[8 Quick Fixes] Unfortunately, Snapchat has Stopped on Realme 12 Pro+ 5G

Have you ever been deep in conversation with a loved one or friend, taking advantage of all the funny filters and games Snapchat has to offer when you’ve suddenly been presented with the ‘Unfortunately, Snapchat has Stopped’ error code? This is usually followed by the app crashing back to the main menu.

If so, don’t worry; you’re not alone. Snapchat crashing in this way is nothing new, but it can be incredibly annoying when it keeps happening and stops you from enjoying the conversations you care about.

Fortunately, there are plenty of solutions out there to help you out and get the app working again as it should do. Today, we’re going to explore them all to help you get back to what you were doing before and as though there was never a problem.

Part 1. Install Snapchat again from Google Play Store

One of the best ways to resolve the Snapchat crashing problem or Snap Map not working issue is to delete the app and reinstall it again. When you’re using your phone, there is data continually flowing around and data being sent here, there, and everywhere.

During these processes, bugs can occur, and if they can’t sort themselves out, the best thing to do is to reset your app and start from a fresh installation. Here’s how to do it.

Step 1: Hold down the Snapchat app from your main menu and press the ‘x’ button to uninstall the app.

Step 2: Open the Google App Store from your device and search ‘Snapchat’ in the search bar. Find the official app page and download the app onto your device.

Step 3: The app will automatically install itself once downloaded. Open the app, sign in to your account using your log-in details, and you should be able to use the app like normal.

Part 2. Check for new Snapchat Updates

Hand in hand with the problem above, sometimes a bug can restrict Snapchat from working, or perhaps your personal update settings. If you receive a Snapchat from someone with an upgraded version, this can crash your app.

Here’s how to make sure you’re running the latest version of Snapchat is Snapchat isn’t responding.

1. Launch the Play Store and navigate to the My Apps and Games page
2. Tap the Update button
3. The app will now automatically update to the latest version

Part 3. Wipe the cache of Snapchat

If you have a lot of data in your Snapchat cache, this can cause the app to become overloaded in which you’ll need to clear it to start again and refresh the app. This is a common problem that can cause Snapchat has stopped working error.

Here’s how to fix it.

1. Open the Snapchat app and tap the Profile icon on the top left-hand side of your screen

![wipe cahce of snapchat crashing - step 1](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-one.png)

2. Tap the Settings gear icon on the top right

   

3. Scroll down the Settings menu and tap the Clear Cache option

![wipe cahce of snapchat crashing - step 3](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-three.png)

4. Here, you can choose to Clear All, but you can select individual areas if you prefer

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![wipe cahce of snapchat crashing - step 4](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-four.png)

5. Tap the Confirm option to clear your cache preference completely

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![wipe cahce of snapchat crashing - step 5](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-five.png)

Part 4. Fix the system issues that caused Snapchat stopping

If you’re experiencing the Snapchat crashing on Android often, or you’re experiencing similar errors with other apps, this can be an indication that there’s something wrong with your Android operating system.

The best way to fix this is to repair your device using the software known as Dr.Fone - System Repair (Android). This is a powerful repair system that can completely recover your device from any errors, including the Snapchat keeps crashing error.

Dr.Fone - System Repair (Android)

Dedicated repair tool to fix Snapchat crashing on Android.

• Recover your device from any problem, including black screen or unresponsive screen.
• Supports over 1000+ unique Android devices, models, and brands.
• Trusted by over 50+ million customers around the world.
• Can fully repair faults with your Realme 12 Pro+ 5G’s firmware in a few simple steps.
• One of the most user-friendly applications in the world.

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To help you make the most of this Android repair software and to fix your Snapchat not responding error, here’s a step-by-step guide on how to use it.

Step 1: Download the Dr.Fone - System Repair (Android) software to your computer. Install the software to your Mac or Windows computer by following the onscreen instructions.

Once completed, open the software, so you’re on the main menu.

Step 2: From the main menu, click the System Repair option, followed by the Android option. Of course, if you have an iOS device you want to repair in the future, the option is there if you want it. Also, connect your Realme 12 Pro+ 5G to your computer using the USB cable.

