Cellular Network Not Available for Voice Calls On Tecno Pova 5 | Dr.fone

Cellular Network Not Available for Voice Calls On Tecno Pova 5 | Dr.fone

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Cellular Network Not Available for Voice Calls On Tecno Pova 5

The “Cellular Network Not Available for Voice Calls“ error is a common experience for many Android users. In our contemporary world, communication stands as the fundamental pillar of our existence. Yet, the malfunctioning of our devices hinders this connectivity. It often gives rise to numerous complications. Fortunately, your concerns are now a thing of the past.

This article serves as your guide for troubleshooting and overcoming this frustrating dilemma. It has compiled expert perspectives, valuable tips, and detailed, systematic solutions. The article will go through the underlying causes behind this issue and explore potential fixes. By the conclusion of this article, you’ll be armed with the necessary knowledge to tackle this problem.

cellular network not available calls error

Part 1. Preliminary Reasons For Cellular Network Not Available For Voice Calls

Facing the “Cellular Network Not Available for Voice Calls Android“ error can be overwhelming. Thus, it becomes evident that specific reasons underlie this issue. Solutions indeed exist to tackle this problem. Yet, comprehending the underlying reasons is equally crucial to resolve the issue:

1. Internet Access

One primary reason behind cellular network unavailability glitches lies in unstable internet access. Voice calls over cellular networks often require a stable internet connection. When this connection fluctuates or drops, it can result in the dreaded error message.

2. Terrain Coverage

Another contributing factor is the geographical terrain. In remote or sparsely populated areas, cellular tower coverage might be limited. It causes a signal disturbance or complete loss of the network.

3. Network Congestion

During peak usage hours or in densely populated areas, network congestion can also be a cause. It leads to temporary unavailability of the cellular network for voice calls. When the network is overloaded with traffic, it might struggle to accommodate more voice calls. That results in connectivity issues.

4. Technical Glitches

Furthermore, technical glitches within the Tecno Pova 5 device or network infrastructure can cause this issue. These glitches could range from software bugs to hardware malfunctions.

5. Battery or Power Issues

In some instances, insufficient battery power or power-saving modes on devices can cause this issue. They affect the Tecno Pova 5 device’s capacity to sustain a consistent connection with the cellular network. This consequently causes voice call unavailability.

Part 2. Prominent Solutions For Cellular Network Not Available For Voice Calls Android

A myriad of purposeful solutions exists to resolve the TracFone cellular network not available for voice calls issue. These solutions are specifically designed to address various underlying causes. The aim of these solutions is to restore smooth connectivity for voice calls. Described below are the top 8 solutions to fix the “Cellular Network Not Available” error:

Method Efficiency Difficulty Duration (Minutes)
Check Network Availability Moderate Easy 5-10
Check Airplane Mode Low Easy 2-5
Select Network Operator Moderate Moderate 5-10
Restart Device Low to Moderate Easy 3-5
Enable Roaming Settings Moderate Easy 3-7
Update Android Smartphone Moderate Moderate 15-30
Performing Factory Reset High (Last Resort) Difficult 30-60+
Contact Carrier Provider High (Specialized Help) Moderate Varies (Depends on Carrier Provider)
Wondershare Dr.Fone - System Repair Highest (Complex Issues) Easiest 5-10

Solution 1. Check the Availability of Cellular Networks

Before diving into complex fixes, the first thing to do is to check if nearby cell networks are available and how strong their signals are. It is an essential step when trying to fix the “Cellular Network Not Available“ error. This basic check ensures your phone is close enough to a working network tower, which matters for staying connected. It allows you to find out the availability of nearby cellular networks.

Moreover, with it, you can ensure your device is connected to a reliable network. This preliminary check sets the foundation for further troubleshooting.

checking network availability

Solution 2. Check the Airplane Mode of the Smartphone

Another crucial step in resolving this error involves ensuring that the Airplane Mode is disabled. This mode, when activated, disables all wireless connections. It also includes cellular networks, which could lead to connectivity issues. Follow these simple steps to check and disable Airplane Mode on your device:

Instructions: Swipe down on your phone’s screen from the top to access the Notification Panel, unveiling the Quick Settings tiles. Search for the airplane-shaped icon; if Airplane Mode is active, the icon will be highlighted or shown in a distinct color. Tap the Airplane Mode to turn off the Airplane Mode on your Android.

