Android Screen Stuck: General Motorola Moto G13 Partly Screen Unresponsive

Over time, both stuck and dead pixels on phone screens can make it challenging to enjoy your device features, especially if they are in a critical area. In addition to making your phone look less appealing, they can make it hard to use for big tasks like texting, surfing, or taking pictures.

Fortunately, there are ways to overcome this, and one of the best is Dr.Fone. In this article, you will discover more about these broken pixels on phones, which of the different methods works for you, and why it is worth considering. By the end of this article, you will have the knowledge and tools you need to get your phone working like new again.

Part 1: Understanding Stuck and Dead Motorola Moto G13s on Phone Screens

While dead and stuck pixels on the phone may seem similar, there are important distinctions between the two. Read on to discover the differences and what causes them.

Stuck Motorola Moto G13s on Phone

A stuck pixel phone is always on, so it shows up on a touchscreen as a bright, persistent dot of red, green, blue, or white. Combinations are also possible, and although it is usually stationary, this dot occasionally flickers.

Dead Motorola Moto G13s on Smartphones

In contrast to the stuck pixel, the dead pixel subpixels are all left unpowered, turning them off. A dead pixel on the phone is a tiny, persistent rectangle of black or white color on the part of the phone screen not working.

Some Differences Between Stuck and Dead Motorola Moto G13s on Phone

Stuck pixels may have less effect on the user experience than dead pixels on the phone screen since they still display color. But dead pixels may be more disturbing because they are either black or white.

It is easy to mistake stuck and dead pixels on the phone for one other, but they are unique issues with different causes and effects. Read on to understand the differences and how they affect your phone’s display.

• Power. The stuck pixel on your device always receives energy, causing it to display a specific color while the dead pixel is permanently off, resulting in a black spot on your phone screen.
• Possibility of repair. You can quickly fix ****stuck pixels on the phone,****while some may even disappear on their own. However, dead pixels are more challenging to repair.
• Occurrence. The stuck pixel is a common issue that often affects older or less-used displays, while dead pixels rarely appear on digital cameras and sensors.

Factors That Contribute to Stuck and Dead Motorola Moto G13s on Mobile Devices

Stuck and dead pixels on phone screens can happen for various reasons, including manufacturing defects, physical damage, and age-related wear and tear. These broken pixels on the phone can hurt the user experience, and it is essential to know the root causes to prevent them from occurring in the first place.

• Manufacturing defects. During manufacturing, some pixels may not work due to poor quality control, resulting in stuck or dead pixels on the phone In other words, if the power transfer issue isn’t completely fixed, you might see more dead pixels.
• Physical damage. Accidents such as dropping the phone or exposure to extreme heat or cold can damage the screen and cause stuck or dead pixels. For instance, the upper part of the touch screen not workingmay also occur due to pressure on the display when the phone is placed in a pocket with other sharp objects.

• Age-related wear and tear. Over time, the display on your phone may start to wear out, resulting in the appearance of dead or stuck pixels on the phone. It is more common in older devices and those with high usage rates. Factors such as exposure to sunlight or excessive phone use can also contribute to the issue.

Part 2: How To Fix Dead Motorola Moto G13s on Phone Screens on Android Devices

It is essential to have the right tools and knowledge to fix dead pixels on your phone screen. Fortunately, you can use several effective techniques to address the issue. In this section, you will discover step-by-step instructions on how to fix dead pixels on phone screens on Android devices.

Option 1: Check Phone Screen Appearance

Before attempting to fix a dead pixel on a smartphone screen, it is necessary to check its appearance and ensure there is no physical damage.

Step 1: Check for chips, cracks, or any other signs of damage on the screen if your phone touch screen is not working in some areas. If you find any damage, you may need to take your phone to a professional repair shop or consider getting a replacement.

Step 2: If you have a screen protector or case, remove them because they can interfere with the process. This step will allow you to get a clear view of the screen and accurately assess the dead pixel on the phone.

Step 3: Remove any gloves you may be wearing and any stickers placed over the screen or sensors. Gloves and stickers can interfere with the touchscreen and affect the accuracy of fixing the broken pixels on the phone.

Step 4: Finally, ensure that your screen is clean and free from any smudges or dirt that could affect the accuracy of fixing dead pixels on the phone. You can use a microfiber cloth to clean your screen gently, making sure not to apply too much pressure or use any harsh chemicals that could damage the screen.

Option 2: Restart Your Motorola Moto G13

This method may seem simple, but it can be the most effective solution to your problem. Here is how you restart most smartphones available in the market.