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Step 3: Confirm details.

On the next screen, use the drop-down menus to confirm the model, brand, operating system, and carrier of your device. Click Next to confirm the details are correct.

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Step 4: You’ll now need to put your phone into Download Mode, sometimes referred to as Recovery Mode. For this, you can follow the onscreen instructions. Make sure your device stays connected to your computer throughout this process.

The method will slightly differ depending on whether your device has a home button, so make sure you follow the right instructions for your individual device.

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Step 5: Once in Download Mode, the software will now download and install a fresh version of your Realme 12 Pro+ 5G’s operating system. This can take some time, so make sure your device stays connected, and your computer stays on and doesn’t shut down.

Step 6: That’s it! Once you see the screen saying your device has been repaired, you’ll be able to close the Dr.Fone - System Repair (Android) software, disconnect your phone, and can start using Snapchat as normal without the Snapchat not responding error coming up!

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Part 5. Check for the Android update

Similar to some of the other solutions we’ve listed above, if you’re using an outdated version of the Android operating system, but the latest version of Snapchat is coded to the most recent, this can be a cause for the Snapchat crashing on Android problem to occur.

Fortunately, it’s easy to check to make sure you’re running the latest version of Android and to download and install the update if you need it. Here’s how, which will help to sort out your Snapchat keeps crashing Android problems.

Step 1: Open the Settings menu on your Realme 12 Pro+ 5G and select the About Phone option.

Step 2: Tap the ‘Check for Updates’ option. If an update is available, you’ll then have the option to Install Now or Install Overnight. If no update is available, you’ll see a notification stating your device is up to date and no action is needed.

Part 6. Connect to another Wi-Fi

In some cases, you may be trying to connect to a Wi-Fi network that’s not very stable. This may keep cutting the connection to your device, which in turn is causing Snapchat to crash on Android.

To resolve this, you can simply try connecting to another Wi-Fi network or a data plan to see whether this is the problem. If so, changing network and then using the Snapchat app should stop any error messages from occurring.

Step 1: Open the Settings menu on your Realme 12 Pro+ 5G, followed by the Wi-Fi option.

Step 2: Tap the new Wi-Fi network you’re currently connected to, and then tap the ‘Forget’ option, to stop your phone connecting to it.

Step 3: Now tap the new Wi-Fi network you want to connect to. Insert the Wi-Fi security code and connect. Now try reopening and using the Snapchat to see if you can use it.

Part 7. Stop using the custom ROM

If you’re running a custom Android ROM on your device, with some versions of the ROM and some apps, you’re going to experience errors simply because of the way the apps and the ROMs are coded and designed.

Unfortunately, there’s no easy fix to this, and if you want to continue using the app, you’ll need to reflash your Realme 12 Pro+ 5G back to its original firmware, and then wait until the ROM developers update the ROM to be compatible with social apps like Snapchat.

However, this reflashing process is simple thanks to the Dr.Fone - System Repair (Android) software that we listed above. To follow the detailed step-by-step guide, follow the steps on Part 4 of this article, or follow the quick guide instructions below.

1. Download and install the Dr.Fone - System Repair (Android) software to your computer
2. Connect your Realme 12 Pro+ 5G to your Windows computer using the USB cable
3. Open the software and click the Repair option.
4. Select the Android device repair option
5. Make sure your carrier and device information are correct
6. Put your device into Download Mode by following the onscreen instructions
7. Allow the software to repair your Realme 12 Pro+ 5G automatically

Part 8. Reset the factory settings of your Android

One of the last resorts you can take is factory resetting your Realme 12 Pro+ 5G back to its original settings. From the day you first started using your device, you’ve been using the system and downloading files and apps, and over time this increases the chances of creating a bug.

However, by resetting your device to factory settings, you can reset these bugs and get your apps and device working again free from the Unfortunately, Snapchat has stopped error message. Here’s how to factory reset your device.

Make sure you back up your personal files from your device first like your photos and music files because factory resetting your device will clear your device’s memory.

