[8 Quick Fixes] Unfortunately, Snapchat has Stopped on Realme C67 5G

Have you ever been deep in conversation with a loved one or friend, taking advantage of all the funny filters and games Snapchat has to offer when you’ve suddenly been presented with the ‘Unfortunately, Snapchat has Stopped’ error code? This is usually followed by the app crashing back to the main menu.

If so, don’t worry; you’re not alone. Snapchat crashing in this way is nothing new, but it can be incredibly annoying when it keeps happening and stops you from enjoying the conversations you care about.

Fortunately, there are plenty of solutions out there to help you out and get the app working again as it should do. Today, we’re going to explore them all to help you get back to what you were doing before and as though there was never a problem.

Part 1. Install Snapchat again from Google Play Store

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One of the best ways to resolve the Snapchat crashing problem or Snap Map not working issue is to delete the app and reinstall it again. When you’re using your phone, there is data continually flowing around and data being sent here, there, and everywhere.

During these processes, bugs can occur, and if they can’t sort themselves out, the best thing to do is to reset your app and start from a fresh installation. Here’s how to do it.

Step 1: Hold down the Snapchat app from your main menu and press the ‘x’ button to uninstall the app.

Step 2: Open the Google App Store from your device and search ‘Snapchat’ in the search bar. Find the official app page and download the app onto your device.

Step 3: The app will automatically install itself once downloaded. Open the app, sign in to your account using your log-in details, and you should be able to use the app like normal.

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Part 2. Check for new Snapchat Updates

Hand in hand with the problem above, sometimes a bug can restrict Snapchat from working, or perhaps your personal update settings. If you receive a Snapchat from someone with an upgraded version, this can crash your app.

Here’s how to make sure you’re running the latest version of Snapchat is Snapchat isn’t responding.

1. Launch the Play Store and navigate to the My Apps and Games page
2. Tap the Update button
3. The app will now automatically update to the latest version

Part 3. Wipe the cache of Snapchat

If you have a lot of data in your Snapchat cache, this can cause the app to become overloaded in which you’ll need to clear it to start again and refresh the app. This is a common problem that can cause Snapchat has stopped working error.

Here’s how to fix it.

1. Open the Snapchat app and tap the Profile icon on the top left-hand side of your screen

   

2. Tap the Settings gear icon on the top right

   

3. Scroll down the Settings menu and tap the Clear Cache option


4. Here, you can choose to Clear All, but you can select individual areas if you prefer

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![wipe cahce of snapchat crashing - step 4](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-four.png)

5. Tap the Confirm option to clear your cache preference completely

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![wipe cahce of snapchat crashing - step 5](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-five.png)

Part 4. Fix the system issues that caused Snapchat stopping

If you’re experiencing the Snapchat crashing on Android often, or you’re experiencing similar errors with other apps, this can be an indication that there’s something wrong with your Android operating system.

The best way to fix this is to repair your device using the software known as Dr.Fone - System Repair (Android). This is a powerful repair system that can completely recover your device from any errors, including the Snapchat keeps crashing error.

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To help you make the most of this Android repair software and to fix your Snapchat not responding error, here’s a step-by-step guide on how to use it.

Step 1: Download the Dr.Fone - System Repair (Android) software to your computer. Install the software to your Mac or Windows computer by following the onscreen instructions.

Once completed, open the software, so you’re on the main menu.

Step 2: From the main menu, click the System Repair option, followed by the Android option. Of course, if you have an iOS device you want to repair in the future, the option is there if you want it. Also, connect your Realme C67 5G to your computer using the USB cable.

Step 3: Confirm details.

On the next screen, use the drop-down menus to confirm the model, brand, operating system, and carrier of your device. Click Next to confirm the details are correct.

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Step 4: You’ll now need to put your phone into Download Mode, sometimes referred to as Recovery Mode. For this, you can follow the onscreen instructions. Make sure your device stays connected to your computer throughout this process.

The method will slightly differ depending on whether your device has a home button, so make sure you follow the right instructions for your individual device.

Step 5: Once in Download Mode, the software will now download and install a fresh version of your Realme C67 5G’s operating system. This can take some time, so make sure your device stays connected, and your computer stays on and doesn’t shut down.

Step 6: That’s it! Once you see the screen saying your device has been repaired, you’ll be able to close the Dr.Fone - System Repair (Android) software, disconnect your phone, and can start using Snapchat as normal without the Snapchat not responding error coming up!

