9 Quick Fixes to Unfortunately TouchWiz has stopped Of Tecno Spark 20 Pro+ | Dr.fone

9 Quick Fixes to Unfortunately TouchWiz has stopped Of Tecno Spark 20 Pro+ | Dr.fone

Ariadne Lv13

9 Quick Fixes to Unfortunately TouchWiz has stopped Of Tecno Spark 20 Pro+

“Unfortunately TouchWiz home has stopped” is the talk of the town due to annoying TouchWiz UI, a front-end user interface developed by Tecno Spark 20 Pro+. Not to mention, the Tecno Spark 20 Pro+ has borne a whole lot of heat from its agitated users over the years and the reason is pretty much obvious due to the pre-installed bloatware apps and the theme launch “TouchWiz home”. That not just brutally annoys users and eats up a heck of internal storage space but lags up too often due to low speed and stability. As a result users end up with “Unfortunately TouchWiz home has stopped” and “Unfortunately, TouchWiz has stopped”. Apparently, there are several flaws in the design and functioning of this launcher and hence, Touchwiz keeps stopping or becomes unresponsive.

Part 1: Common scenarios when TouchWiz keeps stopping

Here in this section, we will introduce some scenarios that can be blamed for why TouchWiz is not working. Check out the following points:

  • More often than not, the TouchWiz keeps stopping after an Android update. When we update our Tecno Spark 20 Pro+ device, the old data and cache usually conflicts with TouchWIz thereby cropping up this mess.
  • When you disable some built-in apps, you might get in trouble with TouchWiz. Doing this sometimes can hamper the TouchWiz operation and raise the “**unfortunately TouchWiz home has stopped**” error message.
  • Many times installing some third-party apps and widgets can cause this problem. The apps like launchers can be conflicting with TouchWiz home launcher and therefore cease it to work. Also, a glitched widget is responsible for the same i.e. forces stop the TouchWiz.

Part 2: 9 Fixes to “Unfortunately TouchWiz has stopped”

Fix “TouchWiz keeps stopping” by repairing Android system

When your TouchWiz keeps stopping and you aren’t able to proceed further, the best way to handle the situation is to repair the Android system. And the best that can help you to serve the purpose is Dr.Fone - System Repair (Android). It has the ability to fix any sort of Android system issue without any complications. To fix this issue, the tool only takes few minutes of yours and performs smoothly. Moreover, you don’t have to worry if you aren’t tech pro. This tool requires no special technical know-how. Here are the advantages you get with this tool.

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Step 1: Download the Program

The one-click repairing process begins with downloading Dr.Fone from its official website. When it is downloaded, follow the installation steps. Upon successful installation, launch the tool on your PC.

Step 2: Connect your Tecno Spark 20 Pro+ Device

After you open the software, hit on the “System Repair” button from the main interface. With the help of a genuine USB cable, get your Tecno Spark 20 Pro+ phone and connect it with the computer.

fix touchwiz home stopping

Step 3: Choose the Tab

Now, from the next screen, you are supposed to choose “Android Repair” tab. It is given on the left panel.

repair android to fix touchwiz home stopping

Step 4: Enter Right Information

Please keep your mobile details handy as you will need them in the next window. You will need to enter the correct brand, model, and country name etc. for better detection of your device.

enter device info

Step 5: Confirm Actions

This process may result in removing your data hence we strongly recommend you to keep a backup of your data.

Tip: You can use Dr.Fone – Phone Backup (Android) to backup your Tecno Spark 20 Pro+ device in case you’re wondering how.

Step 6: Take your Device in Download mode

You will get some instructions on your screen to keep your device in Download mode. Follow them according to the Tecno Spark 20 Pro+ device you own and hit “Next”. When you do this, the program will detect your device and let you download the latest firmware.

download mode to fix touchwiz home stopping

download mode to fix touchwiz home stopping

Step 7: Repair Device

Now, when the firmware is downloaded, the program will itself begin to repair your device. Wait and keep the Tecno Spark 20 Pro+ device connected until you get the notification for process completion.

