Calls on Tecno Spark 20 Pro Go Straight to Voicemail? 12 Fixes

Have you ever experienced incoming calls to your phone go straight to voicemail without ringing? It can be frustrating, especially if you’re expecting an important call. It could be due to simple things like turning down the volume or forgetting to turn off the Do Not Disturb mode. In other cases, it might be because you accidentally blocked the caller’s number.

In most cases, incoming calls going to voicemail without ringing are common. However, if it’s happening frequently or for all calls, your phone may have a problem.

This article will discuss why incoming phone calls go straight to voicemail and how to fix the problem. We’ll also show you how to use Wondershare Dr.Fone, a powerful Android System Repair tool, to solve such issues. So, if you’re uncertain why that last call went straight to voicemail, keep reading, and we’ll cover everything you need to know.

Part 1: Not Ringing? Here’s Why Calls on Your Phone Go Straight to Voicemail

If an incoming call to your cell phone goes straight to voicemail without ringing, there could be a few reasons. Here’s what to look for and what you should do to fix it:

Turn Off Do Not Disturb (DND) Mode

DND mode is a feature that silences all incoming calls, notifications, and alerts. If DND mode is enabled, your cell phone goes straight to voicemail when someone calls. To turn off DND mode, swipe down from the top of the screen to open the notification settings panel, then tap the Do not disturb icon.

Here’s an alternative way:

Step 1: Open the Settings app and go to Notifications.
Step 2: Tap Do not disturb.

Step 3: Toggle Do Not Disturb offto disable the mode.

Turn Off Call Forwarding

One reason calls go straight to voicemail without ringing is if you enabled call forwarding. Call forwarding is a feature that redirects incoming calls to another number. To turn off call forwarding:

Step 1: Open the Phone Dialer app on your device, then tap the menu icon and select Settings.

Step 2: Navigate to Supplementary services > Call forwarding.

Disable Call Barring

If a phone call went straight to voicemail, another possible explanation is the call barring. It is a feature that restricts calls from being made or received on your phone. If activated, it can cause incoming calls to a phone to go straight to voicemail. To turn off call barring on Tecno Spark 20 Pro devices:

Step 1: Open the Phone Dialer app, then tap the menu icon in the top right corner.
Step 2: Go to Settings > Supplementary services > Call barring, then tap OK.
Step 3: Select Voice call, then turn off your preferred outgoing and incoming calls. When prompted, enter 0000 as a password.

Update Your Phone’s Software

Sometimes, software bugs can cause problems with incoming calls, which may be why your last incoming call went straight to voicemail. If your phone runs outdated software, try updating it to the latest version.

To check for updates, open the Settings app and go to Software update or System update. For a seamless update experience, follow the step-by-step instructions on your mobile screen.

Reset Network Settings

If the incoming calls on your phone go straight to voicemail, consider resetting your phone’s network settings. Network settings control how your phone connects to the cellular network. If these settings are not set up correctly, incoming calls may not be able to reach your device.

Note: Resetting your network settings will erase any saved Wi-Fi networks and Bluetooth pairings, requiring you to re-enter them after the reset is complete.

To reset your network settings on most Android devices:

Step 1: Open the Settings app on your smartphone, then tap System or General Management.
Step 2: Go to Reset > Reset Network Settings and confirm the action.

Turn Off Bluetooth

When Bluetooth is on, it can interfere with your device’s ability to receive calls, causing them to go straight to voicemail without ringing. To turn off Bluetooth on an Android device, you can do one of the following:

Swipe down from the top of the screen to open the Quick Settingspanel, then tap the Bluetooth icon to turn it off.

Go to Settings> Connections > Bluetooth and toggle the switch off.

It should help ensure that calls come through to your phone instead of going to voicemail.

Check Airplane Mode

If turning off Bluetooth didn’t solve the issue, another possible cause could be that your phone is in Airplane Mode. Airplane Mode turns off all wireless connections on your phone, including cellular service, which can cause calls to dial straight to voicemail. There are two ways to turn off Airplane mode on Android:

Using the Settings app:

Step 1: Open the Settings app.
Step 2: Tap Network & internet.
Step 3: Toggle off Airplane mode or Flight mode.