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Part 5. Check for the Android update

Similar to some of the other solutions we’ve listed above, if you’re using an outdated version of the Android operating system, but the latest version of Snapchat is coded to the most recent, this can be a cause for the Snapchat crashing on Android problem to occur.

Fortunately, it’s easy to check to make sure you’re running the latest version of Android and to download and install the update if you need it. Here’s how, which will help to sort out your Snapchat keeps crashing Android problems.

Step 1: Open the Settings menu on your Realme C67 5G and select the About Phone option.

Step 2: Tap the ‘Check for Updates’ option. If an update is available, you’ll then have the option to Install Now or Install Overnight. If no update is available, you’ll see a notification stating your device is up to date and no action is needed.

Part 6. Connect to another Wi-Fi

In some cases, you may be trying to connect to a Wi-Fi network that’s not very stable. This may keep cutting the connection to your device, which in turn is causing Snapchat to crash on Android.

To resolve this, you can simply try connecting to another Wi-Fi network or a data plan to see whether this is the problem. If so, changing network and then using the Snapchat app should stop any error messages from occurring.

Step 1: Open the Settings menu on your Realme C67 5G, followed by the Wi-Fi option.

Step 2: Tap the new Wi-Fi network you’re currently connected to, and then tap the ‘Forget’ option, to stop your phone connecting to it.

Step 3: Now tap the new Wi-Fi network you want to connect to. Insert the Wi-Fi security code and connect. Now try reopening and using the Snapchat to see if you can use it.

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Part 7. Stop using the custom ROM

If you’re running a custom Android ROM on your device, with some versions of the ROM and some apps, you’re going to experience errors simply because of the way the apps and the ROMs are coded and designed.

Unfortunately, there’s no easy fix to this, and if you want to continue using the app, you’ll need to reflash your Realme C67 5G back to its original firmware, and then wait until the ROM developers update the ROM to be compatible with social apps like Snapchat.

However, this reflashing process is simple thanks to the Dr.Fone - System Repair (Android) software that we listed above. To follow the detailed step-by-step guide, follow the steps on Part 4 of this article, or follow the quick guide instructions below.

1. Download and install the Dr.Fone - System Repair (Android) software to your computer
2. Connect your Realme C67 5G to your Windows computer using the USB cable
3. Open the software and click the Repair option.
4. Select the Android device repair option
5. Make sure your carrier and device information are correct
6. Put your device into Download Mode by following the onscreen instructions
7. Allow the software to repair your Realme C67 5G automatically

Part 8. Reset the factory settings of your Android

One of the last resorts you can take is factory resetting your Realme C67 5G back to its original settings. From the day you first started using your device, you’ve been using the system and downloading files and apps, and over time this increases the chances of creating a bug.

However, by resetting your device to factory settings, you can reset these bugs and get your apps and device working again free from the Unfortunately, Snapchat has stopped error message. Here’s how to factory reset your device.

Make sure you back up your personal files from your device first like your photos and music files because factory resetting your device will clear your device’s memory.

Step 1: Tap the Settings menu on your device and click the Backup and Reset option.

Step 2: Click the Reset Phone option. That’s it! The phone will take several minutes to complete the process, after which your phone will be reset to its original state.

Full Guide: How To Fix Connection Is Not Private on Realme C67 5G

Are you encountering the “your connection is not private” issue on your phone? We found many Android users have increasingly expressed their frustrations with this recurring problem while browsing on the internet.

Usually, you can just reload the page to fix the error. But in case it doesn’t help, you may need to look for more advanced solutions. In the following discussion, we will delve into why this “your connection is not private” on Android happens and explore solutions that work for you.

Part 1: Addressing Your Connection Is Not Private on Android

First of all, what does “your connection is not private” on Android mean? To answer this question, it’s essential to understand that this error is often associated with Secure Socket Layer (SSL) protocol issues.

SSL is a cryptographic protocol created to establish a secure communication channel over the internet. Its primary purpose is to ensure the confidentiality and integrity of data exchanged between a user’s device and a website’s server.

The error message appears when there’s a problem with the SSL/TLS (Transport Layer Security) certificate of the website you are trying to access. This certificate is a digital document that authenticates the website and encrypts the data transmitted between the user’s device and the server.

Some common factors that could trigger the “your connection is not private” on Chrome Android error:

1. Expired or invalid SSL certificate of the website;

Certificates are issued for a specific period, and if the website owner fails to renew it in time, your browser will detect it as not secure.

