8 Solutions to Solve YouTube App Crashing on Motorola Moto G23 | Dr.fone

8 Solutions to Solve YouTube App Crashing on Motorola Moto G23 | Dr.fone

Ariadne Lv13

8 Solutions to Solve YouTube App Crashing on Motorola Moto G23

YouTube can be considered among the apps that are widely used by users. And seeing “Unfortunately YouTube has stopped” error on the Android display screen is a thing that you can’t stand. The reasons can be multiple for why YouTube is not working or it keeps crashing. For instance, an outdated app, not updated OS, low storage, or corrupted cache. No matter what has triggered the problem on your device, we have solutions for it. Please read and follow this article to get the problem sorted.

Restart the app

The issues like YouTube keeps crashing are often get disappeared by just quitting and restarting the app. This is helpful to give a fresh start to the app and restarting will bring your device back to normal. Hence, the first resolution we would like to recommend is to restart your app. Follow the steps to do this.

  • Go to “Settings” and tap “Apps & Notifications” or “Application”.
  • Choose “YouTube” from the list of apps and open it.
  • Tap on “Force Close” or “Force Stop”.

Youtube not working android - fix by restarting app

  • You can now restart your device and then launch the app again. Check if this works or not.

Restart the Android

Similar to the app, if you restart the Motorola Moto G23 device, it will start operating properly making the YouTube app work better than before. So, as the next tip, please restart your device.

  • Long press the “Power” key.
  • Press “Restart” and confirm.

Youtube not working android - fix by restarting android

Use a VPN

There is a possibility that YouTube is prohibited in your region. Banning some apps is done for some safety reasons. And therefore, you need to check if this is done in your area or not. If yes, then we shouldn’t mention the reason why YouTube is not working on Android. In such a case, use a VPN to access YouTube.

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Clear the Cache of YouTube

When the stored cache files start getting crash, the “Unfortunately YouTube has stopped” sort of errors are likely to appear. And therefore, if the above method didn’t work, try this one to get the problem resolved. We are going to clear the cache of YouTube to make it run smoothly.

  • Go to “Settings” and tap “Apps & Notifications”/”Applications”.
  • Now, choose “YouTube” from the list of apps.
  • Open “Storage” and click on “Clear Cache”.

Youtube not working android - clear cache

Reinstall YouTube from Play Store

If YouTube keeps crashing, make sure to uninstall and reinstall it from Play Store. Doing this will make the app gets refreshed, remove the glitches, and make it normal as a result. Here are the steps for it.

  • Firstly, uninstall it by “Settings” > “Apps” > “YouTube” > “Uninstall”.
  • Now, go to the “Play Store” and search “YouTube”. Tap on “Install”.

Reset Network Settings

The apps that run on the internet might start crashing due to connectivity issues. Therefore, resetting the network settings once can work as a great remedy to follow when YouTube has stopped on your Motorola Moto G23. This will remove all your network settings like Wi-Fi passwords etc.

  • Tap on “Settings” followed by “Backup and reset”.
  • Look for “Reset Network Settings”.

Youtube not responding - reset network settings

Note: In some phones, you may find the option in “System” > “Advanced” > “Reset”.

Re-flash the stock ROM of Android in one click

There are times when a corrupted system gives you such errors. And therefore, you should try re-flashing the stock ROM on your Motorola Moto G23. Before you wonder how we would like to introduce a highly recommended tool for this. It is Dr.Fone - System Repair (Android). It holds the proficiency to flash the stock ROM in just a click. So, when your YouTube is not responding due to a corrupted system, make use of this tool to get it solved. The benefits associated with this tool are as follows.

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Step 1: Launch the Tool

Start with visiting the website on your PC and downloading the Dr.Fone toolkit. Install and open the tool. Now, from the main screen, choose “System Repair”.

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Step 2: Connect Device

With the help of the USB cord, connect your Motorola Moto G23 to the computer. Click on “Android Repair” now from the left panel.

