9 Solutions to Fix Xiaomi Redmi Note 13 5G System Crash Issue | Dr.fone

9 Solutions to Fix Xiaomi Redmi Note 13 5G System Crash Issue | Dr.fone

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9 Solutions to Fix Xiaomi Redmi Note 13 5G System Crash Issue

Android crash, better known as Android system crash is not a recent issue and has troubled many users in the past as well. It means when your device crashes suddenly and refuses to turn on again or when your device freezes and becomes unresponsive. It may also happen that your Xiaomi Redmi Note 13 5G crashes abruptly but boots up normally only to crash again after a few minutes or hours. Android Crash sounds like a very serious problem and something that could damage your device or permanently destroy the software, but Android system crash can be dealt with easily. Just in case you suffer from an Android crash and want to know how to fix the Android system crash issue, rest assured that this problem is fixable. There are various ways to tackle the situation, to be discussed further, and you may choose the one that best suits you.

In this article, we will also talk about a unique technique to retrieve the data from your device on which Android system crash issue occurs. So let’s go ahead and read on to know more to fix the Android crash error.

Part 1: How to rescue data the Android system crashes?

When you encounter an Android system crash, before looking for solutions to fix it, make sure you retrieve all your data and information stored on your device. This might sound tedious but a very important step indeed.

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You may follow the steps given below to rescue your data from crashed Android devices.

1. Download and install the software on your PC. Run the software and then select the Data Recovery feature. Using a USB, connect your Xiaomi Redmi Note 13 5G to the PC.

Dr.Fone toolkit

2. Select “Android” > “Recover from Broken Phone” in the lower right corner.


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select data type

3. Choose the “Touch screen not responsive or cannot access the phone” to continue.


select device model

4. You will now see device options before you. Select yours and move on to feed in your device name and model details.

select device model

5. Now press the volume down, power, and home button on your device together to boot the phone in Download mode.

boot in download mode

6. As long as your phone is in Download mode, the software will start to analyze phone data.

analyze phone data

7. Finally, the process will take a few minutes to scan and display your phone data. Select “Recover to Computer” to retrieve all data on your PC as a backup.

recover data to computer

Using Dr.Fone Damage Extraction software is intuitive and very safe. It prevents data loss and allows you to adopt various ways to recover your device from the Android system crash issue.


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Part 2: Why does my Android phone system keep crashing?

Encountering a persistent issue like the Android phone system constantly crashing can be highly frustrating and disruptive. This part delves into the underlying causes of this problem. By understanding these reasons, you can take informed steps to troubleshoot and rectify the issue, ensuring a smoother and more enjoyable smartphone experience.

  • Software Glitches and Bugs
  • Incompatible or Poorly Optimized Apps
  • Outdated Operating System
  • Corrupted System Files
  • Malware and Security Threats
  • Hardware Overheating
  • Physical or Hardware Issues

A crashing Android phone system can be attributed to a variety of factors, ranging from software glitches and compatibility issues to hardware-related problems. Keep reading to get it solved!

Part 3: Restart your Xiaomi Redmi Note 13 5G

Once you have successfully retrieved your data, consider solving the Android crash issue as soon as possible. Before you redirect to a proper solution for repairing your Xiaomi Redmi Note 13 5G system, you can try restarting your device as a quick remedy. Restart the Android device to clear temporary system data and potentially resolve any software glitches causing the crash, which can be done as follows:

Instructions: Hold your Xiaomi Redmi Note 13 5G’s “Power” button on the side of the phone. As the following window appears on the screen, select the “Reboot” option to restart the Android device successfully.

restart the android device

Part 4: Shut down unnecessary running apps

Another quick solution to avoid Android devices crashing is to shut down unnecessary apps running in the Xiaomi Redmi Note 13 5G device’s background. To cater to that, you need to try out the following steps as a remedy to shutting down unwanted applications:

Step 1: Open the “Settings” of your Xiaomi Redmi Note 13 5G and continue to the “Battery and device care” section from the available options. Continue to the “Memory” section on the next window to lead to the applications taking up space on your Xiaomi Redmi Note 13 5G.

