Authentication Error Occurred on Realme Narzo 60 5G? Here Are 10 Proven Fixes | Dr.fone

Authentication Error Occurred on Realme Narzo 60 5G? Here Are 10 Proven Fixes | Dr.fone

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Authentication Error Occurred on Realme Narzo 60 5G? Here Are 10 Proven Fixes

There are times when users get an authentication error while they connect to a Wifi network. The problem is mostly found in Android whenever a device tries to establish a connection to Wifi. If your device is also experiencing an authentication problem Wifi, then don’t worry. It can easily be resolved. In this post, we will make you familiar with the root cause for the Realme Narzo 60 5G Wifi problem and how you can resolve whenever authentication error occurred on your device.

Part 1: Any idea about the Wi-Fi authentication problem?

Wi-Fi authentication has to be done every time you wish to connect to a Wi-Fi network over your smartphone or laptop. To authenticate yourself and connect to the protected Wi-Fi network, you need to have the password of it. But if after you’re putting in the correct password and still experiencing the wifi authentication problem. Here’s what you need to know.

Authentication error occurs when the “deal” between the Wi-Fi router and device fails due to certain reasons. First, the Realme Narzo 60 5G device sends the password of the network and the “connect” request in an encrypted format to the Wi-Fi router. Then, the router decrypts the password and compares the password saved on it. Now, if the password matches, it sends affirmation for the “connect” request, and then the Realme Narzo 60 5G device is allowed to connect to the network.

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Part 2: Why Authentication Error Occurred when Connecting to Wifi?

There could be plenty of reasons for facing an authentication error on your device. Most of the time, it occurs whenever a Wifi router seems to malfunction. Furthermore, if your phone has been recently updated, then chances are that there could be an issue with its drivers. A security attack can also make your device malfunction as well. An unstable connection or a router blockage can also be a reason for this issue.

In this scenario, whenever you try to connect to a Wifi network (even after supplying the correct password and username), it doesn’t connect to it. Instead, it displays an authentication error occurred promptly. Thankfully, there are plenty of ways to overcome the authentication problem Wifi. In the next section, we have provided three different solutions to fix the Realme Narzo 60 5G Wifi problem (as it mostly happens on Android devices).

Part 3: 10 Solutions to Fix Wifi Authentication Error

Before we make you familiar with different fixes for the Wifi authentication error, it is important to check your router beforehand. Chances are that you could be getting the authentication error because your router is not functioning properly. You can restart it and try to connect any other device to it as well to check it. After making sure that there is no problem with your network or router, follow these suggestions to overcome the authentication error occurred issue.

Check if extra characters added in Wi-Fi password

Ensure that no other extra characters are being added in the Wi-Fi password while you’re entering it. Key in the password carefully while viewing the characters, and then check if the authentication error occurs or not.

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One-Click to Fix Wifi Authentication Error by Android System Repair

Android system repair is considered the most effective way to fix Wifi Authentication Error. As the bottom-layer Android system files may be corrupted unconsciously with days of phone use, the Wifi Authentication Error may be one of the symptoms.

So Android repair requires programming knowledge to do it?

No! With Dr.Fone - System Repair (Android), you can do Android repair in just a few steps and get all issues like Wifi Authentication error fixed easily.

Dr.Fone - System Repair (Android)

An easy-to-operate tool to fix Android system issues like a Wifi authentication error

  • Fixes all Android system issues like a black screen of death, Wifi authentication error, etc.
  • One-click to fix the Wifi authentication error. No technical skills required.
  • Supports all the new Realme Narzo 60 5G devices like Galaxy S8, S9, etc.
  • Easy-to-follow instructions provided on each of the screens.

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Here are the steps to fix Wifi Authentication Error by Android system repair:

Note: Android repair is effective to permanently fix Wifi Authentication Error, but may wipe out the existing phone data. Backup all the important Android data to PC before you go on.

  1. After the Dr.Fone tool is downloaded, install, and launch it. You can see the following screen.

fix Wifi Authentication Error by android repair

  1. Connect your Realme Narzo 60 5G to the computer, and select “Android Repair” in the middle.

![fix Wifi Authentication Error by selecting option](https://images.wondershare.com/drfone/guide/android-system-repair-1.png)
  1. Select all the details that match your device, and click “Next”.

fix Wifi Authentication Error by selecting option by selecting device info

  1. Next up, you should boot your Realme Narzo 60 5G in download mode by following the on-screen instructions.

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fix Wifi Authentication Error in download mode

  1. Allow the program to download the corresponding firmware. After that, the Android repair will start and get the Wifi Authentication Error fixed in minutes.