Youtube not responding - connect device to pc

Step 3: Enter Information

Now, as the next step, you need to make sure of the details of your device. Please enter the name and brand of the phone. The country, region, and career are also to be added. Hit on “Next” once done.

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Step 4: Download Firmware

Now, follow the instructions given on the screen according to your device. Click on “Next” and the program will start downloading the firmware.

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Step 5: Repair the Issue

Lastly, when the firmware is downloaded, the system will start getting repaired on its own. You need to wait until you are informed about the completion of the process.

Youtube crashing on Android - start repairing

Reset Factory Settings of this Device

When nothing works, the last resort you can go with is resetting the Motorola Moto G23 device to factory state. Doing this will remove any sort of conflicting bugs and other stuff. However, this will remove the data from your device. So make sure to backup everything before going with this method. The steps are:

  • Open “Settings” and tap “Backup & reset”.
  • Go to “Factory data reset” and tap “Reset phone”

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How to Fix It: Motorola Moto G23 Won’t Turn On

Did your Motorola Moto G23 decide to go on vacation and refuses to turn on? If your Motorola Moto G23 won’t turn on for no apparent reason, finding why it failed to power on and the solution for it is not a fun process.

Here, we hope we are able to give you a checklist of reasons behind this issue and the possible steps you can take to rectify it.

Part 1: Common Reasons That Your Motorola Moto G23 Won’t Turn On

If you cannot find any reason why your Motorola Moto G23 will not switch on, here are some possible reasons:

  1. Your Android phone is simply frozen in power-off or sleep mode. In which case, it fails to switch itself on or wake itself up when you initiate it.
  2. Your phone’s battery may be out of charge.
  3. The operating system or installed software is corrupted. The tell-tale sign if this is that if you manage to switch on your Motorola Moto G23, it freezes or crash soon after.
  4. Your device is clogged up with dust and lint causing the hardware to not work properly.
  5. Your power button is broken , which caused it to not be able to trigger the necessary action needed to power up the Android phone. Check to also see if your connectors have no carbon build-up which will cause your phone to not be charged properly.

Part 2: Rescue Data on Android Phone That Will Not Turn On

If you need some help rescuing data from an Android phone that will not turn on, the Dr.Fone - Data Recovery (Android) will be your best friend in your data recovery attempt. With the help of this data recovery solution, you will be able to intuitively recover lost, deleted or corrupted data on any Android devices. Its flexibility and efficiency in rescuing data make it one of the best software out there.

Note: For now, the tool can rescue data from broken Android only if your phone is earlier than Android 8.0, or rooted.

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  • Compatible with Motorola Moto G23 devices.

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If your Motorola Moto G23 won’t turn on, here is how you can use the software to recover data:

Step 1: Launch Wondershare Dr.Fone

On your desktop computer or laptop, open Wondershare Dr.Fone. Click on Data Recovery on the left column. Connect your Motorola Moto G23 to the computer using a USB cable.

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Step 2: Decide which file types to recover

On the next window, you will need to check the boxes corresponding to the type of files you can recover from a list. You can get back Contacts, Messages, Call History, WhatsApp messages & attachments, Photos, Audio and more.

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Step 3: Select the problem with your phone

Opt for “Touch screen not responsive or cannot access the phone” or “Black/broken screen”. Click Next to continue.

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Look up for your device – pick the Motorola Moto G23 device Name and Device Model. Advance by clicking on the Next button.

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Step 4: Go into your Motorola Moto G23’s Download Mode.

The data recovery tool will guide you on how you can go into your Motorola Moto G23’s Download Mode. You should be getting a step-by-step guide on your computer.

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Step 5: Scan the Android Phone.

Using the provided USB cable, attach your Motorola Moto G23 to your computer – the data recovery tool should be able to discover your device automatically and scan it for recoverable data.

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Step 6: Review and Retrieve the Data from Broken Android Phone.

