Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Tecno Spark 20 Pro | Dr.fone

Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Tecno Spark 20 Pro | Dr.fone

Ariadne Lv13

Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Tecno Spark 20 Pro

Nowadays, smartphones are integral to life. They serve as your communication lifeline and powerful personal assistant. However, it can be frustrating when a sudden error disrupts our phone’s functionality. One common error Android users encounter is the “Unfortunately, The process.com.android.phone has stopped” error. Fear not if you have come across this error message on your Tecno Spark 20 Pro.

This beginner’s guide is here to help you understand the causes of this problem. It will also provide you with practical “unfortunately the phone has stopped solutions.”

Part 1: Learn Why Unfortunately the process.com.android.phone Has Stopped

The error message “Unfortunately, the process com.android.phone has stopped“ typically appears on Android devices when there is an issue with the Phone app. Issues with underlying processes responsible for handling phone-related functions are also a cause.

process com.android.phone has stopped error

It can prevent you from making or receiving phone calls, accessing contacts, or using other phone-related features. Following are some of the possible reasons why you may encounter this error:

App or System Update

When you update your device’s OS or the Phone app itself, it is possible to encounter bugs or compatibility issues. These issues can lead to the Phone app crashing and displaying this error message. Sometimes, the updated software may not work with the existing configurations of the Phone app. It results in instability which causes this error.

App Cache/Data Corruption

The Phone app relies on cached data and stored settings to function properly. If the cache or data of the app becomes corrupted, it can cause the Phone app to malfunction. The reasons include interrupted app installations or updates, improper shutdowns, or software conflicts. As a result, you may see the error message indicating that the process com.android.phone has stopped.

Insufficient System Resources

Android devices need sufficient memory (RAM) and processing power to run apps smoothly. If your device is running low on memory or processing capacity, it may struggle to handle the Phone app and its processes. It can lead to crashes and the error message. Running many resource-intensive apps at the same time also causes this issue. Other reasons include too many background processes that contribute to this error.

Conflicting Third-Party Apps

Third-party apps installed on your device can sometimes conflict with the Phone app. These conflicts can occur for various reasons, such as incompatible app versions. The software bugs within the third-party apps or configurations can also clash with the Phone app. Such conflicts can disrupt the normal operation of the Phone app. The result of all this trigger the error message.

Software or Firmware Glitches

Software glitches or firmware issues can occasionally occur in Android devices. These glitches can affect the functioning of system processes, including the Phone app. They may arise from programming errors and system inconsistencies. Sometimes unexpected interactions between different OS components can also lead to this error.

Part 2: 100% Working Fixes To Fix Unfortunately the process.com.android.phone Has Stopped

Having been denied access to your Phone can cause a lot of issues. Luckily, many simple fixes to the “process.com.android.phone has stopped“ error exist. These solutions have worked for many users, and by following them, you may be able to resolve the issue too. Given below are the top 8 fixes to resolve this error and restore your device’s phone functions:

Fix 1: Restart/Reboot your Android Device

One of the simplest yet effective solutions to tackle the “Unfortunately, the process com.android.phone has stopped“ error is to reboot your Tecno Spark 20 Pro. Restarting your device can often resolve temporary software glitches or conflicts. This fix requires no technical expertise.

So, it is worth trying before moving on to more complex solutions. Follow the guide below to restart your Tecno Spark 20 Pro and potentially fix the error:

  • Step: Long-press your Tecno Spark 20 Pro’s “Side” key and wait for the power menu to appear. Here, select “Restart” to initiate the reboot of your phone.

select the restart option

Fix 2: Re-insert the SIM Card

There is also a chance that the reason you are seeing this error message relates to the SIM card. A loose or improperly inserted SIM card can cause disruptions in the phone’s communication functions. As a result, you see the “Unfortunately, the process com.android.phone has stopped“ error.

To fix this error, you can remove the SIM card and then re-insert it. If the issue is actually related to a SIM card, the issue will get resolved after you resolve the problem.

reinsert the sim card

Fix 3: Clear the Cache and Data of the Phone App

The “Unfortunately, the process com.android.phone has stopped“ error is connected to the Phone app. In this situation, clearing the cache and data of the Phone app itself can often resolve the issue. This fix focuses on removing any corrupted or conflicting data within the app.

