8 Workable Fixes to the SIM not provisioned MM#2 Error on Motorola Edge 2023 | Dr.fone
8 Workable Fixes to the SIM not provisioned MM#2 Error on Motorola Edge 2023
SIM cards are small chips that act as a connecting medium between your cell phone and your carrier. It is programmed to help your carrier identify your cell phone account with certain information. And eventually, you are enabled to make calls and to make use of mobile internet. Now, if your device is showing “SIM not provisioned” on Android then it signifies that the connection to carrier network cannot be established or perhaps, your carrier isn’t able to identify your cell phone account.
Part 1. Why does the error “SIM not provisioned MM#2” pop up?
There can be numerous reasons behind the pop up that reads “SIM not provisioned” on Android. But basically, it most probably affects the users who have registered a new SIM card. If you get to experience this issue in other situations or if the SIM is not working in Android, then the problem is with the SIM card and needs to be replaced. Anyways, here is a list of situations when the “SIM not provisioned” error may bother you.
- You got a new SIM card for your new phone.
- You are transferring your contacts into the new SIM card.
- In case, the carrier network provider’s authorization server is unavailable.
- Perhaps, you’re out of the reach of the carrier coverage area and that too, without active roaming agreement.
- Though new SIM cards work flawlessly. But it is often necessary to get your SIM card activated due to security reasons.
Just in case, you haven’t bought any new SIM card and the one you were using was working fine until now, then the most probable reasons behind it could be listed below:
- If your SIM card is too old, possibly it might have gone dead, try replacing it.
- Perhaps, the SIM card was not properly inserted into the slot or there might be some dirt between the SIM and smartphone pins.
A yet another reason could be that your SIM card got deactivated by your carrier provider as it could have been locked to a particular phone. Now, if you insert such a SIM card to another device or a new device even, you may get to witness a message that reads “SIM not valid”.
2.1 One click to fix the “SIM not provisioned MM#2” error on Android
Without talking any further, let’s straightly get to the first and the easiest way to repair SIM not provisioned issue on Android. For this purpose, we’re glad to introduce Dr.Fone - System Repair (Android) , one of its kind of tool that is capable of repairing almost all sort of Android OS issues in just a matter of few clicks. Whether it is SIM not provisioned on Android or SIM not working in Android or your device stuck in a boot loop or black/white screen of death. The most probable reason for these errors is Android OS corruption. And with Dr.Fone – Repair (Android) you can efficiently and effectively repair your Android OS in a hassle freeway.
Dr.Fone - System Repair (Android)
Android repair tool to fix “SIM not provisioned MM#2” error
- Fix any type of Android system issue with ease.
- Even novice users can use it without any hassle.
- Compatible with all major Motorola Edge 2023 smartphone models.
- Highest success rate in the market for fixing Android issues.
- Supports all Android OS versions.
3981454 people have downloaded it
Step by step Tutorial to fix “SIM not provisioned MM#2” error
Step 1. Connect your Motorola Edge 2023
Download and launch the Dr.Fone toolkit on your computer and then opt for the “System Repair” option from the main interface. Meanwhile, get your Motorola Edge 2023 connected with the computer using a genuine cable.
EmEditor Professional (Lifetime License, non-store app)
Step 2. Opt for Android Repair and key in important information
Now, hit on the “Android Repair” from the 3 options on the left, followed by hitting the “Start” button. From the upcoming screen, you’ll be asked to key in important device-related information, like brand, model, country, and carrier details. Hit “Next” afterward.
Step 3. Boot your device in Download mode
You must put your device in Download mode for better repairing of your Android OS. Simply follow the onscreen guide to boot your Android in DFU mode and hit “Next” thereafter. Once done, the software will automatically start downloading the most compatible and recent firmware for your device.
Step 4. Initiate Repairing
As soon as the download completes, the software verifies the firmware and automatically initiates repairing your Motorola Edge 2023. Within a short period, you’ll notice that your Motorola Edge 2023 has been successfully repaired.
safe & secure
2.2 Ensure the SIM card is not dirty or wet
At times, the issue can be as simple as cleaning your SIM card and SIM slot properly. Ensuring that SIM is not wet either and then putting it back into its place. If this works, then the SIM not working in Android was due to the dirt or moisture that was preventing proper contact between SIM card pins and smartphone circuit.
2.3 Insert the SIM card correctly
If your SIM card was working properly until yet, there is a good possibility that the SIM card may have moved a bit from its actual location. Eventually, there is poor contact between the SIM card pins and the circuit. Try inserting your SIM card properly with the following steps.
- Power off your Motorola Edge 2023 and with the help of Q pin, eject the SIM card holder from the SIM slot of your device.