2. There is a mismatch between the domain on the certificate and the actual domain you are trying to visit;

This discrepancy might occur due to a misconfiguration on the website or, in some cases, due to a man-in-the-middle attack where a third party intercepts the communication between your device and the server.

3. No HTTPS enforcement;

Another reason for the issue is if the installed SSL certificate doesn’t turn on the “force HTTPS” option. This means visitors might be using the non-secure HTTP version of the site instead of the safe URL.

So, the error serves as a warning to users, indicating that the connection may not be secure and sensitive information could be at risk.

Browsers, including those on Android devices, prioritize user safety and privacy. They will block access to potentially compromised websites to prevent data theft or unauthorized access. That’s why when you get the “your connection is not private” message on Android, you can’t access the website.

Part 2: What The Error Codes in “Your Connection Is Not Private” Mean

When “your connection is not private” on Chrome Android error shows up, it often comes along with specific error codes that can indicate the root cause of the issue. Understanding these error codes is crucial for troubleshooting and resolving the problem effectively.

1. ERR_CERT_SYMANTEC_LEGACY: Unsupported Symantec-issued certificate

This error code indicates that the website you are attempting to access is equipped with an unsupported Symantec-issued certificate. Symantec, a prominent Certificate Authority, had faced concerns about the security of its certificate issuance processes.

As a result, major browsers, including Google Chrome, no longer support certificates issued by Symantec. If you encounter this error, it implies that the website’s SSL certificate is outdated and needs to be updated with a certificate from a trusted Certificate Authority.

2. NET::ERR_CERT_AUTHORITY_INVALID: Unauthenticated SSL certificate

The presence of this error code suggests that the SSL certificate of the website cannot be authenticated by your browser. This could occur if the certificate is self-signed or issued by an unrecognized Certificate Authority.

3. NET::ERR_CERT_DATE_INVALID: Date and time mismatch

This error code points to a discrepancy between your Realme C67 5G’s date and time settings and the information on the website’s SSL certificate, as they have expiration dates. If the date and time settings on your device are incorrect, it may prevent the certificate from being validated. Correcting your device’s date and time settings should resolve this issue.

4. SSL certificate error: Generic or unspecified problem

This is a more generic error message that indicates a problem with the website’s SSL certificate without specifying the exact nature of the issue. It could indicate various issues, such as an expired certificate, a misconfiguration in the certificate chain, or other SSL-related problems.

Part 3: How To Fix Your Connection Is Not Private on Android

Encountering the “your connection is not private” error on Android can be a frustrating experience. Fortunately, there are various methods to address and fix this issue, depending on its underlying cause.

In this section, we will explore some effective solutions to help you regain a secure and private connection.

Method 1: Clear your cache

When you use the internet, web browsers store information about your online activities in cached data and cookies to speed things up. However, having too much of this data can cause problems instead. It might even stop your browser from connecting securely.

So, clearing your browser cache and data can be a quick and simple “your connection is not private” Android fix. Follow the steps here:

• Step 1: Open and launch Chrome.
• Step 2: Access the Menu (the three dots button) to open the Settings. Select Privacy and Security > Clear Browsing Data.
• Step 3: Opt for the “All Time” option and click “Clear Data” to erase your cache.

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After successfully clearing your browser cache and data, revisit the website to check if the problem persists.

Method 2: Repair the Android system

Addressing the “your connection is not private” to fix on Android involves examining both the Realme C67 5G device and the website. If clearing browser data doesn’t help, there might be an issue with your Android system. One solution is to use the Wondershare Dr.Fone system repair tool to fix the issues safely.

How to perform system repair with Dr.Fone:

• Step 1. Open the Repair Tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Realme C67 5G. Choose System Repair and pick Android as your device type.

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• Step 2. Begin Repair

Click Start on the new screen to kick off the repair. Since you’re dealing with a connection private issue on Android, select System Damage.

• Step 3. Fill in the Realme C67 5G device Details

The platform will detect your Realme C67 5G’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

• Step 4. Activate Download Mode

Follow the instructions to put your Realme C67 5G into Download Mode. Once in Download Mode, you will start downloading the firmware.

• Step 5. Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar.

When done, click Done if your Android starts properly. If not, click Try Again to repeat the process.

