Authentication Error Occurred on Itel A60s? Here Are 10 Proven Fixes | Dr.fone
Authentication Error Occurred on Itel A60s? Here Are 10 Proven Fixes
There are times when users get an authentication error while they connect to a Wifi network. The problem is mostly found in Android whenever a device tries to establish a connection to Wifi. If your device is also experiencing an authentication problem Wifi, then don’t worry. It can easily be resolved. In this post, we will make you familiar with the root cause for the Itel A60s Wifi problem and how you can resolve whenever authentication error occurred on your device.
Part 1: Any idea about the Wi-Fi authentication problem?
Wi-Fi authentication has to be done every time you wish to connect to a Wi-Fi network over your smartphone or laptop. To authenticate yourself and connect to the protected Wi-Fi network, you need to have the password of it. But if after you’re putting in the correct password and still experiencing the wifi authentication problem. Here’s what you need to know.
Authentication error occurs when the “deal” between the Wi-Fi router and device fails due to certain reasons. First, the Itel A60s device sends the password of the network and the “connect” request in an encrypted format to the Wi-Fi router. Then, the router decrypts the password and compares the password saved on it. Now, if the password matches, it sends affirmation for the “connect” request, and then the Itel A60s device is allowed to connect to the network.
Part 2: Why Authentication Error Occurred when Connecting to Wifi?
There could be plenty of reasons for facing an authentication error on your device. Most of the time, it occurs whenever a Wifi router seems to malfunction. Furthermore, if your phone has been recently updated, then chances are that there could be an issue with its drivers. A security attack can also make your device malfunction as well. An unstable connection or a router blockage can also be a reason for this issue.
In this scenario, whenever you try to connect to a Wifi network (even after supplying the correct password and username), it doesn’t connect to it. Instead, it displays an authentication error occurred promptly. Thankfully, there are plenty of ways to overcome the authentication problem Wifi. In the next section, we have provided three different solutions to fix the Itel A60s Wifi problem (as it mostly happens on Android devices).
Part 3: 10 Solutions to Fix Wifi Authentication Error
Before we make you familiar with different fixes for the Wifi authentication error, it is important to check your router beforehand. Chances are that you could be getting the authentication error because your router is not functioning properly. You can restart it and try to connect any other device to it as well to check it. After making sure that there is no problem with your network or router, follow these suggestions to overcome the authentication error occurred issue.
Check if extra characters added in Wi-Fi password
Ensure that no other extra characters are being added in the Wi-Fi password while you’re entering it. Key in the password carefully while viewing the characters, and then check if the authentication error occurs or not.
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Android system repair is considered the most effective way to fix Wifi Authentication Error. As the bottom-layer Android system files may be corrupted unconsciously with days of phone use, the Wifi Authentication Error may be one of the symptoms.
So Android repair requires programming knowledge to do it?
No! With Dr.Fone - System Repair (Android), you can do Android repair in just a few steps and get all issues like Wifi Authentication error fixed easily.
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An easy-to-operate tool to fix Android system issues like a Wifi authentication error
- Fixes all Android system issues like a black screen of death, Wifi authentication error, etc.
- One-click to fix the Wifi authentication error. No technical skills required.
- Supports all the new Itel A60s devices like Galaxy S8, S9, etc.
- Easy-to-follow instructions provided on each of the screens.
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Here are the steps to fix Wifi Authentication Error by Android system repair:
Note: Android repair is effective to permanently fix Wifi Authentication Error, but may wipe out the existing phone data. Backup all the important Android data to PC before you go on.
- After the Dr.Fone tool is downloaded, install, and launch it. You can see the following screen.
- Connect your Itel A60s to the computer, and select “Android Repair” in the middle.
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- Select all the details that match your device, and click “Next”.
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- Next up, you should boot your Itel A60s in download mode by following the on-screen instructions.
- Allow the program to download the corresponding firmware. After that, the Android repair will start and get the Wifi Authentication Error fixed in minutes.