Once the corrupted data is gone, it will restore the Phone app to proper functioning. Here is how to clear the cache and data of the Phone app on an Android device:

  • Step 1: Find the Phone app on your Tecno Spark 20 Pro and long-press its icon. A small menu will pop up where you need to select “App Info.”

access phone app settings

  • Step 2: It will lead you to detailed information about the Phone app. Here, press “Storage,” and following that, you will see the “Clear Cache” and “Clear Data” options. Use them in the same order to clear the cache and data of the Phone app.

clear phone app cache and data

Fix 4: Disable Automatic Updates Feature

In some cases, this error may occur due to conflicts or compatibility issues with the automatic app updates feature. The automatic update on your Tecno Spark 20 Pro keeps your apps updated. Disabling this feature temporarily can help resolve the problem.

As a result, you will be able to use the Phone app without interruptions. To disable the automatic updates option on the Google Play Store, you can use the following steps:

  • Step 1: Navigate to the Google Play Store app on your Tecno Spark 20 Pro and launch it. Next, tap on the profile icon in the screen’s top right corner. From the options presented, select “Settings.”

open the play store settings

  • Step 2: In Settings, press “Network Preferences” to expand the option. Now, open the “Auto-update apps” settings and enable the “Don’t auto-update apps” option.

enable don’t auto update apps option

Fix 5: Clear All Apps Cache and Data

When dealing with this error, clearing the cache and data of all apps on your Tecno Spark 20 Pro can also help. Doing this will remove any corrupt or conflicting data that might be causing the issue. This fix targets the overall app ecosystem on your device.

It intends to ensure a clean slate and potentially resolve the error. Use the following guide to clear the cache and data of all apps:

  • Step 1: Access your Tecno Spark 20 Pro’s Settings and tap the “Apps” option. It will lead you to all the apps running on your phone. Here, select an app to see detailed app info.

access the apps settings

  • Step 2: On the app info screen, scroll down and press “Storage.” Now use “Clear Cache” to clean the app’s cache and “Clear Data” to erase the app’s data. Repeat the same process for all the apps installed on your device.

tap on storage option

Fix 6: Clear SIM Toolkit Cache and Data

It is worth considering the SIM Toolkit is a potential source of the problem. The SIM Toolkit is an app that provides functionality related to your SIM card. Its functions include accessing value-added services and managing mobile network settings. Clearing the cache and data of the SIM Toolkit app can help resolve this issue. The steps you need to clear the cache and data of this app are the following:

  • Step 1: On your Tecno Spark 20 Pro, find the SIM Toolkit app. After finding it, press and hold its icon until a short menu appears. Choose “App Info” from the available options to access its settings.

access sim toolkit settings

  • Step 2: Now, you need to tap “Storage” to proceed. On the next screen, first, tap “Clear Cache” to clean the cache, and later press “Clear Data.”

use clear cache and data

Fix 7: Perform Factory Reset

If all previous fixes have been unsuccessful, performing a factory reset is also an option to resolve this issue. It is a drastic measure that can potentially address underlying software issues. However, it’s important to note that a factory reset will erase the entire data and settings of your device.

So, it’s crucial to back up your important files before proceeding with this fix. By doing so, you can restore your device to its original state and eliminate the error. Use the detailed guide described below to factory reset your Tecno Spark 20 Pro:

  • Step 1: Start by launching the Settings app and selecting “General Management.” Here, choose “Reset,” and following that on the next screen, tap “Factory data reset.”

tap on factory data reset

  • Step 2: After tapping “Factory data reset,” hit the “Reset” option. Next, enter your Tecno Spark 20 Pro PIN to confirm the process, and use “Delete All” to start the factory reset process.

press the delete all button

Fix 8: Try Wondershare Dr.Fone - The Best and Most Reliable Android System Repair Tool

It must be a frustrating experience to try one solution after the next and not be able to resolve the issue. In such situations, the best thing you can do is find a tool that can resolve all Android system problems. While there are many options available online, not all are great. The best Android system repair tool currently available is Wondershare Dr.Fone.

