Android Screen Stuck General Nokia C12 Pro Partly Screen Unresponsive | Dr.fone

Android Screen Stuck General Nokia C12 Pro Partly Screen Unresponsive | Dr.fone

Ariadne Lv13

Android Screen Stuck: General Nokia C12 Pro Partly Screen Unresponsive

Over time, both stuck and dead pixels on phone screens can make it challenging to enjoy your device features, especially if they are in a critical area. In addition to making your phone look less appealing, they can make it hard to use for big tasks like texting, surfing, or taking pictures.

Fortunately, there are ways to overcome this, and one of the best is Dr.Fone. In this article, you will discover more about these broken pixels on phones, which of the different methods works for you, and why it is worth considering. By the end of this article, you will have the knowledge and tools you need to get your phone working like new again.

hand holding a phone

Part 1: Understanding Stuck and Dead Nokia C12 Pros on Phone Screens

While dead and stuck pixels on the phone may seem similar, there are important distinctions between the two. Read on to discover the differences and what causes them.

Stuck Nokia C12 Pros on Phone

A stuck pixel phone is always on, so it shows up on a touchscreen as a bright, persistent dot of red, green, blue, or white. Combinations are also possible, and although it is usually stationary, this dot occasionally flickers.

Dead Nokia C12 Pros on Smartphones

In contrast to the stuck pixel, the dead pixel subpixels are all left unpowered, turning them off. A dead pixel on the phone is a tiny, persistent rectangle of black or white color on the part of the phone screen not working.

stuck white pixel and dead pixel

Some Differences Between Stuck and Dead Nokia C12 Pros on Phone

Stuck pixels may have less effect on the user experience than dead pixels on the phone screen since they still display color. But dead pixels may be more disturbing because they are either black or white.

It is easy to mistake stuck and dead pixels on the phone for one other, but they are unique issues with different causes and effects. Read on to understand the differences and how they affect your phone’s display.

  • Power. The stuck pixel on your device always receives energy, causing it to display a specific color while the dead pixel is permanently off, resulting in a black spot on your phone screen.
  • Possibility of repair. You can quickly fix ****stuck pixels on the phone,****while some may even disappear on their own. However, dead pixels are more challenging to repair.
  • Occurrence. The stuck pixel is a common issue that often affects older or less-used displays, while dead pixels rarely appear on digital cameras and sensors.

Factors That Contribute to Stuck and Dead Nokia C12 Pros on Mobile Devices

Stuck and dead pixels on phone screens can happen for various reasons, including manufacturing defects, physical damage, and age-related wear and tear. These broken pixels on the phone can hurt the user experience, and it is essential to know the root causes to prevent them from occurring in the first place.

  • Manufacturing defects. During manufacturing, some pixels may not work due to poor quality control, resulting in stuck or dead pixels on the phone In other words, if the power transfer issue isn’t completely fixed, you might see more dead pixels.
  • Physical damage. Accidents such as dropping the phone or exposure to extreme heat or cold can damage the screen and cause stuck or dead pixels. For instance, the upper part of the touch screen not workingmay also occur due to pressure on the display when the phone is placed in a pocket with other sharp objects.

person holding a gadget with pen

  • Age-related wear and tear. Over time, the display on your phone may start to wear out, resulting in the appearance of dead or stuck pixels on the phone. It is more common in older devices and those with high usage rates. Factors such as exposure to sunlight or excessive phone use can also contribute to the issue.

Part 2: How To Fix Dead Nokia C12 Pros on Phone Screens on Android Devices

It is essential to have the right tools and knowledge to fix dead pixels on your phone screen. Fortunately, you can use several effective techniques to address the issue. In this section, you will discover step-by-step instructions on how to fix dead pixels on phone screens on Android devices.

Option 1: Check Phone Screen Appearance

Before attempting to fix a dead pixel on a smartphone screen, it is necessary to check its appearance and ensure there is no physical damage.

