9 Solutions to Fix Honor X9a System Crash Issue

Android crash, better known as Android system crash is not a recent issue and has troubled many users in the past as well. It means when your device crashes suddenly and refuses to turn on again or when your device freezes and becomes unresponsive. It may also happen that your Honor X9a crashes abruptly but boots up normally only to crash again after a few minutes or hours. Android Crash sounds like a very serious problem and something that could damage your device or permanently destroy the software, but Android system crash can be dealt with easily. Just in case you suffer from an Android crash and want to know how to fix the Android system crash issue, rest assured that this problem is fixable. There are various ways to tackle the situation, to be discussed further, and you may choose the one that best suits you.

In this article, we will also talk about a unique technique to retrieve the data from your device on which Android system crash issue occurs. So let’s go ahead and read on to know more to fix the Android crash error.

Part 1: How to rescue data the Android system crashes?

When you encounter an Android system crash, before looking for solutions to fix it, make sure you retrieve all your data and information stored on your device. This might sound tedious but a very important step indeed.

Dr.Fone - Data Recovery (Android) is currently one of the most popular tools to retrieve data from not only broken or damaged, locked devices, and unresponsive devices but also from devices that face an Android system crash. You may try the software for free for scanning the data to understand its work. Dr.Fone’s Data Extraction tool not only retrieves and back-up contacts and messages but also your photos, videos, audio files, WhatsApp, docs, call logs, and other file folders. It is also equipped to retrieve data from the Honor X9a device’s internal memory as well as Google drive.

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You may follow the steps given below to rescue your data from crashed Android devices.

1. Download and install the software on your PC. Run the software and then select the Data Recovery feature. Using a USB, connect your Honor X9a to the PC.

2. Select “Android” > “Recover from Broken Phone” in the lower right corner.

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3. Choose the “Touch screen not responsive or cannot access the phone” to continue.

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4. You will now see device options before you. Select yours and move on to feed in your device name and model details.

5. Now press the volume down, power, and home button on your device together to boot the phone in Download mode.

6. As long as your phone is in Download mode, the software will start to analyze phone data.

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7. Finally, the process will take a few minutes to scan and display your phone data. Select “Recover to Computer” to retrieve all data on your PC as a backup.

Using Dr.Fone Damage Extraction software is intuitive and very safe. It prevents data loss and allows you to adopt various ways to recover your device from the Android system crash issue.

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Part 2: Why does my Android phone system keep crashing?

Encountering a persistent issue like the Android phone system constantly crashing can be highly frustrating and disruptive. This part delves into the underlying causes of this problem. By understanding these reasons, you can take informed steps to troubleshoot and rectify the issue, ensuring a smoother and more enjoyable smartphone experience.

• Software Glitches and Bugs
• Incompatible or Poorly Optimized Apps
• Outdated Operating System
• Corrupted System Files
• Malware and Security Threats
• Hardware Overheating
• Physical or Hardware Issues

A crashing Android phone system can be attributed to a variety of factors, ranging from software glitches and compatibility issues to hardware-related problems. Keep reading to get it solved!

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Part 3: Restart your Honor X9a

Once you have successfully retrieved your data, consider solving the Android crash issue as soon as possible. Before you redirect to a proper solution for repairing your Honor X9a system, you can try restarting your device as a quick remedy. Restart the Android device to clear temporary system data and potentially resolve any software glitches causing the crash, which can be done as follows:

Instructions: Hold your Honor X9a’s “Power” button on the side of the phone. As the following window appears on the screen, select the “Reboot” option to restart the Android device successfully.

Part 4: Shut down unnecessary running apps

Another quick solution to avoid Android devices crashing is to shut down unnecessary apps running in the Honor X9a device’s background. To cater to that, you need to try out the following steps as a remedy to shutting down unwanted applications:

Step 1: Open the “Settings” of your Honor X9a and continue to the “Battery and device care” section from the available options. Continue to the “Memory” section on the next window to lead to the applications taking up space on your Honor X9a.

Step 2: As you progress further, you need to select the “Clean now” button to shut down all unnecessary background applications running on the Android.

Part 5: Uninstall incompatible Apps to fix Android crash issue

If your Android system crash takes place frequently but the Honor X9a device turns on normally after that, there is a chance that some Apps may be causing the problem. Unnecessary and large App files burden the Honor X9a device system and force it to crash every now and then. Make sure you download, install and store only those Apps which are fully compatible with your Android system. DO NOT download Apps from other unknown sources and use only Google Play store for the purpose. All other incompatible Apps must be deleted to prevent them from tweaking your software.