Wait for the program to finish scanning the phone – once completed, you will be able to get a list of recoverable files. You can have a preview of the file by highlighting them. Tick the box next to the file name and click on Recover to start retrieving the files and save them in the destination of your choosing.

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Part 3: Android Phone Won’t Turn On: One Click Fix

After repeated attempts, when your Android mobile/tablet stops buzzing, what options do you have to revive it?

Well, we would recommend picking Dr.Fone - System Repair (Android) to fix an Android phone will not switch problem. This one-click Android system repair tool resolves every Android system issue without any fuss including Android Phone won’t turn on issue.

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Prior to fixing the Android phone will not switch and getting things back in action. You need to make sure that you have backed up the Android device . It is recommended that rescuing data from an Android phone by backing up is better than recovering it post the process.

Phase 1: Get the Motorola Moto G23 device ready and connect it

Step 1: Run Dr.Fone on your computer once the installation is complete and tap the ‘Repair’ option form the interface. Now, connect your Android mobile with the computer.

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Step 2: You will find a range of options, tap on the ‘Android Repair’ one. Hit the ‘Start’ button so that you can proceed to fix Android Phone won’t turn on hassle.

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Step 3: Now, over the Motorola Moto G23 device information window, ensure to feed your exact device details. Press the ‘Next’ button then on.

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Phase 2: Enter ‘Download’ mode for fixing your Motorola Moto G23

Step 1: You need to put your Motorola Moto G23 in Download mode for resolving the Android phone will not switch on.

  • For the Motorola Moto G23 device having ‘Home’ button, you got to switch it off and press ‘Volume Down’, ‘Home’, and ‘Power’ keys for 5-10 seconds at once. Let them go and click on the ‘Volume Up’ button to put your phone in ‘Download’ mode.

![fix Android Phone not turn on with home key](https://images.wondershare.com/drfone/guide/android-system-repair-3.png)
  • For ‘Home’ button-less device, turn the phone/tablet down first. For 5 – 10 seconds, hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons. Tap on the ‘Volume Up’ button to get into the ‘Download’ mode, after releasing the 3 buttons.

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Step 2: Hitting the ‘Next’ key will allow you to download firmware and proceed with the next step.

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Step 3: Dr.Fone - System Repair (Android) would verify your firmware download and then take a while to rectify and resolve Android Phone won’t turn on issue.

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Part 4: Android Phone Won’t Turn On: Common Fix

To try fixing an Android Phone that won’t turn on, follow these steps:

  1. For any Android devices, remove the battery (considering the battery of your Motorola Moto G23 can be removed) and leave it out for at least 30 minutes. Put back the battery in and try to turn it on.
  2. Press and hold down the Power and Volume Down buttons at the same time for 15-30 minutes to reboot the Motorola Moto G23 device.
  3. Should the first two steps do not work, charge your Motorola Moto G23 to get it out of the start-up loop. You can also opt to use a different battery, just in case your current battery is the source of the problem.
  4. If there are any connected hardware e.g. SD card, remove them from the Motorola Moto G23 device.
  5. Start your Motorola Moto G23 in Safe Mode by pressing and holding down the Menu or Volume Down button on your device.
  6. Should the first five steps do not work for you, perform a hard reset. Do take note that each device will have a different way to do so and that data that is stored locally on the phone will be deleted.
  7. Send your Motorola Moto G23 to the repair shop should none of these steps work.

Part 5: Useful Tips to Protect Your Motorola Moto G23

There are several reasons as to why your Motorola Moto G23 won’t turn on. The problem could be a hardware or software issue which could be prevented. Here are some useful tips to protect your Motorola Moto G23.

I. Hardware

  • Remember that the components that make your Motorola Moto G23 is sensitive. To protect these components from being damaged, use a good guard casing.
  • Take apart your Motorola Moto G23 and clean it routinely to avoid dust and lint from clogging the phone and overheating it.