toggle airplane mode

Solution 3. Selecting the Network Operator of the Tecno Pova 5 device

In certain instances, manually selecting your network operator can help. It effectively resolves the “Cellular Network Not Available for Voice Calls Android“ error on your Tecno Pova 5. By choosing the network operator manually, you ensure a deliberate connection to a specific carrier. This potentially bypasses issues related to automatic network selection. Follow these steps to select your network operator manually:

  • Step 1. Access “Settings” on your Tecno Pova 5, then tap on “Connections.” From there, navigate to “Mobile Networks” and proceed by selecting “Network Operators.”

open mobile network carriers

  • Step 2. Look for the “Automatically Select” toggle, which will be turned on. Toggle it off to see available networks and choose the one best suited to your device.

select mobile carrier

Solution 4. Restart Your Device

Sometimes, resolving the “Cellular Network Not Available for Voice Calls“ error on your Tecno Pova 5 can be as simple as performing a restart. This basic troubleshooting step helps refresh the Tecno Pova 5 device’s software. It clears temporary glitches and reestablishes essential connections, potentially resolving network-related issues. Follow these straightforward steps to restart your Tecno Pova 5:

Instructions: Hold down the “Power” button until the Power menu emerges on the display. From there, select “Restart” to initiate the Tecno Pova 5 device’s reboot process.

restart android device

Solution 5. Enable Roaming Settings

There are situations where you’re in an area with weak or no coverage from your primary network provider. In such a case, enabling roaming settings on your Tecno Pova 5 can sometimes resolve the issue at hand. Enabling roaming allows your device to connect to partner networks. This extends your coverage beyond your home network’s reach. Follow these steps to enable roaming settings on your Tecno Pova 5:

  • Step 1. Start by accessing your device’s Settings and tapping the “Connections” option. Here, scroll downward to press “Mobile Networks.”

open mobile network connections

  • Step 2. Presently, you will encounter the “Data Roaming” option. Toggle this option on to enable data roaming on your device and resolve the issue.

turn on data roaming

Solution 6. Update Android Smartphone

Updating your Tecno Pova 5’s OS to the latest version can often resolve performance issues. It can also fix network connectivity issues, including the “Cellular Network Not Available” error. Manufacturers regularly release system updates containing bug fixes and security patches. It also includes enhancements that can address underlying software-related problems. Follow these steps to update your Android smartphone:

  • Step 1. In your device’s Settings, scroll through to find the “Software Update” option. Select it, and on the subsequent screen, verify the availability of any updates.

open software update settings

  • Step 2. If an update is accessible, select the ‘Download and Install’ choice. Then, proceed by following the prompts displayed on the screen to finalize the process.

install updates on android

Solution 7. Performing Factory Reset

Performing a factory reset is a drastic but effective measure. It can resolve persistent software-related issues, including the “Cellular Network Not Available” error. Be aware that initiating a factory reset results in the deletion of all data and settings stored on your device. Hence, it is crucial to back up any vital information before proceeding with this action. Here is how to fix the Verizon cellular network not available for voice calls:

  • Step 1. To access your device’s “General Management” section, navigate through Settings. There, tap on “Reset,” and select “Factory Data Reset” from the subsequent screen.

open reset settings

  • Step 2. You will need to tap “Reset” to confirm your choice. Then, follow the on-screen guidelines carefully to complete the reset process.

perform factory reset

Solution 8. Contact Carrier Provider

If you’ve exhausted all options and the issue persists, reaching out to your carrier provider for assistance is a viable solution. Carrier providers can offer specific insights and guidance regarding network-related issues. When connected to customer service, explain the issue you’re experiencing in detail. Contacting your carrier provider enables you to tap into their expertise and resources.

contact provider for solution

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Part 3. [100% Resolvable] Resolve Cellular Network Not Available For Calls Issues

Despite all your attempts, the cellular network not available for voice calls remains unresolved. It might state a more complex software-related issue or glitch within the Tecno Pova 5 device. However, there’s a solution designed explicitly for addressing such complex issues. That software is Wondershare Dr.Fone, a comprehensive toolkit for Android devices. It stands out as the world’s first one-click Android repair tool.

Dr.Fone specializes in resolving a wide array of Android system issues, including the notorious black screen of death. With this tool, users can effortlessly restore their Android system to normal functionality.

