8 Quick Fixes Unfortunately, Snapchat has Stopped on Realme C55 | Dr.fone
[8 Quick Fixes] Unfortunately, Snapchat has Stopped on Realme C55
Have you ever been deep in conversation with a loved one or friend, taking advantage of all the funny filters and games Snapchat has to offer when you’ve suddenly been presented with the ‘Unfortunately, Snapchat has Stopped’ error code? This is usually followed by the app crashing back to the main menu.
If so, don’t worry; you’re not alone. Snapchat crashing in this way is nothing new, but it can be incredibly annoying when it keeps happening and stops you from enjoying the conversations you care about.
Fortunately, there are plenty of solutions out there to help you out and get the app working again as it should do. Today, we’re going to explore them all to help you get back to what you were doing before and as though there was never a problem.
Part 1. Install Snapchat again from Google Play Store
One of the best ways to resolve the Snapchat crashing problem or Snap Map not working issue is to delete the app and reinstall it again. When you’re using your phone, there is data continually flowing around and data being sent here, there, and everywhere.
During these processes, bugs can occur, and if they can’t sort themselves out, the best thing to do is to reset your app and start from a fresh installation. Here’s how to do it.
Step 1: Hold down the Snapchat app from your main menu and press the ‘x’ button to uninstall the app.
Step 2: Open the Google App Store from your device and search ‘Snapchat’ in the search bar. Find the official app page and download the app onto your device.
Step 3: The app will automatically install itself once downloaded. Open the app, sign in to your account using your log-in details, and you should be able to use the app like normal.
Part 2. Check for new Snapchat Updates
Hand in hand with the problem above, sometimes a bug can restrict Snapchat from working, or perhaps your personal update settings. If you receive a Snapchat from someone with an upgraded version, this can crash your app.
Here’s how to make sure you’re running the latest version of Snapchat is Snapchat isn’t responding.
- Launch the Play Store and navigate to the My Apps and Games page
- Tap the Update button
- The app will now automatically update to the latest version
Part 3. Wipe the cache of Snapchat
If you have a lot of data in your Snapchat cache, this can cause the app to become overloaded in which you’ll need to clear it to start again and refresh the app. This is a common problem that can cause Snapchat has stopped working error.
Here’s how to fix it.
- Open the Snapchat app and tap the Profile icon on the top left-hand side of your screen
![wipe cahce of snapchat crashing - step 1](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-one.png)
- Tap the Settings gear icon on the top right
![wipe cahce of snapchat crashing - step 2](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-two.png)
- Scroll down the Settings menu and tap the Clear Cache option
![wipe cahce of snapchat crashing - step 3](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-three.png)
- Here, you can choose to Clear All, but you can select individual areas if you prefer
![wipe cahce of snapchat crashing - step 4](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-four.png)
Tap the Confirm option to clear your cache preference completely
Part 4. Fix the system issues that caused Snapchat stopping
If you’re experiencing the Snapchat crashing on Android often, or you’re experiencing similar errors with other apps, this can be an indication that there’s something wrong with your Android operating system.
The best way to fix this is to repair your device using the software known as Dr.Fone - System Repair (Android). This is a powerful repair system that can completely recover your device from any errors, including the Snapchat keeps crashing error.
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Dedicated repair tool to fix Snapchat crashing on Android.
- Recover your device from any problem, including black screen or unresponsive screen.
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To help you make the most of this Android repair software and to fix your Snapchat not responding error, here’s a step-by-step guide on how to use it.
Step 1: Download the Dr.Fone - System Repair (Android) software to your computer. Install the software to your Mac or Windows computer by following the onscreen instructions.
Once completed, open the software, so you’re on the main menu.
Step 2: From the main menu, click the System Repair option, followed by the Android option. Of course, if you have an iOS device you want to repair in the future, the option is there if you want it. Also, connect your Realme C55 to your computer using the USB cable.
Step 3: Confirm details.
