8 Workable Fixes to the SIM not provisioned MM#2 Error on Tecno Pova 5

SIM cards are small chips that act as a connecting medium between your cell phone and your carrier. It is programmed to help your carrier identify your cell phone account with certain information. And eventually, you are enabled to make calls and to make use of mobile internet. Now, if your device is showing “SIM not provisioned” on Android then it signifies that the connection to carrier network cannot be established or perhaps, your carrier isn’t able to identify your cell phone account.

Part 1. Why does the error “SIM not provisioned MM#2” pop up?

There can be numerous reasons behind the pop up that reads “SIM not provisioned” on Android. But basically, it most probably affects the users who have registered a new SIM card. If you get to experience this issue in other situations or if the SIM is not working in Android, then the problem is with the SIM card and needs to be replaced. Anyways, here is a list of situations when the “SIM not provisioned” error may bother you.

You got a new SIM card for your new phone.
You are transferring your contacts into the new SIM card.
In case, the carrier network provider’s authorization server is unavailable.
Perhaps, you’re out of the reach of the carrier coverage area and that too, without active roaming agreement.
Though new SIM cards work flawlessly. But it is often necessary to get your SIM card activated due to security reasons.

Just in case, you haven’t bought any new SIM card and the one you were using was working fine until now, then the most probable reasons behind it could be listed below:

If your SIM card is too old, possibly it might have gone dead, try replacing it.
Perhaps, the SIM card was not properly inserted into the slot or there might be some dirt between the SIM and smartphone pins.

A yet another reason could be that your SIM card got deactivated by your carrier provider as it could have been locked to a particular phone. Now, if you insert such a SIM card to another device or a new device even, you may get to witness a message that reads “SIM not valid”.

2.1 One click to fix the “SIM not provisioned MM#2” error on Android

Without talking any further, let’s straightly get to the first and the easiest way to repair SIM not provisioned issue on Android. For this purpose, we’re glad to introduce Dr.Fone - System Repair (Android) , one of its kind of tool that is capable of repairing almost all sort of Android OS issues in just a matter of few clicks. Whether it is SIM not provisioned on Android or SIM not working in Android or your device stuck in a boot loop or black/white screen of death. The most probable reason for these errors is Android OS corruption. And with Dr.Fone – Repair (Android) you can efficiently and effectively repair your Android OS in a hassle freeway.

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Step by step Tutorial to fix “SIM not provisioned MM#2” error

Step 1. Connect your Tecno Pova 5

Download and launch the Dr.Fone toolkit on your computer and then opt for the “System Repair” option from the main interface. Meanwhile, get your Tecno Pova 5 connected with the computer using a genuine cable.

Step 2. Opt for Android Repair and key in important information

Now, hit on the “Android Repair” from the 3 options on the left, followed by hitting the “Start” button. From the upcoming screen, you’ll be asked to key in important device-related information, like brand, model, country, and carrier details. Hit “Next” afterward.

Step 3. Boot your device in Download mode

You must put your device in Download mode for better repairing of your Android OS. Simply follow the onscreen guide to boot your Android in DFU mode and hit “Next” thereafter. Once done, the software will automatically start downloading the most compatible and recent firmware for your device.

Step 4. Initiate Repairing

As soon as the download completes, the software verifies the firmware and automatically initiates repairing your Tecno Pova 5. Within a short period, you’ll notice that your Tecno Pova 5 has been successfully repaired.

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2.2 Ensure the SIM card is not dirty or wet

At times, the issue can be as simple as cleaning your SIM card and SIM slot properly. Ensuring that SIM is not wet either and then putting it back into its place. If this works, then the SIM not working in Android was due to the dirt or moisture that was preventing proper contact between SIM card pins and smartphone circuit.

2.3 Insert the SIM card correctly

If your SIM card was working properly until yet, there is a good possibility that the SIM card may have moved a bit from its actual location. Eventually, there is poor contact between the SIM card pins and the circuit. Try inserting your SIM card properly with the following steps.

Power off your Tecno Pova 5 and with the help of Q pin, eject the SIM card holder from the SIM slot of your device.
Now, grab a soft rubber pencil eraser and gently rub it in on the gold pins of SIM card to clean them properly. Then, with the help of a soft cloth wipe away the rubber residue from the SIM card.
Next, push the SIM back into the SIM card holder properly and push it back into the SIM slot now.
Turn your device back on and look if your SIM not provisioned on the Android issue is resolved or not.