Key Features of Wondershare Dr.Fone

  1. Fone’s advanced repairing mechanism has the ability to repair even the bricked Android devices.
  2. This tool supports more than 1000 models of Android devices across different brands for system repair.
  3. It boasts the highest success rate when it comes to fixing Android devices.

dr.fone wondershare

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

  • Fix your Android to normal, no skills required.
  • Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
  • The high success rate in resolving Android system issues.
  • Compatible with a wide range of Android devices and OS versions
  • User-friendly interface with easy-to-follow steps.

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Steps Needed To Fix the Cellular Network Not Available for Calls Issue via Wondershare Dr.Fone

The following are the steps to resolve the Tracfone cellular network not available for voice calls using Wondershare Dr.Fone:

  • Step 1. Open Wondershare Dr.Fone and Opt for System Repair

Launch the software. Then, navigate to the “Toolbox” section located in the left panel. Connect your Tecno Pova 5 and proceed by choosing “System Repair.” Then, opt for “Android” to specify the Tecno Pova 5 device type. On the subsequent screen, click “Start” to commence the repair procedure.

start android repair

  • Step 2. Provide Details of Your Android Device

The system automatically identifies the brand of the Android device undergoing repair. Afterward, choose the “Name,” “Model,” “Country,” and “Carrier” from the provided list options. If the Tecno Pova 5 device is already unlocked, you can choose OPEN in the Carrier section. Then, confirm by checking the warning box indicating agreement and readiness to proceed. Click on “Next” to initiate the repair process for your Tecno Pova 5.

define details of android

  • Step 3. Complete the Android Repair Process Successfully

Follow the guidance displayed on your device’s screen to access Download Mode. Once in, the firmware download begins automatically. During this process, the platform verifies and presents the firmware details. Select “Fix Now” to proceed with the installation of the firmware onto your Tecno Pova 5. Since Android repair will result in the deletion of all data, input “000000” to confirm. This action initiates the system repair process.

perform android repair successfully

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Conclusion

In conclusion, facing the “Cellular Network Not Available for Voice Calls“ problem on your Tecno Pova 5 can be frustrating. This article has explored many ways to fix this issue. These include simple checks like turning off Airplane Mode to solutions like contacting your carrier. However, when facing persistent network problems, a tool like Wondershare Dr.Fone becomes the only hope.

Among the various methods discussed, Dr.Fone stands out as a top choice. Its thorough system repair function targets and removes complex software glitches. The tool’s easy interface, broad compatibility, and secure repair process make it perfect. It is ideal for users looking for a reliable solution beyond regular troubleshooting.

drfoneWhy isn’t My Tecno Pova 5 establishing a connection with the cellular network?

drfoneWhat steps can I take when the mobile network isn’t available?

drfoneWhat might be causing my SIM card to not display a network?

What To Do When Tecno Pova 5 Has Black Screen of Death?

Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.

This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.

  • The light of the phone is blinking but the Tecno Pova 5 device is not responding.
  • The phone is hanging and freezing very frequently.
  • The mobile is rebooting and crashing more often and the battery is draining a lot faster.
  • Phone restarts on its own.

If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.

Part 1: Why Android device gets black screen of death?

Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Tecno Pova 5 device’s display remains blank, and you are unable to interact with the Tecno Pova 5 device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:

  • Install incompatible apps or apps with bugs and viruses.
  • Have bugs or errors in the Android operating system.
  • Keep the mobile charged for long after it’s fully charged.
  • Use a non-compatible charger.
  • Use an old battery.
  • Incorrectly install or incomplete system updates.
  • Excessive heat due to heavy usage or environmental factors.

If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.

Part 2: How to rescue data when Android gets black screen of death?

This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.

The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.

Dr.Fone - Data Recovery (Android)

Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Tecno Pova 5 device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Tecno Pova 5 Android devices as of now.

Dr.Fone - Data Recovery (Android)

A Dedicated Tool to Retrieve Data from Broken Android Devices .

  • Recover data from broken devices or devices that are damaged in any other way, such as those has black screen.
  • Recover photos, videos, contacts, messages, call logs, and more.
  • Highest retrieval rate in the industry.
  • Compatible with most Tecno Pova 5 devices.

