9 Solutions to Fix Realme C55 System Crash Issue

Android crash, better known as Android system crash is not a recent issue and has troubled many users in the past as well. It means when your device crashes suddenly and refuses to turn on again or when your device freezes and becomes unresponsive. It may also happen that your Realme C55 crashes abruptly but boots up normally only to crash again after a few minutes or hours. Android Crash sounds like a very serious problem and something that could damage your device or permanently destroy the software, but Android system crash can be dealt with easily. Just in case you suffer from an Android crash and want to know how to fix the Android system crash issue, rest assured that this problem is fixable. There are various ways to tackle the situation, to be discussed further, and you may choose the one that best suits you.

In this article, we will also talk about a unique technique to retrieve the data from your device on which Android system crash issue occurs. So let’s go ahead and read on to know more to fix the Android crash error.

Part 1: How to rescue data the Android system crashes?

When you encounter an Android system crash, before looking for solutions to fix it, make sure you retrieve all your data and information stored on your device. This might sound tedious but a very important step indeed.

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You may follow the steps given below to rescue your data from crashed Android devices.

1. Download and install the software on your PC. Run the software and then select the Data Recovery feature. Using a USB, connect your Realme C55 to the PC.

2. Select “Android” > “Recover from Broken Phone” in the lower right corner.

3. Choose the “Touch screen not responsive or cannot access the phone” to continue.

4. You will now see device options before you. Select yours and move on to feed in your device name and model details.

5. Now press the volume down, power, and home button on your device together to boot the phone in Download mode.

6. As long as your phone is in Download mode, the software will start to analyze phone data.

7. Finally, the process will take a few minutes to scan and display your phone data. Select “Recover to Computer” to retrieve all data on your PC as a backup.

Using Dr.Fone Damage Extraction software is intuitive and very safe. It prevents data loss and allows you to adopt various ways to recover your device from the Android system crash issue.

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Part 2: Why does my Android phone system keep crashing?

Encountering a persistent issue like the Android phone system constantly crashing can be highly frustrating and disruptive. This part delves into the underlying causes of this problem. By understanding these reasons, you can take informed steps to troubleshoot and rectify the issue, ensuring a smoother and more enjoyable smartphone experience.

• Software Glitches and Bugs
• Incompatible or Poorly Optimized Apps
• Outdated Operating System
• Corrupted System Files
• Malware and Security Threats
• Hardware Overheating
• Physical or Hardware Issues

A crashing Android phone system can be attributed to a variety of factors, ranging from software glitches and compatibility issues to hardware-related problems. Keep reading to get it solved!

Part 3: Restart your Realme C55

Once you have successfully retrieved your data, consider solving the Android crash issue as soon as possible. Before you redirect to a proper solution for repairing your Realme C55 system, you can try restarting your device as a quick remedy. Restart the Android device to clear temporary system data and potentially resolve any software glitches causing the crash, which can be done as follows:

Instructions: Hold your Realme C55’s “Power” button on the side of the phone. As the following window appears on the screen, select the “Reboot” option to restart the Android device successfully.

Part 4: Shut down unnecessary running apps

Another quick solution to avoid Android devices crashing is to shut down unnecessary apps running in the Realme C55 device’s background. To cater to that, you need to try out the following steps as a remedy to shutting down unwanted applications:

Step 1: Open the “Settings” of your Realme C55 and continue to the “Battery and device care” section from the available options. Continue to the “Memory” section on the next window to lead to the applications taking up space on your Realme C55.

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Step 2: As you progress further, you need to select the “Clean now” button to shut down all unnecessary background applications running on the Android.

Part 5: Uninstall incompatible Apps to fix Android crash issue

If your Android system crash takes place frequently but the Realme C55 device turns on normally after that, there is a chance that some Apps may be causing the problem. Unnecessary and large App files burden the Realme C55 device system and force it to crash every now and then. Make sure you download, install and store only those Apps which are fully compatible with your Android system. DO NOT download Apps from other unknown sources and use only Google Play store for the purpose. All other incompatible Apps must be deleted to prevent them from tweaking your software.