On the next screen, use the drop-down menus to confirm the model, brand, operating system, and carrier of your device. Click Next to confirm the details are correct.
Step 4: You’ll now need to put your phone into Download Mode, sometimes referred to as Recovery Mode. For this, you can follow the onscreen instructions. Make sure your device stays connected to your computer throughout this process.
The method will slightly differ depending on whether your device has a home button, so make sure you follow the right instructions for your individual device.
Step 5: Once in Download Mode, the software will now download and install a fresh version of your Realme C55’s operating system. This can take some time, so make sure your device stays connected, and your computer stays on and doesn’t shut down.
Step 6: That’s it! Once you see the screen saying your device has been repaired, you’ll be able to close the Dr.Fone - System Repair (Android) software, disconnect your phone, and can start using Snapchat as normal without the Snapchat not responding error coming up!
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Part 5. Check for the Android update
Similar to some of the other solutions we’ve listed above, if you’re using an outdated version of the Android operating system, but the latest version of Snapchat is coded to the most recent, this can be a cause for the Snapchat crashing on Android problem to occur.
Fortunately, it’s easy to check to make sure you’re running the latest version of Android and to download and install the update if you need it. Here’s how, which will help to sort out your Snapchat keeps crashing Android problems.
Step 1: Open the Settings menu on your Realme C55 and select the About Phone option.
Step 2: Tap the ‘Check for Updates’ option. If an update is available, you’ll then have the option to Install Now or Install Overnight. If no update is available, you’ll see a notification stating your device is up to date and no action is needed.
Part 6. Connect to another Wi-Fi
In some cases, you may be trying to connect to a Wi-Fi network that’s not very stable. This may keep cutting the connection to your device, which in turn is causing Snapchat to crash on Android.
To resolve this, you can simply try connecting to another Wi-Fi network or a data plan to see whether this is the problem. If so, changing network and then using the Snapchat app should stop any error messages from occurring.
Step 1: Open the Settings menu on your Realme C55, followed by the Wi-Fi option.
Step 2: Tap the new Wi-Fi network you’re currently connected to, and then tap the ‘Forget’ option, to stop your phone connecting to it.
Step 3: Now tap the new Wi-Fi network you want to connect to. Insert the Wi-Fi security code and connect. Now try reopening and using the Snapchat to see if you can use it.
![snapchat stopping - reconnect wifi](https://images.wondershare.com/drfone/article/2019/04/android-wifi-change3.png)Part 7. Stop using the custom ROM
If you’re running a custom Android ROM on your device, with some versions of the ROM and some apps, you’re going to experience errors simply because of the way the apps and the ROMs are coded and designed.
Unfortunately, there’s no easy fix to this, and if you want to continue using the app, you’ll need to reflash your Realme C55 back to its original firmware, and then wait until the ROM developers update the ROM to be compatible with social apps like Snapchat.
However, this reflashing process is simple thanks to the Dr.Fone - System Repair (Android) software that we listed above. To follow the detailed step-by-step guide, follow the steps on Part 4 of this article, or follow the quick guide instructions below.
- Download and install the Dr.Fone - System Repair (Android) software to your computer
- Connect your Realme C55 to your Windows computer using the USB cable
- Open the software and click the Repair option.
- Select the Android device repair option
- Make sure your carrier and device information are correct
- Put your device into Download Mode by following the onscreen instructions
- Allow the software to repair your Realme C55 automatically
Part 8. Reset the factory settings of your Android
One of the last resorts you can take is factory resetting your Realme C55 back to its original settings. From the day you first started using your device, you’ve been using the system and downloading files and apps, and over time this increases the chances of creating a bug.
However, by resetting your device to factory settings, you can reset these bugs and get your apps and device working again free from the Unfortunately, Snapchat has stopped error message. Here’s how to factory reset your device.
Make sure you back up your personal files from your device first like your photos and music files because factory resetting your device will clear your device’s memory.