Step 1: Press and hold down the power key on your Motorola Moto G13 until the power menu appears.

Step 2: Select Restart on your phone’s screen. It will initiate a reboot of your device.

Tip:

If your Motorola Moto G13 is unresponsive to the usual restart method because a part of the phone screen is not working, try a forced restart by holding the power button for at least 10 seconds.

Option 3: Check If Stuck Motorola Moto G13 Phone Only Appears in Specific Mobile Apps

If the previous method did not work, check if the stuck pixels on the phone only appear in specific mobile apps. Sometimes, stuck pixels may only show up when using particular apps, so identifying which app is causing the issue can help pinpoint the problem.

Step 1: Put your smartphone in Safe Mode.

Note:

Visit the help page for your device’s manufacturer to learn how to activate and deactivate safe mode. Safe mode disables all downloaded programs momentarily.

Step 2: Try touching the screen while your phone is in safe mode. If the display functions as intended, a specific app is likely causing the issue with the stuck pixel phone display. Next, turn off Safe Mode.

Step 3: To resolve issues related to a problematic app on your phone, remove the most recent downloads one at a time, and restart your phone after each uninstallation. Check if uninstalling the app resolves the issue. Once you know the problematic app, you may install the other applications you deleted again.

Option 4: Perform Factory Data Reset

Consider a factory data reset if the previous options did not resolve your issue with stuck or dead pixels on the phone screen. This process will erase all data from your device, so remember to back up any important information before proceeding.

Step 1: Open the Settings application.

Step 2: Choose System > Reset > Erase all data (factory reset) > Erase all data.

Note:

It is crucial to wait for the system to finish deleting all data during the factory data reset. For instructions tailored to your device, see your manufacturer’s help page.

Option 5: Use Wondershare Dr.Fone  – Complete Mobile Solution

Dealing with the stuck pixels on the phone can be a challenging issue to tackle. Although Dr.Fone may not be able to fix this issue directly, it can still provide support with other problems you might face during the process. This includes content backup and recovery, as well as system repair for other system issues such as a black screen, being stuck in a boot loop, forced termination, and more. In this section, you’ll learn how to use Dr.Fone’s System Repair feature.

Step 1: Install and launch Dr.Fone, then click System Repair.

Step 2: Choose either Android or iPhone, depending on the type of device you have.

Note:

Wondershare Dr.Fone provides support for Motorola Moto G13 S22 as well as other popular Motorola Moto G13 models.

Step 3: Select the type of Android issues your phone has then click Start.

Step 4: Choose the corresponding Brand, Name, Model, Country, and Carrier from each drop-down menu and click Next.

Step 5: Connect your device to your computer and follow the in-app instructions to enter the Download mode, then click Next.

Step 6: Your device will need to have the new Android firmware flashed onto it, which Wondershare Dr.Fone will take care of. Simply wait while the process completes.

Part 3: Benefits of Using Dr.Fone on Phones With Dead Motorola Moto G13s

If your phone’s screen is malfunctioning or some features are inaccessible due to stuck or dead pixels, following the steps to fix dead pixels on the phone may be challenging. Resetting your phone and backing up data can also be a hassle.

The good thing is Dr.Fone can help you with these issues, making the process easier and more efficient. This app offers a variety of benefits and features that can help you find a quick and effective fix for your smartphone.

• Backup and recovery of data. Dr.Fone offers a straightforward way to back up your vital data from iOS and Android smartphones and selectively restore specific files when needed. This feature is essential for those who have lost important files due to a phone’s damage, malfunction, or accidental deletion. It allows you to recover data and avoid potential data loss.

• Ease of use. The software is user-friendly and easy to navigate, making it accessible to anyone without advanced technical knowledge.

• Safety. The software is safe and secure, ensuring that your data is not compromised during the process. This feature is for users concerned about the confidentiality of their data and wants to ensure that their personal information is not shared or stored on the internet.

Part 4: Frequently Asked Questions

Aside from the methods and tools discussed for fixing dead pixels on phone screens and stuck pixels on the phone, you may still have some questions regarding the issues. Whether you are dealing with a single stuck pixel or a cluster of dead pixels, this section aims to provide you with helpful insights.

1. Can Dead Motorola Moto G13s Fix Themselves?

No, a dead pixel on the phone is permanent. There is a much lower chance that dead pixels will self-correct over time. They are often impossible to fix using any of the widely used techniques. Unlike stuck pixels, they rarely have a chance of recovery. Before giving up, verify if the pixel is dead, as stuck pixels may be fixable.