Step 1: Check for chips, cracks, or any other signs of damage on the screen if your phone touch screen is not working in some areas. If you find any damage, you may need to take your phone to a professional repair shop or consider getting a replacement.

phone with damaged screen from dropping

Step 2: If you have a screen protector or case, remove them because they can interfere with the process. This step will allow you to get a clear view of the screen and accurately assess the dead pixel on the phone.

smartphone and a screen protector

Step 3: Remove any gloves you may be wearing and any stickers placed over the screen or sensors. Gloves and stickers can interfere with the touchscreen and affect the accuracy of fixing the broken pixels on the phone.

Step 4: Finally, ensure that your screen is clean and free from any smudges or dirt that could affect the accuracy of fixing dead pixels on the phone. You can use a microfiber cloth to clean your screen gently, making sure not to apply too much pressure or use any harsh chemicals that could damage the screen.

wiping phone screen with clean cloth

Option 2: Restart Your Nokia C12 Pro

This method may seem simple, but it can be the most effective solution to your problem. Here is how you restart most smartphones available in the market.

Step 1: Press and hold down the power key on your Nokia C12 Pro until the power menu appears.

Step 2: Select Restart on your phone’s screen. It will initiate a reboot of your device.

android interface restart and power off

Tip:

If your Nokia C12 Pro is unresponsive to the usual restart method because a part of the phone screen is not working, try a forced restart by holding the power button for at least 10 seconds.

Option 3: Check If Stuck Nokia C12 Pro Phone Only Appears in Specific Mobile Apps

If the previous method did not work, check if the stuck pixels on the phone only appear in specific mobile apps. Sometimes, stuck pixels may only show up when using particular apps, so identifying which app is causing the issue can help pinpoint the problem.

Step 1: Put your smartphone in Safe Mode.

Note:

Visit the help page for your device’s manufacturer to learn how to activate and deactivate safe mode. Safe mode disables all downloaded programs momentarily.

safe mode on the android screen

Step 2: Try touching the screen while your phone is in safe mode. If the display functions as intended, a specific app is likely causing the issue with the stuck pixel phone display. Next, turn off Safe Mode.

Step 3: To resolve issues related to a problematic app on your phone, remove the most recent downloads one at a time, and restart your phone after each uninstallation. Check if uninstalling the app resolves the issue. Once you know the problematic app, you may install the other applications you deleted again.

Option 4: Perform Factory Data Reset

Consider a factory data reset if the previous options did not resolve your issue with stuck or dead pixels on the phone screen. This process will erase all data from your device, so remember to back up any important information before proceeding.

Step 1: Open the Settings application.

Step 2: Choose System > Reset > Erase all data (factory reset) > Erase all data.

smartphone reset settings

Note:

It is crucial to wait for the system to finish deleting all data during the factory data reset. For instructions tailored to your device, see your manufacturer’s help page.

Option 5: Use Wondershare Dr.Fone  – Complete Mobile Solution

Dealing with the stuck pixels on the phone can be a challenging issue to tackle. Although Dr.Fone may not be able to fix this issue directly, it can still provide support with other problems you might face during the process. This includes content backup and recovery, as well as system repair for other system issues such as a black screen, being stuck in a boot loop, forced termination, and more. In this section, you’ll learn how to use Dr.Fone’s System Repair feature.

dr.fone toolbox interface

Step 1: Install and launch Dr.Fone, then click System Repair.

Step 2: Choose either Android or iPhone, depending on the type of device you have.

Wondershare Dr.Fone  device type

Note:

Wondershare Dr.Fone provides support for Nokia C12 Pro S22 as well as other popular Nokia C12 Pro models.

Step 3: Select the type of Android issues your phone has then click Start.

Step 4: Choose the corresponding Brand, Name, Model, Country, and Carrier from each drop-down menu and click Next.

Wondershare Dr.Fone  device information

Step 5: Connect your device to your computer and follow the in-app instructions to enter the Download mode, then click Next.

Wondershare Dr.Fone  device information

Step 6: Your device will need to have the new Android firmware flashed onto it, which Wondershare Dr.Fone will take care of. Simply wait while the process completes.

Part 3: Benefits of Using Dr.Fone on Phones With Dead Nokia C12 Pros

If your phone’s screen is malfunctioning or some features are inaccessible due to stuck or dead pixels, following the steps to fix dead pixels on the phone may be challenging. Resetting your phone and backing up data can also be a hassle.