Wifi Authentication Error fixing process

Use static IP address instead of DHCP

DHCP, or Dynamic Host Configuration Protocol is the default IP address assignment for the Wi-Fi settings on many devices. Whereas DHCP can cause IP address conflict during the dynamic IP address assignment. So, you’d better change “DHCP” to “Static” to see if the authentication error persists.

Step 1: Head to the “Settings” of your Realme Narzo 60 5G and then opt for “Wireless and Networks” followed by “WLAN/WiFi”.

Step 2: Now, hit on the WiFi network that is showing “authentication error occurred”.

Step 3: Depending on your Realme Narzo 60 5G model, look for “IP Settings” and tap on it. Now, switch the “DHCP” to “Static”.

Step 4: Note down the static IP address fields and wipe off all the fields. Punch it in again and then save it.

![change dhcp settings of wifi](https://images.wondershare.com/drfone/article/2019/06/dhcp-static.jpg)

Check carefully for duplicate Wi-Fi names before you connect

Perhaps, you might connect to a WiFi with a similar name. There are good chances that some users do not modify their WiFi network name and possibly, your neighbor may have the same WiFi network, service provider. Therefore, ensure you connect to the correct WiFi network.

Reset the Wifi network

One of the easiest ways to fix the authentication problem of Wifi is to reset the network. To do this, you would be required to forget the respective network first and then connect to it again. This can be done by simply following these steps.

1. Firstly, you need to forget a Wifi network. To do it, go to your phone’s Settings > WiFi and network. From here, you can see a list of all the Wifi hotspots that your phone connects to. Select the network you wish to forget.

Select the network

2. When you would select a network, it will provide the basic information related to it. Just tap on the “Forget” button and agree to the pop-up message. This will erase the network’s information from your device.

tap on the “Forget”

3. Afterward, turn on your Wifi again and tap to the network you wish to connect to. Simply provide the credentials and tap on the “Connect” button to reestablish the connection. This way, you can reset the network successfully.

tap on the Connect button

Modify network connection

If the above solution won’t work, then you would be required to walk the extra mile to fix the Realme Narzo 60 5G Wifi problem. After you reset a network connection, if still getting issues regarding the authentication of the network, you need to modify the connection. In this technique, you will be changing the IP settings on your phone to alter the way it establishes a secure connection. You can do it by following these steps.

1. To start with, visit your phone’s Settings and open the Wifi page.

open the Wifi page

2. This will display a list of all the Wifi networks that are associated with your device. Just long-tap on the Wifi network that you wish to modify. It will open another pop-up window. From here, tap on the option of “Manage network settings”. Sometimes, users also get an option of “Modify network settings” here as well. Simply select it to proceed.

Modify network settings

3. It will display basic information related to your Wifi network. Just tap on the “Show advanced options” button to access more options related to the network setting.

Show advanced options

4. From the IP Settings menu, change the field from DHCP to Static. This will let you establish a static connection between your device and the router.

change the field

5. As soon as you will change it to static, you will get different fields related to your network’s IP address, gateway, DNS, and more. Simply fill these fields and tap on the “Save” button once you are done.

fill these fields

Now, try to connect to the Wifi hotspot again. You would be able to overcome the authentication problem of Wifi.

Change Network Security Type

It has been observed that, when we connect to Wifi, our device chooses a wrong security type. This clashes with the default security protocol of the router and authentication error occurred due to this. If your device is facing the same issue, then it can be fixed by simply changing its security type. To do this, follow these instructions:

1. To change the security type of a network, you need to “Add the network”. If you already have the Wifi network saved, then simply forget the network by following the above-mentioned tutorial.

2. Now, turn on your device’s Wifi and tap on the option of “Add network”. Here, you would be asked to give a network name and select the security type. To manually select it, tap on the “Security” option.

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tap on the “Security”

3. From here, you will get a list of various security protocols that you can pick. Select “WPA/WPA2-PSK” and save your selection.

Select “WPA/WPA2-PSK”

Now, try to connect to the network again. Most likely, it will let you fix the authentication error on your device.

