Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Itel P40 | Dr.fone

Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Itel P40 | Dr.fone

Ariadne Lv13

Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Itel P40

Nowadays, smartphones are integral to life. They serve as your communication lifeline and powerful personal assistant. However, it can be frustrating when a sudden error disrupts our phone’s functionality. One common error Android users encounter is the “Unfortunately, The process.com.android.phone has stopped” error. Fear not if you have come across this error message on your Itel P40.

This beginner’s guide is here to help you understand the causes of this problem. It will also provide you with practical “unfortunately the phone has stopped solutions.”

Part 1: Learn Why Unfortunately the process.com.android.phone Has Stopped

The error message “Unfortunately, the process com.android.phone has stopped“ typically appears on Android devices when there is an issue with the Phone app. Issues with underlying processes responsible for handling phone-related functions are also a cause.

process com.android.phone has stopped error

It can prevent you from making or receiving phone calls, accessing contacts, or using other phone-related features. Following are some of the possible reasons why you may encounter this error:

App or System Update

When you update your device’s OS or the Phone app itself, it is possible to encounter bugs or compatibility issues. These issues can lead to the Phone app crashing and displaying this error message. Sometimes, the updated software may not work with the existing configurations of the Phone app. It results in instability which causes this error.

App Cache/Data Corruption

The Phone app relies on cached data and stored settings to function properly. If the cache or data of the app becomes corrupted, it can cause the Phone app to malfunction. The reasons include interrupted app installations or updates, improper shutdowns, or software conflicts. As a result, you may see the error message indicating that the process com.android.phone has stopped.

Insufficient System Resources

Android devices need sufficient memory (RAM) and processing power to run apps smoothly. If your device is running low on memory or processing capacity, it may struggle to handle the Phone app and its processes. It can lead to crashes and the error message. Running many resource-intensive apps at the same time also causes this issue. Other reasons include too many background processes that contribute to this error.

Conflicting Third-Party Apps

Third-party apps installed on your device can sometimes conflict with the Phone app. These conflicts can occur for various reasons, such as incompatible app versions. The software bugs within the third-party apps or configurations can also clash with the Phone app. Such conflicts can disrupt the normal operation of the Phone app. The result of all this trigger the error message.

Software or Firmware Glitches

Software glitches or firmware issues can occasionally occur in Android devices. These glitches can affect the functioning of system processes, including the Phone app. They may arise from programming errors and system inconsistencies. Sometimes unexpected interactions between different OS components can also lead to this error.

Part 2: 100% Working Fixes To Fix Unfortunately the process.com.android.phone Has Stopped

Having been denied access to your Phone can cause a lot of issues. Luckily, many simple fixes to the “process.com.android.phone has stopped“ error exist. These solutions have worked for many users, and by following them, you may be able to resolve the issue too. Given below are the top 8 fixes to resolve this error and restore your device’s phone functions:

Fix 1: Restart/Reboot your Android Device

One of the simplest yet effective solutions to tackle the “Unfortunately, the process com.android.phone has stopped“ error is to reboot your Itel P40. Restarting your device can often resolve temporary software glitches or conflicts. This fix requires no technical expertise.

So, it is worth trying before moving on to more complex solutions. Follow the guide below to restart your Itel P40 and potentially fix the error:

  • Step: Long-press your Itel P40’s “Side” key and wait for the power menu to appear. Here, select “Restart” to initiate the reboot of your phone.

select the restart option

Fix 2: Re-insert the SIM Card

There is also a chance that the reason you are seeing this error message relates to the SIM card. A loose or improperly inserted SIM card can cause disruptions in the phone’s communication functions. As a result, you see the “Unfortunately, the process com.android.phone has stopped“ error.

To fix this error, you can remove the SIM card and then re-insert it. If the issue is actually related to a SIM card, the issue will get resolved after you resolve the problem.

reinsert the sim card

Fix 3: Clear the Cache and Data of the Phone App

The “Unfortunately, the process com.android.phone has stopped“ error is connected to the Phone app. In this situation, clearing the cache and data of the Phone app itself can often resolve the issue. This fix focuses on removing any corrupted or conflicting data within the app.

Once the corrupted data is gone, it will restore the Phone app to proper functioning. Here is how to clear the cache and data of the Phone app on an Android device:

  • Step 1: Find the Phone app on your Itel P40 and long-press its icon. A small menu will pop up where you need to select “App Info.”

access phone app settings

  • Step 2: It will lead you to detailed information about the Phone app. Here, press “Storage,” and following that, you will see the “Clear Cache” and “Clear Data” options. Use them in the same order to clear the cache and data of the Phone app.

clear phone app cache and data

Fix 4: Disable Automatic Updates Feature

In some cases, this error may occur due to conflicts or compatibility issues with the automatic app updates feature. The automatic update on your Itel P40 keeps your apps updated. Disabling this feature temporarily can help resolve the problem.