Use static IP address instead of DHCP
DHCP, or Dynamic Host Configuration Protocol is the default IP address assignment for the Wi-Fi settings on many devices. Whereas DHCP can cause IP address conflict during the dynamic IP address assignment. So, you’d better change “DHCP” to “Static” to see if the authentication error persists.
Step 1: Head to the “Settings” of your Itel A60s and then opt for “Wireless and Networks” followed by “WLAN/WiFi”.
Step 2: Now, hit on the WiFi network that is showing “authentication error occurred”.
Step 3: Depending on your Itel A60s model, look for “IP Settings” and tap on it. Now, switch the “DHCP” to “Static”.
Step 4: Note down the static IP address fields and wipe off all the fields. Punch it in again and then save it.
Check carefully for duplicate Wi-Fi names before you connect
Perhaps, you might connect to a WiFi with a similar name. There are good chances that some users do not modify their WiFi network name and possibly, your neighbor may have the same WiFi network, service provider. Therefore, ensure you connect to the correct WiFi network.
Reset the Wifi network
One of the easiest ways to fix the authentication problem of Wifi is to reset the network. To do this, you would be required to forget the respective network first and then connect to it again. This can be done by simply following these steps.
1. Firstly, you need to forget a Wifi network. To do it, go to your phone’s Settings > WiFi and network. From here, you can see a list of all the Wifi hotspots that your phone connects to. Select the network you wish to forget.
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2. When you would select a network, it will provide the basic information related to it. Just tap on the “Forget” button and agree to the pop-up message. This will erase the network’s information from your device.
3. Afterward, turn on your Wifi again and tap to the network you wish to connect to. Simply provide the credentials and tap on the “Connect” button to reestablish the connection. This way, you can reset the network successfully.
Modify network connection
If the above solution won’t work, then you would be required to walk the extra mile to fix the Itel A60s Wifi problem. After you reset a network connection, if still getting issues regarding the authentication of the network, you need to modify the connection. In this technique, you will be changing the IP settings on your phone to alter the way it establishes a secure connection. You can do it by following these steps.
1. To start with, visit your phone’s Settings and open the Wifi page.
2. This will display a list of all the Wifi networks that are associated with your device. Just long-tap on the Wifi network that you wish to modify. It will open another pop-up window. From here, tap on the option of “Manage network settings”. Sometimes, users also get an option of “Modify network settings” here as well. Simply select it to proceed.
3. It will display basic information related to your Wifi network. Just tap on the “Show advanced options” button to access more options related to the network setting.
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4. From the IP Settings menu, change the field from DHCP to Static. This will let you establish a static connection between your device and the router.
5. As soon as you will change it to static, you will get different fields related to your network’s IP address, gateway, DNS, and more. Simply fill these fields and tap on the “Save” button once you are done.
Now, try to connect to the Wifi hotspot again. You would be able to overcome the authentication problem of Wifi.
Change Network Security Type
It has been observed that, when we connect to Wifi, our device chooses a wrong security type. This clashes with the default security protocol of the router and authentication error occurred due to this. If your device is facing the same issue, then it can be fixed by simply changing its security type. To do this, follow these instructions:
1. To change the security type of a network, you need to “Add the network”. If you already have the Wifi network saved, then simply forget the network by following the above-mentioned tutorial.
2. Now, turn on your device’s Wifi and tap on the option of “Add network”. Here, you would be asked to give a network name and select the security type. To manually select it, tap on the “Security” option.
3. From here, you will get a list of various security protocols that you can pick. Select “WPA/WPA2-PSK” and save your selection.
Now, try to connect to the network again. Most likely, it will let you fix the authentication error on your device.
Update Android firmware to the latest
There are instances where an outdated OS version of your Itel A60s may create a hindrance in establishing a connection between your device and the WiFi network. You need to update your Android firmware to the latest version and then check if the problem persists or not.
Step 1: Launch “Settings” of your Itel A60s and then get into the “About Phone” option.
Step 2: Now, opt for the “System Update” option. If the update is available, get your device updated to the latest OS version.
Restart the router and reset Android network settings
Sometimes, the WiFi router may hang up while establishing a connection and therefore, the wifi authentication problem occurs. Try restarting your Wi-Fi router and then check if your device connects successfully. If this doesn’t work, try to reset your Android Network Settings .
