9 Solutions to Fix Infinix Smart 7 HD System Crash Issue

Android crash, better known as Android system crash is not a recent issue and has troubled many users in the past as well. It means when your device crashes suddenly and refuses to turn on again or when your device freezes and becomes unresponsive. It may also happen that your Infinix Smart 7 HD crashes abruptly but boots up normally only to crash again after a few minutes or hours. Android Crash sounds like a very serious problem and something that could damage your device or permanently destroy the software, but Android system crash can be dealt with easily. Just in case you suffer from an Android crash and want to know how to fix the Android system crash issue, rest assured that this problem is fixable. There are various ways to tackle the situation, to be discussed further, and you may choose the one that best suits you.

In this article, we will also talk about a unique technique to retrieve the data from your device on which Android system crash issue occurs. So let’s go ahead and read on to know more to fix the Android crash error.

Part 1: How to rescue data the Android system crashes?

When you encounter an Android system crash, before looking for solutions to fix it, make sure you retrieve all your data and information stored on your device. This might sound tedious but a very important step indeed.

Dr.Fone - Data Recovery (Android) is currently one of the most popular tools to retrieve data from not only broken or damaged, locked devices, and unresponsive devices but also from devices that face an Android system crash. You may try the software for free for scanning the data to understand its work. Dr.Fone’s Data Extraction tool not only retrieves and back-up contacts and messages but also your photos, videos, audio files, WhatsApp, docs, call logs, and other file folders. It is also equipped to retrieve data from the Infinix Smart 7 HD device’s internal memory as well as Google drive.

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• Compatible with Infinix Smart 7 HD devices.

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You may follow the steps given below to rescue your data from crashed Android devices.

1. Download and install the software on your PC. Run the software and then select the Data Recovery feature. Using a USB, connect your Infinix Smart 7 HD to the PC.

2. Select “Android” > “Recover from Broken Phone” in the lower right corner.

3. Choose the “Touch screen not responsive or cannot access the phone” to continue.

4. You will now see device options before you. Select yours and move on to feed in your device name and model details.

5. Now press the volume down, power, and home button on your device together to boot the phone in Download mode.

6. As long as your phone is in Download mode, the software will start to analyze phone data.

7. Finally, the process will take a few minutes to scan and display your phone data. Select “Recover to Computer” to retrieve all data on your PC as a backup.

Using Dr.Fone Damage Extraction software is intuitive and very safe. It prevents data loss and allows you to adopt various ways to recover your device from the Android system crash issue.

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Part 2: Why does my Android phone system keep crashing?

Encountering a persistent issue like the Android phone system constantly crashing can be highly frustrating and disruptive. This part delves into the underlying causes of this problem. By understanding these reasons, you can take informed steps to troubleshoot and rectify the issue, ensuring a smoother and more enjoyable smartphone experience.

• Software Glitches and Bugs
• Incompatible or Poorly Optimized Apps
• Outdated Operating System
• Corrupted System Files
• Malware and Security Threats
• Hardware Overheating
• Physical or Hardware Issues

A crashing Android phone system can be attributed to a variety of factors, ranging from software glitches and compatibility issues to hardware-related problems. Keep reading to get it solved!

Part 3: Restart your Infinix Smart 7 HD

Once you have successfully retrieved your data, consider solving the Android crash issue as soon as possible. Before you redirect to a proper solution for repairing your Infinix Smart 7 HD system, you can try restarting your device as a quick remedy. Restart the Android device to clear temporary system data and potentially resolve any software glitches causing the crash, which can be done as follows:

Instructions: Hold your Infinix Smart 7 HD’s “Power” button on the side of the phone. As the following window appears on the screen, select the “Reboot” option to restart the Android device successfully.

