9 Solutions to Fix Process System Isn’t Responding Error on Infinix Smart 8 Plus

The “Process system isn’t responding” is a common error that occurs in almost every kind of Android device. Even though most Android smartphone manufacturers have taken a huge leap in the last few years, the operating system still suffers from a few pitfalls. The process system isn’t responding Android is one of those errors that have been reported plenty of times. I definitely understand encountering the ‘Process System Isn’t Responding’ error on your Infinix Smart 8 Plus can be frustrating.

However, there are several straightforward methods to resolve this issue. This article will provide a step-by-step guide on how to fix the problem and restore your device to normal functionality.

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Part 1: Reasons for process system isn’t responding error

There could be plenty of reasons for getting the process system is not responding in Android.

1. Software Glitch: Android systems may experience temporary glitches due to factors like memory management issues, conflicts between apps or services, or system updates.
2. Insufficient System Resources: Low system storage is another reason for getting the error. If you have too many apps on your phone, then it might take a toll on its memory and generate the “process system isn’t responding” prompt.
3. Third-Party Apps: Users have also complained that they receive the “Android process system is not responding” error after installing a new app. If you have installed an app from a source other than Google Play Store, then the chances are that you can get this error. Though, even after installing an app from Play Store, there is a bleak probability of facing this issue as well.
4. Outdated Software: Using outdated apps, particularly system apps or critical components, may lead to compatibility issues with the latest Android version.
5. System Updates: Most of the time, it happens whenever a device is restarted after updating its Android version. Your device could have undergone a bad update or might have had an unsupported driver. This can result in the occurrence of process system not responding issue.
6. Corrupt Cache Files: Corrupted cache files can lead to conflicts and result in error.
7. Overclocking or Modifications: Rooting or modifying the Android device, or applying overclocking settings, can lead to instability and the process system not responding error.
8. Hardware Issues: Rarely, hardware problems like failing components can interfere with the proper functioning of the system.

No matter what the cause is, there are plenty of ways to overcome this issue. We have listed a handful of them in this post.

Part 2: How to Fix Android Process Not Responding? 8 Fixes

When this error occurs, it can disrupt the normal operation of the Infinix Smart 8 Plus device, causing apps to freeze or crash. Fortunately, there are several effective methods to address this problem.

Fix 1: Restart your device

This is one of the easiest ways to resolve the process system not responding error. If you are getting this error on your phone, then try to manually restart your device. The way to restart your phone might differ from one device to another. Mostly, it can be done by long-pressing the power button. This will provide different power options. Tap on the “Reboot” one to restart your phone.

If it won’t work, then long press the Power and Volume up buttons at the same time until the screen goes off. Afterward, use the power button again to turn it on.

Fix 2: Reset App Preferences

Sometimes the apps interfere with the Infinix Smart 8 Plus device’s settings because they were given permission to access specific functions. It is recommended to allow the asked permission precisely because some suspicious apps can also steal your sensitive data. Here are the straightforward instructions you need to follow to reset the app preferences:

Proceed to the “Apps and Notifications” settings from the Settings app. Next, tap the “See All Apps” option and access the “Three Dots” menu. Here select the “Reset App Preferences” option and confirm the process from the confirmation pop-up.

Fix 3: Free Up Space to Make Sure Android Have Enough Internal Memory

In case the Android internal memory is completely filled, it will slow down the processing speed of the Infinix Smart 8 Plus device. Internal memory is vital for the Infinix Smart 8 Plus device to run all the background apps or the process required by the OS to run the Infinix Smart 8 Plus device efficiently. You can follow these steps to free up some space on your Infinix Smart 8 Plus:

Step 1: Open the Settings app on your Infinix Smart 8 Plus and access the “Battery and Device Care” option by scrolling down. Next, tap on the “Three Dots” from the top right corner and choose the “Storage Booster” feature.

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Step 2: Following this, you can select the data you want to remove from the internal memory. Your device will show the space it will free up for you, and you can press the “Free Up” button to free up the storage.