Bonus tip: Turn Airplane mode on/off
By simply turning on the Airplane mode (and later turning it off), you can easily fix the authentication problem Wifi most of the time. You can find a toggle button for Airplane mode on the notification bar of your phone. If you can’t find it there, then go to your phone’s Settings > Connection > More Networks and turn on the feature of “Airplane Mode”.
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Let it do for a while. Afterward, turn it off and try to connect to the Wifi network again.
After following these quick and easy suggestions, you would be able to fix the Itel A60s Wifi problem for sure. Even if you use any other Android device, then its authentication error can easily be resolved after these effective solutions. Go ahead and give these expert solutions a try and let us know about your experience as well. If you have any other solution to fix the authentication problem Wifi, then share it with us as well in the comments.
How to Fix Unfortunately, Contacts Has Stopped Error on Itel A60s
Have you recently noticed a message stating “Contacts has stopped”? This is enough to take away all your peace. As, our native contacts app stashes all our useful contacts which are time and again needed by a user. It’s malfunctioning is enough to give us chills. But, why the Itel A60s or any other Android device incurs such problems?
It can occur while you launch the app or while you’re in the app already finding the required contact or when any other application is trying to gain access to it. So, to rage a battle with this issue, you need to seek help of some powerful methods in killing down the issue of contacts app crashes. And, the best part is that you’ve secured yourself by reaching the right place. We will be taking an in-depth discussion on several methods that may prove to be helpful. Let’s read them up here now.
Part 1: Get Android system fixed in one click
We’re always in search of a method that provides handy solution in a quite speedy and hassle-free manner. There are hundreds of tips and tricks for the same. You never know the possibility of firmware being the major drawback. No amount of manual methods can beat the performance of Dr.Fone - System Repair (Android).It is capable of providing 100% solution to any kind of issues, your phone gets troubled with. It is designed with the technology of combating the problem of black screen of death, app crashes and several other issues. In just a single-click, ward off the issue and free your device with errors
Dr.Fone - System Repair (Android)
Fix Contacts app crashing on Android in one click
- Incorporates with 1-click technology to resolve any issues occurring in your Itel A60s. Black screen of death, app crash, system crash, faulty issues etc.
- fone – Repair (Android) interface is extremely simple for users and lays functionalities aptly.
- One of its kind software with highest success rate in the market.
- Fully compatible with all kinds of Android phones, models, as well as the popular carrier.
- It provides users with 24 hours customer care service to resolve queries.
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In this tutorial, we will learn the methodology of addressing the contacts keep stopping problem and gain triumph over it.
Step 1: Load program and draw connection of device
Download Dr.Fone - System Repair (Android) on PC. While program installs, use USB cable to connect device with system. From interface, tap on “System Repair” main window.
Step 2: Opt for Android Repair option
You’ll be directed to the “System Repair” screen where you have to opt for “Android Repair” options appearing over the left panel of the program. After that, do not forget to press “Start”.
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Step 3: Key in device information
From following screen, fill the fields of “Brand”, “Name”, “Model”, “Country” and several other parameters. Then, tap on “Next” option to proceed further.
Step 4: Download Firmware package
Just follow the on-screen steps for booting your Itel A60s into download mode. Then, hit the “Next” button to proceed with downloading the most suitable firmware package for your Itel A60s.
Step 5: Repair Android phone
Once the software downloads, the program will automatically repair any issues irking over your phone. Now, your phone is all free from contacts error.
Part 2: 9 Common ways to fix “Unfortunately, Contacts Has Stopped”
2.1 Restart Android system
Our response to any minuscule issue is straightaway restarting phone. This helps in clearing out any problem that might have disrupt the functioning of phone. So, to fix the problem of “Contacts app won’t open”, you too can try out your hand in this method.
- Get hold of your Android system and long press the power button.
- This will fadeout the main screen and showcase several options from where you’ve to tap on “Reboot/Restart” mode.
Now, your device will quickly reboot the Itel A60s device. Once, the Itel A60s device regains its normal state, check whether the issue is coming again or not.
