Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Itel A60s | Dr.fone

Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Itel A60s | Dr.fone

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Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Itel A60s

Nowadays, smartphones are integral to life. They serve as your communication lifeline and powerful personal assistant. However, it can be frustrating when a sudden error disrupts our phone’s functionality. One common error Android users encounter is the “Unfortunately, The process.com.android.phone has stopped” error. Fear not if you have come across this error message on your Itel A60s.

This beginner’s guide is here to help you understand the causes of this problem. It will also provide you with practical “unfortunately the phone has stopped solutions.”

Part 1: Learn Why Unfortunately the process.com.android.phone Has Stopped

The error message “Unfortunately, the process com.android.phone has stopped“ typically appears on Android devices when there is an issue with the Phone app. Issues with underlying processes responsible for handling phone-related functions are also a cause.

process com.android.phone has stopped error

It can prevent you from making or receiving phone calls, accessing contacts, or using other phone-related features. Following are some of the possible reasons why you may encounter this error:

App or System Update

When you update your device’s OS or the Phone app itself, it is possible to encounter bugs or compatibility issues. These issues can lead to the Phone app crashing and displaying this error message. Sometimes, the updated software may not work with the existing configurations of the Phone app. It results in instability which causes this error.

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App Cache/Data Corruption

The Phone app relies on cached data and stored settings to function properly. If the cache or data of the app becomes corrupted, it can cause the Phone app to malfunction. The reasons include interrupted app installations or updates, improper shutdowns, or software conflicts. As a result, you may see the error message indicating that the process com.android.phone has stopped.

Insufficient System Resources

Android devices need sufficient memory (RAM) and processing power to run apps smoothly. If your device is running low on memory or processing capacity, it may struggle to handle the Phone app and its processes. It can lead to crashes and the error message. Running many resource-intensive apps at the same time also causes this issue. Other reasons include too many background processes that contribute to this error.


Conflicting Third-Party Apps

Third-party apps installed on your device can sometimes conflict with the Phone app. These conflicts can occur for various reasons, such as incompatible app versions. The software bugs within the third-party apps or configurations can also clash with the Phone app. Such conflicts can disrupt the normal operation of the Phone app. The result of all this trigger the error message.

Software or Firmware Glitches

Software glitches or firmware issues can occasionally occur in Android devices. These glitches can affect the functioning of system processes, including the Phone app. They may arise from programming errors and system inconsistencies. Sometimes unexpected interactions between different OS components can also lead to this error.

Part 2: 100% Working Fixes To Fix Unfortunately the process.com.android.phone Has Stopped

Having been denied access to your Phone can cause a lot of issues. Luckily, many simple fixes to the “process.com.android.phone has stopped“ error exist. These solutions have worked for many users, and by following them, you may be able to resolve the issue too. Given below are the top 8 fixes to resolve this error and restore your device’s phone functions:

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Fix 1: Restart/Reboot your Android Device

One of the simplest yet effective solutions to tackle the “Unfortunately, the process com.android.phone has stopped“ error is to reboot your Itel A60s. Restarting your device can often resolve temporary software glitches or conflicts. This fix requires no technical expertise.

So, it is worth trying before moving on to more complex solutions. Follow the guide below to restart your Itel A60s and potentially fix the error:

  • Step: Long-press your Itel A60s’s “Side” key and wait for the power menu to appear. Here, select “Restart” to initiate the reboot of your phone.

select the restart option

Fix 2: Re-insert the SIM Card

There is also a chance that the reason you are seeing this error message relates to the SIM card. A loose or improperly inserted SIM card can cause disruptions in the phone’s communication functions. As a result, you see the “Unfortunately, the process com.android.phone has stopped“ error.