2.4 Activate the SIM card

Usually, when you buy a new SIM card, it gets automatically activated within 24 hours of being plugged into a new device. But if that’s not happening in your case and you’re wondering how to activate SIM card, make use of the three options below to enable activation:

Call your carrier service provider
Send an SMS
Log on to your carrier’s website and look for the activation page over it.

Note: The aforementioned options are straightforward and are quick ways to enable activation. It depends on your carrier network whether they support them.

2.5 Contact your carrier

Even if your SIM isn’t activated, grab another working device to make a phone call to your carrier or network. Ensure, to explain the entire situation and the error message to them. Be patient while they investigate the issue. It may eat up a heck load of time or may get resolved in a few minutes that completely depend upon the complexity of the issue.

2.6 Try the other SIM card slot

A yet another reason why SIM not working in Android can be because of the SIM card slot might have gone corrupted. Thanks to the dual SIM technology, you do not have to rush immediately to get it to check or repair. You can simply rule out this possibility by ejecting the SIM card from its original SIM slot and then replacing it into the other SIM card slot. If this solution did work out for you then it is obvious that the problem was with the SIM card slot that got corrupted. And hence, it was triggering SIM not responding issue.

2.7 Try the SIM card in other phones

Or just in case, you’ve still no joy and the SIM not provisioned on Android message is bothering you. Try making use of another Android device. Eject the SIM card from the Tecno Pova 5 device which is creating problems and try plugging it into other Tecno Pova 5] and other smartphones. Perhaps, this will let you know whether the issue is with your device only or with the SIM card itself.

2.8 Try a new SIM card

Still, wondering how to fix SIM not provisioned? Perhaps, nothing worked for you, right? Well, on that note, you must head to your carrier store and request a new SIM card. Also, inform them about the “SIM not provisioned MM2” error, they will be able to execute proper diagnostics over your old SIM card and hopefully get it resolved. Or else, they’ll equip you with a brand new SIM card and swap the new SIM card into your device and get it activated in the meantime. Eventually, restoring the normal functioning of your device.

Conclusion

In wrapping up, SIM not provisioned errors on Android can be troubling, but they’re certainly fixable. There are several methods, from a simple device restart to reaching out to your network provider. But if these don’t work, we suggest trying Dr.Fone - System Repair (Android) . This tool is known for its ability to handle an array of Android issues and could be just what your device needs. Navigate your tech challenges with ease using Dr.Fone.

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How To Deal With the Tecno Pova 5 Screen Black But Still Works?

With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.

Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.

## Part 1: Why Did My Tecno Pova 5 Screen Go Black but Still Works? Common Causes

Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.

A Drained Battery

The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.

App Troubles

If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.

Software Issues

A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Tecno Pova 5 is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.

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Hardware Problem

If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.

Part 2: How To Fix Black Screen on Your Phone

Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.

Method 1: Force Restart your Android/iOS Smartphone

If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.

How to Force Restart your Android Device

Here is how you force restart an Android device when your phone screen doesn’t turn on.

Step 1: Press and hold the Power and Volume Down buttons simultaneously.

Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.

How to Force Restart your iOS Device

If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.

Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.

Step 2: Press and hold Sleep/Wake until you see the Apple logo.

Note

If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.

Method 2: Uninstall or Update Outdated Applications

In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.

Method 3: Inspect the LCD Connectors

If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.

However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.

Method 4: Perform a Factory Reset

If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.

For Android Users

If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.

If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.

Note

The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Tecno Pova 5.

Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.

Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.

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Step 3: Simply wait for the process to complete and wait for your Tecno Pova 5 to restart automatically.

F****or iOS Users

Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.

Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.

Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.

Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.

Part 3: How To Fix Black Screen Phone With an Alternative

If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.

Key Features

Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.

Fix all Android and iOS Problems in Minutes

Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.

Supports up to 1000+ Android Smartphones and the latest iOS

All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.

Tech Specs

Dr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.

Computer OS	Android
Windows 11, 10, 8.1, 8, 7	Android 2.1 and up to the latest

Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).

Computer OS	iOS
Windows 11, 10, 8.1, 8, 7	Supports all iOS versions, including the latest iOS 16 and iOS 16 beta
macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8

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### Pros and Cons

If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.

Pros

Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.

Cons

Each version for each OS is sold separately.
The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.

How to Fix Black Phone Screen With Dr.Fone – System Repair

Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.

Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.

Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.

Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.

Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.

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Conclusion

Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.

Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.

Tecno Pova 5 Not Connecting to Wi-Fi? 12 Quick Ways to Fix

Nowadays, it’s pretty much essential to have your Tecno Pova 5 or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.

This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.

There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.

Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Tecno Pova 5 connected and free from problems and issues.

Part 1: Restart your Tecno Pova 5

Begin by powering off your Tecno Pova 5 and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.

Part 2: Turn on Airplane mode and turn off

Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.

Part 3. Check Wi-Fi Router settings

The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Tecno Pova 5. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.

However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.

Go to your internet router and check the indicator lights
While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
Call up your internet provider to see if there’s an internet connection issue in your area
Open your web browser and log into your router settings to ensure your Tecno Pova 5 is connected to the Wi-Fi network and is allowed to send and receive data

Part 4. Boot your Android in safe mode

If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Tecno Pova 5 itself. Fortunately, there are ways you can see whether this is the problem.

The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Tecno Pova 5, but the basic process goes as follows;

Turn off your Tecno Pova 5 by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Tecno Pova 5 device is completely off
Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
You will see the words ‘Safe Mode’ appear on your screen as the Tecno Pova 5 device loads
Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works

If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.

Part 5. Check the Android Wi-Fi adapter

If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Tecno Pova 5 itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.

You need to check both of these to make sure your connection is working properly.

If using an Android Wi-Fi adapter, make sure all the Tecno Pova 5 device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
If you’re using a router adapter, make sure it’s set up properly, and your Tecno Pova 5 is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
Whichever method you’re using, try disconnecting your Tecno Pova 5 and forgetting the network, and then reconnecting and entering the right password to refresh the connection

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Part 6. Check SSID and IP address on Android

To make a Wi-Fi connection work, your Tecno Pova 5 needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.

Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Tecno Pova 5. Here’s how to check on your Tecno Pova 5 to make sure everything is correct.

Tap the Settings menu option, followed by Wi-Fi on your Tecno Pova 5
Turn on your Wi-Fi network and connect it to your router
Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches

When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.

Part 7. Fix Android system issues in one click

If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Tecno Pova 5. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.

You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.

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To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.

Once installed, connect your Tecno Pova 5 to your computer using a USB cable, and open the software, click “System Repair”.

Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.

Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.

Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.

Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.

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Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.

The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!

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Part 8. Check the Wi-Fi connectivity on another phone

When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.

Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;

Get another Android or iOS phone or tablet
Open the Settings menu and connect to the Wi-Fi network you’re having problems with
Enter the password and connect to the network
Open a web browser on the phone and try loading a web page
If the page loads, you know the Wi-Fi network isn’t the problem
If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network

Part 9. Change the password of the Wi-Fi

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Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;

Log onto your computer and open your Wi-Fi settings
Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
Change the password to something complicated using all available digits and characters
Save the password and restart the router to disconnect all devices
Now connect your Tecno Pova 5 to the router using the new password

Part 10. Reset network settings on Android

Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Tecno Pova 5, hopefully removing the bugs and allowing you to connect.

Here’s how you can do this easily on your Tecno Pova 5;

From the home screen of your Tecno Pova 5, open the Settings menu
Tap the Backup & Reset option
Tap the Reset Network Settings option
Tap the Reset Network option
If you need to, enter the PIN number or passcode for the Android device, and the Tecno Pova 5 device will confirm the reset has taken place
Reconnect your Tecno Pova 5 to your Wi-Fi network for the changes to take effect

Part 11. Clear partition cache in recovery mode

As you continue to use your Tecno Pova 5, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.

Turn off your Tecno Pova 5
Turn it on by holding down the power button, volume button, and home button
When your phone vibrates, let go of the Power button, but continue to hold the volume button
When a menu is displayed, use the volume buttons to navigate the menu
Select the Android System Recovery option, followed by Wipe Cache Partition
Restart your device and connect to the internet

Part 12. Reset factory settings

If worse comes to worst, another option you have is to factory reset your Tecno Pova 5. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.

However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.

Open the Settings menu on your Tecno Pova 5
Navigate to System > Advanced > Reset Options
Tap the Reset phone option, and enter your PIN code if required
Tap Erase Everything
Wait for your phone to complete the process
Restart your device and connect to the internet

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HowTo

8 Workable Fixes to the SIM not provisioned MM#2 Error on Tecno Pova 5 | Dr.fone