Authentication Error Occurred on Infinix Note 30? Here Are 10 Proven Fixes | Dr.fone

Authentication Error Occurred on Infinix Note 30? Here Are 10 Proven Fixes | Dr.fone

Ariadne Lv13

Authentication Error Occurred on Infinix Note 30? Here Are 10 Proven Fixes

There are times when users get an authentication error while they connect to a Wifi network. The problem is mostly found in Android whenever a device tries to establish a connection to Wifi. If your device is also experiencing an authentication problem Wifi, then don’t worry. It can easily be resolved. In this post, we will make you familiar with the root cause for the Infinix Note 30 Wifi problem and how you can resolve whenever authentication error occurred on your device.

Part 1: Any idea about the Wi-Fi authentication problem?

Wi-Fi authentication has to be done every time you wish to connect to a Wi-Fi network over your smartphone or laptop. To authenticate yourself and connect to the protected Wi-Fi network, you need to have the password of it. But if after you’re putting in the correct password and still experiencing the wifi authentication problem. Here’s what you need to know.

Authentication error occurs when the “deal” between the Wi-Fi router and device fails due to certain reasons. First, the Infinix Note 30 device sends the password of the network and the “connect” request in an encrypted format to the Wi-Fi router. Then, the router decrypts the password and compares the password saved on it. Now, if the password matches, it sends affirmation for the “connect” request, and then the Infinix Note 30 device is allowed to connect to the network.

Part 2: Why Authentication Error Occurred when Connecting to Wifi?

There could be plenty of reasons for facing an authentication error on your device. Most of the time, it occurs whenever a Wifi router seems to malfunction. Furthermore, if your phone has been recently updated, then chances are that there could be an issue with its drivers. A security attack can also make your device malfunction as well. An unstable connection or a router blockage can also be a reason for this issue.

In this scenario, whenever you try to connect to a Wifi network (even after supplying the correct password and username), it doesn’t connect to it. Instead, it displays an authentication error occurred promptly. Thankfully, there are plenty of ways to overcome the authentication problem Wifi. In the next section, we have provided three different solutions to fix the Infinix Note 30 Wifi problem (as it mostly happens on Android devices).

Part 3: 10 Solutions to Fix Wifi Authentication Error

Before we make you familiar with different fixes for the Wifi authentication error, it is important to check your router beforehand. Chances are that you could be getting the authentication error because your router is not functioning properly. You can restart it and try to connect any other device to it as well to check it. After making sure that there is no problem with your network or router, follow these suggestions to overcome the authentication error occurred issue.

Check if extra characters added in Wi-Fi password

Ensure that no other extra characters are being added in the Wi-Fi password while you’re entering it. Key in the password carefully while viewing the characters, and then check if the authentication error occurs or not.

One-Click to Fix Wifi Authentication Error by Android System Repair

Android system repair is considered the most effective way to fix Wifi Authentication Error. As the bottom-layer Android system files may be corrupted unconsciously with days of phone use, the Wifi Authentication Error may be one of the symptoms.

So Android repair requires programming knowledge to do it?

No! With Dr.Fone - System Repair (Android), you can do Android repair in just a few steps and get all issues like Wifi Authentication error fixed easily.

Dr.Fone - System Repair (Android)

An easy-to-operate tool to fix Android system issues like a Wifi authentication error

  • Fixes all Android system issues like a black screen of death, Wifi authentication error, etc.
  • One-click to fix the Wifi authentication error. No technical skills required.
  • Supports all the new Infinix Note 30 devices like Galaxy S8, S9, etc.
  • Easy-to-follow instructions provided on each of the screens.

3981454 people have downloaded it

Here are the steps to fix Wifi Authentication Error by Android system repair:

Note: Android repair is effective to permanently fix Wifi Authentication Error, but may wipe out the existing phone data. Backup all the important Android data to PC before you go on.