Using Wondershare Dr.Fone, you can fix issues like “Unfortunately, the process.com.android.phone has stopped,” Play Store not working, frozen phone, and many more. It is a specialized tool for resolving Android system issues in Tecno Spark 20 Pro devices with support for all modern Tecno Spark 20 Pro phones.

Key Features of Wondershare Dr.Fone

  • You do not need any technical skills to fix your Android system issues when using Dr.Fone.
  • It has the highest success rate in fixing complex software issues related to Android OS.
  • Wondershare Dr.Fone supports over 1000 Android models for system repair and can fix most issues within minutes.

Steps To Fix the process.com.android.phone Has Stopped via Wondershare Dr.Fone

All you need to fix your Tecno Spark 20 Pro’s system issues is a computer with Wondershare Dr.Fone installed and your device connected to it. Here is the simplified process of resolving most Android system issues in a matter of minutes:

  • Step 1: Link Your Android Device with Wondershare Dr.Fone

To start, connect your Tecno Spark 20 Pro to your computer. Launch Wondershare Dr.Fone on your computer screen and click on “Toolbox,” located in the left sidebar. From the options available, select “System Repair” and follow it by clicking “Android” on the next screen.

tap on the system repair option

  • Step 2: Enter the Required Details of Your Tecno Spark 20 Pro

Click on “Start” to initiate the process, and following that, you will be prompted to provide specific details about your Tecno Spark 20 Pro. These details include the “Brand,” “Name,” “Model,” “Country,” and “Carrier.” Afterward, tick the box that says, “I agree with the warning, and I am ready to proceed,” and click “Next.”

press the start button

  • Step 3: Resolve The process.com.android.phone Has Stopped Issue

The subsequent step involves entering Download Mode on your device, following the on-screen instructions provided by the software. Once your device is in Download Mode, this Android repair toolkit will proceed to download and install the relevant firmware. Now, select “Fix Now” and confirm the repair of your Tecno Spark 20 Pro by entering the code “000000.”

start the fix process

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Conclusion

To sum the article up, encountering the frustrating error message “Unfortunately, the process com.android.phone has stopped“ can be daunting. However, with the right knowledge and tools, resolving this issue becomes achievable. Throughout this guide, we have explored various troubleshooting methods. These included clearing the cache, rebooting the Tecno Spark 20 Pro device, and even performing a factory reset.

While there are many options to fix this error, only one is an excellent choice: Wondershare Dr.Fone. With its powerful Android system repair feature, Wondershare Dr.Fone is a reliable solution to resolve this error.

How To Restore a Bricked Tecno Spark 20 Pro Back to Operation

In moments of lag or freezing on your Android, you might brick Your Tecno Spark 20 Pro, which can be unsettling. This is more than just the loss of a device. A bricked cell phone also involves potential data erasure. Yet, it’s crucial to understand the true implications of a bricked phone. This page tackles how to address the issue of a bricked Android phone.

This comprehensive guide aims to the reasons behind Android phones becoming bricked. By reading below, you’ll learn effective methods to unbrick a mobile phone without the risk of data loss.

man holding a bricked phone

Part 1. What are Brick Phones: At a Glance

The term “bricked phone“ is used when a device becomes non-functional. This is typically due to a critical software or firmware error. There are two distinct scenarios for encountering a bricked phone: a soft brick and a hard brick.

  • Soft Brick. A soft brick entails a phone that’s not operational due to software glitches or conflicts but is not irreparable.
  • Hard Brick.A hard brick signifies a more dire situation. This is where the phone becomes inoperable, resembling an actual brick in terms of functionality.

The Common Causes of a Cell Phone Bricking

Below are the common causes why a cell phone bricks.

Failed Updates

When a firmware or system update fails, it can lead to a bricked phone. Updates involve intricate changes to the phone’s software. If interrupted or incompatible, the Tecno Spark 20 Pro device may get stuck in a state of partial functionality. This can result in a soft brick.

Failed Flashing

Flashing involves installing custom firmware or software onto a device. If the flashing process is interrupted or if the firmware used is not compatible with the Tecno Spark 20 Pro device’s hardware, it can cause a hard brick. The device’s essential software components may become corrupted, rendering the phone unusable.