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Clear the cache data the TouchWiz

Maximum Android devices are designed to deleted cache data upon getting updated to the newest Android system. However, Tecno Spark 20 Pro+ stands as an exception in such case. And therefore, many times TouchWiz starts stopping right after upgrading. Thus, due to the collection of cache data, TouchWiz can display error. This calls for removing the cache from TouchWiz and run things smoothly. Here is how to do this:

  • Tap on “Apps” from the Home screen firstly.
  • Launch “Settings” afterwards
  • Look for “Applications” and tap on it followed by “Application Manager”.
  • When Application Manager gets opened, swipe towards right to get into the “All” screen.
  • Now, choose “TouchWiz” and tap “Clear Cache”.
  • Now, tap “Clear Data” followed by “OK”.
  • Now restart your device.

clear cache to fix touchwiz home stopping

Please note that this will delete all your Home screens post this method.

Disable Motion & gesture settings

The functions regarding Motions and Gestures can be responsible for why TouchWiz home has stopped in your device. Usually the Tecno Spark 20 Pro+ devices running on Android version less than Marshmallow are prone to encountering this issue. Or the Tecno Spark 20 Pro+ devices having modest specs often fall prey to the issue. When you disable these settings, you might get out of the problem.

Change the Animation Scale

When you use TouchWiz, it may consume higher memory usage for high amount of graphic maintenance. As a result, the “**unfortunately TouchWiz home has stopped**” error might crop up. Taking this into consideration, you should try reconfiguring the animation scale and get rid of the error. Here’s how:

Clear Cache Partition

In case the above steps didn’t figure out the problem, here is the next tip. This method can be counted as one of the most effective one. Because it is able to fix minor issues in Android devices, we recommend you for “**TouchWiz home has stopped**” issue too. Let us know how you can do it:

  • Turn off your Tecno Spark 20 Pro+ device.
  • Start pressing and holding “Volume Up” and “Power” buttons simultaneously.
  • Keep doing this until you see the Android screen. This will take your device into recovery mode.
  • You will observe some options on the screen. Take help of Volume buttons, scroll down to choose “Wipe Cache Partition”. Press Power button to confirm and the Tecno Spark 20 Pro+ device will be rebooted.

clear cache partition

Check now if the error is eliminated. If unfortunately not, please try the following solution.

Enable the easy mode

For some users, enabling Easy Mode has been of great assistance. This feature aims to make the user experience more efficient by simply eliminating complex features. The Easy Mode removes those features that confuse the users by messing up the screen. Hence, we suggest you to switch to this mode in order to remove “**TouchWiz not working**” problem. The steps are:

  • Open “Settings” and go to “Personalization”.
  • Hit on “Easy Mode” now.

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Hope the TouchWiz won’t keep stopping error does not pop up anymore!

Boot your phone to safe mode

Here is the next solution to be followed when TouchWiz keeps stopping. As we already said, third-party apps can cause this issue, booting your device in the Safe mode will disable those apps temporarily. Hence you need to boot your Tecno Spark 20 Pro+ device to Safe mode and check if the reason is any third-party app.

  • Switch off your device to initiate.
  • Press “Power” button and keep doing this until device’s logo appears on the screen.
  • When you see logo appearing, instantly release the button and start holding “Volume Down” button.
  • Keep holding until rebooting finishes.
  • You will now witness “Safe mode” on the bottom screen. You can now release the button.

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![safe mode](https://images.wondershare.com/drfone/article/2019/02/enable-safe-mode.jpg)

Reset Factory settings

If the above method went futile and you’re still at the same place, then factory reset is the next logical step to be taken. We suggest this method because it will take your device to its factory state. As a result, TouchWiz will probably get normal and work perfectly.

Along with this, we would also suggest you go take backup of your data so that you won’t lose any of the personal information from your device after performing factory reset. For your convenience, we have stated the backup steps too in the following guide. Have a look:

  • Run “Settings’ in your device and go to “Backup & Reset”.
  • Notice if “Back up my data” is enabled or not. If not, turn it on and create backup.
  • Now, scroll for “Factory Data reset” option and confirm it by clicking “Reset Phone”.
![reset factory settings](https://images.wondershare.com/drfone/article/2019/02/reset-factory-settings.jpg)
  • Wait a few minutes and your device will reboot.

Install a new launcher to replace TouchWiz

We believe that you will find the above methods helpful. However, if still in case your TouchWiz is not working, we advice you that you should install a new theme launcher in your device. It will be a wise option to ditch TouchWiz in such scenario rather than tolerating the problem. Hope this advice will help you.