  1. After the Dr.Fone tool is downloaded, install, and launch it. You can see the following screen.

fix Wifi Authentication Error by android repair

  1. Connect your Infinix Note 30 to the computer, and select “Android Repair” in the middle.

fix Wifi Authentication Error by selecting option

  1. Select all the details that match your device, and click “Next”.

fix Wifi Authentication Error by selecting option by selecting device info

  1. Next up, you should boot your Infinix Note 30 in download mode by following the on-screen instructions.

fix Wifi Authentication Error in download mode

  1. Allow the program to download the corresponding firmware. After that, the Android repair will start and get the Wifi Authentication Error fixed in minutes.

Wifi Authentication Error fixing process

Use static IP address instead of DHCP

DHCP, or Dynamic Host Configuration Protocol is the default IP address assignment for the Wi-Fi settings on many devices. Whereas DHCP can cause IP address conflict during the dynamic IP address assignment. So, you’d better change “DHCP” to “Static” to see if the authentication error persists.

Step 1: Head to the “Settings” of your Infinix Note 30 and then opt for “Wireless and Networks” followed by “WLAN/WiFi”.

Step 2: Now, hit on the WiFi network that is showing “authentication error occurred”.

Step 3: Depending on your Infinix Note 30 model, look for “IP Settings” and tap on it. Now, switch the “DHCP” to “Static”.

Step 4: Note down the static IP address fields and wipe off all the fields. Punch it in again and then save it.

change dhcp settings of wifi

Check carefully for duplicate Wi-Fi names before you connect

Perhaps, you might connect to a WiFi with a similar name. There are good chances that some users do not modify their WiFi network name and possibly, your neighbor may have the same WiFi network, service provider. Therefore, ensure you connect to the correct WiFi network.

Reset the Wifi network

One of the easiest ways to fix the authentication problem of Wifi is to reset the network. To do this, you would be required to forget the respective network first and then connect to it again. This can be done by simply following these steps.

1. Firstly, you need to forget a Wifi network. To do it, go to your phone’s Settings > WiFi and network. From here, you can see a list of all the Wifi hotspots that your phone connects to. Select the network you wish to forget.

Select the network

2. When you would select a network, it will provide the basic information related to it. Just tap on the “Forget” button and agree to the pop-up message. This will erase the network’s information from your device.

tap on the “Forget”

3. Afterward, turn on your Wifi again and tap to the network you wish to connect to. Simply provide the credentials and tap on the “Connect” button to reestablish the connection. This way, you can reset the network successfully.

tap on the Connect button

Modify network connection

If the above solution won’t work, then you would be required to walk the extra mile to fix the Infinix Note 30 Wifi problem. After you reset a network connection, if still getting issues regarding the authentication of the network, you need to modify the connection. In this technique, you will be changing the IP settings on your phone to alter the way it establishes a secure connection. You can do it by following these steps.

1. To start with, visit your phone’s Settings and open the Wifi page.

open the Wifi page

2. This will display a list of all the Wifi networks that are associated with your device. Just long-tap on the Wifi network that you wish to modify. It will open another pop-up window. From here, tap on the option of “Manage network settings”. Sometimes, users also get an option of “Modify network settings” here as well. Simply select it to proceed.

Modify network settings

3. It will display basic information related to your Wifi network. Just tap on the “Show advanced options” button to access more options related to the network setting.

Show advanced options

4. From the IP Settings menu, change the field from DHCP to Static. This will let you establish a static connection between your device and the router.

change the field

5. As soon as you will change it to static, you will get different fields related to your network’s IP address, gateway, DNS, and more. Simply fill these fields and tap on the “Save” button once you are done.

fill these fields

Now, try to connect to the Wifi hotspot again. You would be able to overcome the authentication problem of Wifi.

Change Network Security Type

It has been observed that, when we connect to Wifi, our device chooses a wrong security type. This clashes with the default security protocol of the router and authentication error occurred due to this. If your device is facing the same issue, then it can be fixed by simply changing its security type. To do this, follow these instructions:

1. To change the security type of a network, you need to “Add the network”. If you already have the Wifi network saved, then simply forget the network by following the above-mentioned tutorial.

2. Now, turn on your device’s Wifi and tap on the option of “Add network”. Here, you would be asked to give a network name and select the security type. To manually select it, tap on the “Security” option.

tap on the “Security”

3. From here, you will get a list of various security protocols that you can pick. Select “WPA/WPA2-PSK” and save your selection.