To uninstall unwanted and incompatible Apps, please follow the steps below.

1. Visit “Settings” and search for “Application Manager” or “Apps”.

Select the App you wish to uninstall. From the options that appear before you, click on “Uninstall” to delete the App from your device.

You may also uninstall an App directly from the Home Screen (only possible in certain devices) or from the Google Play Store.

Part 6: Check Android storage and free up space

If you are constantly facing issues of your Honor X9a crashing, there is a possibility that your device’s storage is full. The need to free up space arouses the need to know about the potential steps for checking storage and cleaning up space, which is discussed as follows:

Step 1: You need to navigate into “Settings” and look for the “Battery and device care” section. As you lead next, select the “Storage” option to check the Android storage and see how it is segregated.

Step 2: As you navigate to the next screen, you can free up space by removing the applications from your Android. For that, tap on “Apps” to open a section containing the list of applications installed on the Android.

Step 3: Go through the list of applications and select any app you want to remove. As you navigate next, select “Uninstall” to lead to removing the app from the Android device.

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Part 7: Clear cache partition to fix Android crash issue

Clearing cache is a good idea because it cleans your device and reduces the burden on the Android software and gives it enough space to function normally and carry out its operations.

In case the Android system crash issue is temporary, follow the steps given below to clear your device’s cache:

1. On your Honor X9a, visit “Settings” and find “Storage”

2. Now tap on “Cached Data”, and then click “OK” to clear all unwanted cache from your device as shown above.

However, if the Android crash problem is such that your phone has frozen, becomes unresponsive, and does not turn on, you must first boot into the Recovery Mode screen.

1. Press the volume down button and power button together until you see a screen with multiple options before you.

2. Once you are on the Recovery Mode screen, use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

3. After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged-up and unwanted files and resolve the Android system crash issue. If clearing cache doesn’t help, try formatting your SD Card.

Part 8: Remove the SD card to fix the Android crash issue

Removing and formatting your SD Card to fix the Android System crash issue is helpful when a corrupted SD Card disturbs the Android software forcing it to shut down suddenly.

To format your SD Card, just follow the instructions below.

1. Firstly, eject it from the Honor X9a device.

2. Then using an SD Card reading tool, insert the Card in your PC. Open Computer and then right-click on the SD card to format it.

Part 9: Update to the latest software version

Updating the Android device will cast out all glitches that prevent it from operating properly. For that, let’s look into the steps explaining how to update your Android software version to the latest option:

Step 1: As you lead into the “Settings” of your Android, scroll down and look for the “Software Update” option.

Step 2: On leading to the next screen, select the “Download and Install” option to continue updating your Android to the latest version.

Part 10: Use Wondershare Dr.Fone – System Repair To Fix Android System Crash

If you are not getting any specific solution to the problem, you can try fixing the Android system crash problems using specific tools. These third-party tools can be an excellent option for resolving system errors in Android devices. Wondershare Dr.Fone – System Repair (Android) is a great tool designed to resolve all system issues in Honor X9a] and other smartphones.

It features a great system providing a one-click Android repair option for fixing all kinds of problems. Along with fixing all basic and advanced Android system issues, it features support for multiple Android devices.

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As we redirect to resolving Android system errors using Wondershare Dr.Fone – System Repair, let’s look into some essential features that make up the entire tool:

• Features support for all the latest Android devices up to Honor X9a S22.
• It can help you resolve issues like Android’s black screen of death, being stuck in the boot loop, and many more.
• Provides an easy interface to execute procedures, making it a simple tool with no learning curve.

Steps To Repair Android System Crash Issue Using Dr.Fone – System Repair (Android)

Let’s redirect to the steps that can be used to repair Android system crash issues using Wondershare Dr.Fone – System Repair (Android):

Step 1: Launch and Open System Repair Tool

You need to download and install the latest version of Wondershare Dr.Fone on your computer. Proceed to launch and navigate into the “Toolbox” section. Look for the “System Repair” option and initiate the process while ensuring the Android device is connected to the computer through a USB cable.

Step 2: Start Repairing the Android

After selecting the nature of the Honor X9a device you want to repair, navigate to a new window where you need to click “Start” to initiate the system repair process.