Using the Quick Settings panel:

Step 1: Swipe down from the top of the phone screen to access the Quick Settings panel.
Step 2: Look for the Airplane mode or Flight mode icon, then tap it to turn it off.

Check Blocked Numbers

“My boyfriend’s phone goes straight to voicemail when someone is calling. Any idea why that might be?”

Do you also find yourself asking what does it mean? It could be that he has blocked that phone number. To check this:

Step 1: Open the Phone dialer app.
Step 2: Tap the menu icon in the top right corner and select Settings.
Step 3: Tap Block numbers. If you find the number in the blocked list, remove it to ensure that their calls come through to the phone.

If you still have trouble reaching your boyfriend, try calling him from a different number. If your call didn’t go through, you know that he hasn’t blocked your number and that there may be another issue with his phone.

Turn Off Google One VPN

If you’re using Google One VPN, try turning it off to see if that fixes the problem. Some users have reported that Google One VPN can cause incoming calls to a phone to go straight to voicemail. To turn off Google One VPN:

Step 1: Open the Google One app on your Tecno Spark 20 Pro.
Step 2: At the bottom, go to the Benefits tab, then tap View Details below the Online protection with a VPN section.

Step 3: Toggle off Enable VPN.

Contact Your Carrier

If your phone calls go straight to voicemail after trying all the above, contact your carrier for help. They may be able to troubleshoot the problem or determine if there is a service outage in your area.

And if your carrier confirms that there is no service outage or billing-related block, the problem may be with your phone itself. You may need to try resetting your phone to factory settings or taking it to a repair shop.

The Caller Used Ringless Voicemail

Ringless voicemail is a service that allows businesses to bypass your phone’s ringtone and send you pre-recorded messages directly to voicemail. Ringless voicemail is often used for marketing purposes. If you think you’re receiving ringless voicemail calls, you can contact the company calling you and ask them to remove you from their list.

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If you’re unsure what’s causing your calls to go straight to voicemail, you can try using the Dr.Fone System Repair tool. This software can scan and repair your phone for any underlying problems, which may fix the issue and get your calls ringing again.

Dr.Fone supports over 1000 Android models, including unlocked Tecno Spark 20 Pro models and models from carriers like AT&T and Vodafone. It has an intuitive interface and is easy to use, even for beginners. Learn below the steps on how to use Dr.Fone System Repair to fix incoming calls that dial straight to voicemail:

Step 1: Download Dr.Fone on your computer, then launch it once installed.

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Step 2: Connect your smartphone to your desktop or computer using a USB cable. Next, from the Toolbox homepage, select System Repair.

Step 3: Select Android as the Tecno Spark 20 Pro device type.

Step 4: Click Start to begin repairing your smartphone.

Step 5: Select the Tecno Spark 20 Pro device details on the Name, Model, Country, and Carrier drop-down lists. Next, select the agreement checkbox, then click Next to proceed.

Step 6: Follow the in-app instructions to enter Download mode on your Tecno Spark 20 Pro, then click Next.

Step 7: Wait while the app downloads the firmware; once done, click Fix Now.

Step 8: Enter the code in the input box to verify the Tecno Spark 20 Pro device information in the dialogue box, then click Confirm.

Step 9: The app will start repairing the system issue on your Tecno Spark 20 Pro. Once completed, your app should restart, then click Done to close the app.

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Conclusion

When your phone calls go straight to voicemail without ringing, it can be a frustrating and disruptive experience. Not only do you miss important calls from work, friends, or family, but it also leaves you feeling disconnected and out of the loop. As a temporary measure to avoid missing important calls, check your voicemail regularly.