2. Can Dead Motorola Moto G13s Worsen?

Dead pixels cannot spread because each pixel functions independently of the others. Thus, a dead pixel on the phone does not affect surrounding pixels. However, it can be a nuisance for users, especially if it appears in prominent parts of the screen. Call an expert if you see that it is spreading so they can diagnose the issue and assess whether a repair is possible.

3. Why Are Dead Motorola Moto G13s Spreading on My Motorola Moto G13?

It simply signifies that this specific area of your screen had poor manufacturing quality or is physically damaged if you have a patch of closely spaced dead pixels on your phone. When a group of dead pixels is close together, it indicates localized damage or defect to that specific area. So, the pixels in that region no longer produce light or color.

4. How Many Stuck Motorola Moto G13s Are Acceptable?

It frequently happens throughout the LCD manufacturing process when one or more subpixels enter an unchanging state, leading to a bright or lifeless pixel. Generally speaking, an acceptable display has 1 to 5 fixed subpixels.

In addition, the essential factor in comparing dead pixel policies is whether or not the policy permits the Motorola Moto G13 devices to be returned, swapped, or repaired when this frequent issue arises.

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Conclusion

You have learned the difference between a stuck and dead pixel on the phone. With this knowledge, you can apply the different tools and techniques for removing stuck pixels on phone screens and how to work around dead pixels on the phone screen. Whether using software like Dr.Fone or employing manual methods such as rebooting or cleaning your device, there are various options you can try.

Remember to back up your data before attempting any fixes and to seek professional help if necessary. If you are still experiencing issues with dead pixels on your phone screen, don’t hesitate to contact your device manufacturer for further assistance.

Fix Motorola Moto G13 Android System Webview Crash 2024 Issue

In recent months, the term “Android WebView crash 2023“ has become a common search term among Android users seeking solutions to these app crashes . The issue has been particularly prevalent on Motorola Moto G13 devices, but it has also affected users of other Android models.

Android WebView for Android apps allows you to see and interact with web pages without leaving your app. But lately, it’s been causing more headaches than it’s worth.

So, what’s going on with Motorola Moto G13 Android System WebView, and what can you do to fix its issues? Let’s take a look. This article will shed light on Motorola Moto G13 Android System WebView crashing apps, helping you understand what triggers them, how to identify them, and what you can do to prevent them from happening again.

Part 1: What Should We Know About Motorola Moto G13 Android System WebView Crashes?

This year, the term “Android WebView crash 2023“ has become a familiar and dreaded phrase. This issue has plagued Android users, causing app crashes, freezing , and frustration. But what exactly is Android WebView, and what triggers these apps to crash?

Android WebView is an integral component of Android apps, acting as the invisible engine that renders web content within these apps. It allows users to seamlessly browse websites, watch videos, and interact with web pages without switching to a separate browser. However, when WebView crashes, it disrupts this integrated experience, causing apps to malfunction.

Several signs can indicate an impending or ongoing Android WebView crash. These include:

• App Freezing

One of the earliest signs of an Motorola Moto G13 Android System WebView crash is the app freezing. The app may become unresponsive, refusing to respond to your taps or gestures.

• Unexpected App Closures

Another common sign is unexpected app closing. The app may shut down without warning, abruptly ending your activity. Motorola Moto G13 Android System WebView crashing apps can be disruptive if you are in the middle of a conversation, shopping online, or filling out an important form.

• Error Messages

Error messages can also provide valuable clues about the impending crash. These messages may appear as pop-ups or be displayed within the app itself.

• Slow Loading Times

Slow loading times can also be a sign of an impending crash. If webpages within the app take unusually long to load or images and other content appear pixelated or distorted, it could be a sign that Motorola Moto G13 Android System WebView is struggling to handle the workload.

But why does WebView crash Android smartphones? The answer involves several factors:

• Updates and Compatibility Issues

Updates are often intended to improve software stability and compatibility, but in some cases, they can introduce new bugs or compatibility issues that lead to crashes. It is particularly evident when app developers and WebView developers release updates that don’t fully align, causing conflicts.

• Insufficient Memory

Motorola Moto G13 Android System WebView requires a certain amount of memory to operate properly. If your device is running low on memory, it can cause Motorola Moto G13 Android System WebView to crash. It is more likely to happen on older devices with less RAM.

• Outdated Motorola Moto G13 Android System WebView

The WebView app is responsible for rendering web content within Android apps. Using an outdated version of WebView can introduce known bugs and security vulnerabilities that can cause crashes.