Rooting

Rooting, which grants users superuser access to their device’s OS, can lead to bricking if not done right. Rooting often involves making deep system changes, and errors can disrupt the phone’s core functionality.

Installing Bad Apps

Installing malicious, incompatible, or poorly coded apps can lead to a soft brick situation. In severe cases, they can trigger a boot loop or render the phone unresponsive.

Others

Several less common factors can also contribute to bricking. Overclocking, attempting to modify the bootloader, or tampering with system files can lead to disastrous consequences. Hardware issues, such as faulty memory or battery problems, might also manifest as bricked devices.

Part 2. Unbricking Methods and Tools

Below are solutions that you can employ to fix various brick phone scenarios.

rebooting a bricked phone

Reverting Android Device to Factory Defaults (Soft Brick)

A universal approach to trying to recover a brick phone exists for all Android phones. This is, consider restoring your device to its factory settings. You can find instructions specific to your phone model online. Although this procedure erases all your data, it’s possible to regain the use of your brick phone.

Get in Touch With the Manufacturer (Hard Brick and Soft Brick)

Normally, smartphone warranties span from 1 to 2 years. If your phone remains unrooted and falls within that coverage period, consider reaching out to the manufacturer. This direct approach could lead to your phone being repaired or replaced with a new one at no cost to you.

Seek Professional Assistance (Hard Brick and Soft Brick)

When your phone falls outside the warranty coverage, consider seeking help from a reputable repair shop. However, be aware that any lost data cannot be attributed to their efforts. Fortunately, you can recover lost data using reliable data recovery software once your phone is operational again.

Use a Dedicated App To Fix Bricked Mobile Phones (Hard Brick and Soft Brick)

Among the array of tools designed for unbricking and recovery, one standout is Wondershare Dr.Fone - System Repair (Android). With an exceptional recovery rate, it stands out as one of the top contenders for data retrieval. Its performance is notable when applied to modern brick phones, making it a highly effective choice for these devices.

Part 3. Unbricking Mobile Phones With Dr.Fone - System Repair (Android)

Dr.Fone - System Repair (Android) empowers you to resolve a range of prevalent Android problems. This Android repair tool eliminates the need to hunt for suitable firmware to flash your phone. By utilizing Dr.Fone – System Repair (Android), you can recover data on Your Tecno Spark 20 Pro with a few clicks.

dr.fone system repair main window

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Key Features

Below are some of the standout features of Dr.Fone - System Repair (Android)

Address Android Challenges Like a Professional

From common scenarios like black screens and boot loops to even bricked Android devices, this tool has you covered. Dr.Fone has simplified the process so that anyone can fix Android problems.

Support for Over 1000 Android Models

This software is designed to fix glitches including most modern Android devices. Whether your Tecno Spark 20 Pro is an unlocked variant or tied to carriers, you can restore it back to normal in just a matter of minutes.

Trial Access at No Cost

Dr.Fone - System Repair (Android) offers free access for you to test the initial steps and verify device compatibility. This cost-effective feature ensures value for money every step of the way.

Main Advantages of Using Dr.Fone – System Repair (Android)

Dr. Fone – System Repair (Android) is a great solution with numerous tools to help you manage your Tecno Spark 20 Pro in various ways. Here are some of the advantages of using the app for fixing bricked phones.

  • Fone – System Repair (Android) comes with a clean UI making navigation and usage easy. The user-friendly design offers a seamless experience for beginners and professionals alike.
  • Utilizing the app for system repair is an effortless and speedy process. It doesn’t take up much time to revive your bricked phoneso you can use it right away.
  • The System Repair toolkit only needs you to click on a few buttons. Combined with its clean UI and speedy process, using the app is a breeze.

Part 4. How To Revive a Bricked Phone Using Dr.Fone – System Repair (Android)

Below are the steps to recover data on a bricked mobile phone.