For a prompt solution, consider using Dr.Fone if incoming calls on your phone go straight to voicemail. It is a powerful mobile solution that can also address other system problems, including stuck boot loops, app crashes, black screens, and bricked devices. If you consistently experience this issue, it’s advisable to reach out to a professional for assistance.

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Troubleshooting Guide: How to Fix an Unresponsive Tecno Spark 20 Pro Screen

Smart devices have become an integral part of our lives, and Tecno Spark 20 Pro phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Tecno Spark 20 Pro phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Tecno Spark 20 Pro phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Tecno Spark 20 Pro phone with an unresponsive screen.

What causes the Tecno Spark 20 Pro Screen unresponsive?

The Tecno Spark 20 Pro screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Tecno Spark 20 Pro phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Tecno Spark 20 Pro 9 Pro, which generates much heat during gaming.
**No Response When Touching the Screen:**Sometimes, the Tecno Spark 20 Pro screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Tecno Spark 20 Pro Nord 2 users have reported this issue.
After Dropping the Phone: If a Tecno Spark 20 Pro phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Tecno Spark 20 Pro.

Overheating, physical damage, and manufacturing defects are some common causes of Tecno Spark 20 Pro screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Tecno Spark 20 Pro Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Tecno Spark 20 Pro device

Restarting the Tecno Spark 20 Pro device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

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### Contact the Pros

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Tecno Spark 20 Pro models, there may be additional solutions to consider:

Check the Phone’s Temperature

Sometimes, a Tecno Spark 20 Pro phone’s screen, specifically Tecno Spark 20 Pro 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to Settings > Battery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

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Reset to Factory Settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

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If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

Contact a professional repair center or the manufacturer for replacement parts and installation.

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How to avoid Tecno Spark 20 Pro Screen being unresponsive?

To avoid Tecno Spark 20 Pro screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Tecno Spark 20 Pro phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

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Avoid extreme temperatures

Keep your Tecno Spark 20 Pro device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Tecno Spark 20 Pro phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Tecno Spark 20 Pro phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Tecno Spark 20 Pro phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Tecno Spark 20 Pro device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Tecno Spark 20 Pro models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

Android Safe Mode - How to Turn off Safe Mode on Tecno Spark 20 Pro?

Safe mode on Android is very useful to get rid of dangerous apps and malware. This allows the user to perform a uninstall of the crashed or malicious apps by putting safe mode on Android. Now the question is how to remove safe mode? In this article, we have discussed in detail how to get out of safe mode and also discussed some frequently asked questions. Keep reading this article.

Part 1: How to turn off safe mode on Android?

This is very important to turn off the safe mode after you put the safe mode on Android. Your mobile performance is limited in this mode. So you have to turn off safe mode. For doing this, there are some methods. Try to apply them one by one. If you succeed, stop there. Else go to the next method.

Method 1: Restarting the Tecno Spark 20 Pro device

This is the easiest method to turn off the safe mode in Android. To use this method, follow the steps below.

Step 1 – Tap and hold the power button of your Tecno Spark 20 Pro.

Step 2 – You could find the option “Restart”. Tap on it. (If you have only one option, move to the step no 2)

Step 3 – Now, your phone will boot up in some time and you can see the Tecno Spark 20 Pro device is no more on safe mode.

This method, if goes well, will turn off safe mode in Android from your device. IF not, move to the next method instead.

Method 2: Do a soft reset:

The soft reset is very easy to perform. It won’t delete any of your personal files etc. Besides, it clears all the temp files and unnecessary data and recent apps so that you get a healthy device. This method is very good for turning off Safe mode on Android.

Step 1 – Tap and hold the power button.

Step 2 – Now, select “Power off” from the given option. This will make your device off.

Step 3 – Wait a few seconds and then turn it on again.

This time you can see your phone is no more in safe mode. Also, your junk files have been also removed. If you still find the Tecno Spark 20 Pro device is the safe mode, follow the next method.

Method 3: Break all power

This method is sometimes very helpful to turn off safe mode on android by disconnecting all the power as well as resetting the SIM card.