tap on battery and device care

Step 2: As you progress further, you need to select the “Clean now” button to shut down all unnecessary background applications running on the Android.

press the clean now button

Part 5: Uninstall incompatible Apps to fix Android crash issue

If your Android system crash takes place frequently but the Xiaomi Redmi Note 13 5G device turns on normally after that, there is a chance that some Apps may be causing the problem. Unnecessary and large App files burden the Xiaomi Redmi Note 13 5G device system and force it to crash every now and then. Make sure you download, install and store only those Apps which are fully compatible with your Android system. DO NOT download Apps from other unknown sources and use only Google Play store for the purpose. All other incompatible Apps must be deleted to prevent them from tweaking your software.

To uninstall unwanted and incompatible Apps, please follow the steps below.

1. Visit “Settings” and search for “Application Manager” or “Apps”.

application manager

Select the App you wish to uninstall. From the options that appear before you, click on “Uninstall” to delete the App from your device.

uninstall app

You may also uninstall an App directly from the Home Screen (only possible in certain devices) or from the Google Play Store.

Part 6: Check Android storage and free up space

If you are constantly facing issues of your Xiaomi Redmi Note 13 5G crashing, there is a possibility that your device’s storage is full. The need to free up space arouses the need to know about the potential steps for checking storage and cleaning up space, which is discussed as follows:

Step 1: You need to navigate into “Settings” and look for the “Battery and device care” section. As you lead next, select the “Storage” option to check the Android storage and see how it is segregated.

open the storage settings

Step 2: As you navigate to the next screen, you can free up space by removing the applications from your Android. For that, tap on “Apps” to open a section containing the list of applications installed on the Android.

access the installed apps info

Step 3: Go through the list of applications and select any app you want to remove. As you navigate next, select “Uninstall” to lead to removing the app from the Android device.

press the uninstall option

Part 7: Clear cache partition to fix Android crash issue

Clearing cache is a good idea because it cleans your device and reduces the burden on the Android software and gives it enough space to function normally and carry out its operations.

In case the Android system crash issue is temporary, follow the steps given below to clear your device’s cache:

1. On your Xiaomi Redmi Note 13 5G, visit “Settings” and find “Storage”

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android settings

2. Now tap on “Cached Data”, and then click “OK” to clear all unwanted cache from your device as shown above.

However, if the Android crash problem is such that your phone has frozen, becomes unresponsive, and does not turn on, you must first boot into the Recovery Mode screen.

1. Press the volume down button and power button together until you see a screen with multiple options before you.

boot in recovery mode

2. Once you are on the Recovery Mode screen, use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

wipe cache partition

3. After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged-up and unwanted files and resolve the Android system crash issue. If clearing cache doesn’t help, try formatting your SD Card.

Part 8: Remove the SD card to fix the Android crash issue

Removing and formatting your SD Card to fix the Android System crash issue is helpful when a corrupted SD Card disturbs the Android software forcing it to shut down suddenly.

To format your SD Card, just follow the instructions below.

1. Firstly, eject it from the Xiaomi Redmi Note 13 5G device.

2. Then using an SD Card reading tool, insert the Card in your PC. Open Computer and then right-click on the SD card to format it.

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format sd card

Part 9: Update to the latest software version

Updating the Android device will cast out all glitches that prevent it from operating properly. For that, let’s look into the steps explaining how to update your Android software version to the latest option:

Step 1: As you lead into the “Settings” of your Android, scroll down and look for the “Software Update” option.

open the software update settings

Step 2: On leading to the next screen, select the “Download and Install” option to continue updating your Android to the latest version.

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choose download and install option

Part 10: Use Wondershare Dr.Fone – System Repair To Fix Android System Crash

If you are not getting any specific solution to the problem, you can try fixing the Android system crash problems using specific tools. These third-party tools can be an excellent option for resolving system errors in Android devices. Wondershare Dr.Fone – System Repair (Android) is a great tool designed to resolve all system issues in Xiaomi Redmi Note 13 5G] and other smartphones.