  • Step 1: Download and install Dr.Fone – System Repair (Android) on your computer. Launch the app and select System Repair. Next, choose Select Android as the Tecno Spark 20 Pro device type. Then, connect to your Tecno Spark 20 Pro. Choose Phone Brick as the Android problem and click Start.

connect brick phone

  • Step 2: Select the correct device information. Choose the Brand, Name, Model, Country, and Carrier. Tick the box next to I agree button and click Next to proceed to the next step.

dr.fone choose device type

  • Step 3: Click on the Phone with Home button or Phone without Home button depending on your device. Follow the on-screen instructions and click Next to proceed with reviving your brick phone.

dr.fone following on-screen instructions

  • Step 4: Once the Tecno Spark 20 Pro device enters Download Mode, the firmware will automatically start downloading. Follow the on-screen prompts and wait for the system to initiate the repair process. Once it concludes, the completion message will appear on the main window. Click Done to close the tool or click Try again to repeat the process.

reviving brick phone process completion window

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Conclusion

Fixing a bricked phone may seem daunting, but solutions are within reach. This page explained the distinctions between soft and hard brick scenarios. It also identified common causes and revealed effective methods for unbricking.

Among these, Dr.Fone – System Repair (Android) emerges as a dependable ally. The tool offers a comprehensive toolkit for recovery and data rescue. The power to reclaim lost data lies in your hands. Act, follow the methods outlined, and recover your brick phone.

Super Easy Ways To Deal with Tecno Spark 20 Pro Unresponsive Screen

The evolution of smartphones signifies the development of mobile communication technology. Different from the initial years, they are not just used for messaging and calling but have many other applications. Tecno Spark 20 Pro cell phones are presently utilized for perusing the Internet and exploring through maps, photography, videography, and numerous other used cases. A development in arranged availability goes hand-in-hand with the development of cell phones.

Tecno Spark 20 Pro smartphones are gaining popularity owing to their low costs, high quality, and innovative features. High-resolution cameras, extensive battery life, and lightning-fast processing are just a few of the advantages of these mobile devices. Nevertheless, customers may sometimes need help with issues, such as a non-functioning Tecno Spark 20 Pro touchscreen, which may be challenging.

Some common issues might arise for Tecno Spark 20 Pro phone users. The Redmi note 4 touch not working is a serious problem. It can only go up to the initialization screen. In this guide, you’ll find the information you need to troubleshoot and fix the most common problems reported by Motorola customers.

What causes a Tecno Spark 20 Pro Screen to be unresponsive?

The screen on your Tecno Spark 20 Pro phone could stop responding for several reasons. The touchscreen, the system software, or the hardware itself might all be at fault. To effectively address an issue, it is crucial to locate its origins.

The following are some potential reasons for an unresponsive screen on a Tecno Spark 20 Pro device, along with descriptions of each.

There are signs of soft bricking

A touch screen not working on Tecno Spark 20 Pro smartphones indicates a soft brick (recoverable by firmware update), often caused by a defective or undercharged battery. System file corruption, old firmware, or failed upgrades are all possible causes. Several customers have complained that after installing a software update, their Tecno Spark 20 Pro 4 or 5 device’s screen became unresponsive and remained at the boot logo.

There might be issues with the Tecno Spark 20 Pro device itself

Screens on Tecno Spark 20 Pro devices may become unresponsive for a variety of hardware-related reasons. A broken LCD panel, faulty touch sensor, or loosened ribbon wires are all possible causes. Every Tecno Spark 20 Pro device, including the Note 4 and 5, is susceptible to these problems.

There might be errors in the updated software

The Android operating system is adjustable. Some of our technological advancements may backfire on us. The phone won’t power on or become stuck in a boot loop where the logo will only show intermittently. For example, some Tecno Spark 20 Pro 4 and 5 users have reported their screens are unresponsive after a software update, rendering the Tecno Spark 20 Pro device unusable.

The common solutions to solve a Tecno Spark 20 Pro Screen unresponsive

Could anything be more annoying than a broken touchscreen on your Tecno Spark 20 Pro phone? If this happens, the gadget is useless, and you won’t be able to do even the simplest tasks. Even so, it’s common for the screen to cease responding to touches.

Before taking the item in for repairs, see if you can figure out the problem independently. Do you want to learn the method? If the touch screens on your Tecno Spark 20 Pro stop working, don’t panic; we’ll teach you exactly what to do.

Solution 1: Try to restart your device

restart your phone

Giving your Tecno Spark 20 Pro a restart is one of the most common solutions if you encounter an unresponsive screen on your phone. Here’s how.

