9 Solutions to Fix Motorola Moto G14 System Crash Issue

Android crash, better known as Android system crash is not a recent issue and has troubled many users in the past as well. It means when your device crashes suddenly and refuses to turn on again or when your device freezes and becomes unresponsive. It may also happen that your Motorola Moto G14 crashes abruptly but boots up normally only to crash again after a few minutes or hours. Android Crash sounds like a very serious problem and something that could damage your device or permanently destroy the software, but Android system crash can be dealt with easily. Just in case you suffer from an Android crash and want to know how to fix the Android system crash issue, rest assured that this problem is fixable. There are various ways to tackle the situation, to be discussed further, and you may choose the one that best suits you.

In this article, we will also talk about a unique technique to retrieve the data from your device on which Android system crash issue occurs. So let’s go ahead and read on to know more to fix the Android crash error.

Part 1: How to rescue data the Android system crashes?

When you encounter an Android system crash, before looking for solutions to fix it, make sure you retrieve all your data and information stored on your device. This might sound tedious but a very important step indeed.

Dr.Fone - Data Recovery (Android) is currently one of the most popular tools to retrieve data from not only broken or damaged, locked devices, and unresponsive devices but also from devices that face an Android system crash. You may try the software for free for scanning the data to understand its work. Dr.Fone’s Data Extraction tool not only retrieves and back-up contacts and messages but also your photos, videos, audio files, WhatsApp, docs, call logs, and other file folders. It is also equipped to retrieve data from the Motorola Moto G14 device’s internal memory as well as Google drive.

Dr.Fone - Data Recovery (Android)

World’s 1st data retrieval software for broken Android devices.

• Recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
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• Compatible with Motorola Moto G14 devices.

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You may follow the steps given below to rescue your data from crashed Android devices.

1. Download and install the software on your PC. Run the software and then select the Data Recovery feature. Using a USB, connect your Motorola Moto G14 to the PC.

2. Select “Android” > “Recover from Broken Phone” in the lower right corner.

3. Choose the “Touch screen not responsive or cannot access the phone” to continue.

4. You will now see device options before you. Select yours and move on to feed in your device name and model details.

5. Now press the volume down, power, and home button on your device together to boot the phone in Download mode.

6. As long as your phone is in Download mode, the software will start to analyze phone data.

7. Finally, the process will take a few minutes to scan and display your phone data. Select “Recover to Computer” to retrieve all data on your PC as a backup.

Using Dr.Fone Damage Extraction software is intuitive and very safe. It prevents data loss and allows you to adopt various ways to recover your device from the Android system crash issue.

safe & secure

Part 2: Why does my Android phone system keep crashing?

Encountering a persistent issue like the Android phone system constantly crashing can be highly frustrating and disruptive. This part delves into the underlying causes of this problem. By understanding these reasons, you can take informed steps to troubleshoot and rectify the issue, ensuring a smoother and more enjoyable smartphone experience.

• Software Glitches and Bugs
• Incompatible or Poorly Optimized Apps
• Outdated Operating System
• Corrupted System Files
• Malware and Security Threats
• Hardware Overheating
• Physical or Hardware Issues

A crashing Android phone system can be attributed to a variety of factors, ranging from software glitches and compatibility issues to hardware-related problems. Keep reading to get it solved!

Part 3: Restart your Motorola Moto G14

Once you have successfully retrieved your data, consider solving the Android crash issue as soon as possible. Before you redirect to a proper solution for repairing your Motorola Moto G14 system, you can try restarting your device as a quick remedy. Restart the Android device to clear temporary system data and potentially resolve any software glitches causing the crash, which can be done as follows:

Instructions: Hold your Motorola Moto G14’s “Power” button on the side of the phone. As the following window appears on the screen, select the “Reboot” option to restart the Android device successfully.