Step 1: Tap the Settings menu on your device and click the Backup and Reset option.
Step 2: Click the Reset Phone option. That’s it! The phone will take several minutes to complete the process, after which your phone will be reset to its original state.
Effective Methods on How To Take Viruses Off Your Phone
Cell phones have become a part of a person’s daily life. It offers convenience and connectivity at your fingertips. Yet, these handy devices are prone to viruses when used carelessly. Viruses can infiltrate your phone through unverified downloads, unsecured networks, or malicious links. This can compromise your data and device performance.
In this article, you’ll explore practical methods on h ow to take a virus off your phone. From simple preventive measures to specific solutions, this guide aims to equip you with practical strategies, ensuring a safer and smoother mobile experience by safeguarding your phone against the perils of viruses.
Part 1: Why You Get Mobile Viruses in the First Place
Mobile viruses are tiny bugs that sneak into your phone and mess things up. They’re sneaky software programs designed to cause trouble, like stealing your info or making your phone act strange. Pesky viruses are usually acquired by accessing unverified links and downloading sketchy files. This is why it’s essential to be careful about what you access on the internet. It’s also a great habit to beware of the computers you’re connecting your phone to.
You might notice weird things happening on your phone when infected with a virus. It may suddenly slow down, show pop-ups you didn’t click, or run out of battery super-fast . These could be signs that your phone has a virus. Take note of these.
Here are some common ways viruses get into your phone:
- **Accessing sketchy links.**Clicking on strange or suspicious links in messages or emails is the number one virus source.
- **Downloading apps from unauthorized developers.**Getting apps from places other than the official app stores like Google Play or Apple Store can also be a gateway for trojan viruses. This is mainly because apps install files directly to your system when downloaded.
- Connecting to compromised computers. Watching out for viruses or malware when plugging your phone into a computer would be best.
- **Transferring malware files to your phone:**Moving files with viruses from a computer or another device to your phone.
Remember, these bugs can cause a lot of trouble, but staying careful while using your phone can help you avoid them!
Part 2: Different Methods To Take Viruses Off Your Phone
If your phone’s caught a virus, it’s time to remove those bugs. You might wonder about how you get a virus off your phone. Well, this section has you covered with 4 different methods you can use.
Method 1: Wondershare Dr. Fone’s System Repair
If you need a quick, professional, and safe solution, Wondershare Dr.Fone is here to save the day. Its System Repair feature is like a superhero—it swoops in and fixes the problem in a snap. This magic tool does the heavy lifting to remove viruses from your phone.
Here’s how you can use Dr. Fone’s System Repair feature:
- Step 1: Launch Dr.Fone. Choose System Repair in the Toolbox section. Ensure that your phone is connected.
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- Step 2: Choose either Android or iPhone. In this example, iPhone shall be selected. For Android devices, simply follow and mirror the prompts that will follow.
- Step 3: Select iOS Repair to proceed.
- Step 4: Choose either Standard Mode or Standard Repair. Standard Repair will not remove data from your device. However, for a sure fix, choose Standard Mode.
- Step 5: Put your device to Recovery Mode . Dr. Fone will provide on-screen instructions.
- Step 6: Click Download next to the iOS firmware you want to install.
- Step 7: After the firmware is downloaded, click Repair Now.
- Step 8: Once the process is completed, choose Done. Your phone should be virus-free by now.
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Method 2: Using Safe Mode
Safe Mode is like a secret agent—it helps but with a downside. It turns off third-party apps, making your phone useful only for basic calls or texts. Use this method if any solutions in this section do not work. It’s especially handy if you use your phone before sending it to a technician. This way, you’ll learn how you can get a virus off your phone before actually letting a technician do it.
Generally, here’s how you can enter Safe Mode on Android Phones. Do check with your phone manufacturer’s official manual/guides on how to enter them:
- Step 1: Press and hold the power button. Wait for the power options to appear.
- Step 2: Tap and hold the Power Off button.