As a result, you will be able to use the Phone app without interruptions. To disable the automatic updates option on the Google Play Store, you can use the following steps:

  • Step 1: Navigate to the Google Play Store app on your Itel P40 and launch it. Next, tap on the profile icon in the screen’s top right corner. From the options presented, select “Settings.”

open the play store settings

  • Step 2: In Settings, press “Network Preferences” to expand the option. Now, open the “Auto-update apps” settings and enable the “Don’t auto-update apps” option.

enable don’t auto update apps option

Fix 5: Clear All Apps Cache and Data

When dealing with this error, clearing the cache and data of all apps on your Itel P40 can also help. Doing this will remove any corrupt or conflicting data that might be causing the issue. This fix targets the overall app ecosystem on your device.

It intends to ensure a clean slate and potentially resolve the error. Use the following guide to clear the cache and data of all apps:

  • Step 1: Access your Itel P40’s Settings and tap the “Apps” option. It will lead you to all the apps running on your phone. Here, select an app to see detailed app info.

access the apps settings

  • Step 2: On the app info screen, scroll down and press “Storage.” Now use “Clear Cache” to clean the app’s cache and “Clear Data” to erase the app’s data. Repeat the same process for all the apps installed on your device.

tap on storage option

Fix 6: Clear SIM Toolkit Cache and Data

It is worth considering the SIM Toolkit is a potential source of the problem. The SIM Toolkit is an app that provides functionality related to your SIM card. Its functions include accessing value-added services and managing mobile network settings. Clearing the cache and data of the SIM Toolkit app can help resolve this issue. The steps you need to clear the cache and data of this app are the following:

  • Step 1: On your Itel P40, find the SIM Toolkit app. After finding it, press and hold its icon until a short menu appears. Choose “App Info” from the available options to access its settings.

access sim toolkit settings

  • Step 2: Now, you need to tap “Storage” to proceed. On the next screen, first, tap “Clear Cache” to clean the cache, and later press “Clear Data.”

use clear cache and data

Fix 7: Perform Factory Reset

If all previous fixes have been unsuccessful, performing a factory reset is also an option to resolve this issue. It is a drastic measure that can potentially address underlying software issues. However, it’s important to note that a factory reset will erase the entire data and settings of your device.

So, it’s crucial to back up your important files before proceeding with this fix. By doing so, you can restore your device to its original state and eliminate the error. Use the detailed guide described below to factory reset your Itel P40:

  • Step 1: Start by launching the Settings app and selecting “General Management.” Here, choose “Reset,” and following that on the next screen, tap “Factory data reset.”

tap on factory data reset

  • Step 2: After tapping “Factory data reset,” hit the “Reset” option. Next, enter your Itel P40 PIN to confirm the process, and use “Delete All” to start the factory reset process.

press the delete all button

Fix 8: Try Wondershare Dr.Fone - The Best and Most Reliable Android System Repair Tool

It must be a frustrating experience to try one solution after the next and not be able to resolve the issue. In such situations, the best thing you can do is find a tool that can resolve all Android system problems. While there are many options available online, not all are great. The best Android system repair tool currently available is Wondershare Dr.Fone.

Using Wondershare Dr.Fone, you can fix issues like “Unfortunately, the process.com.android.phone has stopped,” Play Store not working, frozen phone, and many more. It is a specialized tool for resolving Android system issues in Itel P40 devices with support for all modern Itel P40 phones.

Key Features of Wondershare Dr.Fone

  • You do not need any technical skills to fix your Android system issues when using Dr.Fone.
  • It has the highest success rate in fixing complex software issues related to Android OS.
  • Wondershare Dr.Fone supports over 1000 Android models for system repair and can fix most issues within minutes.

Steps To Fix the process.com.android.phone Has Stopped via Wondershare Dr.Fone

All you need to fix your Itel P40’s system issues is a computer with Wondershare Dr.Fone installed and your device connected to it. Here is the simplified process of resolving most Android system issues in a matter of minutes:

  • Step 1: Link Your Android Device with Wondershare Dr.Fone

To start, connect your Itel P40 to your computer. Launch Wondershare Dr.Fone on your computer screen and click on “Toolbox,” located in the left sidebar. From the options available, select “System Repair” and follow it by clicking “Android” on the next screen.

tap on the system repair option

  • Step 2: Enter the Required Details of Your Itel P40

Click on “Start” to initiate the process, and following that, you will be prompted to provide specific details about your Itel P40. These details include the “Brand,” “Name,” “Model,” “Country,” and “Carrier.” Afterward, tick the box that says, “I agree with the warning, and I am ready to proceed,” and click “Next.”

press the start button

  • Step 3: Resolve The process.com.android.phone Has Stopped Issue

The subsequent step involves entering Download Mode on your device, following the on-screen instructions provided by the software. Once your device is in Download Mode, this Android repair toolkit will proceed to download and install the relevant firmware. Now, select “Fix Now” and confirm the repair of your Itel P40 by entering the code “000000.”

start the fix process

safe Downloadsafe & secure

3,595,007 people have downloaded it

Conclusion

To sum the article up, encountering the frustrating error message “Unfortunately, the process com.android.phone has stopped“ can be daunting. However, with the right knowledge and tools, resolving this issue becomes achievable. Throughout this guide, we have explored various troubleshooting methods. These included clearing the cache, rebooting the Itel P40 device, and even performing a factory reset.