The good thing is Dr.Fone can help you with these issues, making the process easier and more efficient. This app offers a variety of benefits and features that can help you find a quick and effective fix for your smartphone.

  • Backup and recovery of data. Dr.Fone offers a straightforward way to back up your vital data from iOS and Android smartphones and selectively restore specific files when needed. This feature is essential for those who have lost important files due to a phone’s damage, malfunction, or accidental deletion. It allows you to recover data and avoid potential data loss.

  • Ease of use. The software is user-friendly and easy to navigate, making it accessible to anyone without advanced technical knowledge.

  • Safety. The software is safe and secure, ensuring that your data is not compromised during the process. This feature is for users concerned about the confidentiality of their data and wants to ensure that their personal information is not shared or stored on the internet.

Part 4: Frequently Asked Questions

Aside from the methods and tools discussed for fixing dead pixels on phone screens and stuck pixels on the phone, you may still have some questions regarding the issues. Whether you are dealing with a single stuck pixel or a cluster of dead pixels, this section aims to provide you with helpful insights.

1. Can Dead Nokia C12 Pros Fix Themselves?

No, a dead pixel on the phone is permanent. There is a much lower chance that dead pixels will self-correct over time. They are often impossible to fix using any of the widely used techniques. Unlike stuck pixels, they rarely have a chance of recovery. Before giving up, verify if the pixel is dead, as stuck pixels may be fixable.

2. Can Dead Nokia C12 Pros Worsen?

Dead pixels cannot spread because each pixel functions independently of the others. Thus, a dead pixel on the phone does not affect surrounding pixels. However, it can be a nuisance for users, especially if it appears in prominent parts of the screen. Call an expert if you see that it is spreading so they can diagnose the issue and assess whether a repair is possible.

3. Why Are Dead Nokia C12 Pros Spreading on My Nokia C12 Pro?

It simply signifies that this specific area of your screen had poor manufacturing quality or is physically damaged if you have a patch of closely spaced dead pixels on your phone. When a group of dead pixels is close together, it indicates localized damage or defect to that specific area. So, the pixels in that region no longer produce light or color.

4. How Many Stuck Nokia C12 Pros Are Acceptable?

It frequently happens throughout the LCD manufacturing process when one or more subpixels enter an unchanging state, leading to a bright or lifeless pixel. Generally speaking, an acceptable display has 1 to 5 fixed subpixels.

In addition, the essential factor in comparing dead pixel policies is whether or not the policy permits the Nokia C12 Pro devices to be returned, swapped, or repaired when this frequent issue arises.

safe Downloadsafe & secure

Conclusion

You have learned the difference between a stuck and dead pixel on the phone. With this knowledge, you can apply the different tools and techniques for removing stuck pixels on phone screens and how to work around dead pixels on the phone screen. Whether using software like Dr.Fone or employing manual methods such as rebooting or cleaning your device, there are various options you can try.

Remember to back up your data before attempting any fixes and to seek professional help if necessary. If you are still experiencing issues with dead pixels on your phone screen, don’t hesitate to contact your device manufacturer for further assistance.

How to Fix Error 495 While Download/Updating Android Apps On Nokia C12 Pro

Error 495 is a common error that occurs while downloading or updating apps from Google Play Store. This error is usually caused by a problem with the Google Play Store, and it can be fixed by clearing the cache and data of the Google Play Store app. If you are experiencing this error, follow the steps below to fix it.

In this article, you will learn why the Android error 495 pops up, possible solutions to bypass, as well as a dedicated repair tool to radically fix error 495.

We always like to explore every new feature or the features that already exist on our devices. We have a tendency to be the master of our device and want to know every bit of the handset. Unexpected errors ruin that experience and it is just frustrating to experience these errors. And the worst part is that we have no idea where we are wrong or what we did that led to the error. Same is the case with the error 495 which occurs due to downloading or updating of Android Apps. You may have spent countless hours on the internet to find the right solution for error code 495 but even after following many of the most guaranteed steps sometimes the error still doesn’t go away.

However, this article will provide you various methods to get rid of the Error 495 play store problem that you face and you will not have to depend on any other sources for your solution.

