Authentication Error Occurred on Tecno Pova 6 Pro 5G? Here Are 10 Proven Fixes | Dr.fone
Authentication Error Occurred on Tecno Pova 6 Pro 5G? Here Are 10 Proven Fixes
There are times when users get an authentication error while they connect to a Wifi network. The problem is mostly found in Android whenever a device tries to establish a connection to Wifi. If your device is also experiencing an authentication problem Wifi, then don’t worry. It can easily be resolved. In this post, we will make you familiar with the root cause for the Tecno Pova 6 Pro 5G Wifi problem and how you can resolve whenever authentication error occurred on your device.
Part 1: Any idea about the Wi-Fi authentication problem?
Wi-Fi authentication has to be done every time you wish to connect to a Wi-Fi network over your smartphone or laptop. To authenticate yourself and connect to the protected Wi-Fi network, you need to have the password of it. But if after you’re putting in the correct password and still experiencing the wifi authentication problem. Here’s what you need to know.
Authentication error occurs when the “deal” between the Wi-Fi router and device fails due to certain reasons. First, the Tecno Pova 6 Pro 5G device sends the password of the network and the “connect” request in an encrypted format to the Wi-Fi router. Then, the router decrypts the password and compares the password saved on it. Now, if the password matches, it sends affirmation for the “connect” request, and then the Tecno Pova 6 Pro 5G device is allowed to connect to the network.
Part 2: Why Authentication Error Occurred when Connecting to Wifi?
There could be plenty of reasons for facing an authentication error on your device. Most of the time, it occurs whenever a Wifi router seems to malfunction. Furthermore, if your phone has been recently updated, then chances are that there could be an issue with its drivers. A security attack can also make your device malfunction as well. An unstable connection or a router blockage can also be a reason for this issue.
In this scenario, whenever you try to connect to a Wifi network (even after supplying the correct password and username), it doesn’t connect to it. Instead, it displays an authentication error occurred promptly. Thankfully, there are plenty of ways to overcome the authentication problem Wifi. In the next section, we have provided three different solutions to fix the Tecno Pova 6 Pro 5G Wifi problem (as it mostly happens on Android devices).
Part 3: 10 Solutions to Fix Wifi Authentication Error
Before we make you familiar with different fixes for the Wifi authentication error, it is important to check your router beforehand. Chances are that you could be getting the authentication error because your router is not functioning properly. You can restart it and try to connect any other device to it as well to check it. After making sure that there is no problem with your network or router, follow these suggestions to overcome the authentication error occurred issue.
Check if extra characters added in Wi-Fi password
Ensure that no other extra characters are being added in the Wi-Fi password while you’re entering it. Key in the password carefully while viewing the characters, and then check if the authentication error occurs or not.
One-Click to Fix Wifi Authentication Error by Android System Repair
Android system repair is considered the most effective way to fix Wifi Authentication Error. As the bottom-layer Android system files may be corrupted unconsciously with days of phone use, the Wifi Authentication Error may be one of the symptoms.
So Android repair requires programming knowledge to do it?
No! With Dr.Fone - System Repair (Android), you can do Android repair in just a few steps and get all issues like Wifi Authentication error fixed easily.
Dr.Fone - System Repair (Android)
An easy-to-operate tool to fix Android system issues like a Wifi authentication error
- Fixes all Android system issues like a black screen of death, Wifi authentication error, etc.
- One-click to fix the Wifi authentication error. No technical skills required.
- Supports all the new Tecno Pova 6 Pro 5G devices like Galaxy S8, S9, etc.
- Easy-to-follow instructions provided on each of the screens.
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Here are the steps to fix Wifi Authentication Error by Android system repair:
Note: Android repair is effective to permanently fix Wifi Authentication Error, but may wipe out the existing phone data. Backup all the important Android data to PC before you go on.
- After the Dr.Fone tool is downloaded, install, and launch it. You can see the following screen.