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Method 3: Check and fix the date and time on your Android

Since the error code “NET::ERR_CERT_DATE_INVALID” indicates a mismatch between the date and time on your device and your browser, you need to adjust the date and time settings on your Android to fix it.

The specific steps can vary based on your Android model, but the general approach involves locating the “date and time” settings on your phone. How to fix the date and time on Android to bypass “your connection is not private” on Chrome Android:

• Step 1: Go to your Realme C67 5G’s Settings > Date & Time.
• Step 2: Switch on the “Automatic Date & Time” to sync with the network-provided time.

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Method 4: Perform factory reset

If nothing else works, there might be malware on your phone causing trouble. It’s crucial to eliminate this threat before further damage occurs. The recommended action is to perform a factory reset on your phone.

However, keep in mind that this process can result in data loss, so it’s essential to back up your data beforehand. Follow the steps to perform a factory reset on Android:

• Step 1: Go to your Android Settings.
• Step 2: Select Backup and Reset > Factory data reset. Then, opt to erase all data.

Most of the time, you won’t need to go to the extreme of a factory reset. The simpler solutions mentioned earlier should take care of the Security Certificate Error on your Android.

Conclusion

By now, you should have a good grasp of the “Your Connection Is Not Private” problem on Android. This issue typically arises from complications with the SSL certificate of the website, designed to ensure a secure connection.

When you see the error message, it often comes with specific codes that indicate the underlying problem. Several methods can be employed to fix the “Your Connection Is Not Private” on Android. Clearing the browser cache, repairing the Android system using tools like Dr.Fone, checking and fixing date and time settings, and performing a factory reset as a last resort are among the solutions.

By prioritizing user safety and following the step-by-step approach in this guide, you can navigate and resolve this common internet browsing challenge on your Realme C67 5Gs.

How to Fix It: Realme C67 5G Won’t Turn On

Did your Realme C67 5G decide to go on vacation and refuses to turn on? If your Realme C67 5G won’t turn on for no apparent reason, finding why it failed to power on and the solution for it is not a fun process.

Here, we hope we are able to give you a checklist of reasons behind this issue and the possible steps you can take to rectify it.

Part 1: Common Reasons That Your Realme C67 5G Won’t Turn On

If you cannot find any reason why your Realme C67 5G will not switch on, here are some possible reasons:

1. Your Android phone is simply frozen in power-off or sleep mode. In which case, it fails to switch itself on or wake itself up when you initiate it.
2. Your phone’s battery may be out of charge.
3. The operating system or installed software is corrupted. The tell-tale sign if this is that if you manage to switch on your Realme C67 5G, it freezes or crash soon after.
4. Your device is clogged up with dust and lint causing the hardware to not work properly.
5. Your power button is broken , which caused it to not be able to trigger the necessary action needed to power up the Android phone. Check to also see if your connectors have no carbon build-up which will cause your phone to not be charged properly.

Part 2: Rescue Data on Android Phone That Will Not Turn On

If you need some help rescuing data from an Android phone that will not turn on, the Dr.Fone - Data Recovery (Android) will be your best friend in your data recovery attempt. With the help of this data recovery solution, you will be able to intuitively recover lost, deleted or corrupted data on any Android devices. Its flexibility and efficiency in rescuing data make it one of the best software out there.

Note: For now, the tool can rescue data from broken Android only if your phone is earlier than Android 8.0, or rooted.

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If your Realme C67 5G won’t turn on, here is how you can use the software to recover data:

Step 1: Launch Wondershare Dr.Fone

On your desktop computer or laptop, open Wondershare Dr.Fone. Click on Data Recovery on the left column. Connect your Realme C67 5G to the computer using a USB cable.

Step 2: Decide which file types to recover

On the next window, you will need to check the boxes corresponding to the type of files you can recover from a list. You can get back Contacts, Messages, Call History, WhatsApp messages & attachments, Photos, Audio and more.

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Step 3: Select the problem with your phone

Opt for “Touch screen not responsive or cannot access the phone” or “Black/broken screen”. Click Next to continue.

Look up for your device – pick the Realme C67 5G device Name and Device Model. Advance by clicking on the Next button.

Step 4: Go into your Realme C67 5G’s Download Mode.

The data recovery tool will guide you on how you can go into your Realme C67 5G’s Download Mode. You should be getting a step-by-step guide on your computer.

Step 5: Scan the Android Phone.