Part 4: Shut down unnecessary running apps

Another quick solution to avoid Android devices crashing is to shut down unnecessary apps running in the Motorola Moto G14 device’s background. To cater to that, you need to try out the following steps as a remedy to shutting down unwanted applications:

Step 1: Open the “Settings” of your Motorola Moto G14 and continue to the “Battery and device care” section from the available options. Continue to the “Memory” section on the next window to lead to the applications taking up space on your Motorola Moto G14.

Step 2: As you progress further, you need to select the “Clean now” button to shut down all unnecessary background applications running on the Android.

Part 5: Uninstall incompatible Apps to fix Android crash issue

If your Android system crash takes place frequently but the Motorola Moto G14 device turns on normally after that, there is a chance that some Apps may be causing the problem. Unnecessary and large App files burden the Motorola Moto G14 device system and force it to crash every now and then. Make sure you download, install and store only those Apps which are fully compatible with your Android system. DO NOT download Apps from other unknown sources and use only Google Play store for the purpose. All other incompatible Apps must be deleted to prevent them from tweaking your software.

To uninstall unwanted and incompatible Apps, please follow the steps below.

1. Visit “Settings” and search for “Application Manager” or “Apps”.

Select the App you wish to uninstall. From the options that appear before you, click on “Uninstall” to delete the App from your device.

You may also uninstall an App directly from the Home Screen (only possible in certain devices) or from the Google Play Store.

Part 6: Check Android storage and free up space

If you are constantly facing issues of your Motorola Moto G14 crashing, there is a possibility that your device’s storage is full. The need to free up space arouses the need to know about the potential steps for checking storage and cleaning up space, which is discussed as follows:

Step 1: You need to navigate into “Settings” and look for the “Battery and device care” section. As you lead next, select the “Storage” option to check the Android storage and see how it is segregated.

Step 2: As you navigate to the next screen, you can free up space by removing the applications from your Android. For that, tap on “Apps” to open a section containing the list of applications installed on the Android.

Step 3: Go through the list of applications and select any app you want to remove. As you navigate next, select “Uninstall” to lead to removing the app from the Android device.

Part 7: Clear cache partition to fix Android crash issue

Clearing cache is a good idea because it cleans your device and reduces the burden on the Android software and gives it enough space to function normally and carry out its operations.

In case the Android system crash issue is temporary, follow the steps given below to clear your device’s cache:

1. On your Motorola Moto G14, visit “Settings” and find “Storage”

2. Now tap on “Cached Data”, and then click “OK” to clear all unwanted cache from your device as shown above.

However, if the Android crash problem is such that your phone has frozen, becomes unresponsive, and does not turn on, you must first boot into the Recovery Mode screen.

1. Press the volume down button and power button together until you see a screen with multiple options before you.

2. Once you are on the Recovery Mode screen, use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

3. After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged-up and unwanted files and resolve the Android system crash issue. If clearing cache doesn’t help, try formatting your SD Card.

Part 8: Remove the SD card to fix the Android crash issue

Removing and formatting your SD Card to fix the Android System crash issue is helpful when a corrupted SD Card disturbs the Android software forcing it to shut down suddenly.

To format your SD Card, just follow the instructions below.

1. Firstly, eject it from the Motorola Moto G14 device.

2. Then using an SD Card reading tool, insert the Card in your PC. Open Computer and then right-click on the SD card to format it.

Part 9: Update to the latest software version

Updating the Android device will cast out all glitches that prevent it from operating properly. For that, let’s look into the steps explaining how to update your Android software version to the latest option:

Step 1: As you lead into the “Settings” of your Android, scroll down and look for the “Software Update” option.

Step 2: On leading to the next screen, select the “Download and Install” option to continue updating your Android to the latest version.

Part 10: Use Wondershare Dr.Fone – System Repair To Fix Android System Crash

If you are not getting any specific solution to the problem, you can try fixing the Android system crash problems using specific tools. These third-party tools can be an excellent option for resolving system errors in Android devices. Wondershare Dr.Fone – System Repair (Android) is a great tool designed to resolve all system issues in Motorola Moto G14] and other smartphones.