Update Android firmware to the latest

There are instances where an outdated OS version of your Realme Narzo 60 5G may create a hindrance in establishing a connection between your device and the WiFi network. You need to update your Android firmware to the latest version and then check if the problem persists or not.

Step 1: Launch “Settings” of your Realme Narzo 60 5G and then get into the “About Phone” option.

Step 2: Now, opt for the “System Update” option. If the update is available, get your device updated to the latest OS version.

Restart the router and reset Android network settings

Sometimes, the WiFi router may hang up while establishing a connection and therefore, the wifi authentication problem occurs. Try restarting your Wi-Fi router and then check if your device connects successfully. If this doesn’t work, try to reset your Android Network Settings .

Bonus tip: Turn Airplane mode on/off

By simply turning on the Airplane mode (and later turning it off), you can easily fix the authentication problem Wifi most of the time. You can find a toggle button for Airplane mode on the notification bar of your phone. If you can’t find it there, then go to your phone’s Settings > Connection > More Networks and turn on the feature of “Airplane Mode”.

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go to Connection

Let it do for a while. Afterward, turn it off and try to connect to the Wifi network again.

After following these quick and easy suggestions, you would be able to fix the Realme Narzo 60 5G Wifi problem for sure. Even if you use any other Android device, then its authentication error can easily be resolved after these effective solutions. Go ahead and give these expert solutions a try and let us know about your experience as well. If you have any other solution to fix the authentication problem Wifi, then share it with us as well in the comments.

Google Play Services Won’t Update? 12 Fixes are Here on Realme Narzo 60 5G

Google Play Services is a crucial component of any Android device, responsible for supporting various Google apps and services. However, at times, users may encounter issues with updating Google Play Services, preventing them from accessing the latest features and security updates.

It’s pretty much annoying when you try to launch Google Play Services but it isn’t able to operate correctly. You get some of the notifications like Google Play Services won’t run unless you update Google Play Services. On the other hand, when you start to update Google Play Services, you stuck again with the error pop-ups, and Google Play Services won’t update. This can create a lot of chaos in one’s life. So, what action should one need to take in such a situation? Well! You needn’t rankle more as we will explore some of the causes and tips to fix the issue. Keep reading!

fix google play services wont update

Part 1: Causes for Google Play Services Won’t Update Issue

Before diving into the solutions, it’s essential to understand the potential causes of the Google Play Services update problem. Let’s talk about the causes without further ado.

  • 1. Incompatibility with Custom ROMs: Using a custom ROM on your Realme Narzo 60 5G can cause compatibility issues and prevent the installation of Google Play Services updates.
  • 2. Network connectivity issues: Poor or unstable internet connection can prevent the download and installation of updates.
  • 3. Insufficient storage space: When your device doesn’t have enough free space, it can hinder the installation of updates for Google Play Services.
  • 4. Excessive Installed Apps: a large number of installed apps on your device can exacerbate the update problem with Google Play Services.
  • 5. Cache Conflicts: Accumulated cache can lead to conflicts and cause issues with the updating process of “Google Play Services”.
  • 6. Outdated version of Google Play Store: If your device has an outdated version of the Google Play Store app, it may interfere with the update process for Google Play Services.
  • 7. Google Play Components: If certain components of Google Play Services are corrupted, it can contribute to update issues.

Part 2: One-Click Fix When Google Play Services Won’t Update

For those seeking a quick and effortless solution, several third-party tools offer one-click fixes for the Google Play Services update problem. These tools automate the update process, ensuring that you have the latest version of Google Play Services installed. However, it is crucial to use reputable and trusted tools to avoid potential security risks.

If you cannot update Google play services by the reason of custom ROM incompatibility or Google Play component corruption, there is a serious need of repairing firmware then. And to repair Android firmware, one of the expert ways is Dr.Fone - System Repair (Android) . This professional tool vows to bring your Realme Narzo 60 5Gs back to normal by fixing the issues with ease. Here are the advantages of this tool.

Dr.Fone - System Repair (Android)

Android repair tool to fix Google Play Services not updating

  • A completely user-friendly tool where no technical skills are needed.
  • All Android models are easily supported.
  • Any kind of Android issue like black screen , stuck in boot loop , Google play services won’t update, or app crashing can easily be resolved with these.
  • Full security is promised with the tool so there’s no need to worry about harmful activities like viruses or malware.
  • Trusted by a lot of users and carries a high success rate.