It features a great system providing a one-click Android repair option for fixing all kinds of problems. Along with fixing all basic and advanced Android system issues, it features support for multiple Android devices.

Key Features of Wondershare Dr.Fone – System Repair (Android)

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As we redirect to resolving Android system errors using Wondershare Dr.Fone – System Repair, let’s look into some essential features that make up the entire tool:

  • Features support for all the latest Android devices up to Xiaomi Redmi Note 13 5G S22.
  • It can help you resolve issues like Android’s black screen of death, being stuck in the boot loop, and many more.
  • Provides an easy interface to execute procedures, making it a simple tool with no learning curve.

Steps To Repair Android System Crash Issue Using Dr.Fone – System Repair (Android)

Let’s redirect to the steps that can be used to repair Android system crash issues using Wondershare Dr.Fone – System Repair (Android):

Step 1: Launch and Open System Repair Tool

You need to download and install the latest version of Wondershare Dr.Fone on your computer. Proceed to launch and navigate into the “Toolbox” section. Look for the “System Repair” option and initiate the process while ensuring the Android device is connected to the computer through a USB cable.

open the system repair tool

Step 2: Start Repairing the Android

After selecting the nature of the Xiaomi Redmi Note 13 5G device you want to repair, navigate to a new window where you need to click “Start” to initiate the system repair process.

press the start button

Step 3: Define the Parameters of Device

You will be redirected to a new window where you need to define and verify some parameters before repairing the Android. Select the “Brand,” provide a “Name,” select a “Model,” and provide a country where it has been bought. Define the “Carrier” and click “Next” after confirming.

ad the android device details

Step 4: Put Android in Download Mode

Whatsoever Android you own, you need to put it in Download Mode, depending on the buttons that the Xiaomi Redmi Note 13 5G device has. The repairing process initiates as you enter the Download Mode, and new firmware is downloaded on the platform.

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download the android os firmware

Step 5: Fix the Firmware of Android

Once it downloads and is verified, click the “Fix Now” button to repair the Android successfully. You may need to provide a PIN to confirm the process. Once provided, the next screen shows the progress of the repair process. As it completes, click the “Done” button to conclude fixing the Android system crash issue.

android device repaired

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Part 11: Factory reset the Xiaomi Redmi Note 13 5G device to fix the Android crash issue

Factory Resetting is advisable only when nothing else works. Also, there are two ways of doing it depending on whether the Android crash is permanent or temporary.

Follow the steps given below to factory reset your device while it is switched on:

1. Visit “Settings”.

Now select “Backup and Reset”.

backup reset

In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.

The process of factory resetting your Xiaomi Redmi Note 13 5G is risky and cumbersome, as it deleted all data, but it helps to fix the Android System crash error.

You may also follow the instructions given below to Master set your device in Recovery Mode if it won’t turn on after an Android system crash has taken place:

When you are at the Recovery Mode screen, scroll down using volume down key, and from the options given, select “Factory Reset” using the power key.

factory reset

Wait for your device to perform the task and then:

Reboot the phone in Recovery Mode by selecting the first option.

Bottomline, the tips given above have helped many to solve the Android system crash issue. So do not hesitate to try them, but don’t forget to extract your data with Dr.Fone’s Data Recovery tool.

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Best Methods for Xiaomi Redmi Note 13 5G Won’t Turn On

The Xiaomi Redmi Note 13 5G 3 boasts numerous impressive features, making it a desirable phone. However, occasional malfunctions can result in the Xiaomi Redmi Note 13 5G 3 won’t turn on issue. This issue can be incredibly frustrating. Don’t panic if you encounter this issue! There exist solutions to rectify it. This comprehensive guide aims to assist you in diagnosing and resolving the problem.

It will offer both basic steps and advanced techniques. With clear instructions and insightful tips, we’ll help troubleshoot your Xiaomi Redmi Note 13 5G 3. Should you encounter this setback, follow this guide diligently to revive your Xiaomi Redmi Note 13 5G 3 and have it up and running again.

