8 Solutions to Solve YouTube App Crashing on Samsung Galaxy A15 4G | Dr.fone

8 Solutions to Solve YouTube App Crashing on Samsung Galaxy A15 4G | Dr.fone

Ariadne Lv13

8 Solutions to Solve YouTube App Crashing on Samsung Galaxy A15 4G

YouTube can be considered among the apps that are widely used by users. And seeing “Unfortunately YouTube has stopped” error on the Android display screen is a thing that you can’t stand. The reasons can be multiple for why YouTube is not working or it keeps crashing. For instance, an outdated app, not updated OS, low storage, or corrupted cache. No matter what has triggered the problem on your device, we have solutions for it. Please read and follow this article to get the problem sorted.

Restart the app

The issues like YouTube keeps crashing are often get disappeared by just quitting and restarting the app. This is helpful to give a fresh start to the app and restarting will bring your device back to normal. Hence, the first resolution we would like to recommend is to restart your app. Follow the steps to do this.

  • Go to “Settings” and tap “Apps & Notifications” or “Application”.
  • Choose “YouTube” from the list of apps and open it.
  • Tap on “Force Close” or “Force Stop”.

Youtube not working android - fix by restarting app

  • You can now restart your device and then launch the app again. Check if this works or not.

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Restart the Android

Similar to the app, if you restart the Samsung Galaxy A15 4G device, it will start operating properly making the YouTube app work better than before. So, as the next tip, please restart your device.

  • Long press the “Power” key.
  • Press “Restart” and confirm.


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Youtube not working android - fix by restarting android

Use a VPN

There is a possibility that YouTube is prohibited in your region. Banning some apps is done for some safety reasons. And therefore, you need to check if this is done in your area or not. If yes, then we shouldn’t mention the reason why YouTube is not working on Android. In such a case, use a VPN to access YouTube.

Clear the Cache of YouTube

When the stored cache files start getting crash, the “Unfortunately YouTube has stopped” sort of errors are likely to appear. And therefore, if the above method didn’t work, try this one to get the problem resolved. We are going to clear the cache of YouTube to make it run smoothly.

  • Go to “Settings” and tap “Apps & Notifications”/”Applications”.
  • Now, choose “YouTube” from the list of apps.
  • Open “Storage” and click on “Clear Cache”.

Youtube not working android - clear cache

Reinstall YouTube from Play Store

If YouTube keeps crashing, make sure to uninstall and reinstall it from Play Store. Doing this will make the app gets refreshed, remove the glitches, and make it normal as a result. Here are the steps for it.

  • Firstly, uninstall it by “Settings” > “Apps” > “YouTube” > “Uninstall”.
  • Now, go to the “Play Store” and search “YouTube”. Tap on “Install”.

Reset Network Settings

The apps that run on the internet might start crashing due to connectivity issues. Therefore, resetting the network settings once can work as a great remedy to follow when YouTube has stopped on your Samsung Galaxy A15 4G. This will remove all your network settings like Wi-Fi passwords etc.

  • Tap on “Settings” followed by “Backup and reset”.
  • Look for “Reset Network Settings”.

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Youtube not responding - reset network settings

Note: In some phones, you may find the option in “System” > “Advanced” > “Reset”.

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Re-flash the stock ROM of Android in one click

There are times when a corrupted system gives you such errors. And therefore, you should try re-flashing the stock ROM on your Samsung Galaxy A15 4G. Before you wonder how we would like to introduce a highly recommended tool for this. It is Dr.Fone - System Repair (Android). It holds the proficiency to flash the stock ROM in just a click. So, when your YouTube is not responding due to a corrupted system, make use of this tool to get it solved. The benefits associated with this tool are as follows.

Dr.Fone - System Repair (Android)

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  • Easy to use and quickly fixes the issues
  • Has the capability to repair any Android system issue
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Step 1: Launch the Tool

Start with visiting the website on your PC and downloading the Dr.Fone toolkit. Install and open the tool. Now, from the main screen, choose “System Repair”.