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How to Fix Google Play Services can’t be installed using Dr.Fone - System Repair (Android)

  • Step 1: Install the Software

Initiate the process of downloading the software on your computer. Now, click on “Install” button and go along with the installation procedure. Click on “System Repair” option from the Toolbox window.

fix google play services not updating with Dr.Fone

  • Step 2: Device Connection

Now, taking the assistance of an original USB cable, connect your Realme Narzo 60 5G to the PC. Then hit on “Start”.

connect android to fix google play services not updating

  • Step 3: Check the Information

You will notice the next screen which asks for some information. Please ensure to choose the correct device brand, name, model, career, and other needed details. Click on “Next” after this.

google play services not updating - enter details and fix

  • Step 4: Download Mode

You will now see some instructions on your PC screen. Just follow those according to your device. And then your device will boot in Download mode. Once done, hit on “Next”. The program will now download the firmware.

enter download mode

  • Step 5: Repair the Problem

When the firmware is downloaded completely, the program will automatically start getting fixed the issue. Wait for a while until you get the notification of the process completion.

restored android to normal

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Part 3: 10 Common Fixes When Google Play Services Won’t Update

Method 1. Restart your Android and try to update again

In most cases, restarting the Realme Narzo 60 5G device can simply do the trick. When you restart the Realme Narzo 60 5G device, most of the issues get eliminated making the Realme Narzo 60 5G device perform better than before. Also, it is all about RAM. While you restart your device, the RAM gets cleared. As a result, the apps work properly. So, in the first place, we would like you to restart your Realme Narzo 60 5G when you cannot update Google Play Services. Once restarted, try to update again and see if the results are positive.

Method 2. Uninstall Google Play Services Updates and Reattempt the Update

Uninstalling previous Google Play Services updates resolves conflicts and errors, often addressing the issue of updates. This process clears potential obstacles, enabling a successful update of Google Play Services. Here’s how you can do it:

  1. Open your device’s “Settings.”
  2. Scroll down and select “Apps” or “App Manager.”
  3. Locate and tap on “Google Play Services.”
  4. Depending on your device and Android version, you might need to tap on “App info” or “Storage.”
  5. Look for the option to “Uninstall updates.” This will revert Google Play Services to its original version.
  6. Confirm the action when prompted.
  7. Once the updates are uninstalled, go back to the Google Play Store.
  8. Search for “Google Play Services” using the search bar at the top.
  9. If an update is available, you’ll see the option to “Update.” Tap on it to start the update process.
  10. After the update is complete, restart your device to ensure the changes take effect.

Method 3. Update Google Play Store

Ensure that you have the latest version of the Google Play Store app installed on your device. Open the Play Store, go to Settings, and check for updates. Updating the Play Store can often resolve compatibility issues with Google Play Services updates.

Method 4. Google account and re-add it

Go to your device’s Settings, select Accounts or Users, and remove your Google account. Restart your device and add the account again. This process can refresh the connection and resolve update issues.

Method 5. Uninstall unnecessary apps

As we mentioned above, due to a lot of apps being installed at the same time, the issue can crop up. And hence, if the above solution didn’t help, you can try to uninstall the apps that you don’t need currently. We hope this works. But if not, you can go to the next fix.

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Method 6. Clear Google Play Services cache

If still you cannot update Google Play Services, clearing cache can solve your problem. We also stated this in the beginning as the reason. If you don’t know, cache holds the app’s data temporarily so that it can remember the information when you next open the app. Many times, old cache files get corrupted. And clearing cache can also help in saving storage space on your device. For these reasons, you need to clear cache of Google Play Services to get rid of the problem.

Here is how to clear Google Play Services cache:

set correct date and time

  • Launch “Settings” on your phone and go to “Apps & Notifications” or “Application” or “Application Manager”.
  • Now, from all the apps’ list, choose “Google Play Services”.
  • On opening it, tap “Storage” followed by “Clear Cache”.

Method 7. Boot into download mode to clear cache of whole phone

If unfortunately, things are still the same, we would like to recommend you wipe the cache of the whole device to fix the issue. This is an advanced method to solve issues and is helpful when the Realme Narzo 60 5G device is facing any flaws or malfunctions. For this, you need to go to the download mode or recovery mode of your device. Every device has its own steps for this. Like in some, you need to simultaneously press the “Power” and “Volume Down” keys. While in some, the “Power” and both “Volume” keys work.