Part 4: Shut down unnecessary running apps

Another quick solution to avoid Android devices crashing is to shut down unnecessary apps running in the Infinix Smart 7 HD device’s background. To cater to that, you need to try out the following steps as a remedy to shutting down unwanted applications:

Step 1: Open the “Settings” of your Infinix Smart 7 HD and continue to the “Battery and device care” section from the available options. Continue to the “Memory” section on the next window to lead to the applications taking up space on your Infinix Smart 7 HD.

Step 2: As you progress further, you need to select the “Clean now” button to shut down all unnecessary background applications running on the Android.

Part 5: Uninstall incompatible Apps to fix Android crash issue

If your Android system crash takes place frequently but the Infinix Smart 7 HD device turns on normally after that, there is a chance that some Apps may be causing the problem. Unnecessary and large App files burden the Infinix Smart 7 HD device system and force it to crash every now and then. Make sure you download, install and store only those Apps which are fully compatible with your Android system. DO NOT download Apps from other unknown sources and use only Google Play store for the purpose. All other incompatible Apps must be deleted to prevent them from tweaking your software.

To uninstall unwanted and incompatible Apps, please follow the steps below.

1. Visit “Settings” and search for “Application Manager” or “Apps”.

Select the App you wish to uninstall. From the options that appear before you, click on “Uninstall” to delete the App from your device.

You may also uninstall an App directly from the Home Screen (only possible in certain devices) or from the Google Play Store.

Part 6: Check Android storage and free up space

If you are constantly facing issues of your Infinix Smart 7 HD crashing, there is a possibility that your device’s storage is full. The need to free up space arouses the need to know about the potential steps for checking storage and cleaning up space, which is discussed as follows:

Step 1: You need to navigate into “Settings” and look for the “Battery and device care” section. As you lead next, select the “Storage” option to check the Android storage and see how it is segregated.

Step 2: As you navigate to the next screen, you can free up space by removing the applications from your Android. For that, tap on “Apps” to open a section containing the list of applications installed on the Android.

Step 3: Go through the list of applications and select any app you want to remove. As you navigate next, select “Uninstall” to lead to removing the app from the Android device.

Part 7: Clear cache partition to fix Android crash issue

Clearing cache is a good idea because it cleans your device and reduces the burden on the Android software and gives it enough space to function normally and carry out its operations.

In case the Android system crash issue is temporary, follow the steps given below to clear your device’s cache:

1. On your Infinix Smart 7 HD, visit “Settings” and find “Storage”

2. Now tap on “Cached Data”, and then click “OK” to clear all unwanted cache from your device as shown above.

However, if the Android crash problem is such that your phone has frozen, becomes unresponsive, and does not turn on, you must first boot into the Recovery Mode screen.

1. Press the volume down button and power button together until you see a screen with multiple options before you.

2. Once you are on the Recovery Mode screen, use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

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3. After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged-up and unwanted files and resolve the Android system crash issue. If clearing cache doesn’t help, try formatting your SD Card.

Part 8: Remove the SD card to fix the Android crash issue

Removing and formatting your SD Card to fix the Android System crash issue is helpful when a corrupted SD Card disturbs the Android software forcing it to shut down suddenly.

To format your SD Card, just follow the instructions below.

1. Firstly, eject it from the Infinix Smart 7 HD device.

2. Then using an SD Card reading tool, insert the Card in your PC. Open Computer and then right-click on the SD card to format it.

Part 9: Update to the latest software version

Updating the Android device will cast out all glitches that prevent it from operating properly. For that, let’s look into the steps explaining how to update your Android software version to the latest option:

Step 1: As you lead into the “Settings” of your Android, scroll down and look for the “Software Update” option.

Step 2: On leading to the next screen, select the “Download and Install” option to continue updating your Android to the latest version.

Part 10: Use Wondershare Dr.Fone – System Repair To Fix Android System Crash

If you are not getting any specific solution to the problem, you can try fixing the Android system crash problems using specific tools. These third-party tools can be an excellent option for resolving system errors in Android devices. Wondershare Dr.Fone – System Repair (Android) is a great tool designed to resolve all system issues in Infinix Smart 7 HD] and other smartphones.