- Connect your Tecno Pova 6 Pro 5G to the computer, and select “Android Repair” in the middle.
- Select all the details that match your device, and click “Next”.
- Next up, you should boot your Tecno Pova 6 Pro 5G in download mode by following the on-screen instructions.
- Allow the program to download the corresponding firmware. After that, the Android repair will start and get the Wifi Authentication Error fixed in minutes.
Use static IP address instead of DHCP
DHCP, or Dynamic Host Configuration Protocol is the default IP address assignment for the Wi-Fi settings on many devices. Whereas DHCP can cause IP address conflict during the dynamic IP address assignment. So, you’d better change “DHCP” to “Static” to see if the authentication error persists.
Step 1: Head to the “Settings” of your Tecno Pova 6 Pro 5G and then opt for “Wireless and Networks” followed by “WLAN/WiFi”.
Step 2: Now, hit on the WiFi network that is showing “authentication error occurred”.
Step 3: Depending on your Tecno Pova 6 Pro 5G model, look for “IP Settings” and tap on it. Now, switch the “DHCP” to “Static”.
Step 4: Note down the static IP address fields and wipe off all the fields. Punch it in again and then save it.
Check carefully for duplicate Wi-Fi names before you connect
Perhaps, you might connect to a WiFi with a similar name. There are good chances that some users do not modify their WiFi network name and possibly, your neighbor may have the same WiFi network, service provider. Therefore, ensure you connect to the correct WiFi network.
Reset the Wifi network
One of the easiest ways to fix the authentication problem of Wifi is to reset the network. To do this, you would be required to forget the respective network first and then connect to it again. This can be done by simply following these steps.
1. Firstly, you need to forget a Wifi network. To do it, go to your phone’s Settings > WiFi and network. From here, you can see a list of all the Wifi hotspots that your phone connects to. Select the network you wish to forget.
2. When you would select a network, it will provide the basic information related to it. Just tap on the “Forget” button and agree to the pop-up message. This will erase the network’s information from your device.
3. Afterward, turn on your Wifi again and tap to the network you wish to connect to. Simply provide the credentials and tap on the “Connect” button to reestablish the connection. This way, you can reset the network successfully.
Modify network connection
If the above solution won’t work, then you would be required to walk the extra mile to fix the Tecno Pova 6 Pro 5G Wifi problem. After you reset a network connection, if still getting issues regarding the authentication of the network, you need to modify the connection. In this technique, you will be changing the IP settings on your phone to alter the way it establishes a secure connection. You can do it by following these steps.
1. To start with, visit your phone’s Settings and open the Wifi page.
2. This will display a list of all the Wifi networks that are associated with your device. Just long-tap on the Wifi network that you wish to modify. It will open another pop-up window. From here, tap on the option of “Manage network settings”. Sometimes, users also get an option of “Modify network settings” here as well. Simply select it to proceed.
3. It will display basic information related to your Wifi network. Just tap on the “Show advanced options” button to access more options related to the network setting.
4. From the IP Settings menu, change the field from DHCP to Static. This will let you establish a static connection between your device and the router.
5. As soon as you will change it to static, you will get different fields related to your network’s IP address, gateway, DNS, and more. Simply fill these fields and tap on the “Save” button once you are done.
Now, try to connect to the Wifi hotspot again. You would be able to overcome the authentication problem of Wifi.
Change Network Security Type
It has been observed that, when we connect to Wifi, our device chooses a wrong security type. This clashes with the default security protocol of the router and authentication error occurred due to this. If your device is facing the same issue, then it can be fixed by simply changing its security type. To do this, follow these instructions:
1. To change the security type of a network, you need to “Add the network”. If you already have the Wifi network saved, then simply forget the network by following the above-mentioned tutorial.
2. Now, turn on your device’s Wifi and tap on the option of “Add network”. Here, you would be asked to give a network name and select the security type. To manually select it, tap on the “Security” option.