It features a great system providing a one-click Android repair option for fixing all kinds of problems. Along with fixing all basic and advanced Android system issues, it features support for multiple Android devices.

Key Features of Wondershare Dr.Fone – System Repair (Android)

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

• Fix your Android to normal, no skills required.
• Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
• The high success rate in resolving Android system issues.
• Compatible with a wide range of Android devices and OS versions
• User-friendly interface with easy-to-follow steps.

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As we redirect to resolving Android system errors using Wondershare Dr.Fone – System Repair, let’s look into some essential features that make up the entire tool:

• Features support for all the latest Android devices up to Motorola Moto G14 S22.
• It can help you resolve issues like Android’s black screen of death, being stuck in the boot loop, and many more.
• Provides an easy interface to execute procedures, making it a simple tool with no learning curve.

Steps To Repair Android System Crash Issue Using Dr.Fone – System Repair (Android)

Let’s redirect to the steps that can be used to repair Android system crash issues using Wondershare Dr.Fone – System Repair (Android):

Step 1: Launch and Open System Repair Tool

You need to download and install the latest version of Wondershare Dr.Fone on your computer. Proceed to launch and navigate into the “Toolbox” section. Look for the “System Repair” option and initiate the process while ensuring the Android device is connected to the computer through a USB cable.

Step 2: Start Repairing the Android

After selecting the nature of the Motorola Moto G14 device you want to repair, navigate to a new window where you need to click “Start” to initiate the system repair process.

Step 3: Define the Parameters of Device

You will be redirected to a new window where you need to define and verify some parameters before repairing the Android. Select the “Brand,” provide a “Name,” select a “Model,” and provide a country where it has been bought. Define the “Carrier” and click “Next” after confirming.

Step 4: Put Android in Download Mode

Whatsoever Android you own, you need to put it in Download Mode, depending on the buttons that the Motorola Moto G14 device has. The repairing process initiates as you enter the Download Mode, and new firmware is downloaded on the platform.

Step 5: Fix the Firmware of Android

Once it downloads and is verified, click the “Fix Now” button to repair the Android successfully. You may need to provide a PIN to confirm the process. Once provided, the next screen shows the progress of the repair process. As it completes, click the “Done” button to conclude fixing the Android system crash issue.

safe & secure

Part 11: Factory reset the Motorola Moto G14 device to fix the Android crash issue

Factory Resetting is advisable only when nothing else works. Also, there are two ways of doing it depending on whether the Android crash is permanent or temporary.

Follow the steps given below to factory reset your device while it is switched on:

1. Visit “Settings”.

Now select “Backup and Reset”.

In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.

The process of factory resetting your Motorola Moto G14 is risky and cumbersome, as it deleted all data, but it helps to fix the Android System crash error.

You may also follow the instructions given below to Master set your device in Recovery Mode if it won’t turn on after an Android system crash has taken place:

When you are at the Recovery Mode screen, scroll down using volume down key, and from the options given, select “Factory Reset” using the power key.

Wait for your device to perform the task and then:

Reboot the phone in Recovery Mode by selecting the first option.

Bottomline, the tips given above have helped many to solve the Android system crash issue. So do not hesitate to try them, but don’t forget to extract your data with Dr.Fone’s Data Recovery tool.

safe & secure

[Solved] Warning: Camera Failed on Motorola Moto G14

In this article, you will learn why camera fails on Motorola Moto G14 devices, how to make camera work again, as well as a system repair tool to fix this issue in few clicks.

Motorola Moto G14 devices are one of the best Android devices available in the market and their users are always satisfied with their features. However, it is a recent observation that many Motorola Moto G14 users complain about Motorola Moto G14 camera failed error while using the camera App on the Motorola Moto G14 device. It is a strange error and pops up suddenly with only one option to tap on, i.e., “OK”

The error message reads as follows: “Warning: Camera Failed”.

Once you click on “OK” the app shuts down abruptly and your Motorola Moto G14 camera is failed. We understand this is not a very pleasing situation, thus, here are ways to tackle the camera failed Motorola Moto G14 issue. Let us now move ahead and find out why exactly you experience Warning: Camera Failed error and how to fix it.