Reasons for Google play error 495

Android Apps are most commonly downloaded from the Google Play Store with the help of Wi-Fi or Cellular Data. One may come across many types of errors. Mostly the errors come in during the download or update or installing time. Error 495 occurs when the user isn’t being able to download or install an app over Wi-Fi, but the user is able to do the same thing over cellular data.

Technically speaking, the issue is caused when the connection to the Google Play servers, where the app is hosted, times out. Which is unable to resolve by itself.

Also, there could be another reason that it cannot sync with the servers.

Now that we know the possible reasons for the error 495, let us also know how to get rid of it in the sections below.

Solution 1: One Click to Fix error 495 by Android Repair

Tried several methods to make the error 495 disappear, but nothing works? Well, many people have experienced the same frustration. The root cause is that something is wrong with the Android system. You need to have your Android system repaired to fix error 495 in this situation.

Note: Having your Android system repaired may lose existing data on your Android. Backup the data on your Android before the Android repair.

Dr.Fone - System Repair (Android)

Best tool for fundamental Android repair in one click

  • Fixes all Android system issues like error 495, system UI not working, etc.
  • One click for Android repair. No special technics needed.
  • Supports all the new Nokia C12 Pro devices like Galaxy Note 8, S8, S9, etc.
  • Step-by-step on-screen instructions provided to fix error 495 without any hassle.

3,390,486 people have downloaded it

With Dr.Fone - System Repair (Android) , you can easily fix error 495 in few steps. Here is how:

  1. Download, install, and launch Dr.Fone - System Repair (Android). Connect your Android to your computer with a USB cable.

fix error 495 with Dr.Fone

  1. Select the option “Repair” > “Android Repair”, and click “Start”.

start the android repair

  1. Select the Nokia C12 Pro device information like brand, name, model, etc., and confirm your selection by typing in “000000”.

fix error 495 by select device info

  1. Press the stated keys to boot your Android in download mode to download the firmware as instructed.

fix error 495 in download mode

  1. After the firmware is downloaded, the program will automatically start to repair your Android.

fix error 495 automatically

Solution 2: Clear the Google Service Framework cache to Fix error 495

Step 1:

Go to the “settings” of your device. Once the series of sections comes up, tap on the “APPS” section.

Step 2:

Click on ‘All Apps’ or ‘Swipe to All’ and the open the section named “Google Services Framework App”

fix error 495-clear app cache.

STEP 3:

Open “App Details” and the screen shown in the image should come up on your device. As shown in the image, follow the three steps. First, tap on “Force Stop” and then second, tap on the “Clear Data” option and finally go ahead and tap on the “Clear Cache” option.

Following the above steps should solve your problem of Google Play Error 495. And you can enjoy back to using the apps which you couldn’t download or update due to the Error 495.

Solution 3: Reset App Preference in Google play Store to Fix error 495

STEP 1:

Go to the settings section in your device. It will be differently placed for different devices and different users.

fix error 495-settings

STEP 2:

Once the Settings section is open. A lot of further sections will pop up. No find the section named “Application Manager” or “Apps”. After locating it, tap on that section.

fix error 495-application

STEP 3:

Now go ahead and tap or slide to a section named “ALL”.

STEP 4:

After reaching the “ALL” section tap the touch button to open menu/properties and choose an option named “Reset Apps” or “Reset App Preferences”.

There’s no need to be alarmed because on clicking the reset option, the apps won’t be deleted but it is only going to re-set them. And hence solving the Error 495 created in the Google Play.

fix error 495-application manager

Solution 4: Fix Error Code 495 by installing a VPN app

The Error code 495 can be easily removed in another interesting way too. On downloading a Virtual Private Network (VPN) and then operating the play store automatically solves the error 495.

STEP 1:

Install Hideman VPN (using any other VPN will also make it work) from Google Play store. (If the error persists for this app too then download it from a different app store or by using a third-party store).

STEP 2:

Now open the app and select the United States as the country of connection and press the option named Connect.

STEP 3:

Open Google Play Store and Download any app without the Error Code 495 coming in and bothering.