• Conflicts With Other Apps

WebView might crash if it conflicts with other resources or processes running on the Motorola Moto G13 device. It can happen if the Motorola Moto G13 device runs low on memory or other resource-intensive apps compete for system resources.

In the next section, you’ll explore potential solutions to keep your apps running smoothly.

Part 2: Android WebView Crashes? Here Are Quick and Proven Solutions

Now you’ve identified the signs and causes of Motorola Moto G13 Android System WebView crashing apps on your phone. While these issues can be frustrating, there are several quick and proven solutions to fix them.

Uninstall WebView Updates

If you’re experiencing apps crashing after a recent update, consider uninstalling those updates. This action can potentially revert to a more stable version of Motorola Moto G13 Android System WebView.

To do this on your Motorola Moto G13, navigate to Settings > Apps, then select Motorola Moto G13 Android System WebView. Tap the menu icon in the top right corner and tap Uninstall updates.

Update Android WebView

Regularly updating Motorola Moto G13 Android System WebView to the latest version is crucial for maintaining compatibility and addressing known bugs. Google releases updates to address these concerns, ensuring optimal performance and stability.

Check for available updates on Motorola Moto G13 devices by navigating to Settings > Apps. Then, select Motorola Moto G13 Android System WebView and tap App details in-store. If an update is available, tap Update to install it and restart your phone.

Update Google Chrome

Android WebView is closely tied to Google Chrome, and issues with Chrome can sometimes affect WebView functionality. As such, updating Chrome to the latest version can help address Android System and WebView forcibly closing your phone’s apps.

Open the Google Play Store and search for Google Chrome. If an update is available, tap Update to install it, then restart your device.

Clearing Cache and Data for Android WebView

Clearing the cache frees up phone storage and helps the app run more efficiently. To clear Motorola Moto G13 Android System WebView’s cache and data, go to Settings > Apps and select Motorola Moto G13 Android System WebView. Tap on Storage and tap Clear cache on the lower right corner of your screen.

Restart Device

A simple restart can often resolve temporary glitches or conflicts that might be causing Android WebView crashes. The specific steps to restart your phone will vary depending on your device type.

Check Internet Connection

A stable internet connection is essential for Motorola Moto G13 Android System WebView to render web content properly. If the internet connection is unstable or down, it can lead to crashes. Ensure you have a stable internet connection before using WebView-based apps.

Update Device Software

OS updates may introduce changes to the Motorola Moto G13 Android System WebView that make it more compatible with newer web standards and technologies. It can enhance the performance and stability of apps that rely on WebView for web content.

Check for available software updates by going to Settings > Software Update. If an update is required, tap on Download and install.

While problems like when the Android System WebView crashes Android phones are common, they don’t have to be a persistent problem for Motorola Moto G13 users. It’s also equally important to have effective solutions when app crashes occur. This is where Wondershare Dr.Fone steps in as a reliable and comprehensive solution for restoring app stability and overall phone performance.

Part 3: Restoring Apps and Phone Stability: A Step-by-Step Guide

Dr. Fone’s System Repair tool can help you resolve common Android scenarios, including Google Play Store malfunctions and persistent app crashes.

How To Use Dr.Fone for Motorola Moto G13 Android System WebView Crashing Apps?

Before attempting any repairs, it is crucial to back up your Motorola Moto G13 to prevent data loss. Once you have a secure backup, follow these steps to fix WebView app crashes and restore your Motorola Moto G13 to its optimal performance.

• Step 1: Download the Dr.Fone toolkit. Next, install the software on your desktop and launch it.

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• Step 2: Connect your Motorola Moto G13 to your computer using a USB cable. Dr.Fone will automatically detect and establish a connection.
• Step 3: Select the System Repair function from the Toolbox homepage and choose Android to confirm your device type.

• Step 4: Click Start to begin the process of fixing Motorola Moto G13 Android System WebView crashes. Next, choose your device details and follow the in-app instructions to put your device in Download mode.

• Step 5: Dr.Fone will analyze your device’s system and download the firmware to solve the root cause of the issue.

• Step 6: Confirm your device information in the dialogue box. Dr.Fone will proceed to repair the detected WebView-related problems.

• Step 7: Once the repair is complete, your device will restart, and Motorola Moto G13 Android System WebView crashing apps should no longer occur.

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Conclusion

The “Android WebView crash 2023“ issue was widespread for many Android users. The common issues encountered were app crashes, slow loading times, and error messages. Fortunately, these problems are manageable with the right approach.