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Step 3: Define the Parameters of Device

You will be redirected to a new window where you need to define and verify some parameters before repairing the Android. Select the “Brand,” provide a “Name,” select a “Model,” and provide a country where it has been bought. Define the “Carrier” and click “Next” after confirming.

Step 4: Put Android in Download Mode

Whatsoever Android you own, you need to put it in Download Mode, depending on the buttons that the Honor X9a device has. The repairing process initiates as you enter the Download Mode, and new firmware is downloaded on the platform.

Step 5: Fix the Firmware of Android

Once it downloads and is verified, click the “Fix Now” button to repair the Android successfully. You may need to provide a PIN to confirm the process. Once provided, the next screen shows the progress of the repair process. As it completes, click the “Done” button to conclude fixing the Android system crash issue.

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Part 11: Factory reset the Honor X9a device to fix the Android crash issue

Factory Resetting is advisable only when nothing else works. Also, there are two ways of doing it depending on whether the Android crash is permanent or temporary.

Follow the steps given below to factory reset your device while it is switched on:

1. Visit “Settings”.

Now select “Backup and Reset”.

In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.

The process of factory resetting your Honor X9a is risky and cumbersome, as it deleted all data, but it helps to fix the Android System crash error.

You may also follow the instructions given below to Master set your device in Recovery Mode if it won’t turn on after an Android system crash has taken place:

When you are at the Recovery Mode screen, scroll down using volume down key, and from the options given, select “Factory Reset” using the power key.

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Wait for your device to perform the task and then:

Reboot the phone in Recovery Mode by selecting the first option.

Bottomline, the tips given above have helped many to solve the Android system crash issue. So do not hesitate to try them, but don’t forget to extract your data with Dr.Fone’s Data Recovery tool.

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How to Fix the Soft Bricked Honor X9a?

Bricked phone is a serious problem, as your brick smartphone could be suffering from a soft brick or hard brick problem, and must be dealt with carefully. It is very common to see a brick smartphone these days. If you are wondering what exactly is a bricked phone, here is your answer.

A bricked phone, hard brick or soft brick, is a smartphone which refuses to start or boot all the way up the home/main screen of the Honor X9a device. This issue is observed within most Android phones because users have a tendency to tamper with the Honor X9a device settings, flashing new and customized ROMs and tweaking with the essential files. Playing around with the phone’s internal set-up leads to such errors, worst of them being a brick smartphone. Usually, a bricked phone does not switch on and stays frozen at the Honor X9a device logo, a blank screen or even worse, doesn’t respond to any command, even the power on command.

If you are confused about the soft brick and hard brick problems and looking for solutions to fix your priced phone, then here is all you need to know.

Read on to find out more.

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Part 1: What is the difference between soft brick and hard brick?

To begin with, let us understand the basic difference between a soft brick and hard brick issue. Both versions of a bricked phone prevent it from booting but differ in their causes and gravity of the problem.

A soft-brick problem is caused merely by a software error/crash and makes your device switch on automatically every time you manually turn it off. This phenomenon is referred to as Boot Loop. Soft bricked Android phones are not as difficult to fix as the hard bricked Android phones. It is convenient to say that a soft bricked phone only boots up half-way and not fully, whereas a hard bricked device does not switch on at all. A hard brick error is thus caused when the kernel, which is nothing but an interface for the software to communicate with the hardware, is tampered with. A hard bricked phone is not recognized by your PC when plugged in and is a serious problem. It requires troubleshooting techniques and cannot be easily fixed as the soft brick problem.

Hard bricked phones are a rare sight, but the soft brick is very common. Given below are ways to fix a soft brick Android phone. The techniques listed here are the best and the most efficient ways to get your phone back to its normal working conditions without losing your important data or damaging your device or its software.

Part 2: Stuck at the Boot Loop

This is the first sign of a soft bricked Android phone. Boot Loop is nothing but when your phone does not remain switched off and turns itself on automatically, and freezes at the logo screen or blank screen, every time you manually try to power it off.

Stuck at boot loop problem can be fixed by clearing your Cache partitions. These partitions are nothing but storage locations for your modem, kernels, system files, drivers and built-in Apps data.

It is advisable to clear Cache partitions regularly to keep your phone free from such glitches.

Since the phone refuses to boot, Cache can be cleared from entering into the Recovery Mode. Different Android devices have different ways to put it in recovery mode. Normally pressing the power key and volume down key helps, but you may refer to your phone’s guide for better understanding and then follow the steps given below to clear the cache partition:

Once you are the recovery mode screen, you will see a number of options as shown in the screenshot.