To fix this error, you can remove the SIM card and then re-insert it. If the issue is actually related to a SIM card, the issue will get resolved after you resolve the problem.

reinsert the sim card

Fix 3: Clear the Cache and Data of the Phone App

The “Unfortunately, the process com.android.phone has stopped“ error is connected to the Phone app. In this situation, clearing the cache and data of the Phone app itself can often resolve the issue. This fix focuses on removing any corrupted or conflicting data within the app.

Once the corrupted data is gone, it will restore the Phone app to proper functioning. Here is how to clear the cache and data of the Phone app on an Android device:

  • Step 1: Find the Phone app on your Itel A60s and long-press its icon. A small menu will pop up where you need to select “App Info.”

access phone app settings

  • Step 2: It will lead you to detailed information about the Phone app. Here, press “Storage,” and following that, you will see the “Clear Cache” and “Clear Data” options. Use them in the same order to clear the cache and data of the Phone app.

clear phone app cache and data

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Fix 4: Disable Automatic Updates Feature

In some cases, this error may occur due to conflicts or compatibility issues with the automatic app updates feature. The automatic update on your Itel A60s keeps your apps updated. Disabling this feature temporarily can help resolve the problem.

As a result, you will be able to use the Phone app without interruptions. To disable the automatic updates option on the Google Play Store, you can use the following steps:

  • Step 1: Navigate to the Google Play Store app on your Itel A60s and launch it. Next, tap on the profile icon in the screen’s top right corner. From the options presented, select “Settings.”

open the play store settings

  • Step 2: In Settings, press “Network Preferences” to expand the option. Now, open the “Auto-update apps” settings and enable the “Don’t auto-update apps” option.

enable don’t auto update apps option

Fix 5: Clear All Apps Cache and Data

When dealing with this error, clearing the cache and data of all apps on your Itel A60s can also help. Doing this will remove any corrupt or conflicting data that might be causing the issue. This fix targets the overall app ecosystem on your device.

It intends to ensure a clean slate and potentially resolve the error. Use the following guide to clear the cache and data of all apps:

  • Step 1: Access your Itel A60s’s Settings and tap the “Apps” option. It will lead you to all the apps running on your phone. Here, select an app to see detailed app info.

access the apps settings

  • Step 2: On the app info screen, scroll down and press “Storage.” Now use “Clear Cache” to clean the app’s cache and “Clear Data” to erase the app’s data. Repeat the same process for all the apps installed on your device.

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tap on storage option

Fix 6: Clear SIM Toolkit Cache and Data

It is worth considering the SIM Toolkit is a potential source of the problem. The SIM Toolkit is an app that provides functionality related to your SIM card. Its functions include accessing value-added services and managing mobile network settings. Clearing the cache and data of the SIM Toolkit app can help resolve this issue. The steps you need to clear the cache and data of this app are the following:

  • Step 1: On your Itel A60s, find the SIM Toolkit app. After finding it, press and hold its icon until a short menu appears. Choose “App Info” from the available options to access its settings.

access sim toolkit settings

  • Step 2: Now, you need to tap “Storage” to proceed. On the next screen, first, tap “Clear Cache” to clean the cache, and later press “Clear Data.”

use clear cache and data

Fix 7: Perform Factory Reset

If all previous fixes have been unsuccessful, performing a factory reset is also an option to resolve this issue. It is a drastic measure that can potentially address underlying software issues. However, it’s important to note that a factory reset will erase the entire data and settings of your device.

So, it’s crucial to back up your important files before proceeding with this fix. By doing so, you can restore your device to its original state and eliminate the error. Use the detailed guide described below to factory reset your Itel A60s:

  • Step 1: Start by launching the Settings app and selecting “General Management.” Here, choose “Reset,” and following that on the next screen, tap “Factory data reset.”

tap on factory data reset

  • Step 2: After tapping “Factory data reset,” hit the “Reset” option. Next, enter your Itel A60s PIN to confirm the process, and use “Delete All” to start the factory reset process.

press the delete all button

Fix 8: Try Wondershare Dr.Fone - The Best and Most Reliable Android System Repair Tool

It must be a frustrating experience to try one solution after the next and not be able to resolve the issue. In such situations, the best thing you can do is find a tool that can resolve all Android system problems. While there are many options available online, not all are great. The best Android system repair tool currently available is Wondershare Dr.Fone.