To uninstall unwanted and incompatible Apps, please follow the steps below.

1. Visit “Settings” and search for “Application Manager” or “Apps”.

Select the App you wish to uninstall. From the options that appear before you, click on “Uninstall” to delete the App from your device.

You may also uninstall an App directly from the Home Screen (only possible in certain devices) or from the Google Play Store.

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Part 6: Check Android storage and free up space

If you are constantly facing issues of your Realme C55 crashing, there is a possibility that your device’s storage is full. The need to free up space arouses the need to know about the potential steps for checking storage and cleaning up space, which is discussed as follows:

Step 1: You need to navigate into “Settings” and look for the “Battery and device care” section. As you lead next, select the “Storage” option to check the Android storage and see how it is segregated.

Step 2: As you navigate to the next screen, you can free up space by removing the applications from your Android. For that, tap on “Apps” to open a section containing the list of applications installed on the Android.

Step 3: Go through the list of applications and select any app you want to remove. As you navigate next, select “Uninstall” to lead to removing the app from the Android device.

Part 7: Clear cache partition to fix Android crash issue

Clearing cache is a good idea because it cleans your device and reduces the burden on the Android software and gives it enough space to function normally and carry out its operations.

In case the Android system crash issue is temporary, follow the steps given below to clear your device’s cache:

1. On your Realme C55, visit “Settings” and find “Storage”

2. Now tap on “Cached Data”, and then click “OK” to clear all unwanted cache from your device as shown above.

However, if the Android crash problem is such that your phone has frozen, becomes unresponsive, and does not turn on, you must first boot into the Recovery Mode screen.

1. Press the volume down button and power button together until you see a screen with multiple options before you.

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2. Once you are on the Recovery Mode screen, use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

3. After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged-up and unwanted files and resolve the Android system crash issue. If clearing cache doesn’t help, try formatting your SD Card.

Part 8: Remove the SD card to fix the Android crash issue

Removing and formatting your SD Card to fix the Android System crash issue is helpful when a corrupted SD Card disturbs the Android software forcing it to shut down suddenly.

To format your SD Card, just follow the instructions below.

1. Firstly, eject it from the Realme C55 device.

2. Then using an SD Card reading tool, insert the Card in your PC. Open Computer and then right-click on the SD card to format it.

Part 9: Update to the latest software version

Updating the Android device will cast out all glitches that prevent it from operating properly. For that, let’s look into the steps explaining how to update your Android software version to the latest option:

Step 1: As you lead into the “Settings” of your Android, scroll down and look for the “Software Update” option.

Step 2: On leading to the next screen, select the “Download and Install” option to continue updating your Android to the latest version.

Part 10: Use Wondershare Dr.Fone – System Repair To Fix Android System Crash

If you are not getting any specific solution to the problem, you can try fixing the Android system crash problems using specific tools. These third-party tools can be an excellent option for resolving system errors in Android devices. Wondershare Dr.Fone – System Repair (Android) is a great tool designed to resolve all system issues in Realme C55] and other smartphones.

It features a great system providing a one-click Android repair option for fixing all kinds of problems. Along with fixing all basic and advanced Android system issues, it features support for multiple Android devices.

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As we redirect to resolving Android system errors using Wondershare Dr.Fone – System Repair, let’s look into some essential features that make up the entire tool:

• Features support for all the latest Android devices up to Realme C55 S22.
• It can help you resolve issues like Android’s black screen of death, being stuck in the boot loop, and many more.
• Provides an easy interface to execute procedures, making it a simple tool with no learning curve.

Steps To Repair Android System Crash Issue Using Dr.Fone – System Repair (Android)

Let’s redirect to the steps that can be used to repair Android system crash issues using Wondershare Dr.Fone – System Repair (Android):

Step 1: Launch and Open System Repair Tool

You need to download and install the latest version of Wondershare Dr.Fone on your computer. Proceed to launch and navigate into the “Toolbox” section. Look for the “System Repair” option and initiate the process while ensuring the Android device is connected to the computer through a USB cable.