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The cache memory basically stashes the copies of the concerned application. It is indeed a streak of copies of the desired app storing information and incurring additional space on the storage. This might be the reason why the contact app crashes rapidly on your Itel A60s. Hence, it can prove to be a good remedy for this problem. Just follow down the steps mentioned below-
- First of all, go to “Settings” application from the app drawer or from the notification panel.
- Now, surf and select for “Applications” or “Apps & notifications”.
- Here, you need to browse for “Contacts” app and open it.
- On “Contacts” app, just tap on “CLEAR CACHE” and “CLEAR DATA” button. This will prompt the cache memory to be cleared.
2.3 Wipe cache partition
As we know the cache memories are the temporary files build by the firmware. These are of little importance as they are bound to become a bit more corrupted in nature. And sometimes, may indirectly become a hurdle for the working of contacts app. It is good if the Itel A60s device is cleared off from the caches. Instead of manually wiping down the cache memory, we will understand how to clear off the cache partition in the following steps.
- From device, just power off your device. Then, press the “Volume Down + Power” button with “Home” combinations together.
- In a moment’s time, lose fingers from the “Power” button but do not release fingers from “Volume Down” and “Home” buttons.
- Once you view the “Android System Recovery” screen, just lose the “Volume Down” and “Home” buttons.
- Over the options available, just opt for “wipe cache partition” by tapping the “Volume down” button until the desired option is highlighted.
- Finally, push the “Power” key to give consent to the selection.
- After, the process is through there will be an option for “Reboot System Now”. Tap on it and restart the Itel A60s device.
2.4 Disable Google+ app
The root cause for detecting any problem is not very easy. You never know the overloading of Google + application might have directly impacted contacts app crashes. To resolve it, disabling it may prove to be a helpful solution. Here is the quick reference for disabling Google+ application.
- First of all, visit “Settings” from your Itel A60s.
- In “Settings”, visit the “Application Manager” or “Applications” menu and browse for “Google +” app.
- From the application main page, you can choose to do either of the methods:
- Either, completely disable the application to work by pressing on “Force stop” or “Disable” feature.
- Or, brush away the unnecessary cache piled up on your storage by using “Clear Cache” functionality.
There will be a prompt stating that the application may misbehave. However, you must disable the feature and check whether it worked out for you or not.
2.5 Update your device software
Many a times, we skip updating our device software thinking it is of less importance. In fact, one must not miss out the updates that occurs in phone. As, without the updates, the scope of some applications are affected to some extent. For its better functioning and avoiding issues like “contacts keep stopping”, here is how you should update device software.
- First and foremost, head on to “Settings” menu. Over there, click on “About Device”.
- There, you need to tap over “Software Update”.
The device will now check whether there are any updates available for your device. If yes, then update application right away.
2.6 Reset App Preferences
As stated, the malfunctioning of contacts can be due to be any unexpected reason. Hence, users can opt for resetting app preferences. This may prove to be helpful in brushing away the issue of “Contacts app won’t open”.
- Launch “Settings” app and surf for “Apps” or “Applications” option on your Itel A60s.
- Just, tap over the three dots appearing at the upper right section and then tap on “Reset app preferences”.
- At last, just select “Reset default apps”.
2.7 Delete voicemail
Do you happen to exchange voicemails quite often? It can trigger to be the reason for contact app crashes. If your device happens to have a bulk of voicemails, you must get rid of them sooner or later. As, these might standout to be the prime reason for contacts stopping on Itel A60s. If you’re unaware about the procedure of removing all kinds of voicemails, you can proceed to make use of the following steps.
- Start with, launching the “Google Voice” app.
- From there, duly opt for “Voicemail”.
- Just click on the press menu option and at last select “Delete” option.
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Some applications contain some unwanted advertisements and some elements of malware. This can be enough for disrupting the functionality of the built-in contact app won’t open. It is crucial for your phone to be detoxed from such elements. You need to manually scrap off such applications. Do, ensure to download the application from the genuine source for future use.
- On your Itel A60s, just go to “Home” screen and tap on “Apps” icon.