Using Wondershare Dr.Fone, you can fix issues like “Unfortunately, the process.com.android.phone has stopped,” Play Store not working, frozen phone, and many more. It is a specialized tool for resolving Android system issues in Itel A60s devices with support for all modern Itel A60s phones.

Key Features of Wondershare Dr.Fone

  • You do not need any technical skills to fix your Android system issues when using Dr.Fone.
  • It has the highest success rate in fixing complex software issues related to Android OS.
  • Wondershare Dr.Fone supports over 1000 Android models for system repair and can fix most issues within minutes.

Steps To Fix the process.com.android.phone Has Stopped via Wondershare Dr.Fone

All you need to fix your Itel A60s’s system issues is a computer with Wondershare Dr.Fone installed and your device connected to it. Here is the simplified process of resolving most Android system issues in a matter of minutes:

  • Step 1: Link Your Android Device with Wondershare Dr.Fone

To start, connect your Itel A60s to your computer. Launch Wondershare Dr.Fone on your computer screen and click on “Toolbox,” located in the left sidebar. From the options available, select “System Repair” and follow it by clicking “Android” on the next screen.

tap on the system repair option

  • Step 2: Enter the Required Details of Your Itel A60s

Click on “Start” to initiate the process, and following that, you will be prompted to provide specific details about your Itel A60s. These details include the “Brand,” “Name,” “Model,” “Country,” and “Carrier.” Afterward, tick the box that says, “I agree with the warning, and I am ready to proceed,” and click “Next.”

press the start button

  • Step 3: Resolve The process.com.android.phone Has Stopped Issue

The subsequent step involves entering Download Mode on your device, following the on-screen instructions provided by the software. Once your device is in Download Mode, this Android repair toolkit will proceed to download and install the relevant firmware. Now, select “Fix Now” and confirm the repair of your Itel A60s by entering the code “000000.”

start the fix process

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Conclusion

To sum the article up, encountering the frustrating error message “Unfortunately, the process com.android.phone has stopped“ can be daunting. However, with the right knowledge and tools, resolving this issue becomes achievable. Throughout this guide, we have explored various troubleshooting methods. These included clearing the cache, rebooting the Itel A60s device, and even performing a factory reset.

While there are many options to fix this error, only one is an excellent choice: Wondershare Dr.Fone. With its powerful Android system repair feature, Wondershare Dr.Fone is a reliable solution to resolve this error.

Fix Itel A60s Android System Webview Crash 2024 Issue

In recent months, the term “Android WebView crash 2023“ has become a common search term among Android users seeking solutions to these app crashes . The issue has been particularly prevalent on Itel A60s devices, but it has also affected users of other Android models.

Android WebView for Android apps allows you to see and interact with web pages without leaving your app. But lately, it’s been causing more headaches than it’s worth.

So, what’s going on with Itel A60s Android System WebView, and what can you do to fix its issues? Let’s take a look. This article will shed light on Itel A60s Android System WebView crashing apps, helping you understand what triggers them, how to identify them, and what you can do to prevent them from happening again.


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Part 1: What Should We Know About Itel A60s Android System WebView Crashes?

This year, the term “Android WebView crash 2023“ has become a familiar and dreaded phrase. This issue has plagued Android users, causing app crashes, freezing , and frustration. But what exactly is Android WebView, and what triggers these apps to crash?

Android WebView is an integral component of Android apps, acting as the invisible engine that renders web content within these apps. It allows users to seamlessly browse websites, watch videos, and interact with web pages without switching to a separate browser. However, when WebView crashes, it disrupts this integrated experience, causing apps to malfunction.