By understanding the signs and causes of Motorola Moto G13 Android System WebView crashes, you can take proactive measures to prevent them. Quick fixes such as clearing cache and data or updates can often resolve the issue promptly.

For more comprehensive troubleshooting, Dr. Fone’s mobile solution offers a reliable and user-friendly approach. Its advanced capabilities effectively tackle app crashing issues, providing you peace of mind that your phone is functioning optimally.

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How to Quickly Fix Bluetooth Not Working on Motorola Moto G13

One of the key features of an Android device these days is the Bluetooth technology. This is such an important part of the phone that many of us take for granted, but as soon as the feature stops working, it can cause all kinds of problems.

Fortunately, despite there being many reasons why a problem could occur to your Bluetooth feature, there are also plenty of fixes. Today, we’re going to share with you the complete guide that details everything you need to know to get your Bluetooth up and running once again as quickly as possible.

Let’s get straight into it!

Part 1. About Bluetooth Not Working on Android

Of course, the most common problem to occur with Bluetooth technology in your Motorola Moto G13 is when it doesn’t connect to the Motorola Moto G13 device you’re trying to link it to. This could be anything from a Bluetooth headset or headphones, to a portable speaker or even an in-car audio system.

However, the problems don’t stop there. You may have problems with turning your Bluetooth settings on through your actual device. Perhaps the software simply isn’t loading, or maybe the Bluetooth feature keeps turning itself off randomly.

Due to the complicated nature of Bluetooth technology, there could be many reasons as to why your Bluetooth feature is playing up in this way, but that doesn’t mean it can’t be fixed. For the rest of this guide, we’re going to explore the nine need-to-know ways you can fix the Bluetooth problems not working on your Motorola Moto G13 as quickly as possible.

Part 2. 9 fixes for Bluetooth not working on Android

2.1 One click to fix Android Bluetooth issues due to Android system

Since Bluetooth is an internal technology, this indicates there’s a problem with the software or firmware of your Motorola Moto G13. If something’s broken, this means you need to fix it. Fortunately, there’s a quick and easy way to do this using software known as Dr.Fone - System Repair (Android).

Dr.Fone - System Repair (Android) is a powerful Android repair tool which is hailed as many as being on the best software applications in the industry. With all the tools you need to repair your phone not just for Bluetooth errors, but basically any internal firmware problems, this is a one-shot-tool that gets the job done.

Dr.Fone - System Repair (Android)

Android repair tool to fix Bluetooth issues in one click

• Can fix most internal software and firmware issues
• Trusted by over 50+ million people around the world
• Supports over 1,000+ unique Android brands, manufacturers, and devices
• Incredibly user-friendly and easy-to-use
• Compatible with all Windows computers

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To ensure you have the best experience while using the Dr.Fone - System Repair (Android) software, here’s a complete step-by-step guide on how it works when fixing your Android’s Bluetooth problems.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software to either your Mac or Windows computer. Install the downloaded file by following the on-screen instructions. Once installed, open the software, so you’re on the Main Menu.

Step Two Connect your Motorola Moto G13 to your computer using the USB cable, wait a couple of seconds, and then click the System Repair option. On the Menu on the left, click Android Repair, and then press Start.

Step Three Next, use the drop-down menus to make sure all the information about your specific device is correct, including your device, operating system number, and carrier information. Click Next to confirm your selections.

Step Four When prompted, put your phone into Download Mode needed for repairs. You can do this by following the on-screen instructions which will depend on which device you have and the available buttons.

Step Five The software will now begin the repair process. This will happen automatically, and all you’ll need to do is make sure your device doesn’t disconnect during this process, and your computer doesn’t turn off.

When the repair process has been completed, you’ll receive the screen below, which means you can try again if the process didn’t work, or you can disconnect your Motorola Moto G13 and start using it and your Bluetooth features.

2.2 Restart Android and turn on Bluetooth again

One of the most common solutions in technology is simply to turn it on and off again, which is the case to happen here. By restarting your device, you can clear out any problems you may be suffering from to help it get up and running again. Here’s how;

1. Turn your Motorola Moto G13 off by holding down the Power button
2. Wait for several minutes and then turn your phone on again
3. Wait for your phone to completely power up, so you’re on the Main Menu
4. Navigate Settings > Bluetooth and then enable the setting
5. Try to connect your Bluetooth device to what you were trying to do before

2.3 Clear the Bluetooth cache

Every service on your Motorola Moto G13 using a feature called a cache. This is where information is stored to help the feature run properly and give you the best experience. However, over time this can get messy and can cause problems with your Bluetooth feature.