This is how it works when Google Play Services can’t be installed on your device:

google play services not installing - wipe cache

  • Turn off the Realme Narzo 60 5G device to begin with and then follow the steps for recovery mode.
  • On the recovery screen, use the “Volume” buttons for scrolling up and down and go to “Wipe cache partition”.
  • To confirm, press the “Power” button. Now, the Realme Narzo 60 5G device will begin to wipe the cache.
  • Hit reboot when asked and the Realme Narzo 60 5G device will now be rebooted finishing the issue.

Method 8. Check your Android storage

Generally speaking, Google Play Services can update automatically in the background. But if there is not enough storage on your Android, the automatic update may fail, so check your android space.

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Method 9. battery optimization

Some devices aggressively optimize battery usage, which can interfere with the background processes required for updating Google Play Services. Disable battery optimization for Google Play Services in the Realme Narzo 60 5G device’s Settings to ensure uninterrupted updates.

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Method 10. Check date and time settings

Sometimes, incorrect date and time settings on your device can cause conflicts with Google Play Services updates. Ensure that your device’s date and time are set correctly and set to automatic. Follow the steps below to set the date and time on your android correctly.

set correct date and time

  • Open “Settings” and go to “General Management”.
  • Click “Date & time” and then enable “Automatic date & time”. Or you can disable and re-enable it.

Method 11. Factory Reset your Android

As a final measure, if everything went in vain, you can perform a factory reset on your device. This method will wipe away all your data while performing and make the Realme Narzo 60 5G device go to factory state. Please ensure to keep backing up your important data if you are going to take the help of this method.

The steps are:

google play services not installing - reset factory settings

  • Open “Settings” and go to “Backup & Reset”.
  • Choose “Factory Reset” followed by “Reset Phone”.

FAQs about Google Play Services

To provide further clarity, here are some frequently asked questions about Google Play Services:

1. What is Google Play Services?

Google Play Services is a background service on Android devices that provides essential functionality and support for various Google apps and services. It includes features like authentication, push notifications, location services, and more, enabling seamless integration and enhanced performance for Google apps.

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2. Why is it important to keep Google Play Services updated?

Keeping Google Play Services updated is crucial for several reasons. It ensures compatibility with the latest versions of Google apps, improves app performance, and enhances security. Updates often introduce new features, bug fixes, and optimizations, providing a better user experience and access to the latest advancements offered by Google.

3. Can I uninstall Google Play Services?

No, Google Play Services cannot be uninstalled as it is a core system component required for the proper functioning of Google apps and services. Removing or disabling it can lead to malfunctions and render many Google apps non-functional. However, you can disable specific permissions or clear its cache and data if troubleshooting issues related to Google Play Services.

4. How can I check the version of Google Play Services on my device?

To check the version of Google Play Services on your Realme Narzo 60 5G, follow these steps:

  • Step 1. Open the Google Play Store app.
  • Step 2. Tap on the menu icon (three horizontal lines) in the upper-left corner.
  • Step 3. Scroll down and select “Settings.”
  • Step 4. Scroll to the bottom and find the “Play Store version” or “Play Services version”. The number displayed indicates the version of Google Play Services installed on your device.

5. Why is my device not compatible with the latest version of Google Play Services?

There can be several reasons why a device is not compatible with the latest version of Google Play Services. It could be due to hardware limitations, an outdated Android operating system version, or the Realme Narzo 60 5G device no longer receiving official software updates. Compatibility requirements can change with newer versions of Google Play Services, and older devices may not meet the necessary criteria to support the latest updates.

Conclusion

Encountering difficulties when updating Google Play Services can be frustrating, but with the right approach, these issues can be resolved. By understanding the causes and implementing the suggested fixes outlined in this guide, you can overcome the Google Play Services update problem. Remember to prioritize storage space, ensure a stable internet connection, and keep your apps and system components up to date. By doing so, you can enjoy the full functionality of Google Play Services and benefit from the latest features and security enhancements.