Step 2: Start Repairing the Android

After selecting the nature of the Realme C55 device you want to repair, navigate to a new window where you need to click “Start” to initiate the system repair process.

Step 3: Define the Parameters of Device

You will be redirected to a new window where you need to define and verify some parameters before repairing the Android. Select the “Brand,” provide a “Name,” select a “Model,” and provide a country where it has been bought. Define the “Carrier” and click “Next” after confirming.

Step 4: Put Android in Download Mode

Whatsoever Android you own, you need to put it in Download Mode, depending on the buttons that the Realme C55 device has. The repairing process initiates as you enter the Download Mode, and new firmware is downloaded on the platform.

Step 5: Fix the Firmware of Android

Once it downloads and is verified, click the “Fix Now” button to repair the Android successfully. You may need to provide a PIN to confirm the process. Once provided, the next screen shows the progress of the repair process. As it completes, click the “Done” button to conclude fixing the Android system crash issue.

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Part 11: Factory reset the Realme C55 device to fix the Android crash issue

Factory Resetting is advisable only when nothing else works. Also, there are two ways of doing it depending on whether the Android crash is permanent or temporary.

Follow the steps given below to factory reset your device while it is switched on:

1. Visit “Settings”.

Now select “Backup and Reset”.

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In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.

The process of factory resetting your Realme C55 is risky and cumbersome, as it deleted all data, but it helps to fix the Android System crash error.

You may also follow the instructions given below to Master set your device in Recovery Mode if it won’t turn on after an Android system crash has taken place:

When you are at the Recovery Mode screen, scroll down using volume down key, and from the options given, select “Factory Reset” using the power key.

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Wait for your device to perform the task and then:

Reboot the phone in Recovery Mode by selecting the first option.

Bottomline, the tips given above have helped many to solve the Android system crash issue. So do not hesitate to try them, but don’t forget to extract your data with Dr.Fone’s Data Recovery tool.

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Android Safe Mode - How to Turn off Safe Mode on Realme C55?

Safe mode on Android is very useful to get rid of dangerous apps and malware. This allows the user to perform a uninstall of the crashed or malicious apps by putting safe mode on Android. Now the question is how to remove safe mode? In this article, we have discussed in detail how to get out of safe mode and also discussed some frequently asked questions. Keep reading this article.

Part 1: How to turn off safe mode on Android?

This is very important to turn off the safe mode after you put the safe mode on Android. Your mobile performance is limited in this mode. So you have to turn off safe mode. For doing this, there are some methods. Try to apply them one by one. If you succeed, stop there. Else go to the next method.

Method 1: Restarting the Realme C55 device

This is the easiest method to turn off the safe mode in Android. To use this method, follow the steps below.

Step 1 – Tap and hold the power button of your Realme C55.

Step 2 – You could find the option “Restart”. Tap on it. (If you have only one option, move to the step no 2)

Step 3 – Now, your phone will boot up in some time and you can see the Realme C55 device is no more on safe mode.

This method, if goes well, will turn off safe mode in Android from your device. IF not, move to the next method instead.

Method 2: Do a soft reset:

The soft reset is very easy to perform. It won’t delete any of your personal files etc. Besides, it clears all the temp files and unnecessary data and recent apps so that you get a healthy device. This method is very good for turning off Safe mode on Android.

Step 1 – Tap and hold the power button.

Step 2 – Now, select “Power off” from the given option. This will make your device off.

Step 3 – Wait a few seconds and then turn it on again.

This time you can see your phone is no more in safe mode. Also, your junk files have been also removed. If you still find the Realme C55 device is the safe mode, follow the next method.

Method 3: Break all power

This method is sometimes very helpful to turn off safe mode on android by disconnecting all the power as well as resetting the SIM card.

Step 1 – Take the back cover off from the Realme C55 device and remove the battery. (Not all devices will give you this facility)

Step 2 – Take out the SIM card.