3981454 people have downloaded it

Part 3: 9 Solutions to fix the black screen of death of Android

3.1 One click to fix the black screen of death

Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.

What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.

Dr.Fone - System Repair (Android)

Fix Black Screen of Death for Android In One Click

  • Fix all Android system issues like a black screen of death, OTA update failures, etc.
  • Update the firmware of Android devices. No technical skills are required.
  • Support all the new Tecno Pova 5 devices like Galaxy S22, S23, etc.
  • Click-through operations to bring Android out of the black screen of death.

3,364,231 people have downloaded it

Here are the easy steps to get your Tecno Pova 5 out of the black screen of death:

  1. Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.

    fix android black screen of death using a tool

  2. Select “System Repair” from the home page, and then click on the “Android “.

    fix android black screen of death by selecting the repair option

  3. Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.

    choose android info

  4. Boot your Android into Download mode by following the on-screen demonstrations.

    boot to download mode to fix android black screen of death

  5. Then the tool will download the Android firmware and flash the new firmware to your Tecno Pova 5.

    fixing android black screen of death

  6. A moment later, your Tecno Pova 5 will be repaired completely, and the black screen of death will be fixed.

    android brought out of black screen of death

Video guide: How to fix the Android black screen of death step by step

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3.2 Force restart your Tecno Pova 5

Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.

To reboot your Tecno Pova 5, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:

Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Tecno Pova 5 device restarts.

Step 1: For Tecno Pova 5 devices, press and hold down the Power and Volume Down buttons for about 7 seconds.

force restart android

3.3 Check and clean your phone

This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:

Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.

Step 2: See if dirt prevents you from turning the Tecno Pova 5 device on. Then, quickly press and release the button a few times.

Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.

Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.

wa stickers

3.4 Remove the battery

If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.

Step 1: To get started, take the phone apart by starting at the back.

Step 2: After 20 to 30 seconds, take out the battery and put it back in.

Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.

remove battery of android phone

This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.

3.5 Recharge the Tecno Pova 5 device

If your Tecno Pova 5 screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.

3.6 Wipe cache partition to fix black screen of death

If your Tecno Pova 5 turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:

Step 1: Turn off your Tecno Pova 5.

Step 2: Boot the Tecno Pova 5 device into Recovery Mode.

Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Tecno Pova 5 devices:

  • For older Tecno Pova 5 devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
  • For newer Tecno Pova 5 devices without the home button: Press and hold the Volume Up button and the Power button together.
  • If the Tecno Pova 5 device logo appears, release your grip, and the phone will restart.

Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.

wipe cache partition android phone

Step 4: Select Wipe cache partition by pressing the Power button.

Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.

Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.

Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Tecno Pova 5 device.

After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.

3.7 Uninstall incompatible apps

Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Tecno Pova 5 device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.

Step 1: Power down your device by pressing and holding the Power button until a menu appears.

Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.

Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Tecno Pova 5 device’s bottom.

Step 4: After selecting Settings, head to the Apps section.

Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.

uninstall app on android phone

Step 6: Now restart the Tecno Pova 5 device by pressing the power button and let it boot up in normal mode.

If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.

3.8 Reboot to safe mode

Even after multiple attempts to launch them, certain applications act suspiciously and cause the Tecno Pova 5 device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.

Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.

Step 2: Press the Power Off button to enter Safe mode.

Step 3: Activate Safe mode by clicking the “Safe Mode” icon.

enter android in safe mode

Step 4: To return to Normal mode, turn off your device and then turn it back on.

3.9 Factory reset to fix Android black screen of death

The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.

Step 1: Turn off the Tecno Pova 5 device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.

Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.

Factory data reset

Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.

Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.

Part 4: How to avoid Android black screen of death?

These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –

  • Install apps from trusted suppliers only.
  • Use security or antivirus software on your device.
  • Take a backup at regular intervals.
  • Always keep Android OS updated.
  • Don’t keep your mobile charged for a long duration after a full charge.
  • If your battery gets old, replace it soon.
  • Keep your device’s storage well-maintained. Regularly delete unnecessary data.
  • Close unused apps running in the background to conserve system resources.
  • Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.

By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.

The Bottom Line

There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.

But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.

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How to Fix Android.Process.Media Has Stopped on Tecno Pova 5

Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.

android process media has stopped

Part 1. Why this error pops up?