- Now, grab a soft rubber pencil eraser and gently rub it in on the gold pins of SIM card to clean them properly. Then, with the help of a soft cloth wipe away the rubber residue from the SIM card.
- Next, push the SIM back into the SIM card holder properly and push it back into the SIM slot now.
- Turn your device back on and look if your SIM not provisioned on the Android issue is resolved or not.
2.4 Activate the SIM card
Usually, when you buy a new SIM card, it gets automatically activated within 24 hours of being plugged into a new device. But if that’s not happening in your case and you’re wondering how to activate SIM card, make use of the three options below to enable activation:
- Call your carrier service provider
- Send an SMS
- Log on to your carrier’s website and look for the activation page over it.
Note: The aforementioned options are straightforward and are quick ways to enable activation. It depends on your carrier network whether they support them.
2.5 Contact your carrier
Even if your SIM isn’t activated, grab another working device to make a phone call to your carrier or network. Ensure, to explain the entire situation and the error message to them. Be patient while they investigate the issue. It may eat up a heck load of time or may get resolved in a few minutes that completely depend upon the complexity of the issue.
2.6 Try the other SIM card slot
A yet another reason why SIM not working in Android can be because of the SIM card slot might have gone corrupted. Thanks to the dual SIM technology, you do not have to rush immediately to get it to check or repair. You can simply rule out this possibility by ejecting the SIM card from its original SIM slot and then replacing it into the other SIM card slot. If this solution did work out for you then it is obvious that the problem was with the SIM card slot that got corrupted. And hence, it was triggering SIM not responding issue.
PearlMountain Image Converter
2.7 Try the SIM card in other phones
Or just in case, you’ve still no joy and the SIM not provisioned on Android message is bothering you. Try making use of another Android device. Eject the SIM card from the Motorola Edge 2023 device which is creating problems and try plugging it into other Motorola Edge 2023] and other smartphones. Perhaps, this will let you know whether the issue is with your device only or with the SIM card itself.
2.8 Try a new SIM card
Still, wondering how to fix SIM not provisioned? Perhaps, nothing worked for you, right? Well, on that note, you must head to your carrier store and request a new SIM card. Also, inform them about the “SIM not provisioned MM2” error, they will be able to execute proper diagnostics over your old SIM card and hopefully get it resolved. Or else, they’ll equip you with a brand new SIM card and swap the new SIM card into your device and get it activated in the meantime. Eventually, restoring the normal functioning of your device.
WonderFox DVD Ripper ProConclusion
In wrapping up, SIM not provisioned errors on Android can be troubling, but they’re certainly fixable. There are several methods, from a simple device restart to reaching out to your network provider. But if these don’t work, we suggest trying Dr.Fone - System Repair (Android) . This tool is known for its ability to handle an array of Android issues and could be just what your device needs. Navigate your tech challenges with ease using Dr.Fone.
safe & secure
11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola Edge 2023
Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.
Part 1. The recommended method to fix Google Play Store issues
If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.
Dr.Fone - System Repair (Android)
A most effective method to fix Google Play Store not working
- Fix all Android system issues like the black screen of death, won’t turn on, system UI not working, etc.
- Industry’s 1st tool for one-click Android repair.
- Supports all the new Motorola Edge 2023 devices like Galaxy S8, S9, etc.
- Step-by-step instructions provided. No technicals skills required.
3981454 people have downloaded it
Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):
- Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.
- Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.
- Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.
- Activate the Download mode from your Motorola Edge 2023.
- After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.
- The downloaded firmware will be loaded and flashed to your Motorola Edge 2023 to fix the Google Play Store not working issue.
- Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.
Take advantage of PREMIUM features for 12 months.
Video tutorial to fix Google Play Store not working
Part 2: Other 10 common methods to fix Google Play Store issues
1. Fix Date and Time settings
Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.
Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.
Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.
Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.
2. Cleaning of Cache data of Play Store
This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Motorola Edge 2023 device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.
Step 1 – Firstly, go to “Settings” on your device.
Step 2 – Now, navigate to the “Apps” option available at the settings menu.
Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.
Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.
Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.
3. Reset Play store by Clear data
If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.
Step 1 – Like the previous method, head towards the settings and then find “Apps”
Step 2 – Now find “Google Play Store” and open it.
Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.
After this, open “Google Play Store” and now your problem might be solved now.
4. Reconnecting the Google account
Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.
Step 1 – Go to the “Settings” and then find “Accounts”.
Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.
Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.
Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.
5. Reinstall the latest version of Google Play Store
Google Play store can’t be uninstalled completed completely from your Motorola Edge 2023. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.
Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.
Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.
Step 3 – Now you can be able to uninstall Google play service by going into application manager.