Step 3 – Reinsert the SIM card and insert the battery again.

Step 4 – Turn the Realme C55 device on by tapping and holding the power button.

Now, you can see your device is out of safe mode. If you still find your device in Safe mode, see the next method.

Method 4: Wipe the cache of the Realme C55 device.

The cache of the Realme C55 device sometimes creates an obstacle in overcoming the safe mode on Android. To solve this issue, follow the steps below.

Step 1 – Turn on your device in safe mode. It can generally be done by tapping the home, power, and volume up button on Android device. If this combination is not working for you, search the internet with your device model number.

Step 2 – Now you can find the recovery mode screen. Navigate to the “Wipe cache” option with the volume up and down button and select the option by tapping the power button.

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Step 3 – Now follow on-screen instruction and your device will be rebooted.

After successful completion of this method, your device should no longer be in safe mode. If the problem still persists, the only solution is to do a factory reset. This will erase all the data from your device. So take backup of your internal storage.

Method 5: Factory data reset

To factory data reset, you have to follow the below steps.

Step 1 – Enter in the recovery mode by following the steps mentioned earlier.

Step 2 – Now select “Factory data reset” from the given options.

Step 3 – Now, follow the on-screen instructions and your device will be factory reset.

After this method, you can successfully get rid of the safe mode on Android. Restore your data from the backup you created.

Watch the video below to turn off safe mode on your phone:

Part 2: How to put the phone in safe mode?

If some apps or programs create a problem on your device, the solution is safe mode. Safe mode allows you to uninstall the app or the program out of your device safely. So, safe mode on Android is quite useful sometimes. Let’s have a look at how to turn on safe mode in Android.

Before this, remember to take a backup of your Realme C55. We recommend you to use the Dr.Fone - Phone Backup (Android). This tool is the best in its class to provide users with a very easy-to-use user interface yet powerful solution.

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Always remember to use this tool before you enter in the safe mode as you never know what will happen next and you might end up with factory resetting. This, as the result, will erase all your valuable data. So always perform backup data before you proceed.

To enter the safe mode, follow the instructions below.

Step  1 – First of all, long press the power button and let the Power options appear.

Step 2 – Now, long press on the “Power off” option. This will instantly ask you if you want to reboot into safe mode. Select the option and your device will reboot in safe mode.

If you are using Android version 4.2 or earlier, turn off the Realme C55 device and turn it on the back by tapping the power button. When the logo appears, tap and hold the volume down button. This will allow the Realme C55 device to boot in safe mode.

Follow these steps carefully and now you can see a “Safe Mode” written at the corner of your device. This will confirm that you have successfully entered in Safe mode on Android.

Part 3: Safe mode on Android FAQs

In this section, we’ll discuss some frequently asked questions about the safe mode. Some users have many questions regarding the safe mode. Here we’ll try to cover some of them.

1. Why is My Realme C55 on safe mode?

This is a very common question around the world. For many Android device users, it’s quite common to see your phone in safe mode suddenly. Android is a secure platform and if your device sees any threat from your recently installed apps or any programs that want to harm your device; it would go into safe mode automatically. Sometimes, you might accidentally perform the steps discussed in part 2 and boot your device in safe mode.

2. Safe mode won’t turn off on My Realme C55

For the solution to remove safe mode from your device you must follow the step-by-step methods as mentioned in part 1. This will surely take your device out of the safe mode.

The safe mode is a very useful program for any Android device. But it limits the programs of Android and you must remove safe mode after uninstalling the harmful app. This article showed you how to turn off safe mode easily.

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7 Solutions to Fix Error Code 963 on Google Play Of Realme C55

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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• The tool is recommended for its higher success rate.
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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Realme C55 prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Realme C55 device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Realme C55 and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Realme C55 or tablet entered in Download mode. For this, following are the steps to be taken:

If the Realme C55 device contains Home button:

• Turn the Realme C55 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Realme C55 device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

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Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Realme C55 device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

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4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

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Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.