Select “WPA/WPA2-PSK”

Now, try to connect to the network again. Most likely, it will let you fix the authentication error on your device.

Update Android firmware to the latest

There are instances where an outdated OS version of your Infinix Note 30 may create a hindrance in establishing a connection between your device and the WiFi network. You need to update your Android firmware to the latest version and then check if the problem persists or not.

Step 1: Launch “Settings” of your Infinix Note 30 and then get into the “About Phone” option.

Step 2: Now, opt for the “System Update” option. If the update is available, get your device updated to the latest OS version.

Restart the router and reset Android network settings

Sometimes, the WiFi router may hang up while establishing a connection and therefore, the wifi authentication problem occurs. Try restarting your Wi-Fi router and then check if your device connects successfully. If this doesn’t work, try to reset your Android Network Settings .

Bonus tip: Turn Airplane mode on/off

By simply turning on the Airplane mode (and later turning it off), you can easily fix the authentication problem Wifi most of the time. You can find a toggle button for Airplane mode on the notification bar of your phone. If you can’t find it there, then go to your phone’s Settings > Connection > More Networks and turn on the feature of “Airplane Mode”.

go to Connection

Let it do for a while. Afterward, turn it off and try to connect to the Wifi network again.

After following these quick and easy suggestions, you would be able to fix the Infinix Note 30 Wifi problem for sure. Even if you use any other Android device, then its authentication error can easily be resolved after these effective solutions. Go ahead and give these expert solutions a try and let us know about your experience as well. If you have any other solution to fix the authentication problem Wifi, then share it with us as well in the comments.

Play Store Stuck on Downloading Of Infinix Note 30? 7 Ways to Resolve

Part 1: Symptoms when “Play Store Stuck on Downloading”

Just as any problem gives some indication of anything wrong is going to befall. Similarly, a user does feel some unexpected turns of events resulting in Play Store to stick at downloading. If one happens to see that the progress bar has suddenly frozen to a certain scope and taking ages to march any further, it is treated as the first signs for Play store not working properly. Another, such scenario is where your apps are not able to download easily. Rather, the Play store reflects a message downloads are yet in the pending queue. If one happens to witness such problems, these can be in fact be giving you the warning signal of the Play store problem

Part 2: Causes of why “Play Store Stuck on Downloading”

With technology, uncertainties are bound to happen. It becomes quite tricky to analyze the real problem and craft a solution. As, there can be several causes that might be disturbing the smooth functionality of Play store. Here are some collated issues that we’ve gathered that are indicative of the cause.

  1. The time is not rightly setup: Sometimes, the unexpected root cause of play store failing to work is due to the date and time not set up rightly. If the system time is not according to the standard timing, then the application can misbehave.
  2. Fluctuations in internet connection: If internet speed is running too low or has weaker connection, Play Store download stuck at 99 problem may arise out. Always, use a good speed of internet.
  3. Get rid of Cache: Extras of cache can pose to be problematic in the working of applications. Users must timely clean their devices so as to brush away any kind of cache memory.
  4. Outdated version of Play store app: Users generally do not feel the urge for updating the play store app. It is important to use only the updated version so as the functioning of Google Play app is not affected.

Part 3: 7 fixes for Play Store stuck on downloading

3.1 Check SD card and phone storage space

All the applications, data of one’s device is generally loads directly in phone’s storage or the SD card (if plugged). Hence, it is crucial to check whether your phone storage or SD is not fully occupied. As it can indirectly be the reason why the issue of “**Play Store download stuck at 99%**” might occur. Ensure to get rid of any application that you are no longer using. Or, consider deleting any picture, videos or documents that aren’t required by you.

3.2 Check Wi-Fi or cellular data connection

Sometimes, it’s not your phone that is going all faulty, the root cause might be the internet connection. If the internet is running low or does not seem to be stable, then the play store download problem may occur. Users must ensure that the Infinix Note 30 device they are working should have a stable network connection so as to combat the problem. Then, they can try downloading the application and check if the problem is prevalent or not.