Part 1: Why Motorola Moto G14 phone has Warning: Camera Failed error?

We are all aware that no device runs smoothly, without any glitches. We also know that there is a cause behind every problem. Listed below are a few reasons behind camera failed error, especially on Motorola Moto G14 devices:

1. If you have recently updated your OS version, there are chances that certain bugs are preventing the camera App from functioning normally. Also, if the update is interrupted and not downloaded completely, certain apps may suffer.
2. There are chances of your internal storage being cluttered with unwanted Apps and files leaving no space for the camera App to save its data and work smoothly.
3. If you haven’t cleared camera Cache and Data, the chances of the App to get clogged up increase tremendously which disrupt its working.
4. Warning: Camera Failed error can also be a direct outcome of a change in the system settings or the Motorola Moto G14 device’s internal settings.
5. Finally, if you tamper a lot with the camera settings and do not update the App whenever it is available, Motorola Moto G14 Camera App will not be efficient.

There might be much more reasons for the camera failed error, but these are the most obvious ones. Now let us now move on to troubleshooting the problem.

Part 2: How to fix Motorola Moto G14 Camera Failed in One Click?

If you are experiencing some kind of issues in your Motorola Moto G14s such as Motorola Moto G14 camera failed, the Motorola Moto G14 device stopped working, black screen, play store not working, etc. There is a special software is designed for such kind of issues in Android devices, i.e. dr. fone. The tool enables the users to fix various kinds of issues in the Motorola Moto G14 devices and perform a complete system repair so the Motorola Moto G14 device starts working normally.

Dr.Fone - System Repair (Android)

One-click solution to fix camera failed on Motorola Moto G14 devices

• The tool has a one-click operation which makes it super easy to use.
• You don’t need any technical skills expertise to operate the software.
• The software supports all the Motorola Moto G14 devices including the latest and older ones.
• The software can fix the “warning camera failed”, the app is crashing, failed update, etc.

4,616,396 people have downloaded it

Note: You have to remember that the system repair may erase all the Motorola Moto G14 device data. So, create a backup of your Motorola Moto G14 data first and then try fixing the Motorola Moto G14 phone.

Follow the steps given below and fix the camera failed error:

Step 1. Download the software on your computer and launch it. Connect your device and select the System Repair option from the main interface. In the next screen, select Android Repair module.

Step 2. You will have to provide the Motorola Moto G14 device details accurately to ensure that the software provides a precise firmware package to be downloaded. Enter brand, name, model, country, and carrier of your device and agree to the terms and condition.

Step 3. Now put your device in the download mode. The software will provide you with a guide to put the phone in download mode to begin the downloading process.

Step 4. As soon as the firmware is downloaded, the software will automatically initiate the repair process. You will be able to see the ongoing repair.

When the software is done repairing the system, you will be notified. Thus, the Camera failed Motorola Moto G14 error in your phone will be fixed.

Part 3: How to fix Camera Failed error by clearing camera data?

Has anyone ever informed you that it is absolutely necessary to keep clearing camera data every once in a while? Yes, since it deletes all unnecessary data stored in respect of the App and no, it does not mean that all your photos and videos will get deleted. Just follow the steps given below to clear camera data:

1. First, visit “Settings’” on your Motorola Moto G14 device and select “Apps” or Application Manager”.

2. Now a list of all Apps will appear before you. Keep scrolling down until your find “Camera”.

Tap on “Camera” to open the “Camera Info” screen and once you are there, hit “Clear Data” option as shown below.

That’s all, now return to the Home Screen and access the camera again. Hopefully, it will work now.

Part 4: How to fix Camera Failed error by removing third-party Apps?

Another tip to fix Motorola Moto G14 camera failed error is by deleting a few unwanted third-party Apps (recently installed) to free some space in the Motorola Moto G14 device’s internal storage. It is essential to create and keep storage space for the camera App to function smoothly and allow it to store its data as well. Also, if this issue only happens recently, it might be some newly installed Apps causing some glitches with the camera.