It features a great system providing a one-click Android repair option for fixing all kinds of problems. Along with fixing all basic and advanced Android system issues, it features support for multiple Android devices.

Key Features of Wondershare Dr.Fone – System Repair (Android)

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

• Fix your Android to normal, no skills required.
• Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
• The high success rate in resolving Android system issues.
• Compatible with a wide range of Android devices and OS versions
• User-friendly interface with easy-to-follow steps.

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As we redirect to resolving Android system errors using Wondershare Dr.Fone – System Repair, let’s look into some essential features that make up the entire tool:

• Features support for all the latest Android devices up to Infinix Smart 7 HD S22.
• It can help you resolve issues like Android’s black screen of death, being stuck in the boot loop, and many more.
• Provides an easy interface to execute procedures, making it a simple tool with no learning curve.

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Steps To Repair Android System Crash Issue Using Dr.Fone – System Repair (Android)

Let’s redirect to the steps that can be used to repair Android system crash issues using Wondershare Dr.Fone – System Repair (Android):

Step 1: Launch and Open System Repair Tool

You need to download and install the latest version of Wondershare Dr.Fone on your computer. Proceed to launch and navigate into the “Toolbox” section. Look for the “System Repair” option and initiate the process while ensuring the Android device is connected to the computer through a USB cable.

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Step 2: Start Repairing the Android

After selecting the nature of the Infinix Smart 7 HD device you want to repair, navigate to a new window where you need to click “Start” to initiate the system repair process.

Step 3: Define the Parameters of Device

You will be redirected to a new window where you need to define and verify some parameters before repairing the Android. Select the “Brand,” provide a “Name,” select a “Model,” and provide a country where it has been bought. Define the “Carrier” and click “Next” after confirming.

Step 4: Put Android in Download Mode

Whatsoever Android you own, you need to put it in Download Mode, depending on the buttons that the Infinix Smart 7 HD device has. The repairing process initiates as you enter the Download Mode, and new firmware is downloaded on the platform.

Step 5: Fix the Firmware of Android

Once it downloads and is verified, click the “Fix Now” button to repair the Android successfully. You may need to provide a PIN to confirm the process. Once provided, the next screen shows the progress of the repair process. As it completes, click the “Done” button to conclude fixing the Android system crash issue.

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Part 11: Factory reset the Infinix Smart 7 HD device to fix the Android crash issue

Factory Resetting is advisable only when nothing else works. Also, there are two ways of doing it depending on whether the Android crash is permanent or temporary.

Follow the steps given below to factory reset your device while it is switched on:

1. Visit “Settings”.

Now select “Backup and Reset”.

In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.

The process of factory resetting your Infinix Smart 7 HD is risky and cumbersome, as it deleted all data, but it helps to fix the Android System crash error.

You may also follow the instructions given below to Master set your device in Recovery Mode if it won’t turn on after an Android system crash has taken place:

When you are at the Recovery Mode screen, scroll down using volume down key, and from the options given, select “Factory Reset” using the power key.

Wait for your device to perform the task and then:

Reboot the phone in Recovery Mode by selecting the first option.

Bottomline, the tips given above have helped many to solve the Android system crash issue. So do not hesitate to try them, but don’t forget to extract your data with Dr.Fone’s Data Recovery tool.

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Quick Fixes for Why Is My Infinix Smart 7 HD Black and White

Why is My Infinix Smart 7 HD in black and white? This sudden shift in display colors can be perplexing and impact user experience. This issue affects various devices, including Infinix Smart 7 HD and other Android models. The abrupt shift to monochrome can impact your daily use. It can make apps and content appear dull.

If you’re asking why is my Android phone in black and white, then you’re in luck. Dive into the article below to unravel the causes behind your phone’s black-and-white display. Discover insights on addressing this unexpected issue, enhancing your overall mobile experience.

