Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Itel S23+ | Dr.fone

Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Itel S23+ | Dr.fone

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Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Itel S23+

Nowadays, smartphones are integral to life. They serve as your communication lifeline and powerful personal assistant. However, it can be frustrating when a sudden error disrupts our phone’s functionality. One common error Android users encounter is the “Unfortunately, The process.com.android.phone has stopped” error. Fear not if you have come across this error message on your Itel S23+.

This beginner’s guide is here to help you understand the causes of this problem. It will also provide you with practical “unfortunately the phone has stopped solutions.”

Part 1: Learn Why Unfortunately the process.com.android.phone Has Stopped

The error message “Unfortunately, the process com.android.phone has stopped“ typically appears on Android devices when there is an issue with the Phone app. Issues with underlying processes responsible for handling phone-related functions are also a cause.

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process com.android.phone has stopped error

It can prevent you from making or receiving phone calls, accessing contacts, or using other phone-related features. Following are some of the possible reasons why you may encounter this error:

App or System Update

When you update your device’s OS or the Phone app itself, it is possible to encounter bugs or compatibility issues. These issues can lead to the Phone app crashing and displaying this error message. Sometimes, the updated software may not work with the existing configurations of the Phone app. It results in instability which causes this error.

App Cache/Data Corruption

The Phone app relies on cached data and stored settings to function properly. If the cache or data of the app becomes corrupted, it can cause the Phone app to malfunction. The reasons include interrupted app installations or updates, improper shutdowns, or software conflicts. As a result, you may see the error message indicating that the process com.android.phone has stopped.

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Insufficient System Resources

Android devices need sufficient memory (RAM) and processing power to run apps smoothly. If your device is running low on memory or processing capacity, it may struggle to handle the Phone app and its processes. It can lead to crashes and the error message. Running many resource-intensive apps at the same time also causes this issue. Other reasons include too many background processes that contribute to this error.

Conflicting Third-Party Apps

Third-party apps installed on your device can sometimes conflict with the Phone app. These conflicts can occur for various reasons, such as incompatible app versions. The software bugs within the third-party apps or configurations can also clash with the Phone app. Such conflicts can disrupt the normal operation of the Phone app. The result of all this trigger the error message.

Software or Firmware Glitches

Software glitches or firmware issues can occasionally occur in Android devices. These glitches can affect the functioning of system processes, including the Phone app. They may arise from programming errors and system inconsistencies. Sometimes unexpected interactions between different OS components can also lead to this error.

Part 2: 100% Working Fixes To Fix Unfortunately the process.com.android.phone Has Stopped

Having been denied access to your Phone can cause a lot of issues. Luckily, many simple fixes to the “process.com.android.phone has stopped“ error exist. These solutions have worked for many users, and by following them, you may be able to resolve the issue too. Given below are the top 8 fixes to resolve this error and restore your device’s phone functions:

Fix 1: Restart/Reboot your Android Device

One of the simplest yet effective solutions to tackle the “Unfortunately, the process com.android.phone has stopped“ error is to reboot your Itel S23+. Restarting your device can often resolve temporary software glitches or conflicts. This fix requires no technical expertise.

So, it is worth trying before moving on to more complex solutions. Follow the guide below to restart your Itel S23+ and potentially fix the error:

  • Step: Long-press your Itel S23+’s “Side” key and wait for the power menu to appear. Here, select “Restart” to initiate the reboot of your phone.

select the restart option

Fix 2: Re-insert the SIM Card

There is also a chance that the reason you are seeing this error message relates to the SIM card. A loose or improperly inserted SIM card can cause disruptions in the phone’s communication functions. As a result, you see the “Unfortunately, the process com.android.phone has stopped“ error.

To fix this error, you can remove the SIM card and then re-insert it. If the issue is actually related to a SIM card, the issue will get resolved after you resolve the problem.

reinsert the sim card

Fix 3: Clear the Cache and Data of the Phone App

The “Unfortunately, the process com.android.phone has stopped“ error is connected to the Phone app. In this situation, clearing the cache and data of the Phone app itself can often resolve the issue. This fix focuses on removing any corrupted or conflicting data within the app.