3.3 One click to fix corrupted Play Store components

The world of internet and its intricacies are beyond a novice’s realm. Chances of malfunctioning of Google Play Store may be due to the components relating to Play Store may have gone corrupted. To resolve such issue, the need of a good software that is courageous enough to tackle all kinds of issues is need. For that, the only perfect solution is Dr.Fone - System Repair (Android), an impeccable software useful in providing speedy recovery of your phone. With it you can ward away the issues like boot problem, black screen of death, phone stuck etc.

Dr.Fone - System Repair (Android)

Android repair tool to fix Play Store stuck on downloading

  • Can easily deal with all kinds of problems disrupting the activities of Android phone including app crashes, system crash, black screen of death, Play Store stuck on downloading。
  • 1-click technology helpful in repairing rare kinds of issues like phone stuck in boot loop, recovery mode, Infinix Note 30 logo or Android devices getting bricked.
  • Supports compatibility with several kinds of Android phones, including the all Infinix Note 30 models even the Infinix Note 30 S9.
  • The easy to use interface is crafted with underlying features and functionalities in a right manner.
  • Provides 24 hours customer assistance to users for resolving queries or problems.

3,224,929 people have downloaded it

Step by Step Tutorial

Here is the complete guide which will help users in understanding how Dr.Fone - System Repair (Android) can vanish Play store download problem completely.

Step 1: Launch Dr.Fone - System Repair (Android) and connect device

First of all, load the program on PC. In the interim, draw connection of device with phone using a genuine cable. Over the interface, tap on “System Repair” mode.

fix play store stuck on downloading

Step 2: Select Android Repair mode

Over the following screen, select “Android Repair” placed at the left panel to resolve play store stuck issue and press “Start” button too!

play store stuck on downloading - go to android repair

Step 3: Fill in the information

It is important to add in all the necessary information for successful execution of program. Make sure to give details of “Brand”, “Name”, “Country”, “Model” and all other fields.

play store stuck on downloading - fill in info

Step 4: Ensure to Download Firmware

Now, follow the on the on-screen prompts to boot Android phone into the download mode. Once done, you’re ready to download the suitable firmware package by hitting the “Next”.

Fret not, the program will automatically detect the most suitable firmware for your device.

play store download pending - download firmware

Step 5: Repair Android phone

After the package downloads, program will repair all kinds of problems surfacing over your phone automatically. This way, the Play store stuck on downloading will get resolved fully.

get to repair android to fix play store download pending

3.4 Clear data and cache of Play Store and download again

Did you know the piling up of cache memory can certainly pull off a great deal for Play Store getting stuck? Cache data may generally stash the data so that you can access it even in future course. But, this do east up a good chunk of space and result in the misbehavior of Play Store app. You can opt to brush away Play store stuck on downloading by using the following steps.

  1. Get your Infinix Note 30 and visit “Settings”.
  2. Then, surf for “Application manager” option and launch “Google Play store” option.
  3. From there, click on “Cached Data” and select the “Clear Cache” option.
  4. Optionally, make use of “Force Stop” feature to halt the functioning of the app.
  5. At last, reboot/restart your smartphone.

clear data to fix play store download pending

3.5 Update Play Store to the latest version

When was the last time you cared to update your Play store app? Generally, users overlook the need of updating the application. As, they think that it may not be of any greater importance. But, in reality working in an outdated version can directly impact Play Store and cause download problem. Follow the below steps to update Play Store to latest version.

  1. From phone, just launch Google Play Store app from app drawer.
  2. Press the 3 horizontal lines icon over the top and locate “Settings” from the left menu.
  3. In Settings, browse for “Play Store Version” located under “About” section.
  4. Tap on it, if it shows that Play Store app is not updated then proceed with the on-screen prompts to update it to the latest version.

update device to fix play store download pending

3.6 Try another Google account

If you’re unable to see a streak of hope and wondering why my Play Store is still showing download pending. Well, some unexpected issue might be there with your Google account. As, there are times where your existing Google account can be the hurdle. Therefore, trying your hand in some other Google account might assist to work things out.