Step 1 – Take the back cover off from the Tecno Spark 20 Pro device and remove the battery. (Not all devices will give you this facility)

Step 2 – Take out the SIM card.

Step 3 – Reinsert the SIM card and insert the battery again.

Step 4 – Turn the Tecno Spark 20 Pro device on by tapping and holding the power button.

Now, you can see your device is out of safe mode. If you still find your device in Safe mode, see the next method.

Method 4: Wipe the cache of the Tecno Spark 20 Pro device.

The cache of the Tecno Spark 20 Pro device sometimes creates an obstacle in overcoming the safe mode on Android. To solve this issue, follow the steps below.

Step 1 – Turn on your device in safe mode. It can generally be done by tapping the home, power, and volume up button on Android device. If this combination is not working for you, search the internet with your device model number.

Step 2 – Now you can find the recovery mode screen. Navigate to the “Wipe cache” option with the volume up and down button and select the option by tapping the power button.

Step 3 – Now follow on-screen instruction and your device will be rebooted.

After successful completion of this method, your device should no longer be in safe mode. If the problem still persists, the only solution is to do a factory reset. This will erase all the data from your device. So take backup of your internal storage.

Method 5: Factory data reset

To factory data reset, you have to follow the below steps.

Step 1 – Enter in the recovery mode by following the steps mentioned earlier.

Step 2 – Now select “Factory data reset” from the given options.

Step 3 – Now, follow the on-screen instructions and your device will be factory reset.

After this method, you can successfully get rid of the safe mode on Android. Restore your data from the backup you created.

Watch the video below to turn off safe mode on your phone:

Part 2: How to put the phone in safe mode?

If some apps or programs create a problem on your device, the solution is safe mode. Safe mode allows you to uninstall the app or the program out of your device safely. So, safe mode on Android is quite useful sometimes. Let’s have a look at how to turn on safe mode in Android.

Before this, remember to take a backup of your Tecno Spark 20 Pro. We recommend you to use the Dr.Fone - Phone Backup (Android). This tool is the best in its class to provide users with a very easy-to-use user interface yet powerful solution.

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Always remember to use this tool before you enter in the safe mode as you never know what will happen next and you might end up with factory resetting. This, as the result, will erase all your valuable data. So always perform backup data before you proceed.

To enter the safe mode, follow the instructions below.

Step 1 – First of all, long press the power button and let the Power options appear.

Step 2 – Now, long press on the “Power off” option. This will instantly ask you if you want to reboot into safe mode. Select the option and your device will reboot in safe mode.

If you are using Android version 4.2 or earlier, turn off the Tecno Spark 20 Pro device and turn it on the back by tapping the power button. When the logo appears, tap and hold the volume down button. This will allow the Tecno Spark 20 Pro device to boot in safe mode.

Follow these steps carefully and now you can see a “Safe Mode” written at the corner of your device. This will confirm that you have successfully entered in Safe mode on Android.

Part 3: Safe mode on Android FAQs

In this section, we’ll discuss some frequently asked questions about the safe mode. Some users have many questions regarding the safe mode. Here we’ll try to cover some of them.

1. Why is My Tecno Spark 20 Pro on safe mode?

This is a very common question around the world. For many Android device users, it’s quite common to see your phone in safe mode suddenly. Android is a secure platform and if your device sees any threat from your recently installed apps or any programs that want to harm your device; it would go into safe mode automatically. Sometimes, you might accidentally perform the steps discussed in part 2 and boot your device in safe mode.

2. Safe mode won’t turn off on My Tecno Spark 20 Pro

For the solution to remove safe mode from your device you must follow the step-by-step methods as mentioned in part 1. This will surely take your device out of the safe mode.

The safe mode is a very useful program for any Android device. But it limits the programs of Android and you must remove safe mode after uninstalling the harmful app. This article showed you how to turn off safe mode easily.

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Calls on Tecno Spark 20 Pro Go Straight to Voicemail? 12 Fixes | Dr.fone