Once the corrupted data is gone, it will restore the Phone app to proper functioning. Here is how to clear the cache and data of the Phone app on an Android device:

  • Step 1: Find the Phone app on your Itel S23+ and long-press its icon. A small menu will pop up where you need to select “App Info.”

access phone app settings

  • Step 2: It will lead you to detailed information about the Phone app. Here, press “Storage,” and following that, you will see the “Clear Cache” and “Clear Data” options. Use them in the same order to clear the cache and data of the Phone app.

clear phone app cache and data

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Fix 4: Disable Automatic Updates Feature

In some cases, this error may occur due to conflicts or compatibility issues with the automatic app updates feature. The automatic update on your Itel S23+ keeps your apps updated. Disabling this feature temporarily can help resolve the problem.

As a result, you will be able to use the Phone app without interruptions. To disable the automatic updates option on the Google Play Store, you can use the following steps:

  • Step 1: Navigate to the Google Play Store app on your Itel S23+ and launch it. Next, tap on the profile icon in the screen’s top right corner. From the options presented, select “Settings.”

open the play store settings

  • Step 2: In Settings, press “Network Preferences” to expand the option. Now, open the “Auto-update apps” settings and enable the “Don’t auto-update apps” option.

enable don’t auto update apps option

Fix 5: Clear All Apps Cache and Data

When dealing with this error, clearing the cache and data of all apps on your Itel S23+ can also help. Doing this will remove any corrupt or conflicting data that might be causing the issue. This fix targets the overall app ecosystem on your device.

It intends to ensure a clean slate and potentially resolve the error. Use the following guide to clear the cache and data of all apps:

  • Step 1: Access your Itel S23+’s Settings and tap the “Apps” option. It will lead you to all the apps running on your phone. Here, select an app to see detailed app info.


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access the apps settings

  • Step 2: On the app info screen, scroll down and press “Storage.” Now use “Clear Cache” to clean the app’s cache and “Clear Data” to erase the app’s data. Repeat the same process for all the apps installed on your device.

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tap on storage option

Fix 6: Clear SIM Toolkit Cache and Data

It is worth considering the SIM Toolkit is a potential source of the problem. The SIM Toolkit is an app that provides functionality related to your SIM card. Its functions include accessing value-added services and managing mobile network settings. Clearing the cache and data of the SIM Toolkit app can help resolve this issue. The steps you need to clear the cache and data of this app are the following:

  • Step 1: On your Itel S23+, find the SIM Toolkit app. After finding it, press and hold its icon until a short menu appears. Choose “App Info” from the available options to access its settings.

access sim toolkit settings

  • Step 2: Now, you need to tap “Storage” to proceed. On the next screen, first, tap “Clear Cache” to clean the cache, and later press “Clear Data.”

use clear cache and data

Fix 7: Perform Factory Reset

If all previous fixes have been unsuccessful, performing a factory reset is also an option to resolve this issue. It is a drastic measure that can potentially address underlying software issues. However, it’s important to note that a factory reset will erase the entire data and settings of your device.

So, it’s crucial to back up your important files before proceeding with this fix. By doing so, you can restore your device to its original state and eliminate the error. Use the detailed guide described below to factory reset your Itel S23+:

  • Step 1: Start by launching the Settings app and selecting “General Management.” Here, choose “Reset,” and following that on the next screen, tap “Factory data reset.”

tap on factory data reset

  • Step 2: After tapping “Factory data reset,” hit the “Reset” option. Next, enter your Itel S23+ PIN to confirm the process, and use “Delete All” to start the factory reset process.

press the delete all button

Fix 8: Try Wondershare Dr.Fone - The Best and Most Reliable Android System Repair Tool

It must be a frustrating experience to try one solution after the next and not be able to resolve the issue. In such situations, the best thing you can do is find a tool that can resolve all Android system problems. While there are many options available online, not all are great. The best Android system repair tool currently available is Wondershare Dr.Fone.

Using Wondershare Dr.Fone, you can fix issues like “Unfortunately, the process.com.android.phone has stopped,” Play Store not working, frozen phone, and many more. It is a specialized tool for resolving Android system issues in Itel S23+ devices with support for all modern Itel S23+ phones.

