8 Workable Fixes to the SIM not provisioned MM#2 Error on Itel A60s

SIM cards are small chips that act as a connecting medium between your cell phone and your carrier. It is programmed to help your carrier identify your cell phone account with certain information. And eventually, you are enabled to make calls and to make use of mobile internet. Now, if your device is showing “SIM not provisioned” on Android then it signifies that the connection to carrier network cannot be established or perhaps, your carrier isn’t able to identify your cell phone account.

Part 1. Why does the error “SIM not provisioned MM#2” pop up?

There can be numerous reasons behind the pop up that reads “SIM not provisioned” on Android. But basically, it most probably affects the users who have registered a new SIM card. If you get to experience this issue in other situations or if the SIM is not working in Android, then the problem is with the SIM card and needs to be replaced. Anyways, here is a list of situations when the “SIM not provisioned” error may bother you.

You got a new SIM card for your new phone.
You are transferring your contacts into the new SIM card.
In case, the carrier network provider’s authorization server is unavailable.
Perhaps, you’re out of the reach of the carrier coverage area and that too, without active roaming agreement.
Though new SIM cards work flawlessly. But it is often necessary to get your SIM card activated due to security reasons.

Just in case, you haven’t bought any new SIM card and the one you were using was working fine until now, then the most probable reasons behind it could be listed below:

If your SIM card is too old, possibly it might have gone dead, try replacing it.
Perhaps, the SIM card was not properly inserted into the slot or there might be some dirt between the SIM and smartphone pins.

A yet another reason could be that your SIM card got deactivated by your carrier provider as it could have been locked to a particular phone. Now, if you insert such a SIM card to another device or a new device even, you may get to witness a message that reads “SIM not valid”.

2.1 One click to fix the “SIM not provisioned MM#2” error on Android

Without talking any further, let’s straightly get to the first and the easiest way to repair SIM not provisioned issue on Android. For this purpose, we’re glad to introduce Dr.Fone - System Repair (Android) , one of its kind of tool that is capable of repairing almost all sort of Android OS issues in just a matter of few clicks. Whether it is SIM not provisioned on Android or SIM not working in Android or your device stuck in a boot loop or black/white screen of death. The most probable reason for these errors is Android OS corruption. And with Dr.Fone – Repair (Android) you can efficiently and effectively repair your Android OS in a hassle freeway.

Dr.Fone - System Repair (Android)

Android repair tool to fix “SIM not provisioned MM#2” error

Fix any type of Android system issue with ease.
Even novice users can use it without any hassle.
Compatible with all major Itel A60s smartphone models.
Highest success rate in the market for fixing Android issues.
Supports all Android OS versions.

3981454 people have downloaded it

Step by step Tutorial to fix “SIM not provisioned MM#2” error

Step 1. Connect your Itel A60s

Download and launch the Dr.Fone toolkit on your computer and then opt for the “System Repair” option from the main interface. Meanwhile, get your Itel A60s connected with the computer using a genuine cable.

Step 2. Opt for Android Repair and key in important information

Now, hit on the “Android Repair” from the 3 options on the left, followed by hitting the “Start” button. From the upcoming screen, you’ll be asked to key in important device-related information, like brand, model, country, and carrier details. Hit “Next” afterward.

Step 3. Boot your device in Download mode

You must put your device in Download mode for better repairing of your Android OS. Simply follow the onscreen guide to boot your Android in DFU mode and hit “Next” thereafter. Once done, the software will automatically start downloading the most compatible and recent firmware for your device.

Step 4. Initiate Repairing

As soon as the download completes, the software verifies the firmware and automatically initiates repairing your Itel A60s. Within a short period, you’ll notice that your Itel A60s has been successfully repaired.

DEX 3 RE is Easy-To-Use DJ Mixing Software for MAC and Windows Designed for Today’s Versatile DJ.

Mix from your own library of music, iTunes or use the Pulselocker subsciprtion service for in-app access to over 44 million songs. Use with over 85 supported DJ controllers or mix with a keyboard and mouse.

