8 Quick Fixes Unfortunately, Snapchat has Stopped on OnePlus Ace 2 | Dr.fone
[8 Quick Fixes] Unfortunately, Snapchat has Stopped on OnePlus Ace 2
Have you ever been deep in conversation with a loved one or friend, taking advantage of all the funny filters and games Snapchat has to offer when you’ve suddenly been presented with the ‘Unfortunately, Snapchat has Stopped’ error code? This is usually followed by the app crashing back to the main menu.
If so, don’t worry; you’re not alone. Snapchat crashing in this way is nothing new, but it can be incredibly annoying when it keeps happening and stops you from enjoying the conversations you care about.
Fortunately, there are plenty of solutions out there to help you out and get the app working again as it should do. Today, we’re going to explore them all to help you get back to what you were doing before and as though there was never a problem.
Part 1. Install Snapchat again from Google Play Store
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![snapchat not responding - reinstall snapchat](https://images.wondershare.com/drfone/article/2019/04/install-snapchat-googleplay.png)One of the best ways to resolve the Snapchat crashing problem or Snap Map not working issue is to delete the app and reinstall it again. When you’re using your phone, there is data continually flowing around and data being sent here, there, and everywhere.
During these processes, bugs can occur, and if they can’t sort themselves out, the best thing to do is to reset your app and start from a fresh installation. Here’s how to do it.
Step 1: Hold down the Snapchat app from your main menu and press the ‘x’ button to uninstall the app.
Step 2: Open the Google App Store from your device and search ‘Snapchat’ in the search bar. Find the official app page and download the app onto your device.
Step 3: The app will automatically install itself once downloaded. Open the app, sign in to your account using your log-in details, and you should be able to use the app like normal.
Part 2. Check for new Snapchat Updates
Hand in hand with the problem above, sometimes a bug can restrict Snapchat from working, or perhaps your personal update settings. If you receive a Snapchat from someone with an upgraded version, this can crash your app.
Here’s how to make sure you’re running the latest version of Snapchat is Snapchat isn’t responding.
- Launch the Play Store and navigate to the My Apps and Games page
- Tap the Update button
- The app will now automatically update to the latest version
Part 3. Wipe the cache of Snapchat
If you have a lot of data in your Snapchat cache, this can cause the app to become overloaded in which you’ll need to clear it to start again and refresh the app. This is a common problem that can cause Snapchat has stopped working error.
Here’s how to fix it.
- Open the Snapchat app and tap the Profile icon on the top left-hand side of your screen
![wipe cahce of snapchat crashing - step 1](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-one.png)
- Tap the Settings gear icon on the top right
![wipe cahce of snapchat crashing - step 2](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-two.png)
- Scroll down the Settings menu and tap the Clear Cache option
![wipe cahce of snapchat crashing - step 3](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-three.png)
- Here, you can choose to Clear All, but you can select individual areas if you prefer
![wipe cahce of snapchat crashing - step 4](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-four.png)
Tap the Confirm option to clear your cache preference completely
Part 4. Fix the system issues that caused Snapchat stopping
If you’re experiencing the Snapchat crashing on Android often, or you’re experiencing similar errors with other apps, this can be an indication that there’s something wrong with your Android operating system.
The best way to fix this is to repair your device using the software known as Dr.Fone - System Repair (Android). This is a powerful repair system that can completely recover your device from any errors, including the Snapchat keeps crashing error.
Dr.Fone - System Repair (Android)
Dedicated repair tool to fix Snapchat crashing on Android.
- Recover your device from any problem, including black screen or unresponsive screen.
- Supports over 1000+ unique Android devices, models, and brands.
- Trusted by over 50+ million customers around the world.
- Can fully repair faults with your OnePlus Ace 2’s firmware in a few simple steps.
- One of the most user-friendly applications in the world.
3,889,035 people have downloaded it
To help you make the most of this Android repair software and to fix your Snapchat not responding error, here’s a step-by-step guide on how to use it.
Step 1: Download the Dr.Fone - System Repair (Android) software to your computer. Install the software to your Mac or Windows computer by following the onscreen instructions.
Once completed, open the software, so you’re on the main menu.
Step 2: From the main menu, click the System Repair option, followed by the Android option. Of course, if you have an iOS device you want to repair in the future, the option is there if you want it. Also, connect your OnePlus Ace 2 to your computer using the USB cable.
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Step 3: Confirm details.
On the next screen, use the drop-down menus to confirm the model, brand, operating system, and carrier of your device. Click Next to confirm the details are correct.
Step 4: You’ll now need to put your phone into Download Mode, sometimes referred to as Recovery Mode. For this, you can follow the onscreen instructions. Make sure your device stays connected to your computer throughout this process.
The method will slightly differ depending on whether your device has a home button, so make sure you follow the right instructions for your individual device.