Key Features of Wondershare Dr.Fone

  • You do not need any technical skills to fix your Android system issues when using Dr.Fone.
  • It has the highest success rate in fixing complex software issues related to Android OS.
  • Wondershare Dr.Fone supports over 1000 Android models for system repair and can fix most issues within minutes.

Steps To Fix the process.com.android.phone Has Stopped via Wondershare Dr.Fone

All you need to fix your Itel S23+’s system issues is a computer with Wondershare Dr.Fone installed and your device connected to it. Here is the simplified process of resolving most Android system issues in a matter of minutes:

  • Step 1: Link Your Android Device with Wondershare Dr.Fone

To start, connect your Itel S23+ to your computer. Launch Wondershare Dr.Fone on your computer screen and click on “Toolbox,” located in the left sidebar. From the options available, select “System Repair” and follow it by clicking “Android” on the next screen.

tap on the system repair option

  • Step 2: Enter the Required Details of Your Itel S23+

Click on “Start” to initiate the process, and following that, you will be prompted to provide specific details about your Itel S23+. These details include the “Brand,” “Name,” “Model,” “Country,” and “Carrier.” Afterward, tick the box that says, “I agree with the warning, and I am ready to proceed,” and click “Next.”

press the start button

  • Step 3: Resolve The process.com.android.phone Has Stopped Issue

The subsequent step involves entering Download Mode on your device, following the on-screen instructions provided by the software. Once your device is in Download Mode, this Android repair toolkit will proceed to download and install the relevant firmware. Now, select “Fix Now” and confirm the repair of your Itel S23+ by entering the code “000000.”

start the fix process

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Conclusion

To sum the article up, encountering the frustrating error message “Unfortunately, the process com.android.phone has stopped“ can be daunting. However, with the right knowledge and tools, resolving this issue becomes achievable. Throughout this guide, we have explored various troubleshooting methods. These included clearing the cache, rebooting the Itel S23+ device, and even performing a factory reset.

While there are many options to fix this error, only one is an excellent choice: Wondershare Dr.Fone. With its powerful Android system repair feature, Wondershare Dr.Fone is a reliable solution to resolve this error.

Google Play Services Won’t Update? 12 Fixes are Here on Itel S23+

Google Play Services is a crucial component of any Android device, responsible for supporting various Google apps and services. However, at times, users may encounter issues with updating Google Play Services, preventing them from accessing the latest features and security updates.

It’s pretty much annoying when you try to launch Google Play Services but it isn’t able to operate correctly. You get some of the notifications like Google Play Services won’t run unless you update Google Play Services. On the other hand, when you start to update Google Play Services, you stuck again with the error pop-ups, and Google Play Services won’t update. This can create a lot of chaos in one’s life. So, what action should one need to take in such a situation? Well! You needn’t rankle more as we will explore some of the causes and tips to fix the issue. Keep reading!

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Part 1: Causes for Google Play Services Won’t Update Issue

Before diving into the solutions, it’s essential to understand the potential causes of the Google Play Services update problem. Let’s talk about the causes without further ado.

  • 1. Incompatibility with Custom ROMs: Using a custom ROM on your Itel S23+ can cause compatibility issues and prevent the installation of Google Play Services updates.
  • 2. Network connectivity issues: Poor or unstable internet connection can prevent the download and installation of updates.
  • 3. Insufficient storage space: When your device doesn’t have enough free space, it can hinder the installation of updates for Google Play Services.
  • 4. Excessive Installed Apps: a large number of installed apps on your device can exacerbate the update problem with Google Play Services.
  • 5. Cache Conflicts: Accumulated cache can lead to conflicts and cause issues with the updating process of “Google Play Services”.
  • 6. Outdated version of Google Play Store: If your device has an outdated version of the Google Play Store app, it may interfere with the update process for Google Play Services.
  • 7. Google Play Components: If certain components of Google Play Services are corrupted, it can contribute to update issues.

Part 2: One-Click Fix When Google Play Services Won’t Update

For those seeking a quick and effortless solution, several third-party tools offer one-click fixes for the Google Play Services update problem. These tools automate the update process, ensuring that you have the latest version of Google Play Services installed. However, it is crucial to use reputable and trusted tools to avoid potential security risks.

