8 Solutions to Solve YouTube App Crashing on Tecno Pova 6 Pro 5G | Dr.fone
8 Solutions to Solve YouTube App Crashing on Tecno Pova 6 Pro 5G
YouTube can be considered among the apps that are widely used by users. And seeing “Unfortunately YouTube has stopped” error on the Android display screen is a thing that you can’t stand. The reasons can be multiple for why YouTube is not working or it keeps crashing. For instance, an outdated app, not updated OS, low storage, or corrupted cache. No matter what has triggered the problem on your device, we have solutions for it. Please read and follow this article to get the problem sorted.
Restart the app
The issues like YouTube keeps crashing are often get disappeared by just quitting and restarting the app. This is helpful to give a fresh start to the app and restarting will bring your device back to normal. Hence, the first resolution we would like to recommend is to restart your app. Follow the steps to do this.
- Go to “Settings” and tap “Apps & Notifications” or “Application”.
- Choose “YouTube” from the list of apps and open it.
- Tap on “Force Close” or “Force Stop”.
- You can now restart your device and then launch the app again. Check if this works or not.
Restart the Android
Similar to the app, if you restart the Tecno Pova 6 Pro 5G device, it will start operating properly making the YouTube app work better than before. So, as the next tip, please restart your device.
- Long press the “Power” key.
- Press “Restart” and confirm.
Use a VPN
There is a possibility that YouTube is prohibited in your region. Banning some apps is done for some safety reasons. And therefore, you need to check if this is done in your area or not. If yes, then we shouldn’t mention the reason why YouTube is not working on Android. In such a case, use a VPN to access YouTube.
Clear the Cache of YouTube
When the stored cache files start getting crash, the “Unfortunately YouTube has stopped” sort of errors are likely to appear. And therefore, if the above method didn’t work, try this one to get the problem resolved. We are going to clear the cache of YouTube to make it run smoothly.
- Go to “Settings” and tap “Apps & Notifications”/”Applications”.
- Now, choose “YouTube” from the list of apps.
- Open “Storage” and click on “Clear Cache”.
Reinstall YouTube from Play Store
If YouTube keeps crashing, make sure to uninstall and reinstall it from Play Store. Doing this will make the app gets refreshed, remove the glitches, and make it normal as a result. Here are the steps for it.
- Firstly, uninstall it by “Settings” > “Apps” > “YouTube” > “Uninstall”.
- Now, go to the “Play Store” and search “YouTube”. Tap on “Install”.
Reset Network Settings
The apps that run on the internet might start crashing due to connectivity issues. Therefore, resetting the network settings once can work as a great remedy to follow when YouTube has stopped on your Tecno Pova 6 Pro 5G. This will remove all your network settings like Wi-Fi passwords etc.
- Tap on “Settings” followed by “Backup and reset”.
- Look for “Reset Network Settings”.
Note: In some phones, you may find the option in “System” > “Advanced” > “Reset”.
Re-flash the stock ROM of Android in one click
There are times when a corrupted system gives you such errors. And therefore, you should try re-flashing the stock ROM on your Tecno Pova 6 Pro 5G. Before you wonder how we would like to introduce a highly recommended tool for this. It is Dr.Fone - System Repair (Android). It holds the proficiency to flash the stock ROM in just a click. So, when your YouTube is not responding due to a corrupted system, make use of this tool to get it solved. The benefits associated with this tool are as follows.
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Step 1: Launch the Tool
Start with visiting the website on your PC and downloading the Dr.Fone toolkit. Install and open the tool. Now, from the main screen, choose “System Repair”.
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Step 2: Connect Device
With the help of the USB cord, connect your Tecno Pova 6 Pro 5G to the computer. Click on “Android Repair” now from the left panel.
Step 3: Enter Information
Now, as the next step, you need to make sure of the details of your device. Please enter the name and brand of the phone. The country, region, and career are also to be added. Hit on “Next” once done.
Step 4: Download Firmware
Now, follow the instructions given on the screen according to your device. Click on “Next” and the program will start downloading the firmware.
Step 5: Repair the Issue
Lastly, when the firmware is downloaded, the system will start getting repaired on its own. You need to wait until you are informed about the completion of the process.
Reset Factory Settings of this Device
When nothing works, the last resort you can go with is resetting the Tecno Pova 6 Pro 5G device to factory state. Doing this will remove any sort of conflicting bugs and other stuff. However, this will remove the data from your device. So make sure to backup everything before going with this method. The steps are:
- Open “Settings” and tap “Backup & reset”.
- Go to “Factory data reset” and tap “Reset phone”
11 Proven Solutions to Fix Google Play Store Not Working Issue on Tecno Pova 6 Pro 5G
Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.
Part 1. The recommended method to fix Google Play Store issues
If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.
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- Supports all the new Tecno Pova 6 Pro 5G devices like Galaxy S8, S9, etc.
- Step-by-step instructions provided. No technicals skills required.
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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):
- Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.
- Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.
- Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.
- Activate the Download mode from your Tecno Pova 6 Pro 5G.