DEX 3 RE is everything you need without the clutter - the perfect 2-deck mixing software solution for mobile DJs or hard-core hobbiests.
PCDJ DEX 3 RE (DJ Software for Win & MAC - Product Activation For 3 Machines)

safe & secure

2.2 Ensure the SIM card is not dirty or wet

At times, the issue can be as simple as cleaning your SIM card and SIM slot properly. Ensuring that SIM is not wet either and then putting it back into its place. If this works, then the SIM not working in Android was due to the dirt or moisture that was preventing proper contact between SIM card pins and smartphone circuit.

2.3 Insert the SIM card correctly

If your SIM card was working properly until yet, there is a good possibility that the SIM card may have moved a bit from its actual location. Eventually, there is poor contact between the SIM card pins and the circuit. Try inserting your SIM card properly with the following steps.

Power off your Itel A60s and with the help of Q pin, eject the SIM card holder from the SIM slot of your device.
Now, grab a soft rubber pencil eraser and gently rub it in on the gold pins of SIM card to clean them properly. Then, with the help of a soft cloth wipe away the rubber residue from the SIM card.
Next, push the SIM back into the SIM card holder properly and push it back into the SIM slot now.
Turn your device back on and look if your SIM not provisioned on the Android issue is resolved or not.

2.4 Activate the SIM card

Usually, when you buy a new SIM card, it gets automatically activated within 24 hours of being plugged into a new device. But if that’s not happening in your case and you’re wondering how to activate SIM card, make use of the three options below to enable activation:

Call your carrier service provider
Send an SMS
Log on to your carrier’s website and look for the activation page over it.

Note: The aforementioned options are straightforward and are quick ways to enable activation. It depends on your carrier network whether they support them.

2.5 Contact your carrier

Even if your SIM isn’t activated, grab another working device to make a phone call to your carrier or network. Ensure, to explain the entire situation and the error message to them. Be patient while they investigate the issue. It may eat up a heck load of time or may get resolved in a few minutes that completely depend upon the complexity of the issue.

2.6 Try the other SIM card slot

A yet another reason why SIM not working in Android can be because of the SIM card slot might have gone corrupted. Thanks to the dual SIM technology, you do not have to rush immediately to get it to check or repair. You can simply rule out this possibility by ejecting the SIM card from its original SIM slot and then replacing it into the other SIM card slot. If this solution did work out for you then it is obvious that the problem was with the SIM card slot that got corrupted. And hence, it was triggering SIM not responding issue.

2.7 Try the SIM card in other phones

Or just in case, you’ve still no joy and the SIM not provisioned on Android message is bothering you. Try making use of another Android device. Eject the SIM card from the Itel A60s device which is creating problems and try plugging it into other Itel A60s] and other smartphones. Perhaps, this will let you know whether the issue is with your device only or with the SIM card itself.

2.8 Try a new SIM card

Still, wondering how to fix SIM not provisioned? Perhaps, nothing worked for you, right? Well, on that note, you must head to your carrier store and request a new SIM card. Also, inform them about the “SIM not provisioned MM2” error, they will be able to execute proper diagnostics over your old SIM card and hopefully get it resolved. Or else, they’ll equip you with a brand new SIM card and swap the new SIM card into your device and get it activated in the meantime. Eventually, restoring the normal functioning of your device.

Project Manager - Asset Browser for 3Ds Max

Conclusion

In wrapping up, SIM not provisioned errors on Android can be troubling, but they’re certainly fixable. There are several methods, from a simple device restart to reaching out to your network provider. But if these don’t work, we suggest trying Dr.Fone - System Repair (Android) . This tool is known for its ability to handle an array of Android issues and could be just what your device needs. Navigate your tech challenges with ease using Dr.Fone.

safe & secure

Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Itel A60s

Nowadays, smartphones are integral to life. They serve as your communication lifeline and powerful personal assistant. However, it can be frustrating when a sudden error disrupts our phone’s functionality. One common error Android users encounter is the “Unfortunately, The process.com.android.phone has stopped” error. Fear not if you have come across this error message on your Itel A60s.