If you cannot update Google play services by the reason of custom ROM incompatibility or Google Play component corruption, there is a serious need of repairing firmware then. And to repair Android firmware, one of the expert ways is Dr.Fone - System Repair (Android) . This professional tool vows to bring your Itel S23+s back to normal by fixing the issues with ease. Here are the advantages of this tool.

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  • A completely user-friendly tool where no technical skills are needed.
  • All Android models are easily supported.
  • Any kind of Android issue like black screen , stuck in boot loop , Google play services won’t update, or app crashing can easily be resolved with these.
  • Full security is promised with the tool so there’s no need to worry about harmful activities like viruses or malware.
  • Trusted by a lot of users and carries a high success rate.

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How to Fix Google Play Services can’t be installed using Dr.Fone - System Repair (Android)

  • Step 1: Install the Software

Initiate the process of downloading the software on your computer. Now, click on “Install” button and go along with the installation procedure. Click on “System Repair” option from the Toolbox window.

fix google play services not updating with Dr.Fone

  • Step 2: Device Connection

Now, taking the assistance of an original USB cable, connect your Itel S23+ to the PC. Then hit on “Start”.

connect android to fix google play services not updating

  • Step 3: Check the Information

You will notice the next screen which asks for some information. Please ensure to choose the correct device brand, name, model, career, and other needed details. Click on “Next” after this.

google play services not updating - enter details and fix

  • Step 4: Download Mode

You will now see some instructions on your PC screen. Just follow those according to your device. And then your device will boot in Download mode. Once done, hit on “Next”. The program will now download the firmware.

enter download mode

  • Step 5: Repair the Problem

When the firmware is downloaded completely, the program will automatically start getting fixed the issue. Wait for a while until you get the notification of the process completion.

restored android to normal

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Part 3: 10 Common Fixes When Google Play Services Won’t Update

Method 1. Restart your Android and try to update again

In most cases, restarting the Itel S23+ device can simply do the trick. When you restart the Itel S23+ device, most of the issues get eliminated making the Itel S23+ device perform better than before. Also, it is all about RAM. While you restart your device, the RAM gets cleared. As a result, the apps work properly. So, in the first place, we would like you to restart your Itel S23+ when you cannot update Google Play Services. Once restarted, try to update again and see if the results are positive.

Method 2. Uninstall Google Play Services Updates and Reattempt the Update

Uninstalling previous Google Play Services updates resolves conflicts and errors, often addressing the issue of updates. This process clears potential obstacles, enabling a successful update of Google Play Services. Here’s how you can do it:

  1. Open your device’s “Settings.”
  2. Scroll down and select “Apps” or “App Manager.”
  3. Locate and tap on “Google Play Services.”
  4. Depending on your device and Android version, you might need to tap on “App info” or “Storage.”
  5. Look for the option to “Uninstall updates.” This will revert Google Play Services to its original version.
  6. Confirm the action when prompted.
  7. Once the updates are uninstalled, go back to the Google Play Store.
  8. Search for “Google Play Services” using the search bar at the top.
  9. If an update is available, you’ll see the option to “Update.” Tap on it to start the update process.
  10. After the update is complete, restart your device to ensure the changes take effect.

Method 3. Update Google Play Store

Ensure that you have the latest version of the Google Play Store app installed on your device. Open the Play Store, go to Settings, and check for updates. Updating the Play Store can often resolve compatibility issues with Google Play Services updates.

Method 4. Google account and re-add it

Go to your device’s Settings, select Accounts or Users, and remove your Google account. Restart your device and add the account again. This process can refresh the connection and resolve update issues.

Method 5. Uninstall unnecessary apps

As we mentioned above, due to a lot of apps being installed at the same time, the issue can crop up. And hence, if the above solution didn’t help, you can try to uninstall the apps that you don’t need currently. We hope this works. But if not, you can go to the next fix.