Step 1: Tap the Settings menu on your device and click the Backup and Reset option.

Step 2: Click the Reset Phone option. That’s it! The phone will take several minutes to complete the process, after which your phone will be reset to its original state.

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Realme 12 Pro+ 5G Screen Unresponsive? Here’s How to Fix It

Realme 12 Pro+ 5G phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Realme 12 Pro+ 5G touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Realme 12 Pro+ 5G phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Realme 12 Pro+ 5G touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Realme 12 Pro+ 5G Screen Unresponsive?

There are several reasons why a Realme 12 Pro+ 5G phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Realme 12 Pro+ 5G screen unresponsiveness, along with explanations of each.

• Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Realme 12 Pro+ 5G Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Realme 12 Pro+ 5G device unusable.

• Equipment is worn out: Hardware problems can also cause Realme 12 Pro+ 5G screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Realme 12 Pro+ 5G model, including the Y2 and 5A.

• **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Realme 12 Pro+ 5G Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Realme 12 Pro+ 5G Screen Unresponsive

In the previous section, we identified the possible causes of Realme 12 Pro+ 5G screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Realme 12 Pro+ 5G model.

1. Restart The Device

Restarting the phone is typically the initial solution that comes to mind when we encounter the Realme 12 Pro+ 5G black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Realme 12 Pro+ 5G’s touch screen and power button issues, such as unresponsiveness. By restarting the Realme 12 Pro+ 5G device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Realme 12 Pro+ 5G device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Realme 12 Pro+ 5Glogo appears.

2. Leave The Phone And Let The Battery Drain Completely

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Realme 12 Pro+ 5G device from functioning correctly. Leaving the Realme 12 Pro+ 5G device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Realme 12 Pro+ 5G device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

If restarting the Realme 12 Pro+ 5G device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Realme 12 Pro+ 5G device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Realme 12 Pro+ 5G Y2 and Realme 12 Pro+ 5G 5A.

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4. Optimize Device Performance

One solution is to optimize the Realme 12 Pro+ 5G device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

• Select Settings> Storage > Cached Data.
• To clear the cache, select Clear Cache.

5. Back Up And Factory Reset

Another solution is to back up the Realme 12 Pro+ 5G device and perform a factory reset, which can help reset the Realme 12 Pro+ 5G device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Realme 12 Pro+ 5G device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Realme 12 Pro+ 5G Redmi 5A to erase all your data and restore it to its factory state.

• Open the Settings.
• Navigate to the Additional settings section of the Realme 12 Pro+ 5G Redmi 5A settings.
• Please scroll down the screen until you reach the Backup & reset option, then click to access it.
• ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Realme 12 Pro+ 5G Redmi 5A.
• Select All files on the phoneto make a complete format of the Realme 12 Pro+ 5G Redmi 5A.

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Realme 12 Pro+ 5G devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Realme 12 Pro+ 5G Y2 and Realme 12 Pro+ 5G 5A using Dr. Fone Repair:

• Begin by installing and opening Dr.Foneon your PC.
• Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
• On the next screen, choose “Android****Repair“ from the list of available options.
• Click on the “Start“ button to initiate the repair process.
• You will then be prompted to enter the required device information such as the Realme 12 Pro+ 5G device name, model number, and firmware version.
• Once you have entered the necessary information, click on the ‘Next’ button to proceed.
• Follow the on-screen instructions carefully to repair your Realme 12 Pro+ 5G.

How To Avoid A Realme 12 Pro+ 5G Screen Unresponsive?

To avoid facing a Realme 12 Pro+ 5G screen unresponsive issue, users can take several preventative measures. One important step is to update the Realme 12 Pro+ 5G phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Realme 12 Pro+ 5G device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Realme 12 Pro+ 5G device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Realme 12 Pro+ 5G device runs smoothly and reliably.

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Conclusion

Encountering a Realme 12 Pro+ 5G screen unresponsive issue can be a common problem for some Realme 12 Pro+ 5G phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Realme 12 Pro+ 5G phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Realme 12 Pro+ 5G phone without any interruptions.