This beginner’s guide is here to help you understand the causes of this problem. It will also provide you with practical “unfortunately the phone has stopped solutions.”

Part 1: Learn Why Unfortunately the process.com.android.phone Has Stopped

The error message “Unfortunately, the process com.android.phone has stopped“ typically appears on Android devices when there is an issue with the Phone app. Issues with underlying processes responsible for handling phone-related functions are also a cause.

It can prevent you from making or receiving phone calls, accessing contacts, or using other phone-related features. Following are some of the possible reasons why you may encounter this error:

App or System Update

When you update your device’s OS or the Phone app itself, it is possible to encounter bugs or compatibility issues. These issues can lead to the Phone app crashing and displaying this error message. Sometimes, the updated software may not work with the existing configurations of the Phone app. It results in instability which causes this error.

WonderFox DVD Ripper Pro

App Cache/Data Corruption

The Phone app relies on cached data and stored settings to function properly. If the cache or data of the app becomes corrupted, it can cause the Phone app to malfunction. The reasons include interrupted app installations or updates, improper shutdowns, or software conflicts. As a result, you may see the error message indicating that the process com.android.phone has stopped.

Insufficient System Resources

Android devices need sufficient memory (RAM) and processing power to run apps smoothly. If your device is running low on memory or processing capacity, it may struggle to handle the Phone app and its processes. It can lead to crashes and the error message. Running many resource-intensive apps at the same time also causes this issue. Other reasons include too many background processes that contribute to this error.

Conflicting Third-Party Apps

Third-party apps installed on your device can sometimes conflict with the Phone app. These conflicts can occur for various reasons, such as incompatible app versions. The software bugs within the third-party apps or configurations can also clash with the Phone app. Such conflicts can disrupt the normal operation of the Phone app. The result of all this trigger the error message.

Software or Firmware Glitches

Software glitches or firmware issues can occasionally occur in Android devices. These glitches can affect the functioning of system processes, including the Phone app. They may arise from programming errors and system inconsistencies. Sometimes unexpected interactions between different OS components can also lead to this error.

Part 2: 100% Working Fixes To Fix Unfortunately the process.com.android.phone Has Stopped

Having been denied access to your Phone can cause a lot of issues. Luckily, many simple fixes to the “process.com.android.phone has stopped“ error exist. These solutions have worked for many users, and by following them, you may be able to resolve the issue too. Given below are the top 8 fixes to resolve this error and restore your device’s phone functions:

Fix 1: Restart/Reboot your Android Device

One of the simplest yet effective solutions to tackle the “Unfortunately, the process com.android.phone has stopped“ error is to reboot your Itel A60s. Restarting your device can often resolve temporary software glitches or conflicts. This fix requires no technical expertise.

So, it is worth trying before moving on to more complex solutions. Follow the guide below to restart your Itel A60s and potentially fix the error:

Step: Long-press your Itel A60s’s “Side” key and wait for the power menu to appear. Here, select “Restart” to initiate the reboot of your phone.

Fix 2: Re-insert the SIM Card

There is also a chance that the reason you are seeing this error message relates to the SIM card. A loose or improperly inserted SIM card can cause disruptions in the phone’s communication functions. As a result, you see the “Unfortunately, the process com.android.phone has stopped“ error.

To fix this error, you can remove the SIM card and then re-insert it. If the issue is actually related to a SIM card, the issue will get resolved after you resolve the problem.

Fix 3: Clear the Cache and Data of the Phone App

The “Unfortunately, the process com.android.phone has stopped“ error is connected to the Phone app. In this situation, clearing the cache and data of the Phone app itself can often resolve the issue. This fix focuses on removing any corrupted or conflicting data within the app.

Once the corrupted data is gone, it will restore the Phone app to proper functioning. Here is how to clear the cache and data of the Phone app on an Android device:

Step 1: Find the Phone app on your Itel A60s and long-press its icon. A small menu will pop up where you need to select “App Info.”

Step 2: It will lead you to detailed information about the Phone app. Here, press “Storage,” and following that, you will see the “Clear Cache” and “Clear Data” options. Use them in the same order to clear the cache and data of the Phone app.