Youtube not responding - fix with drfone

Step 2: Connect Device

With the help of the USB cord, connect your Samsung Galaxy A15 4G to the computer. Click on “Android Repair” now from the left panel.

Youtube not responding - connect device to pc

Step 3: Enter Information

Now, as the next step, you need to make sure of the details of your device. Please enter the name and brand of the phone. The country, region, and career are also to be added. Hit on “Next” once done.

Youtube not responding - enter details

Step 4: Download Firmware

Now, follow the instructions given on the screen according to your device. Click on “Next” and the program will start downloading the firmware.

Youtube crashing on Android - download firmware

Step 5: Repair the Issue

Lastly, when the firmware is downloaded, the system will start getting repaired on its own. You need to wait until you are informed about the completion of the process.

Youtube crashing on Android - start repairing

Reset Factory Settings of this Device

When nothing works, the last resort you can go with is resetting the Samsung Galaxy A15 4G device to factory state. Doing this will remove any sort of conflicting bugs and other stuff. However, this will remove the data from your device. So make sure to backup everything before going with this method. The steps are:

  • Open “Settings” and tap “Backup & reset”.
  • Go to “Factory data reset” and tap “Reset phone”

Youtube crashing on Android - factory reset android

Proven Ways to Fix There Was A Problem Parsing the Package on Samsung Galaxy A15 4G

Unable to install your favorite Apps from Google Play Store because there was a problem parsing the package?

The Parse Error or there was a problem parsing the package error is very common with Android devices. Android is a versatile platform and, therefore, a very popular OS. It is an open software and allows users to download and use various types of apps from the Play store. Android is also a cheaper alternative as compared to other Operating Software.

Since many of us are well versed with most of the Android devices, parse error, or there is a problem parsing the package is an error is not something new and uncommon.

The error message usually pops up on the Samsung Galaxy A15 4G device screen when we try to download and install an App, for example, “There is a problem parsing the package Pokémon Go ”.

The error message which appears reads as follows:

“Parse error: There is a problem parsing the package”.

Android users who have experienced this would know that the parse error leaves us with only one option, i.e., “OK” as shown in the image below.

There was a problem parsing the package may occur due to several reasons, most of which are listed and explained below. Furthermore, there is a list of solutions to choose from to eliminate the “there is a problem parsing the package” error.

Read on to find out more.

Part 1: Reasons for the parsing error

Parse Error, better known as “there was a problem parsing the package” error is very common and normally surfaces when we try to download and install new Apps onto our Android devices from Google Play Store.

Parse Error

The reason for the error message to pop-up are many but none of them can be blamed singularly for the “there is a problem parsing the package” error. Given below is a list of the most probable reasons for Parse Error to stop an App from installing. Examine them carefully before moving on to the solutions to fix the “there was a problem parsing the package” error.

• Updating the OS may cause some disturbances in the manifest files of different Apps leading to Parse Error.

• Sometimes, the APK File, i.e., Android Application Package, gets infected due to improper or incomplete App installation causing “there is a problem parking the package” error.

• When Apps are downloaded and installed from unknown sources, due permission is needed. In the absence of such permission, the chances of the Parse Error to occur increase.

• Certain Apps are not compatible or supported by the latest and updated Android versions.

• Anti-virus and other cleaning Apps are also a major reason for the “there was a problem parsing the package” error.

The causes listed above are not App specific. The Parse Error may occur due to any one or more of these reasons, but what is more important is to try to get rid of the problem.

Let us move on to learn ways to fix the there was a problem parsing the package error.

Part 2: 8 Solutions to fix the parsing error

“There is problem parking the package” error can be dealt with easily if only we do not panic and deliberately follows the steps explained in this segment. Here are 7 of the most reliable and trustworthy methods to fix the Parse Error.

They are easy, user-friendly, and do not take much of your time. So don not waste any more of your time and try them now.