Several signs can indicate an impending or ongoing Android WebView crash. These include:

  • App Freezing

One of the earliest signs of an Itel A60s Android System WebView crash is the app freezing. The app may become unresponsive, refusing to respond to your taps or gestures.

  • Unexpected App Closures

Another common sign is unexpected app closing. The app may shut down without warning, abruptly ending your activity. Itel A60s Android System WebView crashing apps can be disruptive if you are in the middle of a conversation, shopping online, or filling out an important form.

  • Error Messages

Error messages can also provide valuable clues about the impending crash. These messages may appear as pop-ups or be displayed within the app itself.

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  • Slow Loading Times

Slow loading times can also be a sign of an impending crash. If webpages within the app take unusually long to load or images and other content appear pixelated or distorted, it could be a sign that Itel A60s Android System WebView is struggling to handle the workload.

But why does WebView crash Android smartphones? The answer involves several factors:

  • Updates and Compatibility Issues

Updates are often intended to improve software stability and compatibility, but in some cases, they can introduce new bugs or compatibility issues that lead to crashes. It is particularly evident when app developers and WebView developers release updates that don’t fully align, causing conflicts.

  • Insufficient Memory

Itel A60s Android System WebView requires a certain amount of memory to operate properly. If your device is running low on memory, it can cause Itel A60s Android System WebView to crash. It is more likely to happen on older devices with less RAM.

webview crash out of memory message

  • Outdated Itel A60s Android System WebView

The WebView app is responsible for rendering web content within Android apps. Using an outdated version of WebView can introduce known bugs and security vulnerabilities that can cause crashes.

  • Conflicts With Other Apps

WebView might crash if it conflicts with other resources or processes running on the Itel A60s device. It can happen if the Itel A60s device runs low on memory or other resource-intensive apps compete for system resources.

In the next section, you’ll explore potential solutions to keep your apps running smoothly.

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Part 2: Android WebView Crashes? Here Are Quick and Proven Solutions

Now you’ve identified the signs and causes of Itel A60s Android System WebView crashing apps on your phone. While these issues can be frustrating, there are several quick and proven solutions to fix them.

Uninstall WebView Updates

If you’re experiencing apps crashing after a recent update, consider uninstalling those updates. This action can potentially revert to a more stable version of Itel A60s Android System WebView.

To do this on your Itel A60s, navigate to Settings > Apps, then select Itel A60s Android System WebView. Tap the menu icon in the top right corner and tap Uninstall updates.

uninstall android system webview updates

Update Android WebView

Regularly updating Itel A60s Android System WebView to the latest version is crucial for maintaining compatibility and addressing known bugs. Google releases updates to address these concerns, ensuring optimal performance and stability.

Check for available updates on Itel A60s devices by navigating to Settings > Apps. Then, select Itel A60s Android System WebView and tap App details in-store. If an update is available, tap Update to install it and restart your phone.

android system webview app info

Update Google Chrome

Android WebView is closely tied to Google Chrome, and issues with Chrome can sometimes affect WebView functionality. As such, updating Chrome to the latest version can help address Android System and WebView forcibly closing your phone’s apps.

Open the Google Play Store and search for Google Chrome. If an update is available, tap Update to install it, then restart your device.

update google chrome

Clearing Cache and Data for Android WebView

Clearing the cache frees up phone storage and helps the app run more efficiently. To clear Itel A60s Android System WebView’s cache and data, go to Settings > Apps and select Itel A60s Android System WebView. Tap on Storage and tap Clear cache on the lower right corner of your screen.

clear cache of android system webview

Restart Device

A simple restart can often resolve temporary glitches or conflicts that might be causing Android WebView crashes. The specific steps to restart your phone will vary depending on your device type.

Check Internet Connection

A stable internet connection is essential for Itel A60s Android System WebView to render web content properly. If the internet connection is unstable or down, it can lead to crashes. Ensure you have a stable internet connection before using WebView-based apps.