Simply, follow the instructions given below to remove Apps from Motorola Moto G14 Devices:

1. Click on the “Settings” icon on the Home Screen and from the options before you, select “Apps”/ “Application Manager”.

2. You will see that a list of downloaded and built-in Apps will open up before you as follows.

3. Now, once you select the App you want to uninstall, the App Info screen will appear. Tap on “Uninstall” option and then tap on “Uninstall” again on the pop-up message.

The App will be removed immediately and its icon will disappear from the Home Screen and you will notice an increase in the storage capacity of your device.

Part 5: How to fix Camera Failed error by wiping Cache Partition?

This method might seem tedious and time-consuming and you may also lose your data and essential settings. However, wiping the Cache Partition only cleans your device system internally and gets rid off any unwanted and trouble making elements causing Warning: Camera Failed error. Follow the step-by-step guide given below to clean Cache Partition smoothly:

1. Firstly, switch off the Motorola Moto G14 device by pressing the power button and tapping on “Power Off” as shown in the screenshot below. Then wait for the lit screen to turn off completely before proceeding further.

2. Now, press and hold the power on/off, home and volume up button simultaneously. Your device will now vibrate. This a signal to let go of the power button (only).

3. Once the Recovery Screen appears, leave all buttons and use the volume down key till you reach “Wipe Cache Partition”.

4. Now, to select the option to use the power on/off button and wait for the process to get over. Once this done, tap on “Reboot system now” and see that your device restarts normally.

You may try to use the camera app once the process completes.

Part 6: How to fix Camera Failed error by Reset Settings?

Resetting the camera settings solves the problem 9 out of 10 times and thus is worth a try.

1. To reset, first, launch the Camera App by tapping on its icon.

2. Then go to Camera “Settings” by tapping on the circular gear like icon.

3. Now look for “Reset Settings” options and click on it.

Once done, go back to the Home Screen and start the camera App again to use it.

Part 7: How to fix Camera Failed error by Factory Reset?

Lastly, if the above-mentioned techniques do not help you in fixing the camera failed error, you can consider performing a Factory Reset. Note: This method will delete all your saved data so it is advised to backup before you start the process.

Here are the steps to factory reset your device to fix “Warning: Camera Failed” Error:

1. Start by visiting “Settings” on your Motorola Moto G14 device on which the camera has failed.

2. Now from the list of options before you, select “Backup and reset” and move ahead.

3. Now you must first select “Factory data reset” and then tap on “Reset Device” as shown in the screenshot below.

4. Finally, you have to click on “Erase Everything” and wait for the Motorola Moto G14 device to reboot itself.

Note: You will have to set up your Motorola Moto G14 device from scratch once it is reset, however, that is a small price to pay to fix your Camera App.

Warning: Camera Failed error is not a rare phenomenon and many users experience it on daily basis. So, there is no need to panic, All you need to do is carefully follow the instructions given above and repair your Camera App yourself. You do not need to seek any technical assistance for the same as the camera failed issue is not difficult to deal with. So go ahead and try these tricks to enjoy using the Camera App on your Motorola Moto G14 devices.

Motorola Moto G14 Not Connecting to Wi-Fi? 12 Quick Ways to Fix

Nowadays, it’s pretty much essential to have your Motorola Moto G14 or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.

This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.

There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.

Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Motorola Moto G14 connected and free from problems and issues.

Part 1: Restart your Motorola Moto G14

Begin by powering off your Motorola Moto G14 and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.

Part 2: Turn on Airplane mode and turn off

Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.

Part 3. Check Wi-Fi Router settings

The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Motorola Moto G14. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.

However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.

1. Go to your internet router and check the indicator lights
2. While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
3. Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
4. Call up your internet provider to see if there’s an internet connection issue in your area
5. Open your web browser and log into your router settings to ensure your Motorola Moto G14 is connected to the Wi-Fi network and is allowed to send and receive data

Part 4. Boot your Android in safe mode

If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Motorola Moto G14 itself. Fortunately, there are ways you can see whether this is the problem.