3.7 Avoid downloading large apps

Last but certainly not the least, users must avoid downloading large applications. Especially those games that eats a whopping number of 300+MB of your space. You must always watch out on size of the application is and only then craft the decision to load it on your device. This may help out in keeping the Play store stuck on downloading problem at bay.

Full Guide: How To Fix Connection Is Not Private on Infinix Note 30

Are you encountering the “your connection is not private” issue on your phone? We found many Android users have increasingly expressed their frustrations with this recurring problem while browsing on the internet.

Usually, you can just reload the page to fix the error. But in case it doesn’t help, you may need to look for more advanced solutions. In the following discussion, we will delve into why this “your connection is not private” on Android happens and explore solutions that work for you.

Part 1: Addressing Your Connection Is Not Private on Android

First of all, what does “your connection is not private” on Android mean? To answer this question, it’s essential to understand that this error is often associated with Secure Socket Layer (SSL) protocol issues.

SSL is a cryptographic protocol created to establish a secure communication channel over the internet. Its primary purpose is to ensure the confidentiality and integrity of data exchanged between a user’s device and a website’s server.

The error message appears when there’s a problem with the SSL/TLS (Transport Layer Security) certificate of the website you are trying to access. This certificate is a digital document that authenticates the website and encrypts the data transmitted between the user’s device and the server.

Your connection is not private error on Android.

Some common factors that could trigger the “your connection is not private” on Chrome Android error:

  1. Expired or invalid SSL certificate of the website;

Certificates are issued for a specific period, and if the website owner fails to renew it in time, your browser will detect it as not secure.

  1. There is a mismatch between the domain on the certificate and the actual domain you are trying to visit;

This discrepancy might occur due to a misconfiguration on the website or, in some cases, due to a man-in-the-middle attack where a third party intercepts the communication between your device and the server.

  1. No HTTPS enforcement;

Another reason for the issue is if the installed SSL certificate doesn’t turn on the “force HTTPS” option. This means visitors might be using the non-secure HTTP version of the site instead of the safe URL.

So, the error serves as a warning to users, indicating that the connection may not be secure and sensitive information could be at risk.

Browsers, including those on Android devices, prioritize user safety and privacy. They will block access to potentially compromised websites to prevent data theft or unauthorized access. That’s why when you get the “your connection is not private” message on Android, you can’t access the website.

Part 2: What The Error Codes in “Your Connection Is Not Private” Mean

When “your connection is not private” on Chrome Android error shows up, it often comes along with specific error codes that can indicate the root cause of the issue. Understanding these error codes is crucial for troubleshooting and resolving the problem effectively.

  1. ERR_CERT_SYMANTEC_LEGACY: Unsupported Symantec-issued certificate

This error code indicates that the website you are attempting to access is equipped with an unsupported Symantec-issued certificate. Symantec, a prominent Certificate Authority, had faced concerns about the security of its certificate issuance processes.

As a result, major browsers, including Google Chrome, no longer support certificates issued by Symantec. If you encounter this error, it implies that the website’s SSL certificate is outdated and needs to be updated with a certificate from a trusted Certificate Authority.

  1. NET::ERR_CERT_AUTHORITY_INVALID: Unauthenticated SSL certificate

The presence of this error code suggests that the SSL certificate of the website cannot be authenticated by your browser. This could occur if the certificate is self-signed or issued by an unrecognized Certificate Authority.

  1. NET::ERR_CERT_DATE_INVALID: Date and time mismatch

This error code points to a discrepancy between your Infinix Note 30’s date and time settings and the information on the website’s SSL certificate, as they have expiration dates. If the date and time settings on your device are incorrect, it may prevent the certificate from being validated. Correcting your device’s date and time settings should resolve this issue.

  1. SSL certificate error: Generic or unspecified problem

This is a more generic error message that indicates a problem with the website’s SSL certificate without specifying the exact nature of the issue. It could indicate various issues, such as an expired certificate, a misconfiguration in the certificate chain, or other SSL-related problems.

Part 3: How To Fix Your Connection Is Not Private on Android

Encountering the “your connection is not private” error on Android can be a frustrating experience. Fortunately, there are various methods to address and fix this issue, depending on its underlying cause.