Update Device Software

OS updates may introduce changes to the Itel A60s Android System WebView that make it more compatible with newer web standards and technologies. It can enhance the performance and stability of apps that rely on WebView for web content.

Check for available software updates by going to Settings > Software Update. If an update is required, tap on Download and install.

android device software update

While problems like when the Android System WebView crashes Android phones are common, they don’t have to be a persistent problem for Itel A60s users. It’s also equally important to have effective solutions when app crashes occur. This is where Wondershare Dr.Fone steps in as a reliable and comprehensive solution for restoring app stability and overall phone performance.

Part 3: Restoring Apps and Phone Stability: A Step-by-Step Guide

Dr. Fone’s System Repair tool can help you resolve common Android scenarios, including Google Play Store malfunctions and persistent app crashes.

How To Use Dr.Fone for Itel A60s Android System WebView Crashing Apps?

Before attempting any repairs, it is crucial to back up your Itel A60s to prevent data loss. Once you have a secure backup, follow these steps to fix WebView app crashes and restore your Itel A60s to its optimal performance.

  • Step 1: Download the Dr.Fone toolkit. Next, install the software on your desktop and launch it.

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  • Step 2: Connect your Itel A60s to your computer using a USB cable. Dr.Fone will automatically detect and establish a connection.
  • Step 3: Select the System Repair function from the Toolbox homepage and choose Android to confirm your device type.

dr.fone toolbox interface

  • Step 4: Click Start to begin the process of fixing Itel A60s Android System WebView crashes. Next, choose your device details and follow the in-app instructions to put your device in Download mode.

android problems dr.fone can fix

  • Step 5: Dr.Fone will analyze your device’s system and download the firmware to solve the root cause of the issue.

dr.fone downloading firmware interface

  • Step 6: Confirm your device information in the dialogue box. Dr.Fone will proceed to repair the detected WebView-related problems.

dr.fone repairing android system issue

  • Step 7: Once the repair is complete, your device will restart, and Itel A60s Android System WebView crashing apps should no longer occur.

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Conclusion

The “Android WebView crash 2023“ issue was widespread for many Android users. The common issues encountered were app crashes, slow loading times, and error messages. Fortunately, these problems are manageable with the right approach.

By understanding the signs and causes of Itel A60s Android System WebView crashes, you can take proactive measures to prevent them. Quick fixes such as clearing cache and data or updates can often resolve the issue promptly.

For more comprehensive troubleshooting, Dr. Fone’s mobile solution offers a reliable and user-friendly approach. Its advanced capabilities effectively tackle app crashing issues, providing you peace of mind that your phone is functioning optimally.

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What To Do When Itel A60s Has Black Screen of Death?

Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.

This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.

  • The light of the phone is blinking but the Itel A60s device is not responding.
  • The phone is hanging and freezing very frequently.
  • The mobile is rebooting and crashing more often and the battery is draining a lot faster.
  • Phone restarts on its own.

If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.

Part 1: Why Android device gets black screen of death?

Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Itel A60s device’s display remains blank, and you are unable to interact with the Itel A60s device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:

  • Install incompatible apps or apps with bugs and viruses.
  • Have bugs or errors in the Android operating system.
  • Keep the mobile charged for long after it’s fully charged.
  • Use a non-compatible charger.
  • Use an old battery.
  • Incorrectly install or incomplete system updates.
  • Excessive heat due to heavy usage or environmental factors.

If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.

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Part 2: How to rescue data when Android gets black screen of death?

This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.

The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.

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Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Itel A60s device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Itel A60s Android devices as of now.

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Part 3: 9 Solutions to fix the black screen of death of Android

3.1 One click to fix the black screen of death

Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.

What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.

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Fix Black Screen of Death for Android In One Click

  • Fix all Android system issues like a black screen of death, OTA update failures, etc.
  • Update the firmware of Android devices. No technical skills are required.
  • Support all the new Itel A60s devices like Galaxy S22, S23, etc.
  • Click-through operations to bring Android out of the black screen of death.