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Part 1. Phone Screen in Black and White? Easy Fixes for Android Devices

Discovering your Infinix Smart 7 HD going monochrome can be annoying. The section below answers the question: why did my Infinix Smart 7 HD phone go black and white? It involves a combination of software adjustments and careful troubleshooting. Follow the practical solutions below to restore vibrant colors to your device.

Accessibility Settings

Accidental activation of accessibility settings may turn your display monochromatic. The “Grayscale“ or “Color Inversion“ option in the Accessibility or Vision section of your phone’s settings might be enabled. It can cause a black-and-white display. Here’s the solution:

• Step 1: Open your phone’s settings. Navigate to the Accessibility or Vision section.

• Step 2: Disable the Grayscale or Color Inversion option.

App Conflicts

Certain third-party apps can cause conflicts, leading to a black-and-white display . Newly installed apps might be the culprit, affecting your device’s color settings. Some apps also have grayscale modes that can impact the overall display. Here’s how to fix it:

• Step 1: Identify and uninstall recently installed apps.
• Step 2: Check individual app settings for grayscale modes.

System Glitches

System glitches or software bugs can trigger display issues. It can result in a black-and-white screen. Outdated software versions may contain bugs affecting color output as well. Regularly checking for software updates can prevent or resolve such glitches. Here’s how.

• Step 1: Go to your phone’s settings. Check for software updates in the Software update or System update section.

• Step 2: Update your device if there is a software update available. Ensure your device is running the latest software version.

Battery Saving Modes

Battery-saving modes can also alter display settings to conserve energy. It can sometimes result in a black-and-white screen. These modes limit power consumption by reducing color output. Reviewing and adjusting these settings can restore the normal color display. Follow the steps below.

• Step 1: Open your Infinix Smart 7 HD’s Settings. Navigate to the Battery or Battery & Performance section.

• Step 2: Check and adjust battery-saving settings, including toggling power-saving modes on or off.

Hardware Issues

In rare cases, hardware issues may cause a black-and-white display. Physical damage, loose connectors, or problems with the display hardware can impact color reproduction. Identifying and addressing these hardware issues may be crucial for resolving the problem. Here’s what you should do.

• Step 1: Check for physical damage, loose connectors, or display hardware issues.

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• Step 2: Seek professional assistance or contact the Infinix Smart 7 HD device manufacturer if hardware problems are suspected.

Consider a reliable third-party tool if your phone persists in black and white despite troubleshooting attempts. Tools such as Dr.Fone System Repair Android offer advanced solutions for complex system issues. They ensure your phone regains its vibrant display without a hitch.

Part 2. Using a Dedicated Tool: Dr.Fone for Fixing Black and White Display Problems

Dr.Fone is a reliable solution for addressing black-and-white display issues on Android devices. For a stress-free repair experience, follow these simple steps using Dr.Fone - System Repair (Android).

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

• Fix your Android to normal, no skills required.
• Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
• The high success rate in resolving Android system issues.
• Compatible with a wide range of Android devices and OS versions
• User-friendly interface with easy-to-follow steps.

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• Step 1: Download and install Dr.Fone. Launch the program and click on System Repair on the main window. Connect your Infinix Smart 7 HD to the computer using the correct cable. Choose Android among the options.

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• Step 2: Provide accurate device information, including brand, name, model, country/region, and carrier details. Confirm the warning and click Next.

• Step 3: Follow the on-screen instructions and wait for the program to download the firmware. Once downloaded and verified, Dr.Fone automatically initiates the repair process on your Infinix Smart 7 HD.

• Step 4: After a while, your Infinix Smart 7 HD will have all system issues fixed. Click Done to complete the process or choose Try again if the problem persists, allowing you to repeat the steps.

Note

It’s highly recommended to back up your Android data before using Dr.Fone for repair.

How Dr.Fone Can Help You Beyond Display Issues

Beyond resolving black-and-white display problems, Dr.Fone serves as a comprehensive tool for all Android issues. The platform can enhance your device functionality.