Scenario 1. Phone Not Charged

A Xiaomi Redmi Note 13 5G 4 not turning on might simply be a victim of a drained battery due to lack of charging. Several factors could lead to this, including a damaged charging cable or adapter. Moreover, issues with the power source or a malfunctioning charging port can be the issue.

Reason 1. Damaged Charging Cable or Adapter

Solution: Replace the charging cable or adapter with a known working one. Try using a different USB-C cable and adapter to ensure it’s not a faulty connection.

damaged charging cable

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Reason 2. Faulty Power Source

Solution: Verify the power source by trying different outlets or USB ports. Ensure the power source is functional by testing it with another device.

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power source issues

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Reason 3. Charging Port Issues

Solution: Check the charging port thoroughly to identify any dirt, debris, or signs of damage. Gently clean the port using compressed air or a small brush. If there’s visible damage, consider professional repair services.

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Scenario 2. Check for Damages

Sometimes, a Xiaomi Redmi Note 13 5G 3 might not turn on due to physical damage incurred by the Xiaomi Redmi Note 13 5G device. Instances such as accidental drops, exposure to water or moisture, or even hardware malfunctions can be the reason. These can cause visible or invisible damage, leading to Xiaomi Redmi Note 13 5G 4 won’t turn on.

Reason 1. Physical Impact or Dropping

Solution: If the Xiaomi Redmi Note 13 5G 3 has experienced a significant impact or drop, inspect the exterior for any visible damage. A cracked screen or internal hardware issue might prevent the Xiaomi Redmi Note 13 5G device from turning on. Consider professional repair services if necessary.

google pixel physical damage

Reason 2. Water or Moisture Exposure

Solution: If the Xiaomi Redmi Note 13 5G 3 has been exposed to water or moisture, immediately turn it off. Moreover, do not attempt to power it on. Place the Xiaomi Redmi Note 13 5G device in a bowl of uncooked rice or silica gel packets to help absorb moisture. Alternatively, use a vacuum or hairdryer in a cool setting to draw out moisture. It’s crucial to let the Xiaomi Redmi Note 13 5G device dry completely before attempting to power it on.

google pixel water damage

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Reason 3. Hardware Malfunction

Solution: Check for any hardware malfunction symptoms such as overheating , unusual sounds, or a burnt smell. If any such signs are evident, refrain from attempting to turn on the Xiaomi Redmi Note 13 5G device. You should seek professional assistance from authorized service centers.

google pixel hardware malfunction

Scenario 3. Buggy Android Smartphone

An Android smartphone, including the Xiaomi Redmi Note 13 5G 3 XL, can encounter situations where the OS becomes extremely buggy. It leads to various issues, such as the Xiaomi Redmi Note 13 5G 3 XL won’t turn on or getting stuck in a boot loop . Software glitches, corrupted system files, or incompatible apps can contribute to such problems.

Reason 1. Device Stuck in the Boot Loop

Solution: Try initiating a force restart to help fix this issue. You can do that by pressing and holding the “Power” and “Volume Up” keys at the same time for 10 seconds.

google pixel device stuck boot loop

Reason 2. Software Glitches or System Crash

Solution: If encountering issues with the Xiaomi Redmi Note 13 5G device not powering on because of software glitches or a system crash, try initiating Safe Mode by simultaneously pressing and holding the ‘Power’ button along with a Volume key. This action will cause the Power menu to be displayed. Here, tap and hold the “Power off” for a while and tap “OK” once the Safe Mode prompt appears.

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Scenario 4. System Glitches? Try Wondershare Dr.Fone as a Prioritized Solution

If you have attempted the solutions mentioned above without success, it is essential to explore a more robust option. This is important if the issue seems to be a major software problem that cannot be resolved using basic troubleshooting methods. In such cases, Wondershare Dr.Fone – System Repair emerges as a viable solution. Besides, It is a perfect fit to address the “Xiaomi Redmi Note 13 5G 4 Not Turning On“ issue effectively.