Method 6. Clear Google Play Services cache

If still you cannot update Google Play Services, clearing cache can solve your problem. We also stated this in the beginning as the reason. If you don’t know, cache holds the app’s data temporarily so that it can remember the information when you next open the app. Many times, old cache files get corrupted. And clearing cache can also help in saving storage space on your device. For these reasons, you need to clear cache of Google Play Services to get rid of the problem.

Here is how to clear Google Play Services cache:

set correct date and time

  • Launch “Settings” on your phone and go to “Apps & Notifications” or “Application” or “Application Manager”.
  • Now, from all the apps’ list, choose “Google Play Services”.
  • On opening it, tap “Storage” followed by “Clear Cache”.

Method 7. Boot into download mode to clear cache of whole phone

If unfortunately, things are still the same, we would like to recommend you wipe the cache of the whole device to fix the issue. This is an advanced method to solve issues and is helpful when the Itel S23+ device is facing any flaws or malfunctions. For this, you need to go to the download mode or recovery mode of your device. Every device has its own steps for this. Like in some, you need to simultaneously press the “Power” and “Volume Down” keys. While in some, the “Power” and both “Volume” keys work.

This is how it works when Google Play Services can’t be installed on your device:

google play services not installing - wipe cache

  • Turn off the Itel S23+ device to begin with and then follow the steps for recovery mode.
  • On the recovery screen, use the “Volume” buttons for scrolling up and down and go to “Wipe cache partition”.
  • To confirm, press the “Power” button. Now, the Itel S23+ device will begin to wipe the cache.
  • Hit reboot when asked and the Itel S23+ device will now be rebooted finishing the issue.

Method 8. Check your Android storage

Generally speaking, Google Play Services can update automatically in the background. But if there is not enough storage on your Android, the automatic update may fail, so check your android space.

Method 9. battery optimization

Some devices aggressively optimize battery usage, which can interfere with the background processes required for updating Google Play Services. Disable battery optimization for Google Play Services in the Itel S23+ device’s Settings to ensure uninterrupted updates.

Method 10. Check date and time settings

Sometimes, incorrect date and time settings on your device can cause conflicts with Google Play Services updates. Ensure that your device’s date and time are set correctly and set to automatic. Follow the steps below to set the date and time on your android correctly.

set correct date and time

  • Open “Settings” and go to “General Management”.
  • Click “Date & time” and then enable “Automatic date & time”. Or you can disable and re-enable it.

Method 11. Factory Reset your Android

As a final measure, if everything went in vain, you can perform a factory reset on your device. This method will wipe away all your data while performing and make the Itel S23+ device go to factory state. Please ensure to keep backing up your important data if you are going to take the help of this method.

The steps are:

google play services not installing - reset factory settings

  • Open “Settings” and go to “Backup & Reset”.
  • Choose “Factory Reset” followed by “Reset Phone”.

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FAQs about Google Play Services

To provide further clarity, here are some frequently asked questions about Google Play Services:

1. What is Google Play Services?

Google Play Services is a background service on Android devices that provides essential functionality and support for various Google apps and services. It includes features like authentication, push notifications, location services, and more, enabling seamless integration and enhanced performance for Google apps.

2. Why is it important to keep Google Play Services updated?

Keeping Google Play Services updated is crucial for several reasons. It ensures compatibility with the latest versions of Google apps, improves app performance, and enhances security. Updates often introduce new features, bug fixes, and optimizations, providing a better user experience and access to the latest advancements offered by Google.

3. Can I uninstall Google Play Services?

No, Google Play Services cannot be uninstalled as it is a core system component required for the proper functioning of Google apps and services. Removing or disabling it can lead to malfunctions and render many Google apps non-functional. However, you can disable specific permissions or clear its cache and data if troubleshooting issues related to Google Play Services.

4. How can I check the version of Google Play Services on my device?

To check the version of Google Play Services on your Itel S23+, follow these steps:

  • Step 1. Open the Google Play Store app.
  • Step 2. Tap on the menu icon (three horizontal lines) in the upper-left corner.
  • Step 3. Scroll down and select “Settings.”
  • Step 4. Scroll to the bottom and find the “Play Store version” or “Play Services version”. The number displayed indicates the version of Google Play Services installed on your device.

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5. Why is my device not compatible with the latest version of Google Play Services?