Fix 4: Disable Automatic Updates Feature

In some cases, this error may occur due to conflicts or compatibility issues with the automatic app updates feature. The automatic update on your Itel A60s keeps your apps updated. Disabling this feature temporarily can help resolve the problem.

As a result, you will be able to use the Phone app without interruptions. To disable the automatic updates option on the Google Play Store, you can use the following steps:

Step 1: Navigate to the Google Play Store app on your Itel A60s and launch it. Next, tap on the profile icon in the screen’s top right corner. From the options presented, select “Settings.”

Step 2: In Settings, press “Network Preferences” to expand the option. Now, open the “Auto-update apps” settings and enable the “Don’t auto-update apps” option.

Fix 5: Clear All Apps Cache and Data

When dealing with this error, clearing the cache and data of all apps on your Itel A60s can also help. Doing this will remove any corrupt or conflicting data that might be causing the issue. This fix targets the overall app ecosystem on your device.

It intends to ensure a clean slate and potentially resolve the error. Use the following guide to clear the cache and data of all apps:

Step 1: Access your Itel A60s’s Settings and tap the “Apps” option. It will lead you to all the apps running on your phone. Here, select an app to see detailed app info.

Step 2: On the app info screen, scroll down and press “Storage.” Now use “Clear Cache” to clean the app’s cache and “Clear Data” to erase the app’s data. Repeat the same process for all the apps installed on your device.

Fix 6: Clear SIM Toolkit Cache and Data

It is worth considering the SIM Toolkit is a potential source of the problem. The SIM Toolkit is an app that provides functionality related to your SIM card. Its functions include accessing value-added services and managing mobile network settings. Clearing the cache and data of the SIM Toolkit app can help resolve this issue. The steps you need to clear the cache and data of this app are the following:

Step 1: On your Itel A60s, find the SIM Toolkit app. After finding it, press and hold its icon until a short menu appears. Choose “App Info” from the available options to access its settings.

Step 2: Now, you need to tap “Storage” to proceed. On the next screen, first, tap “Clear Cache” to clean the cache, and later press “Clear Data.”

The Tube Sites Submitter is a fast and efficient tool for anyone who needs to upload videos quickly, easily and automatically to hundreds of tube sites in mere minutes .

Fix 7: Perform Factory Reset

If all previous fixes have been unsuccessful, performing a factory reset is also an option to resolve this issue. It is a drastic measure that can potentially address underlying software issues. However, it’s important to note that a factory reset will erase the entire data and settings of your device.

So, it’s crucial to back up your important files before proceeding with this fix. By doing so, you can restore your device to its original state and eliminate the error. Use the detailed guide described below to factory reset your Itel A60s:

Step 1: Start by launching the Settings app and selecting “General Management.” Here, choose “Reset,” and following that on the next screen, tap “Factory data reset.”

Allavsoft Batch Download Online Videos, Music Offline to MP4, MP3, MOV, etc format

Step 2: After tapping “Factory data reset,” hit the “Reset” option. Next, enter your Itel A60s PIN to confirm the process, and use “Delete All” to start the factory reset process.

PCDJ DEX 3 for Windows & MAC is the total entertainment DJ software solution, offering audio, video, and karaoke mixing ability. Automatic beat-sync, smart looping, 4 decks, DJ MIDI controller support, Karaoke Streaming and much more.
DEX 3 meets the demands of today’s versatile DJ, without compromise!
DEX 3 (Audio, Video and Karaoke Mixing Software for Windows/MAC | 3 Activations and Free Updates)

Fix 8: Try Wondershare Dr.Fone - The Best and Most Reliable Android System Repair Tool

It must be a frustrating experience to try one solution after the next and not be able to resolve the issue. In such situations, the best thing you can do is find a tool that can resolve all Android system problems. While there are many options available online, not all are great. The best Android system repair tool currently available is Wondershare Dr.Fone.