Dr.Fone is designed to tackle various repairing problems that occur in Android devices. With its comprehensive setup, it can effectively address errors related to the Xiaomi Redmi Note 13 5G. These measures are aligned to meet the specific requirements of your device. This is helpful in minimizing the time needed for troubleshooting.

Key Features of Wondershare Dr.Fone

  1. Fone allows you to repair the Android device with just a few clicks. By following the on-screen instructions, you can complete the whole process conveniently.
  2. It fixes all Android-related problems, including the Black screen of death , the Play Store not working, and more.
  3. This tool is compatible with all the mainstream Xiaomi Redmi Note 13 5G models, including the latest ones.

Steps Required To Resolve System Glitches via Wondershare Dr.Fone – System Repair

Now, we’ll provide you with a guide to resolve the Not Turning On issue of your Xiaomi Redmi Note 13 5G. Go through the steps mentioned below to use Dr.Fone for the repair process.

  • Step 1: Open Dr.Fone and Access System Repair Tool

Starting with, you will have to activate Dr.Fone on your computer and head to the “Toolbar” panel on the left of the window. From there, navigate to the “System Repair” tool and continue with the “Android” device to proceed with the repair process.

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  • Step 2: Start Android System Repair

In the next step, choose the “Start” button that appears, by which your device will be recognized. You have to put in the “Name, Model, Country, and Carrier” details of the Xiaomi Redmi Note 13 5G device and hit the “Next” option. Then, you need to put your Xiaomi Redmi Note 13 5G on Download Mode following the on-screen instructions.

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set device properties and proceed

  • Step 3: Utilize the Firmware

Afterward, the firmware will start to download automatically once the Xiaomi Redmi Note 13 5G device enters a Download Mode. You need to select the “Fix Now” button and continue typing in a “000000” code. Then, proceed with the “Confirm” option to install the firmware on your device.

confirm firmware installation

  • Step 4: End the System Repair of Android

Lastly, the repair process will get started and can be viewed in a progress bar. Once it ends, hit the “Done” button to conclude the activity, and check your device to see if it starts properly.

repair android device successfully

Scenario 5. Need for a Power Cycle

At times, an Android device, including the Xiaomi Redmi Note 13 5G 3/4, might benefit from a power cycle procedure. This process involves completely refreshing the Xiaomi Redmi Note 13 5G device’s system. It potentially my Xiaomi Redmi Note 13 5G 3 won’t turn on issues, temporary bugs, or system hang-ups. These issues prevent the Xiaomi Redmi Note 13 5G device from turning on or functioning properly.

Reason 1. System Freeze or Unresponsive Device

Solution: If the Xiaomi Redmi Note 13 5G 3/4 is unresponsive or frozen, perform a forced restart by holding down the “Power” and “Volume Up” for about 10 seconds. This action should force the Xiaomi Redmi Note 13 5G device to shut down and reboot, potentially resolving the issue.

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Reason 2. Battery Optimization and Refreshment

Solution: Sometimes, a power cycle helps optimize the Xiaomi Redmi Note 13 5G device’s battery performance and refreshes the system. Allow the Xiaomi Redmi Note 13 5G 3/4 to completely power down, charge it for at least 30 minutes, then attempt to turn it on.

Reason 3. Software Hang-Up or Temporary Glitch

Solution. To shut down your Xiaomi Redmi Note 13 5G 3/4, press and hold the power button, then choose ‘Power Off’ from the menu that appears. After the Xiaomi Redmi Note 13 5G device powers down, wait for about 30 seconds to 1 minute to ensure it has fully shut down before moving forward. Subsequently, press and hold the power button until the Google logo displays to restart your device.

