow the steps below.

• Step 1: Open the Play Store app and tap the three horizontal lines in the top-left corner to access the menu.
• Step 2: Select Settings and scroll down to find the Play Store version. Install any available updates.

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Check Internet Connection

Ensure a stable internet connection on your device. Switch between Wi-Fi and mobile data to identify connectivity issues. Restart your router or modem if problems persist.

Reset App Preferences

Restore your device’s app settings to default for improved functionality. Below are the steps.

• Step 1: Go to your device’s Settings and select Apps or Application Manager.
• Step 2: Tap the three dots in the top-right corner and choose Reset app preferences.

Re-add Google Account

Resolve Play Store issues by re-adding your Google account. Follow these steps in Settings to remove and re-add your Google account, ensuring a seamless and error-free experience.

• Step 1: Navigate to Settings and choose Accounts or Users & Accounts.
• Step 2: Select Google and remove the account. Re-add the Google account and verify if the Play Store functions properly.

Uninstall Play Store Updates

This method troubleshoots Play Store problems by uninstalling updates. Here’s how.

• Step 1: Access Settings and go to Apps or Application Manager.
• Step 2: Find Google Play Store and tap on Uninstall Updates. Confirm the action and restart the Play Store.

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Perform a System Update

Ensure your device’s overall stability by performing a system update to ensure the stable operation of the Play Store. Follow the steps below.

• Step 1: Access Settings, scroll down, and select System or Software Update.
• Step 2: Next, choose System update or Check for Updates and install any available system updates**.**

If you’re still asking yourself why my Google Play Store is not opening after conventional methods prove ineffective, it may lead you to explore third-party tools. As a final recourse, considering reputable tools like Wondershare Dr.Fone - System Repair introduces a fresh approach to troubleshooting your device.

Part IV. How To Repair Play Store Not Working With an Alternative

Repairing your Google Play Store can be swift and effective with Dr.Fone - System Repair. This tool offers advanced features to diagnose and fix various system issues without the advanced skills required. It provides a quick and efficient resolution for a malfunctioning Google Play Store. Follow these three simple steps to get started:

• Step 1: Begin by downloading and installing Dr.Fone - System Repair (Android) on your computer.

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• Step 2: Launch the program and connect your Infinix Smart 8 Pro to the computer using a USB cable. Choose the Infinix Smart 8 Pro device type and click Start to initiate the repair process.

• Step 3: Dr.Foneshould automatically detect the brand of your device. Next, choose the Name, Model, Country, and Carrier. Tick the checkmark and click Next to continue. Follow the on-screen instructions and wait for the repair process to complete.

• Step 4: Simply click Done on the prompt window displaying a confirmation message to exit the tool if your Infinix Smart 8 Pro starts successfully. In the event that the Infinix Smart 8 Pro device fails to start, select Try Again to initiate the process once more.

Bonus: What Else Can Dr.Fone - System Repair Do?

Beyond its utility in fixing Google Play Store malfunctions, Dr.Fone is known for its user-friendly interface and high success rate. Its ability to address a wide range of Android issues offers a comprehensive solution to various system-related problems. Below are the platform’s key highlights.

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• Fixes diverse Android issues. Dr.Fone - System Repair excels in resolving a multitude of Android problems. This includes a black screen, a boot loop, and bricked Android devices. Its comprehensive approach ensures you can rely on a single tool to tackle a wide range of system-related issues.
• Support for over 1000 Android models. Dr.Fone supports over 1000 Android models. The broad coverage ensures diverse devices can use the software to troubleshoot and repair their Android systems.
• User-Friendly interface. Dr.Fone is designed with simplicity in mind. It offers an easy-to-use interface that caters to both novice and experienced users.
• High success rate. The software boasts a high success rate in resolving Android issues. Its effectiveness in tackling various problems has garnered trust among users. It’s one of the go-to solutions for those seeking reliable and efficient system repairs.

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Conclusion

Addressing issues when your Google Play Store does not work is crucial for an uninterrupted Android experience. Follow the outlined steps to regain control and enjoy a seamless app experience. Don’t let frustrations linger; take immediate action for a hassle-free Google Play Store.

Lastly, having Dr.Fone - System Repair at your side offers a reliable solution for a wide range of Android concerns. Don’t worry if your Google Play store is not responding, and Dr.Fone can fix it in minutes.