There can be several reasons why a device is not compatible with the latest version of Google Play Services. It could be due to hardware limitations, an outdated Android operating system version, or the Itel S23+ device no longer receiving official software updates. Compatibility requirements can change with newer versions of Google Play Services, and older devices may not meet the necessary criteria to support the latest updates.

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Conclusion

Encountering difficulties when updating Google Play Services can be frustrating, but with the right approach, these issues can be resolved. By understanding the causes and implementing the suggested fixes outlined in this guide, you can overcome the Google Play Services update problem. Remember to prioritize storage space, ensure a stable internet connection, and keep your apps and system components up to date. By doing so, you can enjoy the full functionality of Google Play Services and benefit from the latest features and security enhancements.

Itel S23+ Not Receiving Texts? 10 Hassle-Free Solutions Here

If you are using an Itel S23+, you might have encountered the issue of not receiving texts. This issue can be quite frustrating, as it prevents you from staying connected with your friends and family. However, there are several ways to fix this issue and get your texts back up and running. In this article, we will show you some of the best solutions to fix the issue of not receiving texts on Itel S23+.

It is very common that the Android messaging app is not working on many devices especially broken devices . People often encounter this issue in Itel S23+ phones, even the latest ones.

You might find lots of people online stating I can’t receive text messages on Android. And usually, people don’t find a legit solution for this issue. If you are also experiencing this sort of issue on your Itel S23+s, then don’t panic. We have a series of methods that can supposedly fix the problem. But at first, we will learn what the main reasons this problem arises are and how do you know that it is consistent not some random error.

Take a look at the sections below, and you will learn all possible things regarding the messaging application on your phone.

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Part 0. Symptoms and Causes of Android Not Receiving Texts

The most common symptoms that would clarify that your Android messaging service is not working right are given below:

  • You will stop receiving any texts all of a sudden.
  • You can’t send or receive a text message.
  • Whenever you try to text someone, the message sent failed notification pop up on the screen.

The reasons why your Android is not receiving texts are given below:

  • Network issue
  • Insufficient memory
  • Mis-configuration of device settings
  • Switching of devices
  • A glitch in the messaging app
  • Software issue
  • Carrier problem with the registered network.

Apart from all these reasons, some additional causes are also there that can lead to this issue.

Part 1: One-click to Fix Android not Receiving Texts by Android System Repair

If you are not willing to waste your precious time fixing the message problem, then you can switch to the top-rated Android repair tool, i.e., Dr.Fone - System Repair (Android) . With this software, you can easily fix issues like the black screen of death, crashing apps, can’t receive text messages on Android, or failed download. If you have no idea what is causing the message app problem, you can simply think of repairing the whole Android system.

You surely need to try the software as it can perform the following tasks:

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You can download and install the software on your system and use it to fix any issue. Then follow the steps given below:

Step 1: Launch the application and choose the System Repair option from the main interface. Connect your Itel S23+ to the computer and choose the Android Repair mode, and hit the Start button to begin.

fix android not receiving texts with Dr.Fone

Step 2: You will have to provide information about your device, including the brand, name, model, country, and carrier. In between, you will be notified that your device repair might erase the existing data of your device.

android not receiving texts - provide info

Step 3: Agree with the conditions and hit the Next button. The software will download the firmware package automatically. It might take a while to finish the download, and when it is finished, the repair process will be initiated automatically.

android not receiving texts - download firmware

It won’t take long, and your Itel S23+ will be repaired. Now you will be able to receive and send text messages without any hassle.

Part 2: Remove and Insert the SIM

The easiest thing that you can try if your Itel S23+ is not receiving any text messages is because the SIM is not inserted right. If your SIM card is inserted wrong, then it is obvious you can’t receive text messages on Android. Simply take out the SIM card, see how it must be inserted, and do it correctly. Once the SIM is inserted in the right way, you will receive the pending text messages immediately unless there is another issue preventing it.