By clearing the cache, you can restart the service and hopefully clear up any issues or problems you may be experiencing.

1. On your phone, navigate Settings > Application Manager, and you’ll see all the apps and services on your phone. Locate and select the Bluetooth service.
2. Select the Storage option
3. Tap the Clear Cache option
4. Go back of the Menu and restart your phone
5. Now turn your Bluetooth feature on and turn connecting it to your preferred device

2.4 Remove paired devices

Sometimes, you may have a problem with the Motorola Moto G13 device you’re trying to connect to via Bluetooth, especially if this is a device you’ve updated. To counter and repair this, you’re going to need to remove the paired devices saved with your device and then reconnect them.

Here’s how;

1. From the Main Menu of your Motorola Moto G13, head to Settings > Bluetooth > Connected Devices.
2. Turn Bluetooth on, and you’ll see all the connections your Motorola Moto G13 is paired with
3. Go through these settings and remove/delete/forget every connection on your device
4. Now when you go to connect to a device using Bluetooth, repair the Motorola Moto G13 device, enter the passcode, and use a fresh paired connection.

2.5 Use Bluetooth in safe mode

If you’re having problems with your connection and paired devices, sometimes you may have conflicting software faults in your device that are causing the problems. If this is the case, you’ll need to boot your Motorola Moto G13 in Safe Mode.

This is an operating state in which your phone will run the bare minimum services it needs to perform. If your Bluetooth works in Safe Mode, you know you have an app or a service that’s causing the problem.

Here’s how to find out;

1. Hold the power button down, so the Android power menu turns on
2. Long-press the power button again and the restart in Safe Mode option will come up
3. The phone will automatically boot into Safe Mode
4. Wait a minute on the Main Menu
5. Now turn on your Bluetooth and connect it to your preferred device

2.6 Turn on the discoverable feature

To ensure your Bluetooth can connect to other devices, it’s important to make sure you’re making your device discoverable to other Bluetooth devices. If it’s hidden, other devices won’t be able to find it, and sometimes it can bug and prevent connections.

Here’s how to turn on your Bluetooth discoverable feature;

1. From the home screen of your Android, navigate to the Menu> Settings > Bluetooth
2. Toggle the Bluetooth switch, so it’s on
3. Under the available settings, tick the box that allows your Bluetooth device to be discoverable
4. Turn your Bluetooth feature on and connect to the Motorola Moto G13 device you’re trying to connect too

2.7 Exclude Bluetooth issues of the other device

Sometimes, you might not even have a problem with your Motorola Moto G13, but rather the Bluetooth device you’re trying to connect to, whether that’s a Bluetooth speaker, an in-car entertainment system, or any other kind of Bluetooth device.

By testing out another Bluetooth device to see if it will work with your preferred device, you can rule this out from being the issue.

1. Disconnect your Motorola Moto G13 from the Bluetooth device and turn your Bluetooth off
2. Now take another Bluetooth device and connect this to the Motorola Moto G13 device you’re trying to connect too. This could be another Android device, or even a computer or iOS device
3. If the new device doesn’t connect to your Bluetooth device, you’ll know there’s a problem with your Bluetooth device, not your Motorola Moto G13
4. If the Motorola Moto G13 devices connect, you’ll know there’s a problem with your Motorola Moto G13

2.8 Place both devices within close proximity

One of the common misconceptions of Bluetooth is just how far the wireless range is of the service. You need to make sure your devices are well and truly close to each other to make sure a stable connection can be formed.

The further away the Motorola Moto G13 devices are from each other, the less likely the connection will remain secure. As a rule of thumb, Bluetooth can work up to 100 meters, but to play it safe, always try and keep your devices under 50m apart.

2.9 Avoid interference of other Bluetooth sources

The final consideration you’ll want to think about is that Bluetooth radio waves, or wireless waves, can interfere with each other. This means they can bounce off each other or get muddled up and make things confusing from your devices.

With this in mind, you’ll want to make sure you’re limiting the amount of Bluetooth activity in the area where you’re trying to use a device. While uncommon, this could be the problem.

To fix this issue, turn off all the Bluetooth connections in the area. This includes computers, laptops, mobile phones, tablets, and any other Bluetooth devices you may have. Then, try connecting your Motorola Moto G13 to the Motorola Moto G13 device you were trying to use. If it works, you know you were experiencing Bluetooth interference.

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