Fix 4: Enter Safe Mode to Uninstall Suspicious Apps

This issue can also occur if you have installed an app from the Google Play Store with a very low rating or an APK. Unlike Apple App Store, anyone can easily upload their mobile apps on Play Store, so it is important to check the app’s credibility before installing it. Following are the simplified instructions to enter the safe mode and delete all suspicious applications:

Press and hold the “Power” button of your Android and press and hold the “Power Off” option to access the “Safe Mode” feature. Afterward, confirm to enter the safe mode and remove all the suspicious apps from the Infinix Smart 8 Plus device. You can do this by holding on to the app and selecting the “Uninstall” option from the pop-up options.

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Fix 5: Update All Apps on your Device

Updating the apps is crucial for any Android device to work with high efficiency and performance. Apps are developed to make the users’ daily tasks easy to execute. However, there might be some negligence in the development, which can leave some bugs in the app. These bugs are fixed with time by releasing the new version of the app. To update your Android app, proceed with the following step-by-step instructions:

Step 1: Locate the Play Store from the Android home screen and access it. Then, tap the “Profile” icon from the top right corner and proceed to the “Manage apps and devices” option. Afterward, you can check how many app updates are available from the “Updates available” option. To update the apps, you will have to go inside this option.

Step 2: You can tap on the “Update All” button if you want to update all the apps one by one. Otherwise, you can press the “Update” option adjacent to each app name to update the frequently used ones.

Fix 6: Check the SD card

If you are still getting the process system isn’t responding to Android error, then chances are that there could be an issue with your SD card. Firstly, check if your SD card is working fine or not. If it is corrupted, then get another memory card for your phone. Also, it should have a prominent amount of free storage. You might be facing this issue if the SD card has limited free space.

Also, if you are storing apps on the SD card, then your phone might encounter the process isn’t responding issue whenever you run a respective app. Therefore, you should move apps from your SD card to the phone’s internal memory. To do this, go to your phone’s Settings > Application Manager and select any app. If the app is stored on the SD card, then you will get an option of “Move to devise storage”. Just tap on it and manually move every app to your device storage.

Fix 7: One click to fix the process system isn’t responding error

If all the above tricks don’t get your device out of the process system not responding state, then there may be some system issues on your Android. In this case, an Android repair can successfully fix issues like process system isn’t responding.

Note: Android repair may wipe out existing Android data. Back up your Android data before going on.

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Follow the easy steps below to fix process system isn’t responding error:

• 1. Download and install the Dr.Fone tool. Then select “System Repair” from the main window.

• 2. Connect your Infinix Smart 8 Plus to the PC. After the Infinix Smart 8 Plus device is detected, select the “Android” tab.

• 3. Select and confirm the correct device details of your Android. Then boot your Infinix Smart 8 Plus in download mode and proceed.

• 4. Download the firmware and click “Fix Now”.

• 5. After a while, your Android will be repaired with the “process system isn’t responding” error fixed.

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Fix 8: Factory reset Android

It is always considered the most used way to factory reset your phone in order to resolve the process system not responding error. Though, this should be your last resort, as it will wipe off your device’s data entirely. Even if you are performing a factory reset, make sure that you back up your data by using a reliable tool like Wondershare Dr.Fone .

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If your phone is functioning, then you can easily factory reset it by visiting Settings > General > Backup & Restore and selecting the option of “Factory Data Reset”. Your device will display a warning regarding all the data files that would be lost or un-synced. Just tap on the “Reset” button to factory reset your device.

If your device is not functioning or locked, then you can perform the factory reset operation by putting your phone into Recovery mode. Most of the time, it can be done by pressing the Power and Volume up button simultaneously for at least 10 seconds. Though, the key combinations might change from one device to another.

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After entering the Recovery mode, go to the “wipe data/factory reset” option using the Volume up and down button. Use the Power button to make a selection. If you get an additional message, then select the “yes – delete all data” option. When it is done, you can simply reboot your device.

Fix 9: Unroot the Infinix Smart 8 Plus device

It has been further discovered that the process system isn’t responding error is more common in rooted devices. Therefore, if you also have a rooted Android device, then you can choose to unroot it in order to fix this issue. There are different ways to unroot an Android device. One of the easiest ways to do it is by using the SuperSU app.