Scenario 6. Software Damaged? Restore Immediately

When an Android device experiences severe software damage, it can lead to major issues like the Xiaomi Redmi Note 13 5G 3 won’t turn on. This can hinder the functionality of the Xiaomi Redmi Note 13 5G device. It also includes the inability to turn on or persistent system malfunctions. In such cases, performing a complete phone restore becomes a necessary solution:

Reason 1. Corrupted System Files or Firmware Issues

Solution. In cases of severe software damage or corruption of system files, performing a settings reset becomes imperative. It is to restore the Xiaomi Redmi Note 13 5G device to its default settings and resolve underlying issues.

reset settings google pixel

Reason 2. Factory Reset as a Solution

Performing a factory reset serves as the ultimate solution. This is true when facing critical software damage that leads to a non-responsive Xiaomi Redmi Note 13 5G 3/4. This process erases all user data, apps, settings, and files stored on the Xiaomi Redmi Note 13 5G device, reverting it to its original factory state.

Steps To Perform a Factory Reset on Xiaomi Redmi Note 13 5G 3/4

  • Step 1. Access the “Settings” application on your Xiaomi Redmi Note 13 5G 3/4. Then, navigate through the menu until you locate the “System” category located further down the list. Within the “System” settings, tap the last option named “Reset Options.”

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![open system settings google pixel](https://images.wondershare.com/drfone/article/2023/11/google-pixel-3-wont-turn-on-15.jpg)
  • Step 2. On the following screen, press the “Erase All Data (Factory Reset)” option. Afterward, follow the on-screen instructions to complete the process.

factory reset google pixel

Scenario 7. Phone Hangs on Installed App

There are scenarios where a phone, like the Xiaomi Redmi Note 13 5G 3, hangs or gets stuck on a specific installed app. It happens during the startup process, and it can prevent the Xiaomi Redmi Note 13 5G device from turning on properly. This issue often arises due to a malfunctioning or poorly coded app. This app disrupts the Xiaomi Redmi Note 13 5G device’s startup routine, causing Xiaomi Redmi Note 13 5G 4 won’t turn on.

Reason 1. Third-Party Apps Interference

Solution: Start by booting the Xiaomi Redmi Note 13 5G 3 into Safe Mode. This mode disables third-party apps, allowing you to access the Xiaomi Redmi Note 13 5G device without interference from downloaded applications.

reboot google pixel to safe mode

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Reason 2. Problematic App

Solution: While in Safe Mode, observe if the Xiaomi Redmi Note 13 5G device boots up properly. If it successfully boots, it suggests that a third-party application is causing the problem. To pinpoint the problematic app, uninstall recently added apps individually and restart the Xiaomi Redmi Note 13 5G device after each removal. This process helps pinpoint the problematic app causing the hang during startup.

uninstall app in google pixel

Reason 3. Stacked Up App Cache and Data

Solution: If the problematic app is identified, try clearing its cache and data. Go to Settings and then access “Apps.” Within “Apps,” find the Problematic App and tap “Storage & cache.” On the subsequent display, select “Clear cache “ and “Clear storage” to restore the application to its original settings. After restarting the Xiaomi Redmi Note 13 5G device, verify whether the problem persists.

clear storage and cache

Reason 4. Outdated Application

Solution: If the application is essential, ensure to seek updates within the Google Play Store. Updating the app to its latest version could potentially resolve any compatibility issues. Alternatively, if updates are not available or don’t resolve the problem, consider uninstalling and reinstalling the app.

update app to latest version

Conclusion

In conclusion, this article has aimed to address the perplexing issue of a Xiaomi Redmi Note 13 5G 3 won’t turn on. It offered a range of solutions depending on different underlying reasons. The guide included basic methods like checking for charging issues and examining hardware damage. Moreover, it included advanced techniques like software repair tools such as Wondershare Dr.Fone.

Users are encouraged to follow the step-by-step instructions outlined here. These solutions can serve as effective remedies for resolving the problem. For more in-depth and advanced solutions, considering Dr.Fone stands as a significant option. It offers a robust system repair feature for resolving intricate software-related issues.