- Step 3: Tap on the prompt when you see the Reboot to safe mode option.
For iPhones, here’s how you can do it:
- Step 1: Power off your iPhone.
- Step 2: Hold the power button.
- Step 3: Hold the volume down button until you see the Apple logo.
- Step 4: Your phone should now be in safe mode.
Method 3: Downloading Anti-Virus Software
Anti-virus software works like a shield, protecting your phone from sneaky viruses and malware. Here are three recommended anti-virus apps that you should try out. They’re available on both the Google Play Store and App Store. So, regardless of what device you’re using, you’re sure to be safe with these:
- Avast Anti-virus – Mobile Security
- Norton 360: Online Security
- Bitdefender Mobile Security & Anti-virus
Method 4: Performing a Factory Reset
A Factory Reset is like a phone makeover—it wipes everything and starts fresh. But be cautious, as it erases all data!
Generally, the Factory Reset option should be in Settings > General & Backup and reset or under Settings > About phone for Android devices.
IOS devices should be under Settings > General > Transfer or Reset iPhone.
Remember, each method has its strengths and weaknesses. Dr.Fone is quick and effective, Safe Mode is limited but useful, anti-virus apps can protect, and a Factory Reset gives a clean slate. Try these methods to zap those viruses away!
Part 3: Handy Prevention Tips To Avoid Future Infections
To keep your phone safe from viruses, follow these easy tips that act as a shield against potential threats.
- **Regular software updates:**Keep your phone updated with the latest software. Updates often include security patches that protect your phone from new threats.
- **Cautious downloads:**Be careful when downloading apps or files. Stick to trusted sources like Google Play Store or Apple Store. Avoid clicking on suspicious links from unknown sources.
- **Secure networks:**Use secure Wi-Fi networks and limit public Wi-Fi use for sensitive activities. Public networks can expose your device to potential risks.
- **Anti-virus software:**Install a reliable anti-virus app and keep it updated. These apps constantly scan for and detect viruses, safeguarding your device against threats.
These simple yet crucial tips will fortify your phone’s defenses, reducing the likelihood of virus infections and ensuring a safer digital experience.
Conclusion
Viruses can make your phones act weird, but you have the tools to fight back. Keep your phone healthy by updating software, being cautious with downloads and links, using secure networks, and having an anti-virus app.
And, if you’re thinking, “**How do I get a virus off My Realme C55?**” then Wondershare Dr.Fone is a reliable hero. It’s quick and effective in clearing out those bugs. By staying aware and taking preventive steps, you can keep your phone safe and ensure a trouble-free experience. And if viruses strike, Dr. Fone’s got your back for an instant fix!
4 Ways to Fix Android Blue Screen of Death On Realme C55
Android is undoubtedly amongst the best smartphone platforms but comes with its own share of glitches. The Android screen of death is observed by many users all over the world who complain of their device screen turning blue rendering their phone/tablet unresponsive. This is called the Android blue screen of death and it usually occurs when you turn on your device by pressing the Power On button but your device does not boot up normally and remains stuck at a plain blue screen without any error message.
Such an Android screen of death is caused by a temporary software crash but can also occur due to certain hardware issues. We understand the inconvenience caused to you when you see the Android blue screen of death. Here are ways to fix the error and great software to extract all your data to keep it unaltered and safe.
Read on to learn more about the Android screen of death and ways to combat it.
Part 1: How to rescue data on Realme C55 with blue screen of death?
The Android blue screen of death issue is not a difficult problem to deal with and can be fixed by you by following the easy steps given in this article. We suggest that all readers rescue the data stored on their Android devices to prevent data loss and keep it stored in your PC from where it can be accessed and recovered by you anytime, anywhere. This task might sound tedious, but, we have for you Dr.Fone - Data Recovery (Android) , a software specially designed to retrieve data from broken and damaged Realme C55 phones and tabs, especially Realme C55 devices, and keep it safe in your PC without tampering with it or altering its format. It efficiently extracts data from broken or unresponsive Realme C55 devices, phones/tabs stuck at black/blue screen, or whose system crashed due to a virus attack.