3. From here, you will get a list of various security protocols that you can pick. Select “WPA/WPA2-PSK” and save your selection.
Now, try to connect to the network again. Most likely, it will let you fix the authentication error on your device.
Update Android firmware to the latest
There are instances where an outdated OS version of your Tecno Pova 6 Pro 5G may create a hindrance in establishing a connection between your device and the WiFi network. You need to update your Android firmware to the latest version and then check if the problem persists or not.
Step 1: Launch “Settings” of your Tecno Pova 6 Pro 5G and then get into the “About Phone” option.
Step 2: Now, opt for the “System Update” option. If the update is available, get your device updated to the latest OS version.
Restart the router and reset Android network settings
Sometimes, the WiFi router may hang up while establishing a connection and therefore, the wifi authentication problem occurs. Try restarting your Wi-Fi router and then check if your device connects successfully. If this doesn’t work, try to reset your Android Network Settings .
Bonus tip: Turn Airplane mode on/off
By simply turning on the Airplane mode (and later turning it off), you can easily fix the authentication problem Wifi most of the time. You can find a toggle button for Airplane mode on the notification bar of your phone. If you can’t find it there, then go to your phone’s Settings > Connection > More Networks and turn on the feature of “Airplane Mode”.
Let it do for a while. Afterward, turn it off and try to connect to the Wifi network again.
After following these quick and easy suggestions, you would be able to fix the Tecno Pova 6 Pro 5G Wifi problem for sure. Even if you use any other Android device, then its authentication error can easily be resolved after these effective solutions. Go ahead and give these expert solutions a try and let us know about your experience as well. If you have any other solution to fix the authentication problem Wifi, then share it with us as well in the comments.
What To Do When Tecno Pova 6 Pro 5G Has Black Screen of Death?
Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.
This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.
- The light of the phone is blinking but the Tecno Pova 6 Pro 5G device is not responding.
- The phone is hanging and freezing very frequently.
- The mobile is rebooting and crashing more often and the battery is draining a lot faster.
- Phone restarts on its own.
If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.
Part 1: Why Android device gets black screen of death?
Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Tecno Pova 6 Pro 5G device’s display remains blank, and you are unable to interact with the Tecno Pova 6 Pro 5G device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:
- Install incompatible apps or apps with bugs and viruses.
- Have bugs or errors in the Android operating system.
- Keep the mobile charged for long after it’s fully charged.
- Use a non-compatible charger.
- Use an old battery.
- Incorrectly install or incomplete system updates.
- Excessive heat due to heavy usage or environmental factors.
If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.
Part 2: How to rescue data when Android gets black screen of death?
This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.
The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.
Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Tecno Pova 6 Pro 5G device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Tecno Pova 6 Pro 5G Android devices as of now.
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- Compatible with most Tecno Pova 6 Pro 5G devices.
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Part 3: 9 Solutions to fix the black screen of death of Android
- 3.1 One click to fix the black screen of death
- 3.2 Force restart your Tecno Pova 6 Pro 5G
- 3.3 Check and clean your phone
- 3.4 Remove the battery
- 3.5 Recharge the Tecno Pova 6 Pro 5G device
- 3.6 Wipe cache partition to fix black screen of death
- 3.7 Uninstall incompatible apps
- 3.8 Reboot to safe mode
- 3.9 Factory reset to fix Android black screen of death
3.1 One click to fix the black screen of death
Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.
What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.
Dr.Fone - System Repair (Android)
Fix Black Screen of Death for Android In One Click
- Fix all Android system issues like a black screen of death, OTA update failures, etc.
- Update the firmware of Android devices. No technical skills are required.
- Support all the new Tecno Pova 6 Pro 5G devices like Galaxy S22, S23, etc.
- Click-through operations to bring Android out of the black screen of death.