II. Software

  • It is recommended to download apps from Google Play Store. This way, you can be sure that your app comes from a trusted source.
  • Read the app’s permission to see which part of the operating system and your personal information that you are giving access to.
  • Install reliable anti-virus and anti-malware software to safeguard your Motorola Moto G23 from malicious attacks.
  • Make sure you update your operating system, software and apps to make sure you have the latest version – the developer may have fixed the bugs that have caused problems on Android phones.

It is important to note that your phone contains some important data. Therefore, when your Motorola Moto G23 won’t turn on do not just give up - there are plenty of tools at your disposal to recover back your files and phone.

8 Workable Fixes to the SIM not provisioned MM#2 Error on Motorola Moto G23

SIM cards are small chips that act as a connecting medium between your cell phone and your carrier. It is programmed to help your carrier identify your cell phone account with certain information. And eventually, you are enabled to make calls and to make use of mobile internet. Now, if your device is showing “SIM not provisioned” on Android then it signifies that the connection to carrier network cannot be established or perhaps, your carrier isn’t able to identify your cell phone account.

Part 1. Why does the error “SIM not provisioned MM#2” pop up?

There can be numerous reasons behind the pop up that reads “SIM not provisioned” on Android. But basically, it most probably affects the users who have registered a new SIM card. If you get to experience this issue in other situations or if the SIM is not working in Android, then the problem is with the SIM card and needs to be replaced. Anyways, here is a list of situations when the “SIM not provisioned” error may bother you.

  • You got a new SIM card for your new phone.
  • You are transferring your contacts into the new SIM card.
  • In case, the carrier network provider’s authorization server is unavailable.
  • Perhaps, you’re out of the reach of the carrier coverage area and that too, without active roaming agreement.
  • Though new SIM cards work flawlessly. But it is often necessary to get your SIM card activated due to security reasons.

Just in case, you haven’t bought any new SIM card and the one you were using was working fine until now, then the most probable reasons behind it could be listed below:

  • If your SIM card is too old, possibly it might have gone dead, try replacing it.
  • Perhaps, the SIM card was not properly inserted into the slot or there might be some dirt between the SIM and smartphone pins.

A yet another reason could be that your SIM card got deactivated by your carrier provider as it could have been locked to a particular phone. Now, if you insert such a SIM card to another device or a new device even, you may get to witness a message that reads “SIM not valid”.

2.1 One click to fix the “SIM not provisioned MM#2” error on Android

Without talking any further, let’s straightly get to the first and the easiest way to repair SIM not provisioned issue on Android. For this purpose, we’re glad to introduce Dr.Fone - System Repair (Android) , one of its kind of tool that is capable of repairing almost all sort of Android OS issues in just a matter of few clicks. Whether it is SIM not provisioned on Android or SIM not working in Android or your device stuck in a boot loop or black/white screen of death. The most probable reason for these errors is Android OS corruption. And with Dr.Fone – Repair (Android) you can efficiently and effectively repair your Android OS in a hassle freeway.

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Step by step Tutorial to fix “SIM not provisioned MM#2” error

Step 1. Connect your Motorola Moto G23

Download and launch the Dr.Fone toolkit on your computer and then opt for the “System Repair” option from the main interface. Meanwhile, get your Motorola Moto G23 connected with the computer using a genuine cable.

fix sim not provisioned on android - install the tool

Step 2. Opt for Android Repair and key in important information

Now, hit on the “Android Repair” from the 3 options on the left, followed by hitting the “Start” button. From the upcoming screen, you’ll be asked to key in important device-related information, like brand, model, country, and carrier details. Hit “Next” afterward.

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Step 3. Boot your device in Download mode

You must put your device in Download mode for better repairing of your Android OS. Simply follow the onscreen guide to boot your Android in DFU mode and hit “Next” thereafter. Once done, the software will automatically start downloading the most compatible and recent firmware for your device.

fix sim not provisioned on android - boot in download mode

Step 4. Initiate Repairing

As soon as the download completes, the software verifies the firmware and automatically initiates repairing your Motorola Moto G23. Within a short period, you’ll notice that your Motorola Moto G23 has been successfully repaired.