## Quick Fixes for Why Is My Realme 12 Pro+ 5G Black and White

Why is My Realme 12 Pro+ 5G in black and white? This sudden shift in display colors can be perplexing and impact user experience. This issue affects various devices, including Realme 12 Pro+ 5G and other Android models. The abrupt shift to monochrome can impact your daily use. It can make apps and content appear dull.

If you’re asking why is my Android phone in black and white, then you’re in luck. Dive into the article below to unravel the causes behind your phone’s black-and-white display. Discover insights on addressing this unexpected issue, enhancing your overall mobile experience.

Part 1. Phone Screen in Black and White? Easy Fixes for Android Devices

Discovering your Realme 12 Pro+ 5G going monochrome can be annoying. The section below answers the question: why did my Realme 12 Pro+ 5G phone go black and white? It involves a combination of software adjustments and careful troubleshooting. Follow the practical solutions below to restore vibrant colors to your device.

Accessibility Settings

Accidental activation of accessibility settings may turn your display monochromatic. The “Grayscale“ or “Color Inversion“ option in the Accessibility or Vision section of your phone’s settings might be enabled. It can cause a black-and-white display. Here’s the solution:

• Step 1: Open your phone’s settings. Navigate to the Accessibility or Vision section.

• Step 2: Disable the Grayscale or Color Inversion option.

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App Conflicts

Certain third-party apps can cause conflicts, leading to a black-and-white display . Newly installed apps might be the culprit, affecting your device’s color settings. Some apps also have grayscale modes that can impact the overall display. Here’s how to fix it:

• Step 1: Identify and uninstall recently installed apps.
• Step 2: Check individual app settings for grayscale modes.

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System Glitches

System glitches or software bugs can trigger display issues. It can result in a black-and-white screen. Outdated software versions may contain bugs affecting color output as well. Regularly checking for software updates can prevent or resolve such glitches. Here’s how.

• Step 1: Go to your phone’s settings. Check for software updates in the Software update or System update section.

• Step 2: Update your device if there is a software update available. Ensure your device is running the latest software version.

Battery Saving Modes

Battery-saving modes can also alter display settings to conserve energy. It can sometimes result in a black-and-white screen. These modes limit power consumption by reducing color output. Reviewing and adjusting these settings can restore the normal color display. Follow the steps below.

• Step 1: Open your Realme 12 Pro+ 5G’s Settings. Navigate to the Battery or Battery & Performance section.

• Step 2: Check and adjust battery-saving settings, including toggling power-saving modes on or off.

Hardware Issues

In rare cases, hardware issues may cause a black-and-white display. Physical damage, loose connectors, or problems with the display hardware can impact color reproduction. Identifying and addressing these hardware issues may be crucial for resolving the problem. Here’s what you should do.

• Step 1: Check for physical damage, loose connectors, or display hardware issues.

• Step 2: Seek professional assistance or contact the Realme 12 Pro+ 5G device manufacturer if hardware problems are suspected.

Consider a reliable third-party tool if your phone persists in black and white despite troubleshooting attempts. Tools such as Dr.Fone System Repair Android offer advanced solutions for complex system issues. They ensure your phone regains its vibrant display without a hitch.

Part 2. Using a Dedicated Tool: Dr.Fone for Fixing Black and White Display Problems

Dr.Fone is a reliable solution for addressing black-and-white display issues on Android devices. For a stress-free repair experience, follow these simple steps using Dr.Fone - System Repair (Android).

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• Step 1: Download and install Dr.Fone. Launch the program and click on System Repair on the main window. Connect your Realme 12 Pro+ 5G to the computer using the correct cable. Choose Android among the options.

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• Step 2: Provide accurate device information, including brand, name, model, country/region, and carrier details. Confirm the warning and click Next.

• Step 3: Follow the on-screen instructions and wait for the program to download the firmware. Once downloaded and verified, Dr.Fone automatically initiates the repair process on your Realme 12 Pro+ 5G.