While there are many options to fix this error, only one is an excellent choice: Wondershare Dr.Fone. With its powerful Android system repair feature, Wondershare Dr.Fone is a reliable solution to resolve this error.

Troubleshooting Guide: How to Fix an Unresponsive Itel P40 Screen

Smart devices have become an integral part of our lives, and Itel P40 phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Itel P40 phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Itel P40 phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Itel P40 phone with an unresponsive screen.

What causes the Itel P40 Screen unresponsive?

The Itel P40 screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Itel P40 phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Itel P40 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the Itel P40 screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Itel P40 Nord 2 users have reported this issue.

  • After Dropping the Phone: If a Itel P40 phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Itel P40.

Overheating, physical damage, and manufacturing defects are some common causes of Itel P40 screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Itel P40 Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Itel P40 device

restart realme smartphone

Restarting the Itel P40 device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

charging realme phone

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Itel P40 models, there may be additional solutions to consider:

Check the Phone’s Temperature

realme phone temperature

Sometimes, a Itel P40 phone’s screen, specifically Itel P40 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

realme new screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Itel P40 Screen being unresponsive?

To avoid Itel P40 screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Itel P40 phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Itel P40 device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Itel P40 phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

safe Downloadsafe & secure

Conclusion

Itel P40 phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Itel P40 phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Itel P40 device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Itel P40 models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

How to Exit Android Factory Mode On Itel P40?

You’ve often heard that recovery mode will solve just about any problem your Itel P40 is experiencing. This is mostly true and one of the components of Android’s recovery mode, factory mode or factory reset is one of the most efficient ways to solve various problems on your device. While factory mode is often a good thing, there are times when your device can enter factory mode on its own. Other times, you can safely enter factory mode but not know how to get out.

Fortunately for you, this article will explain all aspects of factory mode and especially how to safely exit factory mode.

Part 1. What is Android Factory Mode?

Factory mode or what is commonly known as factory reset is one of the options available for you when your Itel P40 is in recovery mode. Several options are available for you once you enter Recovery mode on your device but few are as effective as the wipe data/ factory reset option. This option is useful in solving a whole host of problems that your device could be experiencing.

If you have been using your Itel P40 for a while now and its performance to be less than ideal, a factory reset might be a good solution. That is however not the only problem a factory reset or factory mode can solve. It will also work for a number or Android errors that you may experience, problems caused by faulty firmware updates and also tweaks made on your device that may not have worked as expected.

It is however important to note that a factory reset or factory mode does often result in the loss of all your data. Therefore a backup is necessary to protect against this data loss risk.

Part 2. Backup your Android Device First

Before we can see how to safely enter and exit factory mode, it is important to have a full backup of your device. We mentioned that a factory mode will likely erase all the data on your device. A backup will ensure that you can get your phone back to its original state before the factory mode.

In order to do a full and complete backup of your device you need to have a tool that will not only ensure that you backup everything on your device but one that makes it easy for you to accomplish this. One of the best tools in the market is Dr.Fone - Backup & Resotre (Android) . This software is designed to enable you to create a full backup of your device.

Dr.Fone - Backup & Restore (Android)

Flexibly Backup and Restore Android Data

  • Selectively backup Android data to computer with one click.
  • Preview and restore backup to any Android devices.
  • Supports 8000+ Android devices.
  • There is no data lost during backup, export or restore.

3,428,803 people have downloaded it

Follow these very simple steps to use this MobileTrans Phone Transfer software to create a full backup of your device.

Step 1. Launch Dr.Fone on your computer and choose “Backup & Restore”

Run the software on your computer and you can see all features displayed in the primary window. Choose this one: Backup & Restore. It allows you to get your device backed up entirely with one click.

backup android before enter in recovery mode

Step 2. Plug in with your device

Then plug in with your device to the computer. When your devic is detected, click on Backup.

connect android phone to computer

Step 3. Select the file types to backup

The program will display all the file types it can support to backup. Just select the ones you would like to backup and hit Backup.

select the data types to backup

Step 4. Start backing up your device to the computer

After choosing the file’s type for backup, click “Backup” to begin backing up your device to your computer. It will take you a few minutes, depending on the storage of the data.

android factory mode

Note: You can use the feature of “Restore From Backup” to restore the backup file to your device, when you have the need later.