Key Features

Here are key features that make Dr.Fone an invaluable resource:

• Fix All Kinds of Android Problems

Dr.Fone is designed to address a wide range of Android issues. These include black screens, malfunctioning Play Store, app crashes, boot loops , and bricked Android devices . Its versatility makes it a go-to solution for diverse system challenges.

• Wide Device Compatibility

With support for over 1000 Android models, Dr.Fone ensures compatibility with a vast array of devices. The platform is versatile and a widely applicable tool for Android users.

• High Success Rate

Dr.Fone boasts a high success rate in resolving Android issues. It provides users with confidence in its effectiveness and reliability.

Additional Functionalities

Below are additional functionalities of Dr.Fone that support your device to keep it in top shape.

• **Phone Manager.**Fone acts as a comprehensive phone manager. It allows you to transfer contacts, SMS, photos, videos, and more between your Infinix Smart 7 HD and computer. The feature simplifies data management and ensures seamless organization.
• Phone Backup. The tool enables selective backup of Android data on a computer. It provides you with the flexibility to safeguard essential information. The selective backup feature ensures efficient use of storage and allows for easy restoration when needed.
• **Screen Unlock Without Losing Data.**Fone offers a secure way to unlock the screen of Android devices without losing data. You can regain access to your devices without compromising valuable data, whether due to forgotten passwords, pattern locks, or PINs.

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Part 3. Tips for Maintaining Your Phone Display Brilliance

Maintaining a vibrant phone display enhances user experience and ensures optimal visual clarity. Follow these tips to keep your phone’s display at its best:

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Adjust Brightness Mindfully

Optimize brightness settings based on ambient lighting. Avoid excessively high brightness levels, which can strain your eyes and impact battery life.

• Update Regularly

Keep your phone’s software up-to-date to benefit from performance enhancements, bug fixes, and display optimizations provided by system updates.

• Be Mindful of Background Apps

Close unused background apps to free up system resources and prevent unnecessary strain on your phone’s display and overall performance.

• Use Static Wallpapers

Dynamic wallpapers and live backgrounds consume more power. Opt for static wallpapers to reduce battery drain and maintain consistent display performance.

• Avoid Extreme Temperatures

Exposure to extreme hot and cold temperatures can affect your phone’s display and overall performance. Store your device in a moderate environment.

• Implement Screen Timeout

Set a screen timeout to turn off the display when not in use automatically. This conserves battery life and prevents unnecessary wear on the screen.

• Clean Your Screen Regularly

Fingerprints, dust, and smudges can affect display clarity. Clean your screen regularly with a microfiber cloth to ensure a crisp and vibrant view.

• Secure Your Phone

Implement security measures to prevent unauthorized access. This protects your data and ensures the display remains secure and untouched.

• Enable Night Mode

Many phones offer a night mode that reduces blue light emission. It promotes better sleep and reduces eye strain, especially during nighttime use.

• Implement App-Specific Settings

Some apps have specific display settings. Explore and adjust these settings within individual apps to enhance your visual experience and reduce strain.

Conclusion

The guide highlights the “Why is My Infinix Smart 7 HD black and white“ query. It offers practical solutions for Android and Infinix Smart 7 HD users. By addressing common issues such as accessibility settings, app conflicts, and system glitches, you can restore their vibrant displays. Maintaining your phone display involves mindful practices, from adjusting brightness to regular updates.

The guide provided solutions for display issues and showcased the versatility of Dr.Fone System Repair Android. It’s a holistic solution for users seeking a seamless and reliable Android experience, addressing diverse concerns with precision and efficiency.

My Videos Aren’t Playing on Infinix Smart 7 HD – What Can I Do?

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There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Infinix Smart 7 HD more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

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While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

2. Restart Your Infinix Smart 7 HD

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

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3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Infinix Smart 7 HD in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Infinix Smart 7 HD to your PC.

• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

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• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Infinix Smart 7 HD was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

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10. Reinstall Video Apps

If you still have issues with videos not playing on your Infinix Smart 7 HD, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.