The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Motorola Moto G14, but the basic process goes as follows;

1. Turn off your Motorola Moto G14 by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Motorola Moto G14 device is completely off
2. Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
3. You will see the words ‘Safe Mode’ appear on your screen as the Motorola Moto G14 device loads
4. Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works

If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.

Part 5. Check the Android Wi-Fi adapter

If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Motorola Moto G14 itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.

You need to check both of these to make sure your connection is working properly.

1. If using an Android Wi-Fi adapter, make sure all the Motorola Moto G14 device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
2. If you’re using a router adapter, make sure it’s set up properly, and your Motorola Moto G14 is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
3. Whichever method you’re using, try disconnecting your Motorola Moto G14 and forgetting the network, and then reconnecting and entering the right password to refresh the connection

Part 6. Check SSID and IP address on Android

To make a Wi-Fi connection work, your Motorola Moto G14 needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.

Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Motorola Moto G14. Here’s how to check on your Motorola Moto G14 to make sure everything is correct.

1. Tap the Settings menu option, followed by Wi-Fi on your Motorola Moto G14
2. Turn on your Wi-Fi network and connect it to your router
3. Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
4. Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches

When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.

Part 7. Fix Android system issues in one click

If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Motorola Moto G14. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.

You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.

Dr.Fone - System Repair (Android)

A one-click tool to fix Wi-Fi not working on Android

• Can repair Android from any problem including the black screen of death
• A trusted software application used by 50+ million people around the world
• The most user-friendly mobile repair application available right now
• Supports over 1,000+ Android models and devices
• A world-class customer support team to help you whenever you need them

3,483,527 people have downloaded it

To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.

Once installed, connect your Motorola Moto G14 to your computer using a USB cable, and open the software, click “System Repair”.

Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.

Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.

Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.

Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.

Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.

The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!

safe & secure

Part 8. Check the Wi-Fi connectivity on another phone

When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.

Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;

1. Get another Android or iOS phone or tablet
2. Open the Settings menu and connect to the Wi-Fi network you’re having problems with
3. Enter the password and connect to the network
4. Open a web browser on the phone and try loading a web page
5. If the page loads, you know the Wi-Fi network isn’t the problem
6. If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network

Part 9. Change the password of the Wi-Fi

Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;

1. Log onto your computer and open your Wi-Fi settings
2. Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
3. Change the password to something complicated using all available digits and characters
4. Save the password and restart the router to disconnect all devices
5. Now connect your Motorola Moto G14 to the router using the new password

Part 10. Reset network settings on Android

Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Motorola Moto G14, hopefully removing the bugs and allowing you to connect.

Here’s how you can do this easily on your Motorola Moto G14;

1. From the home screen of your Motorola Moto G14, open the Settings menu
2. Tap the Backup & Reset option
3. Tap the Reset Network Settings option
4. Tap the Reset Network option
5. If you need to, enter the PIN number or passcode for the Android device, and the Motorola Moto G14 device will confirm the reset has taken place
6. Reconnect your Motorola Moto G14 to your Wi-Fi network for the changes to take effect

Part 11. Clear partition cache in recovery mode

As you continue to use your Motorola Moto G14, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.

1. Turn off your Motorola Moto G14
2. Turn it on by holding down the power button, volume button, and home button
3. When your phone vibrates, let go of the Power button, but continue to hold the volume button
4. When a menu is displayed, use the volume buttons to navigate the menu
5. Select the Android System Recovery option, followed by Wipe Cache Partition
6. Restart your device and connect to the internet

Part 12. Reset factory settings

If worse comes to worst, another option you have is to factory reset your Motorola Moto G14. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.

However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.

1. Open the Settings menu on your Motorola Moto G14
2. Navigate to System > Advanced > Reset Options
3. Tap the Reset phone option, and enter your PIN code if required
4. Tap Erase Everything
5. Wait for your phone to complete the process
6. Restart your device and connect to the internet

safe & secure

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