• Step 4: After a while, your Realme 12 Pro+ 5G will have all system issues fixed. Click Done to complete the process or choose Try again if the problem persists, allowing you to repeat the steps.

Note

It’s highly recommended to back up your Android data before using Dr.Fone for repair.

How Dr.Fone Can Help You Beyond Display Issues

Beyond resolving black-and-white display problems, Dr.Fone serves as a comprehensive tool for all Android issues. The platform can enhance your device functionality.

Key Features

Here are key features that make Dr.Fone an invaluable resource:

• Fix All Kinds of Android Problems

Dr.Fone is designed to address a wide range of Android issues. These include black screens, malfunctioning Play Store, app crashes, boot loops , and bricked Android devices . Its versatility makes it a go-to solution for diverse system challenges.

• Wide Device Compatibility

With support for over 1000 Android models, Dr.Fone ensures compatibility with a vast array of devices. The platform is versatile and a widely applicable tool for Android users.

• High Success Rate

Dr.Fone boasts a high success rate in resolving Android issues. It provides users with confidence in its effectiveness and reliability.

Additional Functionalities

Below are additional functionalities of Dr.Fone that support your device to keep it in top shape.

• **Phone Manager.**Fone acts as a comprehensive phone manager. It allows you to transfer contacts, SMS, photos, videos, and more between your Realme 12 Pro+ 5G and computer. The feature simplifies data management and ensures seamless organization.
• Phone Backup. The tool enables selective backup of Android data on a computer. It provides you with the flexibility to safeguard essential information. The selective backup feature ensures efficient use of storage and allows for easy restoration when needed.
• **Screen Unlock Without Losing Data.**Fone offers a secure way to unlock the screen of Android devices without losing data. You can regain access to your devices without compromising valuable data, whether due to forgotten passwords, pattern locks, or PINs.

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Part 3. Tips for Maintaining Your Phone Display Brilliance

Maintaining a vibrant phone display enhances user experience and ensures optimal visual clarity. Follow these tips to keep your phone’s display at its best:

Adjust Brightness Mindfully

Optimize brightness settings based on ambient lighting. Avoid excessively high brightness levels, which can strain your eyes and impact battery life.

• Update Regularly

Keep your phone’s software up-to-date to benefit from performance enhancements, bug fixes, and display optimizations provided by system updates.

• Be Mindful of Background Apps

Close unused background apps to free up system resources and prevent unnecessary strain on your phone’s display and overall performance.

• Use Static Wallpapers

Dynamic wallpapers and live backgrounds consume more power. Opt for static wallpapers to reduce battery drain and maintain consistent display performance.

• Avoid Extreme Temperatures

Exposure to extreme hot and cold temperatures can affect your phone’s display and overall performance. Store your device in a moderate environment.

• Implement Screen Timeout

Set a screen timeout to turn off the display when not in use automatically. This conserves battery life and prevents unnecessary wear on the screen.

• Clean Your Screen Regularly

Fingerprints, dust, and smudges can affect display clarity. Clean your screen regularly with a microfiber cloth to ensure a crisp and vibrant view.

• Secure Your Phone

Implement security measures to prevent unauthorized access. This protects your data and ensures the display remains secure and untouched.

• Enable Night Mode

Many phones offer a night mode that reduces blue light emission. It promotes better sleep and reduces eye strain, especially during nighttime use.

• Implement App-Specific Settings

Some apps have specific display settings. Explore and adjust these settings within individual apps to enhance your visual experience and reduce strain.

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Conclusion

The guide highlights the “Why is My Realme 12 Pro+ 5G black and white“ query. It offers practical solutions for Android and Realme 12 Pro+ 5G users. By addressing common issues such as accessibility settings, app conflicts, and system glitches, you can restore their vibrant displays. Maintaining your phone display involves mindful practices, from adjusting brightness to regular updates.

The guide provided solutions for display issues and showcased the versatility of Dr.Fone System Repair Android. It’s a holistic solution for users seeking a seamless and reliable Android experience, addressing diverse concerns with precision and efficiency.