Step 1: Press and hold the power button until the screen becomes black;

Step 2: After 1 minute or so, hold the power button again to power on the Tecno Spark 20 Pro device.

Solution 2: Check your charging port and battery

xiaomi battery and charger

If the battery of your Tecno Spark 20 Pro is empty, your screen is expected to be unresponsive. To fix that, here are some easy steps for you:

  1. Charge your phone.
  2. Leave it for about an hour.
  3. Come back to check. Turn your phone on.
  4. Test if the touchscreen is now working.

Solution 3: Contact Customer Service

xiaomi contact customer service

Let’s assume you’ve applied every possible course of action. For example, your Tecno Spark 20 Pro 4 touchscreen is still unresponsive. You may contact the brand’s customer support department if you need assistance. When the time comes, they’ll always know what to do.

Based on the customer’s feedback, one of the frequent issues of the Tecno Spark 20 Pro is when the screen becomes unresponsive. These issues should not usually happen, but if you find yourself in this dilemma, a list of other solutions below will help you.

Solution 4: Turning on your full screen option offered by MI

full screen options

Steps to activate full screen gestures

Step 1: Browse you setting

Step 2: Search for full screen display

Step 3: From here, tap the screenshot on the right with the toggle labeled Full screen gestures

This may include gestures to get used to but it will also fix when your touchscreen sometimes stops responding.

Solution 5: Backup and Factory Reset is always a choice

factory reset on android

Doing a factory reset may be your last remaining choice if the preceding solutions are unsuccessful. If you do this, all of the information on your phone will be deleted.

Easy Steps in Doing a Factory Reset

  1. Press the power button until the phone shuts down
  2. When your phone shuts down, press and hold the power buttonand Volume down button at the same time until the Android logo displays on the screen.
  3. Recovery Menuwill appear in your screen, press volume down button until Factory reset is highlighted
  4. Press thepower button in selecting the Factory reset option and your phone should restart automatically.

Solution 6: Using Dr. Fone Android Repair Toolkit

dr fone system repair

If you want to fix issues like this, most simply, Dr. Fone offers that. It is made to provide you with a complete mobile solution. You may have your phone fixed without losing any information. Dr. Fone’s many handy tools will quickly get your phone back in working order.

How to avoid a Tecno Spark 20 Pro screen unresponsive?

Users may take several precautions to avoid the Tecno Spark 20 Pro screen unresponsive problem. Stop using any app stores or other unofficial app providers. There is a risk that doing so may damage your device or introduce viruses that will force your phone to restart. There’s also a risk of losing important information like photos and files.

Regularly updating the Tecno Spark 20 Pro phone’s software is necessary to keep it running smoothly and free of issues. Tools like Dr. Fone allow users to periodically maintain and restore data by cleaning the cache and deleting unused applications.

Avoiding severe temperatures and humidity may protect the Tecno Spark 20 Pro device’s internal components and keep the screen responsive. Using high-quality charging cords is also recommended. For once, consumers won’t have to worry about breaking the screen because they accidentally dropped their cell phones. If users follow these measures, they may reduce the likelihood that their Tecno Spark 20 Pro smartphone will have an unresponsive screen.

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Conclusion

Sometimes, Tecno Spark 20 Pro smartphones may experience problems with their screen. This occurs if there is an issue with the functioning of a new app or a software update. Several Tecno Spark 20 Pro phone owners have reported problems with an unresponsive screen. However, the remedies outlined here should help you quickly and efficiently fix the issue and get your phone back up and running. Keep your phone updated, and remember to back up your data often to avoid this problem in the future.

When following the directions, the user may require more research into some troubleshooting techniques. If this is the case, Dr.Fone Repair is usually the solution. The fact that Dr. Fone can continually tweak his system of unresponsive screens is wonderful news. This helpful tool can fix both black screens and endless starting cycles. That’s why it’s an integral part of every modern computer.


  • Title: Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Tecno Spark 20 Pro | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-19 21:21:39
  • Updated at : 2024-03-21 22:40:39
  • Link: https://howto.techidaily.com/fix-the-error-of-unfortunately-the-processcomandroidphone-has-stopped-on-tecno-spark-20-pro-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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