You can always download either SuperSU or SuperSU Pro app from its website here . Simply install it on our device and launch it whenever you wish to unroot it. Visit its “Settings” tab and select the option of “Full unroot”.

This will generate a warning message regarding all the repercussions of the unrooting process. Just tap on “Continue” to initiate the process.

If you are using an older version of Android, then you might get another pop-up to restore boot images. Simply make the desired selection and start the process. After a while, your device would be restarted the usual way, and it would be unrooted. Most probably, this will resolve the process system isn’t responding error as well.

Now that you know different ways to fix the process system not responding error, you can easily overcome this issue and make the most out of your device. Simply start with the easy fixes, and if they don’t work, then take extreme measures like unrooting your device or restoring it to factory setting. Also, make sure to back up your data before taking any extreme measures.

Why Your Infinix Smart 8 Plus Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Infinix Smart 8 Plus screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Infinix Smart 8 Plus Screen Unresponsive Issues

An unresponsive Infinix Smart 8 Plus screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Infinix Smart 8 Plus screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

If your Infinix Smart 8 Plus screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Infinix Smart 8 Plus device.

Step 2. When the power options appear, tap “Restart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Infinix Smart 8 Plus device shuts down. Then, press and hold the power button to turn the Infinix Smart 8 Plus device back on.

2. Drain the Battery Completely

If force restarting doesn’t work, let the battery drain completely. This can help reset the Infinix Smart 8 Plus device and clear any temporary files or processes causing the issue.

Step 1. Leave your Infinix Smart 8 Plus device on until the battery completely drains and the Infinix Smart 8 Plus device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

Sometimes, an unresponsive Infinix Smart 8 Plus screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Infinix Smart 8 Plus device.

Step 2. Scroll down and tap “Software Updates.”

Step 3. If an update is available, tap “Download and Install.”

4. Using Dr. Fone Repair

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Infinix Smart 8 Plus device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Infinix Smart 8 Plus screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Infinix Smart 8 Plus phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. Click “Next“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Infinix Smart 8 Plus phone’s touchscreen.

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5. Contact Customer Service

If none of the above solutions work, it may be time to contact Infinix Smart 8 Plus customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Infinix Smart 8 Plus website and navigate to the “Support“ section.

Step 2. Select your device model and click “Contact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Infinix Smart 8 Plus Screen Unresponsiveness

While Infinix Smart 8 Plus devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Infinix Smart 8 Plus device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Infinix Smart 8 Plus, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Infinix Smart 8 Plus device may become unresponsive due to wear and tear. This can happen to models like the Infinix Smart 8 Plus F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Infinix Smart 8 Plus device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Infinix Smart 8 Plus Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Infinix Smart 8 Plus device itself may be necessary in severe cases. Protecting the Infinix Smart 8 Plus device with a case and handling it carefully to prevent physical damage is important.

While Infinix Smart 8 Plus devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

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How to Avoid Infinix Smart 8 Plus Screen Unresponsiveness Issue

One of the most effective ways to prevent Infinix Smart 8 Plus Screen unresponsiveness is by keeping the Infinix Smart 8 Plus device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Infinix Smart 8 Plus Screen unresponsiveness is by protecting the Infinix Smart 8 Plus device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Infinix Smart 8 Plus device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Infinix Smart 8 Plus App Store.

Using a reliable tool like Dr. Fone can help prevent Infinix Smart 8 Plus Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Infinix Smart 8 Plus Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Infinix Smart 8 Plus device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Infinix Smart 8 Plus Screen unresponsiveness and keep your device running smoothly.

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There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Infinix Smart 8 Plus more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

2. Restart Your Infinix Smart 8 Plus

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

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3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Infinix Smart 8 Plus in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Infinix Smart 8 Plus to your PC.

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• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Infinix Smart 8 Plus was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

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If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

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10. Reinstall Video Apps

If you still have issues with videos not playing on your Infinix Smart 8 Plus, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.