Use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

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After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged up and unwanted files. You may loose some App related data, but that is a small price to pay to fix your bricked phone.

If this method does not boot up your brick smartphone and the problem still persists, there are two more things you can try. Read ahead to find out about them.

Part 3: Booting straight into recovery mode

If your bricked phone does not boot up to your Home Screen or Lock screen and instead boots directly into Recovery Mode, there is not much left to do. Booting straight into recovery mode is undoubtedly a soft brick error but it also indicates a possible problem with your current ROM. The only option you have to flash a new ROM to reboot your bricked phone back to its normal functioning.

To flash a new ROM:

Firstly, you must root your phone and unlock the Bootloader. Every phone’s mechanism to unlock the bootloader is different, thus, we suggest to refer to your user manual.

Once the Bootloader is unlocked, take a backup of all your data by selecting “Backup” or “Android” back in recovery mode. The process should not take long and all you need to do is tap “OK” to config backup.

In this step, download a ROM of your choice and store it in your SD Card. Insert the SD Card in your phone to begin the flashing process.

Once at the recovery mode, select “Install Zip from SD Card” from the options.

Scroll down using the volume key and use the power key to select the downloaded ROM.

This might take a few minutes of your time, but once the process is complete, reboot your phone.

Hopefully, your bricked phone will not boot normally and work smoothly.

Part 4: Booting straight into Bootloader

If your bricked phone boots straight into Bootloader, then this a serious issue and must not be taken lightly. Flashing a new ROM or clearing cache partitions are of little help in such a brick smartphone situation. Booting straight into Bootloader is a peculiar soft bricked Android phone feature and can be tackled only by downloading and flashing your original ROM from the manufacturer. In order to do so, a detailed study about your manufacturer’s ROM, ways to download and flash must be carried out. Since different Android phones come with different types of ROMs, it difficult to cover all the aspects about the different types of ROMs.

Brick smartphone problem has become more prominent than phone freezing or hanging issue. Android users are often seen looking for solutions to fix their soft brick and hard brick phones. Android phones are prone to get bricked and thus, it is important for us to know about the three techniques given above. These methods have been tried, tested and recommended by ay affected bricked phone users. Therefore, these tips are reliable and worth a try. So if your phone acts stubborn and refuses to boot normally, examine the problem carefully and adopt one of the solutions given above which best suits your situation.

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How to Fix Error 495 While Download/Updating Android Apps On Honor X9a

Error 495 is a common error that occurs while downloading or updating apps from Google Play Store. This error is usually caused by a problem with the Google Play Store, and it can be fixed by clearing the cache and data of the Google Play Store app. If you are experiencing this error, follow the steps below to fix it.

In this article, you will learn why the Android error 495 pops up, possible solutions to bypass, as well as a dedicated repair tool to radically fix error 495.

We always like to explore every new feature or the features that already exist on our devices. We have a tendency to be the master of our device and want to know every bit of the handset. Unexpected errors ruin that experience and it is just frustrating to experience these errors. And the worst part is that we have no idea where we are wrong or what we did that led to the error. Same is the case with the error 495 which occurs due to downloading or updating of Android Apps. You may have spent countless hours on the internet to find the right solution for error code 495 but even after following many of the most guaranteed steps sometimes the error still doesn’t go away.

However, this article will provide you various methods to get rid of the Error 495 play store problem that you face and you will not have to depend on any other sources for your solution.

Reasons for Google play error 495

Android Apps are most commonly downloaded from the Google Play Store with the help of Wi-Fi or Cellular Data. One may come across many types of errors. Mostly the errors come in during the download or update or installing time. Error 495 occurs when the user isn’t being able to download or install an app over Wi-Fi, but the user is able to do the same thing over cellular data.

Technically speaking, the issue is caused when the connection to the Google Play servers, where the app is hosted, times out. Which is unable to resolve by itself.

Also, there could be another reason that it cannot sync with the servers.

Now that we know the possible reasons for the error 495, let us also know how to get rid of it in the sections below.

Solution 1: One Click to Fix error 495 by Android Repair

Tried several methods to make the error 495 disappear, but nothing works? Well, many people have experienced the same frustration. The root cause is that something is wrong with the Android system. You need to have your Android system repaired to fix error 495 in this situation.

Note: Having your Android system repaired may lose existing data on your Android. Backup the data on your Android before the Android repair.