LYRX is an easy-to-use karaoke software with the professional features karaoke hosts need to perform with precision. LYRX is karaoke show hosting software that supports all standard karaoke file types as well as HD video formats, and it’s truly fun to use.
Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.
After installing, your problem might be solved by now. If not, try the next solution.
6. Clear Google Service Framework Cache
Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.
Step 1 – Go to settings and then tap on “Application Manager”
Step 2 – Here you can find “Google Service Framework”. Open it.
Step 3 – Now, tap on “Clear cache”. And you are done.
Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.
7. Disable the VPN
The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing. So, this is recommended to try disabling the VPN.
Step 1 – Go to the settings of your device.
Step 2 – Under the “networks”, click on “More”.
Step 3 – Here you can find “VPN”. Tap on it and turn it off.
Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.
/a>8. Force stop Google Play Service
Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Motorola Edge 2023. To do this, follow the below steps.
Step 1- Go to settings and then go to the “Application Manager”.
Step 2 – Now find “Google Play Store” and click on it.
Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.
Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.
9. Try a Soft Reset of your device
This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.
Step 1 – Long press the “Power” button on your device.
Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.
After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.
10. Hard reset your device
If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.
Step 1 – Go to setting and find “backup and reset” there.
Step 2 – Click on it. And then Click on the “Factory data reset” option.
Step 3 – Now confirm your action and tap on the “Reset device”.
Power Tools add-on for Google Sheets, 12-month subscription
This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.
The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.
My Videos Aren’t Playing on Motorola Edge 2023 – What Can I Do?
There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.
However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.
You may encounter videos not playing on your Motorola Edge 2023 more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.
See what you can do if videos won’t play on your Android.
Why Are My Videos Not Playing On Android?
vMix Basic HD - Software based live production. vMix Basic HD includes 4 inputs, 3 cameras, streaming, recording, playlist.
Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.
Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.
There could be a wide variety of reasons that is happening, including:
- Corrupted video
- Corrupted SD card
- Outdated media player
- Outdated OS
- Incomplete download from the source
- Low storage
- Video downloaded from a suspicious source
An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.
What You Can Do if Your Videos Aren’t Playing On Android Phone
Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.
1. Do a Factory Reset
While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.
A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.
While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.
Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.
Screensaver Factory, Create stunning professional screensavers within minutes. Create screensavers for yourself, for marketing or unlimited royalty-free commercial distribution. Make screensavers from images, video and swf flash, add background music and smooth sprite and transition effects. Screensaver Factory is very easy to use, and it enables you to make self-installing screensaver files and CDs for easy setup and distribution. Screensaver Factory is the most advanced software of its kind.
2. Restart Your Motorola Edge 2023
While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).
In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.
Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.
Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.
DLNow Video Downloader3. Check the Video Format
As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.
If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.
4. Check the Internet Connection
If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.
Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.
You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.
5. Clear the Cache
The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.
On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.
To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.
Allavsoft Batch Download Online Videos, Music Offline to MP4, MP3, MOV, etc format
6. Update Android OS
An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.
Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.
7. Repair Your Android OS
You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.
The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.
Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Motorola Edge 2023 in several simple steps:
- Step 1: Download and launch Wondershare Dr.Fone on your PC.
- Step 2: Go to Toolbox, then use a cable to connect your Motorola Edge 2023 to your PC.
- Step 3: Select System Repair > Android.
- Step 4: In the new window, select Start.
- Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
- Step 6: Agree with the warning and select Next.
- Step 7: Follow the on-screen instructions to put your device in Download Mode.
- Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.
- Step 9: When the download is complete, select Fix Now to install it.
- Step 10: Type 000000, then select Confirmto continue fixing your device.
- Step 11: Wait for the Repairing Nowprocess to finish.
- Step 12: Once the process is complete, click Done.
If the reason your videos wouldn’t play on your Motorola Edge 2023 was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.
Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.
8. Update the Video App
Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.
To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.
OtsAV DJ Pro
9. Clear Cookies and Browsing Data
If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.
Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.
You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.
10. Reinstall Video Apps
If you still have issues with videos not playing on your Motorola Edge 2023, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.
To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.
To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.
Glarysoft File Recovery Pro - Helps to recover your lost file/data, even permanently deleted data.
safe & secure
4,974,400 people have downloaded it
Conclusion
Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.
Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.
- Title: 8 Workable Fixes to the SIM not provisioned MM#2 Error on Motorola Edge 2023 | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 08:37:00
- Updated at : 2024-07-31 08:37:00
- Link: https://howto.techidaily.com/8-workable-fixes-to-the-sim-not-provisioned-mm2-error-on-motorola-edge-2023-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.