7 Fixes for “Unfortunately, Phone Has Stopped” on Tecno Spark 20 Pro+

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

## Part 1: When can the "Unfortunately, Phone has stopped" error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

  • When you install a custom ROM, the issue might occur.
  • The upgrading of the software or incomplete updates can lead to crashing the Phone app.
  • Data crashes can be another reason why this error shows up.
  • Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

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2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Tecno Spark 20 Pro+ device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Tecno Spark 20 Pro+ device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

  1. Switch off the Tecno Spark 20 Pro+ phone first.
  2. Now keep pressing the “Power” button until you see the Tecno Spark 20 Pro+ logo on the screen.
  3. Release the button and immediately press and hold the “Volume Down” key.
  4. Leave the key once the Tecno Spark 20 Pro+ device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

  1. Open “Settings” on your device and go to “Application” or “Apps”.
  2. Now from the list of all applications, go to “Phone” and tap on it.
  3. Now, click on “Storage” and choose “Clear Cache”.

Phone app crashing - clear cache

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Tecno Spark 20 Pro+ firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Tecno Spark 20 Pro+ firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

  1. Open “Settings” and go to “About Device”.
  2. Now tap on “Software Updates” and check for the availability of the new update.

Phone app crashing - update firmware

  1. Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Tecno Spark 20 Pro+ device and make it work like before.

  1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
  2. The recovery mode screen will appear now.
  3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
  4. To select, press the “Power” button.
  5. The process will begin and the Tecno Spark 20 Pro+ device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

Phone app crashing - cache partition clearance

2.6 Get the Tecno Spark 20 Pro+ system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

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  • It shows great compatibility with all Tecno Spark 20 Pro+ devices and other Android phones supporting over 1000 Android brands.
  • Fixes any kind of Android issue without any complication.
  • Easy to use and trusted by millions of users and therefore has a higher success rate.
  • Can be downloaded freely and friendly user interface.

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How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

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Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Tecno Spark 20 Pro+ to the computer. When the Tecno Spark 20 Pro+ device is connected, click on “Android” from the two tabs > click “Start”

Phone app crashing - connect phone to pc

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Tecno Spark 20 Pro+ device. When done everything, verify once and click on “Next”.

Phone app crashing - enter details

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Phone app crashing - enter download mode

Step 5: Get the Tecno Spark 20 Pro+ device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Tecno Spark 20 Pro+ device.

Phone app crashing - device repaired

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

  1. Open “Settings” and go to the “Backup and Reset” option.
  2. Look for “Factory data reset” and then tap on “Reset phone”.
  3. Within a while, your device will go through resetting and boot up to normalcy.

Phone app crashing - factory reset

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Fix App Not Available in Your Country Play Store Problem on Tecno Spark 20 Pro+

Mobile applications are important for smooth operations when it comes to smartphones. They offer convenience, entertainment, and functionality at your fingertips. However, encountering the “App Not Available in Your Country Play Store“ issue can be frustrating. It can quickly dampen the excitement of discovering a new app.

This is mainly due to geographical restrictions that are often imposed by developers. It poses a hurdle for users eager to access a particular application. However, there is no need to worry, as this article will help you in resolving this issue. It will delve into effective strategies and solutions to ensure the unavailability of an app is no longer an obstacle.

Part 1: Reasons Behind the App Not Available in Your Country Play Store Issue

Encountering the “Google Play App Not Available in Your Country“ issue can feel like hitting a roadblock. This restriction hampers your ability to explore and use valuable apps. It can also disrupt the smooth functioning of your daily digital activities. Before going for solutions, it is crucial to understand the reasons causing this restriction in installing apps on smartphones:

1. Regional Restrictions

One of the primary culprits behind this issue is the regional restrictions imposed by developers. Developers often roll out their apps gradually across different regions. It is done to adhere to legal and licensing requirements. This staggered release strategy ensures compliance with local laws. Moreover, it guarantees a smooth user experience tailored to specific geographical locations.