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Here are the easy steps to get your Tecno Pova 6 Pro 5G out of the black screen of death:
- Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.
![fix android black screen of death using a tool](https://images.wondershare.com/drfone/guide/drfone-home.png)
- Select “System Repair” from the home page, and then click on the “Android “.
![fix android black screen of death by selecting the repair option](https://images.wondershare.com/drfone/guide/android-system-repair-1.png)
- Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.
Boot your Android into Download mode by following the on-screen demonstrations.
Then the tool will download the Android firmware and flash the new firmware to your Tecno Pova 6 Pro 5G.
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![fixing android black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-8.png)
A moment later, your Tecno Pova 6 Pro 5G will be repaired completely, and the black screen of death will be fixed.
Video guide: How to fix the Android black screen of death step by step
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3.2 Force restart your Tecno Pova 6 Pro 5G
Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.
To reboot your Tecno Pova 6 Pro 5G, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:
Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Tecno Pova 6 Pro 5G device restarts.
Step 1: For Tecno Pova 6 Pro 5G devices, press and hold down the Power and Volume Down buttons for about 7 seconds.
3.3 Check and clean your phone
This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:
Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.
Step 2: See if dirt prevents you from turning the Tecno Pova 6 Pro 5G device on. Then, quickly press and release the button a few times.
Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.
Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.
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3.4 Remove the battery
If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.
Step 1: To get started, take the phone apart by starting at the back.
Step 2: After 20 to 30 seconds, take out the battery and put it back in.
Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.
This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.
3.5 Recharge the Tecno Pova 6 Pro 5G device
If your Tecno Pova 6 Pro 5G screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.
3.6 Wipe cache partition to fix black screen of death
If your Tecno Pova 6 Pro 5G turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:
Step 1: Turn off your Tecno Pova 6 Pro 5G.
Step 2: Boot the Tecno Pova 6 Pro 5G device into Recovery Mode.
Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Tecno Pova 6 Pro 5G devices:
- For older Tecno Pova 6 Pro 5G devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
- For newer Tecno Pova 6 Pro 5G devices without the home button: Press and hold the Volume Up button and the Power button together.
- If the Tecno Pova 6 Pro 5G device logo appears, release your grip, and the phone will restart.
Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.
Step 4: Select Wipe cache partition by pressing the Power button.
Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.
Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.
Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Tecno Pova 6 Pro 5G device.
After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.
3.7 Uninstall incompatible apps
Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Tecno Pova 6 Pro 5G device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.
Step 1: Power down your device by pressing and holding the Power button until a menu appears.
Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.
Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Tecno Pova 6 Pro 5G device’s bottom.
Step 4: After selecting Settings, head to the Apps section.
Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.
Step 6: Now restart the Tecno Pova 6 Pro 5G device by pressing the power button and let it boot up in normal mode.
If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.
3.8 Reboot to safe mode
Even after multiple attempts to launch them, certain applications act suspiciously and cause the Tecno Pova 6 Pro 5G device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.
Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.
Step 2: Press the Power Off button to enter Safe mode.
Step 3: Activate Safe mode by clicking the “Safe Mode” icon.
Step 4: To return to Normal mode, turn off your device and then turn it back on.
3.9 Factory reset to fix Android black screen of death
The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.
Step 1: Turn off the Tecno Pova 6 Pro 5G device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.
Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.
Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.
Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.
Part 4: How to avoid Android black screen of death?
These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –
- Install apps from trusted suppliers only.
- Use security or antivirus software on your device.
- Take a backup at regular intervals.
- Always keep Android OS updated.
- Don’t keep your mobile charged for a long duration after a full charge.
- If your battery gets old, replace it soon.
- Keep your device’s storage well-maintained. Regularly delete unnecessary data.
- Close unused apps running in the background to conserve system resources.
- Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.
By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.
The Bottom Line
There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.
But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.