9 Quick Fixes to Unfortunately TouchWiz has stopped Of Realme Narzo 60 5G

“Unfortunately TouchWiz home has stopped” is the talk of the town due to annoying TouchWiz UI, a front-end user interface developed by Realme Narzo 60 5G. Not to mention, the Realme Narzo 60 5G has borne a whole lot of heat from its agitated users over the years and the reason is pretty much obvious due to the pre-installed bloatware apps and the theme launch “TouchWiz home”. That not just brutally annoys users and eats up a heck of internal storage space but lags up too often due to low speed and stability. As a result users end up with “Unfortunately TouchWiz home has stopped” and “Unfortunately, TouchWiz has stopped”. Apparently, there are several flaws in the design and functioning of this launcher and hence, Touchwiz keeps stopping or becomes unresponsive.

Part 1: Common scenarios when TouchWiz keeps stopping

Here in this section, we will introduce some scenarios that can be blamed for why TouchWiz is not working. Check out the following points:

  • More often than not, the TouchWiz keeps stopping after an Android update. When we update our Realme Narzo 60 5G device, the old data and cache usually conflicts with TouchWIz thereby cropping up this mess.
  • When you disable some built-in apps, you might get in trouble with TouchWiz. Doing this sometimes can hamper the TouchWiz operation and raise the “**unfortunately TouchWiz home has stopped**” error message.
  • Many times installing some third-party apps and widgets can cause this problem. The apps like launchers can be conflicting with TouchWiz home launcher and therefore cease it to work. Also, a glitched widget is responsible for the same i.e. forces stop the TouchWiz.

Part 2: 9 Fixes to “Unfortunately TouchWiz has stopped”

Fix “TouchWiz keeps stopping” by repairing Android system

When your TouchWiz keeps stopping and you aren’t able to proceed further, the best way to handle the situation is to repair the Android system. And the best that can help you to serve the purpose is Dr.Fone - System Repair (Android). It has the ability to fix any sort of Android system issue without any complications. To fix this issue, the tool only takes few minutes of yours and performs smoothly. Moreover, you don’t have to worry if you aren’t tech pro. This tool requires no special technical know-how. Here are the advantages you get with this tool.

Dr.Fone - System Repair (Android)

One click tool to fix “Unfortunately TouchWiz has stopped”

  • A very easy tool that fixes problems in just one click
  • Provides full support all day all night as well as offers 7 day money back challenge
  • Enjoys higher success rate and considered as first tool carrying such amazing functionalities
  • Able to fix wide variety of Android issues including app crashing, black/white screen of death
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Step 1: Download the Program

The one-click repairing process begins with downloading Dr.Fone from its official website. When it is downloaded, follow the installation steps. Upon successful installation, launch the tool on your PC.

Step 2: Connect your Realme Narzo 60 5G Device

After you open the software, hit on the “System Repair” button from the main interface. With the help of a genuine USB cable, get your Realme Narzo 60 5G phone and connect it with the computer.

fix touchwiz home stopping

Step 3: Choose the Tab

Now, from the next screen, you are supposed to choose “Android Repair” tab. It is given on the left panel.

repair android to fix touchwiz home stopping

Step 4: Enter Right Information

Please keep your mobile details handy as you will need them in the next window. You will need to enter the correct brand, model, and country name etc. for better detection of your device.

enter device info

Step 5: Confirm Actions

This process may result in removing your data hence we strongly recommend you to keep a backup of your data.

Tip: You can use Dr.Fone – Phone Backup (Android) to backup your Realme Narzo 60 5G device in case you’re wondering how.

Step 6: Take your Device in Download mode

You will get some instructions on your screen to keep your device in Download mode. Follow them according to the Realme Narzo 60 5G device you own and hit “Next”. When you do this, the program will detect your device and let you download the latest firmware.

download mode to fix touchwiz home stopping

![download mode to fix touchwiz home stopping](https://images.wondershare.com/drfone/guide/android-system-repair-5.png)

Step 7: Repair Device

Now, when the firmware is downloaded, the program will itself begin to repair your device. Wait and keep the Realme Narzo 60 5G device connected until you get the notification for process completion.

get android device repaired

Clear the cache data the TouchWiz

Maximum Android devices are designed to deleted cache data upon getting updated to the newest Android system. However, Realme Narzo 60 5G stands as an exception in such case. And therefore, many times TouchWiz starts stopping right after upgrading. Thus, due to the collection of cache data, TouchWiz can display error. This calls for removing the cache from TouchWiz and run things smoothly. Here is how to do this:

  • Tap on “Apps” from the Home screen firstly.
  • Launch “Settings” afterwards
  • Look for “Applications” and tap on it followed by “Application Manager”.
  • When Application Manager gets opened, swipe towards right to get into the “All” screen.
  • Now, choose “TouchWiz” and tap “Clear Cache”.
  • Now, tap “Clear Data” followed by “OK”.
  • Now restart your device.