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Licensing agreements and legal constraints play an important role when it comes to the accessibility of apps. Developers may encounter licensing issues. This can prevent them from offering their apps in certain regions. It is due to copyright, trademark, or other legal considerations. Navigating the complex web of international laws and agreements is a big hassle. It becomes a determining factor in the availability of apps on the Play Store.

3. Localization Challenges

Apps are often designed with specific markets in mind. These incorporate language, cultural, and regulatory considerations to enhance user experience. The absence of proper localization can render an app incompatible with specific regions. It includes factors such as adapting the app for different languages, currencies, and cultural nuances. This can result in the app being excluded from the Play Store app not available in your country.

4. Device and OS Compatibility

The compatibility between the app, the user’s device, and its OS is another factor that contributes to this issue. Developers might restrict their app availability to certain devices or OS versions. It can restrict access for users whose devices or OS do not meet the app’s requirements. This technical limitation adds another layer to the complexity of app availability.

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5. Political and Economic Factors

In some instances, political tensions or economic considerations can also be a factor. It may influence the accessibility of apps in certain countries. Geo-political factors, trade sanctions, or economic conditions can impact the distribution of apps. This leads developers to exclude specific regions from their app’s availability.

Part 2: 4 Tested Methods To Fix Google Play App Not Available in Your Country

The right app can make a major difference in work efficiency or personal enjoyment. That’s why facing the “Play Store app not available in your country“ issue can be frustrating. The positive aspect is that many solutions exist for addressing this issue. Presented below are the top 4 approaches to resolving this matter:

Method 1: Change Your Google Play Store Country

One of the most direct ways to address this issue is by manually adjusting your Google Play Store country settings. Google allows users to change their country or region. Remember that you can only do it once a year. To utilize this approach, it’s essential to reside in the specified country. The other option is to provide a payment method originating from that particular region. Below is a detailed walkthrough for this procedure:

  • Step 1. Launch the Google Play Store on your Tecno Spark 20 Pro+ and tap the “Profile” icon from the top right corner. Here, choose “Settings” and follow on to tap “General.”

general settings play store

  • Step 2. Within the “General” tab, move towards “Account and device preferences” and tap it. There, select “Country and profiles” and tap the country to change it. Now, follow the on-screen prompts to complete the procedure.

update residence country

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Method 2: Use a Reliable VPN

Confronting the message “This app is not accessible in your country” on the Play Store? Employing a Virtual Private Network (VPN) can be an effective strategy. It allows you to virtually transcend geographical restrictions. A VPN masks your actual location by routing your internet connection through servers in different regions.

You can utilize a reliable VPN to access the Play Store as though you were in a region where the desired app is accessible. Follow this step-by-step guide to address this concern:

  • Step 1. Access the Google Play Store and download a reliable VPN for the procedure. Open the VPN you download and connect to the country of your choice. Once you have connected your device’s IP to another country using the VPN, continue to your home screen.

get vpn from play store

  • Step 2. Look for Google Play Store on the home screen and long-press to open a menu. From the pop-up menu, choose “App Info,” and on the following screen, tap “Clear data.” Now, press “Clear cache” to wipe the cache.

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clear play store cache

  • Step 3: Go back to the “App info” screen and press “Force Stop” to force close the app. Afterward, relaunch the Play Store and access your targeted apps.

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Method 3: Download an APK File

One way to resolve the issue at hand is to sideload the app by downloading its APK file. It can be a viable and direct solution where other methods fail. This method involves installing the application manually, bypassing the Google Play Store. Follow these sequential instructions to download and install an APK file:

  • Step 1. Before starting, ensure that you have enabled the installation from unknown sources. Afterward, find a reliable website and search for your targeted apps.

download apk from website

  • Step 2. Once you have found the targeted app, download it on your Tecno Spark 20 Pro+. When the download process is complete, tap the file to start the installation process.

install apk on device

Method 4: Try a Third-Party App Store

Google Play Store isn’t the only apps and games store. There exist many options, and exploring them can help you find the apps you are looking for. Typically, third-party app marketplaces are not bound by geographical limitations. Here’s a guide on acquiring an app from a third-party store:

  • Step 1. Use a web browser on your Tecno Spark 20 Pro+ to look for a reliable third-party app store like Aptoide. Once it is downloaded, install it on your smartphone.

aptoide app store

  • Step 2. Open the third-party app store and look for your targeted apps. Now, you should be able to download them without any restrictions.

install app in aptoide

Pro Tip: Fix Play Store Available in Your Country but Not Working on All Android Smartphones

If the Play Store is not working on your Tecno Spark 20 Pro+s or an application is not downloading from it, we have a tip for you. Wondershare Dr.Fone – System Repair (Android) is a perfect solution for all the issues for your Tecno Spark 20 Pro+s. Whether it is the Play Store functionality issue or the downloading of applications problem, System Repair (Android) is there to resolve them.