2.1 One Click to Fix ‘There is a Problem Parsing the Package

If you’re still encountering the Parsing error, there may be a problem with the Samsung Galaxy A15 4G device data on your device, which means you’ll need to repair it. Luckily, there’s a simple, one-click solution you can follow called Dr.Fone - System Repair .

Dr.Fone - System Repair (Android)

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  • No technical knowledge required
  • Easy one-click repair to fix ‘there is a problem parsing the package’ error
  • Should repair most parsing problems with apps, like ‘there is a problem parsing the package Pokemon Go’ error
  • Supports most Samsung Galaxy A15 4G devices and all the latest models like Galaxy S9/S8/Note 8

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If this sounds like the solution you’re looking for, here’s a step by guide on how to use it yourself;

Note: Please note that this repair process can erase all data on your phone, including your personal information. This is why it’s so important to back up your Samsung Galaxy A15 4G before proceeding.

Step #1 Head over to the Dr.Fone website and download the software. Install the downloaded software and open it. From the main menu, select the System Repair option.

fix problem parsing the package

Input your device and firmware information to confirm you’re installing the right version of the operating system.

select device model info

Step #2 Follow the onscreen instructions on how to get into Download Mode to start the Repair process.

fix problem parsing the package in download mode

Once complete, the firmware will start downloading.

download the firmware to fix problem parsing the package

Step #3 Once the firmware has downloaded, it will automatically install it to your device.

When this is completed, you’ll be free to disconnect your Samsung Galaxy A15 4G and use it how you please without the ‘there is a problem with the parsing package’ error.

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2.2 Allow installation from unknown sources

When we install Apps from other sources and not Google Play Store, there might be a glitch in using such Apps. To overcome this problem, turn on “Allow App installation from other sources”. Follow the steps given below for better understanding:

• Visit “Settings” and select “Applications”.

• Now tick mark on the option saying allow App installation from unknown sources.

allow App installation

2.3 Enable USB debugging

USB debugging is not considered necessary by many users but these methods give you an edge over others while using an Android device as it lets you access things on your phone, etc which you could not earlier.

To enable USB Debugging to fix “There is a problem parsing the package” error, follow these steps:

• Visit “Settings” and select “About Device”.

• Now click on “Build Number” not once but continuously for seven times.

click on “Build Number”

• Once you see a pop-up saying “You are now a developer”, go back to “Settings”.

go back to “Settings”

• In this step, select “Developer Options” and turn on “USB Debugging”.

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turn on “USB Debugging”

This should solve the problem. If not, move on to the other techniques.

2.4 Check APK File

An incomplete and irregular App installation may cause the .apk file to get corrupted. Make sure you download the file completely. If need be, delete the existing App or its .apk file and reinstall it from Google Play Store for it to be compatible with your device’s software and to use the App smoothly.

2.5 Check App Manifest File

Manifested App files are nothing but .apk files which are improvised by you. Such changes may cause the Parse Error to occur more frequently. Modifications in the App file can be made by changing its name, App settings, or more advanced customizations. Make sure you roll back all changes and restore the App file to its original state to prevent it from getting corrupted.

2.6 Disable Antivirus and other cleaner Apps

Antivirus software and other cleaning Apps are very helpful in blocking unwanted and harmful Apps from damaging your device. However, sometimes such Apps also prevent you from using other safe Apps.

We do not suggest that you delete the Antivirus App permanently. Temporary uninstallation will be useful here. To do so:

• Visit “Settings” and then select “Apps”.

• Select the antivirus App to click on “Uninstall” and then tap “OK”.

click on “Uninstall”

Now download and install the desired App again. Once this is done, do not forget to install the Antivirus App again.

2.7 Clear Cache cookies of Play Store

Clearing Play Store Cache cleans the Android Market platform by deleting all clogged up unwanted data. Follow the steps given below to delete Play Store cache:

• Tap on Google Play Store App.

• Now visit Play Store’s “Settings”.

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visit Play Store’s “Settings”

• Select “General Settings” to “Clear local search history”.