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- Recover photos, videos, contacts, messages, call logs, and more.
- Compatible with Realme C55 devices.
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Follow the steps given below to extract data when you experience an Android screen of death:
1. Download, install, and run the Dr.Fone - Data Recovery (Android) tool on your PC. Connect your device using a USB cable and move on to the main screen of the software.
2. Once you launch the software, you will see many tabs before you. Click on “Data Recovery” > “Android”.
3. And then choose “Recover from Broken Phone” from the program’s screen.
4. In this step, choose from the two options before you the true nature of your device as shown in the screenshot below.
5. You will now be asked to feed in your phone’s model type and name as shown in the screenshot below. Give correct details for the software to identify your device smoothly and hit “Next”.
6. In this step, refer to the instructions in your device manual to enter into Download Mode on your Realme C55 and hit “Next”. An example of what to do to reach Download Mode is shown below.
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7. Finally, let the software recognize your Realme C55, and start to download the recovery package for your device.
8. Once it does, you will be able to preview all the files on the screen in front of you before you hit “Recover to Computer”.
The process may take up to a few minutes and once it’s done all your files will be extracted and stored on your PC. You can now move on to troubleshooting the problem without the fear of losing all your important data.
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Part 2: One click to fix the Android blue screen of death
We understand how annoying it is to see the Android blue screen of death and fail to access your device data. But, with Dr.Fone - System Repair (Android) , your troubles would burst away.
This software effectively fixes Android screen of death issue along with app crashing, bricked or unresponsive device, stuck on Realme C55 logo, etc. All Android issues are well taken care of by Dr.Fone - System Repair (Android) with one click.
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Note: Backing up your device is significant before you carry out the Android repair process. The process of fixing the Android blue screen of death issue may erase data from your Realme C55. So backing up your Android seems a viable option.
Phase 1: Connecting your Android after preparing it
Step 1: Installation and running Dr.Fone - System Repair (Android) on your system takes you to the main screen. Choose the ‘System Repair’ option followed by connecting the Android device.
Step 2: Press the ‘Android Repair’ option before tapping the ‘Start’ button.
Step 3: Over the Realme C55 device information window, select all relevant data about your device followed by the ‘Next’ button.
Phase 2: Initiate repairing after entering ‘Download’ mode
Step 1: Get the Realme C55 device in ‘Download’ mode to fix the Android blue screen of death issue. Here is how –
- On a ‘Home’ button-less device – you need to switch off the Realme C55 device. Now, hold the ‘Volume Down’, ‘Power’, and ‘Bixby’ keys together for about 10 seconds and release. Hit the ‘Volume Up’ key to get into ‘Download’ mode.
- On a ‘Home’ button device – shut down the Android phone/tablet, and then push the ‘Power’, ‘Volume Down’, and ‘Home’ keys for 10 seconds. Let go of the keys and press the ‘Volume Up’ key to enter ‘Download’ mode.
Step 2: Tap the ‘Next’ button to download firmware.
Step 3: Dr.Fone - System Repair (Android) would verify the firmware post-download. It will start repairing the Android system automatically.
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Part 3: Force Restart Your Realme C55
A force restart is a basic step that can clear minor software glitches. It has the potential to resolve the Android blue screen of death issue. Force restarting your device can clear temporary bugs and reset all processes. It is a simple yet often overlooked way to fix the Android blue screen of death issue. Use the following steps to force restart your Realme C55:
Step: On your Realme C55, press and hold the “Power” and “Volume Down” keys for around 10 seconds. Release the keys when your device reboots and wait for it to complete rebooting.
Part 4: Remove phone battery to fix blue screen of death
The best home remedy to fix any kind of Android screen of death remove the Realme C55 device’s battery. This technique might sound too simple, but it has solved the Android blue screen of death issue for many users whose devices started normally after reinserting the battery. Here is what you should do.