Using the provided USB cable, attach your Realme C67 5G to your computer – the data recovery tool should be able to discover your device automatically and scan it for recoverable data.

Step 6: Review and Retrieve the Data from Broken Android Phone.

Wait for the program to finish scanning the phone – once completed, you will be able to get a list of recoverable files. You can have a preview of the file by highlighting them. Tick the box next to the file name and click on Recover to start retrieving the files and save them in the destination of your choosing.

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Part 3: Android Phone Won’t Turn On: One Click Fix

After repeated attempts, when your Android mobile/tablet stops buzzing, what options do you have to revive it?

Well, we would recommend picking Dr.Fone - System Repair (Android) to fix an Android phone will not switch problem. This one-click Android system repair tool resolves every Android system issue without any fuss including Android Phone won’t turn on issue.

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Prior to fixing the Android phone will not switch and getting things back in action. You need to make sure that you have backed up the Android device . It is recommended that rescuing data from an Android phone by backing up is better than recovering it post the process.

Phase 1: Get the Realme C67 5G device ready and connect it

Step 1: Run Dr.Fone on your computer once the installation is complete and tap the ‘Repair’ option form the interface. Now, connect your Android mobile with the computer.

Step 2: You will find a range of options, tap on the ‘Android Repair’ one. Hit the ‘Start’ button so that you can proceed to fix Android Phone won’t turn on hassle.

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Step 3: Now, over the Realme C67 5G device information window, ensure to feed your exact device details. Press the ‘Next’ button then on.

Phase 2: Enter ‘Download’ mode for fixing your Realme C67 5G

Step 1: You need to put your Realme C67 5G in Download mode for resolving the Android phone will not switch on.

• For the Realme C67 5G device having ‘Home’ button, you got to switch it off and press ‘Volume Down’, ‘Home’, and ‘Power’ keys for 5-10 seconds at once. Let them go and click on the ‘Volume Up’ button to put your phone in ‘Download’ mode.

• For ‘Home’ button-less device, turn the phone/tablet down first. For 5 – 10 seconds, hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons. Tap on the ‘Volume Up’ button to get into the ‘Download’ mode, after releasing the 3 buttons.

Step 2: Hitting the ‘Next’ key will allow you to download firmware and proceed with the next step.

Step 3: Dr.Fone - System Repair (Android) would verify your firmware download and then take a while to rectify and resolve Android Phone won’t turn on issue.

Part 4: Android Phone Won’t Turn On: Common Fix

To try fixing an Android Phone that won’t turn on, follow these steps:

1. For any Android devices, remove the battery (considering the battery of your Realme C67 5G can be removed) and leave it out for at least 30 minutes. Put back the battery in and try to turn it on.
2. Press and hold down the Power and Volume Down buttons at the same time for 15-30 minutes to reboot the Realme C67 5G device.
3. Should the first two steps do not work, charge your Realme C67 5G to get it out of the start-up loop. You can also opt to use a different battery, just in case your current battery is the source of the problem.
4. If there are any connected hardware e.g. SD card, remove them from the Realme C67 5G device.
5. Start your Realme C67 5G in Safe Mode by pressing and holding down the Menu or Volume Down button on your device.
6. Should the first five steps do not work for you, perform a hard reset. Do take note that each device will have a different way to do so and that data that is stored locally on the phone will be deleted.
7. Send your Realme C67 5G to the repair shop should none of these steps work.

Part 5: Useful Tips to Protect Your Realme C67 5G

There are several reasons as to why your Realme C67 5G won’t turn on. The problem could be a hardware or software issue which could be prevented. Here are some useful tips to protect your Realme C67 5G.

I. Hardware

• Remember that the components that make your Realme C67 5G is sensitive. To protect these components from being damaged, use a good guard casing.
• Take apart your Realme C67 5G and clean it routinely to avoid dust and lint from clogging the phone and overheating it.

II. Software

• It is recommended to download apps from Google Play Store. This way, you can be sure that your app comes from a trusted source.
• Read the app’s permission to see which part of the operating system and your personal information that you are giving access to.
• Install reliable anti-virus and anti-malware software to safeguard your Realme C67 5G from malicious attacks.
• Make sure you update your operating system, software and apps to make sure you have the latest version – the developer may have fixed the bugs that have caused problems on Android phones.

It is important to note that your phone contains some important data. Therefore, when your Realme C67 5G won’t turn on do not just give up - there are plenty of tools at your disposal to recover back your files and phone.