“Clear local search history”

2.8 Factory Reset Android

Factory Resetting your device to fix the Parse Error should be the last thing you try. Make sure you take a back-up of all your data on your Google Account or a Pen Drive because this technique erases all media, contents, data, and other files, including your device settings.

Follow the steps given below to factory reset your device:

• Visit “Settings”.

• Now select “Backup and Reset”.

select “Backup and Reset”

• In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.

The whole process of factory resetting your Samsung Galaxy A15 4G might sound tedious, risky, and cumbersome but it helps to fix the Android SystemUI has stopped error 9 out of 10 times. So, think carefully before using this remedy.

Parse Error: There was a problem parsing the package is an error message that has troubled many Android users. The good part is that the above-stated fixes not only solve the problem but also prevent it from occurring in the future. So, keep them in mind the next time you or anyone you know faces such an issue.

What to Do if Google Play Services Keeps Stopping on Samsung Galaxy A15 4G

google play services app keeps stopping

Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?

The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.

Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.

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Why Am I Getting the Message “Google Play Services Keeps Stopping?”

Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.

Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.

There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.

That’s also the case with Google Play Store and Google Play Services.

Why Google Play Services Keeps Stopping

The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:

  1. Network Issues
  2. Software Errors
  3. Wrong Play Services Version

Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.

Solutions to Try When Google Play Services Keeps Stopping

There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.

1. Do a Factory Reset

A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:

  • Step 1: Go into Settingsand search for “reset.”

  • Step 2: Choose Factory reset.

  • Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.

    android factory reset

  • Step 4: Input your password and confirm the action.

Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.

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2. Update Your System

As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:

  • Step 1: Open the Settings
  • Step 2: Head into System> System update.
  • Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.

Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.

3. Revert to the Previous Version

As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:

  • Step 1: Head into Settings> Apps > Google Play Services.
  • Step 2: Press the Disablebutton at the bottom of the screen.
  • Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.

As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.

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4. Uninstall the App’s Updates and Reinstall

Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:

  • Step 1: Go into Settings> Apps and find Google Play Services.
  • Step 2: Tap it and press Uninstall Updatesat the bottom.

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![uninstall google play services updates](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-3.jpeg)
  • Step 3: Exit the Settingsapp and restart the phone.
  • Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.
  • Step 5: Find and tap the Play Store versionto update your Google Play Services.

As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.

5. Check Storage

Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”

Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.

6. Do a System Repair

Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.

Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:

  • Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.

![start the wondershare dr.fone app](https://images.wondershare.com/drfone/guide/drfone-home.png)
  • Step 2: Select the type of issue you want to fix > Start.

    start the android system repair

  • Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.

![choose the phone model](https://images.wondershare.com/drfone/guide/android-system-repair-2.png)
  • Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.

![put the phone into download mode](https://images.wondershare.com/drfone/guide/android-system-repair-4.png)
  • Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.

    download android firmware before repair

  • Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done

    confirm android system repair

That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.

7. Clear Cache

The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:

  • Step 1: Go into Settings> Apps and find the Google Play Store
  • Step 2: Tap Storageand hit the Clear cache

![clear app cache](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-10.jpg)
  • Step 3: Repeat the process for the Google Play Services

If this doesn’t work, move on to another possible fix.

8. Check Date and Time Settings

Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Samsung Galaxy A15 4G devices, so you’ll need to ensure they’re correct beforehand. Here’s how:

  • Step 1: Head into Settings> System > Date & Time.

  • Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.

    check date and time settings

  • Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.

Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.

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9. Troubleshoot Your Internet Connection

Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.

To test the internet connection on your Samsung Galaxy A15 4G, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.

10. Adjust Google Play Services Permissions

Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.

Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.

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## Conclusion

Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.

Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.


  • Title: 8 Solutions to Solve YouTube App Crashing on Samsung Galaxy A15 4G | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 08:24:49
  • Updated at : 2024-07-31 08:24:49
  • Link: https://howto.techidaily.com/8-solutions-to-solve-youtube-app-crashing-on-samsung-galaxy-a15-4g-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.