1. Open the back cover of your Realme C55 and carefully remove its battery.
2. Let the battery be out for 5-7 minutes. Meanwhile, long press the power button to drain out any residual charge from your device.
3. Now reinsert the battery and attach the back cover.
4. Turn on your device and see that it boots normally all the way to the Home/Locked Screen without getting stuck at Android blue screen of death.
Note: Not all Android devices allow you to remove their battery. If you own such a device, try the next step as it is your only option to fix the Android blue screen of death problem.
Part 5: Put out your SIM Card/SD card and reinsert
In some cases, issues related to the Android blue screen of death can be caused by problems with the SIM card or SD card. Removing and reinserting these cards can help resolve potential conflicts or glitches. Remember that this method can help resolve issues related to SIM card or SD card conflicts. However, it may not address more complex software or hardware problems causing the blue screen issue.
Part 6: Clean or change the LCD connector
If you’re facing the Android blue screen of death issue, the issue might be related to a hardware problem. The problem can be a loose or damaged LCD connector. In this scenario, you can try cleaning or changing the connector. This method is more advanced and involves disassembling your device. That’s why you need to proceed with caution and only if you’re comfortable with hardware tasks.
Part 7: Update to the latest Android version
Software problems can manifest the Android equivalent of a blue screen of death. It is usually triggered by errors or anomalies within the operating system. To address these concerns, upgrading to the most recent version of the Android OS proves effective. However, updating your device’s software could introduce fresh glitches or compatibility conflicts. These steps outline the process of updating your device to the latest OS:
Step: Open the Settings app on your Realme C55 by locating and launching it. Proceed by scrolling through the options and selecting “Software Update.” In the ensuing screen, choose “Download and Install” to start a search for any available updates.
Part 8: How to fix the Android blue screen of death by factory reset?
The Android screen of death is a very confusing issue as it freezes your device at a blue screen with no options to navigate further. In such a situation you may consider performing a Factory Reset, better known as Hard Reset as you will need to enter Recovery Mode to implement this technique. Although resting your device will wipe off all its data but you don’t need to worry as Dr.Fone toolkit Android Data Extraction software can retrieve all your files and keep them safe.
Accessing Recovery Mode differs for different Android devices. Thus, we suggest that you consult your device manual to understand how to boot into Recovery Mode on your particular Android device and then follow the steps given below:
Once you are on the Recovery Screen, you will see a list of options before you, similar to the screenshot below.
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Use the Volume Down button to scroll downwards and reach the “Wipe data/Factory reset” option.
Now use the power button to select it and wait for the Realme C55 device to reboot automatically.
You will notice that the Android device will turn back on without getting stuck at the Android blue screen of death. Now you can set up your device from scratch.
Part 9: What Should You Do if Android Still Stuck on Blue Screen?
Have you tried all the methods, and your Realme C55 is still stuck on the blue screen of death? In this case, it’s important to consider the possibility of a hardware issue. Remember that hardware issues can be complex. Trying to fix things without the right expertise can result in additional harm. If you’re uncertain about the next steps, it’s wisest to ask for assistance from a trained professional.
The Android screen of death, especially the Android blue screen of death, is not a very pleasant sight and could worry you. The good news is that this problem can be fixed by you sitting at home without any technical assistance. Follow the simple and easy tips given above to reboot your device and use the Dr.Fone - Data Recovery (Damaged Device) tool to rescue your data in the most efficient and effective way, then use Dr.Fone - System Repair (Android) to repair your Realme C55.
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- Title: 8 Quick Fixes Unfortunately, Snapchat has Stopped on Realme C55 | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 08:16:54
- Updated at : 2024-07-31 08:16:54
- Link: https://howto.techidaily.com/8-quick-fixes-unfortunately-snapchat-has-stopped-on-realme-c55-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.