- After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.
- The downloaded firmware will be loaded and flashed to your Tecno Pova 6 Pro 5G to fix the Google Play Store not working issue.
- Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.
Video tutorial to fix Google Play Store not working
Part 2: Other 10 common methods to fix Google Play Store issues
1. Fix Date and Time settings
Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.
Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.
Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.
Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.
2. Cleaning of Cache data of Play Store
This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Tecno Pova 6 Pro 5G device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.
Step 1 – Firstly, go to “Settings” on your device.
Step 2 – Now, navigate to the “Apps” option available at the settings menu.
Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.
Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.
Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.
3. Reset Play store by Clear data
If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.
Step 1 – Like the previous method, head towards the settings and then find “Apps”
Step 2 – Now find “Google Play Store” and open it.
Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.
After this, open “Google Play Store” and now your problem might be solved now.
4. Reconnecting the Google account
Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.
Step 1 – Go to the “Settings” and then find “Accounts”.
Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.
Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.
Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.
5. Reinstall the latest version of Google Play Store
Google Play store can’t be uninstalled completed completely from your Tecno Pova 6 Pro 5G. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.
Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.
Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.
Step 3 – Now you can be able to uninstall Google play service by going into application manager.
Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.
After installing, your problem might be solved by now. If not, try the next solution.
6. Clear Google Service Framework Cache
Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.
Step 1 – Go to settings and then tap on “Application Manager”
Step 2 – Here you can find “Google Service Framework”. Open it.
Step 3 – Now, tap on “Clear cache”. And you are done.
Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.
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7. Disable the VPN
The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing. So, this is recommended to try disabling the VPN.
Step 1 – Go to the settings of your device.
Step 2 – Under the “networks”, click on “More”.
Step 3 – Here you can find “VPN”. Tap on it and turn it off.
Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.
8. Force stop Google Play Service
Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Tecno Pova 6 Pro 5G. To do this, follow the below steps.
Step 1- Go to settings and then go to the “Application Manager”.
Step 2 – Now find “Google Play Store” and click on it.
Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.
Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.
9. Try a Soft Reset of your device
This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.
Step 1 – Long press the “Power” button on your device.
Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.
After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.
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10. Hard reset your device
If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.
Step 1 – Go to setting and find “backup and reset” there.
Step 2 – Click on it. And then Click on the “Factory data reset” option.
Step 3 – Now confirm your action and tap on the “Reset device”.
This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.
The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.
Tecno Pova 6 Pro 5G Not Receiving Texts? 10 Hassle-Free Solutions Here
If you are using an Tecno Pova 6 Pro 5G, you might have encountered the issue of not receiving texts. This issue can be quite frustrating, as it prevents you from staying connected with your friends and family. However, there are several ways to fix this issue and get your texts back up and running. In this article, we will show you some of the best solutions to fix the issue of not receiving texts on Tecno Pova 6 Pro 5G.
It is very common that the Android messaging app is not working on many devices especially broken devices . People often encounter this issue in Tecno Pova 6 Pro 5G phones, even the latest ones.
You might find lots of people online stating I can’t receive text messages on Android. And usually, people don’t find a legit solution for this issue. If you are also experiencing this sort of issue on your Tecno Pova 6 Pro 5Gs, then don’t panic. We have a series of methods that can supposedly fix the problem. But at first, we will learn what the main reasons this problem arises are and how do you know that it is consistent not some random error.
Take a look at the sections below, and you will learn all possible things regarding the messaging application on your phone.
Part 0. Symptoms and Causes of Android Not Receiving Texts
The most common symptoms that would clarify that your Android messaging service is not working right are given below:
- You will stop receiving any texts all of a sudden.
- You can’t send or receive a text message.
- Whenever you try to text someone, the message sent failed notification pop up on the screen.
The reasons why your Android is not receiving texts are given below:
- Network issue
- Insufficient memory
- Mis-configuration of device settings
- Switching of devices
- A glitch in the messaging app
- Software issue
- Carrier problem with the registered network.
Apart from all these reasons, some additional causes are also there that can lead to this issue.
Part 1: One-click to Fix Android not Receiving Texts by Android System Repair
If you are not willing to waste your precious time fixing the message problem, then you can switch to the top-rated Android repair tool, i.e., Dr.Fone - System Repair (Android) . With this software, you can easily fix issues like the black screen of death, crashing apps, can’t receive text messages on Android, or failed download. If you have no idea what is causing the message app problem, you can simply think of repairing the whole Android system.
You surely need to try the software as it can perform the following tasks:
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You can download and install the software on your system and use it to fix any issue. Then follow the steps given below:
Step 1: Launch the application and choose the System Repair option from the main interface. Connect your Tecno Pova 6 Pro 5G to the computer and choose the Android Repair mode, and hit the Start button to begin.
Step 2: You will have to provide information about your device, including the brand, name, model, country, and carrier. In between, you will be notified that your device repair might erase the existing data of your device.
Step 3: Agree with the conditions and hit the Next button. The software will download the firmware package automatically. It might take a while to finish the download, and when it is finished, the repair process will be initiated automatically.