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Full Guide: How To Fix Connection Is Not Private on Tecno Pova 6 Pro 5G
Are you encountering the “your connection is not private” issue on your phone? We found many Android users have increasingly expressed their frustrations with this recurring problem while browsing on the internet.
Usually, you can just reload the page to fix the error. But in case it doesn’t help, you may need to look for more advanced solutions. In the following discussion, we will delve into why this “your connection is not private” on Android happens and explore solutions that work for you.
Part 1: Addressing Your Connection Is Not Private on Android
First of all, what does “your connection is not private” on Android mean? To answer this question, it’s essential to understand that this error is often associated with Secure Socket Layer (SSL) protocol issues.
SSL is a cryptographic protocol created to establish a secure communication channel over the internet. Its primary purpose is to ensure the confidentiality and integrity of data exchanged between a user’s device and a website’s server.
The error message appears when there’s a problem with the SSL/TLS (Transport Layer Security) certificate of the website you are trying to access. This certificate is a digital document that authenticates the website and encrypts the data transmitted between the user’s device and the server.
Some common factors that could trigger the “your connection is not private” on Chrome Android error:
- Expired or invalid SSL certificate of the website;
Certificates are issued for a specific period, and if the website owner fails to renew it in time, your browser will detect it as not secure.
- There is a mismatch between the domain on the certificate and the actual domain you are trying to visit;
This discrepancy might occur due to a misconfiguration on the website or, in some cases, due to a man-in-the-middle attack where a third party intercepts the communication between your device and the server.
- No HTTPS enforcement;
Another reason for the issue is if the installed SSL certificate doesn’t turn on the “force HTTPS” option. This means visitors might be using the non-secure HTTP version of the site instead of the safe URL.
So, the error serves as a warning to users, indicating that the connection may not be secure and sensitive information could be at risk.
Browsers, including those on Android devices, prioritize user safety and privacy. They will block access to potentially compromised websites to prevent data theft or unauthorized access. That’s why when you get the “your connection is not private” message on Android, you can’t access the website.
Part 2: What The Error Codes in “Your Connection Is Not Private” Mean
When “your connection is not private” on Chrome Android error shows up, it often comes along with specific error codes that can indicate the root cause of the issue. Understanding these error codes is crucial for troubleshooting and resolving the problem effectively.
- ERR_CERT_SYMANTEC_LEGACY: Unsupported Symantec-issued certificate
This error code indicates that the website you are attempting to access is equipped with an unsupported Symantec-issued certificate. Symantec, a prominent Certificate Authority, had faced concerns about the security of its certificate issuance processes.
As a result, major browsers, including Google Chrome, no longer support certificates issued by Symantec. If you encounter this error, it implies that the website’s SSL certificate is outdated and needs to be updated with a certificate from a trusted Certificate Authority.
- NET::ERR_CERT_AUTHORITY_INVALID: Unauthenticated SSL certificate
The presence of this error code suggests that the SSL certificate of the website cannot be authenticated by your browser. This could occur if the certificate is self-signed or issued by an unrecognized Certificate Authority.
- NET::ERR_CERT_DATE_INVALID: Date and time mismatch
This error code points to a discrepancy between your Tecno Pova 6 Pro 5G’s date and time settings and the information on the website’s SSL certificate, as they have expiration dates. If the date and time settings on your device are incorrect, it may prevent the certificate from being validated. Correcting your device’s date and time settings should resolve this issue.
- SSL certificate error: Generic or unspecified problem
This is a more generic error message that indicates a problem with the website’s SSL certificate without specifying the exact nature of the issue. It could indicate various issues, such as an expired certificate, a misconfiguration in the certificate chain, or other SSL-related problems.
Part 3: How To Fix Your Connection Is Not Private on Android
Encountering the “your connection is not private” error on Android can be a frustrating experience. Fortunately, there are various methods to address and fix this issue, depending on its underlying cause.
In this section, we will explore some effective solutions to help you regain a secure and private connection.