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clear cache to fix touchwiz home stopping

Please note that this will delete all your Home screens post this method.

Disable Motion & gesture settings

The functions regarding Motions and Gestures can be responsible for why TouchWiz home has stopped in your device. Usually the Realme Narzo 60 5G devices running on Android version less than Marshmallow are prone to encountering this issue. Or the Realme Narzo 60 5G devices having modest specs often fall prey to the issue. When you disable these settings, you might get out of the problem.

Change the Animation Scale

When you use TouchWiz, it may consume higher memory usage for high amount of graphic maintenance. As a result, the “**unfortunately TouchWiz home has stopped**” error might crop up. Taking this into consideration, you should try reconfiguring the animation scale and get rid of the error. Here’s how:

Clear Cache Partition

In case the above steps didn’t figure out the problem, here is the next tip. This method can be counted as one of the most effective one. Because it is able to fix minor issues in Android devices, we recommend you for “**TouchWiz home has stopped**” issue too. Let us know how you can do it:

  • Turn off your Realme Narzo 60 5G device.
  • Start pressing and holding “Volume Up” and “Power” buttons simultaneously.
  • Keep doing this until you see the Android screen. This will take your device into recovery mode.
  • You will observe some options on the screen. Take help of Volume buttons, scroll down to choose “Wipe Cache Partition”. Press Power button to confirm and the Realme Narzo 60 5G device will be rebooted.

clear cache partition

Check now if the error is eliminated. If unfortunately not, please try the following solution.

Enable the easy mode

For some users, enabling Easy Mode has been of great assistance. This feature aims to make the user experience more efficient by simply eliminating complex features. The Easy Mode removes those features that confuse the users by messing up the screen. Hence, we suggest you to switch to this mode in order to remove “**TouchWiz not working**” problem. The steps are:

  • Open “Settings” and go to “Personalization”.
  • Hit on “Easy Mode” now.

easy mode to fix TouchWiz stopping

Hope the TouchWiz won’t keep stopping error does not pop up anymore!

Boot your phone to safe mode

Here is the next solution to be followed when TouchWiz keeps stopping. As we already said, third-party apps can cause this issue, booting your device in the Safe mode will disable those apps temporarily. Hence you need to boot your Realme Narzo 60 5G device to Safe mode and check if the reason is any third-party app.

  • Switch off your device to initiate.
  • Press “Power” button and keep doing this until device’s logo appears on the screen.
  • When you see logo appearing, instantly release the button and start holding “Volume Down” button.
  • Keep holding until rebooting finishes.
  • You will now witness “Safe mode” on the bottom screen. You can now release the button.

safe mode

Reset Factory settings

If the above method went futile and you’re still at the same place, then factory reset is the next logical step to be taken. We suggest this method because it will take your device to its factory state. As a result, TouchWiz will probably get normal and work perfectly.

Along with this, we would also suggest you go take backup of your data so that you won’t lose any of the personal information from your device after performing factory reset. For your convenience, we have stated the backup steps too in the following guide. Have a look:

  • Run “Settings’ in your device and go to “Backup & Reset”.
  • Notice if “Back up my data” is enabled or not. If not, turn it on and create backup.
  • Now, scroll for “Factory Data reset” option and confirm it by clicking “Reset Phone”.

reset factory settings

  • Wait a few minutes and your device will reboot.

Install a new launcher to replace TouchWiz

We believe that you will find the above methods helpful. However, if still in case your TouchWiz is not working, we advice you that you should install a new theme launcher in your device. It will be a wise option to ditch TouchWiz in such scenario rather than tolerating the problem. Hope this advice will help you.


  • Title: Authentication Error Occurred on Realme Narzo 60 5G? Here Are 10 Proven Fixes | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 09:32:44
  • Updated at : 2024-07-31 09:32:44
  • Link: https://howto.techidaily.com/authentication-error-occurred-on-realme-narzo-60-5g-here-are-10-proven-fixes-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Authentication Error Occurred on Realme Narzo 60 5G? Here Are 10 Proven Fixes | Dr.fone