There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:

  • 1. Moving from one custom ROM to another can cause this error to occur
  • 2. A failed firmware upgrade may also be to blame
  • 3. A virus attack can also result in this error among many others
  • 4. Restoring apps via a Titanium backup is also a major cause
  • 5. Failure of certain apps such as the download manager and the media storage

Part 2. Back up your Android Data First

It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your Tecno Pova 5. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .

Wondershare Dr.Fone

Flexibly Back up and Restore Android Data

  • One-click to back up Android data to the computer.
  • Preview and selectively restore the backup to any Android device.
  • Supports 8000+ Android devices.
  • There is no data lost during backup, export, or restore.

4,503,800 people have downloaded it

Follow the steps below to learn how to back up your phone in steps.

Step 1. Download, install, and run the program

Click the “Start Download” button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.

Android. Process. Media - backup android

Step 2. Connect your device

Then connect your Tecno Pova 5 to the computer and make sure that it can be recognized by your computer. Then click on “My Backup” on Dr.Fone.

Android. Process. Media - recognize phone

Step 3. Begin to backup

When your device is displayed on the window of the program, click “Back Up Now “ to begin. The rest will be done by the program.

Android. Process. Media - select data types

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Part 3. How to Fix “Android. Process. Media” Error

With a full backup of your Tecno Pova 5, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.

Method 1: Ensure app and system updates

Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.

Step 1: Visit the Google Play Store to check for available app updates.

Step 2: In “Settings,” go to “System” > “Software Update” to check for system updates.

Method 2: Reset app preferences

App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.

Step 1: Go to “Settings” on your device.

Step 2: Access “Apps.”

Step 3: Tap the menu icon in the upper-right corner and select “Reset App Preferences.”

Method 3: Clear the cache and data on your device

Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.

Step 2: Next, find Google Play from the same Manage Applications page.

Step 3: Tap on it and then Tap on clear cache.

clear crash

Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK

Step 5: Next you need to open Google Play and when presented with an error, click OK

Step 6: Turn off the Tecno Pova 5 device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.

Method 4: Check Google Sync & Media Storage settings

Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.

Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable

Step 3: Use the same method as above to clear the Download Manager data

Step 4: Turn off your device and then turn it on

This Should clear the error message for good.

Method 5: Boot your device into safe mode

Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the “Android process media keeps stopping” error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.

Method 6: Fix the error by using a dedicated repair tool

Dr.Fone - System Repair (Android)

Fix Android process media has stopped issue in one click

  • Fix all Android system issues like black screen of death, won’t turn on, system UI not working, etc.
  • Industry’s 1st tool for one-click Android repair. Without any data loss.
  • Supports all the new Tecno Pova 5 devices like Galaxy S8, S9, S22, etc.
  • Step-by-step instructions provided. No technical skills required.

4,989,253 people have downloaded it

Step 1. Connect your Tecno Pova 5

After launching Dr.Fone, click on “System Repair” from the main window.

fix android.process.media stopping by drfone

Then connect your Tecno Pova 5 with the correct cable and choose “Android” > click “Start”.

select android repair to fix android.process.media stopping

In the Tecno Pova 5 device information interface, remember to select the correct information. Then confirm the warning and click “Next”.

select device details

To confirm the Android repair may erase all data on your device, you need to type in “000000” to proceed.

fix android.process.media stopping by entering code

Step 2. Repair your Tecno Pova 5 in Download mode.

Read and follow the guide here to boot your Tecno Pova 5 in Download mode.

fix android.process.media stopping in download mode

Then click “Next” to start downloading the firmware.

start downloading firmware

It may take a while, so you could have a cup of coffee to wait for the repair process completed.

android.process.media stopping fixed

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Method 7: Factory Reset your device

If the above steps fail, you might need to perform a factory reset. A factory reset restores the Tecno Pova 5 device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.

Method 8: Seek Manufacturer Support

If the problem persists after trying the above steps, it could be related to specific device or software issues. It’s advisable to contact your device manufacturer’s support team for more detailed guidance and assistance.

It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.

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  • Title: Cellular Network Not Available for Voice Calls On Tecno Pova 5 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-18 11:37:19
  • Updated at : 2024-03-21 11:12:13
  • Link: https://howto.techidaily.com/cellular-network-not-available-for-voice-calls-on-tecno-pova-5-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Cellular Network Not Available for Voice Calls On Tecno Pova 5 | Dr.fone