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With Dr.Fone - System Repair (Android) , you can easily fix error 495 in few steps. Here is how:

1. Download, install, and launch Dr.Fone - System Repair (Android). Connect your Android to your computer with a USB cable.

3. Select the option “Repair” > “Android Repair”, and click “Start”.

5. Select the Honor X9a device information like brand, name, model, etc., and confirm your selection by typing in “000000”.

7. Press the stated keys to boot your Android in download mode to download the firmware as instructed.

9. After the firmware is downloaded, the program will automatically start to repair your Android.

Solution 2: Clear the Google Service Framework cache to Fix error 495

Step 1:

Go to the “settings” of your device. Once the series of sections comes up, tap on the “APPS” section.

Step 2:

Click on ‘All Apps’ or ‘Swipe to All’ and the open the section named “Google Services Framework App”

.

STEP 3:

Open “App Details” and the screen shown in the image should come up on your device. As shown in the image, follow the three steps. First, tap on “Force Stop” and then second, tap on the “Clear Data” option and finally go ahead and tap on the “Clear Cache” option.

Following the above steps should solve your problem of Google Play Error 495. And you can enjoy back to using the apps which you couldn’t download or update due to the Error 495.

Solution 3: Reset App Preference in Google play Store to Fix error 495

STEP 1:

Go to the settings section in your device. It will be differently placed for different devices and different users.

STEP 2:

Once the Settings section is open. A lot of further sections will pop up. No find the section named “Application Manager” or “Apps”. After locating it, tap on that section.

STEP 3:

Now go ahead and tap or slide to a section named “ALL”.

STEP 4:

After reaching the “ALL” section tap the touch button to open menu/properties and choose an option named “Reset Apps” or “Reset App Preferences”.

There’s no need to be alarmed because on clicking the reset option, the apps won’t be deleted but it is only going to re-set them. And hence solving the Error 495 created in the Google Play.

Solution 4: Fix Error Code 495 by installing a VPN app

The Error code 495 can be easily removed in another interesting way too. On downloading a Virtual Private Network (VPN) and then operating the play store automatically solves the error 495.

STEP 1:

Install Hideman VPN (using any other VPN will also make it work) from Google Play store. (If the error persists for this app too then download it from a different app store or by using a third-party store).

STEP 2:

Now open the app and select the United States as the country of connection and press the option named Connect.

STEP 3:

Open Google Play Store and Download any app without the Error Code 495 coming in and bothering.

This fix will work for most of the Google Play Errors and not just only The Error Code 495.

Solution 5: Remove your Google Account & Reconfigure it to fix error 495

Removing the Google account and re-configuring it is a very common method adopted to get rid of the Error 495. Adopt the following steps to complete this method.

STEP 1:

Go to the “Settings” section of your device. Like it was mentioned before, different devices and different users will have the placement of the settings section in a different place.

STEP 2:

Go to the accounts section in the settings tab.

STEP 3:

In the accounts section tap on the Google Account part

STEP 4:

Inside The Google section, there’ll be an option called “Remove Account”. Tap on that section, to remove your google account.

STEP 5:

Now go ahead and re-enter/ re-register your Google account and check if the Error 495 still persists.

Now you have completed all the steps and your problem should be solved.

Solution 6: Fix error code 495 by Removing your Google Play Store Data & Cache

One of the best and most accurate methods in the series of various steps in eradicating the Error Code 495 in Google Play Store is by removing the Google play Store Data and Cache. In order to do so follow the steps mentioned below. After following the steps it is guaranteed that the Error code 495 will be done with and you won’t experience any such problems in the future.

STEP 1:

Go to the “Settings” section into your mobile device. The settings can be accessed by scrolling down and pulling down the drop-down menu and most likely the settings app will be on the top-right corner. Otherwise, it will be found after opening the app drawer.

STEP 2:

Once after opening the settings section, select the “Installed apps” or the “Apps” section.

STEP 3:

Find the “Google Play Store” section and select that too.

STEP 4:

Tap on the “Clear data” & “Clear Cache”.

Doing the above steps will clear your caches of the Google Play Store. Now you have a new google Play store.

Hence in this article, we got to know about the error 495 and the possible solutions to it as well. Also, this article explains how Error code 495 can be removed by 5 different ways. These are the best ways by which you can remove or get rid of the Error Code 495. In case one of the method fails, use the other one to rectify this recurring error 495 on your Honor X9a.