Method 1: Clear your cache
When you use the internet, web browsers store information about your online activities in cached data and cookies to speed things up. However, having too much of this data can cause problems instead. It might even stop your browser from connecting securely.
So, clearing your browser cache and data can be a quick and simple “your connection is not private” Android fix. Follow the steps here:
- Step 1: Open and launch Chrome.
- Step 2: Access the Menu (the three dots button) to open the Settings. Select Privacy and Security > Clear Browsing Data.
- Step 3: Opt for the “All Time” option and click “Clear Data” to erase your cache.
After successfully clearing your browser cache and data, revisit the website to check if the problem persists.
Method 2: Repair the Android system
Addressing the “your connection is not private” to fix on Android involves examining both the Tecno Pova 6 Pro 5G device and the website. If clearing browser data doesn’t help, there might be an issue with your Android system. One solution is to use the Wondershare Dr.Fone system repair tool to fix the issues safely.
How to perform system repair with Dr.Fone:
- Step 1. Open the Repair Tool
Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Tecno Pova 6 Pro 5G. Choose System Repair and pick Android as your device type.
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- Step 2. Begin Repair
Click Start on the new screen to kick off the repair. Since you’re dealing with a connection private issue on Android, select System Damage.
- Step 3. Fill in the Tecno Pova 6 Pro 5G device Details
The platform will detect your Tecno Pova 6 Pro 5G’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.
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- Step 4. Activate Download Mode
Follow the instructions to put your Tecno Pova 6 Pro 5G into Download Mode. Once in Download Mode, you will start downloading the firmware.
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- Step 5. Confirm Installation
Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar.
When done, click Done if your Android starts properly. If not, click Try Again to repeat the process.
Method 3: Check and fix the date and time on your Android
Since the error code “NET::ERR_CERT_DATE_INVALID” indicates a mismatch between the date and time on your device and your browser, you need to adjust the date and time settings on your Android to fix it.
The specific steps can vary based on your Android model, but the general approach involves locating the “date and time” settings on your phone. How to fix the date and time on Android to bypass “your connection is not private” on Chrome Android:
- Step 1: Go to your Tecno Pova 6 Pro 5G’s Settings > Date & Time.
- Step 2: Switch on the “Automatic Date & Time” to sync with the network-provided time.
Method 4: Perform factory reset
If nothing else works, there might be malware on your phone causing trouble. It’s crucial to eliminate this threat before further damage occurs. The recommended action is to perform a factory reset on your phone.
However, keep in mind that this process can result in data loss, so it’s essential to back up your data beforehand. Follow the steps to perform a factory reset on Android:
- Step 1: Go to your Android Settings.
- Step 2: Select Backup and Reset > Factory data reset. Then, opt to erase all data.
Most of the time, you won’t need to go to the extreme of a factory reset. The simpler solutions mentioned earlier should take care of the Security Certificate Error on your Android.
Conclusion
By now, you should have a good grasp of the “Your Connection Is Not Private” problem on Android. This issue typically arises from complications with the SSL certificate of the website, designed to ensure a secure connection.
When you see the error message, it often comes with specific codes that indicate the underlying problem. Several methods can be employed to fix the “Your Connection Is Not Private” on Android. Clearing the browser cache, repairing the Android system using tools like Dr.Fone, checking and fixing date and time settings, and performing a factory reset as a last resort are among the solutions.
By prioritizing user safety and following the step-by-step approach in this guide, you can navigate and resolve this common internet browsing challenge on your Tecno Pova 6 Pro 5Gs.
- Title: Authentication Error Occurred on Tecno Pova 6 Pro 5G? Here Are 10 Proven Fixes | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 09:33:55
- Updated at : 2024-07-31 09:33:55
- Link: https://howto.techidaily.com/authentication-error-occurred-on-tecno-pova-6-pro-5g-here-are-10-proven-fixes-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.