- Then, tap on “Settings” icon followed by going to “Applications” or “Apps & Preferences” menu.
- After that, tap on “Menu icon” which will showcase the apps installed on device.
- Simply, open the app and hit the “Uninstall” button to brush away that app. Repeat the same with other application(s).
Now, check whether you’ve fought the battle with the problem or not.
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2.9 Reset to Factory Settings
Last but not least, if all the methods falls flat to resolve the issue of contacts app won’t open. Then, it might be your device has some internal problem. This can be any software crash which might not be fixing with the aforementioned steps. That is where reset to factory settings may prove to be a good option. With this method, your phone will be cleared of all the components, settings and everything present in it. Here are is the comprehensive tutorial for biding bye to the problem of contacts app won’t open.
Note: Do ensure to take a backup of all the data available in your device. As, we don’t want you to regret afterwards.
- Just go to “Settings” and surf and select “Backup & Reset” option.
- You need to toggle on the option for performing the backup on your Google account.
- Then, tap on “Reset” button and then tick mark the option for resetting your phone.
8 Workable Fixes to the SIM not provisioned MM#2 Error on Itel A60s
SIM cards are small chips that act as a connecting medium between your cell phone and your carrier. It is programmed to help your carrier identify your cell phone account with certain information. And eventually, you are enabled to make calls and to make use of mobile internet. Now, if your device is showing “SIM not provisioned” on Android then it signifies that the connection to carrier network cannot be established or perhaps, your carrier isn’t able to identify your cell phone account.
Part 1. Why does the error “SIM not provisioned MM#2” pop up?
There can be numerous reasons behind the pop up that reads “SIM not provisioned” on Android. But basically, it most probably affects the users who have registered a new SIM card. If you get to experience this issue in other situations or if the SIM is not working in Android, then the problem is with the SIM card and needs to be replaced. Anyways, here is a list of situations when the “SIM not provisioned” error may bother you.
- You got a new SIM card for your new phone.
- You are transferring your contacts into the new SIM card.
- In case, the carrier network provider’s authorization server is unavailable.
- Perhaps, you’re out of the reach of the carrier coverage area and that too, without active roaming agreement.
- Though new SIM cards work flawlessly. But it is often necessary to get your SIM card activated due to security reasons.
Just in case, you haven’t bought any new SIM card and the one you were using was working fine until now, then the most probable reasons behind it could be listed below:
- If your SIM card is too old, possibly it might have gone dead, try replacing it.
- Perhaps, the SIM card was not properly inserted into the slot or there might be some dirt between the SIM and smartphone pins.
A yet another reason could be that your SIM card got deactivated by your carrier provider as it could have been locked to a particular phone. Now, if you insert such a SIM card to another device or a new device even, you may get to witness a message that reads “SIM not valid”.
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2.1 One click to fix the “SIM not provisioned MM#2” error on Android
Without talking any further, let’s straightly get to the first and the easiest way to repair SIM not provisioned issue on Android. For this purpose, we’re glad to introduce Dr.Fone - System Repair (Android) , one of its kind of tool that is capable of repairing almost all sort of Android OS issues in just a matter of few clicks. Whether it is SIM not provisioned on Android or SIM not working in Android or your device stuck in a boot loop or black/white screen of death. The most probable reason for these errors is Android OS corruption. And with Dr.Fone – Repair (Android) you can efficiently and effectively repair your Android OS in a hassle freeway.
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Step by step Tutorial to fix “SIM not provisioned MM#2” error
Step 1. Connect your Itel A60s
Download and launch the Dr.Fone toolkit on your computer and then opt for the “System Repair” option from the main interface. Meanwhile, get your Itel A60s connected with the computer using a genuine cable.
Step 2. Opt for Android Repair and key in important information
Now, hit on the “Android Repair” from the 3 options on the left, followed by hitting the “Start” button. From the upcoming screen, you’ll be asked to key in important device-related information, like brand, model, country, and carrier details. Hit “Next” afterward.