Step 5: Once in Download Mode, the software will now download and install a fresh version of your OnePlus Ace 2’s operating system. This can take some time, so make sure your device stays connected, and your computer stays on and doesn’t shut down.
Step 6: That’s it! Once you see the screen saying your device has been repaired, you’ll be able to close the Dr.Fone - System Repair (Android) software, disconnect your phone, and can start using Snapchat as normal without the Snapchat not responding error coming up!
safe & secure
Part 5. Check for the Android update
Similar to some of the other solutions we’ve listed above, if you’re using an outdated version of the Android operating system, but the latest version of Snapchat is coded to the most recent, this can be a cause for the Snapchat crashing on Android problem to occur.
Fortunately, it’s easy to check to make sure you’re running the latest version of Android and to download and install the update if you need it. Here’s how, which will help to sort out your Snapchat keeps crashing Android problems.
Step 1: Open the Settings menu on your OnePlus Ace 2 and select the About Phone option.
Step 2: Tap the ‘Check for Updates’ option. If an update is available, you’ll then have the option to Install Now or Install Overnight. If no update is available, you’ll see a notification stating your device is up to date and no action is needed.
Part 6. Connect to another Wi-Fi
In some cases, you may be trying to connect to a Wi-Fi network that’s not very stable. This may keep cutting the connection to your device, which in turn is causing Snapchat to crash on Android.
To resolve this, you can simply try connecting to another Wi-Fi network or a data plan to see whether this is the problem. If so, changing network and then using the Snapchat app should stop any error messages from occurring.
Step 1: Open the Settings menu on your OnePlus Ace 2, followed by the Wi-Fi option.
Step 2: Tap the new Wi-Fi network you’re currently connected to, and then tap the ‘Forget’ option, to stop your phone connecting to it.
Step 3: Now tap the new Wi-Fi network you want to connect to. Insert the Wi-Fi security code and connect. Now try reopening and using the Snapchat to see if you can use it.
Part 7. Stop using the custom ROM
If you’re running a custom Android ROM on your device, with some versions of the ROM and some apps, you’re going to experience errors simply because of the way the apps and the ROMs are coded and designed.
Unfortunately, there’s no easy fix to this, and if you want to continue using the app, you’ll need to reflash your OnePlus Ace 2 back to its original firmware, and then wait until the ROM developers update the ROM to be compatible with social apps like Snapchat.
However, this reflashing process is simple thanks to the Dr.Fone - System Repair (Android) software that we listed above. To follow the detailed step-by-step guide, follow the steps on Part 4 of this article, or follow the quick guide instructions below.
- Download and install the Dr.Fone - System Repair (Android) software to your computer
- Connect your OnePlus Ace 2 to your Windows computer using the USB cable
- Open the software and click the Repair option.
- Select the Android device repair option
- Make sure your carrier and device information are correct
- Put your device into Download Mode by following the onscreen instructions
- Allow the software to repair your OnePlus Ace 2 automatically
Part 8. Reset the factory settings of your Android
One of the last resorts you can take is factory resetting your OnePlus Ace 2 back to its original settings. From the day you first started using your device, you’ve been using the system and downloading files and apps, and over time this increases the chances of creating a bug.
However, by resetting your device to factory settings, you can reset these bugs and get your apps and device working again free from the Unfortunately, Snapchat has stopped error message. Here’s how to factory reset your device.
Make sure you back up your personal files from your device first like your photos and music files because factory resetting your device will clear your device’s memory.
Step 1: Tap the Settings menu on your device and click the Backup and Reset option.
Step 2: Click the Reset Phone option. That’s it! The phone will take several minutes to complete the process, after which your phone will be reset to its original state.
4 Ways to Fix Android Blue Screen of Death On OnePlus Ace 2
Android is undoubtedly amongst the best smartphone platforms but comes with its own share of glitches. The Android screen of death is observed by many users all over the world who complain of their device screen turning blue rendering their phone/tablet unresponsive. This is called the Android blue screen of death and it usually occurs when you turn on your device by pressing the Power On button but your device does not boot up normally and remains stuck at a plain blue screen without any error message.
Such an Android screen of death is caused by a temporary software crash but can also occur due to certain hardware issues. We understand the inconvenience caused to you when you see the Android blue screen of death. Here are ways to fix the error and great software to extract all your data to keep it unaltered and safe.
Read on to learn more about the Android screen of death and ways to combat it.
Part 1: How to rescue data on OnePlus Ace 2 with blue screen of death?
The Android blue screen of death issue is not a difficult problem to deal with and can be fixed by you by following the easy steps given in this article. We suggest that all readers rescue the data stored on their Android devices to prevent data loss and keep it stored in your PC from where it can be accessed and recovered by you anytime, anywhere. This task might sound tedious, but, we have for you Dr.Fone - Data Recovery (Android) , a software specially designed to retrieve data from broken and damaged OnePlus Ace 2 phones and tabs, especially OnePlus Ace 2 devices, and keep it safe in your PC without tampering with it or altering its format. It efficiently extracts data from broken or unresponsive OnePlus Ace 2 devices, phones/tabs stuck at black/blue screen, or whose system crashed due to a virus attack.