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2.2 Ensure the SIM card is not dirty or wet

At times, the issue can be as simple as cleaning your SIM card and SIM slot properly. Ensuring that SIM is not wet either and then putting it back into its place. If this works, then the SIM not working in Android was due to the dirt or moisture that was preventing proper contact between SIM card pins and smartphone circuit.

2.3 Insert the SIM card correctly

If your SIM card was working properly until yet, there is a good possibility that the SIM card may have moved a bit from its actual location. Eventually, there is poor contact between the SIM card pins and the circuit. Try inserting your SIM card properly with the following steps.

  • Power off your Motorola Moto G23 and with the help of Q pin, eject the SIM card holder from the SIM slot of your device.
  • Now, grab a soft rubber pencil eraser and gently rub it in on the gold pins of SIM card to clean them properly. Then, with the help of a soft cloth wipe away the rubber residue from the SIM card.
  • Next, push the SIM back into the SIM card holder properly and push it back into the SIM slot now.
  • Turn your device back on and look if your SIM not provisioned on the Android issue is resolved or not.

2.4 Activate the SIM card

Usually, when you buy a new SIM card, it gets automatically activated within 24 hours of being plugged into a new device. But if that’s not happening in your case and you’re wondering how to activate SIM card, make use of the three options below to enable activation:

  • Call your carrier service provider
  • Send an SMS
  • Log on to your carrier’s website and look for the activation page over it.

Note: The aforementioned options are straightforward and are quick ways to enable activation. It depends on your carrier network whether they support them.

2.5 Contact your carrier

Even if your SIM isn’t activated, grab another working device to make a phone call to your carrier or network. Ensure, to explain the entire situation and the error message to them. Be patient while they investigate the issue. It may eat up a heck load of time or may get resolved in a few minutes that completely depend upon the complexity of the issue.

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2.6 Try the other SIM card slot

A yet another reason why SIM not working in Android can be because of the SIM card slot might have gone corrupted. Thanks to the dual SIM technology, you do not have to rush immediately to get it to check or repair. You can simply rule out this possibility by ejecting the SIM card from its original SIM slot and then replacing it into the other SIM card slot. If this solution did work out for you then it is obvious that the problem was with the SIM card slot that got corrupted. And hence, it was triggering SIM not responding issue.

fix SIM not responding - try another slot

2.7 Try the SIM card in other phones

Or just in case, you’ve still no joy and the SIM not provisioned on Android message is bothering you. Try making use of another Android device. Eject the SIM card from the Motorola Moto G23 device which is creating problems and try plugging it into other Motorola Moto G23] and other smartphones. Perhaps, this will let you know whether the issue is with your device only or with the SIM card itself.

2.8 Try a new SIM card

Still, wondering how to fix SIM not provisioned? Perhaps, nothing worked for you, right? Well, on that note, you must head to your carrier store and request a new SIM card. Also, inform them about the “SIM not provisioned MM2” error, they will be able to execute proper diagnostics over your old SIM card and hopefully get it resolved. Or else, they’ll equip you with a brand new SIM card and swap the new SIM card into your device and get it activated in the meantime. Eventually, restoring the normal functioning of your device.

Conclusion

In wrapping up, SIM not provisioned errors on Android can be troubling, but they’re certainly fixable. There are several methods, from a simple device restart to reaching out to your network provider. But if these don’t work, we suggest trying Dr.Fone - System Repair (Android) . This tool is known for its ability to handle an array of Android issues and could be just what your device needs. Navigate your tech challenges with ease using Dr.Fone.

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  • Title: 8 Solutions to Solve YouTube App Crashing on Motorola Moto G23 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 08:22:20
  • Updated at : 2024-07-31 08:22:20
  • Link: https://howto.techidaily.com/8-solutions-to-solve-youtube-app-crashing-on-motorola-moto-g23-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.