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Xiaomi Redmi Note 13 5G Not Receiving Texts? 10 Hassle-Free Solutions Here

If you are using an Xiaomi Redmi Note 13 5G, you might have encountered the issue of not receiving texts. This issue can be quite frustrating, as it prevents you from staying connected with your friends and family. However, there are several ways to fix this issue and get your texts back up and running. In this article, we will show you some of the best solutions to fix the issue of not receiving texts on Xiaomi Redmi Note 13 5G.

It is very common that the Android messaging app is not working on many devices especially broken devices . People often encounter this issue in Xiaomi Redmi Note 13 5G phones, even the latest ones.

You might find lots of people online stating I can’t receive text messages on Android. And usually, people don’t find a legit solution for this issue. If you are also experiencing this sort of issue on your Xiaomi Redmi Note 13 5Gs, then don’t panic. We have a series of methods that can supposedly fix the problem. But at first, we will learn what the main reasons this problem arises are and how do you know that it is consistent not some random error.

Take a look at the sections below, and you will learn all possible things regarding the messaging application on your phone.

Part 0. Symptoms and Causes of Android Not Receiving Texts

The most common symptoms that would clarify that your Android messaging service is not working right are given below:

  • You will stop receiving any texts all of a sudden.
  • You can’t send or receive a text message.
  • Whenever you try to text someone, the message sent failed notification pop up on the screen.

The reasons why your Android is not receiving texts are given below:

  • Network issue
  • Insufficient memory
  • Mis-configuration of device settings
  • Switching of devices
  • A glitch in the messaging app
  • Software issue
  • Carrier problem with the registered network.

Apart from all these reasons, some additional causes are also there that can lead to this issue.

Part 1: One-click to Fix Android not Receiving Texts by Android System Repair

If you are not willing to waste your precious time fixing the message problem, then you can switch to the top-rated Android repair tool, i.e., Dr.Fone - System Repair (Android) . With this software, you can easily fix issues like the black screen of death, crashing apps, can’t receive text messages on Android, or failed download. If you have no idea what is causing the message app problem, you can simply think of repairing the whole Android system.

You surely need to try the software as it can perform the following tasks:

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You can download and install the software on your system and use it to fix any issue. Then follow the steps given below:

Step 1: Launch the application and choose the System Repair option from the main interface. Connect your Xiaomi Redmi Note 13 5G to the computer and choose the Android Repair mode, and hit the Start button to begin.

fix android not receiving texts with Dr.Fone

Step 2: You will have to provide information about your device, including the brand, name, model, country, and carrier. In between, you will be notified that your device repair might erase the existing data of your device.

android not receiving texts - provide info

Step 3: Agree with the conditions and hit the Next button. The software will download the firmware package automatically. It might take a while to finish the download, and when it is finished, the repair process will be initiated automatically.

android not receiving texts - download firmware

It won’t take long, and your Xiaomi Redmi Note 13 5G will be repaired. Now you will be able to receive and send text messages without any hassle.

## Part 2: Remove and Insert the SIM

The easiest thing that you can try if your Xiaomi Redmi Note 13 5G is not receiving any text messages is because the SIM is not inserted right. If your SIM card is inserted wrong, then it is obvious you can’t receive text messages on Android. Simply take out the SIM card, see how it must be inserted, and do it correctly. Once the SIM is inserted in the right way, you will receive the pending text messages immediately unless there is another issue preventing it.

Part 3: Check Network Connection

Another simple method that you can try if you are not receiving text messages on Xiaomi Redmi Note 13 5G phone is to check your network connection. Usually, you can see the bar on the top of the screen. Maybe the problem exists because you have no signal strength at the moment.

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android not receiving texts - check connection

Part 4: Consult your Carrier about the Data Plan

Maybe you are unable to get messages on your Xiaomi Redmi Note 13 5Gs because your existing data plan has expired. You can directly contact your Carrier about the issues where your Xiaomi Redmi Note 13 5G is not receiving texts. If your plan has expired, then you might have to renew it immediately. If not, then try out other fixes to resolve this issue.