Dr.Fone - Data Recovery (Android)
World’s 1st data retrieval software for broken Android devices.
- It can also be used to recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
- Highest retrieval rate in the industry.
- Recover photos, videos, contacts, messages, call logs, and more.
- Compatible with OnePlus Ace 2 devices.
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Follow the steps given below to extract data when you experience an Android screen of death:
1. Download, install, and run the Dr.Fone - Data Recovery (Android) tool on your PC. Connect your device using a USB cable and move on to the main screen of the software.
2. Once you launch the software, you will see many tabs before you. Click on “Data Recovery” > “Android”.
3. And then choose “Recover from Broken Phone” from the program’s screen.
4. In this step, choose from the two options before you the true nature of your device as shown in the screenshot below.
5. You will now be asked to feed in your phone’s model type and name as shown in the screenshot below. Give correct details for the software to identify your device smoothly and hit “Next”.
6. In this step, refer to the instructions in your device manual to enter into Download Mode on your OnePlus Ace 2 and hit “Next”. An example of what to do to reach Download Mode is shown below.
7. Finally, let the software recognize your OnePlus Ace 2, and start to download the recovery package for your device.
8. Once it does, you will be able to preview all the files on the screen in front of you before you hit “Recover to Computer”.
The process may take up to a few minutes and once it’s done all your files will be extracted and stored on your PC. You can now move on to troubleshooting the problem without the fear of losing all your important data.
safe & secure
Part 2: One click to fix the Android blue screen of death
We understand how annoying it is to see the Android blue screen of death and fail to access your device data. But, with Dr.Fone - System Repair (Android) , your troubles would burst away.
This software effectively fixes Android screen of death issue along with app crashing, bricked or unresponsive device, stuck on OnePlus Ace 2 logo, etc. All Android issues are well taken care of by Dr.Fone - System Repair (Android) with one click.
Dr.Fone - System Repair (Android)
Easy and effective solution to fix the Android blue screen of death!
- Every kind of Android system error and problem is resolved.
- It is the premier Android repair software in the market.
- All the latest OnePlus Ace 2 devices are supported by this program.
- Android blue screen of death can be fixed with a single click.
- Easy to use and no technical skills are needed to operate it.
4,750,154 people have downloaded it
Note: Backing up your device is significant before you carry out the Android repair process. The process of fixing the Android blue screen of death issue may erase data from your OnePlus Ace 2. So backing up your Android seems a viable option.
Phase 1: Connecting your Android after preparing it
Step 1: Installation and running Dr.Fone - System Repair (Android) on your system takes you to the main screen. Choose the ‘System Repair’ option followed by connecting the Android device.
Step 2: Press the ‘Android Repair’ option before tapping the ‘Start’ button.
Step 3: Over the OnePlus Ace 2 device information window, select all relevant data about your device followed by the ‘Next’ button.
Phase 2: Initiate repairing after entering ‘Download’ mode
Step 1: Get the OnePlus Ace 2 device in ‘Download’ mode to fix the Android blue screen of death issue. Here is how –
- On a ‘Home’ button-less device – you need to switch off the OnePlus Ace 2 device. Now, hold the ‘Volume Down’, ‘Power’, and ‘Bixby’ keys together for about 10 seconds and release. Hit the ‘Volume Up’ key to get into ‘Download’ mode.
- On a ‘Home’ button device – shut down the Android phone/tablet, and then push the ‘Power’, ‘Volume Down’, and ‘Home’ keys for 10 seconds. Let go of the keys and press the ‘Volume Up’ key to enter ‘Download’ mode.
Step 2: Tap the ‘Next’ button to download firmware.
Step 3: Dr.Fone - System Repair (Android) would verify the firmware post-download. It will start repairing the Android system automatically.
safe & secure
Part 3: Force Restart Your OnePlus Ace 2
A force restart is a basic step that can clear minor software glitches. It has the potential to resolve the Android blue screen of death issue. Force restarting your device can clear temporary bugs and reset all processes. It is a simple yet often overlooked way to fix the Android blue screen of death issue. Use the following steps to force restart your OnePlus Ace 2:
Step: On your OnePlus Ace 2, press and hold the “Power” and “Volume Down” keys for around 10 seconds. Release the keys when your device reboots and wait for it to complete rebooting.
- Title: 8 Quick Fixes Unfortunately, Snapchat has Stopped on OnePlus Ace 2 | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 08:15:30
- Updated at : 2024-07-31 08:15:30
- Link: https://howto.techidaily.com/8-quick-fixes-unfortunately-snapchat-has-stopped-on-oneplus-ace-2-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.