Part 3: One Click Solution to fix Android stuck in factory mode

From the above parts, you are well aware about what is factory mode. As we discussed, this mode fixes most troubles with Android devices.

But for situations when your Itel P40 gets stuck in this very same factory mode, the most feasible solution for you is Dr.Fone - System Repair (Android) . This tool fixes all Android system issues including unresponsive or bricked device, stuck on Itel P40 logo or factory mode or blue screen of death with a single click.

Dr.Fone - System Repair (Android)

One click fix to Android stuck in factory mode

  • You can easily fix your Android stuck in factory mode with this tool.
  • The one-click solution’s ease of operation is appreciable.
  • It has carved a niche being the first Android repair tool in the market.
  • You don’t need to be a pro in technology to use this program.
  • It is compatible with all latest Itel P40 devices like Galaxy S9.

3,645,867 people have downloaded it

In this part we will explain how to exit Android recovery mode using Dr.Fone - System Repair (Android) . Prior to proceeding, you got to remember that device backup is paramount to keep your data safe. This process might erase your Itel P40 data.

Phase 1: Ready your device and connect it

Step 1: Installation completion needs to be followed by running Dr.Fone on your system. Over the program window, tap ‘Repair’ afterwards and get the Android device connected.

fix Android stuck in factory mode

Step 2: Select the ‘Android Repair’ option from the list to fix Android stuck in factory modeissue. Hit the ‘Start’ button soon after.

start fixing Android stuck in factory mode

Step 3: Select Android device details on the Itel P40 device information window, followed by tapping the ‘Next’ button.

model info selection

Step 4: Enter ‘000000’ for confirmation then proceed.

confirmation on fixing

Phase 2: Get in ‘Download’ mode for repairing the Android device

Step 1: It’s important to put the Android device in ‘Download’ mode, here are the steps to do so –

  • On a ‘Home’ button-less device – turn off the Itel P40 device and push down the ‘Volume Down’, ‘Power’ and ‘Bixby’ buttons for about 10 seconds and un-hold. Now, hit the ‘Volume Up’ button to get into ‘Download’ mode.

fix Android stuck in factory mode on android with no home key

  • For a device with ‘Home’ button – switch it off and hold down the ‘Power’, ‘Volume Down’ and ‘Home’ buttons together for 10 seconds and release. Click the ‘Volume Up’ button for entering ‘Download’ mode.

fix Android stuck in factory mode on android with home key

Step 2: Press ‘Next’ for initiating firmware downloading.

firmware download to fix

Step 3: Dr.Fone –Repair (Android) starts Android repair as soon as download and verification of firmware is done. All Android issues along with Android stuck in factory mode will be fixed now.

fixed Android stuck in factory mode

Part 4. Common Solutions to Exit Factory Mode on Android

Having a backup of all your data will eliminate the risk of losing any of your data. You can now safely exit factory mode using one of the 2 methods below. These two methods will work on a rooted device.

Method 1: Using “ES File Explorer”

To use this method, you will need to have installed file explorer on your device.

Step 1: Open “ES File Explorer” and then press the icon on the top left corner

Step 2: Next, go to “Tools” and then turn on “Root Explorer”

Step 3: Go to Local> Device> efs> Factory App and then open factorymode as text in the “ES Note Editor” Turn it ON

Step 4: Open keystr as text in the “ES Note Editor” and change it to ON. Save it.

Step 5: Reboot the Itel P40 device

android stuck factory mode

Method 2: Using Terminal Emulator

Step 1: Install Terminal emulator

Step 2: Type “su”

Step 3: Then Type the following;

rm /efs/FactoryApp/keystr

rm /efs / FactoryApp/ Factorymode

Echo –n ON >> / efs/ FactoryApp/ keystr

Echo –n ON >> / efs/ FactoryApp/ factorymode

chown 1000.1000/ efs/FactoryApp/keystr

chown 1000.1000/ efs/FactoryApp/ factorymode

chmod 0744 / efs/FactoryApp/keystr

chmod 0744 / efs/ FactoryApp/ factorymode

reboot

You can also exit factory mode on unrooted device by going to Settings> Application manager> All and the search for Factory Test and “Clear Data”, “Clear Cache”

As much as factory mode can be a useful solution to a number of problems, it can be quite annoying when it pops up unexpectedly. Now you are equipped with 2 effective solutions to help you safely exit factory mode if ever you find yourself in this situation.


  • Title: Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Itel P40 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-19 12:29:56
  • Updated at : 2024-03-21 12:27:47
  • Link: https://howto.techidaily.com/fix-the-error-of-unfortunately-the-processcomandroidphone-has-stopped-on-itel-p40-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
On this page
Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Itel P40 | Dr.fone