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Step 3. Boot your device in Download mode
You must put your device in Download mode for better repairing of your Android OS. Simply follow the onscreen guide to boot your Android in DFU mode and hit “Next” thereafter. Once done, the software will automatically start downloading the most compatible and recent firmware for your device.
Step 4. Initiate Repairing
As soon as the download completes, the software verifies the firmware and automatically initiates repairing your Itel A60s. Within a short period, you’ll notice that your Itel A60s has been successfully repaired.
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2.2 Ensure the SIM card is not dirty or wet
At times, the issue can be as simple as cleaning your SIM card and SIM slot properly. Ensuring that SIM is not wet either and then putting it back into its place. If this works, then the SIM not working in Android was due to the dirt or moisture that was preventing proper contact between SIM card pins and smartphone circuit.
2.3 Insert the SIM card correctly
If your SIM card was working properly until yet, there is a good possibility that the SIM card may have moved a bit from its actual location. Eventually, there is poor contact between the SIM card pins and the circuit. Try inserting your SIM card properly with the following steps.
- Power off your Itel A60s and with the help of Q pin, eject the SIM card holder from the SIM slot of your device.
- Now, grab a soft rubber pencil eraser and gently rub it in on the gold pins of SIM card to clean them properly. Then, with the help of a soft cloth wipe away the rubber residue from the SIM card.
- Next, push the SIM back into the SIM card holder properly and push it back into the SIM slot now.
- Turn your device back on and look if your SIM not provisioned on the Android issue is resolved or not.
2.4 Activate the SIM card
Usually, when you buy a new SIM card, it gets automatically activated within 24 hours of being plugged into a new device. But if that’s not happening in your case and you’re wondering how to activate SIM card, make use of the three options below to enable activation:
- Call your carrier service provider
- Send an SMS
- Log on to your carrier’s website and look for the activation page over it.
Note: The aforementioned options are straightforward and are quick ways to enable activation. It depends on your carrier network whether they support them.
2.5 Contact your carrier
Even if your SIM isn’t activated, grab another working device to make a phone call to your carrier or network. Ensure, to explain the entire situation and the error message to them. Be patient while they investigate the issue. It may eat up a heck load of time or may get resolved in a few minutes that completely depend upon the complexity of the issue.
2.6 Try the other SIM card slot
A yet another reason why SIM not working in Android can be because of the SIM card slot might have gone corrupted. Thanks to the dual SIM technology, you do not have to rush immediately to get it to check or repair. You can simply rule out this possibility by ejecting the SIM card from its original SIM slot and then replacing it into the other SIM card slot. If this solution did work out for you then it is obvious that the problem was with the SIM card slot that got corrupted. And hence, it was triggering SIM not responding issue.
2.7 Try the SIM card in other phones
Or just in case, you’ve still no joy and the SIM not provisioned on Android message is bothering you. Try making use of another Android device. Eject the SIM card from the Itel A60s device which is creating problems and try plugging it into other Itel A60s] and other smartphones. Perhaps, this will let you know whether the issue is with your device only or with the SIM card itself.
2.8 Try a new SIM card
Still, wondering how to fix SIM not provisioned? Perhaps, nothing worked for you, right? Well, on that note, you must head to your carrier store and request a new SIM card. Also, inform them about the “SIM not provisioned MM2” error, they will be able to execute proper diagnostics over your old SIM card and hopefully get it resolved. Or else, they’ll equip you with a brand new SIM card and swap the new SIM card into your device and get it activated in the meantime. Eventually, restoring the normal functioning of your device.
Conclusion
In wrapping up, SIM not provisioned errors on Android can be troubling, but they’re certainly fixable. There are several methods, from a simple device restart to reaching out to your network provider. But if these don’t work, we suggest trying Dr.Fone - System Repair (Android) . This tool is known for its ability to handle an array of Android issues and could be just what your device needs. Navigate your tech challenges with ease using Dr.Fone.
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- Title: Authentication Error Occurred on Itel A60s? Here Are 10 Proven Fixes | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 09:29:46
- Updated at : 2024-07-31 09:29:46
- Link: https://howto.techidaily.com/authentication-error-occurred-on-itel-a60s-here-are-10-proven-fixes-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.