Using Wondershare Dr.Fone, you can fix issues like “Unfortunately, the process.com.android.phone has stopped,” Play Store not working, frozen phone, and many more. It is a specialized tool for resolving Android system issues in Itel A60s devices with support for all modern Itel A60s phones.

Key Features of Wondershare Dr.Fone

You do not need any technical skills to fix your Android system issues when using Dr.Fone.
It has the highest success rate in fixing complex software issues related to Android OS.
Wondershare Dr.Fone supports over 1000 Android models for system repair and can fix most issues within minutes.

Steps To Fix the process.com.android.phone Has Stopped via Wondershare Dr.Fone

All you need to fix your Itel A60s’s system issues is a computer with Wondershare Dr.Fone installed and your device connected to it. Here is the simplified process of resolving most Android system issues in a matter of minutes:

Step 1: Link Your Android Device with Wondershare Dr.Fone

To start, connect your Itel A60s to your computer. Launch Wondershare Dr.Fone on your computer screen and click on “Toolbox,” located in the left sidebar. From the options available, select “System Repair” and follow it by clicking “Android” on the next screen.

Forex Robotron Basic Package

Step 2: Enter the Required Details of Your Itel A60s

Click on “Start” to initiate the process, and following that, you will be prompted to provide specific details about your Itel A60s. These details include the “Brand,” “Name,” “Model,” “Country,” and “Carrier.” Afterward, tick the box that says, “I agree with the warning, and I am ready to proceed,” and click “Next.”

Step 3: Resolve The process.com.android.phone Has Stopped Issue

The subsequent step involves entering Download Mode on your device, following the on-screen instructions provided by the software. Once your device is in Download Mode, this Android repair toolkit will proceed to download and install the relevant firmware. Now, select “Fix Now” and confirm the repair of your Itel A60s by entering the code “000000.”

HD Video Converter Factory Pro

safe & secure

3,595,007 people have downloaded it

Conclusion

To sum the article up, encountering the frustrating error message “Unfortunately, the process com.android.phone has stopped“ can be daunting. However, with the right knowledge and tools, resolving this issue becomes achievable. Throughout this guide, we have explored various troubleshooting methods. These included clearing the cache, rebooting the Itel A60s device, and even performing a factory reset.

While there are many options to fix this error, only one is an excellent choice: Wondershare Dr.Fone. With its powerful Android system repair feature, Wondershare Dr.Fone is a reliable solution to resolve this error.

What To Do When Itel A60s Has Black Screen of Death?

Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.

This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.

The light of the phone is blinking but the Itel A60s device is not responding.
The phone is hanging and freezing very frequently.
The mobile is rebooting and crashing more often and the battery is draining a lot faster.
Phone restarts on its own.

If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.

Part 1: Why Android device gets black screen of death?

Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Itel A60s device’s display remains blank, and you are unable to interact with the Itel A60s device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:

Install incompatible apps or apps with bugs and viruses.
Have bugs or errors in the Android operating system.
Keep the mobile charged for long after it’s fully charged.
Use a non-compatible charger.
Use an old battery.
Incorrectly install or incomplete system updates.
Excessive heat due to heavy usage or environmental factors.

If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.

Part 2: How to rescue data when Android gets black screen of death?

This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.

The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.

TubeDigger - online video downloader from mostly any site

Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Itel A60s device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Itel A60s Android devices as of now.

Dr.Fone - Data Recovery (Android)

A Dedicated Tool to Retrieve Data from Broken Android Devices .

Recover data from broken devices or devices that are damaged in any other way, such as those has black screen.
Recover photos, videos, contacts, messages, call logs, and more.
Highest retrieval rate in the industry.
Compatible with most Itel A60s devices.

3981454 people have downloaded it

Part 3: 9 Solutions to fix the black screen of death of Android

3.1 One click to fix the black screen of death

Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.

What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.

Dr.Fone - System Repair (Android)

Fix Black Screen of Death for Android In One Click

Fix all Android system issues like a black screen of death, OTA update failures, etc.
Update the firmware of Android devices. No technical skills are required.
Support all the new Itel A60s devices like Galaxy S22, S23, etc.
Click-through operations to bring Android out of the black screen of death.