It won’t take long, and your Tecno Pova 6 Pro 5G will be repaired. Now you will be able to receive and send text messages without any hassle.
Part 2: Remove and Insert the SIM
The easiest thing that you can try if your Tecno Pova 6 Pro 5G is not receiving any text messages is because the SIM is not inserted right. If your SIM card is inserted wrong, then it is obvious you can’t receive text messages on Android. Simply take out the SIM card, see how it must be inserted, and do it correctly. Once the SIM is inserted in the right way, you will receive the pending text messages immediately unless there is another issue preventing it.
Part 3: Check Network Connection
Another simple method that you can try if you are not receiving text messages on Tecno Pova 6 Pro 5G phone is to check your network connection. Usually, you can see the bar on the top of the screen. Maybe the problem exists because you have no signal strength at the moment.
Part 4: Consult your Carrier about the Data Plan
Maybe you are unable to get messages on your Tecno Pova 6 Pro 5Gs because your existing data plan has expired. You can directly contact your Carrier about the issues where your Tecno Pova 6 Pro 5G is not receiving texts. If your plan has expired, then you might have to renew it immediately. If not, then try out other fixes to resolve this issue.
Part 5: Try the SIM card in Another Phone or Slot
Sometimes, people complain that Tecno Pova 6 Pro 5G is not receiving texts from iPhone, and it might be because of the SIM card issue. So, the best thing you can try is to remove the SIM from your current phone and insert it into another phone.
When you are offline the message is saved on the server and just about when you get online, the text messages are delivered. If it is the SIM issue, then you will not get the message unless you contact your network operator.
Part 6: Clear the Cache of Messaging App
In smartphones, the memory space often gets filled up with cache. And not everyone remembers that they have to clear the cache from time to time. The accumulated cache can also lead to this issue. So, if your Android messaging app is not working, you have to clear the cache memory.
Step 1: Open the Settings and go to Apps. Find the Messages app from the list and tap to open it. There you will see the storage occupied by the app along with the cache.
Step 2: Click on the Clear Cache button and wait as the Tecno Pova 6 Pro 5G device free up the memory of your device.
Once the cache is cleared, you can also clear the data if you want to and you’ll instantly receive the text messages on your phone.
Part 7: Delete Useless Messages to Free Up Space
Sometimes, if you are not receiving text messages on Tecno Pova 6 Pro 5G, it means that you need to clean up the clutter of useless messages from your phone and SIM both. The phone messages can be deleted directly from your phone. But the SIM card messages needed to be deleted separately. The SIM cards don’t have enough memory to hold plenty of messages. Therefore, once the storage is full, you will stop receiving messages entirely.
Step 1: Open the messages app and open settings. Look for an option that says “Manage SIM Card Messages”. Sometimes, you can find this option under Advanced Settings.
Step 2: There, you will see the existing messages on the SIM. You can either delete all the messages or perform a selective deletion to free up space.
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Part 8: Try a Third-party Messaging App
If you can’t receive messages on your default app, then you can try installing a third-party messaging app. Nowadays, most people use social media messaging apps like WhatsApp, Skype, etc. for messaging. So, if somehow, the Android is not receiving texts, then the new apps can help you to send and receive messages with a non-native network.
Further Reading: 15 Best Free Chat Apps in 2022. Chat Now!
Part 9: Ensure your Phone is Fully Charged
Another possible fix to this problem might be your phone’s battery percentage. Sometimes, when the Android is in power saving mode, it disables the default apps too. As a result, you can’t even receive text messages on Android. So, when you plug in the charger, the power saving mode will be disabled, and you will get your text messages.
Part 10: Ensure It’s Not An iMessage From iPhone
If the Tecno Pova 6 Pro 5G phone is not receiving texts from iPhone, then this might be a different issue. Usually, there is an option on the iPhone where they can send texts as iMessage and simple messages. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. To resolve this, you have to follow the steps below:
Taking the iPhone in hand makes sure that you are connected to a network. Open settings and scroll to look for the Message option. Toggle the bar next to the iMessage option to turn it off.
If the FaceTime option is also on, you might have to deactivate that too to send messages and calls as regular ones.
Part 11: Update Your Android
Updating the operating system to the latest Android version can fix some system errors which may cause the “Android not receiving texts” issue because the latest version always brings a better user experience and fix the know bugs.
Conclusion
Now you know several methods that can work if the Android messaging app is not working. If you experience this kind of issue with your Tecno Pova 6 Pro 5G, then you are most likely to resolve them with these fixes. If none of the solutions seem to fix the issue, then you can take the help of Dr. Fone - System Repair (Android) feature. With this tool, you can resolve all kinds of working issues on your device.
- Title: 8 Solutions to Solve YouTube App Crashing on Tecno Pova 6 Pro 5G | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 08:25:42
- Updated at : 2024-07-31 08:25:42
- Link: https://howto.techidaily.com/8-solutions-to-solve-youtube-app-crashing-on-tecno-pova-6-pro-5g-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.