Part 3: Check Network Connection

Another simple method that you can try if you are not receiving text messages on Itel S23+ phone is to check your network connection. Usually, you can see the bar on the top of the screen. Maybe the problem exists because you have no signal strength at the moment.

android not receiving texts - check connection

Part 4: Consult your Carrier about the Data Plan

Maybe you are unable to get messages on your Itel S23+s because your existing data plan has expired. You can directly contact your Carrier about the issues where your Itel S23+ is not receiving texts. If your plan has expired, then you might have to renew it immediately. If not, then try out other fixes to resolve this issue.

Part 5: Try the SIM card in Another Phone or Slot

Sometimes, people complain that Itel S23+ is not receiving texts from iPhone, and it might be because of the SIM card issue. So, the best thing you can try is to remove the SIM from your current phone and insert it into another phone.

When you are offline the message is saved on the server and just about when you get online, the text messages are delivered. If it is the SIM issue, then you will not get the message unless you contact your network operator.

Part 6: Clear the Cache of Messaging App

In smartphones, the memory space often gets filled up with cache. And not everyone remembers that they have to clear the cache from time to time. The accumulated cache can also lead to this issue. So, if your Android messaging app is not working, you have to clear the cache memory.

Step 1: Open the Settings and go to Apps. Find the Messages app from the list and tap to open it. There you will see the storage occupied by the app along with the cache.

android not receiving texts clear cache

Step 2: Click on the Clear Cache button and wait as the Itel S23+ device free up the memory of your device.

Once the cache is cleared, you can also clear the data if you want to and you’ll instantly receive the text messages on your phone.

Part 7: Delete Useless Messages to Free Up Space

Sometimes, if you are not receiving text messages on Itel S23+, it means that you need to clean up the clutter of useless messages from your phone and SIM both. The phone messages can be deleted directly from your phone. But the SIM card messages needed to be deleted separately. The SIM cards don’t have enough memory to hold plenty of messages. Therefore, once the storage is full, you will stop receiving messages entirely.

Step 1: Open the messages app and open settings. Look for an option that says “Manage SIM Card Messages”. Sometimes, you can find this option under Advanced Settings.

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android not receiving texts - free up space

Step 2: There, you will see the existing messages on the SIM. You can either delete all the messages or perform a selective deletion to free up space.


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Part 8: Try a Third-party Messaging App

If you can’t receive messages on your default app, then you can try installing a third-party messaging app. Nowadays, most people use social media messaging apps like WhatsApp, Skype, etc. for messaging. So, if somehow, the Android is not receiving texts, then the new apps can help you to send and receive messages with a non-native network.

Further Reading: 15 Best Free Chat Apps in 2022. Chat Now!

Part 9: Ensure your Phone is Fully Charged

Another possible fix to this problem might be your phone’s battery percentage. Sometimes, when the Android is in power saving mode, it disables the default apps too. As a result, you can’t even receive text messages on Android. So, when you plug in the charger, the power saving mode will be disabled, and you will get your text messages.

Part 10: Ensure It’s Not An iMessage From iPhone

If the Itel S23+ phone is not receiving texts from iPhone, then this might be a different issue. Usually, there is an option on the iPhone where they can send texts as iMessage and simple messages. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. To resolve this, you have to follow the steps below:

Taking the iPhone in hand makes sure that you are connected to a network. Open settings and scroll to look for the Message option. Toggle the bar next to the iMessage option to turn it off.

android not receiving texts - check iphone message

If the FaceTime option is also on, you might have to deactivate that too to send messages and calls as regular ones.

Part 11: Update Your Android

Updating the operating system to the latest Android version can fix some system errors which may cause the “Android not receiving texts” issue because the latest version always brings a better user experience and fix the know bugs.

Conclusion

Now you know several methods that can work if the Android messaging app is not working.  If you experience this kind of issue with your Itel S23+, then you are most likely to resolve them with these fixes. If none of the solutions seem to fix the issue, then you can take the help of Dr. Fone - System Repair (Android) feature. With this tool, you can resolve all kinds of working issues on your device.


  • Title: Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Itel S23+ | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 10:28:09
  • Updated at : 2024-07-31 10:28:09
  • Link: https://howto.techidaily.com/fix-the-error-of-unfortunately-the-processcomandroidphone-has-stopped-on-itel-s23plus-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Itel S23+ | Dr.fone