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Here are the easy steps to get your Itel A60s out of the black screen of death:

  1. Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.

![fix android black screen of death using a tool](https://images.wondershare.com/drfone/guide/drfone-home.png)
  1. Select “System Repair” from the home page, and then click on the “Android “.

    fix android black screen of death by selecting the repair option

  2. Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.

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![choose android info](https://images.wondershare.com/drfone/guide/android-system-repair-2.png)
  1. Boot your Android into Download mode by following the on-screen demonstrations.

    boot to download mode to fix android black screen of death

  2. Then the tool will download the Android firmware and flash the new firmware to your Itel A60s.

![fixing android black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-8.png)
  1. A moment later, your Itel A60s will be repaired completely, and the black screen of death will be fixed.

![android brought out of black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-9.png)

Video guide: How to fix the Android black screen of death step by step

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3.2 Force restart your Itel A60s

Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.

To reboot your Itel A60s, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:

Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Itel A60s device restarts.

Step 1: For Itel A60s devices, press and hold down the Power and Volume Down buttons for about 7 seconds.

force restart android

3.3 Check and clean your phone

This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:

Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.

Step 2: See if dirt prevents you from turning the Itel A60s device on. Then, quickly press and release the button a few times.

Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.

Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.

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3.4 Remove the battery

If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.

Step 1: To get started, take the phone apart by starting at the back.

Step 2: After 20 to 30 seconds, take out the battery and put it back in.

Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.

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This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.

3.5 Recharge the Itel A60s device

If your Itel A60s screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.

3.6 Wipe cache partition to fix black screen of death

If your Itel A60s turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:

Step 1: Turn off your Itel A60s.

Step 2: Boot the Itel A60s device into Recovery Mode.

Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Itel A60s devices:

  • For older Itel A60s devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
  • For newer Itel A60s devices without the home button: Press and hold the Volume Up button and the Power button together.
  • If the Itel A60s device logo appears, release your grip, and the phone will restart.

Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.

wipe cache partition android phone

Step 4: Select Wipe cache partition by pressing the Power button.

Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.

Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.

Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Itel A60s device.

After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.

3.7 Uninstall incompatible apps

Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Itel A60s device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.

Step 1: Power down your device by pressing and holding the Power button until a menu appears.

Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.

Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Itel A60s device’s bottom.

Step 4: After selecting Settings, head to the Apps section.

Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.

uninstall app on android phone

Step 6: Now restart the Itel A60s device by pressing the power button and let it boot up in normal mode.

If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.

3.8 Reboot to safe mode

Even after multiple attempts to launch them, certain applications act suspiciously and cause the Itel A60s device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.

Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.

Step 2: Press the Power Off button to enter Safe mode.

Step 3: Activate Safe mode by clicking the “Safe Mode” icon.

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enter android in safe mode

Step 4: To return to Normal mode, turn off your device and then turn it back on.

3.9 Factory reset to fix Android black screen of death

The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.

Step 1: Turn off the Itel A60s device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.

Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.

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Factory data reset

Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.

Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.

Part 4: How to avoid Android black screen of death?

These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –

  • Install apps from trusted suppliers only.
  • Use security or antivirus software on your device.
  • Take a backup at regular intervals.
  • Always keep Android OS updated.
  • Don’t keep your mobile charged for a long duration after a full charge.
  • If your battery gets old, replace it soon.
  • Keep your device’s storage well-maintained. Regularly delete unnecessary data.
  • Close unused apps running in the background to conserve system resources.
  • Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.

By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.

The Bottom Line

There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.

But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.

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  • Title: Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Itel A60s | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 10:27:57
  • Updated at : 2024-07-31 10:27:57
  • Link: https://howto.techidaily.com/fix-the-error-of-unfortunately-the-processcomandroidphone-has-stopped-on-itel-a60s-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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