In this section, we will explore some effective solutions to help you regain a secure and private connection.

Method 1: Clear your cache

When you use the internet, web browsers store information about your online activities in cached data and cookies to speed things up. However, having too much of this data can cause problems instead. It might even stop your browser from connecting securely.

So, clearing your browser cache and data can be a quick and simple “your connection is not private” Android fix. Follow the steps here:

  • Step 1: Open and launch Chrome.
  • Step 2: Access the Menu (the three dots button) to open the Settings. Select Privacy and Security > Clear Browsing Data.
  • Step 3: Opt for the “All Time” option and click “Clear Data” to erase your cache.

Clear the browser's cache and data.

After successfully clearing your browser cache and data, revisit the website to check if the problem persists.

Method 2: Repair the Android system

Addressing the “your connection is not private” to fix on Android involves examining both the Infinix Note 30 device and the website. If clearing browser data doesn’t help, there might be an issue with your Android system. One solution is to use the Wondershare Dr.Fone system repair tool to fix the issues safely.

How to perform system repair with Dr.Fone:

  • Step 1. Open the Repair Tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Infinix Note 30. Choose System Repair and pick Android as your device type.

Open Dr.Fone System Repair tool.

safe Downloadsafe & secure

4,322,863 people have downloaded it

  • Step 2. Begin Repair

Click Start on the new screen to kick off the repair. Since you’re dealing with a connection private issue on Android, select System Damage.

Select the problem and begin the repair.

  • Step 3. Fill in the Infinix Note 30 device Details

The platform will detect your Infinix Note 30’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Confirm your Infinix Note 30's details.

  • Step 4. Activate Download Mode

Follow the instructions to put your Infinix Note 30 into Download Mode. Once in Download Mode, you will start downloading the firmware.

Activate Download mode to download the firmware.

  • Step 5. Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar.

Confirm the repair process.

When done, click Done if your Android starts properly. If not, click Try Again to repeat the process.

Method 3: Check and fix the date and time on your Android

Since the error code “NET::ERR_CERT_DATE_INVALID” indicates a mismatch between the date and time on your device and your browser, you need to adjust the date and time settings on your Android to fix it.

The specific steps can vary based on your Android model, but the general approach involves locating the “date and time” settings on your phone. How to fix the date and time on Android to bypass “your connection is not private” on Chrome Android:

  • Step 1: Go to your Infinix Note 30’s Settings > Date & Time.
  • Step 2: Switch on the “Automatic Date & Time” to sync with the network-provided time.

Check and fix the Android's date and time.

Method 4: Perform factory reset

If nothing else works, there might be malware on your phone causing trouble. It’s crucial to eliminate this threat before further damage occurs. The recommended action is to perform a factory reset on your phone.

However, keep in mind that this process can result in data loss, so it’s essential to back up your data beforehand. Follow the steps to perform a factory reset on Android:

  • Step 1: Go to your Android Settings.
  • Step 2: Select Backup and Reset > Factory data reset. Then, opt to erase all data.

Perform a factory reset.

Most of the time, you won’t need to go to the extreme of a factory reset. The simpler solutions mentioned earlier should take care of the Security Certificate Error on your Android.

Conclusion

By now, you should have a good grasp of the “Your Connection Is Not Private” problem on Android. This issue typically arises from complications with the SSL certificate of the website, designed to ensure a secure connection.

When you see the error message, it often comes with specific codes that indicate the underlying problem. Several methods can be employed to fix the “Your Connection Is Not Private” on Android. Clearing the browser cache, repairing the Android system using tools like Dr.Fone, checking and fixing date and time settings, and performing a factory reset as a last resort are among the solutions.

By prioritizing user safety and following the step-by-step approach in this guide, you can navigate and resolve this common internet browsing challenge on your Infinix Note 30s.


  • Title: Authentication Error Occurred on Infinix Note 30? Here Are 10 Proven Fixes | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-19 10:38:47
  • Updated at : 2024-03-21 14:10:17
  • Link: https://howto.techidaily.com/authentication-error-occurred-on-infinix-note-30-here-are-10-proven-fixes-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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