Part 5: Try the SIM card in Another Phone or Slot

Sometimes, people complain that Xiaomi Redmi Note 13 5G is not receiving texts from iPhone, and it might be because of the SIM card issue. So, the best thing you can try is to remove the SIM from your current phone and insert it into another phone.

When you are offline the message is saved on the server and just about when you get online, the text messages are delivered. If it is the SIM issue, then you will not get the message unless you contact your network operator.

Part 6: Clear the Cache of Messaging App

In smartphones, the memory space often gets filled up with cache. And not everyone remembers that they have to clear the cache from time to time. The accumulated cache can also lead to this issue. So, if your Android messaging app is not working, you have to clear the cache memory.

Step 1: Open the Settings and go to Apps. Find the Messages app from the list and tap to open it. There you will see the storage occupied by the app along with the cache.

android not receiving texts clear cache

Step 2: Click on the Clear Cache button and wait as the Xiaomi Redmi Note 13 5G device free up the memory of your device.

Once the cache is cleared, you can also clear the data if you want to and you’ll instantly receive the text messages on your phone.

Part 7: Delete Useless Messages to Free Up Space

Sometimes, if you are not receiving text messages on Xiaomi Redmi Note 13 5G, it means that you need to clean up the clutter of useless messages from your phone and SIM both. The phone messages can be deleted directly from your phone. But the SIM card messages needed to be deleted separately. The SIM cards don’t have enough memory to hold plenty of messages. Therefore, once the storage is full, you will stop receiving messages entirely.

Step 1: Open the messages app and open settings. Look for an option that says “Manage SIM Card Messages”. Sometimes, you can find this option under Advanced Settings.

android not receiving texts - free up space

Step 2: There, you will see the existing messages on the SIM. You can either delete all the messages or perform a selective deletion to free up space.

Part 8: Try a Third-party Messaging App

If you can’t receive messages on your default app, then you can try installing a third-party messaging app. Nowadays, most people use social media messaging apps like WhatsApp, Skype, etc. for messaging. So, if somehow, the Android is not receiving texts, then the new apps can help you to send and receive messages with a non-native network.

Further Reading: 15 Best Free Chat Apps in 2022. Chat Now!

Part 9: Ensure your Phone is Fully Charged

Another possible fix to this problem might be your phone’s battery percentage. Sometimes, when the Android is in power saving mode, it disables the default apps too. As a result, you can’t even receive text messages on Android. So, when you plug in the charger, the power saving mode will be disabled, and you will get your text messages.

Part 10: Ensure It’s Not An iMessage From iPhone

If the Xiaomi Redmi Note 13 5G phone is not receiving texts from iPhone, then this might be a different issue. Usually, there is an option on the iPhone where they can send texts as iMessage and simple messages. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. To resolve this, you have to follow the steps below:

Taking the iPhone in hand makes sure that you are connected to a network. Open settings and scroll to look for the Message option. Toggle the bar next to the iMessage option to turn it off.

android not receiving texts - check iphone message

If the FaceTime option is also on, you might have to deactivate that too to send messages and calls as regular ones.

Part 11: Update Your Android

Updating the operating system to the latest Android version can fix some system errors which may cause the “Android not receiving texts” issue because the latest version always brings a better user experience and fix the know bugs.

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Conclusion

Now you know several methods that can work if the Android messaging app is not working.  If you experience this kind of issue with your Xiaomi Redmi Note 13 5G, then you are most likely to resolve them with these fixes. If none of the solutions seem to fix the issue, then you can take the help of Dr. Fone - System Repair (Android) feature. With this tool, you can resolve all kinds of working issues on your device.


  • Title: 9 Solutions to Fix Xiaomi Redmi Note 13 5G System Crash Issue | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 09:05:04
  • Updated at : 2024-07-31 09:05:04
  • Link: https://howto.techidaily.com/9-solutions-to-fix-xiaomi-redmi-note-13-5g-system-crash-issue-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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9 Solutions to Fix Xiaomi Redmi Note 13 5G System Crash Issue | Dr.fone