3,364,231 people have downloaded it

Here are the easy steps to get your Itel A60s out of the black screen of death:

Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.
Select “System Repair” from the home page, and then click on the “Android “.

CalendarBudget - Monthly subscription membership to CalendarBudget via web browser or mobile app. Support included.

![fix android black screen of death by selecting the repair option](https://images.wondershare.com/drfone/guide/android-system-repair-1.png)

Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.

![choose android info](https://images.wondershare.com/drfone/guide/android-system-repair-2.png)

Boot your Android into Download mode by following the on-screen demonstrations.

![boot to download mode to fix android black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-3.png)

Then the tool will download the Android firmware and flash the new firmware to your Itel A60s.
A moment later, your Itel A60s will be repaired completely, and the black screen of death will be fixed.

Video guide: How to fix the Android black screen of death step by step

safe & secure

3.2 Force restart your Itel A60s

Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.

To reboot your Itel A60s, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:

Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Itel A60s device restarts.

Step 1: For Itel A60s devices, press and hold down the Power and Volume Down buttons for about 7 seconds.

vMix Basic HD - Software based live production. vMix Basic HD includes 4 inputs, 3 cameras, streaming, recording, playlist.
This bundle includes Studio 200 for vMix from Virtualsetworks, HTTP Matrix 1.0 automation scheduler, and 4 introductory training videos from the Udemy vMix Basic to Amazing course.

3.3 Check and clean your phone

This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:

Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.

Step 2: See if dirt prevents you from turning the Itel A60s device on. Then, quickly press and release the button a few times.

Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.

Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.

3.4 Remove the battery

If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.

Step 1: To get started, take the phone apart by starting at the back.

Step 2: After 20 to 30 seconds, take out the battery and put it back in.

Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.

This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.

NeoDownloader - Fast and fully automatic image/video/music downloader.

3.5 Recharge the Itel A60s device

If your Itel A60s screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.

3.6 Wipe cache partition to fix black screen of death

If your Itel A60s turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:

Step 1: Turn off your Itel A60s.

Step 2: Boot the Itel A60s device into Recovery Mode.

Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Itel A60s devices:

For older Itel A60s devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
For newer Itel A60s devices without the home button: Press and hold the Volume Up button and the Power button together.
If the Itel A60s device logo appears, release your grip, and the phone will restart.

Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.

Step 4: Select Wipe cache partition by pressing the Power button.

Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.

Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.

Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Itel A60s device.

After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.

3.7 Uninstall incompatible apps

Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Itel A60s device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.

Step 1: Power down your device by pressing and holding the Power button until a menu appears.

Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.

Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Itel A60s device’s bottom.

Step 4: After selecting Settings, head to the Apps section.

Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.

Step 6: Now restart the Itel A60s device by pressing the power button and let it boot up in normal mode.

If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.

3.8 Reboot to safe mode

Even after multiple attempts to launch them, certain applications act suspiciously and cause the Itel A60s device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.

Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.

Step 2: Press the Power Off button to enter Safe mode.

Step 3: Activate Safe mode by clicking the “Safe Mode” icon.

Step 4: To return to Normal mode, turn off your device and then turn it back on.

3.9 Factory reset to fix Android black screen of death

The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.

Step 1: Turn off the Itel A60s device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.

Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.

PaperScan Professional： PaperScan Scanner Software is a powerful TWAIN & WIA scanning application centered on one idea: making document acquisition an unparalleled easy task for anyone.

Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.

Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.

ZoneAlarm Extreme Security NextGen

Part 4: How to avoid Android black screen of death?

These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –

Install apps from trusted suppliers only.
Use security or antivirus software on your device.
Take a backup at regular intervals.
Always keep Android OS updated.
Don’t keep your mobile charged for a long duration after a full charge.
If your battery gets old, replace it soon.
Keep your device’s storage well-maintained. Regularly delete unnecessary data.
Close unused apps running in the background to conserve system resources.
Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.

By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.

The Bottom Line

There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.

But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.

safe & secure

HowTo

8 Workable Fixes to the SIM not provisioned MM#2 Error on Itel A60s | Dr.fone