It fixes various Android issues in a matter of a few seconds. This toolkit has a high success rate of fixing Android issues, including the Play Store Not Working issue. It can also resolve the issue of Apps Keep Crashing, Phone Stuck in a Boot Loop, and much more.

Key Features of Wondershare Dr.Fone

There are some prevalent pointers you should know about Wondershare Dr.Fone. Before you continue using the tool for resolving Android problems, look into these prominent features:

  1. System Repair (Android) tool is used to fix other issues, too, like the black screen of death in Android.
  2. This software is compatible with all the Tecno Spark 20 Pro+ models, including the latest one, Tecno Spark 20 Pro+ S23.
  3. With no technical expertise required, you can execute all tasks to repair your Android issues with a few clicks.

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Steps Included To Fix Play Store Not Working on All Android Smartphones

While you have learned much about Wondershare Dr.Fone, in situations where an app is available but the Play Store is not working properly, it comes pretty handy. Here is how you can fix the Play Store not working problem on Android devices with Dr.Fone:

  • Step 1: Activate Dr.Fone – System Repair Tool

At first, you will have to run Wondershare Dr.Fone - System Repair (Android) on your system and head towards the “System Repair” section from the “Toolbox.” Next, click on the “Android” device to continue, and hit the “Start” button to start the repair process.

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  • Step 2: Put Android Phone on Download Mode

On the next window, you need to enter the Tecno Spark 20 Pro+ device details, including the “Name, Model, Country, and Carrier,” and hit the “Next” button. Then, proceed to put your Tecno Spark 20 Pro+ on the “Download Mode” by following the on-screen instructions.

fill phone details

  • Step 3: Confirm the Installation and Conclude the Process

Once the phone has been put in the Download Mode, the firmware will download automatically. Install it on your device by selecting the “Fix Now” icon. Now, enter the “Code” and confirm installation, after which hit the “Done” button once the process concludes.

repair process completed

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Frequently Asked Questions

  1. How do we resolve the inability to change the Play Store country problem?

If you are unable to change your Play Store country, ensure that your Google Play Store account has no pending transactions. Verify that the payment methods associated with your Google account are valid. Clear the cache and data of the Google Play Store app in your device settings to reset any potential issues.

  1. Can you use the Google Play Store balance after changing the country?

Your Google Play Balance is linked to the country setting on your Google Play account. If you possess a Google Play balance and decide to switch countries, the balance becomes unusable in the new location. Changing countries on your account results in the inability to access or utilize the existing balance.

  1. Is it safe to download Android applications from a third-party store?

It is risky to download Android applications from a third-party store because of the viral content. There could be issues like App Authenticity, Outdated Apps, Policy Violations, etc. It is better to download these apps from official platforms like Google Play Store since they are more secure.

Conclusion

To summarize, the pursuit of the perfect app sometimes encounters hurdles. One frustrating issue often reported by users is the “App Not Available in Your Country Play Store“ issue. However, armed with the knowledge, you can now navigate through these challenges. From changing your Play Store country to using VPNs, this guide has covered a range of methods. Each method provides a unique approach, catering to different preferences and circumstances.

As a parting recommendation, we introduce Wondershare Dr.Fone. It is a powerful tool designed to tackle Play Store malfunctions head-on. With support for even Android 13, this software offers a complete solution for Android. Its comprehensive approach and easy-to-use interface make it a valuable addition to your toolkit.


  • Title: 9 Quick Fixes to Unfortunately TouchWiz has stopped Of Tecno Spark 20 Pro+ | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 08:48:24
  • Updated at : 2024-07-31 08:48:24
  • Link: https://howto.techidaily.com/9-quick-fixes-to-unfortunately-touchwiz-has-stopped-of-tecno-spark-20-proplus-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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