This fix will work for most of the Google Play Errors and not just only The Error Code 495.

Solution 5: Remove your Google Account & Reconfigure it to fix error 495

Removing the Google account and re-configuring it is a very common method adopted to get rid of the Error 495. Adopt the following steps to complete this method.

STEP 1:

Go to the “Settings” section of your device. Like it was mentioned before, different devices and different users will have the placement of the settings section in a different place.

fix error 495-settings

STEP 2:

Go to the accounts section in the settings tab.

fix error 495-accounts

STEP 3:

In the accounts section tap on the Google Account part

STEP 4:

Inside The Google section, there’ll be an option called “Remove Account”. Tap on that section, to remove your google account.

fix error 495-remove account

STEP 5:

Now go ahead and re-enter/ re-register your Google account and check if the Error 495 still persists.

Now you have completed all the steps and your problem should be solved.

Solution 6: Fix error code 495 by Removing your Google Play Store Data & Cache

One of the best and most accurate methods in the series of various steps in eradicating the Error Code 495 in Google Play Store is by removing the Google play Store Data and Cache. In order to do so follow the steps mentioned below. After following the steps it is guaranteed that the Error code 495 will be done with and you won’t experience any such problems in the future.

STEP 1:

Go to the “Settings” section into your mobile device. The settings can be accessed by scrolling down and pulling down the drop-down menu and most likely the settings app will be on the top-right corner. Otherwise, it will be found after opening the app drawer.

fix error 495-settings

STEP 2:

Once after opening the settings section, select the “Installed apps” or the “Apps” section.

fix error 495-installed apps

STEP 3:

Find the “Google Play Store” section and select that too.

STEP 4:

Tap on the “Clear data” & “Clear Cache”.

fix error 495-clear app cache

Doing the above steps will clear your caches of the Google Play Store. Now you have a new google Play store.

Hence in this article, we got to know about the error 495 and the possible solutions to it as well. Also, this article explains how Error code 495 can be removed by 5 different ways. These are the best ways by which you can remove or get rid of the Error Code 495. In case one of the method fails, use the other one to rectify this recurring error 495 on your Nokia C12 Pro.

My Videos Aren’t Playing on Nokia C12 Pro – What Can I Do?

person holding their android with black screen

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Nokia C12 Pro more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

person recording cityscape using their android

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

  • Corrupted video
  • Corrupted SD card
  • Outdated media player
  • Outdated OS
  • Incomplete download from the source
  • Low storage
  • Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

person holding a black android

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

factory reset on android

2. Restart Your Nokia C12 Pro

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

pull-down bar on android showing wifi is turned off

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

android network reset

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

clear cache on android apps

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

person holding a phone with black screen

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Nokia C12 Pro in several simple steps:

  • Step 1: Download and launch Wondershare Dr.Fone on your PC.
  • Step 2: Go to Toolbox, then use a cable to connect your Nokia C12 Pro to your PC.

wondershare dr.fone toolbox

  • Step 3: Select System Repair > Android.
  • Step 4: In the new window, select Start.

wondershare dr.fone android repair

  • Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
  • Step 6: Agree with the warning and select Next.

wondershare dr.fone device information

  • Step 7: Follow the on-screen instructions to put your device in Download Mode.
  • Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

dr.fone downloading firmware

  • Step 9: When the download is complete, select Fix Now to install it.
  • Step 10: Type 000000, then select Confirmto continue fixing your device.

wondershare dr.fone system repair confirmation

  • Step 11: Wait for the Repairing Nowprocess to finish.
  • Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Nokia C12 Pro was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

android app version

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Nokia C12 Pro, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

safe Downloadsafe & secure

4,974,400 people have downloaded it

Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.


Also read:

  • Title: Android Screen Stuck General Nokia C12 Pro Partly Screen Unresponsive | Dr.fone
  • Author: Ariadne
  • Created at : 2024-05-20 09:03:34
  • Updated at : 2024-05-21 09:03:34
  • Link: https://howto.techidaily.com/android-screen-stuck-general-nokia-c12-pro-partly-screen-unresponsive-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
On this page
Android Screen Stuck General Nokia C12 Pro Partly Screen Unresponsive | Dr.fone